2017 Jeep Cherokee Engine Problems

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the vehicle jerked and stalled while stopped at a traffic light. No warning light was illuminated. After several attempts the vehicle restarted; however, the vehicle drove in LIMP Mode. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that fifteen days before the failure, the vehicle had been repaired under Customer Satisfaction Notification: W84 for excessive oil consumption. The Powertrain Control Module (PCM) was reprogrammed. The contact stated that the dealer did not add the quart of oil as instructed as part of the remedy. Most recently, the contact noticed that the vehicle was consuming an excessive amount of oil. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and advised the contact that a representative would be reaching out; however, the contact had not yet received a call back. The failure mileage was approximately 67,000.

While driving my car it loss power in the middle of the busy intersection the lights got dim in the car while I was at the stop light and the car just shut off I could not put on the hazardous lights or anything to alarm the cars behind me …I had to call a tow truck driver to move the vehicle I couldn’t even get the key out of the ignition neither could the tow truck driver …had the vehicle towed to my home when the vehicle reached my home the car then started back up …this was dangerous because some could have team into the back of me

What component or system failed or malfunctioned, and is it available for inspection upon request? PTU How was your safety or the safety of others put at risk? Engine shudders & when trying to slowly move the vehicle it jolts quickly. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, replicated by both an independent service center & a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the error message stated that the four wheel drive is unavailable. First date of notice was 2/26/2025.

Reference service bulletin 20V-343 / W47 Recall Summary (Differential unit) 2 Speed Power Transfer Unit failed (Transfer Case) PTU My wife was driving down the freeway at 65 MPH when the until failed. This was during heavy rains and while the car was hydroplaning. The four wheel drive system kicked in and then the unit failed. She heard a loud clunk and then unit the unit forced itself into neutral. This could have cause the car to spin out of control, but she was able to recover. Wife did not capture error message that occurred during the incident, but it said something about putting the car in neutral. once she was able to stop in the emergency lane on the freeway she came to a complete stop and put the car in park. She was exiting the vehicle and the car started to roll even though the car was in park. She quickly applied the brakes and was able to engage the ebrake. The car is currently at the mechanic for inspection.

While driving the suv will turn off. It has happened multiple times. Recently I was stuck in an interception after making a turn. It has happened before and a “service shifter” light came on. But this time no additional lights came on and suv would not turn back on

Engine cooler failed again 1 month out of 1 year warranty. Causes coolant to leak everywhere and engine oil. Happens due to colder outside temperatures and warming of the engine.

The contact owns a 2017 Jeep Cherokee. The contact stated while driving 40 MPH, the vehicle stopped independently. The contact parked, and restarted the vehicle however, the failure persisted. No warning light was illuminated. The vehicle had not been taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

The contact owns a 2017 Jeep Cherokee Trailhawk. The contact stated that a message stating that the 4-wheel drive function had failed. The contact discovered NHTSA Campaign Numbers: 23V411000 (Engine and Engine Cooling) and 20V699000 (Engine and Engine Cooling) however their VIN was not included. The contact had not taken the vehicle to the dealer as of yet. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000

The car sometimes jumps, propels forward, possibly transmission related issue, and just happens randomly.

Just bought this jeep used in Nov 2022 a week ago it kept stalling just shutting down on me I could be a stop sign or just driving this is very dangerous someone could run into me. Took it to mechanic was told it was 3quarts low in oil but the oil light doesn’t come on or anything and I’ve only had the car 3 months so they would have checked oil since they do a multi point inspection

Leaking a lot of oil to the point I had to refill every week.

Engine oil cooler has cracked and failed 1 month out of 1 year warranty. Cracks due to cold temperatures and warming up engine. Leaks oil all over and engine coolant.

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the radiator due to a radiator leak. During the diagnostic test the engine failed, and the engine was replaced. The vehicle was repaired, but the failure reoccurred 4 months later. The vehicle was towed back to the dealer, who again diagnosed a failure with the radiator. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who again diagnosed a failure with the radiator for the third time. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 97,000.

The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the transmission warning light illuminated. The vehicle was towed to the local dealer who replaced the transmission shifter. Later while driving, there was smoke coming from under the hood. The vehicle was taken back to the dealer who diagnosed that the engine was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 97,000.

On numerous occasions the car engine just shuts off or loses power. This happens consistently. The car has been taken to the dealership where it was purchased and was told "could not duplicate problem". This just happened again yesterday on a main street posted at 45 mph, where engine just shut off. Making left turns has become a gamble as power response is not there. This is a dangerous situation.

The engine consumes a large amount of oil. I regularly have to add 1qt/ 800-100 miles. The engine will just stall if the oil level gets too low without any warning. In Alaska this poses an extreme hazard, especially in the winter.

Heater hose broke while on the freeway causing all of the antifreeze to leak out and car to overheat with no warnings signs. Car started shaking and I pulled over and it shut off. Turns out the heater hose is made with two tubes connected toghether and the hose broke where the connect.

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle inadvertently stalled without warning. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was not informed of the failure. The approximate failure mileage was 63,000.

When stopping to turn the engine cut out while we were attempting to turn left. The car then alerted us to put the car into neutral to start ( Shift To Park Or Neutral Press Break + Select Gear.) We attempted to do as much in the middle of the intersection we were stuck in, posing a safety risk since we were in the middle of a left hand turn with on coming traffic. The lights, radio and dash were working at this point. We put the car into neutral and pushed it safely out of intersection and attempted to restart the engine, at this point the engine wouldn't turn over and there were no alerts. I called AAA for assistance. The service man who came out jumped my battery and got the car started. He informed me he gets many calls about Jeep Cherokees doing this and if a jump doesn't work he ends up towing the vehicle. I was able to drive the Jeep Cherokee back home since I didn't live too far away but as soon as I turned off my vehicle and tried to restart it the engine refused to turn over again and I got a check engine light. I attempted to start the Jeep Cherokee the next morning and was given a change oil soon message but nothing else, the engine wouldn't turn over, I called AAA for a tow to the mechanic. The next day the mechanic called me letting me know the car started right up for him and he changed my oil. He then ran diagnostics to see if anything came up. Nothing did, he also test drove it three times and started it six times to make sure it was running and told me that everything seemed OK but he read online that low oil levels will make Cherokee engines abruptly stop working. He advised me to check my oil before starting my car every time and report the issues here.

Drove approximately two miles and stopped the vehicle. Less than five minutes later start the car again. After three to five seconds the engine stalled. Vehicle was parked in a flat parking lot. It was about 55 degrees and clear this morning. I can no longer count the number of times this has happened on my hands.