2018 Jeep Cherokee Complaint Log

MY CAR COMPLETELY RUNS OUT OF OIL BETWEEN OIL CHANGES. WHAT THIS THEN DOES, IS CAUSE THE LIMP MODE TO COME ON AND STALL MY VEHICLE. THIS HAPPENED IN INTERSECTIONS, AND ON THE HIGHWAY, BEFORE I MYSELF FIGURED OUT MY CAR HAD NO OIL. MY ENGINE WAS MISFIRING. I HAD LESS THAN A QUART. I HAD ENGINE CODES BEING THROWN NONE HAD ANYTHING TO DO WITH OIL. NO OIL LIGHT ON. NOTHING. I DEDUCED MYSELF ONLINE THAT I NEEDED TO CHECK MY OIL LEVEL, THOUGH I WAS STILL ONE WEEK OUT FROM NEEDING AN OIL CHANGE PER THE VEHICLE SPECS (THE OIL CHANGE NOTIFICATION FROM THE VEHICLE ALSO HAD NOT COME ON YET). SURE ENOUGH, DIPSTICK WAS BONE DRY. I HAD IT RECTIFIED. I HAD IT VERIFIED THAT I HAVE NO OIL LEAK. AND EVERY TIME I AM ALMOST DUE FOR AN OIL CHANGE MY VEHICLE STALLS. ANY AND EVERY WHERE. AND THEN I GO GET AN OIL CHANGE WITH MORE OIL. ALL OVER MESSAGE BOARDS, THIS HAPPENS TO PEOPLE. 2017'S HAD A RECALL FOR THIS. 2019'S HAD A RECALL FOR THIS. WHY IN GOD'S NAME HAS 2018 NOT BEEN RECALLED OVER THIS. IT'S UNACCEPTABLE. IT'S DANGEROUS. I WAS ALMOST HIT HEAD ON. THIS HAS HAPPENED EVERY 3K MILES FOR THE PAST TWO YEARS. IT'S UNACCEPTABLE AND UNSAFE.

I'VE HAVE MY 2018 JEEP CHEROKEE SINCE NOVEMBER 1,2017 AND IN EARLY 2019 A 'SERVICE SHIFTER' MESSAGE SHOWED UP ON THE DASHBOARD. I TURNED THE ENGINE OFF AND WAITED 30 SECONDS AND TURNED IT BACK ON AND IT SHOWED UP AGAIN SO I TOOK IT TO THE DEALERSHIP CLOSED TO MY HOUSE THEY FIXED IT. AFTER I GOT IT FIXED THE SAME MESSAGE HAS SHOWED UP 6-8 MORE TIMES AND I REPEATED THE SAME PROCESS WHERE I TURN THE ENGINE OFF AND ON AGAIN AND THE MESSAGE GOES AWAY BUT THEN A FEW WEEKS LATER IT SHOWS UP AGAIN. ALSO IT WILL SHOW UP SOMETIMES WHEN I'M DRIVING ON THE HIGHWAY OR EVEN JUST DRIVING DOWN THE STREET. *TR

IN NOVEMBER CAR COMPLETELY SHUT OFF, HAVING NO STEERING AND HARD BREAKING. TOOK CAR IN FOR THIS ALONG WITH AN OIL CHANGE DEALERSHIP STATED THIS WAS A SOFTWARE UPDATE. THEY PERFORMED THE UPDATE BUT FAILED TO TELL ME ANYTHING ELSE. LAST WEEK CAR DID THE SAME EXACT THING, CALLED DEALERSHIP SPOKE WITH THE SERVICE MANAGER AND HE INFORMED ME THAT CHRYSLER HAD DESIGNED THE CAR TO SHUT OFF WITH NO WARNING LIGHTS AT ALL. THE ISSUE HE SAID WAS THE MOTOR USING OIL AT APPROXIMATELY 21,589 MILES. I EXPRESSED MY CONCERNS WITH HIM AND ALSO CALLED CHRYSLER AND THEY AGAIN TOLD ME THE EXACT THING THAT IT IS NOT SUPPOSE TO GIVE YOU A WARNING IT WAS MADE WHEN THE OIL GETS LOW THE CAR WILL SHUT OFF. MY CONCERNS IS ME OR SOMEONE ELSE IS GOING TO BE SEVERELY HURT OR EVEN KILLED. WHEN I CHECKED THE OIL LEVEL IN MY CAR IT BARELY REACHED THE END OF THE DIP STICK. LUCKILY I WAS ON THE STREET I LIVED ON WHEN THIS TOOK PLACE. I RESEARCHED THE COMPLAINT ON LINE AND THIS HAS BEEN A PROBLEM SINCE 2017.

I BACKED OUT OF MY GARAGE INTO THE DRIVEWAY AND STOPPED THE CAR TO BRING IN THE RECYCLING BIN. I SHIFTED INTO WHAT I THOUGHT WAS PARK, RELEASED THE BREAK, AND EXITED THE CAR. AFTER I HAD EXITED, THE CAR BEGAN TO MOVE FORWARD TOWARD THE OPEN GARAGE. I ATTEMPTED TO JUMP BACK INTO THE CAR IN ORDER TO STOP IT AND SUSTAINED A SERIOUS HAND INJURY AS THE JEEP'S DOOR SLAMMED INTO THE SIDE OF THE GARAGE AND CLOSED BACK UPON ME. SIMILAR RUNAWAY CAR EVENTS HAVE OCCURRED TO ME IN THIS CAR (WITH LESS DRAMATIC CONSEQUENCES) TWICE PRIOR, BUT NEVER IN 25 YEARS BEFORE I PURCHASED THIS 2018 GRAND CHEROKEE. SOME 2018 JEEPS HAVE BEEN RECALLED FOR FAULTY PARK LOCK RODS, SO MY CONCERN IS THAT THE EVENTS I EXPERIENCED HAVE BEEN DUE TO THE INABILITY TO ACHIEVE PARK. EVEN IF I ERRONEOUSLY PUT THE CAR IN DRIVE, IT SHOULD TYPICALLY HAVE STARTED TO MOVE FORWARD AS SOON AS I RELEASED THE BREAK, ALERTING ME THAT THE CAR WAS IN GEAR. INSTEAD, NOTHING HAPPENED FOR 3 SECONDS - THIS PROVIDED A FALSE SENSE OF SECURITY THAT THE CAR WAS IN PARK AND WORSE, GAVE ME ENOUGH OPPORTUNITY TO EXIT. THIS DELAY CAN BE REPRODUCED WHEN TRANSITIONING FROM REVERSE TO DRIVE. LASTLY, WHEN THE DOOR IN THE GRAND CHEROKEE IS OPENED WHILE THE CAR IS IN GEAR, IT SIMPLY BEEPS ONCE - A VERY MINIMAL AND INADEQUATE ALERT SYSTEM.

STATIONARY BATTERY NOT STARTING AFTER SITTING UP A DAY OR TWO

The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 45 MPH, the vehicle lost motive power with the service shifter warning light illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was restarted, and the service shifter warning light disappeared. In addition, the contact stated that the dealer could not diagnose the failure; however, the navigation system was not working correctly, and requested that the driver drive through a body of water. The contact also confirmed that the navigation system was providing incorrect information. The failure reoccurred. The failure mileage was approximately 12,000.

WHILE COMPANY EMPLOYEE WAS DRIVING THE VEHICLE, WITHOUT WARNING, THE ENGINE SHUTS DOWN. IT HAS HAPPENED NUMEROUS TIMES, AT HIGHWAY SPEEDS, AND ALSO IN TOWN IN TRAFFIC WITHOUT WARNING. THE JEEP DEALER SAID IT NEEDED AN OIL CHANGE, BUT THE OIL LIFE MONITOR SAYS THERE IS STILL 56% OIL LIFE REMAINING. AFTER THE OIL CHANGE, THE PROBLEM SEEMS TO GO AWAY FOR A WHILE. AFTER RESEARCHING, IT APPEARS TO BE RELATED TO THE VEHICLES HYDRAULICALLY DRIVEN VARIABLE VALVE TIMING. JEEP SAYS THE VEHICLE IS LOW ON OIL, THAT'S WHY THE OIL CHANGE FIXES THE PROBLEM, BUT NO OIL LIGHT OR ANY OTHER WARNING EVER COMES ON. THE VEHICLE JUST DIES AND THEN RESTARTS AFTER COASTING OFF THE ROAD OR STOPPING IN THE MIDDLE OF TRAFFIC.

REAR BRAKES WERE VIBRATING UPON FIRM BRAKING PRESSURE AT SPEED OF 55-60. DEALER REPLACED REAR ROTORS UPON VERIFYING VIBRATION. "NEW REAR ROTORS" HAD SAME VIBRATIONS AND ARE NOW RUSTING AT AREAS OTHER THEN BRAKE SURFACES. PLEASE SEE PHOTOS

CAR RANDOMLY SHUTS OFF- HAS HAPPENED APPROXIMATELY 8 TIMES IN THE LAST12 MONTHS. CAR IS IN MOTION- AS BRAKES ARE APPLIED TO SLOW DOWN.. CAR JUST DIES WITHOUT NOTICE. SO FAR I'M LUCKY IT'S ONLY BEEN WHILE I'M NOT ON THE HWY. BUT APPROACHING A STOP OR TURN. TAKES A COUPLE MINUTES AND A FEW HARD CRANKS TO GET IT TO RESTART.

THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.

FOR THE PAST THREE MONTHS SINCE LABOR DAY OF 2018, MY 2018 JEEP CHEROKEE LATITUDE HAS NOT STARTED ON SEVERAL OCCASIONS. EVENTUALLY IT DOES START BUT IT WILL ALWAYS SAY, "CANNOT READ KEY FOB". I HAVE DISCOVERED THAT IT'S WORSE WHEN I USE THE REMOTE START TO WARM IT UP. WHAT'S REALLY WEIRD IS THAT I HAVE DISCOVERED THAT WHEN I GET OUT OF MY VEHICLE AND GO TO THE BACK HATCH AND USE THE REMOTE TO LOCK AND UNLOCK THE DOORS, IT STARTS AFTER THAT. GO FIGURE. JUST THIS WEEK, THE DRIVER SIDE DOOR WOULDN'T SHUT TWICE WITHIN THREE DAYS. THE LATCH WAS STUCK. EVENTUALLY, AFTER TRYING JUST ABOUT EVERYTHING I COULD THINK OF LIKE TURNING THE VEHICLE ON AND OFF AND LOCKING AND UNLOCKING THE DOORS FROM THE INSIDE OF THE VEHICLE, I TRIED USING THE REMOTE TO LOCK AND UNLOCK THE DOORS, AND THEN THE DRIVER SIDE DOOR SHUT PROPERLY. I DON'T UNDERSTAND WHY SUCH A NEW VEHICLE PURCHASE BRAND NEW IN APRIL OF THIS YEAR WITH LESS THAN 14, 000 MILES ON IT WOULD HAVE SO MANY PROBLEMS. THE DEALERSHIP IS PICKING IT UP AGAIN TOMORROW FOR THE THIRD TIME TO ATTEMPT TO FIX IT. LAST CHANCE. IF NOT FIXED THIS TIME, I WILL BE GETTING LEGAL REPRESENTATION. NOT SURE IF THESE ARE SAFETY ISSUES BUT I KNOW THAT DRIVING DOWN THE ROAD WITH THE DOOR NOT CLOSED PROPERLY COULD BE A HAZARD. I AM JUST WONDERING IF SOMETHING ELSE MIGHT GO WRONG WITH IT NEXT. I AM REALLY DISAPPOINTED IN THIS VEHICLE TO SAY THE LEAST!

UNABLE TO FILL GAS TANK - NOZZLE KEEPS TURNING OFF AND SPITTING GAS OUT OF SPOUT. TRIED SLOWING DOWN FLOW BUT AFTER TANK IS ABOUT 3/4 FULL IT JUST KEEPS CLICKING AND GOING OFF. THIS HAS HAPPENED AT THREE DIFFERENT FUEL STATIONS OVER THE LAST TWO WEEKS. MY JEEP HAS ABOUT 15,000 MILES ON IT AND THIS HAS BEEN THE STORY FOR THE LAST 3,000 MILES.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED, IT LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THERE WERE NO WARNING INDICATORS ILLUMINATED. ROGER WILLIAMS CHRYSLER DODGE JEEP RAM (1102 WASHINGTON DR, WEATHERFORD, TX 76086, (817) 458-4091) DIAGNOSED THE VEHICLE, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNKNOWN.

SERVICE SHIFTER LIGHT COMES ON AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP AND SOME CAUSES VEHICLE TO STALL . DEALER SAYS IT NEEDS A NEW WIRING HARNESS AND BEZEL BUT IS NOT UNDER RECALL EVEN KNOW ITS A COMMON PROBLEM AND HAS BEEN FOR YEARS. TALKED TO MULTIPUL PEOPLE HAVING SAME ISSUE ONE INVOLVED IN A CRASH FROM IT

REGARDING RECALL 18V-524 FOR THE POWERTRAIN CONTROL MODULE, FCA REPORTS THAT THE REPAIR PARTS ARE NOT AVAILABLE AND THERE IS NO ETA

SERVICE SHIFTER LIGHT CAME ON.. 2 DAYS LATER CAR TURNED OFF WHILE IN DRIVING SAYING CHANGE GEAR BUT I WAS CURRENTLY IN THE CORRECT GEAR . VERY DANGEROUS I WAS DROPPING MY SON OFF TOO SCHOOL AND CAR STOPED IN THE MIDDLE OF TRAFFIC

EVER SINCE I PURCHASED THE VEHICLE I CAN NOT GO MORE THAN 3,000 MILES AFTER AN OIL CHANGE WITHOUT THE VEHICLE SHUTTING OFF ON MY AND BEING BONE DRY ON OIL ON THE DIP STICK. I KEEP BEING TOLD THIS PARTICULAR MODEL JUST BURNS A LITTLE EXTRA OIL BUT THERE IS SOMETHING WRONG. IT IS SHUTTING OFF ON ME IN THE MIDDLE OF HIGHWAYS WHILE I'M DRIVING AND IS VERY UNSAFE. I HAVE TWO SMALL CHILDREN AND DO NOT TRUST TO PUT THEM IN THIS CAR.

The contact owns a 2018 Jeep Cherokee. The contact stated that the service shifter message was displayed on the instrument panel. The contact stated that the shifter lights had turned red. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 17,000.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 60 MPH OR MORE, THE VEHICLE STALLED AND THE "VEHICLE NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP CITY (4395 US-130, BURLINGTON, NJ 08016, (855) 242-0015) WHERE THE CONTACT WAS INFORMED THAT THEY WOULD HAVE TO TEST DRIVE THE VEHICLE IN ORDER TO PERFORM DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT*JB

WHILE IN MOTION WITH CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION JERKED TWICE AND THE ENGINE REVVED UP AND AS IF IT WAS IN NEUTRAL, STAYED THAT WAY AS IF THE ACCELERATOR WAS STUCK. I HIT MY BRAKES BECAUSE WE WAS LOSING SPEED AND WHEN STOPPED I TRIED TO PUT IN PARK BUT IT SOUNDED AS IF GEARS WAS GRI. DING I HAD TO SHUT OFF THE JEEP TO MAKE IT STOP REVVING. I WAS IN THE MIDDLE OF THE 4 LANE AND COULD ONLY SHIFT TO NEUTRAL AND ROW BACKWARDS INTO THE MEDIAN. I WAS UNABLE TO PUT BACK IN DRIVE WITH PUT GEARS GRINDING. I HAD BEEN DRIVING APPROXIMATELY 40 MINS AT A SPEED OF 60-70 WHEN THIS HAPPENED. NO WARNING LIGHTS AND NOTHING ON THE DASH AT TIME OF ISSUE.

1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.

AFTER STARTING THE CAR AND LEAVING MY DRIVEWAY FOR THE LAST 2DAYS, I GET ABOUT 1/2 MILE DOWN THE ROAD AND AN INDICATOR COMES ON TELLING ME THAT SHIFTING WHILE DRIVING CAN'T BE DONE. THE CAR SHUTS COMPLETELY DOWN AND I HAVE TO MAKE A SUDDEN STOP TO TURN THE KEY OFF. THE STEERINGWHEEL LOCKS UP MAKING IT IMPOSSIBLE TO GET OUT OF THE ROAD. WHEN I TRY TO RESTART, IT ACTS LIKE STARTER IS FIGHTING TO TURN ON. I HAVE TO GIVE IT FUEL TO GET IT TO START. THEN I DON'T HAVE PROBLEMS THE REST OF THE DAY

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE GEAR SELECTORS ILLUMINATED RED. THE VEHICLE WAS TAKEN TO GOSSETT CHRYSLER DODGE JEEP RAM (1901 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 388-8989) WHERE THE BEZEL WAS REPLACED, BUT THE FAILURE OCCURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WARNING LIGHT ILLUMINATED AND INFORMED THAT SHIFTER SERVICE WAS REQUIRED. THE DRIVE, NEUTRAL, PARK, AND REVERSE WARNING LIGHTS WERE ILLUMINATED SIMULTANEOUSLY. THE CONTACT STATED THAT THE CONSOLE LIGHTS BECAME INOPERABLE DURING THE FAILURE. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO STOP THE VEHICLE AND RESET THE LIGHTS AT THE NEXT FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE PARKING SYMBOL ON THE GEAR SHIFT MECHANISM AND ALL THE LIGHTS ON THE GEAR SHIFT MECHANISM ILLUMINATED. COURTESY CHRYSLER DODGE JEEP RAM FIAT (607 ENTERPRISE PARKWAY, BREAUX BRIDGE, LOUISIANA 70517, (337) 240-9947) DIAGNOSED THAT THE COMPUTER SOFTWARE MALFUNCTIONED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

WHILE DRIVING MY DASH WILL SUDDENLY STATE "SERVICE SHIFTER" AND ALL MY GEAR SHIFTER LIGHTS WILL BE LIT UP. THE ONLY WAY I GET THEM OFF IS I HAVE TO PULL OVER, STOP, TURN VEHICLE OFF, AND RESTART IT. THIS HAS HAPPEN IN TOWN AND ON THE HIGHWAY. THIS HAS HAPPENED NOW SEVERAL TIMES OVER APPROXIMATELY 4 MONTHS NOW. THE FIRST TIME BEING WHEN I GOT MY FIRST OIL CHANGE.

EXCESIVE OIL CONSUMPTION. 1 QUART EVERY 750 TO 800 MILES.

PANORAMIC SUNROOF EXPLODED OUTWARD - AT 5:15 AM, I WAS JUST STARTING TO GET ON THE ON RAMP TO THE FREEWAY. I WAS NOT UP TO FREEWAY SPEED YET. WEATHER CONDITIONS WERE GOOD AND APPROX. 61 DEGREES. AS I WAS DRIVING ON THE ONRAMP I HEARD A LOUD EXPLOSION THAT FREAKED ME OUT SO BAD I WAS THANKFUL I DID NOT CRASH. I PULLED TO THE SIDE OF THE ROAD ALL TIRES WERE FINE. ALL SURROUNDING WINDOWS WERE FINE. I HAD THE SUNROOF BARRIER CLOSED SO I DIDN'T EVEN THINK ABOUT THE SUNROOF UNTIL I HEARD CHARDS OF GLASS BEADS ON THE BARRIER. I PULLED TO THE SIDE OF THE FREEWAY IN THE DARK AND GRADUALLY OPENED UP THE BARRIER TO THE SUN ROOF A LITTLE. I COULD SEE THAT ALMOST THE ENTIRE PANE OF THE BACK PART OF THE PANORAMIC SUNROOF HAD SHATTERED MAKING A HUGE GAPING HOLE. I TURNED THE CAR AROUND AND WENT HOME. IF IT WAS A ROCK OR SOMETHING WAS DROPPED ON IT THE ROCK STILL WOULD HAVE BEEN THERE ON THE BARRIER. THE SUNROOF LITERALLY BOWS UPWARD AND IT CRACKED AT THE SEAMS SO YOU CAN SEE IT HAS DEFINITELY BLOWN OUT. THIS IS A MANUFACTURER DEFECT THAT COULD HAVE CAUSED AN ACCIDENT OR WORSE IF THE BARRIER HAD BEEN OPEN AND THE GLASS HAD SHATTERED ON ME. IT IS OBVIOUSLY MADE OF SAFETY GLASS. THE EXPLOSION WAS VERY LOUD AND EAR PIERCING.

A FEW MINUTES AFTER PARKING MY CAR, NEIGHBORS REPORTED AN "EXPLOSION" AND LOOKED OUTSIDE TO SEE THE FRONT OF THE CAR ENGULFED IN FLAMES *BF UPDATED 11/26/18*JB

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS OF 2 QUARTS OF OIL. SMOLICH MOTORS SERVICE CENTER FAILED TO NOTE THE AUTO START STOP ERROR AND NO ERROR WAS PRESENT AFTER THE LOSS OF OIL WAS REPLENISHED AND WE RECEIVED THE VEHICLE BACK DESPITE BEING SHOWN THE PICTURE OF THE ERROR. THEY DID NOTE THE O-RING FAILURE AND THE LOSS OF 2 QUARTS OF OIL ON THE SERVICE ORDER RECEIPT. THURSDAY‎, ‎SEPTEMBER‎ ‎6‎, ‎2018 9:28 AM WHILE TURNING FROM BADGER ST ON TO THE BEND PARKWAY THE CHARGING/BATTERY LIGHT APPEARED WITH THE MESSAGE TO SERVICE THROTTLE CONTROL AND AGAIN EXPERIENCED DIFFICULT STEERING WHILE NARROWLY AVOIDING A COLLISION WITH A SEMI TRUCK.

THE SERVICE SHIFTER LIGHT JUST CAME ON

WHILE I WAS DRIVING DOWN I95 - THE GEARSHIFT FROZE UP AND THE ENTIRE GEARSHAFT TURNED RED. I WAS UNABLE TO SHIFT GEARS UNTIL I WAS ABLE TO SLOW DOWN / COME TO A STOP ON THE SIDE OF AN EXIT ROAD. THIS HAS HAPPENED A TOTAL OF TWO TIMES ON SEPARATE OCCASIONS - ONCE THREE MONTHS AFTER THE DEALERSHIP CLAIMED THEY FIXED THE ISSUE.

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE AND A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. IN ADDITION, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V282000 (FUEL SYSTEM, GASOLINE). THE DEALER (BOB BRADY DODGE CHRYSLER JEEP RAM FIAT, 4025 E BOYD ROAD, DECATUR, IL 62521, (217) 876-3800) WAS CONTACTED AND STATED THAT THERE WAS A WAITING LIST FOR THE RECALL REPAIR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,123.

AFTER OWNING MY BRAND NEW 2018 JEEP CHEROKEE FOR A FEW MONTHS, I TURNED ON MY VEHICLE AND THE SERVICE SHIFTER WARNING CAME ON IN MY DASH AND ALL THE LIGHTS ON MY SHIFTER LIT UP. I CALL THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN, SO I TOOK IT AND WHEN I TURNED THE CAR OFF, THE MESSAGE NO LONGER APPEARED. THE DEALERSHIP TOOK THE VEHICLE FOR DIAGNOSTIC TESTING AND IT SAID IT CAME BACK FINE. UPON GETTING MY CAR BACK, IT WAS RANDOMLY SHOWING THE SERVICE SHIFTER MESSAGE AGAIN SO I TOOK IT BACK TO THE DEALERSHIP TWO MORE TIMES FOR THE SAME ISSUE AND THEY STATED THAT THEY COULDN'T DUPLICATE THE ISSUE AND SO NOTHING WAS FIXED. I HAVE NOW OWNED THE VEHICLE FOR 3 YEARS AND THEY REFUSE TO FIX THE STILL APPEARING ISSUE. NO CHECK ENGINE LIGHT APPEARS BUT I FEAR THAT WHATEVER IS CAUSING THE WARNING TO APPEAR MAY CAUSE ISSUES. I HAVE READ THAT MANY MANY OTHERS HAVE HAD THE SAME ISSUE AND THE DEALERSHIP WOULDN'T DO ANYTHING. ALL THREE TIMES I TOOK MY VEHICLE IN, IT WAS UNDER WARRANTY AND THEY WOULDN'T DO ANYTHING.

WHILE TURNING CORNERS, VEHICLE SOMETIMES STALLS. WHEN REPORTED TO SERVICE DEPARTMENT,THEY SAID IT IS A SAFETY FEATURE TO LET YOU KNOW OIL IS LOW. OUR OIL CAN BE AT 35% AND CAUSE THE CAR TO STOP DRIVING IN THE MIDDLE OF A ROADWAY...THAT IS NOT SAFE! WE SHOULDN'T NEED TO REPLACE OIL U TIL 20% OR LESS AS THAT IS WASTEFUL...

WHILE DRIVING HIGHWAY SPEEDS THERE IS A VIBRATION BETWEEN 60 AND 80 MILES PER HOUR. I HAVE HAD THE TIRES REPLACED, RIMS REPLACED AND NO CHANGE IN VIBRATION. IT HAS STARTED SINCE I OWNED THE VEHICLE WITH 7 MILES ON THE ODOMETER TILL TODAY WITH 9000 MILES ON IT. THE DEALER CLAIMS THAT THIS IS NORMAL THROUGHOUT THE LINE OF CHEROKEES AND IS JUST "ROAD VIBRATION" BUT TALKING WITH OTHER OWNERS THIS IS NOT THE CASE AND THEY DO NOT EXPERIENCE THE SAME THING. IT DOES TEND TO FADE AWAY DURING LONG LEFT TURNS ON THE FREEWAY BUT APPEARS AS SOON AS THE VEHICLE STRAIGHTENS. NUMEROUS ATTEMPTS TO GET THE DEALERSHIP TO FIX THIS HAS RESULTED IN NO HEADWAY AS THE DEALER CLAIMS THAT THIS IS NORMAL.

WHILE DRIVING MY CAR, THE ENGINE SHUT OFF IN MID DRIVE, IN MOTION, IN A PARKING STRUCTURE GETTING READY TO GET ON THE FREEWAY. I COMPLAINED TO THE DEALER AND THEY SAID IT WAS BECAUSE I NEEDED AN OIL CHANGE AND I WASN'T OVER MILEAGE BY THAT MUCH, HE SAID HE HAS HEARD THIS HAPPEN BEFORE TO A CUSTOMER. I WAS SO TERRIFIED BECAUSE I COULD HAVE BEEN ON THE FREEWAY AND COULD HAVE GOTTEN INTO AN ACCIDENT AND INJURED AND UNTIL THIS DAY I AM VERY DISTURBED AND WORRY IF IT WILL TURN OFF WHILE DRIVING AND EVEN MORE TERRIFIED IF I AM ON THE FREEWAY! I JUST WANT TO REPORT THIS BECAUSE THE DEALERSHIP'S RESPONSE DIDN'T SIT WELL WITH ME AND I THINK IT IS VERY VERY DANGEROUS FOR THE CAR TO TURN OFF JUST BECAUSE YOU NEED AN OIL CHANGE, IS THERE A DEFECT IN MY CAR? THANK YOU

WHILE TURNING INTO ONCOMING TRAFFIC IN MOTION , THE VEHICLE STOPPED ON THE HIGHWAY WHILE VEHICLES WHERE COMING AT HIGH SPEEDS NEARLY CAUSING FATAL ACCIDENTS! WHILE STOPPED AT A LIGHT AS I WAS PROCEEDING THROUGH THE LIGHT THE CAR SHUT OFF AGAIN ALMOST CAUSING ME TO BE REAR ENDED. *TT *TR

VECHICLE WAS IN MOTION AND VECHICLE COMPLETELY STOPPED AND SHUT OFF IN THE MIDDLE OF THE ROAD. VECHICLE THEN RESTARTED AND DID THE SAME THING A SECOND TIME.

FIRST STARTED WITH JERKING AS YOU'RE DRIVING AT ONE TIME WE WERE AT A STOPLIGHT AS AND IT THE CAR JUST WANTED TO TAKE OFF BY ITSELF AND WE ALMOST GOT INTO A CAR ACCIDENT THE CAR IS ALWAYS LOW ON OIL I MEAN WE BOUGHT THE CAR WITH 3 MILES WITHIN WEEKS IT WOULD ACTUALLY HAD NO OIL MY HUSBAND THOUGHT OUT MAYBE THE MANUFACTURER JUST DIDN'T FILL IT UP ALL THE WAY BY MISTAKE DIDN'T CHECK IT OUT SO HE WENT AND PURCHASED WILL PUT OIL IN IT TWO WEEKS LATER TOOK IT FOR AN OIL CHANGE AND WE ALREADY A QUART LOW CAR WASTE IS GAS LIKE CRAZY WE ARE CONSTANTLY FILLING UP EVERY 2 DAYS AND THEN CAR DOESN'T REALLY GO ANYWHERE BUT FROM WHAT 15 MILES A DAY ON OUR WAY TO KANSAS SO WE WERE COMING TO A CURVE AND MY HUSBAND TRY TO HIT THE BRAKES AND THE CAR DID NOT BREAK IT ACTUALLY ACCELERATED AND HE HAD TO PUT THE CAR IN NEUTRAL AS HE WAS DRIVING JUST TO SLOW IT DOWN TO AVOID GETTING INTO AN ACCIDENT I MEAN WE'VE ALWAYS HAD TROUBLE WITH THIS CAR SINCE DAY ONE I BOUGHT THE CAR IN OCTOBER AND WE'VE HAD MULTIPLE ISSUES THEN I HEAR RECALL ABOUT A HOSE FOR THE GAS LINE THAT WE'RE GOING TO HAVE TO TAKE IT IN FOR SOMETHING DEFINITELY WRONG WITH THESE CARS

MY JEEP DOES NOT STAY LOCKED. I CAN LOCK THE CAR, BUT IF SOMEONE TRIES TO OPEN IT, THEY ARE ABLE TO WITHOUT A PROBLEM, EVEN WHEN THE FOB IS NOWHERE NEAR THE CAR. ALL THAT HAPPENS IS THE THEFT ALARM TRIGGERS. MY CAR WAS OPENED BY SOMEONE IN A PARKING GARAGE AT WORK EVEN THOUGH MYSELF AND THE FOB WERE NOT NEAR THE VEHICLE. THE ALARM WENT OFF BUT THE PERSON WAS ABLE TO OPEN MY DOOR WITH NO PROBLEM,

CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN

Engine shuts of while driving

I GOT ON I-95 FROM THE LANTANA EXIT HEADING WEST AND I NOTICED THAT THE DASHBOARD SPEEDOMETER ACCELERATED TO 119 MILE PER HOUR BUT THE VEHICLE ITSELF WAS NOT MOVING AT THAT SPEED. I EXITED TWO EXIT'S LATER ONTO GATEWAY BLVD AND THE DASHBOARD SPEEDOMETER WAS STILL SHOWING THAT I WAS GOING AT A DANGEROUS SPEED THAN I WAS ACTUALLY GOING. I CALLED SCHUMACHER DELRAY WHERE I NOW LEASE THE VEHICLE FROM AND I WAS GIVEN AN APPOINTMENT FOR FRIDAY 4/27/2018. I ALSO EMAILED THE MANAGER KEN CADMENS AND EXECUTIVE DIRECTOR SAL DELGRECO AND I AM STILL AWAITING A RESPONSE. I OBTAINED THIS VEHICLE APPROXIMATELY ONE MONTH AGO WHERE I GAVE BACK A 2016 JEEP PATRIOT WHICH HAD DANGEROUS WHEEL BEARING ISSUES THAT CAUSED THE TIRES TO WEAR AS THOUGH THEY WERE 10 YEARS OLD. ABOUT (3)THREE WEEKS AFTER, LEASING THIS NEW 2018 JEEP CHEROKEE ON MARCH 14, 2018, I WAS INFORMED THROUGH CREDIT KARMA THAT MY 2018 JEEP CHEROKEE MAY (NOT FOR CERTAIN) HAVE DANGEROUS SAFETY ISSUES THAT CAN CAUSE A CRASH AND FATALITY AND THAT I SHOULD GET IT CHECKED OUT. I CONTACTED THE SAME TWO ABOVE INDIVIDUALS PREVIOUSLY MENTIONED IMMEDIATELY BY EMAIL TO INQUIRE ABOUT THIS CREDIT KARMA REPORT REGARDING THE VEHICLE SAFETY. HOWEVER, TO DATE APRIL 24, 2018 THEY NOR ANYONE ELSE HAS GOTTEN BACK TO ME. FAST FORWARD TO TODAY, I AM NOW BEGINNING TO HAVE THIS SERIOUS PROBLEM OF AN EXCESSIVE SPEED READING OF THE VEHICLE SPEEDOMETER SHOWING ON THE DASHBOARD. I CAN ONLY HOPE AND PRAY THAT THE VEHICLE DOES NOT ACCELERATE IT SELF TO THE ACTUAL EXCESSIVE SPEEDS THAT IT IS SHOWING ON THE DASHBOARD.

TRANSMISSION LURCHES WHEN TAKING OFF FROM A STOP ALSO WHEN COMING TO A STOP AND SOMETIMES GOING INTO REVERSE. IT'S A HARD LURCH SO STOPPING FOR PEDESTRIANS HAS TO HAPPEN EARLY AS I'M CONCERNED THE CAR COULD HIT SOMEONE. THIS HAPPENS FREQUENTLY.

I PURCHASE THE VEHICLE NEW ON MARCH 30. ON SUNDAY, APRIL 1 THE CAR AUTOMATICALLY WENT INTO PARK ASSIST MODE WITHOUT THE BUTTON BEING PUSHED. THIS HAPPENED WHILE DRIVING 50 MPH DOWN THE HIGHWAY CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL. IT WOULD NOT SHIFT BACK TO DRIVE. WE HAD TO PULL OVER AND TURN THE ENGINE OFF AND RESTART THE VEHICLE TO GET THE CAR TO GO IN DRIVE AGAIN. LUCKILY WE WERE IN AN OUTSIDE LANE AND COULD PULL OVER TO THE EDGE OF THE HIGHWAY. IT IS SCARY TO THINK WHAT COULD HAVE HAPPENED HAD WE BEEN IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE INTERSTATE. *TT *TR

THE CAR VIBRATES EXCESSIVELY WHEN THE SUNROOF IS OPEN. ONCE YOU ALSO OPEN THE WINDOWS, THE VIBRATION SUBSIDES BUT NEVER GOES COMPLETELY AWAY

I BOUGHT A BRAND NEW 2018 JEEP LATITUDE AND AT 4300 MILES IT STARTED ACTING UP AND SHUT DOWN RIGHT IN THE MIDDLE OF THE ROAD I WAS TRAVELING. I HAD TO USE ROADSIDE ASSISTANCE AND HAVE IT TOWED.JEEP STATED THAT IT WAS BURNING A QUART OF OIL EVERY 1000 MILES STATED IT WAS 4 QUARTS OF OIL LOW. THEY ALSO STATED THAT THEY DIDN'T KNOW WHERE IT WAS BURNING FROM EITHER. TOLD ME TO DRIVE IT 1000 MILES AND BRING IT BACK. I DON'T EVEN HAVE A WARNING THAT MY OIL WAS LOW IT JUST SHUT DOWN. *TT *CN *JS

PICKED UP THE VEHICLE FROM SOUTHERN JEEP GREENBRIER VA. MARCH 17, 2018, AFTER TRANSMISSION WAS REPLACED, 854 MILES ON VEHICLE. DROVE THE VEHICLE 22 MILES HOME WITHOUT INCIDENT. LEFT HOME 0800 MARCH 18, 2018 AND DROVE LESS THAN 2 MILES AND AT 55 MPH THE ENGINE QUIT WITHOUT WARNING (NO WARNING LIGHTS UNTIL THE ENGINE CUT OFF) ON THE KINGS HIGHWAY STATE RT. 125. THIS ROAD HAS LIMITED SHOULDERS AS IT TRAVELS THROUGH A SWAMP SO THE VEHICLE WAS IN THE ROAD PRESENTING A SAFETY HAZARD. CALLED GOOD SAMS ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO SOUTHERN JEEP GREENBRIER. TWO MAJOR COMPONENT FAILURES TRANSMISSION AND ENGINE WITHIN A WEEK WITH HALF THAT TIME UNDERGOING REPAIRS. FAULT CODES DISPLAYED IN THE DASHBOARD WITH THE ENGINE NOT RUNNING: ENGINE TEMPERATURE WARNING, ENGINE CHECK/MALFUNCTION, ENGINE THROTTLE CONTROL, ELECTRONIC PARK BRAKE, AND ELECTRONIC STABILITY CONTROL. I TRIED MULTIPLE TIME TO RESTART THE ENGINE WITH NO SUCCESS. I AM CONCERNED ABOUT THE SAFETY AND RELIABILITY OF THIS VEHICLE. *TT *JS