2007 Jeep Commander Complaint Log

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA RECALL NUMBER: 14V-438 RECALL DATE: SEPTEMBER 3, 2014 MANUFACTURER RECALL NUMBER: P41 "SUMMARY: SOME JEEP COMMANDER AND JEEP GRAND CHEROKEE VEHICLES MAY EXPERIENCE AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. SAFETY RISK: THIS MAY RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING ASSIST INCREASING THE RISK OF A CRASH AND DISABLING ONE OR MORE OF THE VEHICLES SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS. REMEDY: CHRYSLER INTENDS TO REPAIR VEHICLES FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO PROVIDE THE PART AS QUICKLY AS POSSIBLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" I HAVE HAD SEVERAL INCIDENTS WHERE ALL ELECTRICAL OTHER THAN THE POWER TRAIN FAILS, INCLUDING AIR-CONDITIONING. IF I JIGGLE MY IGNITION SWITCH EVERYTHING COMES BACK ON. IF THIS RECALL HAS SUCH A HIGH RISK LEVEL OF CRASH, INJURY, AND EVEN DEATH, WHY HASN'T JEEP COME UP WITH A REMEDY. I WORKED IN THE UNITED STATES ARMY COMBAT READINESS/SAFETY CENTER WHICH DEALS WITH ACCIDENT INVESTIGATION AND TRULY UNDERSTAND THE RISK OF INJURY OR EVEN DEATH THAT COMES WITH THIS POTENTIAL MATERIEL FAILURE. IF I WERE THE CEO FOR JEEP OR WORKED IN THEIR SAFETY DIVISION, I WOULD NOT PUT THIS OFF ANY LONGER. IT HAS BEEN OVER A YEAR SINCE THE DISCOVERY OF THIS POTENTIAL MATERIEL FAILURE AND JEEP HAS DONE NOTHING. I RECOMMEND THAT JEEP IS PROACTIVE TO THIS FAILURE RATHER THAN REACTIVE.

NO CRANK, NO START; WINDOWS, ACCESSORIES NOT WORKING AS WELL (I.E., WINDOW OPERATION) W/KEY IN START/ACCESSORY NO REMEDY FOR RECALL OF IGNITION SWITCH. CANNOT DRIVE. NEED QUICK SOLUTION.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S KNEE INADVERTENTLY STRUCK THE IGNITION KEY AND THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CAUSE OF THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,365. IN ADDITION, THE CONTACT INDICATED THAT A NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 110,365.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ENGINE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE THE VEHICLE WAS PARKED, THE CONTACT'S LEG BUMPED THE IGNITION AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. *JS

2007 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE DRIVE CONTROL MODULE AND IGNITION SWITCH RECALL NOTICES. *SMD UPDATED 09/18/15*LJ *CN

I DROVE 2 MILES AWAY FROM MY HOUSE AND PARKED AND TURNED OFF THE CAR. 2 HOURS LATER I WENT TO TURN ON THE CAR TO GO BACK TO HOME AND IT WOULDN'T START. ON THE DASH IT SAID TRANSMISSION OVER TEMP. AFTER I KEPT TRYING FOR A FEW MINUTES IT FINALLY TURNED ON. I GOT HOME AND TURNED IT OFF. AFTER A HOUR I TRIED AGAIN AND AGAIN IT WOULDN'T TURN ON. KEPT TRYING IT TURNED ON, I WENT TO AUTO ZONE TO GET IT CHECKED AND STARTER, ENGINE AND ALTERNATER GREAT. CALLED SEVERAL MECHANICS AND THEY COULDN'T TELL ME ANYTHING, THEY'D NEVER HEARD OF IT. ONLINE THERE'S HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. JEEPS ALREADY LOOSING A BUNCH OF CUSTOMERS, I DON'T WANT TO BE ONE OF THEM. I LOVE MY JEEP SO PLEASE FIGURE OUT WHAT THE PROBLEM IS. THANKS

2007 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL. *SMD UPDATED 08/17/15. *JB

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE OVERHEATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

THE CAR CAN NOT START.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 30 MPH AND PROCEEDING TO MAKE A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE FELT AS IF IT WOULD STALL. THE CONTACT CRASHED THE VEHICLE INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF AND THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO STATED THAT THE GAUGES FAILED TO OPERATE. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED THE OF ISSUE AND INFORMED THE CONTACT THAT THERE WERE 50,000 PARTS BUT WOULD BE WITHHOLDING THEM UNTIL MORE BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 01/20/16 *BF UPDATED 4/18/18 *JB

I HAVE HAD MY JEEP FOR JUST OVER 2 YEARS. THIS HAS HAPPENED 4 TIMES AND THIS IS THE FORTH TIME I'VE HAD TO HAVE THE SHIFT INTERLOCK MODULE REPLACED. THE CAR LOSES ALL POWER, YOU CAN'T CONTROL IT. I HAVE BEEN FORTUNATE THAT IT HAS CAUSED A CRASH OR FIRE OR DEATH BUT THAT IS BECAUSE I'M SCARED TO DEATH TO TAKE THE VEHICLE ANYWHERE. LAST NIGHT THE LIGHTS ON THE DASH ALL CAME ON - SERVICE ENGINE, STABILITY TRACK, ABS, BREAK, ETC. THE CAR SHIFTED INTO PRND AND I COULD NOT ACCELERATE. FORTUNATELY I COULD BRAKE AND STOP BEFORE IT GOT UGLY. THIS IS UNSAFE. IF YOU READ THE JEEPCOMMANDER.COM/FORUMS IT IS FULL OF SIMILAR INSTANCES. WHAT HAS TO HAPPEN BEFORE JEEP IS MADE TO FIX THIS ISSUE?!?!?!

AFTER STARTING VEHICLE AND SHIFTED INTO DRIVE, LOUD CLUNKING NOISE AND GRINDING BEGAN AS THE VEHICLE BEGAN TO MOVE FORWARD. SEVERAL DASHBOARD INDICATOR INCLUDING ABS AND STABILITY CONTROL LIT WITH "SERVICE 4X4 SYSTEM" MESSAGE. TOOK VEHICLE TO CHRYSLER/JEEP DEALERSHIP FOR SERVICE AND TO HAVE RECALLS CORRECTED, INCLUDING MANUFACTURER RECALL N23 (NHTSA RECALL NUMBER: 13V-175) REGARDING 'UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT INTO THE NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER.' FIRST AVAILABLE DATE FOR SERVICE WAS 7-15-15. DEALERSHIP SERVICE DEPARTMENT INFORMED ME THAT THE TRANSFER CASE CONTROL MODULE (CHRYSLER PART NO. 56044129AP) WAS CORRUPT/NEEDED TO BE REPLACED AND THAT VEHICLE WAS UNSAFE TO DRIVE. N23 RECALL STILL SHOWS UNDER MY VIN AS INCOMPLETE. PART WAS ORDERED BY PARTS DEPARTMENT AT DEALERSHIP AT TIME OF INITIAL SERVICE. I WAITED APPROX. 4 WEEKS FOR THE CHRYSLER DEALERSHIP TO OBTAIN THE PART. AFTER MULTIPLE PHONE CALLS, I WAS INFORMED THAT THEY RECEIVED A SHIPMENT OF THE PARTS, BUT THAT THERE WERE CUSTOMERS AHEAD OF ME WAITING ON SAME PART. I FILED A FORMAL COMPLAINT WITH CHRYSLER AND WAS GIVEN A CASE NUMBER AND MANAGER. I INQUIRED WITH THE CASE MANAGER AS TO WHY THE PART IS BACKORDERED AND IF THE PART HAS MALFUNCTIONED ON MULTIPLE VEHICLES, THEN WILL THIS BE A SAFETY RECALL ISSUE RELATED TO THE N-23/13V-175 RECALL. AFTER SEVERAL PHONE CONVERSATIONS, CASE MANAGER WAS UNABLE TO PROVIDE ANY USEFUL INFORMATION ABOUT THE BACKORDER, STATING THAT BACKORDER IS DUE TO "THE PART IS NOT READILY AVAILABLE." THE CASE MANAGER ADVISED THAT A RUSH WAS PLACED ON THE PART AND WOULD BE DELIVERED ON 8-27-15. THE PART WAS NOT DELIVERED ON 8-27-15 AFTER CONTACTING THE DEALERSHIP. 3 CALLS TO AND MESSAGES LEFT FOR THE CASE MANGER WITHOUT REPLY. THE DEALERSHIP FINALLY HAS THE PART AS OF 8-31-15 AND SCHEDULED FOR SERVICE. MORE THAN 6 WEEKS AFTER THE INITIAL SERVICE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE OPERATED AS INTENDED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE WITH THE STEERING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 01/25/2017*CT

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 80 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE DECELERATED TO 55 MPH INDEPENDENTLY AND THEN STALLED. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE BUT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS AN IGNITION SWITCH FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A MANUFACTURER RECALL RELATED TO THE DRIVER CONTROL MODULE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,500.

TL* THE CONTACT OWNED A 2007 JEEP COMMANDER. WHILE DRIVING AT 55 MPH, A TREE WAS IN THE ROAD THAT CAUSED THE CONTACT TO VEER OFF THE ROAD AND INTO A DITCH. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/17/15 UPDATED 09/03/15*JB

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE COMING TO A STOP AT APPROXIMATELY 5 MPH, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN), BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE IDLE WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE RPM'S RAPIDLY INCREASED AND THE VEHICLE JERKED FORWARD WITHOUT WARNING. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). WHILE AT A STOP LIGHT, THE VEHICLE BECAME DISABLED, CAUSING IT TO ROLL BACKWARDS AND STRIKE ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE OCCURRED TWICE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO THE RECALL, BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ *TR

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY JEEP HAS BEEN GIVING ME PROBLEMS. I DROVE IT TO BIRMINGHAM, ALA FOR 3 TRIPS AND THE GAS MILEAGE DECLINED EACH TIME ( 19-17-13) MILE TO THE GALLON. THE JEEP ALSO STARTED SHAKING AND TRYING TO STOP, ESPECIALLY WHEN STOPPED AT A RED LIGHT AND STANDING STILL. I TOOK THE JEEP TO CHRIS MYERS IN DAPHNE, AL TO SEE WHAT THE PROBLEM WAS. I LEFT IT FOR 2 DAYS AND GAVE THEM COMPLAINTS OF SMELLING GAS WHEN STARTING THE ENGINE, SHAKING AT IDLE, AND LOW GAS MILEAGE. THEY DID THE DIAGNOSTIC CHECK AND FOUND MULTIPLE CYL MISFIRE. FOUND SPARK PLUGS FOULED AND TRASH IN THE FUEL RAIL. THEY REPLACED SPARK PLUGS & CLEANED FUEL RAIL. IT WAS $607.12. I DROVE THE JEEP HOME AND SEVERAL DAYS LATER IT DID THE SAME THING, STOPPING WHEN AT REGULAR SPEED ALMOST HAVING AN ACCIDENT. I CALLED THE MANAGER HE STATED TO BRING IT BACK & WOULD RECHECK IT, BUT I WOULD HAVE TO PAY FOR REPAIRS. HE ALSO STATED IT WAS THE FUEL I WAS USING, I HAVE A TRUCK WHICH USES THE SAME GAS & HAVE NO PROBLEM WITH IT. COULD THEY NOT FIND THE PROBLEM . I DID NOT TAKE IT BACK BECAUSE THEY WERE RUDE AND I LIVE 30 MILES FROM THE DEALER. I DID NOT FEEL SAFE DRIVING THE JEEP. THE ENGINE LIGHT CAME ON AND I TOOK THE JEEP TO A LOCAL AUTO MECHANIC & AFTER THE TEST HE FOUND 2 OF THE O2 SENSORS WERE CLOGGED, PROBABLY FROM THE FUEL LINE BEING CLEANED. HE REPAIRED THIS, THE JEEP STILL RAN POORLY AND STOPPING WHEN AT IDLE SPEED. HE CHECKED THE COMPUTER AND FOUND IT WAS NOT WORKING PROPERLY. HE KEPT THE JEEP FOR ABOUT A WEEK AND TOLD ME HE WOULD NOT LET IT GO BECAUSE HE FELT IT WAS UNSAFE TO DRIVE, UNTIL ALL WAS PROPERLY WORKING .I THINK I WAS RIPPED OFF BY THE FIRST JOB SINCE IT WAS NOT WORKING PROPERLY WEN THE FIRST JOB WAS DONE. I THINK I SHOULD HAVE A REFUND ON THE FIRST JOB. I DID NOT HAVE A WARRANTY BECAUSE WHEN THE EXTENDED WARRANTY RAN I CALLED CHRIS MYERS 3-4 TIMES AND DID NOT GET CALL BACK FROM THEM

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE TRAVELING APPROXIMATELY 25 MPH, ANOTHER VEHICLE SWERVED IN FRONT OF THE CONTACT'S VEHICLES AT A HIGHER RATE OF SPEED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE FROM THE FRONT. THE AIR BAGS DID NOT DEPLOY, THE POWER STEERING FAILED, AND THE VEHICLE STALLED. SEVERAL ATTEMPTS HAD TO BE MADE IN ORDER TO RESTART THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND LOWER BACK PAINS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, DUE TO THE PARTS NOT BEING AVAILABLE, THE CONTACT WAS UNABLE TO RECEIVE THE REPAIR FOR MONTHS. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 09/18/15*LJ *CN

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND FELT AS IF IT WOULD HESITATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE OPERATED AFTER EACH FAILURE ONCE THE VEHICLE WAS MANUALLY RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS COMING TO A STOP AND MY CAR SHUT OFF ON ITS OWN WHILE IN "DRIVE". OVER THE PAST SEVERAL MONTHS THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS WHERE MY CAR JUST SHUTS OFF ON ITS OWN WHILE DRIVING, USUALLY WHILE DRIVING AT A LOW SPEED UNDER 15 MILE/HR. ON OTHER OCCASIONS I HAVE LOST CONTROL OVER MY POWER STEERING AND THE STEERING WHEELS LOCKS UP, AGAIN USUALLY AT A LOW SPEED. I KNOW THERE IS A RECALL ON MY VEHICLE BECAUSE WE RECEIVED A LETTER IN THE MAIL BUT WHEN WE CONTACTED OUR DEALER (ANSONIA FITSPATRICK JEEP) WE WERE TOLD THE PART WAS NOT YET AVAILABLE AND THAT WE NEEDED TO WAIT UNTIL WE RECEIVED A OTHER NOTICE / LETTER WHEN THE PART COMES IN. THIS IS VERY CONCERNING AND UNSAFE!!!! *TR

BOUGHT THE CAR 5 MONTHS AGO. I STARTED MY CAR TO GO TO WORK, EVERYTHING STARTED ON EXCEPT THE CAR. TOOK OUT THE KEY AND TRY TO TURN IT BACK ON, NOTHING. LATER ON THE DAY, MY HUSBAND TURN THE CAR ON AND IT CAME BACK ON. THE NEXT DAY, THE CAR WOULDN'T START, BUT AGAIN THE RADIO, THE LIGHTS, WINDSHIELD WIPERS ARE ON, EXCEPT THE CAR. *TR

OUR JEEP WAS PARKED IN THE DRIVEWAY WHEN WE NOTICED FLAMES AND SMOKE COMING OUT FROM UNDER THE DRIVER'S SIDE DASH. THE JEEP WAS COMPLETELY ENGULFED IN FLAMES IN 5 MINUTES.

AFTER 6 HOURS OF CAR RESTING (OVERNIGHT) IT WOULD NOT START. THE ENGINE WILL NOT CRANK AND WILL GIVE THE TRANSMISSION OVER TEMP INDICATION. THE BATTERY DCV IS 12.30 PLENTY FOR AN START. WHERE I LIVE THERE IS NO SNOW NOR THE OUTSIDE TEMP WAS HOT ( THE INCIDENT HAPPENED EARLY MORNING WITH A COOL OUTSIDE TEMP OF 76 DEGREE F). AFTER COUPLE ATTEMPTS IT CRANK AND START WHERE THE ALTERNATOR CHARGE THE BATTERY MAINTAINING A DCV 14 PLUS. AFTER ONE MINUTE OF IDLING I TURN IT OFF AND TRY AGAIN, WHERE IT GIVE THE SAME ERROR. MAKING THE VEHICLE UNRELIABLE ON THE STREET. *TR

I PURCHASED 4 TIRES FROM M.A. TIRE CENTER, INC., 3156 BOSTON RD., BRONX, NY 10469 (718) 655-9863 IN THE PAST FEW MONTHS. MY FRONT DRIVER TIRE WAS PURCHASED IN MARCH 2015. AFTER A FEW WEEKS MY STEERING WHEEL STARTED SHAKING EVERY TIME I DROVE THE CAR. I WENT TO PEP BOYS THINKING MAYBE MY TIRES NEEDED TO BE BALANCED. THE SERVICE TECHNICIAN AT PEP BOYS SHOWED ME WHAT THE PROBLEM WAS. THE TIRE WAS SO WORN AND THE TREADS WERE GONE ALREADY. HE ALSO SHOWED ME WHERE THE TIRE WAS GETTING READY TO ACTUALLY BUST IF I KEPT DRIVING ON IT. I WAS IN DANGER. I WENT BACK TO THE TIRE STORE AND THEY TRIED TO SELL ME ANOTHER TIRE FOR $140.00. I DIDN'T WANT TO BUY ANOTHER TIRE SINCE THAT BAD TIRE WAS ONLY A MONTH OLD AND WAS OBVIOUSLY BAD FROM THE START. THEY KNOWINGLY SOLD ME A BAD TIRE AND PUT MY LIFE AT RISK. THEY SHOULD HAVE REPLACED THE TIRE AT NO CHARGE. BECAUSE I'M A WOMAN I FEEL THEY TOOK ADVANTAGE OF ME BY SELLING E A BAD, DANGEROUS TIRE. I ALSO BELIEVE THIS TIRE SHOP IS OPERATING ILLEGALLY AND SHOULD BE CLOSED DOWN. IF THEY'RE SELLING BAD TIRES, THEY SHOULDN'T BE IN BUSINESS PUTTING PEOPLE'S LIVES AT RISK. *TR

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SPUTTERED AND STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR STOPS WHEN IT WANTS RATHER IF I'M IN TRAFFIC, STOP SIGN, RED LIGHT, OR INTERSTATE.. THE WHEEL AND THE BRAKES WILL LOCK UP. I'VE BEEN CALLING CHRYSLER THE 1800 NUMBER AND LOCAL DEALERSHIPS SUCH AS PICAYUNE MS AND SLIDELL LA ABOUT THE SITUATION BUT NOBODY SEEMS TO CARE!!! THEY SAID THE PARTS ISN'T IN AND THAT ITS THE IGNITION SWITCH SO I PAYED OUT OF MY POCKETS FOR THE IGNITION SWITCH AND GOT IT PUT ON WITH THE MONEY THAT I DIDN'T HAVE TO SPARE BUT OBVIOUSLY THAT WASN'T THE PROBLEM.. NOW MY CAR ENGINE IS MAKING RAGGLING AND TRACTOR NOISES. BARELY WANT TO START.. BASICALLY I DON'T HAVE TRANSPORTATION TO OR FROM WORK AND SCHOOL FOR THE FALL!!!!!!!!! THANKS A LOT CHRYSLER...

THE 1ST INCIDENT HAPPENED AT 7:45AM WHILE I WAS STOPPED IN A LINE OF TRAFFIC HEADING TO WORK. I WENT TO PRESS THE GAS AND NOTHING HAPPENED. I PUT MY CAR IN PARK AND TURNED THE KEY AND THE ENGINE CRANKED UP FINE. IT WAS AS THOUGH THE KEY SWITCHED BACK TO ACCESSORY BC NO CHECK ENGINE LIGHT, NO BELLS, ALERTS NOTHING - AND MY STEREO STILL PLAYED AND MY HEADLIGHTS WERE STILL ON. INCIDENT 2 HAPPENED AT 8:00PM WHILE BACK OUT OF A PARKING SPACE. THE ENGINE AGAIN TURNED OFF AND HEADLIGHTS STILL WORKED, BUT NOT BREAKS OR STEERING. PUSHED KEY FORWARD AND VEHICLE CRANKED UP AGAIN. I CALLED PALMER DODGE AND THEY SAID IT SOUNDS LIKE A FAULTY IGNITION SWITCH, WHICH HAS BEEN RECALLED ON MY MODEL OF JEEP, BUT THEY WERE NOT DOING REPAIRS FOR THE RECALL BC CHRYSLER HASN'T ISSUED THE PARTS. THEREFORE, IF I GET IT FIXED NOW, I WILL HAVE TO PAY FOR IT AND THEN HOPE CHRYSLER WILL REIMBURSE ME WHEN THE PARTS ARE AVAILABLE. THEY WANT ME TO CONTINUE TO DRIVE MY VEHICLE WHICH COULD SHUT OFF WHILE I'M DOING 80 MPH DOWN A HIGHWAY FOR THE NECT 5 MONTHS? I HAVE TO PAY FOR A PART THEY HAVE ALREADY RECALLED BC IT'S NOT OPENLY AVAILABLE TO EVERYONE YET? *TR

THE VEHICLE CHANGES GEARS ERRATICALLY SOMETIMES DOWNSHIFTING TO A LOW GEAR CAUSING LURCHING AND A GREAT CHANGE OF SPEED THEN WARNING LIGHTS AND "SERVICE 4 WHEEL DRIVE SYSTEM" PROMPT APPEARED. *TR

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN UPDATED 05/29/15*JB

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT ACCORDING TO THE NOTICE A SECOND NOTIFICATION WILL BE SENT IN SEPTEMBER OF 2015. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,546. MA 10/22/2015