NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed significant risks to my safety and the safety of others on the road. On several occasions, while driving at highway speeds (approximately 70 mph), the traction control and ABS warning lights have illuminated, and the vehicle has suddenly lost acceleration. This malfunction seems to cause the car to change gears unexpectedly or, in some instances, stop accelerating altogether. As a result, I have been forced to pull over to the side of the road in order to perform a YouTube-suggested reset just to get my vehicle back in motion. This situation has nearly led to accidents, as I have found myself stranded in traffic, unable to accelerate, or worse, pulling into traffic where the car fails to accelerate, almost causing collisions with other vehicles. Additionally, during colder weather, I have experienced issues with the throttle, where it becomes erratic and unresponsive. Despite having multiple repairs made, the problem persists, and I have observed that the throttle may either rev unexpectedly or fail to shift at all. While I understand that some repairs have been made, I am deeply concerned that the vehicle's ongoing malfunctions are indicative of serious safety hazards, which should be addressed by a professional dealership, at no cost rather than being dismissed with the assertion that "it won’t hurt anything." Given the potential for life-threatening incidents and the fact that I have already had several close calls, I strongly urge that these issues be diagnosed and rectified by a certified dealership or technician. , ran out of spac INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle pulls when I’m driving it and the transmission over heats if I go over 80 and turns off.
The vehicle shuts off while driving at any speed. Steering locks and will not allow driver to pull over to safety.
speedometer doesn't work, ABS, Brakes, engine and traction light keeps on. THE SHIFT LEVER CHANGES BY ITSELF FROM D TO M while driving. ABS module has to be replaced at my cost when other 2011 jeep compass have a recall F 50 for the same issue.
The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.
Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.
CUANDO ESTOY CON EL VEHICULO EN MARCHA SUBEN LAS REVOLUCIONES DEL VEHICULO ESTE DIMINUYE LA VELOCIDAD CORRIENDO, LO CUAL PODRIA OCACIONAR UN ACCIDENTE
The rear subframe and suspension are rusted. I have been hearing a rattling sound for the past couple of weeks, especially when driving over bumps. When I took the car to my mechanic, he detected a cracking in the rear subframe/suspension due to the rust. If this would totally break it would be a substantial safety risk to myself, the driver, as well as other drivers on the road. No warning lights or messages appeared on the car to warn of this problem.
2011 Jeep Compass with 62,000 miles on it the subframes rod about the wheel almost fell off the arm that holds the wheel fell off the rear frame and that could have caused the real big accident accident would have lost control of the vehicle and they told and dealership told me that the warranty expired 2 years ago it was a 10-year extension on it so they did not do it it's because they used cheap metal and they know they did but they will not fix it I just fixed the rear subframe and all parts going to it and all bolts cost me 1500 dollars I do not think that's fair I hope you look into it because they are robbing people thank you I hope you can do something about it and I can get reimbursed and have my front one fixed too because that is rotted out too I just don't have the money to do both
Please require Jeep/Stallantis to initiate a recall for all 2008-2012 Jeep Compass' impacted by excessive corrosion to the subframe and front/rear cross members due to an inadequately designed AC drain located right above the vehicle subframe. Condensation from the AC drain drips directly onto critical frame structures. Therefore, excessive and premature rusting to the front & top sides of the subframe occurs because the subframe is constantly wet with the operation of the AC, as well as during the winter months while dehumidifying the air. Of course, road salt throughout the winter in the “salt” states further exacerbates the problem. Extensive rust to the subframes have deemed the vehicles unsafe to drive despite being in otherwise good condition w/ reasonable miles. No safety/dashboard lights, warnings, or operational concerns were present indicating potential safety concerns until the driver either experienced a dangerous driving situation or failed a vehicle inspection. Jeep has known about the significant safety implications, yet failed to effectively remediate critical safety concerns. Although Jeep extended a Front and Rear Crossmember Warranty (X69 Warranty), they neglected to properly notify vehicle owners of the extension. They did not make any type of public announcement to inform or warn drivers of the critical safety issues, did not notify owners of access to free yearly inspections to monitor the subframe. Owners using independent mechanics rather than OEM Jeep dealers have not been afforded the same opportunity to access the X69 Warranty Extension & inspections. Jeep has yet to demonstrate sufficient accountability for the ongoing critical safety and security concern. Acknowledging an insufficient AC drain design and issuing a recall for the AC drain, subframe, and front/rear cross members affirm they stand behind their brand, reputation, & value passenger and vehicle safety.
Headrest clips broke and popped out
Front wheel assembly with broken connection to frame which was caused by a rusted out frame that mechanic said make vehicle extremly dangerous to drive. Front Wheels buckled outward. Can't drive car any more.
Was told by service center that car was not safe to drive
Front subframe rusted out due to salt corrosion and as Kentucky is not listed as a Salt belt state the recall notice went unsent and the consumer was not advised nor were service locations.
while running errands, a woman pointed out to me that i had dropped the rear passenger side control arm. she was very concerned about me driving it. i assured her i understood. and that with a mile to drive, i would use flashers and drive slowly. the following day my Compass was brought to my mechanic. i received a phone call i never expected! the rear crossmember was rusted out, and the subframe. above that, there was nothing to bolt to! the car was scrap- and, yes, it is available for inspection. this absolutely is a safety issue. the steering became unpredictable, harder to control. i could have lost a wheel, caused an accident that could have been fatal! the disabled car should not be on the road. i did visit the dealership local to me. i carried with me a TSB dated March 2017 about this very issue. i was told my car was "old" and did i get it serviced there? unfortunately, no, i bought it used 2 years ago. there had been a 10 year warranty extension and now my car was out of warranty? i had no notification. and, even so, why would Jeep deliberately ignore all the complaints on THEIR forums? three people at that dealership knew of this problem and said there was nothing they could do. my car is a 2011, i am a risk-free driver, no accident history. the car itself is clean. there is 40,000 miles on it. the previous owner was meticulous with service calls, getting recalls fixed, oil changes etc. the car was solid when i bought it. i did not abuse, misuse, or neglect my Compass in any way. this is a defect on the manufacturer's end. the folks on your very site are detailing the same severe corrosion. the 2011 and 2012 Compasses and 2011-2012 Patriots were affected. there are forums with owners trying to get compensated, trying to bring attention to this.
Was told that the sub frame is bad. After looking into it, it seems to be a known issue with the jeep compass.
The suspension has completed rusted through. My mechanic can stick his arm all of the way through. There was a recall on other VINs but not mine so far. There needs to be one since I wasn't told about this safety problem until my mechanic went to replace other parts. I was never told this through any means. Jeep needs to do better. I am now out of a car and will have to pay thousands just to get the parts fixed.
In 2019 my 2011 jeep compass front subframe rusted really bad which cause corrosions. I called Chrysler and advise if there was a recall on this and they told me no. I paid for the repair to get it fix, fast forward to today I took my car in for an oil change and was informed the rear subframe has now rotted and is also causing corrosion. I called Jeep and was advise the recall expired in 2021 and there is nothing they can do. Please be mindful that I was told that there was no recall on this back in 2019 when I called. It is very unsafe for me to drive with my 4 year old in the car knowing that my subframe is severely rotted which is causing corrosions. jeep was not willing to help with this recall and I think it’s insane due to it being a safety issue
We had our Jeep at the local mechanic for a pre winter check up. He found the rear crossmember broken and the front crossmember had holes in it due to corrosion. The vehicle has 211,000 km on it and we’ve owned since new with zero collisions or even a fender bender. Jeep had an extended warranty on these pcs but has denied our claim as 10 years have passed. In my mind this is a safety issue as the wheel assembly could physically break free causing loss of control of the vehicle. These are parts related to the structural integrity of the vehicle and not a normal wear and tear item. This vehicle has been serviced by our local journeyman mechanic licensed in Alberta. It was at our local dealership on September 15/2017 for a recall but there is no record of inspection of these crossmembers. Jeep service bulletin dated march 10/2017 states that the affected vehicles should have these parts inspected and replaced if necessary..also to add, we never received any correspondence from Jeep asking to bring the vehicle in for inspection. The vehicle has been parked for several days now as both our mechanic and myself believe it’s not safe to be on the road. I’ve gotten nowhere with the district warrant manager or their customer care line staff. I’m reaching out as I believe this is a serious issue and should be a safety recall rather than a service bulletin.
My mechanic reported that car's rear control arm has broken away from frame of car and is a very unsafe condition to use. No warning was given. Was found during normal inspection on mechanics lift. Manufacturer would not help during owners notification of problem but recognized the seriousness of the problem. Dealer has not been notified just my mechanic professional's recommendation.
The contact owns a 2011 Jeep Compass. The contact stated that while driving over a railroad track at approximately 15 MPH, the vehicle suddenly decelerated and was difficult the steer. The vehicle was later towed to the local dealer, who diagnosed that the front subframe had failed due to severe corrosion, causing damage to the engine bay, and causing the engine and transmission to lower. The subframe and front lower control arms were replaced, and the vehicle was repaired. Recently, while the vehicle was in for routine maintenance, the contact was informed that the rear subframe was corroded. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 98,500.
The contact owns a 2011 Jeep Compass. The contact stated while driving approximately 45 MPH, the vehicle rear end swerved to the right while driving straight. The contact stated no warning light was illuminated. The contact regained control and stopped the vehicle. The contact inspected the vehicle and noticed that the rear underside was severely rusted; causing the rear suspension to separate from the under body. The contact was able to drive to his residence. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.
After 4 years of driving my 2011 Jeep Compass and hitting 95,000 miles on it, I noticed that there were problems with filling up my tank and my car stalling. If I don't stop the gas pump myself, a few seconds after pulling out of the gas station my car would stall and idle until my engine would just shut off and my wheel and break would lock. This happened while entering a highway, going into a busy intersection, and trying to get out of large mall space. In all of these settings, I was inches away from a car crash. I have brought this up to multiple mechanics who have never heard of this problem and weren't sure what to do. After doing my own research I realized that this is a common Chrysler/Jeep issue with models made between 2005-2015 models. There are no warning lamps, messages, or any signals that my car is going to stall and idle. I could not imagine a larger safety risk to myself, my passengers, and all of the drivers around me. Last week after filling up my tank and intentionally not filling it up all the way, I thought I was safe to drive home but I was wrong. As I was crossing the intersection five-way traffic, my car began to stall as a semi-truck was heading right into me. Thankfully, I shut my engine off and quickly turned it back on to move out of the middle of the road.
The contact owns a 2011 Jeep Compass. The contact stated that upon taking her vehicle to an independent mechanic to have the wheels aligned, she was informed that the work could not be performed due to severe subframe corrosion. The vehicle was then taken to a second independent mechanic who provided the same diagnosis. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 133,000.
The contact owns a 2011 Jeep Compass. The contact requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
-The vehicles front subframe failed to support the vehicles stability, structure, weight, and momentum, during normal driving ,braking, acceleration from a stop, etc. -The corroded and complete 'rusted thru metal' subframe is available for visual/safety inspection, and photo's are attached. - Safety was severely compromised while driving, as the "Subframe to main channel frame" fastening bolt was sheared and broken off while driving, causing the vehicle to veer, without control, due to the engine weight and front end suspension/components shifting out of position. - Independent service centers and auto- mechanic statements in multiple car safety forums have indicated similar situations have occurred, and could be fatal at highway speeds/conditions. - The vehicle is scheduled for dealership inspection and consultation for further use, and/or repair. -No warning lights were initiated at time of this issue. Steering wheel vibration, and loss of steering control occurred.
The contact owns a 2011 Jeep Compass. The contact stated while driving at various speeds, he heard an abnormal sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine subframe was damaged. The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 90,000.
Wife was driving her jeep when she started to veer to the left. went to turn to steering to get straight when it wasn't responding a lot of slack in the steering. called a tow truck when the tow truck lifted noticed the cradle/sub frame was broken. she was on a country road when it happened. If this was on a highway or interstate there would have been major collision resulting in death. there was no warning when it broke it just broke. after doing some research into why it would break the air conditioning hose to the water to drain was running on the sub frame which rusted and eventually break, the break shifted the engine about a foot and dropped about 10 inches Since she didn't hit anything or no property damage there was no police involved. I have reached out to chrysler with the issue with no response. My family was in danger due to a poor design that could of been avoided and what I read she wasn't the only one.
The contact owns a 2011 Jeep Compass. The contact stated that an abnormal squeaking noise would emit from the brakes as the 4-wheel drive and tire pressure warning lights appeared on the instrument panel. The contact had taken the vehicle to an independent mechanic who discovered severe corrosion was on the entire subframe, but mostly on the front end of the vehicle. The mechanic replaced the rear passenger’s side rotor; he also informed her that the vehicle was unsafe to drive due to the corrosion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 129,000.
The contact's son owns a 2011 Jeep Compass. The contact stated while his son was exiting the parking lot and driving approximately 15-25 MPH, the vehicle inadvertently stalled and the steering wheel locked-up. The contact did not know whether there were warning lights illuminated. The contact's son was able to veer to the side of the road. The contact stated his son was able to restart the vehicle and drove to his destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure reoccurred while driving. The contact's son was able to restart the vehicle and drove to the dealer. The dealer diagnosed that the roll over bent valve in the fuel tank was not closing properly leaking fuel into the EVAP system causing the vehicle to stall and lock the steering wheel. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. A case was opened. The approximate failure mileage was 105,000.
The crossmember- engine cradle that hold the engine in place. I heard a noise and took it to my mechanic he took pictures of the crossmember showing that it is rusted through showing holes. Took it in to a jeep dealer to have it diganosed, they confirmed that it is unsafe to drive as the engine can actually fall out. I contacted chrysler and they said that there was an extension of the warranty on this part that expired a month ago. They sent me to Mopar parts to see if they would pay for the repair. After days they rejected the claim. Now this car is 10 years old however it only has 48000 miles which is less than 5000 miles a year. I bought the car bran new. So it all rusted through on a car with only the 48000 miles. At best this should have been a recall. But at least customers owning this car should have been notified about this warranty extension so they could have had it checked and reparied before some one is killed driving a car that the engine could fall out on the road. Now Mopar is refusing to cover the cost of fixing it because the warranty extension expired a month and a half ago . Even though they know there is a problem with it. I feel that I need some help in making Mopar or Chrysler pay to have this work completed. I also have had to replace the 4 wheel drive as that went bad along with replacing the rear axles as they also rusted.
The contact owns a 2011 Jeep Compass. The contact stated while driving 20 mph, the vehicle went into limp mode and would not exceed 25 mph. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the brake switch, camshaft sensor, catalytic converter, and the crankshaft sensor needing to be replaced. The vehicle was repaired however, the failure persisted. The contact took the vehicle back to the dealer a month later where it was diagnosed with the throttle body and the brake switch needing to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,317.
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING 55 MPH, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE CONTACT'S DAUGHTER CONTINUED DRIVING WITHOUT FURTHER ISSUE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE FRONT AND REAR K-FRAME WAS SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I WAS DRIVING DOWN THE ROAD ON ROUTE 73 IN CINNAMINSON NJ AT 930 PM WITH MY 15 YEAR OLD DAUGHTER. ALL OF A SUDDEN, WITHOUT WARNING - THE ENGINE SHUT OFF AND MY CAR HAD ZERO POWER. THE POWER STEERING WAS LOCKED UP AND WE ALMOST GOT REAR ENDED BY A HUGE TRUCK. IT WAS TERRIFYING. I CALLED ROAD SIDE ASSISTANCE AND HAD TO WAIT IN A DARK CAR WITH NO HEAT. THIS IS HORRIBLE
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED WHILE THE VEHICLE WAS BEING STATE INSPECTED, THE TECHNICIAN INFORMED HER THAT THAT THE SUB PANELS ON THE VEHICLE WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
MY WIFE AND I NOTICED ALOT OF HARD BANGING IN THE REAR AND FRONT OF VEHICLE , AT THE SPEED OF IDLING OUT OF OUR PARKING. CROSSING ANY RAIL SERVICE NO MATTER HOW NEW AND WE'LL BUILT THE LOUD BANGS IN THE FRONT AND REAR ARE THERE AT EVEN THE SLOWEST OF SPEEDS. I HAVE CRAWLED AROUND UNDER OUR JEEP BEST I CAN , THE FRONT MEMBER AND REAR ARE BEYOND ROTTED, I CAN ONLY GET PICTURES OF THE REAR DAMAGE BUT THE FRONT IS HORRIBLE ALSO..
WIPERS GO OFF WHEN MAKING A TURN AND/OR TURNING SIGNAL LIGHT ON. VEHICLE RANDOMLY GETS ENGINE LIGHT ON COLD DAYS (NEW ENGLAND WINTERS). THE JEEP WILL JOLT WHEN TRYING TO ACCELERATE OR STALL FOR A MOMENT BEFORE BEING ABLE TO ACCELERATE WHEN STOPPED (AT A LIGHT FOR EXAMPLE) AND SOME NIGHTS THE JEEP WILL NOT ACCELERATE EVEN WHEN PUSHING DOWN ON THE ACCELERATE AND NO "REVVING" SOUND OCCURS AS THOUGH THE CAR DOES NOT REGISTER THAT IT NEEDS TO ACCELERATE AND ACCELERATION SLOWLY INCREASES TO NO MORE THAN 25-30 MPH AND STALLS AT AN INCLINE. NO LIGHT COMES ON WHEN ACCELERATING ISSUES OCCUR. WHEN ACCELERATING ISSUES OCCUR, THEY TEN TO OCCUR INNER CITY RATHER THAN HIGHWAY.
I WAS DRIVING MY CAR AND STARTED TO PRESS ON THE GAS AND THE RPM WENT UP REALLY HIGH AND MY CAR WASN'T MOVING. I WAS GETTING ONTO A MAIN HIGHWAY. I HAD LOTS OF CARS BEEPING AT ME. IT WAS SCARY BECAUSE I THOUGHT I WAS GOING TO BE STUCK THERE FOREVER.
EXTREMELY RUSTED AND CORRODED CROSSMEMEBER AND SUBFRAME RENDERING IT DANGEROUS OF FALLING APART ON THE ROAD. THE VEHICLE MADE A RATTLING SOUND UNDER THE CAR WHILE IN MOTION FROM THE STREETS TO THE EXPRESSWAY. SEEMS TO BE CORRODING AND RUSTING FROM THE INSIDE OUT.
MY FRONT SUBFRAME /CROSSMEMBER IS RUSTED AND HAS HOLES PART OF THE FRAME SNAPED WHERE SWAY BAR IS SHOULD A PART THAT CALLED FRAME WHETHER A SUB FRAME OR NOT SHOULD LAST
I BROUGHT IN MY 2011 JEEP COMPASS FOR AN OIL CHANGE AND A SIMPLE REPAIR. MY MECHANIC CALLED WITH WHAT I BELIEVED WAS THE CALL THAT MY VEHICLE WAS READY TO BE PICKED UP. TO MY SURPRISE, HE STATED THAT THERE WAS A MAJOR ISSUE. HE STATED THAT THE FRAME WAS COMPLETELY ROTTED AND UNSAFE TO DRIVE, EVEN THE MILE BACK TO MY HOUSE. AFTER SPEAKING WITH THE DEALERSHIP I PURCHASED THE VEHICLE, THEY ADVISED ME TO DRIVE THE VEHICLE THERE (APPROX. 1/2 MILE AWAY) AND LEAVE FOR REPAIR. THEY EXPLAINED THAT THE FRAME WAS PLACED UNDER EXTENDED WARRANTY DUE TO THE ISSUE AND THAT I WOULD NEED TO PAY APPROX. $500-$1,000.00 FOR 'OTHER PARTS' AND AN ALIGNMENT WHEN REPLACING THE FRAME THAT WERE NOT PART OF THE WARRANTY. QUITE FRANKLY THIS IS UNACCEPTABLE. IT SHOULD COST ME NO OUT OF POCKET EXPENSE FOR A FAILED PART, ESPECIALLY A FRAME ON A LESS THAN 10 YEAR OLD VEHICLE. I AM INCREDIBLY THANKFUL THAT I BROUGHT IT IN PRIOR TO GIVING IT TO MY 17 YEAR OLD. VERY DANGEROUS! JEEP SHOULD COVER THE WHOLE COST! IN ADDITION, I WAS TOLD THE PART ISN'T AVAILABLE FOR AT LEAST 4-6 WEEKS!
I GOT A RECALL FOR A RUSTED SUB FRAME, FRONT AND BACK IN WHICH ONE HAS A HOLE FROM RUST. I TAKE IT TO COURTESYS IN ALTOONA, PA. THE GUY EARNIE TELLSME THERE WILL BE PARTS SURROUNDING THE SUBFRAME NOT INCLUDED WITH THE RECALL THAT MUST BE PAID FOR OUT OF POCKET. I THINK EVERYTHING TO FIX MY CAR SHOULD BE COVERED. THEY SAW A WOMAN COMING! PISSES ME OFF TO NO END.
SEVERAL TIMES AFTER FILLING UP MY 2011 JEEP COMPASS WITH GAS, I TURN THE CAR ON AND DRIVE OFF. IN MINUTES THE STEERING LOCKS UP AND CAR STALLS. CAR IS GETTING POWER, ALL COMPONENTS ARE STILL WORKING (LIGHTS, RADIO, ETC.). I TURN CAR OFF AND RESTART AND IT SPUTTERS AND FINALLY STARTS AND IS DRIVABLE. I HAVE READ SEVERAL OTHER COMPLAINTS OF THE SAME ISSUE AND IT IS DANGEROUS DUE TO THE STEERING LOCKING UP AND THE INABILITY TO CONTROL THE CAR WHEN IT STALLS.
WHILE DRIVING THE VEHICLE IS MAGICALLY STOPPED ACCELERATING GOING 55 MPH ON A TWO LANE HIGHWAY IN THE COUNTRY. THERE ARE/WERE NO ISSUES WITH THE ENGINE AS THE CAR WOULD NOT MOVE FORWARD OR REVERSE AS I PRESSED ON THE GAS PEDAL. CREDIBLE/NATIONALLY RECOGNIZED VEHICLE REPAIR SHOP STATED THE TRANSMISSION NEEDS REPLACEMENT (123,500 MILES).
2011 JEEP COMPASS 4WD. HAD SHAKING IN STEERING WHEEL AND A WHEEL WOBBLE. EVEN AT DRIVING 40MPH OR LOWER. MECHANIC SAID THE CRADLE/CROSSMEMBER WAS RUSTED OUT. AT 8 YEARS OLD, THE ENGINE CRADLE SHOULD NOT BE RUSTED OUT. HUGE SAFETY HAZARD.
I WAS JUST GIVEN AN ESTIMATE FOR A ROTTED SUBFRAME OF ABOUT 800 FOR THE PART ALONE. THIS IS A KNOWN ISSUE THAT HAS BEEN REPORTED IN SEVERAL JEEPS. I'M CONTACTING THE DEALER AS WELL. MY JEEP ALSO NEEDS TO HAVE THE REAR SUBFRAME ALSO LOOKED AT.
SEVERE RUST IN THE FRONT AND REAR FRAME CROSSMEMBER.
TRANSMISSION DIP STICK TUBE FOUND TO BE BROKEN WHEN MY VEHICLE WAS TAKEN IN FOR SERVICE
LOSS OF POWER AND STEERING LOCKED. ACCELERATED AND ENGINE WOULD REV UP, BUT CAR WOULD NOT MOVE. HAD TO STOP, TURN CAR OFF, AND RESTART. THEN IT MOVED. VERY VERY SCARY TO HAVE HAPPEN WHILE DRIVING! IN TOWN DRIVING GOING ABOUT 25 MPH.
THERE IS A POPPING NOISE IN MY STEERING COLUMN, WHEN TURNING THE WHEEL WILL LOCK UP AND THEN THERE IS A POPPING NOISE.
Data synced from NHTSA on May 4, 2026