NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
EVERY. SINGLE. TIME I TRY TO OPEN MY HOOD, THE RELEASE LOCATED UNDER THE HOOD (NOT INSIDE THE VEHICLE) WILL NOT MOVE. I HAVE HAD TO USE A BOARD TO PRY THE LEVER OVER AND HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAD TO USE A GIANT SCREWDRIVER. IT IS PRACTICALLY IMPOSSIBLE TO OPEN THE HOOD BY MYSELF. JUST NOW I TRIED PUSHING THE LEVER WITH A BOARD AS I HAVE DONE BEFORE, BUT THE LATCH WILL NOT BUDGE EVEN THEN--IF ANYTHING IT ONLY MOVES FURTHER ONTO THE "RING" INSTEAD OF OFF FROM IT. IN CASE OF AN EMERGENCY, IE. A BEGINNING FIRE OR POSSIBLE FIRE IN THE ENGINE, I WOULD NOT EVEN BE ABLE TO GET A FIRE EXTINGUISHER IN THERE, I WOULD JUST HAVE TO STAND BACK AND WATCH MY CAR GO UP IN FLAMES. I HAVE NEARLY BROKEN MY HAND TRYING TO GET THE THING OPEN AND I CANNOT EVEN CHANGE THE OIL NOW.
CAR LOSES POWER AT TIMES ON THE INTERSTATE AND PULLING INTO TRAFFIC. FEELS LIKE IT'S SHUDDERING/MISSING GEAR WHEN ACCELERATING. ETC INDICATOR LIGHT COMES ON WHEN IT GETS VERY BAD.
WHILE DRIVING CAR LOOSING POWER IT HAS BEEN DOING THIS FOR A WHILE. THE ENGINE LIGHT AND A LIGHT LOOKS LIKE A Z SIDEWAYS. *TR
CAR THROWING CATALYTIC CONVERTER CODE. WAS IN SHOP 3 TIMES THIS YEAR WITH ENGINE ISSUES. STALLING OUT ON ME IN THE MIDDLE OF NOWHERE. MISFIRING ON MULTIPLE CYLINDERS. DRIVING UP HILLS OVERHEATS LOSSES POWER ONLY GOES 40 MPR UP HILLS. CUTS OUT RANDOMLY.
A COUPLE MONTHS AGO THE VEHICLE WOULD JUST STOP WHILE DRIVING NO MATTER WHERE I WAS. WHICH IS VERY DANGEROUS, THEN I WOULD STOP AND IT WOULD START BACK UP. I TOOK IT IN AND THEY FIXED THAT ISSUE. THIS MORNING I WENT OUTSIDE TO START THE CAR AND THE VEHICLE WON'T START AT ALL. IT SOUNDS LIKE IT WANTS TO START, BUT WON'T.
WHILE RIDING THIS EVENING MY ENGINE SUDDENLY STALLED WHILE DRIVING ON A 3 LANE ROAD. THIS IS THE 3RD TIME THIS HAS HAPPENED. AFTER STOPPING THE CAR STARTED AFTER ABOUT 10 MINUTES. I TOOK IT TO A AUTO SHOP BECAUSE THE CHECK ENGINE LIGHT CAME ON THIS TIME. THE CODE SAID IT WAS THE CAMSHAFT SENSOR. WHEN I MADE IT HOME I ENTERED MY VIN ON VEHICLE HISTORY.COM AND IT STARTED RECALL CAMPAIGN 16V907000 FOR MY CAR HOWEVER ON THE NHTSA WEBSITE IT SAYS THERE IS NOT. IM GOING TO CONTACT A JEEP DEALER IN THE MORNING TO SEE IF IT CAN BE FIXED.
THE ENGINE STALLS WHILE DRIVING. I'VE READ THIS ISSUE IS PRESENT IN OTHER DODGE AND JEEP COMPASS MODELS OF THIS YEAR, HOWEVER, THE RECALL THAT EXISTS FOR THOSE VEHICLES DOESN'T APPEAR TO EXIST FOR MY VEHICLE. THIS IS INCREDIBLY UNSAFE AS THE ENGINE IMMEDIATELY STALLS AS I'M DRIVING THE VEHICLE DOWN THE ROAD AND I'M AFRAID OF CRASHING.
Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I’ve bought it. I’ve spent the past few years trying to look up recalls and communicate with the dealership with zero luck at all. I’ve been told time and time again that it has already been repaired and the 2 years warranty is has expired since. (expired before I even bought the car) Yet the car clearly has has not been properly fixed for the same issues to keep happening. Because lack of help to resolve this issue I have paid out of pocket to have these issues repaired. However again the same issues keep happening leaving me and my family in very dangerous positions time and time again at the mercy of other drivers paying attention. What am I to do? I Cannot afford to keep replacing something that isn’t fixing the problem and leaving us in dangerous positions. Check engine light comes on after the car stalls but goes away after a little bit of driving.
2016 JEEP COMPASS WITH 51K MILES. I TOOK IT IN FOR A TIRE ROTATION AND MY DRIVERS SIDE TIE ROD WAS WARN SO MUCH THAT THEY WOULD NOT ALLOW ME TO DRIVE IT OUT OF THE SHOP. MY 90K MILE TIRES NEEDED REPLACED AT 30K MILES.
“The vehicle stalls while driving and restarts after cooling down. This matches a crankshaft position sensor failure. This has accrued while driving on the highway. Sounds like the Safety recall S89.
ALTERNATOR FAILED PREMATURELY AT ONLY 20,358 MILES.
WHILE DRIVING NO SENSORS CAME ON AND ALL OF A SUDDEN WHILE DRIVING DOWN THE ROAD THE CAR RPM GAGE DROPPED TO ZERO AND THE CAR WOULDN'T RUN ANYMORE. STUCK IN THE MIDDLE OF THE ROAD I COULD NOT GET THE CAR TO CRANK IN ORDER TO MOVE IT. LIGHTS, RADIO, HEAT ALL STILL FUNCTIONED?
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND THE ELECTRONIC THROTTLE CONTROLLER WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
CAR BEGINS TO SHAKE FOR NO APPARENT REASON WHILE ON STOP (STEPPING ON BRAKES). THE MORE TIME PASSED, THE MORE FREQUENT THE SHAKING BEGAN. STARTED HAPPENING IN 12/2019.
I BOUGHT A 2016 JEEP COMPASS BRAND NEW FROM THE DEALERSHIP. AFTER ONLY THREE YEARS (72,500 MILES), THE TRANSMISSION COMPLETELY FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY. THE JEEP, WHICH IS A MANUAL 5 SPEED TRANSMISSION, WOULD NOT SHIFT INTO ANY GEARS. IT MADE HORRENDOUS GRINDING NOISES AS THE VEHICLE FAILED AND FAILED TO SHIFT INTO GEAR. PRIOR TO IT COMPLETELY DYING, IT WAS STALLING OUT ON ME AND SLIPPING OUT OF SECOND GEAR WHILE DRIVING IT. THIS IS A SAFETY CONCERN, NOT TO MENTION HOW DISAPPOINTING THAT A CAR WHICH IS ONLY THREE YEARS OLD WOULD HAVE A TRANSMISSION THAT COMPLETELY FAILED ON IT. THE JEEP WAS WELL-MAINTAINED AND GARAGE KEPT. IT WAS NEVER DRIVEN ANYWHERE EXCEPT MAIN ROADS AND HIGHWAYS.
DRIVERS SEAT BELT RANDOMLY UNLOCKS WHEN TRAVELING AT ANY SPEED AND ON VARIOUS ROAD SURFACES. I TRAVEL LESS THAN 2 MILES TO WORK AND TOTAL ON AVERAGE ABOUT 20 MILES/WEEK. IT HAS EVEN HAPPENED ON THE HIGHWAY WHILE GOING 65MPH (WAS NOT ADJUSTING MY POSITION OR MOVING IN ANYWAY). I PURCHASED MY 2016 COMPASS 4 MONTHS AGO, AND THIS HAS HAPPENED OVER 2 DOZEN TIMES. IT IS ALSO HAPPENING MORE FREQUENTLY. I KNOW THE SEAT BELT IS CLICKED IN PROPERLY BECAUSE THE ALARM & DASHBOARD LIGHT TURN OFF. I HOPE IT IS INVESTIGATED ASAP BEFORE IS CAUSES SERIOUS INJURY OR FATALITY. *DT CONSUMER STATED I DON'T HAVE ANY SERVICE RECORDS BECAUSE I HAVEN'T HAD IT SERVICED YET. I PURCHASED IT MID JUNE FROM BERLIN CITY IN PORTLAND WHO PERFORMED A 120 POINT INSPECTION AND SEAT BELTS WERE FOUND TO BE FINE. I WAS TRYING TO FIND OUT IF IT WAS A TREND AND IT WAS SOMETHING THAT JEEP WILL OWN AND TAKE CARE OF FIXING. *JB
ETC, AIR BAG, TRACKING INDICATOR LIGHTS COME ON RANDOMLY. HAVE HAD TO GO TO JIFFY LUBE TWICE TO HAVE SENSORS RESET WITH ONE REMAINING. EVENTUALLY INDICATORS COME BACK ON AGAIN. THEY COME ON WHILE DRIVING. HARD TO GET JEEP TO MOVE, "JERKY" UNTIL I REACH 20 MPH. HAVE TO PULL OVER TO TURN CAR OFF THEN TURN BACK ON, CONTINUE FOR A MILE AND THEN REPEAT.
LIMP-HOME MODE OCCURRED THREE OCCASIONS WHILE DRIVING AT APPROXIMATELY 30-40MPH ON CITY STREET. DIAGNOSED AS FAULTY THROTTLE BODY
ON SEPTEMBER 24, 2019 WHILE DRIVING DOWN A RESIDENTIAL STREET APPROXIMATELY 15 MPH, THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT PROVOCATION. FORTUNATELY, NO PASSENGER WAS SITTING IN THE PASSENGER SEAT AT THE TIME OF DEPLOYMENT. IT MADE A REALLY LOUD NOISE WHEN IT DEPLOYED STARTLING DRIVER, CAUSING DRIVER TO SWERVE AND ALMOST CAUSED AN ACCIDENT. IT APPEARS A PIECE OF PLASTIC BROKE OFF INSIDE THE HEADREST CAUSING THE HEADREST TO DEPLOY.
2TO3 SECOND DELAY UPON ACCELERATION WHILE DRIVING OR STANDING! CAUSING GREAT CONCERNS ON SAFETY OPERATION OF MOTOR VEHICLE. WHILE UNDER WARRANTY, PHILLIPS JEEP,3440 S.PINE AVENUE,OCALA,FL. 34471 (352)732-7577 ; INSPECTED AND PERFORMED A PCM UPDATE ON 23SEPT19. NO CHARGE TO CUSTOMER. HOWEVER,A DELAYED ACCELERATION CAN CAUSE SERIOUS PROBLEMS IN TRAFFIC WHEN ENTERING INTERSECTION OR INTERSTATE HWY. THIS OCCURRED WHILE STANDING/STOPPED AND OR IN MOTION. VEHICLE IN QUESTION IS A 2016 JEEP COMPASS,FWD;2.0 LITER.
MY CAR SHUTS OFF WHILE DRIVING VERY DANGEROUS TO CAUSE AN ACCIDENT ALMOST WAS IN 5 PLEASE PUT A RECALL ON IT
MY THROTTLE BODY SENSOR IS COMING ON AND CAUSING MY ENGINE TO BUCK AND STALL WHILE DRIVING (HAPPENS AT ANYTIME). I UNDERSTAND THERE IS A RECALL ON SOME 2016 MODELS BUT SHOULD BE ACROSS THE BOARD FOR 2016. I AM LITERALLY PAYING OUT OF POCKET FOR A KNOWN ISSUE FOR THAT YEAR.
THE ELECTRONIC THROTTLE CONTROL IS DEFUNCT AND THE CAR HAS LOW MILEAGE. I STALL OUT WHILE DRIVING!
RANDOMLY THE CHIME WILL COME UP ALONG WITH THE SEAT BELT SIGN WHEN A PASSENGER IS IN THE FRONT SEAT WITH THE SEAT BELT ON. HAVE NOT HAD THE SEAT BELT COME OUT YET BUT WOULD NOT LIKE TO HAVE THAT HAPPEN.
STALLED AND END BOARD .. *TR
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS INFORMED THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER THE RECALL, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE HARD, SUDDEN JERKS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 W MAIN ST, BRANFORD, CT 06405, (203) 488-6351), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64914088. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000.
WHILE GETTING ONTO A HIGHWAY, MY RPMS DROPPED AND I TEMPORARILY LOST POWER STEERING AND STARTED SLOWING DOWN, THEN IT "CAUGHT" AND I WAS ABLE TO DRIVE IT STRAIGHT TO A CAR PLACE TO GET THE FREE DIAGNOSTICS. EVERYTHING CAME BACK NORMAL SO I LEFT. LATER IN THE DAY AS I WAS PULLING OUT OF MY NEIGHBORHOOD IT STALLED AGAIN AND COMPLETELY SHUT OFF THIS TIME. WHEN TRYING TO TURN IT ON AGAIN IT EITHER WOULD BUT THEN WOULD IMMEDIATELY STALL AGAIN OR IT WOULD JUST NEVER START. WHILE TRYING TO TURN IT ON, ALL THE DASH LIGHTS LIGHT UP INCLUDING CHECK ENGINE, WHICH HAS NOT BEEN ON UNTIL THE CAR STALLED THE SECOND TIME.
ABOUT 3 WEEKS AGO MY CAR STARTED STALLING OUT ON ME OUT OF NOWHERE, I TOOK IT TO A MECHANIC SO THEY COULD TRY TO DIAGNOSE THE PROBLEM, THEY THOUGHT IT WAS THE BATTERY SO I BOUGHT A NEW ONE( $183). 2 DAYS LATER THE CAR STARTED STALLING OUT ON ME AGAIN WHILE DRIVING ON THE FREEWAY A COP HAD TO PUSH MY CAR OUT OF THE WAY BECAUSE I WAS BLOCKING TRAFFIC AND IN AN UNSAFE LOCATION, I HAD TO GET IT TOWED ($80) & TOOK IT TO A DIFFERENT MECHANIC TO DIAGNOSE THE PROBLEM ($198) THEY SAID MY CAR HAD A SAFETY RECALL DUE TO THE CRANKSHAFT/CAMSHAFT SENSOR THEY RECOMMENDED THAT I SHOULD TAKE IT TO THE DEALERSHIP BECAUSE THAT IS THE MANUFACTURERS FAULT AND CHRYSLER WILL FIX IT FOR FREE. WHEN I WENT TO THE DEALERSHIP THEY SAID MY CAR DOES NOT QUALIFY AND THAT I WOULD HAVE TO REDIAGNOSE MY CAR FOR $200 AND PAY $540 FOR THEM TO FIX THIS ISSUE WHICH I AM NOT AT FAULT FOR. I ASKED IF I WOULD BE ABLE TO GET A RENTAL THROUGH THEM THEY SAID I WOULD HAVE TO PAY OUT OF POCKET FOR IT. I STARTED A CASE WITH CHRYSLER ON 07/29 AND AM STILL WAITING ON THE SPECIALIST TO REVIEW THIS. I AM FRUSTRATED. EVERY DAY THAT GOES BY IS ANOTHER DAY THAT I HAVE TO FIGURE OUT HOW TO GET TO WORK WHETHER IT BE ASKING FOR A RIDE OR PAYING FOR A RENTAL OUT OF POCKET. I WOULD UNDERSTAND IF I GOT IN A WRECK AND THE SENSOR MESSED UP I WOULD PAY FOR IT MYSELF NO QUESTIONS ASKED. ALL I'M ASKING IS FOR CHRYSLER TO HONOR THE SAFETY RECALL AND FIX THIS ISSUE. IF YOU WERE IN THE SAME POSITION I'M SURE YOU WOULD BE STRESSED OUT AS WELL. THE CAR IS NOT SAFE AND HAS LEFT ME STRANDED WHILE I WAS DRIVING, NOW 4 TIMES. MY CAR IS 2016 THERE IS NO REASON THIS SHOULD BE HAPPENING!!!! ALSO, I HAVE KEPT ALL RECEIPT AND WOULD LIKE TO BE REIMBURSED FOR THE HEADACHE & UNNECESSARY CHARGES THAT THIS HAS CAUSED ME.
VEHICLE IS SHIFTING ERRATICALLY, IT IS A INTERMITTENT PROBLEM. WHEN FIRST BOUGHT VEHICLE DEALER TOLD ME THAT IS JUST THE WAY THAT TRANSMISSION IS. IT IS HAPPENING MORE FREQUENTLY NOW
FROM ON RAMP TO I290W. GOING 30 MPH AND ACCELERATED TO GET ON HIGHWAY AND CAR ENGINE WAS REVVING AND VEHICLE WOULD NOT GO FASTER WITH STEPPING ON GAS PEDAL. I WAS ON THE HIGHWAY AND UNABLE TO GO WITH THE FLOW OF TRAFFIC. DASH LIGHTS LIT UP AND I HAD TO GO AS BEST I COULD TO EMERGENCY LANE. I NEAR CAUSED AN ACCIDENT WITH THE ONCOMING TRAFFIC ON THE HIGHWAY
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND THERE WAS A LOSS OF POWER. IN ADDITION, THE ABSTRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES (7171 W CANAL DR, KENNEWICK, WA 99336, 509-591-0629) TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 53,100.
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO HARR CHRYSLER JEEP DODGE (LOCATED AT 110 GOLD STAR BLVD, WORCESTER, MA 01606, (888) 596-0203) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,626. *TR*JB
TAKATA RECALL. SUNROOF LEAKING WHEN IT RAINS. THIS IS AN ISSUE THAT MAKES IT UNSAFE WHILE YOUR DRIVING.
WHILE DRIVING APPROXIMATELY 15 (FIFTEEN) MILES ON A CITY STREET, I NOTICED MY CAR HAD CONSUMED 1/3 OF A FULL FUEL TANK. ENGINE WILL BEGIN TO STALL OUT IF SPEED IS 25MPH OR UNDER CAUSING AN ABRUPT AND NOTICEABLE DECREASE IN SPEED RESULTING IN PEOPLE HAVING TO SWERVE TO AVOID HITTING ME. CHANGE OIL LIGHT CONSTANTLY FLASHES ACROSS THE ODOMETER AND WILL NOT RESET NO MATTER WHAT I DO.
MY VEHICLE WAS BEING DRIVEN DOWN A HIGHWAY AND WAS PULLED OVER IN THE EARLY MORNING BY A STATE TROOPER. THE OFFICER CAME UP TO THE VEHICLE AND STATED THAT THERE WAS NO TAIL LIGHTS. WE WERE GIVING A WARNING AND WAS TOLD TO GET IT FIXED AND WE WERE ON OUR WAY AGAIN. SINCE THEN STILL HAVEN'T COME UP WITH A SOLUTION TO FIX IT. ALL OTHER LIGHTS LIKE HEAD LIGHTS, REVERSE LIGHTS, TURN SIGNALS, BRAKES LIGHTS AND BRIGHT LIGHTS ALL WORK JUST NOT THE TAIL LIGHTS. I BELIEVE THAT IT IS SOMETHING WITH THE TIPM BECAUSE I RAN A DIAGNOSTIC ON IT AND WAS GIVEN A CODE WHICH ALSO STATED THE TIPM READING IS LOW. IT HAS NOT BEEN REPAIRED YET DUE TO HOW MUCH IT COASTS TO GET IT REPAIRED.
JEEP WILL NOT START WITH KEY. THEN I HAD TO PRESS ON GAS TO GET CAR TO START, NOW IT DOESN'T START AT ALL WITH KEY. I HAVE TO USE MY AUTOMATIC STARTER TO GET MY CAR TO START THEN PUT MY KEY IN. THIS SHOULD BE RECALLED. THIS IS NOT SAFE, AND OBVIOUSLY A JEEP PROBLEM. I HAVE RESEARCHED THIS, AND SO MANY JEEP OWNERS HAVE THIS PROBLEM.
I HAVE DRIVEN THIS VEHICLE FOR 3 YEARS WITH NO ISSUES UNTIL RECENTLY. I TAKE CARE OF IT AND MAINTENANCE IT REGULARLY. AROUND APRIL 29TH I FELT SOME STEERING ISSUES AND BROUGHT IT IN TO FIRESTONE WHO TOLD ME IT NEEDED TO BE TAKEN TO THE DEALERSHIP. AT THE DEALERSHIP, THEY REPLACED AN ABS SENSOR AND A FEW TIRE SENSORS. SINCE THEN ON MULTIPLE OCCASIONS THE VEHICLE HAS RANDOMLY AND INTERMITTENTLY STALLED WHILE DRIVING. I CAN BE DRIVING AT ANY SPEED AND THE VEHICLE WILL RANDOMLY LOSE ACCELERATION, POWER STEERING, AND BRAKES. IT HAS HAPPENED AFTER A TURN, WHILE JUST GOING STRAIGHT AT 45 MPH, WHILE IN STOP-AND-GO TRAFFIC, AND WHEN TRYING TO ACCELERATE AFTER SITTING AT A RED LIGHT. THERE IS NO RHYME OR REASON. THE IGNITION HAS TO BE TURNED OFF AND TURNED BACK ON TO RESTART THE VEHICLE. I HAVE NEARLY CAUSED A COLLISION TWICE. I BROUGHT IT TO THE DEALERSHIP ON JUNE 22ND AND THEY HAD MY CAR UNTIL JUNE 25TH. THEY REPLACED THE CRANKSHAFT POSITION CARRIAGE, AND SOME FRAYED WIRING. THE ISSUE HAPPENED 3 MORE TIMES AFTER THOSE REPAIRS. I HAD IT TOWED TO THE DEALERSHIP ON JUNE 27TH AND IT IS STILL IN THE SHOP (TODAY IS JULY 2ND). THEY ARE TELLING ME THEY CANNOT RECREATE THE PROBLEM AND WANT ME TO TAKE THE VEHICLE BACK WITHOUT DOING ANY REPAIRS. I AM NOW WORKING WITH THE GM AND CFO OF THE DEALERSHIP TO TRY AND RESOLVE THIS AND I HAVE FILED A COMPLAINT WITH CHRYSLER (CASE #59096741). I DO NOT FEEL SAFE DRIVING THE VEHICLE AND I REFUSE TO PUT MY CHILDREN IN IT. ALL SERVICE RECORDS THAT I HAVE ARE INSIDE THE VEHICLE AT THE DEALERSHIP.
VEHICLE WILL WITHOUT WARNING STALL IN THE MIDDLE OF DRIVING, IN CITY TRAFFIC, ON COUNTRY ROADS, STARTING UP A HILL AS WELL AS DRIVING ON FLAT STRAIGHT ROAD. I'VE BEEN DRIVING 55MPH, 45 MPH 25 MPH AND IT WILL STALL, THE TRACTION CONTROL LIGHT WILL COME ON. SOMETIMES THE CAR WILL NOT RESTART FOR 10+ MINUTES AFTER STALLING. EACH TIME I WAS DRIVING IN TRAFFIC, AND HAD CHILDREN IN THE VEHICLE WITH PEOPLE BEHIND ME. ENGINE JUST CUTS ALL POWER, POWER STEERING IS LOST. ALSO HAVE NOTICED A HUGE DROP IN FUEL EFFICIENCY, USED ABOUT 1/4 OF A TANK IN 30 MILES, ACCELERATION AND VEHICLE NOT SHIFTING NORMALLY. THIS IS THE 6TH TIME IN TWO WEEKS IT HAS STALLED, AND 2ND TIME TO TAKE IT INTO THE DEALERSHIP WITH THIS ISSUE. I'VE ONLY HAD ABOUT 6 MONTHS, IT WAS CPO AND HAVE DRIVEN IT ABOUT 10,000 MILES
ENGINE STALLS OUT WHILE DRIVING DOWN THE ROAD, CAN LEAD TO CRASH OR ACCIDENT, VEHICLE WILL NOT RESTART FOR MULTIPLE HOURS AFTER INCIDENT. MANUFACTURES CRANKSHAFT SENSOR IS FAULTY. VEHICLE WAS IN MOTION ON CITY STREET.
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE OPERATING THE VEHICLE AND TURNING LEFT, THE VEHICLE STALLED AND THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. AFTER INVESTIGATING FAILURE ON THE INTERNET, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.
CAM SHAFT SENSOR
SHIFTER WHEN PUT IN PARK SOMETIMES ROLLS
THE PASSENGER SEAT BELT MECHANISM DOES NOT LOCK. IT APPEARS TO BE LOCKED IN BUT WHEN YOU PULL ON IT, IT DOES NOT STAY IN THE LOCKED POSITION. IN THE EVENT OF AN ACCIDENT THE PASSENGER WILL NOT BE PROTECTED. MY SONS FRIEND WAS IN THE PASSENGER SEAT OF THE VEHICLE AND IT CAME UNBUCKLED WHEN THEY CAME TO A STOP AT A LIGHT. I DO NOT SEE ANY RECALLS AT THIS TIME AND HAVE FOUND COMPLAINTS TO CHRYSLER ABOUT THE PROBLEM WITH NO RESOLUTION.*DT
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND MAKING A TURN, THE VEHICLE LUNGED FORWARD AND STALLED. IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CAMSHAFT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS EXHIBITING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THE VEHICLE WAS TOWED TWICE TO AN INDEPENDENT MECHANIC WHERE THE CAMSHAFT CRANK SENSOR WAS REPLACED. THE VEHICLE WAS ALSO TOWED TO (I.G. BURTON CHRYSLER DODGE JEEP RAM FIAT 605 BAY RD, MILFORD, DE 19963(800) 796-9702) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT CRANK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 61,935.
WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS NOW, MY JEEP SUDDENLY LOSES POWER AND DECELERATES. THE ENGINE LIGHT, ELECTRONIC THROTTLE CONTROL LIGHT AND STABILITY CONTROL LIGHT COME ON, THE JEEP RUNS VERY ROUGH AND WILL NOT ACCELERATE. AFTER PULLING OVER AND TURNING THE CAR OFF AND BACK ON THE ENGINE LIGHT STAYS ON AND THE OTHER LIGHTS GO OFF BUT AFTER DRIVING A BIT THE PROBLEM OCCURS AGAIN. AFTER RESEARCHING ONLINE THERE ARE MANY REPORTS OF THIS HAPPENING TO OTHER JEEP COMPASSES. PLEASE NOTE THIS HAS HAPPENED ON THE HIGHWAY IT HAS BEEN A PARTICULARLY SCARY SITUATION DUE TO THE FACT THAT THE JEEP RAPIDLY DECELERATES AND THE TRAFFIC BEHIND ME HAS HAD DIFFICULTY SLOWING AS QUICKLY.
RIDE DOWN THE HIGHWAY GOING 70 AND ALL OF A SUDDEN THE SPEEDOMETER BEGINS TO DECREASE. I HAD ALL POWER, BUT NO ACCELERATION. I PULLED OF THE ROAD AND SHUT OFF THE ENGINE. TURNED IT BACK ON AND IT RANNED FINE. NOT MORE THAN 5 MINUTES ITS WAS BACK NO ACCELERATION. SO THANK GOD I WAS ABLE TO USE THE FORCE FROM THE HILL TO CRUISE ON HOME ON THE BACK ROADS. THE CAR IS ONLY 3 YEARS OLD AT 79,000 MILES. SO NO WARRANTY!!! IT HAS TO BE TOWED TO THE DEALERSHIP! NEW VEHICLE SHOULD NOT BE HAVING PROBLEMS LIKE THIS!!!!
AT 60,000 MILES A WHOMP, WHOMP NOICE STARTED FROM THE REAR OF THE JEEP WHILE DRIVING. MOST NOTICEABLE AT 45 TO 55 MPH ON HIGHWAY. DEALERSHIP DIAGNOSED IT AS A REAR HUB BEARING. TOTAL COST FOR REPAIR WAS $613.00 BEFORE TAX.
I TOOK MY CAR TO GET FIXED AND THE JEEP COMPASS WAS HAVING ISSUES WITH THE CRANKSHAFT MY CRANKSHAFT HAVE TO BE COMPLETELY REPLACED AND I JUST FOUND OUT THAT THERE WAS A RECALL ON THE 2016 JEEP COMPASSES. MY CAR WON'T TURN OFF AT HIGH SPEED AND THAT LITTLE SPEED IN THE MIDDLE OF NOWHERE AT A LIGHT DRIVING THIS WAS EXTREMELY DANGEROUS
Data synced from NHTSA on May 4, 2026