2018 Jeep Compass Complaint Log

High Coolant Temperature Message appears on the dash and engine shuts off regardless of speed. Happens very often

The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off , once it starts acting up it continuously turns itself back on.

The car stalls while driving or or stop. It restarts after a few tries

I have been having electrical issues with my vehicle for a while. I took it to get it checked at multiple places. I have been told about certain electrical issues the Jeep Compass has. i been told my starter, batteries, and/or alternator was or were the problems. i have replaced both of my batteries. One in which I replaced two times. I have also replaced my alternator and purchased a starter just in case that was the issue turns out the alternator wasn’t the issues. Now my vehicle isn’t cranking. I’m not sure if any of the safety recalls were fixed.

Car turned off suddenly after idling at red light. "High coolant temp" warning light and others flashed briefly in dashboard. We could not move or start the engine at all. After about 2 minutes the car was able to be turned off and on and was driving normally without any dash warning lights, and we could not figure out the reason for this. It has happened before while idling.

While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.

Vehicle has intermittently turned itself off while driving, locks the brake, and will not restart for a few minutes. Causing a serious safety concern as its happened while driving down the interstate. I have taken it to two different repair shops that can not find a cause. Currently the Jeep will not turn all the way on saying electronic brake engaged, but will also not turn off saying the car is not in park.

UNKNOWN

Engine suddenly overheated while driving. My safety, and the safety of my family, was put at risk as I barely had time to pull over off the interstate before the vehicle completely shut off. My vehicle shut off in the middle of the exit lane, putting us at an increased risk of an accident. The vehicle only had 55k miles and no previous issues with the engine, nor were there lights on until right at the incident. The entire engine needs to be replaced per dealership inspection. Upon doing further research over the months, I’ve discovered other recalls that could pertain to this issue my vehicle had. The vehicle has been unable to be repaired due to no warranty and overprices cost of the repair.

Coolant light comes on without car actually overheating and car stalls for 2-3 seconds and then comes back on. While driving at higher speeds there is a partial stall and then cuts back on. When going from stoped with brakes and then pushing on gas, car fully stalls including unable to press on brakes and wheel is stiff. Problem continuously but randomly occurs and has been looked at by 2 different dealerships, oil consumption test is normal, and oil is topped off every 2,000 miles. Significant accident and safety concerns regarding car stalling while driving.

Sometimes when the electronic stop start function turn the engine off at a stop light, the vehicle stalls and is difficult to restart. Additionally, the parking brake sometimes goes on during these episodes. This has happened five or six times.

While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.

The touch screen stereo that also houses the back up camera is going out at only 40,000 miles. This controls many functions and randomly stops working and works again. It first started one month ago but is not fully out. It will have lines through the screen then they go away on their own.

People involved: Car purchased from CarMax- Michael Sanders is my current contact CNA- Warranty company Auto Clinic- first auto repair shop brought to. Previous owner issues- [XXX] Auxillary battery replaced-22,821 [XXX] Towed in to dealership- 2/3 qts low on oil 23, 230 [XXX] oil consumption test- 26,797 [XXX]- Restart oil test- 29,546 [XXX]- passed oil test- NOt sure how because was driven less than 40 miles- 29,583 Carmax oil change prior to purchase- [XXX] at 35,920 miles. Purchased car with 35,927 miles Drove 3,455 miles before first engine light. Current odometer reading is approximately 40,000 [XXX] Car purchased [XXX]- Called into work. Car would not go over 40 miles per hour. Service engine light and oil light on. [XXX]- Towed to Auto Clinic [XXX] Rental car from Enterprise [XXX] Rental returned and loaner issued [XXX] -Auto Clinic- [XXX] AClinic calls and says possible ring failure. CNA needs oil consumption test to determine how much oil is being burnt. AClinic recommends a tear down to determine the extent of the damage. [XXX]- Engine died on the way to work. Took day off and towed to CarMax. [XXX] Notified car is ready. Low on oil. Oil change and oil consumption test [XXX]- Picked up car after returning from out of town. Did not feel confident driving. [XXX] Service engine light is on again. Drove to CarMax/ recommendation by Chris Prayer. U110A was the diagnostic reading. Was given a loaner from CarMax. Main battery was low, draining from auxiliary battery. [XXX] car is ready to be picked up. [XXX] Reporting of door panel issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CAR ENGINE SHUT OFF AT HIGHWAY SPEED CAR LOST ALL POWER NO ACCELERATION / BRAKING / STEERING THIS WAS THE FIRST TIME IT HAPPENED. NO NO. AS IT WAS HAPPENING

2 000 miles after each oil change, a quart of oil must be added

The component that is failing is the interior screen. It is glitching alot to the point I can't change the station or use the screen for assistance when backing in to parking spots. My safety was at risk when I was backing up then all of a sudden it started glitching. I brought it to the dealerships attention but I haven't been to my scheduled appointment yet to get the matter fixed. No, the vehicle has not been inspected by the manufacturer, police, insurance or other representatives. There were no warning lamps, messages or other symptoms that led up to the glitching issue with the screen. The glitching been happening for about a month now.

1. Rear passenger door not locking 2. While driving (5mph) car engine turned off

My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.

Engine light comes on with a warning saying "Stop soon, Vehicle may shut off". A few times that light does not come on but the vehicle applied brakes while driving (5mph) on the road. Felt as if it put the parking brake on by itself. Engine light is still on now constantly saying to pull over. Dealer checked it out and re-grounded some wires but issue is still happening.

Driving 65 MPH on highway - car shut off, high coolant temperature alert on , coolant temperature gauge pegged to top - lasted one second at most. Car seemed to restart itself, alert went away, temperature gauge dropped to normal - car seemed fine. Had I stalled I would have been rear ended for SURE! This happened once before but I was stopped at a light - same scenario.

The torque converter is bad and when driving on the highway it stopped my car and caused it to stop luckily I was able to get off the freeway before wreck could happen

Over the past two days the engine on my 2018 Jeep Compass Trailhawk simply stopped and cut off as I was turning into intersections. Thankfully I was able to coast to the shoulder and put the Jeep into park to restart engine. This is such a dangerous issue, and I cannot even imagine it happening on a highway or merging lane going 65 mph. Scheduled an appointment for vehicle, and I noted that other Jeep Compass vehicles from 2018 had a recall due to cracked fuel pump issue, though it seems my particular VIN is not "part" of that recall. Maybe it needs to be. This is a very dangerous issue.

Power train: Axel Assembly: Ankle Shaft

1-)I was driving 30 mph and the car stoped 2-) The motor oil consuming very fast 2000 m 3-) The backup cámara is not working

My 2018 Jeep Compass started out having minor issues that I just blew off at first. First thing I noticed after purchasing it new was the cruise control wouldn't allow me to set speed. It only happened randomly, now its every other time the jeep starts up. Then my back up camera started going black. It worked more times than not. Well, time goes by and now the whole touch screen is black, or white lines, upside down, and sometimes just rolls then completely black. Another day, my oil change light came on, (2000 miles before it was due) and the parking brake engaged itself and cut off. It wouldn't start back up for about 3 mins. I checked the oil level and it was way below the oil pressure gauge. So i added oil and it seemed to fix the issue. Which brings us up to date until today, my car was sitting still in a parking lot for about 15 mins. All of a sudden the dash clutter turns red with the message Transmission needs service. I cut the jeep off and turned it back on and when reversing, it jumped and knocked really hard and when put in drive wouldn't accelerate above 30 mph. I pulled into auto zone and had them read the check engine light and the code said P1DD2-TORQUE request singal from TCM Denied. Most likely solution: REPROGRAM ELECTRONIC SHIFT MODULE (ESM) POWERTRAIN SYSTEM.

The auto start stop stopped working. My car overheated in May 2022 which I paid 900 dollars for repair. Also screen went out on Dec 2021. My car is in the shop now because it stopped on the freeway and the hot start/stop stops the car from moving.

I have been experiencing the same issues with the high temperature warning as mentioned for the 2019-2021 Jeep Compass. If this occurs at higher speeds, I am able to release the accelerator, and coast for 2-3 seconds, which allows the temp to show back to normal, and continue normal driving conditions. If this occurs as I begin accelerating from a stop, the car will stall, requiring me to put the car in park, turn it off, turn it back on, then continue driving.

On 2/6 I was driving down the road and my coolant tempature went from the middle all the way to high. My car turned off and locked up and then turned back on. This happened again on 2-9 and 2-13. The dealership said the electric, wires, coolant sensor, and coolant system were fine. There were no air bubbles, leaks or gas seeping into the coolant system.

For the second time this week , the emergency brakes have engaged while my vehicle was in motion . Both times in the middle of a busy intersection . The car gives me about 5 seconds to try to get to somewhere safe before it totally cuts off. Luckily both times i was able to put hazards on , get a clear path to the side of the road and fidget with it until it started up again . Terrifying to think that i could lose my life or cause someone else to get seriously injured because my vehicle just STOPS in the middle of driving . With NO WARNING , and literally only seconds to react.

Jeep compass immediately coolant overheat alert with no warning shutting off engine in the middle of driving. have to shut car off to restart right away and coolant level is fine. Has done this 3 times while driving once on highway. It has been a constant problem and is going to cause an accident as all power controls go off see link of other people with same problem https://www.myjeepcompass.com/threads/error-message-%E2%80%9Chigh-coolant-temperature%E2%80%9D.44398/

The contact owns a 2018 Jeep Compass. The contact stated that she was unable to turn off the vehicle after shifting to park. The contact stated that the “Shift to Park” warning light was illuminated. The contact called a tow truck company, and the driver disconnected both batteries to turn the vehicle off. The contact towed the vehicle to the local dealer, where the vehicle was diagnosed with needing both batteries to be replaced. The vehicle was repaired but experienced the failure a second time. The video of the second occurrence show no "low battery" warning so is the low battery alert malfunctioning, Bob Baker Chrysler Jeep Dodge Ram Fiat (5555 Car Country Dr, Carlsbad, CA 92008: (760) 268-9032) where the vehicle was diagnosed, and it was determined that the trunk latch electrical system was draining the batteries. The manufacture had been contacted but provided no assistance. The failure mileage was about 44,000.

Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect

Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.

Faulty sway bar link(s), front of vehicle

Vehicles stalls, engine shuts off while driving in the middle of the road. Very scary and disconcerting. Has happened once every day in the last 3 days. Just as it stalls, a low oil pressure warning flashes and disappears almost immediately. Vehicle hasn’t been seen by any one yet.

The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at various speeds in inclement weather, the check engine warning light illuminated and the message that FWD drive was deactivated message was displayed. The was taken to a dealer where it was diagnosed that a filter canister needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure and advised the contact the whenever the check engine warning light was illuminated, the FWD feature would deactivate as a standard procedure. The failure mileage was approximately 120,000. The VIN was not available.

Question #1: Power Window Circuit. No voltage found in circuit. The rubber protective cover to the electrical connector of the power window circuit was not fully on. Because of that large amounts of corrosion was discovered on both the body and door harness sides of connector. Extended warranty WILL NOT cover corrosion. Therefore, the consumer is forced to pay thousands of dollars out of pocket to fix in order to have drivers side window operate again. Drivers side window will not go up or down. Question #2: Can't operate the drivers side window in case of an emergency. The service tech advisor at the dealership noted that the corrosion could spread to other electrical wirings throughout the vehicle causing the the car to not operate whatsoever. Question #3: Problem was confirmed/reproduced at dealership when vehicle was brought in for inspection. Question #4: No Question #5: No warnings signs whatsoever. Was very abrupt and random. First occurred just a few weeks ago.

This vehicle just shuts off out of nowhere while driving. It seems like electronics turn off. You can no longer accelerate no matter how fast you were going which can easily cause an accident especially because it happens without warning. I’ve taken it to two different body shops and neither can find any problems at all after extensively checking the vehicle for hours and even days. After they check it the vehicle works for a few days and then without warning will stop while driving again.

Did an oil change on 2018 jeep compass, within 500 miles I had to replace I’ve a quart of oil. When turning before, they car stalled and parking break engaged in the middle of the road. Had to put the car in neutral and start it. Once started the low oil light turned on and had lose of power. Have dealt with adding oil multiple times shortly after oil changes.

2018 Jeep Compass is doing the same as the 2019&2020 models, flashing a coolant temp high notice on the dash then vehicle is shutting off while driving Incident occurred once at 70mph and again at 35mph

We purchased our 2018 Jeep Compass in December 2022, we started having problems with the headlights in January 2023 only 1 month after purchasing it. The headlights stopped working completely. We took the jeep to our local jeep dealership and they couldn't figure out what was going on with the headlights but confirmed it was the electrical system. They called their Electrical Engineer in and it was confirmed it was something going on with the electrical system via the headlamps so we replaced them along with the bulbs and it went again 3 months later. Meanwhile, because this is an issue with the 2018 everywhere the parts were on back order. It took us 2 months to get our car repaired. Currently, our jeep is in the shop again as it went out while my daughter was driving home from work at night in the county (where there are no street lights) and she almost ran off the road. This is a serious and dangerous issue and situation. I've seen a ton of complains for this same issue with the 2018 Jeep Compass model but I don't see where there has been a recall. I guess the recall will happen after someone loses their life per usual. Our jeep is in the shop yet again awaiting repair for the same issue. It appears we will be out of a car for another 2 months.

Standing still or moving the coolant Temp gauge goes up to H and turns Red, when this happens the vehicle instantly decelerates to approximately 5 mph. While on brake the car moves then and than immediately stops and I am unable to step on gas, when this happens i have to shut down and restart. This is extremely hazardous and can cause a collision when it slows down or shuts off. The dealer can not duplicate the problem. no warning prior to this happening.

The contact owns a 2018 Jeep Compass. The contact stated that there was a loud banging sound coming from the rear undercarriage while driving at various speeds. The contact stated that while the vehicle was idling at a red light the START/STOP system activated, causing the vehicle to turn off; however, while attempting to accelerate, the vehicle occasionally jumped or hesitated before restarting and accelerating as designed. The air bag and START/STOP warning lights were intermittently illuminated. The contact stated that the main control board computer screen was glitching and went completely black. The contact stated that the radio suddenly activated, and the windshield wipers were randomly activated even though the vehicle was turned off. There were several other electrical malfunctions, and the vehicle intermittently failed to start immediately. The vehicle was taken to the dealer who acknowledged there was an electrical failure but was unable to determine the cause of the failure. The radio was replaced four times, an electrical harness was replaced, and there was a battery replacement; however, the vehicle was not fixed. The manufacturer was made aware of the failure. The failure mileage was 29,000.

Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.

While driving on a busy road the car could not accelerate and the emergency brake turned on by itself causing the car to stop abruptly. This has happen 2 times in 1 week.

The auto start/stop feature frequently causes the car to stall when starting. Today (12/13/2022), the vehicle would not start for several minutes, which left me stuck in the morning rush hour, blocking a lane of traffic.

The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.

The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.

All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. This is the third time it has happened, and the dealership had claimed to have fixed it. Just had brand new batteries installed to ensure sufficient voltage, and it still happened. 32k miles.