2020 Jeep Gladiator Complaint Log

STARTING AT JUST OVER 100 MILES MY VEHICLE STARTED DISPLAYING A ELECTRONIC START/STOP SYSTEMS ERRORS AND THE CHECK ENGINE LIGHT CAME ONE. THE CEL WAS CAUSED BY ENGINE MISFIRES AND SHOW CODE P0300. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT FCA WAS AWARE OF THE PROBLEM AND IT WAS WELL KNOW, BUT NO FIX IS AVAILABLE. THE MISFIRES CAUSE ENGINE STUMBLE AND INABILITY TO ACCELERATE AS EXPECTED WHEN PULLING OUT OR CROSSING ONCOMING TRAFFIC. THE NHTSA MAY WANT TO INVESTIGATE AS FCA DOES NOT HAVE AN ANSWER. THIS MAY BE A DEFECT IN MANUFACTURING OR SOFTWARE AND SEEMS TO BE LEADING TO OUTRIGHT ENGINE FAILURES FOR MODELS WITH MORE MILES. PHOTO ATTACHED SHOWING THE DASHBOARD WARNINGS THAT CONTINUE TO OCCUR.

AUTO START/STOP UNAVAILABLE WARNING LIGHT ON COLD START. ROUGH ENGINE IDLE UNTIL UP TO TEMPERATURE. CHECK ENGINE LIGHT ON NEXT COLD START. CODE P0300 (MULTIPLE CYLINDER MISFIRE). THIS HAD HAPPENED SEVERAL TIMES. THIS IS MY THIRD TIME TAKING IT IN AND NOW THEY ARE TEARING DOWN THE ENGINE ON A TRUCK WITH 1000 MILES ON IT. EVERY OCCURANCE WAS COLD START ON ENGINE AND AFTER PUTTING TRUCK INTO GEAR AT LOW SPEED.

PURCHASED A 2020 JEEP GLADIATOR RUBICON. I NOTICED THE STEERING IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. THE RESPONSE IS UNPREDICTABLE, AS I ASSUMED I WOULD GET USED TO THE STEERING OVER SEVERAL WEEKS OF DRIVING. NOW WITH SEVERAL MONTHS OF DRIVING, I STILL HAVE DIFFICULTY DRIVING WITHIN THE LANE. PROBLEM IS WORSENED AT HIGHWAY SPEEDS. REVERSE STEERING IS REQUIRED WHEN EXITING A TURN ON THE FREEWAY. WHILE DRIVING STRAIGHT, THE VEHICLE WILL DRIFT OUT OF THE LANE REGULARLY. TAKEN TO THE DEALERSHIP WITH NO EFFECTIVE SOLUTIONS YET. STEERING DAMPER HAS BEEN REPLACED, BUT DID NOTHING TO IMPROVE THE SITUATION.

MY 2020 JEEP GLADIATOR MOJAVE MODEL HAS A MAJOR ISSUE WITH ITS STEERING, WHEN DRIVING ON THE FREEWAY THE VEHICLE WANTS TO WANDER OUT OF THE LANE (WHILE THE STEERING WHEEL IS KEPT STRAIGHT), THE VEHICLE WILL WANDER SIDE TO SIDE AND GO OUTSIDE OF THE DRIVING LANE. TO KEEP THE VEHICLE IN THE LANE ONE HAS TO DO MULTIPLE STEERING CORRECTIONS TO KEEP THE VEHICLE DRIVING STRAIGHT. AS AN OWNER OF MANY PREVIOUS JEEPS I HAVE NEVER SEEN IT LIKE THIS BEFORE. ALIGNMENT IS GOOD, AND THE VEHICLE IS STOCK, STOCK SUSPENSION AND WHEELS AND TIRES. THIS POOR STEERING PERFORMANCE WAS LIKE THIS WHEN NEW AND PICKED UP FROM THE DEALER. IT IS VERY DANGEROUS AND MY WIFE IS SCARED TO DRIVE THE GLADIATOR, THERE NEEDS TO BE A NATIONWIDE RECALL TO ADDRESS THIS SAFETY ISSUE FOR THE STEERING RACK.

AS I WAS DRIVING MY 2020 JEEP GLADIATOR WITH ONLY 460 MILES DOWN I-95 BETWEEN NEW SMYRNA BEACH AND TITUSVILLE. THE TRUCK KEPT WANDERING INTO PASSING LANE AS I WAS ON CRUISE CONTROL AND HAD TO KEEP CORRECTING TO KEEP FROM INTRUDING INTO OTHER LANE. I HAVE DRIVEN MANY JEEPS BEFORE AND EVEN OLDER WRANGLERS NEVER FELT SO LOOSE. THIS IS DANGEROUS !

Ever since I got this vehicle it’s been a roller coaster. As I’m driving the vehicle home from the dealership the vehicle displays on the screen that it’s going to shut off. I pulled over immediately on the side of the road and the vehicle turned off while in drive at 0 MPH! I put my emergency signals on and waited 15-30 minutes before the car would let me turn it back on! I drove home and as soon as I’m pulling into the driveway the car literally shuts off in reverse with no signs foreshadowing this! It was so embarrassing. What a birthday surprise. I had to call triple A to come tow it back to dealership. They had to change battery. Which is about 1 hour away at least depending on traffic. Picked up the vehicle sometime that week. The beginning of the next week as I’m driving to work the vehicle displays on the dash that the engine is overheating! I notice the vehicle starting to smoke so I pulled over immediately. I missed work that day. I had to call another tow to the dealership. The manager said that the truck would be in the shop for a month at least because they have to order a new engine! They gave me a terrible rental. I got the truck back around a month later. Months go by random creaking occurs periodically. I go to the dealership and they say I need new ball joints. Item is on back order so they’ll let me know when it arrives. Months go by start/stop system doesn’t work anymore. I go to the dealership and they keep it for a few days and don’t end up fixing the problem but schedule an appointment for next month. Appointment comes and they fixed start/stop system supposedly but every now and then it stops working. Months go by airbag signal turn on. I go to the dealer and they said they fixed something but needed to order a part. I am waiting on their call for that part now as well. This has truly been a crazy experience. I would never recommend anyone to go to a Fred beans dealership like I made the mistake of doing. 70k for such a failure.

I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND NOTICED MY REAR LOCKER LIGHT ON MY DASH AND SWITCH. THIS SHOULD BE IMPOSSIBLE, I DO NOT HAVE A TAZER AND "FAT FINGERING" THE SWITCH IN 2H WOULD ONLY CAUSE A MESSAGE SAYING YOU MUST BE IN 4L. ANYWAY, I INSTINCTIVELY HIT THE ALL OFF BUTTON AND THE LIGHT STARTED TO FLASH. I HEADED FOR THE NEAREST OFF RAMP. WHEN I SLOWED DOWN, THE LIGHT WENT OFF. I ATTEMPTED TO TURN ON THE LOCKER, AND RECEIVED A MESSAGE ABOUT NEEDING TO BE IN 4L SEEMS LIKE A POTENTIAL SAFETY ISSUE IF ONE OR BOTH OF THE LOCKERS ENGAGE ON THEIR OWN WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS.

REAR LOCKER ENGAGED WHILE TOWING A WINNEBAGO HIKE 170S TRAVEL TRAILER ON THE INTERSTATE IN 2H AT 70 MPH. THE REAR LOCKER SHOULD NOT ENGAGE UNLESS THE VEHICLE IS IN 4LOW. THE REAR LOCKER WOULD NOT DISENGAGE RESULTING IN A ROAD-SIDE ASSISTANCE CALL AND TOW TO DEALERSHIP.

BOUGHT A BEAUTIFUL HYDRO BLUE GLADIATOR ON 7/31/20, TOOK IT ON A SHORT TEST DRIVE AT LOWER SPEEDS AND FELT NORMAL TO DRIVE. 8/1/20 I NOTICED AT FREEWAY SPEEDS THAT STEERING REQUIRED CONSTANT CORRECTION AND LITERALLY LOOKED LIKE I WAS DRIVING DRUNK. THIS IS NOT ACCEPTABLE BEHAVIOR FOR ANY VEHICLE AND IT SEEMS AS MANY OTHER PEOPLE HAVE THIS SAME ISSUE. I'M WRITING THIS FOR DOCUMENTATION PURPOSES. VEHICLE CURRENTLY HAS 180 MILES.

ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT

The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING OUT OF THE DRIVEWAY . THERE WAS NO IMPACT OR TRAUMA . THE TRUCK IS BRAND NEW , 2 MOS OLD WITH 2,600 MILES ON IT . IT HAS NEVER BEEN DRIVEN OFF ROAD AND THE WINDSHIELD WAS NEVER IMPACTED BY ANY OBJECTS. I WAS DRIVING ~ 1 MILE PER HOUR , TURNING TO GO OUT OF MY DRIVEWAY .

ON THE HIGHWAY STEERING IS HORRENDOUS. SO MUCH WANDERING AND PULLING TO THE RIGHT. THE STEERING FEELS LIKE IT HAS EXCESS PLAY IN GENERAL. I FEEL UNSAFE DRIVING IN MY BRAND NEW JEEP GLADIATOR.

TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.*DT*LN*JB*JB*DT*JB

WHILE DRIVING AT ALL SPEEDS ON HIGHWAY AND SIDE ROADS WHILE TRAVELING STRAIGHT THE VEHICLE WANDERS BOTH TO THE LEFT AND THE RIGHT. THERE IS ALSO ALOT OF PLAY IN THE STEERING WHEEL.

PICKED UP A NEW SPORT S GLADIATOR JUST BEFORE XMAS 2019. DURING INITIAL TEST DRIVES, I WAS EXPECTING SOME DEGREE OF SLOP IN THE STEERING, BUT DURING SUCH A LIMITED TIME, IT WAS NOT EVIDENT EXACTLY HOW BAD IT IS. BETWEEN 35-55 MPH, THIS VEHICLE IS ALMOST UNDRIVEABLE. THE SWAY FROM SIDE TO SIDE (NEEDING CONSTANT CORRECTION) IS BEYOND BELIEF. AT HIGHER SPEEDS, IT GETS LESS UNCONTROLLABLE, BUT I USUALLY DRIVE IT LOCALLY, AND IT'S TRULY TERRIFYING. ON FURTHER INVESTIGATION, IT APPEARS THIS IS A COMMON FEATURE ON ALMOST EVERY GLADIATOR, TO THE POINT THAT A COMPANY HAS DEVELOPED AND SELLS A $250 PART TO REDUCE THIS DEATH-SWAY. THE ISSUE IS THE STEERING BOX BEING BOLTED TO THE FRAME (WHICH FLEXES UNDER NORMAL USE) ALONG WITH A SUB-PAR ANTI-SWAY DAMPENER AND FACTORY-CALLIBRATED STEERING BOX, WHICH HS WAY TO MUCH PLAY (BUT CAN BE ADJUSTED). IN MY OPINION, THIS ISSUE IS GROUNDS FOR A RECALL IMMEDIATELY BEFORE PEOPLE GET KILLED. IT'S THAT DANGEROUS THAT I REFUSE TO DRIVE THE VEHICLE OVER ANY DISTANCES OTHER THAN TO MY LOCAL STORE. IT IS NOW BACK AT THE DEALERSHIP, AND THEY HAVE STATED THEY CANNOT MAKE ANY ADJUSTMENTS TO REMEDY THE SITUATION OR ADD THE SYNERGY ADAPTER WHICH RESOLVES THE ISSUE BECAUSE FIAT-CHRYSLER HAVE NOT ADMITTED THERE IS A PROBLEM AND THE NHTSA HASN'T FORCED THEM TO RESOLVE THIS. MY HOPE IS THAT SOMEONE DOESNT GET KILLED BEFORE THIS GETS RESOLVED - BUT WE ALL KNOW HOW THAT'S GOING TO GO....

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.

I HAVE HAD JEEPS SINCE 1974 AND I AM A CHRYSLER RETIREE AND THIS NEW GLADIATOR IS NEARLY IMPOSSIBLE TO HOLD STRAIGHT ON THE ROAD..THE STEERING IS SO LOOSE IT WANDER SIDE TO SIDE..ON A NARROW 4 LANE IT IS WHITE KNUCKLE DRIVING..IT SCARES ME TO GO FAR IN IT..

JEEP WANDERS ALL OVER THE ROAD WITH VERY LITTLE STEERING PLAY IN THE WHEEL. IT DOES NOT MATTER IF YOU ARE GOING 40 OR 80MPH, IT WANDERS. MY WIFE DROVE IT THE OTHER DAY AND SAID SHE FELT LIKE EVERYONE WOULD THINK SHE WAS DRUNK. I TOOK THIS INTO THE DEALER TO HAVE IT CHECKED AND THEY SAID IT WAS WITHING MANUFACTURERS SPEC. ALL STEERING AND SUSPENSION COMPONENTS WERE TIGHT ACCORDING TO THEIR DIAGNOSIS. THEY DID NOT SEE AN ISSUE AND THIS WANDERING WAS NORMAL. IT IS ALMOST IMPOSSIBLE TO KEEP IT ON THE ROAD WITH GUSTY WINDS AT 60MPH. WE ALSO HAVE EXPERIENCED AN AC RELATED ISSUE WHERE THE AC WILL BE BLOWING COLD, THEN START TO SMELL A WARM MUSTY SMELL AND HEAT WILL BILLOW OUT FROM UNDER THE DASH ON BOTH DRIVERS AND PASSENGER FEET. OPENING UP THE GLOVEBOX SEEMS TO ALLOW THE HEAT TO POUR OUT AND THEN THE JEEP WILL RETURN TO NORMAL COMFORT COOLING. DOES NOT MATTER IF THE VEHICLE IS ON AC, AUTO AC OR RECICULATION. VERY NOTICEABLE WHEN DRIVING LONG TRIPS FOR SEVERAL HOURS. SPEED DOES NOT MATTER, BUT APPEARS TO HAPPEN MORE WHEN DRIVEN FOR SEVERAL HOURS.

THE STEERING ON MY JEEP JTR (GLADIATOR RUBICON) IS SLOPPY. WHEN DRIVING AT HIGHWAY SPEEDS THE TRUCK WANTS TO WANDER AND REQUIRES LOTS OF CORRECTION TO MAINTAIN A GIVEN PATH. ON WINDY DAYS OR WHEN SEMI TUCKS PASS BOTH HANDS ARE REQUIRED AT ALL TIMES JUST TO MAINTAIN A GIVEN PATH. RESEARCHING ONLINE REVELS LOTS OF COMPLAINTS EXIST WITH THIS ISSUE. THERE ARE VIDEOS (AND I HAVE INCLUDED PICTURES OF MY JTR) SHOWING THE STEERING BOX MOVING OFF THE FRAME WHEN THE STEERING IS ACTUATED. SYNGERY MANUFACTURING HAS DEVELOPED A BRACE FOR THE TRACK BAR AND THE SECTOR SHAFT THAT ELIMINATES THIS PLAY AND ALMOST ALL PEOPLE WHO HAVE PAID TO INSTALL THIS AFTERMARKET BRACE REPORT MUCH IMPROVED STEERING. THE COMBINATION OF COMPLAINTS, VIDEOS, PICTURES AND AN ALREADY DEVELOPED "FIX" - NOT TO MENTION PERSONAL EXPERIENCE DRIVING MY VEHICLE - ALL POINTS TO A PROBLEM WITH THE DESIGN OF THIS STEERING SETUP. JEEP NEEDS TO RECTIFY THIS IMMEDIATELY. *TR

I PURCHASED A NEW JEEP GLADIATOR RUBICON AND TOOK IT FOR A HUNDRED MILE TRIP ON THE HIGHWAY TO VISIT A RELATIVE. AT HIGHWAY SPEEDS AROUND 70 MILES PER HOUR, THE TRUCK NEEDS CONSTANT ATTENTION AND ADJUSTMENT TO STAY IN THE LANE. WHEN YOU CORRECT TO THE CENTER OF THE LANE, IT WANDERS TO THE SIDE, THEN YOU CORRECT AGAIN, AND IT WANDERS TO THE OTHER SIDE. THE NEXT DAY I DROVE THE A HUNDRED MILES ON THE HIGHWAY BACK HOME AND IT REPEATED. I COULD NOT DRIVE THE TRUCK ONE HANDED AS IT CONSTANTLY NEEDED CORRECTION. I'VE HAD PREVIOUS JEEPS, BRONCOS, LAND CRUISERS, AND 4 WHEEL DRIVE VEHICLES. THIS IS NOT NORMAL AND IS A SAFETY PROBLEM. IT IS SCARY TO DRIVE WHEN A SEMI TRUCK IS NEXT TO YOU AS THE JEEP IS DIFFICULT TO KEEP IN A STRAIGHT LINE. DRIVING THE VEHICLE WEARS YOU OUT, FROM CONSTANTLY STEERING BACK AND FORTH TO CORRECT. I'VE RESEARCHED THE ISSUE ON-LINE AND THIS ISSUE IS WELL KNOWN IN THE JEEP COMMUNITY. THERE IS A JEEP GLADIATOR FORUM WHERE THERE ARE NUMEROUS COMPLAINTS. AT LEAST THREE AFTERMARKET COMPANIES ARE MAKING PRODUCTS TO CORRECT THE PROBLEM. IT APPEARS THAT THE STEERING BOX FLEXES WHERE IT CONNECTS TO THE FRAME. THERE ARE MULTIPLE VIDEOS ON LINE SHOWING THE STEERING BOX FLEX WHEN THE STEERING WHEEL IS TURNED. WHEN YOU TURN THE STEERING WHEEL WITH THE TIRE ON THE GROUND, THE STEERING BOX TWISTS A LITTLE CAUSING THE WANDERING VEHICLE AT SPEED. PEOPLE THAT PURCHASE THE AFTERMARKET BRACKET/BRACE FOR THE STEERING BOX SAY IT CORRECTS THE PROBLEM. MY TRUCK IS CURRENTLY AT THE DEALER WITH 300 MILES ON IT, AND THEY SAY THEY CAN NOT SEE A PROBLEM WITH THE VEHICLE. SINCE THIS IS A NEW MODEL, I SUSPECT THAT THE MANUFACTURER WILL NOT CORRECT THE PROBLEM UNTIL THERE ARE WRECKS OR RECALLS DUE TO THE STEERING. PLEASE ASK THE MANUFACTURER TO CORRECT THIS DANGEROUS PROBLEM. *TR

A MONTH AFTER PURCHASING MY 2020 JEEP GLADIATOR OVERLAND I NOTICED HOW BOUNCY IT FELT ON THE ROAD AND WHEN TURNING RIGHT I FELT A GRINDING SOUND. THE JEEP HAS SPENT ALL ITS TIME COMMUTING TO AND FROM WORK ON THE HIGHWAY. I TOOK OFF THE RIGHT FRONT TIRE AND I NOTICED THAT THE SHOCK BRACKET THAT IS WELDED TO THE AXLE WAS COMPLETELY BROKEN OFF AND MAKING CONTACT WITH MY TIRE. UPON FURTHER INSPECTION I NOTICED IT WAS ONLY A LITTLE SPOT WELD THAT HELD THAT WHOLE THING TOGETHER. THE BROKEN SHOCK MOUNT WAS DANGLING AND TEARING THE INSIDE OF MY TIRE. I HAD IT TOWED TO THE DEALERSHIP AND THE EXPLANATION I RECEIVED FROM THE SERVICE DEPARTMENT WAS THAT THE ROBOT MISSED A LOT OF WELDS ON THE FRONT AXLE. IT HAS NOW BEEN A MONTH NOW AND MY JEEP IS STILL SITTING AND AWAITING PARTS. NOT MUCH SUPPORT FROM JEEP, JUST MAKING PAYMENTS ON A CAR I CAN'T DRIVE.

LEASED BRAND NEW GLADIATOR. NOTICED AT SPEEDS ABOVE ~40MPH, VEHICLE WANDERS. THE STEERING FEELS VERY LOOSE, RESULTING IN NEEDING TO ACTIVELY STEER THE VEHICLE JUST TO KEEP IT GOING STRAIGHT (NOT AN ISSUE WITH ALIGNMENT). WHEN ANOTHER VEHICLES PASSES ME, IT PULLS ME TOWARDS THEIR LANE (LIKE WHEN A SEMI PASSES). TOOK IT IN TO DEALER 3 TIMES WITHIN A MONTH OF OWNING IT, WHO SAID IT'S SUPPOSED TO BE LIKE THIS DUE TO THE NEW ELECTRICAL STEERING. THIS PROBLEM IS ALL OVER THE INTERNET AND NEEDS TO BE FIXED. IT IS NOT SAFE.

2020 JEEP GLADIATOR AT 1760 MILES NUMEROUS AUTO START STOP FAILURES WITH CHECK ENGINE LIGHT AND P300 CODE (ENGINE MISFIRE). TOOK TO THE DEALER AND WAS TOLD BAD GAS AND THEY RESET THE CODE. AT 1900 MILES AFTER NUMEROUS AUTO STOP START FAILURES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES ON COLD START. DEALER CHANGED COILS AND PLUGS. AT 2300 MILES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES. DEALER CHANGED EGR VALVE AND DID A SOFTWARE UPDATE. AT 2850 MILES CHECK ENGINE LIGHT BACK ON. DEALER DID ANOTHER SOFTWARE UPDATE. 2 DAYS AND 50 MILES LATER CHECK ENGINE LIGHT ON WITH NOTICEABLE MISFIRES. CURRENTLY AT THE DEALER FOR 10 DAYS LATER WITH NO FIX IN SIGHT. MANY GLADIATORS HAVE THIS MISFIRE PROBLEM.

TRUCK WANDERS ON HIGHWAY. STEERING HAS PLAY IN IT THAT IS BASICALLY A DEAD SPOT ROUGHLY 2 INCHES EACH WAY FROM CENTER. RETURNED TO DEALER WHO STATED IT WAS OUT OF ALIGNMENT. ISSUE PERSISTED AND RETURNED AGAIN THE FOLLOWING WEEK. THIS TIME IT WAS REPORTED THAT TIE ROD ENDS WERE BAD AND TECH SAID IT WAS NOT RECOMMENDED TO BE DRIVEN. AFTER TIE ROD REPLACEMENT IT WAS DRIVEN WITH SERVICE MANAGER AND ISSUE PERSISTS. SERVICE MANAGER UNSURE WHAT THE ISSUE IS BUT ADMITTED TO ME THAT THERE IS PLAY IN THE STEERING. WE DROVE A COMPARATIVE NEW FROM THE LOT AND THE ISSUE WAS SLIGHTLY WORSE ON IT. STILL WAITING, NOW SIX CALENDAR DAYS, FOR RESPONSE FROM SERVICE MANAGER ABOUT NEXT STEPS. THE VEHICLE IS NOT ABLE TO BE SAFELY DRIVEN ABOVE 45-50MPH. TRUCK WAS PURCHASED WITH ROUGHLY 400 MILES ON IT. NOW HAS 1400, 400 OF WHICH HAVE BEEN ACCUMULATED FROM THE 100 MILE ROUND TRIPS TO THE DEALERSHIP.

WANDERING STEERING AT HIGHWAY & FREEWAY SPEEDS IS UNSETTLING AND UNSAFE. I DROVE HOME FROM THE DEALERSHIP 40 MILES AND THOUGHT THE WIND MUST BE CAUSING THE TRUCK TO DART ALL OVER THE FREEWAY. I DROVE ON THE STREET THE NEXT WEEK, NOT NEARLY AS NOTICEABLE AND WITH THE CROWN ON THE SURFACE STREETS IT'S HARDER TO FEEL. THE NEXT WEEK, A 70 MILE TRIP SOUTH WAS EXHAUSTING. I THOUGHT SOMETHING MIGHT BE BROKEN. BUMPING THE RUMBLE STRIP ON THE FOG LINE AND THE BOTTS DOTS IN THE LANE LINE WAS THE NORM THE WHOLE TRIP ON THE FREEWAY. THE AMOUNT OF TAKE-UP IN THE STEERING IS AN ARC OF 10 DEGREES OR MORE WHEN PARKED AND ENGINE OFF - THAT'S STEERING BOX SLOP. AN URGENT TURN ISN'T POSSIBLE, AND TURNING WHILE BRAKING IS SKETCHY AT BEST. THE DEALERSHIP I BOUGHT MY TRUCK FROM FORGOT MY NAME AS SOON AS WE DROVE OFF THE LOT - FINE, I GET IT. DON'T LIE TO ME AND TELL ME THAT SCARY STEERING IS NORMAL, DRIVE A RAM 1500 AND YOU WON'T SEE ANYTHING LIKE THIS. GETTING PUSHED OFF BY THE SERVICE MANAGER ON A SAFETY ISSUE IS WRONG. I TOOK OUR TRUCK TO AN INDEPENDENT SUSPENSION SPECIALTY SHOP AND THEY SAID THERE IS NOT ENOUGH CASTER IN THE FACTORY GEOMETRY, WHICH THE FACTORY TRIES TO MASK WITH TOO MUCH TOE IN. THEY MEASURED EVERYTHING, SAID IT WAS IN FACTORY SPEC. THE DEAD SPOT IN THE STEERING BOX IS EXACERBATING THE POORLY ENGINEERED FRONT AXLE PROBLEM (LACK OF CASTER). I HAVE A 93 WRANGLER THAT HAS MORE PURPOSEFUL STEERING, THAT'S JUST NOT RIGHT. WHEN STEERING ENGINEERING FIXES ARE ALREADY AVAILABLE IN THE AFTER MARKET, AND FCA HAS ALREADY IMPROVED THE 2020 JL WRANGLER STEERING FROM THE FACTORY (SEE MEDIA/PRESS ARTICLES), THEY KNOW THEY HAVE A PROBLEM. PLEASE MAKE FCA FIX THIS SAFETY ISSUE.

THE STEERING ON MY GLADIATOR RUBICON HAS TOO MUCH DRIFT AND PLAY, I'M CONSTANTLY CORRECTING FROM DRIFTING SIDE TO SIDE AND THE FASTER SPEED THE MORE CORRECTION. MY WIFE REFUSES TO DRIVE IT. I'M 61 YRS OLD AND HAVE ALWAYS OWNED OFFROAD VEHICLES INCLUDING 5 JEEP'S. THIS IS A REAL PROBLEM JEEP, THIS IS DANGEROUS FOR OTHER DRIVERS AS WELL. *TR

SYMPTOM/CONDITION WHILE DRIVING. ' STEERING WANDER. ' VEHICLE HAS A LEAD/PULL TO THE RIGHT OR LEFT. ' STEERING FEELS LIKE IT HAS EXCESS PLAY. MUST REPLACE THE STEERING GEAR AND UPDATING THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SOFTWARE.

STEERING WANDERS LEFT TO RIGHT START STOP BATTERY WON'T CHARGE REAR DEFROSTER 1/3 WORKS

MULTIPLE CYLINDER MISFIRES. ENGINE RUNNING WITH VEHICLE IN MOTION. FIRST OCCURRENCE AT 160 MILES ON BRAND NEW VEHICLE. CHECK ENGINE CAME ON AND AUTO STOP/START WARNING MESSAGES AND LIGHT APPEARED. TOOK TO DEALER. THEY CLEARED ENGINE MISFIRE CODE AND MADE NO REPAIR. CHECK ENGINE LIGHT AND AUTO STOP/START LIGHT CAME BACK ON WHEN UNDERWAY ON SAME DAY THAT VEHICLE WAS PICKED UP FROM DEALERSHIP. TOOK BACK TO DEALERSHIP. SAID IT WAS MULTI CYLINDER ENGINE MISFIRE. NO DIAGNOSIS OF CAUSE DETERMINED NOR REPAIR PLAN IDENTIFIED. VEHICLE HAS BEEN IN DEALERSHIP SHOP ALMOST FIVE WEEKS NOW WITH NO PLAN FOR REMEDYING THE SITUATION. JEEP GLADIATOR FORUM INCLUDES REPORTS FROM OVER 30 SIMILAR SITUATIONS WITH VEHICLES OUT OF SERVICE. RESPONSE FROM FCA VIRTUALLY NONEXISTENT. *TR

THIS IS THE SECOND TIME MY GLADIATOR HAS BEEN BACK FOR STEERING RELATED ISSUES. THE FIRST WAS DRIFTING TO THE RIGHT WHICH WAS CORRECTED BY ADJUSTING THE TOE (AT 412 MILES). TODAY I BROUGHT IT IN AGAIN BECAUSE AT HIGHWAY SPEED THE STEERING NEEDS CONSTANT CORRECTION TO STAY IN THE LANE. THE DEALER INDICATED THAT THE FRONT END ALIGNMENT WAS IN FACTORY SPECS BUT THE TIRES WERE A FEW POUNDS OVER SO PERHAPS THAT WAS THE PROBLEM. I ONLY GOT TO DRIVE ABOUT 55 MPH ON THE WAY HOME BUT THE PROBLEM STILL EXISTS. MY OLD 2009 WRANGLER UNLIMITED HAS NEVER HAD ANY SUCH STEERING ISSUES AND STILL TRACKS STRAIGHT AT 110K. THERE IS OBVIOUSLY A PROBLEM THAT MAYBE JEEP (FCA) HAS YET TO ACKNOWLEDGE BECAUSE THERE ARE NUMEROUS VIDEOS/BLOGS LISTING COMPLAINTS VERY SIMILAR TO MINE AND ALSO NUMEROUS COMPLAINTS FILED WITH THE NHTSA. A COMPANY, SYNERGY MFG, HAS COME UP WITH A NOVEL SOLUTION DUE TO DEMAND FOR A FIX SO APPARENTLY THERE IS A PROBLEM. *TR

THE CAR GOES INTO COMPLETE HALT UNDER BRIDGE WITH LOTS OF VIBRATION. IT REACTS BY PRESSING THE BRAKES. IT HAS CAUSED ME TO CRASH. *TR

CHECK ENGINE LIGHT CAME ON REPORTING P018B CODE. VEHICLE WOULD NOT START, THEN WHEN I DID GET IT STARTED WILL NOT ACCELERATE FROM STOP, WILL NOT SHIFT INTO GEAR ABOVE 5TH, AND MPG DROPS TO 5-8. DEALER REPLACED FUEL PRESSURE SENSOR AND FUEL SUPPLY LINE. TWO DAYS LATER CHECK ENGINE LIGHT CAME BACK ON WITH SAME CODE. DEALER REPORTED THAT FUEL PUMP NEEDS TO BE REPLACED. CURRENTLY PART IS ON BACK ORDER AND WILL TAKE 3 WEEKS TO SHIP. *TR

THE STEERING WHEEL ON MY JEEP GLADIATOR HAS A LOT OF PLAY WHICH ALLOWS THE STEERING WHEEL TO TURN LEFT AND RIGHT WITHOUT THE WHEELS MOVING. AND ALSO THE WHEELS CAN MOVE LEFT AND RIGHT WITHOUT TURNING THE STEERING WHEEL. YOU HAVE TO CONSTANTLY CORRECT THE STEERING. I CONTACTED A LOCAL DEALERSHIP IN MAY OF 2020 ABOUT MY CONCERN BUT WAS TOLD IT WAS NORMAL. RECENTLY FCA CONTACTED ME ABOUT A FIX WHICH INVOLVED REPLACING THE STEERING GEAR BOX. HOWEVER I'M HAVING TROUBLE GETTING THE REPAIR PERFORMED.

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING WAS LOOSE WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT REDUCED THE VEHICLE SPEED TO 50 MPH, AND THE STEERING OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM LOCATED AT 2425 W. CAMELBACK RD, PHOENIX, AZ 85015, AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

SINCE THE VEHICLE WAS NEW, IT WONDERS AT HIGHWAY SPEEDS. THERE IS A LOT OF PLAY IN THE STEERING WHEEL/GEAR BOX. IT REQUIRES CONSTANT CORRECTION TO MAINTAIN THE LANE AND IS DANGEROUS AND WILL FATIGUE THE DRIVER ON LONGER DRIVES.

WHILE DRIVING AT ANY SPEED THE VEHICLE STEERING CONSTANTLY WANDERS LEFT TO RIGHT. STEERING RESPONSE IS VERY SLOW AND IS VERY DANGEROUS AT HIGHWAY SPEEDS AS VEHICLE PULLS TO LEFT OR RIGHT CAUSING DANGEROUS OVER CORRECTION BECAUSE OF UNRESPONSIVE STEERING. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND HAD HAD THE PROBLEM SINCE IT WAS NEW. VEHICLE CURRENTLY HAS 5300 MILES ON IT. THE CHRYSLER DEALER HAS NO INTEREST IN TAKING CARE OF THE PROBLEM EVEN THOUGH THEY ARE AWARE OF THE SERVICE BULLETIN ISSUED BY CHRYSLER THAT CONFIRMS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE CORRECTED.

2020 JEEP GLADIATOR - RUBICON HAS SIGNIFICANT 'WANDERING' ISSUES. I'VE DRIVEN WRANGLERS FOR YEAR AND HAVE NEVER HAD STEERING ISSUES THIS APPARENT. THIS HAPPENS WHILE ABOVE 25 MPH AND CONTINUES THROUGH 60+MPH. SIGNIFICANTLY HAVING TO ADJUST STEERING THAT THROWS YOU ALL OVER THE ROAD. I CANNOT TAKE MY HANDS OFF THE WHEEL WITHOUT FEELING LIKE I AM GOING TO CRASH THE VEHICLE. I NOTED THE ISSUES THE DAY AFTER PURCHASE, SENT AN EMAIL TO THE DEALERSHIP SAYING I DIDN'T FEEL SAFE DRIVING WITH MY 6 MONTH OLD IN THE VEHICLE. MY WIFE ALSO COMMENTED AFTER HER FIRST DAY DRIVING IT AND ASKED ME 'WHAT IS WRONG WITH THE STEERING'. SHE ALSO FELT EXTREMELY UNSAFE DRIVING IT. JEEPS REPLY WAS ' WE ARE SORRY YOU REGRET YOUR PURCHASE, BUT THAT'S HOW JEEPS DRIVE'... AND DID NOT OFFER ME A SOLUTION. I ASKED TO BUY MY TRUCK BACK THAT I TRADED AND THEY SAID NO. VEHICLE IS ALL OVER THE ROAD, CONSISTENTLY HAVING TO OVERCORRECT STEERING. WENT TO JEEP FORUMS TO SEE IF OTHERS WERE HAVING THE SAME ISSUE AND APPARENTLY THIS IS A VERY APPARENT PROBLEM AND JEEP DOES NOT OFFER A FIX, TELLING PEOPLE TO REPLACE STOCK PARTS WITH STEERING STABILIZERS AND BRACKETS TO HELP STABILIZE THE RIDE. I AM NOT SPENDING $1000 ON AFTER MARKET PARTS AFTER SPENDING $60,000 ON A VEHICLE. JEEP REFUSED THERE IS AN ISSUE WITH THE VEHICLE, WHICH ARE COMPLAINTS THAT OTHERS HAVE HAD AS WELL. I CURRENTLY HAVE A CASE OPEN WITH FCA AND HOPEFULLY WILL HAVE A REMEDIATION SOON...

BASE JEEP GLADIATOR RADIO WILL SHORT OUT WITH A LOUD POP WITHOUT WARNING RANDOMLY WHILE IN OPERATION. THE SOUND IS VERY LOUD THAT EMITS FROM THE JEEPS SPEAKERS AND STARTLES YOU ENOUGH YOU COULD MISTAKE IT FOR HITTING SOMETHING OR CAUSE AN ACCIDENT. WHEN IT HAPPENED THE FIRST TIME I NEARLY WENT INTO THE NEXT LANE NOT EXPECTING TO BE BLASTER WITH SOUND. AFTER THE SHORT SOUND THE RADIO DIES, WHEN IT COMES BACK ON IT HAS LOST ALL SETTINGS SUCH AS TIME, STATIONS, PHONE PAIRING. THIS PROBLEM IS WIDESPREAD AND LARGELY SEEMS TO BE IGNORED BY JEEP. THEY REPLACED MY RADIO WHEN IT SHORTED AT THE DEALERSHIP ONCE. NEW RADIO DOES THE SAME EXACT THING, WAS TOLD THE FIRMWARE IS MOST LIKELY DEFECTIVE. THIS HAS BEEN GOING ON IN THE WRANGLER AS WELL SINCE 2018.

THE STEERING IS LOOSE AND TENDS TO WANDER, MOST NOTICEABLE GOING FREEWAY SPEEDS. I AM CONSTANTLY CORRECTING IT.

I'VE HAD THE VEHICLE 3 DAYS. AT 40+ MPH, THE VEHICLE DRIFTS IN THE LANE. THERE SEEM TO BE A DEAD SPOT IN THE STEERING. DIDN'T NOTICE IT DURING THE TEST DRIVE, AS WE DIDN'T GO ON THE HIGHWAY AND GET OVERC40 FOR ANY LENGTH OF TIME. I DRIVE 25 MILES ONE WAY TO WORK, SO I NOTICED IT A LOT TODAY. THIS IS A $44,000 VEHICLE, IT SHOULD NOT DO THIS. I HAVE AN APPOINTMENT MONDAY AT 8 AM FOR THE RUNNING BOARDS, I WILL DEFINITELY BRING THIS UP.

MY STEERING IS INCREDIBLE DANGEROUS,MY WIFE AND CHILD ARE NOT SAFE DRIVING THIS TRUCK AND I CANT BELIEVE I'M THE ONLY ONE...I'LL BE SCREENSHOTTING THIS PROCESS TO SEE IF ANY RESULTS CONE FROM THIS....FIAT/JEEP SHOULD NEVER PUT OUT A PRODUCT THAT STEERS AND PULLS YOU OFF THE ROAD AS THIS TRUCK WILL MOST DEFINITELY DO!!!!!! *TR

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, OIL LEAKED FROM THE VEHICLE AND LEFT A PUDDLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO HILLTOP CHRYSLER JEEP DODGE RAM LOCATED AT (3291 AUTO PLAZA DRIVE, RICHMOND, CA 94806 (510) 243-6100) WHERE THE OIL PAN GASKET WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VIN WAS NOT AVAILABLE.

VEHICLE WANDERS ON ROAD AT SPEEDS OVER 30 MPH. SLACK IN STEERING WHEEL. USUALLY VEERS TO RIGHT. CONSTANT STEERING ADJUSTMENT WHILE DRIVING IS MANDATORY. ONCE IT STARTS IT'S A BACK AND FORTH CORRECTION IN BETWEEN LANE MARKERS. SOMETIMES LEAVING LANE INTO ON COMING TRAFFIC OR SOFT SHOULDER. AT HIGHWAY SPEEDS AND WHILE IN CITY.

WANDERING STEERING HAS BECOME DANGEROUS. STEERING IS EXTREMELY UNSTABLE AND CAR WANDERS. STEERING IS EXTREMELY DIFFICULT TO MAINTAIN STRAIGHT LINE. CAREFUL ATTENTION IS REQUIRED AS STEERING IS DIFFICULT TO MAINTAIN.

AROUND LATE FEBRUARY THE VEHICLE STARTED MAKING A NOISE FROM THE FRONT DRIVE SHAFT AREA. WE TOOK THE VEHICLE TO THE DEALER IN DENISON IOWA 3/4/20 AND THEY TOLD US THE FRONT DRIVE SHAFTS WERE DEFECTIVE AND THE PARTS ARE BACK ORDERED FRO 4-6 WEEKS. THEY TOLD US IT WAS SAFE TO DRIVE BUT AFTER THEY TOOK IT APART IT STARTED DOING IT MORE FREQUENTLY AND WHEN IT MADE THE NOISE IT PULLED HARD TO THE RIGHT AND SEEMED UNSAFE. WE CONTACTED FCA CUSTOMER ASSISTANCE AND THEY TOLD US THEY WOULD HAVE THEIR PARTS TEAM LOCATE THE REQUIRED PARTS. IT HAS NOW BEEN 41 DAYS AND THEY STILL DO NOT HAVE THE PARTS, AND THEY ARE TELLING US THEY DO NOT KNOW WHEN THEY WILL HAVE THE PARTS. THEY APPROVED RENTAL CAR BUT DUE TO THE EXPENSE WE RETURNED IT AFTER 1 MONTH. WE CAN ONLY GET THE MONEY WE HAVE PAID FOR THE RENTAL CAR AFTER OUR VEHICLE IS REPAIRED WHICH NOW SEEMS LIKE ANOTHER MONTH. WE COULD NOT AFFORD TO PAY OUR MONTHLY CAR PAYMENT PLUS THE RENTAL CHARGES. AT THIS POINT THE VEHICLE HAS BEEN SITTING IN OUR DRIVEWAY AND IS NOT SAFE TO DRIVE.

THE ROOF LEAKS IN THE CENTER FRONT AND WILL UNEXPECTEDLY HIT THE DRIVER WITH WATER WHILE DRIVING. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT ALL JEEPS LEAK AND THAT HE WOULD TRY TO FIX IT BUT IT WOULD LIKELY GET WORSE. IT IS A DANGEROUS EVENT TO GET HIT BY WATER WHILE DRIVING WITHOUT WARNING. THIS IS A NEW JEEP 2020 GLADIATOR. SINCE I AM TOLD IT CAN'T BE FIXED IT WOULD BE CONSIDERED A DANGEROUS FLAW. THEY HAVE OFFERED FOR ME TO DRIVE TO ANOTHER DEALER IN ANOTHER CITY TO ATTEMPT REPAIR. WITH WHAT I HAVE BEEN TOLD THAT SEEMS TO BE AN AVOIDANCE.

I PURCHASED THE JEEP ON 12/30/2019. IT HAD 1,200 MILES WHEN THE INCIDENT OCCURRED. THE VEHICLE WAS IN MOTION WHEN 4WD AND ABS WARNING LIGHT CAME ON TO INDICATE FAILURE. I HIT THE BRAKES AND NOTHING HAPPENED. THE VEHICLE DID NOT STOP AND CAUSED AN ACCIDENT WHEN I COULD NOT STOP AT A RED LIGHT.*DT CONSUMER IS CURRENTLY WAITING ON DIAGNOSIS AND NO REPAIRS HAVE BEEN MADE. DURING THE ACCIDENT CONSUMER HAD NECK, BACK, AND SHOULDER INJURIES. POLICE REPORT HAS BEEN FILED CASE [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

A braking sensor failed on the Gladiator causing the ABS, 4WD, and cruise warning lights to become illuminated. The brakes then did not work properly causing an accident. The EDR report shows the ABS system was turned off as a result of the sensor. The attached documentation shows an expert reviewed the information and came to the conclusion the failed sensor caused the ABS to be off which in turn caused the brakes to lock. The brakes locking caused a skid which caused the accident. Also to note the general manager of Bellevue AutoNation let me know the sensor has since been changed out along with the brake cables on 06/05/2021 for all Jeep Gladiators. Jeep has known this is a problem and has not done a recall.

I BOUGHT A BRAND NEW 2020 GLADIATOR NOT EVEN A MONTH OLD, 6 SPEED MANUAL. VEHICLE STARTED SMOKING PROFUSELY AND WAS EXPECTING A FIRE, LUCKILY ONLY BURNT CLUTCH SMELL. CONCERNED ABOUT DRIVING IT AND ITS BRAND NEW. THE TRUCK CAN EITHER START ON FIRE OR EXPLODE! THIS IS BASICALLY A ROLLING TICKING TIME BOMB. IT'S IN AT THE DEALERSHIP NOW WITH STILL NO REMEDY. FCA SHOULD BUY THIS BACK FROM ME. W12 RECALL PRESSURE PLATE IS ONLY A GUESS AND FRANKLY ITS [XXX]. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED WITH A MORE ROBUST AND RUGGED SOLUTION THAT MATCHES JEEPS BRAND. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).