2020 Jeep Gladiator Complaint Log

THE VEHICLE IS EQUIPPED WITH A FORWARD COLLISION WARNING SYSTEM THAT IS DESIGNED TO BOTH ALERT OF AN IMPENDING COLLISION AND APPLY BRAKES, IF NECESSARY. THE SYSTEM CAN BE SET TO: OFF, ALERT ONLY OR ALERT W/ EMERGENCY BRAKING. THE SYSTEM DOES NOT WORK PROPERLY. IN FACT, IT WORKS SO IN FREQUENTLY THAT I TOOK IT BACK TO THE DEALER. THEY EVALUATED IT FOR 3 DAYS AND FOUND NOTHING DIAGNOSTICALLY WRONG. THE FACTS THAT I CAN CONFIRM ARE AS FOLLOWS: OCCASIONALLY THE ALERT WARNING SOUND WILL CHIME BUT THE BRAKES DO NOT ACTIVATE. I HAVE BEEN UNABLE TO ASCERTAIN WHAT CONDITIONS ALLOW THE SYSTEM TO ACTUALLY ACTIVATE AND WORK PROPERLY. FOR EXAMPLE, I HAVE HAD THE ALERT CHIME WHEN ANOTHER VEHICLE WAS MAKING A RIGHT TURN IN FRONT OF ME BUT DURING THAT SAME DRIVE, WHEN A SECOND VEHICLE MAKES A SIMILAR RIGHT TURN, THE SYSTEM DOES NOT ALERT ME.

VEHICLE WANDERS IN LANE FROM RIGHT TO LEFT. HARD TO MAINTAIN A STRAIGHT LINE. IF THE WIND IS BLOWING OR GUSTY, THE VEHICLE WILL DART FROM ONE SIDE OF LANE TO THE OTHER. DANGEROUS TO DRIVE. I THINK THERE IS SOMETHING WRONG WITH THE STEERING BOX. YOU CAN MOVE THE STEERING WHEEL FROM ABOUT 10:00 TO 1:00 AND THE STEERING TIRES WILL NOT MOVE.

DEATH WOBBLE. WHEN DRIVING AT SPEEDS OF 65+ MPH WHEN THE WEATHER IS BELOW 38F, IF MY JEEP HITS A SIGNIFICANT BUMP IN THE ROAD THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE AS DOES THE REST OF THE VEHICLE. IT STOPS AFTER I REDUCE MY SPEED TO BELOW 55MPH.

UNSURE OF WHAT THE ISSUE IS BUT HAVE OCCASIONAL ISSUES WITH CLUTCH AND STEERING IS VERY LOOSE.

WENT ON A 100 MILE TRIP AND WAS EXHAUSTED WHEN I RETURNED HOME FROM TRYING TO KEEP IT BETWEEN THE LINES. IT WANDERED ALL THE TIME.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various highway speeds, the front wheels would suddenly violently shake, vibrate, and wobble. The contact stated that during the failure, the vehicle became extremely unstable and difficult to control. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.

WHILE IN MOTION AND INCREASINGLY NOTICEABLE AS SPEED INCREASES THERE IS A DEAD SPOT IN THE STEERING. THE INPUT OF THE STEERING WHEEL DOES NOT CORRESPOND TO THE MOVEMENT IN THE TIRES AS OBSERVED FROM TESTING STEERING WHEEL MOVEMENT AND MONITORING THE TIRE MOVEMENT. THE VEHICLE HAS BEEN CHECKED TWICE BY THE DEALERSHIP. THE FIRST TIME THE DRAG LINK WAS REPLACED WITH NO NOTICEABLE IMPROVEMENT. THE SECOND TIME THE VEHICLE WAS DEEMED TO BE OPERATING AS EXPECTED. AFTER REPLACING THE DRAG LINK THE DEAD SPOT MOVED ENTIRELY TO THE RIGHT SIDE. WHEN THE STEERING WHEEL IS STRAIGHT, MOVEMENT TO THE LEFT IS IMMEDIATELY RESPONSIVE. MOVEMENT TO THE RIGHT HAS ABOUT A 2 INCH DEAD ZONE. THE SYMPTOM CAN BE OBSERVED IN THIS VIDEO: HTTPS://YOUTU.BE/-PJQTFGV4UC THE PROBLEM IS MOST LIKELY IN THE STEERING BOX AS THE INPUT TO THE STEERING BOX IS NOT MATCHING THE OUTPUT INTO THE STEERING COMPONENTS. HAVING DRIVEN OTHER GLADIATORS WITHOUT THIS ISSUE AND HEARD FROM NUMEROUS OTHER OWNERS ABOUT HAVING RESPONSIVE STEERING, THIS ISSUE SHOULD NOT BE DESCRIBED AS NORMAL OPERATION.

THE STEERING ON MY VEHICLE DRIFTS WITHIN THE LANE AND IS VERY DIFFICULT TO OPERATE. THE DEALER SAID IT IS A COMBINATION OF ELECTRIC AND MECHANICAL STEERING WHICH IS SENSITIVE. DEALER SAID REPAIR FOR THIS ISSUE AT THIS TIME. WAITING FOR A SOFTWARE UPDATE.

THERE IS A 2" PLUS DEAD ZONE IN THE STEERING WHERE DRIVER INPUT TURNS THE WHEEL NEITHER LEFT NOR RIGHT. THIS IS MARGINALLY ACCEPTABLE IN MOST SITUATIONS BUT IN WINDS AND OR TOWING IT BECOMES VERY DANGEROUS. LIKE DRIVING A BOAT WITH A LOOSE RUDDER.

LOSE DRIVE POWER

TODAY IS THE FIRST TIME I'VE TAKEN MY NEW JEEP GLADIATOR ON THE FREEWAY. IT HAS ONLY 259 MILES. I NEVER NOTICED ANY STEERING PROBLEM WHILE DRIVING IN TOWN, BUT AT HIGHER SPEEDS ON THE FREEWAY I WAS CONSTANTLY CORRECTING TO STAY IN THE CENTER OF MY LANE. I AGREE WITH THE MANY OTHER STEERING COMPLAINTS THAT THERE HAS TO BE A FIX. I FELT VERY UNCOMFORTABLE DRIVING LIKE THIS.

THE SO CALLED DEATH WOBBLE WHILE DRIVING UNDER NORMAL CONDITIONS....DRY PAVEMENT AT SPEEDS BETWEEN 60/65 MPH ON BOTH CITY STREETS AND HIGHWAYS ....IT HAPPENS QUITE OFTEN...THIS VEHICLE HAS ONLY 4000 MILES

FRONT WHEELS START VIOLENTLY WOBBLING AT HIGHER SPEEDS ON THE FREEWAY MAKING STEERING AND HANDLING THE VEHICLE ALMOST IMPOSSIBLE. THE ONLY WAY TO STOP IT IS TO PULL OVER AND STOP THE VEHICLE MOTION. IT IS A SERIOUS AND DANGEROUS PROBLEM. THIS HAS HAPPENED OCCASIONALLY AND UNPREDICTABLY SINCE THE VEHICLE WAS NEW. DODGE SAYS THEY HAVE NO FIX READY.

MY JEEP GLADIATOR REQUIRES CONSTANT CORRECTION WHILE DRIVING AND SEEMS TO HAVE A ~1 INCH DEAD SPOT FROM CENTER BEFORE THE WHEELS REACT WHICH SEEMS TO ALLOW IT TO ALSO WANDER FROM LEFT TO RIGHT SLIGHTLY AND DOES NOT WANT TO COME BACK TO CENTER. IT IS MORE APPARENT AT HIGHER SPEEDS AND REQUIRES YOU TO CONSTANTLY OVER-CORRECT TO KEEP IT CENTER ON A STRAIGHT ROAD. I SCHEDULED A SERVICE AND THEY COULD NOT FIND ANYTHING WRONG BUT AFTER I RETURNED TO PICK UP MY JEEP A ASKED THE SERVICE MANAGER TO TAKE A QUICK DRIVE WITH ME AND I WOULD SHOW HIM THE ISSUE. AFTER DRIVING MINE WE ALSO DROVE ANOTHER ONE FROM THE NEW LOT AND IT SEEMED TO HAVE THE SAME DEAD-ZONE/PLAY IN THE STEERING THAT MINE DID. THE SERVICE MANAGER AGREED THAT HE COULD TELL THERE WAS SOME SORT OF ISSUE BUT THAT THEY DO NOT HAVE A FIX FOR IT AT THIS TIME. THIS IS UNACCEPTABLE FOR A BRAND NEW $55K+ VEHICLE. I HAVE ALSO NOTICED THAT THE STEERING BOX SEEMS TO ACTUALLY MOVE SLIGHTLY WHILE LOOKING AT IT WHILE THE STEERING WHEEL IS BEING TURNED. THIS ISSUE NEEDS TO BE RESOLVED QUICKLY AS I AM NOT THE ONLY ONE COMPLAINING OF THIS. FCA NEEDS TO DO SOMETHING ABOUT IT ASAP.

THE STEERING IS LOOSE, REQUIRES CONSTANT DRIVE ADJUSTMENTS TO STAY IN LANE.

EXCESSIVE STEERING WHEEL PLAY OF APPROXIMATELY 5 TO 8 DEGREES BEFORE VEHICLE RESPONDS TO INPUTS. THIS CAN BE NOTICED DRIVING ON FLAT LEVEL STREET AND MOVING THE STEERING WHEEL FROM LEFT TO RIGHT UNTIL VEHICLE JUST STARTS TO RESPOND. STEERING PLAY SEEMS TO VARY A BIT BETWEEN VERY HOT AND VERY COLD OUTDOOR TEMPS. AT HIGHWAY SPEEDS VEHICLE REQUIRES CONSTANT FOCUSED ATTENTION TO MAINTAIN POSITION WITHIN LINES. IN HIGH WIND SITUATIONS AT HIGHWAY SPEEDS DRIVING FOR MORE THAN AN HOUR BECOMES STRESSFUL DUE TO TRYING TO KEEP VEHICLE ON ROAD. SO FAR THIS HAS NOT CAUSED AN ACCIDENT BUT DOES MAKE HIGHWAY DRIVING VERY ANNOYING AND STRESSFUL. IN CITY DRIVING THE STEERING IS NOT TOO BAD UNLESS DRIVING 40 OR FASTER. TURNING AND CORNERING STEERING RESPONSE SEEMS NORMAL WITHOUT THE PLAY, ONCE PRESSURE IS INITIATED IN THAT DIRECTION. PLAY SEEMS TO BE LOCALIZED IN THE NEUTRAL POSITION OF THE STEERING BOX. THIS IS A CONTINUING ISSUE WITH NO PART RECALL, THERE HAS BEEN A FCA TECHNICAL SERVICE BULLETIN TSB-0807420 GROUP 08 ELECTRICAL DATED AUGUST 10, 2020 BUT MANUFACTURE PARTS AND RESPONSE TO THIS ISSUE HAS BEEN UNACCEPTABLE.

STEERING IS LOOSE. NEEDS TO BE CORRECTED EVERY 2-3 SECONDS AT HIGHWAY SPEEDS. WINDY CONDITIONS MUCH WORSE. NOT SAFE TO DRIVE. NOT FUN TO DRIVE. CONTINUALLY WANDERS. VEHICLE TWO WEEKS OLD. FACTORY STOCK.

LOOSE STEERING, THERE IS A DEAD SPOT IN THE STEERING WHERE YOU HAVE TO CONTINUALLY SELF CORRECT TO STAY IN A STRAIGHT LINE.

MY 2020 JEEP GLADIATOR REQUIRES CONSTANT MICRO CORRECTIONS FROM 35 MPH AND ABOVE, EVEN MORE NOTICEABLE AT HIGHWAY SPEEDS OF 50+. APROX 1 INCH OR MORE DEAD SPOT IN STEERING BEFORE I GET A REACTION TO THE WHEELS. I SCHEDULED A SERVICE APPOINTMENT FOR 12/9 AND FROM WHAT I HAVE BEEN TOLD MY DEALER IS THAT JEEP HAS NO FIX FOR THIS PROBLEM , THEY HAVE FILED A CASE WITH FCA. I PERSONALLY WANTED IT DOCUMENTED WITH THE NHTSA, TO FORCE FCA TO FIX THIS PROBLEM, BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED . VEHICLE CURRENTLY ONLY HAS 1500 MILES. UNACCEPTABLE FOR A $45K+ VEHICLE

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS(50MPH+) THE STEERING WANDERS LEFT AND RIGHT. I'VE TAKEN IT TO MY LOCAL DEALERSHIP AND THEY CONFIRMED THAT THE VEHICLE DOES INDEED WANDER BUT STATED THAT SINCE ANOTHER VEHICLE ON THEIR LOT OF THE SAME MAKE AND MODEL HAS THE SAME ISSUE IT CAN'T BE FIXED AND SHOULD BE CONSIDERED "NORMAL".

LOOSE FEEL IN STEERING AT HIGHWAY SPEEDS. VEHICLE WANDERS EXCESSIVELY REQUIRING CONSTANT STEERING WHEEL CORRECTION.

STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. *TR

AT SPEEDS OF 65+ MPH. IRREGULARITIES IN THE ROAD SURFACE CAUSE THE VEHICLE TO SWERVE RANDOMLY TOWARD THE DITCH OR THE OTHER LANE. HOLDING A SINGLE LANE IS NEAR IMPOSSIBLE.

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

STEERING DRIFTS, REQUIRING CONSTANT CORRECTIONS. THE VEHICLE DRIFTS RIGHT AND LEFT AT ROAD SPEEDS (HIGHWAY AND CITY ROADS) I HAVE ALREADY HAD ONE 'NEAR MISS'. THIS IS A PUBLIC DANGER.

THE STEERING ON THIS JEEP HAS A 1-1.5" PLAY ON EITHER SIDE OF DRIVING STRAIGHT AND WANDERS ALL OVER THE ROAD.. IT TAKES SOME SERIOUS EFFORT TO KEEP IT DRIVING STRAIGHT.

STEERING ISSUES - LARGE DEAD SPOT IN STEERING THAT MAKES IT EXTREMELY DANGEROUS TO DRIVE. MY WIFE WON'T EVEN DRIVE THE VEHICLE AS IT SCARES HERE AT HIGHWAY SPEEDS. AROUND TOWN THE DEAD SPOT IS SMALLER - STILL A WORK OUT TO KEEP STRAIGHT, BUT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TRUCK WANDERS ALL OVER AND YOU HAVE TO CONSTANTLY CORRECT. CROSS WINDS ARE EVEN WORSE AS YOU HAVE TO CROSS THE GAP OF THE DEAD ZONE WHEN THE GUST STOPS BEFORE CONTROLLING THE STEERING. TOOK IN TO THE DEALER LAST WEEK - THEY CHECKED IT ALL OVER, FOUND NOTHING WRONG UNDERNEATH - TOLD ME THAT +/- HALF AN INCH DEAD SPOT IS IN SPEC. PROBLEM IS THAT ON A RACK IN THE SHOP, THE DEAD SPOT IS SMALLER (WHILE A WHOLE INCH IN PLAY IS STILL A LOT AND SHOULD BE UNACCEPTABLE FOR ANY CAR MADE IN THE LAST COUPLE DECADES). ON REAL WORLD DRIVING CONDITIONS, THERE IS RESISTANCE FROM THE ROAD, SO THE DEAD SPOT IS A LITTLE LARGER. GO FASTER, LIKE THE 75 AND 80MPH ROADS IN TEXAS, THE DEAD SPOT IS HUGE. AT HIGHWAY SPEEDS IT LOOKS SIMILAR OR WORSE THAN THIS VIDEO - HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTINUE=6&V=Q8TFEHCOTJQ&FEATURE=EMB_LOGO WILL BE TAKING IT TO ANOTHER DEALER AND ANOTHER UNTIL RESOLVED - NOT SAFE TO DRIVE ON HIGHWAY - AND COMPARED TO OUR OTHER JEEP - THE STEERING IN THAT IS TIGHT AND RESPONSIVE - SO THIS IS AN ISSUE THAT CAN BE RESOLVED IF JEEP WANTS TO RESOLVE. MANY OTHER VIDEOS WERE POSTED, LOOKS LIKE MANY TAKEN DOWN NOW. SOMETHING ISN'T RIGHT IN THE STEERING BOX - TOO MUCH SLOP - NEED ENGINEERING TO PUT OUT A FIX AS SERVICE SHOPS AT DEALERS HAVE NO GUIDANCE TO FIX, AND WILL JUST KEEP SAYING IT'S A JEEP THING (BUT NOT ALL JEEPS HAVE THIS ISSUE AND NOT ALL GLADIATORS HAVE THIS ISSUE, WHICH MEANS IT CAN BE FIXED).

THE STEERING HAS TOO MUCH PLAY BEFORE ACTUALLY TURNING TO EITHER LEFT OR RIGHT. THIS IS VERY NOTICEABLE AT HIGHWAY SPEEDS. THIS MAKES THE TRUCK WANDER HAVING TO CORRECT IT CONSTANTLY AND WHEN HITTING THE BRAKES IT MAKES THE TRUCK PULL TO EITHER SIDE. I HAVE BEEN NEAR HITTING OTHER CARS AND CONSTANTLY CORRECTING THE WHEEL TO STAY IN LANE. THIS IS VERY DANGEROUS. I OWNED A JL THAT HAD THE SAME ISSUE UNTIL THE DAMPNER RECALL WAS DONE. THE DEALER TELLS ME IS A JEEP THING AND I KNOW NO DANGEROUS BEHAVIOR IS A JEEP THING.

MY TRUCK FAILS TO DEFROST ABOUT 1/2 TO 1/3 OF MY WINDSHIELD ON THE PASSENGER-SIDE OF THE VEHICLE. I NOTICED THIS BEHAVIOR IN MY TRUCK THE DAY I PICKED IT UP. FOR ME, IT DOESN'T DEFROST THE 1/3 OF THE WINDSHIELD IN FRONT OF THE PASSENGER SEAT, INHAVE HEARD FROM OTHER JEEP GLADIATOR AND JEEP WRANGLER OWNERS THAT THE DEFROSTING ISSUE CAN BE MORE SEVERE, OR CAUSE MORE OF THE WINDSHIELD TO BE COVERED IN FROST. I ACTUALLY HAD TO CARRY A PIECE OF CARDBOARD ON MY DASHBOARD TO HOLD OVER THE VENTS TO DISTRIBUTE THE AIR TO THE PASSENGER SIDE. WHEN I SPOKE WITH JEEP OVER THE PHONE, THEY JUST SAID 'WE HAVEN'T HEARD OF THIS/THERE IS NO TSB, ETC.' I HAVE MADE IT CLEAR MANY TIMES THAT I CONSIDER IT A SAFETY ISSUE WITH BOTH JEEP DIRECTLY AND WITH TWO SEPARATE DEALERS'NONE OF WHICH SEEM TO EVEN WANT TO ACKNOWLEDGE OR TEST FOR THE ISSUE'EVEN THOUGH VISIBILITY (ESPECIALLY IN WINTER CONDITIONS) IS A HUGE SAFETY CONCERN IN MY OPINION (IF NOT JEEP/FCA'S).

THE STEERING HAS A LOT OF PLAY AND THE VEHICLES WANDERS EXCESSIVELY ON THE HIGHWAY. IT IS WORSE IN WARMER WEATHER AND WHEN TOWING.

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY LOOSE. THE VEHICLE WAS TAKEN TO MARTIN SWANTY CHRYSLER DODGE JEEP RAM (2640 E ANDY DEVINE AVE, KINGMAN, AZ 86401), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *LN*JB

WHEN DRIVING STRAIGHT ON A HIGHWAY, THE STEERING REQUIRES CONSTANT CORRECTIONS. THE STEERING WHEEL MUST CONSTANTLY TURN LEFT OR RIGHT TO MAINTAIN A STRAIGHT HEADING. TIGHT HIGHWAY DRIVING CAN BE VERY DANGEROUS.

VEHICLE TENDS TO WANDER ALL OVER THE ROAD, NEEDING CONSTANT CORRECTION DRIVING DOWN STRAIGHT ROADS AT ANY SPEED. IT ACTS LIKE A VEHICLE THAT HAS A WORN OUT STEERING LINKAGE/BOX. I HAVEN'T HAD A CAR/TRUCK DO THIS SINCE I OWNED A 20 YR OLD CHEVY TRUCK 40 YEARS AGO. THIS YOUTUBE VIDEO EXACTLY SHOWS THE ISSUE HTTPS://WWW.YOUTUBE.COM/WATCH?V=TFOYZFEP0KA. THERE IS APPARENTLY AN UPDATED STEERING BOX FCA ISN'T TELLING CUSTOMERS ABOUT.

EXCESSIVE PLAY IN THE STEERING WHEEL. VEHICLE REQUIRES APPROXIMATELY 2 TO 3 INCHES OF MOVEMENT BEFORE THE FRONT TIRES REACT. THIS CREATES AN UNSAFE DRIVING CHARACTERISTIC WITH UNEXPECTED MOVEMENT WHILE DRIVING AND DIFFICULTY TO MAINTAIN LANE.

THE STEERING HAS A VERY EXCESSIVE AMOUNT OF "PLAY" IN IT. WHERE WHILE DRIVING THERE SEEMS TO BE A DEAD SPOT OR LACK OF STEERING RESPONSE TO MOVING THE STEERING WHEEL. ESPECIALLY NOTICEABLE ON THE HIGHWAY AND WHILE TOWING. THE VEHICLE WANDERS BACK AND FORTH ACROSS THE LANE. CAN BECOME DANGEROUS AT TIMES.

THERE SEEMS TO BE A DEAD ZONE AT CENTER OF THE STEERING. I CAN MOVE THE STEERING WHEEL TO THE LEFT APPROX. 1 INCH AND TO THE RIGHT APPROX. 1 INCH AND NOTHING HAPPENS. THE JEEP DOESN'T TURN IN EITHER DIRECTION UNTIL YOU GET PAST THE DEAD ZONE. THIS SEEMS TO CAUSE AN OVER STEER ISSUE WHILE MOVING DOWN THE ROAD AT SPEED. IT CAN BECOME VERY DANGEROUS. THE STEERING WILL DO THIS WHILE MOVING AT ANY SPEED AND ALSO WHILE SITTING STILL IN THE PARK POSITION.

MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS

THE GLADIATOR IS PULLING TO THE RIGHT MORE THAN IT SHOULD WHEN DRIVING ON THE HIGHWAY. DROVE ANOTHER ONE AND IT DOES THE SAME. THE DEALERSHIP TRIED TO RESOLVE THE ISSUE BUT CANNOT FIX IT. CHRYSLER SAID THEY CANNOT FIX IT AT THIS TIME AND IS AWARE OF THE ISSUE.

THE DEAD SPOT IN THE STEERING BOX MAKES THE TRUCK WANDER THE ROAD LIKE A WET NOODLE, REQUIRING CONSTANT INPUT & DANGEROUS OVER CORRECTION TO STAY IN OWN LANE. THIS IS AT ANY SPEED, CITY STREET OR HIGHWAY, TURNING & TRYING TO DRIVE STRAIGHT. THE ONE I TEST DROVE WHILE MINE WAS ON THE ALIGNMENT RACK WAS COMPLETELY NORMAL AND SAFE TO DRIVE. NO 'LOOSE STEERING' IN THAT GLADIATOR. WHEN DRIVING SNOW COVERED ROADS I CAN'T TELL IF THE FRONT IS SLIDING OR NOT. THIS IS DANGEROUS TO DRIVE. IT IS NOT A JEEP THING! THIS HAS BEEN AN ISSUE SINCE I TOOK DELIVERY AND I HAVE NOT MODIFIED ANY DRIVETRAIN/SUSPENSION PARTS. LOWERING THE TIRE PRESSURE GIVES A BETTER ROAD FEEL, BUT IN NO WAY FIXES THE LOOSE PLAY. SIMPLY PUT...WHAT GOES INTO THE STEERING BOX VIA THE STEERING WHEEL/SHAFT, DOES NOT COME OUT OF THE OUTPUT SIDE OF THE STEERING BOX WITHOUT A SERIOUS DELAY TO EVENTUALLY PUT ENOUGH PRESSURE TO TURN.*DT *TR TAG/STATE (XXX) VIN (XXXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

STEERING SEEMS TO WANDER. CONSTANT CORRECTION NEEDED. INQUIRED AND HAVE BEEN TOLD 'IT'S A JEEP THING' TO WHICH I WOULD SAY MY OTHER JEEP DOES NOT DRIVE LIKE THIS. MOST NOTICEABLY ON HIGHWAY SPEEDS

THE VEHICLE HAS A STEERING ISSUE WHEN DRIVING AT HIGHWAY SPEEDS. IT HAS TO BE CONSTANTLY TURNED TO KEEP IN A STRAIGHT PATH. IT WONDERS UNCONTROLLABLY WITHOUT CONSTANT ADJUSTMENTS FROM THE DRIVER. THIS IS A SAFETY ISSUE TO ME BECAUSE IT'S EASY TO GET OUT OF YOUR LANE IF YOUR NOT CONSTANTLY FOCUSED ON THE ROAD. YOU CAN'T TAKE YOUR EYES OFF THE ROAD FOR EVEN A SPLIT SECOND.

THE STEERING BOX HAS AN UNACCEPTABLE AMOUNT OF PLAY ACCORDING TO 49 CFR 570.60 - STEERING SYSTEM. IT HAS MORE THAN 2 INCHES (1 TO EACH SIDE) OF PLAY AND REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE GOING STRAIGHT. FCA HAS REVISED THE STEERING BOX 5 TIMES SO FAR AND IS ATTEMPTING TO MASK IT WITH A STEERING DAMPER WHICH DOES NOT DO ANYTHING FOR THE LASH BEING OUT OF SPEC FOR THE VEHICLE.

WHEN OPENING AND CLOSING THE DRIVER AND PASSENGER SIDE DOORS, THERE IS A NOTICEABLE CLICKING SOUND. I HAVE SINCE BECOME AWARE THAT THE ALUMINUM EXTERIOR OF THE DOOR IS PEELING AWAY FROM THE STEEL STRUCTURE INSIDE OF THE DOOR RESULTING IN THIS CLICKING SOUND DUE TO THE FLEXING OF THE DOOR.

VEHICLE HAS EXCESSIVE PLAY IN STEERING AND CONSTANTLY WONDERS ON THE ROAD. EXCESSIVE PLAY IS EXHAUSTING WHILE TAKING LONG TRIPS AS IT REQUIRES CONSTANT ADJUSTMENT ON THE ROAD TO CORRECT. CONTACTED DEALER, JIMMY BRITT CHRYSLER DODGE JEEP IN DUBLIN GEORGIA AND WAS TOLD "JEEPS DO THAT YOU HAVE TO GET FAMILIAR WITH IT". I HAVE HAD MANY VEHICLES IN MY LIFETIME AND NONE HAVE BEEN THIS HARD TO KEEP ON THE ROAD. THIS HAPPENS IN THE CITY AS WELL AS THE HIGHWAY..

I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL AND THIS IS MOST CERTAINLY NOT A JEEP THING. I DON'T KNOW WHAT THE ANSWER IS BUT THIS IS DEFINITELY A SAFETY HAZARD WHEN YOU HAVE TO CONSTANTLY BE WORKING THE WHEEL WHEN DRIVING AT HIGHWAY SPEEDS. NO JOKE MY GRANDFATHER'S 1950 CHEVROLET TRUCK HAD LESS SLOP IN THE WHEEL. I REALLY THINK THIS NEEDS TO BE LOOKED INTO BECAUSE HAVING TO WORK TO WHEEL CONSTANTLY COULD CAUSE YOU TO OVERCORRECT AND CRASH.

DRIVING ON INTERSTATE 70 WITH APPROX SPEED OF 65. CAUGHT ON FIRE. FLAMES AND LOTS OF SMOKE COMING FROM UNDER JEEP. SMOKE ENTERED CAB. WHAT I THINK IS TRANSMISSION FLUID LEFT TRAIL ON INTERSTATE. I HAVE PHOTO.*DT*JB*DT *JS

DRIFTS/WANDERS ALL OVER THE ROAD AT HIGHWAY SPEED.

EXCESSIVE PLAY IN STEERING WHEEL WHICH RESULTS IN THE VEHICLE WANDERING AT HIGHWAY SPEEDS.

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE VEHICLE WOULD DRIFT OUT OF THE LANE AND THE STEERING WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL MAKING THE STEERING VERY UNSTABLE. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER LITHEA DODGE (2121 MLK JR. BLVD EUGENE OR) WHO WAS UNABLE TO IDENTIFY THE FAILURE AND INDICATED THAT THE VEHICLE HAD OPERATED AS NORMAL. THE MANUFACTURER) WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8.

BOUGHT VEHICLE NEW EARLY SEPTEMBER DID NOT NOTICE ISSUE DURING ROAD TEST WHICH WAS MOSTLY AT SLOWER SPEEDS DUE TO TRAFFIC. AFTER PURCHASING AND DRIVING ON HIGHWAY IMMEDIATELY NOTICED THERE WAS AN ISSUE AND WENT ONLINE TO DISCOVER I WAS NOT ALONE WITH THE LOOSE STEERING. NOT MY FIRST JEEP AND IVE PURCHASED MORE THAN THE AVERAGE JOE IN THE PAST AND NEVER HAD AN ISSUE LIKE THIS ONE. MY DAUGHTER WILL NOT EVEN DRIVE IT BECAUSE IT SCARES HER. THE STEERING AT HIGHWAY SPEEDS IS WHERE ITS AT ITS WORST AND YOU CONSTANTLY HAVE TO BE CORRECTING TO STAY INLANE. IF ITS REALLY WINDY PEOPLE THINK THERES SOMETHING WRONG WITH YOU. IT IS A SAFETY HAZARD FOR ANY HOW CLAIMS THEY HAVE IT.JEEP IS TELLING PEOPLE ITS A JEEP THING AND THERES NOTHING WRONG.