2003 Jeep Grand Cherokee Complaint Log

WHILE DRIVING MY JEEP ON THE HIGHWAY HOME FROM WORK, I EXPERIENCED WHAT I NOW KNOW TO BE CALLED THE "DEATH WOBBLE" AMONG JEEP OWNERS. WHILE DRIVING AT APPROXIMATELY 60 MPH, I EXPERIENCED A VIOLENT SHAKING IN THE STEERING WHEEL AND THE TIRES VISIBLY WOBBLING WHILE DRIVING ON THE HIGHWAY. I HAD TO PULL OVER TO THE SHOULDER AND WHILE BRAKING, ALMOST LOST CONTROL OF THE VEHICLE. WHILE TRYING TO DIAGNOSE THE PROBLEM ON THE SHOULDER IN THE MIDDLE OF RUSH HOUR TRAFFIC IN HOUSTON, I COULDN'T DETERMINE THE PROBLEM. THROUGH ONLINE RESEARCH, THE PROBLEM SEEMS TO BE WITH THE WEARING OF THE STEERING AND SUSPENSION SYSTEMS. I REVIEWED THE TSB FROM CHRYSLER AND NO MODIFICATIONS HAVE BEEN MADE TO THE VEHICLE. THE VEHICLE HAD NEW TIRES PUT ON IN NOVEMBER AND ALSO JUST HAD BOTH AN OIL CHANGE AND A TIRE ROTATION TWO DAYS AGO. THIS SHOULD BE A CONCERN THAT CHRYSLER NEEDS TO ACKNOWLEDGE AS A FLAW IN THE DESIGN RATHER THAN SIMPLY ISSUING A PSA. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DETECTED THAT THE FAILURE WAS RELATED TO THE OCCUPANT RESTRAINT CONTROL MODULE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE BLEEDING THE BRAKES, THE COOLING FAN ACTIVATED WHILE THE VEHICLE WAS OFF. THE CONTACT SUSTAINED CUTS TO THE ARM. THE CONTACT SPOKE WITH THE MANUFACTURER BECAUSE THERE WAS A RECALL FOR THE COOLING FAN UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAGS) THE CONTACT CALLED THE DEALER FOR AN APPOINTMENT. THE DEALER STATED THAT THERE WERE NOT PARTS AVAILABLE TO REMEDY THE RECALL. THREE MONTHS LATER, THE DEALER STILL DID NOT HAVE THE NECESSARY PARTS TO SERVICE THE VEHICLE UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REMEDIED. THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE VEHICLE WAS PARKED. A FIRE BEGAN FROM UNDERNEATH THE DRIVER'S SEAT WHICH IS BELIEVED TO BE AN ELECTRICAL FIRE. IT DESTROYED THE SEAT AND SURROUNDING AREA. NO ONE WAS IN THE VEHICLE AT THE TIME. IT APPEARED TO SMOLDER FOR SEVERAL HOURS. THE FIRE WAS DETECTED EARLY ENOUGH SO THAT THE ENTIRE VEHICLE WAS NOT AFFECTED. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2003 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS TO HEATED SEAT ELEMENTS RECALL NOTICE. *SMD THE CONSUMER STATED THE SEAT HEATER WAS NOT WORKING PROPERLY. HE BECAME AWARE OF THE RECALL AND HAD THE DEALER CHECK, BUT WAS INFORMED THAT HIS VEHICLE WAS ONE OF THE FEW THAT WAS NOT INCLUDED IN THE RECALL OF SEATS THAT POSED A DANGER OF CATCHING ON FIRE. THE CONSUMER STATED HE WAS LED TO BELIEVE, THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BECAUSE THE HEATED SEAT ELEMENT POSED NO DANGER OF FIRE. HAVING BEEN LED TO BELIEVE THE PART POSED NO FIRE HAZARD, AND THAT IT MAY HAVE JUST WORN OUT, THE CONSUMER AGREED TO PAY THE COST TO REPLACE THE HEATED SEAT ELEMENT. HOWEVER, WHEN THE ELEMENT WAS REPLACED BY THE DEALER, IT WAS DISCOVERED THE PART WAS NOT WORN, BUT CLEARLY DAMAGED BY FIRE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RIGHT DIRECTIONAL BLINKER FAILED. THE BLINKER REMAINED ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC OR REPAIRS PERFORMED. THE FAILURE MILEAGE WAS 44,100 AND THE CURRENT MILEAGE WAS 44,885. ...UPDATED 08/22/13 *BF THE CONSUMER STATED WHEN HE UN-LOCKED THE DOOR WITH THE KEY, THE HAZARD LIGHTS CAME ON. HE CHANGED ALL THE BULBS AND THE BLINKERS, BUT THE LIGHTS STAYED ON. HE WAS UNABLE TO USE THE BLINKERS, AND HE HAD TO UN-HOOK THE BATTERY FOR A COUPLE OF HOURS. THE TAIL LIGHTS WERE ALSO REPLACED, BUT THEY STILL DIDN'T WORK.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION MARCH 2013. THE CONTACT HAD NOT EXPERIENCED THE AIR BAG WARNING LIGHT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 94,000. UPDATED 11/12/13*CN THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE BY OCTOBER 17, 2013. THE CONSUMER STATED IT HAS BEEN OVER 30 DAYS, AND HE HAS NOT HEARD FROM CHRYSLER. UPDATED 11/19/13

AT LEFT TURN BEFORE INCOMING CARS BE TOO CLOSE TURNED ACCELERATING . HALF WAY WITH STEERING WHEEL HARDING ,IT SHUTS OFF. I HAD TO PUT ON BRAK AND TURN CAR ON TO BACK CAREFULLY . TURNED IN AND STOPPED TO CHECK . FOR PAST YEAR WITH EVERY SHUT OFF EITHER STARTS OR NOT , I HAD FIXED AT CAR DEALER. HUFFINES IS THE CAR DEALER WITH ALL RECORDS. *TR

TL- THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD SURPASSED REASONABLE TIME FOR REPAIR. THE CONTACT TOOK HIS VEHICLE TO THE DEALER TO BE REPAIRED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE HAD BEEN CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CHECK AIR BAG LIGHT WAS ILLUMINATED ON THE CONTACT'S DASHBOARD BUT THE AIR BAG HAD NOT INADVERTENTLY DEPLOYED. THE VIN WAS NOT AVAILABLE. AZ

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN FEBRUARY 2013. THE CONTACT STATED HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER AND THE MANUFACTURER BOTH STATED THAT THEY DID NOT KNOW WHEN THE PARTS THAT WERE NEEDED TO SERVICE THE VEHICLE PER THE RECALL WOULD BECOME AVAILABLE. THE CONTACT STATED THAT HE CALLED THE MANUFACTURER IN JUNE OF 2013 AND RECEIVED THE SAME RESPONSE. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. RETURNED BY USPS ON 7/8/2013. 2ND ATTEMPT ON 7/11/2013 FAILED. *KB

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED BUT PROVIDED NO FURTHER INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/31/14*LJ

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS); HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM RECALL NOTICE AND DEALERSHIP STATED THEY HAVE NOT RECEIVED PARTS TO COMPLETE RECALL. *SMD

I HAVE GONE TO CUTTER DODGE JEEP ON ALA MOANA BLVD. ON OAHU AND NOTIFIED THEM OF MY RECEIVING A RECALL LETTER. THEY INFORMED ME THAT THE PARTS ARE ON ORDER AND WILL BE CONTACTING ME WHEN THEY (PARTS) ARRIVE. I WAS CONTACTED BY THE DEALERSHIP AND WAS TOLD TO MAKE AN APPOINTMENT TO SERVICE MY JEEP FOR THE RECALL. WHEN I BROUGHT MY VEHICLE IN FOR THE SERVICE, I WAS INFORMED THAT THE DEALERSHIP GETS AHEAD OF ITSELF AND SENDS OUT CARDS STATING THAT THE PARTS ARE IN WHEN ACTUALLY THEY ARE NOT. WASTED TIME. SO, THEY TOLD ME AGAIN THAT THEY WOULD BE CONTACTING ME WHEN PARTS COME IN. THIS IS MY SECOND NOTICE FROM CHRYSLER NOTIFYING ME OF THE SAME RECALL. I HAVE YET TO RECEIVE A CALL OR LETTER FROM CUTTER DODGE JEEP ON ALA MOANA FOR THIS RECALL. I'M PRETTY SURE THAT THIS IS NOT A PART THAT TAKES OVER A YEAR TO MAKE NOR BE SENT OUT TO A DEALERSHIP FOR SOMETHING THAT COULD POSSIBLY CAUSE AN ACCIDENT WITHOUT WARNING. I WOULD LIKE TO GET THIS RECTIFIED, PLEASE. IF THERE IS ANOTHER DEALERSHIP THAT CAN TAKE CARE OF THIS FOR ME THEN POINT ME IN THE RIGHT DIRECTION. I AM NOT SURE IF MY JEEP IS AFFECTED BY THIS PROBLEM BUT WOULD SURE LIKE TO FIND OUT. THANK YOU FOR YOUR TIME IN THIS MATTER. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN JANUARY 2013. THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED THREE TIMES AND THE CONTACT WAS TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/22/13 *CN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JANUARY 2013. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN APRIL 2007 I PURCHASED A 2003 JEEP GRAND CHEROKEE FROM JACKY JONES CHRYSLER IN HAYESVILLE NC, IN JANUARY 2013 I RECEIVED A RECALL NOTICE M35 CONCERNING THE AIR BAG PROBLEM WAS TO BE REPAIRED, AS OF 1/14/2014 AFTER TRYING TO GET THIS RESOLVED FOR A YEAR, STILL NOTHING HAS BEEN DONE AND I KEEP GETTING A RUNAROUND, CAN YOU HELP ME GET THIS RESOLVED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING THE FRONT DRIVERS POWER SEAT BRACKET BROKE CAUSING THE SEAT TO WIGGLE, THEN RELEASE. NOW IT APPEARS A NEW SEAT MAY BE THE RECOURSE AS THIS HAS BEEN REPORTED OVER AND OVER AGAIN AND THERE IS NO RECALL. AS JEEP KNOWS ABOUT THIS THEY SHOULD BE MADE RESPONSIBLE TO PROVIDE A REPLACEMENT TO MAKE IT SAFE. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN PERFORMED REPAIRS FOR RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,748.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

TOOK MY 2003 JEEP GRAND CHEROKEE IN TO DEALER FOR SERVICE A YEAR AGO. WAS INFORMED THEN OF RECALL AND THAT PART WAS NOT AVAILABLE AT TIME BUT TO CALL BACK IN A MONTH. RECEIVED THE SAFETY RECALL NOTICE M35/NHTSA 12V-527 IN MAIL SHORTLY AFTER. HAVE BEEN CALLING EVERY MONTH TO CHECK AND KEEP GETTING SAME ANSWER THAT IT IS NOT AVAILABLE AND DO NOT KNOW WHEN IT WILL BE. TODAY I RECEIVED ANOTHER SAFETY RECALL NOTICE M35/NHTSA 12V-527. CALLED AGAIN HOPING PART WAS IN. RECEIVED SAME ANSWER FROM DEALER THAT PART WAS NOT IN AND DID NOT KNOW WHEN IT WILL BE AND TO CALL BACK NEXT MONTH. THIS IS COMPLETELY LUDICROUS. HOW CAN A CAR MANUFACTURER NOT HAVE A PART FOR A MAJOR PROBLEM WITHIN A YEARS TIME? PLEASE HELP! NO PROBLEMS YET BUT VERY CONCERNED FOR PERSON DRIVING VEHICLE. CAN'T AFFORD A NEW/USED VEHICLE TO REPLACE THIS ONE. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD SHAKE AND ROCK TO THE SIDES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

AFTER ONE YEAR I STILL HAVE AN OUTSTANDING RECALL, M35? NHTSA 12V-527. CHRYSLER STILL HAS NO PARTS TO MAKE THE NECESSARY SAFETY REPAIR. HOW LONG MUST WE WAIT UNTIL NHTSA AND CHRYSLER FIX THIS PROBLEM? *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

VEHICLE'S HEATING SYSTEM IS DEFECTIVE...HEAT ONLY COMES OUT ON PASSENGER SIDE AND NOT DRIVER'S SIDE, A INTERNAL DEFECT IN HEATING MECHANICS (DOOR'S THAT CONTROL HEAT ) IN RESEARCHING ONLINE APPEARS THAT THIS IS A COMMON ISSUE WITH JEEP OWNERS IN THIS YEAR RANGE AND SHOULD BE A RECALL THAT THE MANUFACTURE IS RESPONSIBLE FOR. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED A SAFETY RECALL NOTICE IN JANUARY 2013 AND IT HAS YET TO BE RESOLVED NOR HAS THERE BEEN ANY FOLLOW-UP NOTICE. EVERY TIME I CALL TO CHECK ON IT I AM TOLD THAT THE DEALER DOES NOT HAVE THE PARTS. I QUESTION IF THERE IS ANY INTENTION TO MAKE THE STATED REPAIR AT ALL. THE SAFETY RECALL IS FROM CHRYSLER. IT IS AN AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. SAFETY RECALL M35/NHTSA 12V-527. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE MANUFACTURER ADVISED THAT THE PART NEEDED TO COMPLETE THE AIR BAG RECALL SERVICE WAS ON BACK ORDER. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12-26-13 *BF

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAG) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAG), HOWEVER THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN DECEMBER 2012. SHE ATTEMPTED TO GET THE VEHICLE REPAIRED ON SEVERAL OCCASIONS BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT NOTIFIED CHRYSLER ABOUT THE RECALL IN JULY 2013 AND THEY DID NOT HAVE A ESTIMATED TIME ON WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS UNAVAILABLE.

HAD MY JEEP FOR ABOUT 4 YEARS NOW, AND I'VE RECENTLY HAD MANY ISSUES WITH IT. FOR ONE, THERE'S A RECALL, WHICH PARTS ARE NOT AVAILABLE RIGHT NOW FOR AN ORC SENSOR. THE RECALL LETTER SAID THERE MAY BE A CHANCE THAT IT COULD CAUSE AN ELECTRICAL DISTRESS ON THE COMPUTER. NOW, I DON'T KNOW IF THESE CAUSED MANY ELECTRICAL ISSUES OR NOT, BUT I'D LIKE TO SEE SOMETHING DONE ABOUT IT. AROUND LATER NOVEMBER 2012 I TOOK THE JEEP TO GET THE AC/HEATER WORK BECAUSE IT WASN'T WORKING. PAID $400.00, LABOR AND PARTS. ALSO GOT MY SIGNAL LIGHTS FIXED, BECAUSE THEY WEREN'T WORKING EITHER. FEW MONTHS PASS, NOW ITS MARCH 2013. THE SIGNAL LIGHTS WORK WHEN THEY WANT, EVEN AFTER GETTING IT FIXED. THE RIGHT SIGNAL LIGHT WORKS FINE, THE LEFT WORKS WHEN IT WANTS. MY DRIVER FOGLIGHT WENT OUT. I DON'T HAVE A BAD BULB SO WHAT IS IT? FEW WEEKS LATER, DRIVER HEADLIGHT GOES OUT. AGAIN, NO BLOWN BULB. FEW MORE WEEKS PASS, AND MY AC/HEATER STOPPED WORKING AGAIN. WHY? ALSO, THE DRIVER TAIL LIGHT, AT TIMES GOES OUT. NO BAD BULB. I FEEL AS IF I GIVE IT MORE TIME, THE PROBLEM IS JUST GOING TO GET WORSE. WE NEED TO LOOK INTO THIS PROBLEM. *TR

OUR JEEP IS SUBJECT TO A RECALL. WE RECEIVED THE NOTICE IN LATE 2012. WE CONTACTED THE LOCAL JEEP DEALER IN ACCORDANCE WITH THE RECALL NOTICE AND THEY SAID THEY WOULD CONTACT US. THEY DID NOT. WE CONTACTED THEM AGAIN ABOUT A MONTH AGO AND THEY SAID THEY DID NOT HAVE THE PARTS. WE CONTACTED CHRYSLER GROUP, AND THEY CONTACTED THE DEALER. WE WERE TOLD THAT THEY WOULD GET THE PARTS AND CONTACT US WITHIN 5 DAYS. THAT WAS MORE THAN A MONTH AGO. WE WOULD LIKE TO GET THIS RESOLVED, BUT OUR LOCAL DEALER SEEMS UNRESPONSIVE. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEATS OVER HEATED AND BURNED A HOLE IN THE SEATS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE WIRES FOR THE HEATER UNIT BURNED THROUGH THE SEAT. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 03V117000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE FAILURE AND CURRENT MILEAGE WAS 120,000.

WHILE DRIVING ON THE HIGHWAY, A LIGHT CAME ON THE DASH, THE AIR BAGS DEPLOYED AND I LOST COMPLETE CONTROL OF THE CAR CAUSING ME TO CRASH INTO SOME TREES AND FLIP THE VEHICLE. IT WAS TOTALED. *TR SPOKE W/ OWNER BUT VEH IS NO LONGER AVAIL. ADDED VIN. *PO

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT RECALL NOTICE. *SMD THE CONSUMER NO LONGER OWNS THE VEHICLE, BECAUSE HIS DAUGHTER WAS INVOLVED IN AN ACCIDENT AND THE VEHICLE WAS TOTALED AND DESTROYED BY HIS INSURANCE COMPANY. THE CONSUMER BELIEVED THE DEATH OF HIS DAUGHTER WAS POSSIBLY DUE TO A FAULTY VEHICLE. *JB

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, THE FRONT DRIVER'S POWER SEAT BRACKET FRACTURED AND CAUSED THE SEAT TO SHIMMY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE IS 180,000. UPDATED 03/12/13*LJ

WHEN I PUT GAS IN MY CAR THE TANK WILL START DRIPPING. THIS HAS HAPPENED 3 TIMES. DOES NOT HAPPEN EVERYTIME. *TR

TL* THE CONTACT OWNS 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. ONE YEAR LATER, THE PARTS WERE STILL NOT AVAILABLE TO REMEDY THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. UPDATED 3/5/14*CN

I RECEIVED A RECALL NOTICE FROM CHRYSLER CORPORATION IN OCTOBER 2012 REGARDING DEFECTIVE AIRBAG WITH THE POSSIBILITY IT WOULD DEPLOY WITHOUT WARNING. I WAS TOLD MY CAR WOULD BE REPAIRED WHEN THE PARTS BECAME AVAILABLE. IT IS NOW MAY 28, 2013 AND THE PARTS ARE STILL NOT AVAILABLE. I CONTACTED MY LOCAL JEEP DEALER AS WELL AS CHRYSLER CORPORATION. IN THE MEANTIME, I AM AFRAID AND UNABLE TO DRIVE THIS CAR FOR FEAR THE AIRBAG WILL DEPLOY. IT HAS NOW BEEN IDLE IN MY DRIVEWAY FOR MORE THAN SEVEN MONTHS. I CANNOT DRIVE THIS CAR AND I CANNOT SELL IT WITH THE KNOWLEDGE THAT IT HAS A VERY SERIOUS MECHANICAL DEFECT. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE RECALL NOTICE. THE CONTACT WAS INFORMED THAT THERE WAS NO APPROXIMATE DATE AS OF WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 84,000. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR