2003 Jeep Grand Cherokee Complaint Log

WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE AIR BAG DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED MINOR INJURIES AS A RESULT OF THE DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS NOTIFIED AND STATED THAT THEY HAD NEVER HEARD OF ANY SUCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

IN 2012 WE RECEIVED OUR FIRST RECALL NOTICE FROM CHRYSLER GROUP LLC. I RESPONDED BY SETTING UP AN INSPECTION APPOINTMENT WITH THEM. THEY LATER CANCELLED THE APPOINTMENT. IN 2013 I RECEIVED THE 2ND RECALL NOTICE. I SET UP ANOTHER INSPECTION, THEY INSPECTED THE VEHICLE AND TOLD ME THAT THEY DID NOT HAVE THE PART ON HAND TO MAKE THE REPAIR. THEY WOULD ORDER THE PART AND CALL ME. THEY NEVER DID CALL BACK. I CALLED THEM LATER THAT MONTH TO CHECK ON THE PART AND THEY STATED THEY NEVER RECEIVED THE REPAIR PART. NOW I GET A THIRD RECALL NOTICE. THIS IS A COMPANY VEHICLE THAT TRANSPORTS MANY PASSENGERS THROUGHOUT THE YEAR. WE ARE INDANGERING LIVES. I HAVE EXPRESSED THIS TO CHRYSLER AND THEY NEVER RESPOND WITH A REPAIR. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN 2012. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12-30-13 *BF

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO COOL PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FOLLOWING DAY THE FAILURE RECURRED. THE MECHANIC THEN REWIRED THE AIR CONDITIONING UNIT BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK EXPOSED UNDER THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT TWO MONTHS PRIOR TO THE WARNING, THE AIR BAG WAS REPLACED BECAUSE OF FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THERE WERE NO PROBLEMS FOUND WITHIN THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/11/12*LJ UPDATED 10/15/2012 *JS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) APPROXIMATELY SIX MONTHS AGO. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE PARTS WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED FUEL WAS LEAKING FROM THE FUEL TANK AND THE SMELL OF GASOLINE WAS INSIDE THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CONTACT THE MANUFACTURER REGARDING THE FUEL LEAK. THE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2003 JEEP CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG DEPLOYED WHILE PARKING. THE CONTACT THEN ATTEMPTED TO EXIT THE VEHICLE AND THE FRONT DRIVER'S AIR BAG DEPLOYED, CUTTING HER ARM. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 172,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT FRACTURED FROM THE SEAT MOUNT. AFTER INSPECTING THE SEAT, THE CONTACT DISCOVERED NINE FRACTURES IN THE MOUNTING BRACKETS AND THE POWER RACK OF THE SEAT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,113.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE TEMPERATURE INCREASED AND THE VEHICLE WAS CLOSE TO OVERHEATING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FAN MOTOR WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC REPLACED THE FAN MOTOR. THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

DRIVER SIDE SEAT BRACKET IS BROKEN. MY SEAT BRACKET BROKE DURING NORMAL USE AND I AM AVERAGE WEIGHT. APPARENTLY 1,000'S OF THESE ARE BROKEN AND MANY PEOPLE ON THE INTERNET ARE COMPLAINING ABOUT IT. THE BROKEN BRACKET ALLOWS THE SEAT TO WOBBLE AND POSSIBLY FALL BACK WHILE DRIVING. BRACKET IS MADE OF THIN GAUGE STEEL. THIS IS A VERY DANGEROUS PROBLEM, PLEASE INVESTIGATE. *TR

POOR DESIGN AND CHEAP PLASTIC PARTS LED TO PREMATURE FAILURE OF THE HEATER/AC BLEND DOORS THAT CONTROL THE AIR FLOW OF THE HEATER AND AIR CONDITIONING SYSTEM. THIS PROBLEM HAS EXISTED ON THE 1999 TO 2004 JEEP GRAND CHEROKEE. WHY DIDN'T CHRYSLER REPAIR THE DEFECT INSTEAD OF WAITING 6 YEARS? THE DEALER CHARGES $ 1300.00 TO MAKE THIS REPAIR.THE ACTUAL PART IS ABOUT $30.00. CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR

2003 JEEP GRAND CHEROKEE. CONSUMER STATES MAJOR PROBLEMS WITH ENGINE AND BLOWN HEAD GASKET *TGW

ABOUT 2/27/12 RECEIVED SAFETY RECALL NOTICE, M35/NHTSA 12V-527, CALLED 800 # PERSON SAID SHOULD RECEIVE LETTER END OF MARCH TO SCHEDULE APPOINTMENT WITH JEEP. NO LETTER, NO CALL FROM JEEP, I CALLED SUPERSTITION SPRINGS JEEP, PERSON SAID PART NOT AVAILABLE WILL CALL WHEN IS. 4/24 CALLED 800 #, PERSON SAID MUST WAIT FOR PART. 6/15/12 JEEP SAID STILL NO PART. 11/8/12 CALLED JEEP, MGR SAID PART HERE 11/20/12..TOOK JEEP IN FOR REPAIR 11/20/12....SERVICE KEPT CAR ENTIRE DAY AND WHEN PICKED UP SERVICE SAID STILL NO PART. 1/30/13 RECEIVED SECOND SAFETY RECALL NOTICE, CALLED SUPERSTITION SPRINGS JEEP SERVICE, SAID STILL NO PART WILL CALL WHEN IT COMES IN. 8/8/14 RECEIVED THIRD SAFETY RECALL NOTICE, CALLED SUPERSTITION SPRINGS JEEP SERVICE, NO RETURN CALL. THE AIR BAG ON OUR JEEP IS MAKING VERY STRANGE NOISES. FOR SAFETY REASONS WE MUST GET THIS REPAIRED IMMEDIATELY. WE ARE SO CONCERNED THAT THE BAG WILL DEPLOY WHILE DRIVING. PLEASE HELP US GET THIS TAKEN CARE OF. WE ARE AT RISK OF SOMEONE BE SERIOUSLY HURT OR POSSIBLY LOOSING THEIR LIFE. *TR

TURN SIGNALS NOT WORKING, BUT HAZARD LIGHTS WORK. *TR

SAFETY RECALL / M35 / NHTSA 12V-527 ( ORC MODULE ) DEALERSHIP NOTIFIED ME TWICE TO COME IN FOR THE ABOVE RECALL AND AFTER WAITING TWO HOURS EACH TIME, THEY TOLD ME THAT THEY DID NOT HAVE THE PARTS TO DO THE JOB. THEY ALSO TOLD ME THEY WOULD ORDER THE PARTS AND NOTIFY ME WHEN THEY WERE RECEIVED. THIS NEVER HAPPENED. IT'S BEEN TWO YEARS AND I'M OUT OF OPTIONS. THANK YOU FOR YOUR ASSISTANCE. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 162,000.. ..UPDATED 03-12-14 *BF

WHILE STOPPED AT A TRAFFIC LIGHT MY JEEP STARTED TO ACCELERATE AND, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED, SURGED FORWARD. THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST WEEK BOTH AT TRAFFIC LIGHTS AND AT STOP SIGNS, ALWAYS WHILE STOPPED. THE RPMS HAVE INCREASED TO BETWEEN 1,500 AND 4,500. THE JEEP DEALER ATTEMPTED TO FIX IT ON TUESDAY, HOWEVER THE PROBLEM RE-OCCURRED ON MY WAY HOME AND AGAIN WITH A MECHANIC IN THE VEHICLE WHEN I BROUGHT IT BACK. TO DATE, THE CAR IS STILL AT THE DEALER AND HAS NOT BEEN FIXED. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000.

FOR AN AMERICAN MADE CAR THIS IS VERY UPSETTING. SEEMS LIKE AMERICAN CARS ARE MADE TO BREAK DOWN AND NOT LAST. A WAY FOR THESE CORPORATIONS TO MAKE MONEY. MY VEHICLE HAS NO HEAT AND HAS BEEN VIEWED BY A MECHANIC AND THE COST ARE INCREASINGLY UNFAIR. WITH ON 62K MILES, THIS ISN'T RIGHT! *TR

A CAR WASH ATTENDANT PROCEEDED TO ENTER THE CUSTOMER'S 2003 JEEP GRAND CHEROKEE TO DRY IT DOWN AFTER IT ROLLED OFF OUR INSURED'S CAR WASH TRACK. THE VEHICLE WAS IN NEUTRAL. HE PLACED HIS FOOT ON THE BRAKE AND STARTED UP THE JEEP. HE PUT THE JEEP INTO DRIVE. THE ENGINE REVVED UP REALLY HIGH AND TOOK OFF. THE JEEP LURCHED AHEAD STRIKING THE CLOSED OVERHEAD CAR WASH DOOR. PHYSICAL DAMAGE TO THE DOOR AND THE CUSTOMER'S VEHICLE RESULTED. THE CUSTOMER'S VEHICLE WAS TOTALED. EMPLOYEE IS CERTAIN HE DID NOT PLACE HIS FOOT ON THE ACCELERATOR. REQUESTING ACTION BE TAKEN TO AVOID BODILY HARM AND MORE PROPERTY DAMAGE FROM OCCURRING IN THE FUTURE. UPDATED 01/17/12 *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 70 MPH WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE CONTACT HAD TO STEER INTO A ROW OF BUSHES TO STOP THE VEHICLE FROM ACCELERATING ANY FARTHER. THE VEHICLE WAS TAKEN TO A MECHANIC SEVERAL TIMES FOR THE FAILURE. THE FAILURE WAS CONTRIBUTED TO A STICKING ACCELERATOR AND THE THROTTLE BODY WAS REPLACED TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,346 AND THE CURRENT MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER FRONTAL AIR BAG DEPLOYED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE OCCUPANT RESTRAINING CONTROL MODULE BUT THE PART WAS NO LONGER AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 164,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AT 60 MPH WHEN THE CRUISE CONTROL AND THE HORN FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 76,000.

I HAVE NO HEAT IN THIS VEHICLE. I REPLACE A PART AND DETACHED THE GLOVE COMPARTMENT PERMANENTLY SO THAT I CAN TURN A KNOB TO GET HEAT, AT LEAST, ON THE DRIVER SIDE. THERE IS ZERO HEAT ON THE PASSENGER SIDE, BUT I ENGAGE THE "C" BUTTON AND THE PASSENGER SIDE GETS RECIRCULATED AIR ON THAT SIDE, (NOT WARM, BUT AT LEAST NOT FREEZING COLD). SOMETIMES TURNING THE KNOB ENGAGES THE HEAT, SOMETIMES NOT. I HAVE DISCOVERED THAT THIS IS A DEFECT IN MANUFACTURING FOR 2003 JEEP GRAND CHEROKEE LIMITED VEHICLES, ALONG WITH PRIOR YEARS. HOWEVER, TO MY KNOWLEDGE, THERE HAS BEEN NO RECALL. I PURCHASED THIS VEHICLE PRE-OWNED, WITH 80K MILES ON IT. MY QUESTION IS IF THIS IS A DEFECT IN MANUFACTURING, WHY SHOULD I HAVE TO PAY HUNDREDS OF DOLLARS TO REPAIR IT. IT SEEMS THAT THE DEALERSHIP SHOULD ABSORB THE COST OF THIS REPAIR AND NOT THE CONSUMER. ADDITIONALLY, WHY HASN'T THIS PROBLEM BEEN LISTED AS A RECALL? *TR

SEAT OVER HEATING BURNNING LEGS. *TR

DRIVING ALONG, CAR SIMPLY CUTS OFF. NO WARNING. SOLUTION IS TO DISCONNECT BATTERY CABLES, WAIT ABOUT 5 MINUTES, RECONNECT AND RESTART. DEALERS ARE BAFFLED. NO KNOWN RELIABLE FIX. VERY DANGEROUS IF ON BRIDGE, INTERSTATE OR TUNNEL. ESPECIALLY A PROBLEM AT NIGHT, AS "FIX" INVOLVES SHUTTING OFF ALL LIGHTS INCLUDING HAZARD WARNING LIGHTS. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SEAT MOUNTING BRACKET FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 125,000. THE VIN WAS UNAVAILABLE.

I HAVE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER GROUP LLC INSTRUCTING ME TO CONTACT A LOCAL CHRYSLER JEEPDRID DEALER TO RESOLVE THIS PROBLEM. I HAVE CONTACTED TWO DEALER, ONE IN JAMESTOWN, NY AND ONE IN CORY, PA. I GET THE SAME RUN AROUND FROM BOTH DEALER. THEY DON'T HAVE THE AND WILL ORDER THEM AND CALL ME TO SCHEDULE AN APPOINTMENT. I WAITED SIX MONTHS ON THE DEALER IN JAMESTOWN BEFORE CONTACTING THE DEALER IN CORY, PA. I EXPLAINED MY PROBLEM TO THE SERVICE MANGER AND ASK IF THEY COULD DO THE REPAIRS. THAT WAS 2/5/14, HE ASSURED ME THEY COULD DO THE REPAIRS AND WOULD ORDER THE PARTS NEEDED. AS YOU CAN SEE THAT HAS FIVE MONTHS AND STILL NO WORD. PLEASE ADVISE ME ON WHAT I SHOULD DO TO RESOLVE THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNALS WERE INOPERABLE. THE CONTACT CHANGED THE LIGHT BULBS AND THE FUSES WITHOUT SUCCESS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE BECAUSE THE TURN SWITCH WORKED PROPERLY AND ALSO CONTROLLED THE WINDSHIELD WIPERS. THE FAILURE MILEAGE WAS 176,000.

THE HEATER IN THE FRONT DRIVER SEAT STARTED AT FIRST TO HEAT UP AND NEARLY BURN THE LEGS OF THE DRIVER ON HIGH, HAD TO SET THE CONTROL TO LOW TO KEEP FROM BURNING THE LEGS OF THE DRIVER. AFTER COMING HOME FROM WORK THE POWER LIGHT SHOWED THAT THE SEAT WAS STILL ON, YET THE DRIVERS HEATED SEAT DOES NOT WORK ANYMORE. SMELLED SOMETHING BURNING PRIOR TO SHUTTING THE ENGINE OFF AFTER DRIVE HOME. SINCE THEN THE HEATED SEAT IN THE DRIVERS SIDE DOES NOT WORK ANYMORE. ALL OTHER CONTROLS FOR POWER SEATS ADJUSTMENTS WORK FINE. I CALLED JEEP DEALER FOR REPAIR, COME TO FIND OVER 100,000 VEHICLES HAVE HAD THIS PROBLEM WHICH REQUIRED A RECALL ON THE HEATED SEATS (RECALL NO. F17, AND J14) ID# 06V197000, AND 09V117000. I HAVE THE SAME PROBLEM THAT REQUIRES REPAIR BUT THEY WILL NOT FIX THE ISSUE UNDER RECALL. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/13/13*LJ

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRAME ON THE PASSENGER SIDE WAS RUSTING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE DRIVER SIDE TURN SIGNAL WAS NOT ILLUMINATED. THE CONTACT REPLACED THE FUSE FOR THE TURN SIGNAL HOWEVER, THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 05/02/12*BF THE CONSUMER STATED ON OCCASION, THE RIGHT BLINKER FAILED TO OPERATE AS WELL. THE FLASHER RELAY WAS REPLACED WITH A BRAN NEW PART, WHICH WORKED FOR ABOUT ONE WEEK. UPDATED 05/04/12

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED. THE CONTACT SUFFERED MINOR BURNS TO THE WRIST AND THE PASSENGER SUFFERED MINOR BURNS TO THE KNEES AS A RESULT OF THE AIR BAG DEPLOYMENT. THE WINDSHIELD WAS ALSO FRACTURED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OUTSIDE OF WARRANTY AND THERE WERE NO RECALLS FOR THE FAILURE THEREFORE, THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 99,700.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 15 MPH WHEN BOTH FRONTAL AIR BAGS DEPLOYED SIMULTANEOUSLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT BECAUSE THE VEHICLE WAS EIGHT YEARS OLD, THEY WOULD NOT BE RESPONSIBLE FOR REPAIRING THE VEHICLE. THE MANUFACTURER WAS CONTACTED WHO SEND OUT AN INVESTIGATOR TO FURTHER ASSESS THE FAILURE. THE INVESTIGATOR ADVISED THAT THE FAILURE DID NOT DEEM INVOLVEMENT OF THE MANUFACTURER AND NO FURTHER ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT MECHANICS WHO ADVISED THAT THERE WAS AN ELECTRICAL FAILURE THAT CAUSED THE DEPLOYMENT AND THAT THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT WAS ADVISED THAT THE ELECTRICAL SYSTEM COULD BE REPAIRED BUT WOULD ONLY CAUSE THE AIR BAGS TO DEPLOY AGAIN. THE INSURANCE COMPANY ALSO REFUSED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO HAVE THE VEHICLE SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/07/14*LJ

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS IN THE DRIVEWAY AND NOT TURNED ON, THE AIR BAGS DEPLOYED. THE CONTACT WAS TOLD BY THE DEALER THAT THEY WERE NOT RESPONSIBLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 118,000.

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR SEVERAL MINUTES BOTH AIR BAGS DEPLOYED ON THE DRIVER AND FRONT PASSENGER SIDE OF THE VEHICLE. NO ONE WAS INJURED. THE CONTACT CALLED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

03' JEEP GRAND CHEROKEE WITH 100K MILES. HAS BEEN WELL MAINTAINED AND TAKEN CARE OF. I'M IN THE NAVY AND AM STATIONED AT NS NORFOLK WHERE THERE MANY TUNNELS. SO, I'M DRIVING HOME FROM THE NAVAL STATION AND MY JEEP IS RUNNING PERFECT, THEN ALL OF THE SUDDEN NOTHING. IT JUST DIES. I LET IT SIT A FEW MINUTES AFTER BARELY MAKING OFF THE ROAD AND IT STARTED BACK UP. EVER SINCE IT HAS STARTED DOING THIS PERIODICALLY AND ALWAYS NO PRIOR INDICATION. I'VE DONE SOME RESEARCH AND NOTICED THAT SEVERAL JEEP OWNERS ARE HAVE SIMILAR ISSUES. THIS SEEMS TO ME TO BE A MAJOR SAFETY ISSUE TO ME. I CAN ONLY IMAGINE MY WIFE AND CHILD TRYING TO GET THROUGH A TUNNEL, OR A CURVE ANYWHERE AND IT JUST DIES. ALL OF THE SUDDEN NO POWER STEERING, NO POWER BRAKES AND TRAFFIC ZOOMING EVERYWHERE. I WOULD BE CURIOUS TO SEE HOW MANY ACCIDENTS HAVE OCCURRED AS A RESULT OF THIS. IT SEEMS TO BE DIFFICULT TO DIAGNOSE, BUT APPEARS TO BE A DEFECT WITH THE PCM SHORTING OUT. *TR

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 5 MPH THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DETERMINED THAT THE PASSENGERS AIR BAG SENSOR MODULE WAS DEFECTIVE. THE MANUFACTURER ASSISTED WITH SOME OF THE REPAIRS, BUT THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGE WAS 68,300. UPDATED 11/03/11 *BF THE MECHANIC FOUND THE WIRING HARNESS TO THE AIR BAG MODULE WAS EXTREMELY HOT, WHICH CAUSED THE AIR BAG MODULE TO SHORT OUT AGAIN. THE SHORT CAUSED MAJOR DAMAGE AND THE MODULE HAD TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED AGAIN. IT WAS DETERMINED THE WIRING HARNESS WAS BROKEN DUE TO THE WAY IT WAS INSTALLED WHEN THE VEHICLE WAS MANUFACTURED. UPDATED 03/08/12

WHILE DRIVING APPROXIMATELY 25 MPH ON A SMALL CITY STREET, BOTH FRONT AIR BAGS ON OUR 2003 JEEP CHEROKEE SPONTANEOUSLY DEPLOYED. THERE WAS NO COLLISION AND NO REASON FOR THE AIR BAG DEPLOYMENT. THE ROAD WAS SMOOTH AND THE WEATHER WAS CLEAR. POLICE CHECKED THE VEHICLE AND VERIFIED THERE WAS NO DAMAGE TO THE OUTSIDE OF THE VEHICLE. MY WIFE, WHO WAS DRIVING THE VEHICLE, APPEARS TO HAVE ONLY MINOR INJURIES BUT WILL BE CHECKED BY A DOCTOR TODAY. *TR

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THERE WAS SUDDEN VEHICLE ACCELERATION UP TO 80 MPH. THE BRAKE WAS BEING DEPRESSED BUT THE VEHICLE WOULD NOT SLOW DOWN. THE EMERGENCY BRAKE WAS ENGAGED BUT THE VEHICLE CONTINUED TO PROCEED AT 80 MPH. THE VEHICLE ALSO STARTED TO SLOW DOWN TO 60 MPH WHILE THE RPMS CONTINUED TO EXCEED OVER 700. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND A TOW TRUCK WAS CALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE INSURANCE COMPANY WAS ALSO CONTACTED AND STATED THAT THEY WANTED TO INSPECT THE FAILURE ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WILL SEND A REPRESENTATIVE TO THE DEALER TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 152,000.

THE FRONT DRIVERS POWER SEAT, BROKE FROM IT'S FRAME, THE PART WAS WELDED AND BROKE A SECOND TIME. THE SEAT IS UNSTABLE AND IN AN ACCIDENT COULD BREAK AWAY FROM THE TRACK AND WIND UP IN THE REAR SEAT. THE AIRBAG WOULD BE INEFFECTIVE. *TR

THE DRIVER'S SEAT TO MY 2003 JEEP CHEROKEE LAREDO SHEARED AWAY FROM THE SUPPORT BRACKETS. I HAVE BEEN TRYING TO FIND A SEAT OR FIND SOME WAY TO FIX IT. IT IS A SAFETY ISSUES. *TR

POWER STEERING LEAK. ....LEFT TURN SIGNAL FAILURE IT WORKS OCCASIONALLY. *TR

RIGHT REAR TAILLIGHT ASSEMBLY, BRAKE AND TAILLIGHTS REPEATEDLY BURN OUT. AFTER HAVING DEALERSHIP REPLACING BULBS MULTIPLE TIMES, THERE IS NOW A PROBLEM WITH THE ASSEMBLY AS IT IS NOT PROVIDING POWER TO THE BULB SOCKETS. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ENGAGED THE LEFT TURN SIGNAL AND BUT IT WOULD NOT ILLUMINATE. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY FOR TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 59,000.