2007 Jeep Grand Cherokee Complaint Log

MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE RECALL REPAIRS. THE DEALER WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA THE CONSUMER STATED THE PART WAS FINALLY REPLACED AFTER WAITING FOR 18 MONTHS. UPDATED 01/19/16.*JB

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE'S SPEED DECREASED AND STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR

CAR STALLED WHILE TRAVELING ON HIGHWAY AT 65MPH WITH LIGHT THROTTLE. ELECTRICAL SYSTEMS STAYED ON, ENGINE CUT OUT WITH NO WARNING. WHEN THE ENGINE STOPPED A SINGLE ALERT CHIME SOUNDED. THE CAR WAS MANEUVERED TO THE SHOULDER. PLACED THE VEHICLE IN PARK AND RESTARTED BY TURNING OFF, THEN ON. STARTED ON FIRST ATTEMPT. THIS IS THE FIRST STALL I HAVE ENCOUNTERED AFTER PURCHASING THE JEEP 1 MONTH AGO. THE ENGINE HAS STUTTERED A COUPLE OF TIMES AT HIGHWAY SPEEDS WITH THE ALERT CHIME SOUNDING ONCE EACH TIME, BUT THE ENGINE RESTARTED WITHIN A SECOND AND CONTINUED GOING. *TR

DRIVING AND ALL DASHBOARD WARNING LIGHTS KEEP BLINKING LIKE XMAS LIGHTS AND VEHICLE LOOSES POWER, PARK VEHICLE AND GO TO RESTART AND CHECK ENGINE LIGHT STAYS ON, NEXT DAY START VEHICLE AND CHECK ENGINE LIGHT IS OFF. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE. NEW WIRING AND WIRING HARNESS WAS REPLACED AT 43K MILES AND THE "CERTIFIED TECH" SAID THE PROBLEM WAS SOLVED, BUT PER MY OTHER COMPLAINTS THE PROBLEM KEEPS HAPPENING. *TR

RECALL # P41 NO PARTS AVAILABLE. VEHICLE STALING SINCE 1-14-14. *TR

I TOOK OWNERSHIP OF THE VEHICLE IN DECEMBER 2013. WHILE DRIVING, THE VEHICLE ENGINE HAS SUDDENLY SHUT DOWN ON THREE SEPARATE OCCASIONS. THE FIRST TIME WAS IN JANUARY 2014 IN HEAVY HIGHWAY TRAFFIC NEAR COLORADO SPRINGS AT ABOUT 50MPH. I WAS ABLE TO MOVE TO THE SHOULDER AND TURNED THE KEY OFF THEN RESTARTED THE ENGINE. THERE SEEMED TO BE NO ADVERSE EFFECTS THEREAFTER SO I THOUGHT IT WAS A RANDOM EVENT. THEN ONE WEEK LATER DRIVING ON A LIGHTLY TRAFFICKED HIGHWAY IN WY AT ABOUT 60MPH, WITH THE CRUISE CONTROL ENGAGED, THE ENGINE AGAIN SUDDENLY SHUT DOWN AND AGAIN I WAS ABLE TO STEER TO THE SHOULDER AND SWITCHED THE IGNITION OFF AND THEN RESTART IT. WHEN I RETURNED HOME I HAD MY LOCAL MECHANIC CHECK THE VEHICLE OVER AND HAD HIM CHECK THE COMPUTER FOR FAULTS. AFTER THE CHECKUP I THOUGHT THE ISSUE WAS SETTLED. THEN IN MARCH DRIVING DOWN A WINDING MOUNTAIN ROAD NEAR BOISE ID THE ENGINE AGAIN SUDDENLY SHUT DOWN AND I STEERED TO THE ROAD SIDE WHERE I SWITCHED THE IGNITION OFF AND THEN RESTARTED IT. THERE AFTER I READ ABOUT THIS ISSUE CONCERNING SOME JEEP MODELS. I PUT MY VIN NUMBER IN THE JEEP WEBSITE AND IT SAID THERE WERE NO RECALLS FOR IT. I WILL TAKE IT TO THE DEALER IN HOPES THERE IS A RESOLUTION FOR THIS SEEMINGLY CHRONIC SERIOUS PROBLEM. *JS

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR MECHANIC FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 82,000.

AFTER HAVING THE N23 RECALL PERFORMED, THE VEHICLE TRANSFER CASE REFUSED TO GO INTO EITHER NEUTRAL OR 4 WHEEL LOW DRIVE. DEALER REPROGRAMMED THE DTCM AND TIPM AND CORRECTED THE PROBLEM. THIS WAS FOR THE ORIGINAL OWNER. I PURCHASED THE VEHICLE IN FEB 2014. AFTER WORKING CORRECTLY FOR SEVERAL DAYS, THE PROBLEM RECURRED. IT IS NOT SAFE THE HAVE AN OFF ROAD VEHICLE THAT CANNOT BE RELIABLY BE SHIFTED INTO 4 WHEEL LOW RANGE, WHICH LOCKS THE TRANSFER CASE AND PROVIDES TRUE 4 WHEEL DRIVE. AS A RESULT, OF THIS SAFETY CONCERN AND FIAT CHRYSLER'S FAILURE TO PROVIDE A SOLUTION, I HAVE INSTALLED A FDCM THAT HAS NOT HAD THE N23 RECALL PERFORMED. THIS MAY ALSO BE UNSAFE, BUT CAN BE MITIGATED BY USING THE PARKING BRAKE. FIAT CHRYSLER NEEDS TO PROVIDE A REAL FIX TO THE ORIGINAL PROBLEM THAT DOES NOT CAUSE OTHER SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART NEEDED WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE RODE ROUGHLY AS IF IT WOULD STALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ON TWO OCCASIONS THE TRANSFER CASE HAS SHIFTED TO NEUTRAL ON IT OWN. ONE TIME IT LEFT ME IN THE MIDDLE OF THE ROAD WITH TRAFFIC. ALSO, 4WD LOW RAND OF TRANSFER CASE DOES NOT WORK. THERE WAS A RECALL DONE, KNOWN AS THE "N23 RECALL" FIRST, IT WAS DONE INCORRECTLY RESULTING IN NO LOW RANGE. SECOND, IT WAS REDONE CORRECTLY AND IT WORKED AS IT SHOULD. NOW A COUPLE MONTHS LATER IT IS SHIFTING TO NEUTRAL ON IT'S OWN AND NO 4LOW. IT IS A KNOWN PROBLEM AMONG JEEP OWNERS. THE DEALERS ONLY WANT TO REPLACE PARTS AT CUSTOMER'S COST AND VERY UNSUCCESSFULLY. *TR

RECALL P41 PARTS STILL UNAVAILABLE. WHEN WILL THEY BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO LIMP MODE. THE VEHICLE WAS NOT DIAGNOSED BUT THE CONTACT PERSONALLY REPLACED THE ELECTRONIC SHIFT MODULE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

SAME DESCRIPTION AS MANY OTHER CONSUMERS. SLOW, ROUGH ACCELERATION AT ALL TIMES. VERY DIFFICULT TO ACCELERATE ESPECIALLY WHEN ENTERING FREEWAY. NEED TO PULL OVER ON RAMP AND TURN OFF VEHICLE IN HOPES THAT RESTART WILL HELP. VEHICLE WILL STALL WHILE DRIVING ON FREEWAY. JUST COMPLETELY SHUTS DOWN. VERY DANGEROUS FOR DRIVER AND THOSE AROUND DRIVER. HAVE TO ATTEMPT TO GET TO SIDE OF ROAD AND TURN OFF VEHICLE AND HOPE THAT UPON RESTART VEHICLE WILL IMPROVE. TOO MANY COMPLAINTS OVER THE YEARS HAVE GONE UNHEEDED AND AN IMMEDIATE RECALL NEEDS TO BE DONE BEFORE SERIOUS INJURIES OR DEATHS OCCUR. *TR

WHEN STOPPED AT A STOP LIGHT ON A VERY CONGESTED ROAD. I PRESSED THE ACCELERATOR TO PROCEED WHEN THE LIGHT TURNED GREEN. I EXPERIENCED A SLOW SLUGGISH START SO I PRESSED THE ACCELERATOR FURTHER TO THE FLOORBOARD, THERE WAS NO RESPONSE BY THE ENGINE. CAR PROCEEDED AT A SLOW RATE OF SPEED (10 MPH WITH RPM'S AT 2500). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART CAR WHICH DID SOMEWHAT FIX THE PROBLEM. I HAVE EXPERIENCED THIS NUMEROUS TIMES NOW, USUALLY OCCURS WHEN THE CAR IS SHIFTING IN 1ST AND 2ND GEAR. MY CONCERN IS WHEN I PULL INTO A RIGHT OF WAY AND THE CAR DOES NOT PROPERLY ACCELERATE I PUT MYSELF AND PASSENGERS AT A SAFETY RISK OF BEING COLLIDED IN THE REAR OF MY CAR BY ANOTHER CAR. *TR

I HAD BEEN DRIVING FOR MAYBE 8 MINUTES AT 55 MPH WHEN SUDDENLY THE VEHICLE JUMPED, STALLED AND LOST POWER. AFTER GLIDING TO THE SIDE OF THE ROAD, I MADE 3 ATTEMPTS TO RESTART IN PARK. IT WOULD NOT RESTART. AFTER WAITING SEVERAL MINUTES THE CAR DID RESTART. ALL OF THIS WHILE PEOPLE ARE PASSING AT 60 MPH ON A TWO LANE ROAD!! THE VEHICLE IS NOT REGISTERING ANY CODES!! *TR

THE VEHICLE SHUTS DOWN WITHOUT ANY WARNING WHILE DRIVING. EXTREMELY DANGEROUS!! IT'S THE SECOND TIME IT HAPPENED IN THE LAST 6 YEARS, AND IT SEEMS TO HAPPEN WHEN IT IS COLD OUTSIDE. (IN FREEZING TEMPERATURE). LUCKILY, NO ONE WAS AROUND WHEN THE PROBLEMS OCCURRED, BUT IF IT HAD HAPPENED IN A CROWDED AREA, AN ACCIDENT IS IMMINENT. EXACTLY THE SAME SYMPTOM AS WHAT WAS REPORTED UNDER NHTSA ID NUMBER: 10555411 (THIS IS A COMPLAINT FILED ON 12/10/2013). IN ONE OTHER INSTANCE WHEN MY WIFE WAS DRIVING THE VEHICLE AT ABOUT 45 MPH, IT FELT LIKE THE VEHICLE SHIFTED IN THE FIRST GEAR SUDDENLY. WHEN SHE LOOKED AT THE SPEEDOMETER AREA, ALL OF THE "PRNDL" SIGNS WERE SELECTED. (OF COURSE SHE DID NOT TOUCH THE SHIFTER IN ANY WAY...) SHE SUBSEQUENTLY RESTARTED THE VEHICLE AND THE PROBLEM WENT AWAY. I'M SURPRISED NO RECALL IS ISSUED FOR THIS. FINALLY, I BROUGHT THE VEHICLE TO THE DEALER, BUT THEY HAD NO CLUE HOW TO FIX THE PROBLEM. OF COURSE! *TR

I HAVE RECEIVED A NOTICE THAT THERE IS A RECALL ON THIS VEHICLE, IT HAS BEEN OVER 8 MONTHS AND THE DEALERS ARE NO CLOSER TO HAVING A SOLUTION TO FIX THE PROBLEM THAN WHEN I WAS FIRST NOTIFIED. I UNDERSTAND THAT THE DEALERS ARE AS MUCH IN THE DARK OVER THIS RECALL AS THE CUSTOMERS. WHAT CAN I DO AS A CUSTOMER TO SPEED UP THIS PROCESS. *JS

HAD THE TRANSMISSION WARRANTY RECALL UPDATE DONE, NOW I AM GETTING A "SERVICE 4WD" LIGHT. IN DOING RESEARCH THIS IS VERY COMMON ON JEEP'S WHO HAD THE RECENT WARRANTY UPDATE. JEEP NEEDS TO CORRECT THIS PROBLEM. IN SOME CASES DEALERS ARE REPLACING ACTUATORS UNDER WARRANTY AND IN SOME NOT. MY DEALER, ED TOMKO JEEP IN AVON LAKE, OHIO, WOULD LIKE TO CHARGE ME TO TAKE A LOOK AT IT. CHRYSLER/JEEP NEEDS TO PAY TO CORRECT THIS PROBLEM. *TR

THE VEHICLE WOULD JUST SUDDENLY SHUTDOWN, I BOUGHT THE VEHICLE USED JUST A FEW DAYS BEFORE THE INCIDENT BUT DRIVING TO DIFFERENT STATE. SINCE THEN, IT HAS STALLED SEVERAL TIMES AND I HAVE TAKEN IT TO THE DEALER AND SINCE THERE IS NO ENGINE CHECK LIGHT, DEALER SAYS THEY CANNOT FIND THE PROBLEM. IT WOULD STALL AT ANY SPEED, TEMPERATURE OR ANY CONDITION. I AM AFRAID THAT IT MAY STALL AT THE WRONG PLACE AT THE WRONG TIME. ALTHOUGH IT WOULD START RIGHT AWAY BUT SOMETIMES IT TAKE 3-4 TIMES TO TURN OVER. I HOPE CHRYSLER WOULD FIND A FIX FOR THIS. *TR

THE TRUCK IS A 2007 JEEP GRAND CHEROKEE. ONCE AGAIN AS I WAS DRIVING MY VEHICLE SHUT DOWN (JERKED REAL HARD) AND I LOST ALL DRIVING CAPABILITY ETC POWER STEERING, SPEED CONTROL. . . . . I WAS DRIVING ON THE FREEWAY WHEN MY JEEP SHUT DOWN IT WAS DURING MORNING RUSH HOUR TRAFFIC. IT WAS HARD FOR ME TO GLIDE OVER TO THE SHOULDER WHEN EVERYONE AROUND YOU IS GOING 60 MPH AND YOU HAVE NO POWER STEERING. WHEN I WAS ABLE TO GET TO THE SHOULDER I PLACED THE JEEP IN PARK AND TURNED THE VEHICLE OFF AND REMOVED THE KEY AND PUT THE KEY BACK IN AND IT STARTED RIGHT UP. THIS HAS BEEN HAPPENING EVERYDAY NOW AND WHY SEARCHING THE INTERNET I'VE RAN ACROSS ON HERE AND ELSEWHERE THAT I AM NOT THE ONLY ONE HAVING PROBLEMS LIKE THIS WITH MY YEAR AND MAKE. IT IS REALLY DANGEROUS AND IM SURPRISED THERE HASN'T BEEN A RECALL YET OR A TERRIBLE POSSIBLE FATAL ACCIDENT DUE TO THE VEHICLE BEING NON RESPONSIVE IN FAST HEAVY TRAFFIC. THIS ENGINE SHUT OFF WITHOUT WARNING. I'VE NOTICED THIS HAPPENS WHEN IT IS REAL COLD OUTSIDE. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ACTUATOR NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS NOT AVAILABLE.

JEEP PERFORMED AN N23 RECALL ON 10/5/13 ON MY VEHICLE AS A RESPONSE TO A FORMER CONSUMER COMPLAINT ABOUT JEEP GRAND CHEROKEE VEHICLES SLIPPING INTO NEUTRAL WHILE PARKED. AFTER COMPLETING THE RECALL, WHICH REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE, I LEFT THE DEALERSHIP AND DISCOVERED THAT MY VEHICLE COULD NO LONGER ENTER 4 WHEEL DRIVE LOW AND RECEIVES A SERVICE 4WD SYSTEM LIGHT. I HAVE BEEN NOTIFIED BY OTHER OWNERS THAT THIS RECALL HAD A SIMILAR EFFECT ON THEIR JEEPS. I CONTACTED THE DEALER SERVICE DEPARTMENT AND THEY KNEW OF NO AVAILABLE FIX. THE SERVICE TECH MANAGER STATED THAT 1 IN 3 VEHICLES THAT HAVE HAD THE N23 RECALL RESULT IN THE SAME PROBLEM. HE SAYS IT IS LIKELY THAT 1 IN 3 IS THE SAME PROPORTION OF PEOPLE WHO ACTUALLY ATTEMPT TO USE THEIR 4 WHEEL DRIVE LOW. ON APPROXIMATELY DEC 6, 2013, DURING AN ICE STORM, MY VEHICLE BECAME STUCK ON THE SIDE OF THE ROAD. I NEEDED TO UTILIZE MY 4WD LOW TO GET BACK ONTO THE ROADWAY AND WAS NOT ABLE TO. *TR

I PURCHASED MY JEEP A LITTLE OVER A YEAR AGO USED. I HAVE HAD NUMEROUS PROBLEMS SINCE I HAVE PURCHASED IT. FIRST IT WAS THOUGHT TO BE AN ELECTRICAL PROBLEM SINCE THE CAR WOULD RANDOMLY SHUTTER, WOULD NOT WANT TO START OR JUST TURNED OFF. BATTERY WAS REPLACED MULTIPLE TIMES, SINCE IT WOULD LEAVE STRANDED AT ANY GIVEN TIME. THE ENGINE LIGHT COMES ON, BUT THERE HAS NOT BEEN A SOLUTION TO WHAT IT CAN BE. I FEEL VERY UNSAFE IN MY CAR, AND I AM NOT SURE WHAT TO DO AT THIS POINT. WHEN I TURN THE CAR ON, THERE IS A LOUD HUM OR PROPELLING SOUND COMING OUT OF THE ENGINE. WHEN I COME TO A STOP YOU CAN FEEL THE CAR SHAKE WHEN THE NOISE HAPPENS. *TR

TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014. THE DEALER AND THE MANUFACTURER INFORMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.000.

NORMAL DRIVING CONDITIONS ON ROAD AND JEEP TOTALLY DIES, NO POWER AT ALL, THIS HAS HAPPENED TWICE. TWO OTHER INSTANCES THE JEEP LOSES POWER AND SLOWS DOWN ON THE HIGHWAY AND IN HEAVY TRAFFIC. I HAVE CONTACTED MY JEEP DEALER MORE THAN ONCE, WITH NO SATISFACTION. *TR

WHILE VEHICLE IS IN MOTION A FRONT DASHBOARD LIGHTS WOULD FLASH FOR A WHILE AND SUDDENLY GOES DARK INCLUDING HEAD LIGHTS AND BRAKE LIGHTS. THIS IS NOT IN ANY CORRELATION WITH WEATHER, TEMPERATURE OR ROAD CONDITIONS. THIS HAS BEEN HAPPENING RANDOMLY AND DUE TO SAFETY CONCERN WE NO LONGER USE THE VEHICLE FOR A FAMILY TRIP AND WE DO NOT USE THE VEHICLE AT NIGHT SINCE ALL ELECTRICAL COMPONENTS GOES OFF WHILE IT IS IN MOTION. PER ONLINE SEARCH IT APPEARS THERE ARE NUMEROUS JEEP OWNERS EXPERIENCING THE SIMILAR MALFUNCTION. THIS IS A VERY SERIOUS SAFETY ISSUE, SO WHY THE MANUFACTURER HAS NOT ISSUED A RECALL TO HAVE THIS REPAIRED? *TR

AFTER RECEIVING RECALL N23, 4WD LOW NO LONGER WORKS. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE DUE TO A COMPLETE LOSS OF POWER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

WHILE I AM DRIVING MY JEEP WILL BUCK AND SHUT DOWN. I THEN HAD TO MAKE MY WAY OVER TO THE SIDE OF THE ROAD ON THE HIGHWAY WHILE CARS ARE GOING 65MPH OR GREATER AND MY SPEED IS SLOWING DOWN. WHEN I WAS ABLE TO PULL OVER AND STOP. I HAD TO REMOVE THE KEY AND PLACE THE CAR IN PARK BEFORE IT WOULD START. THE FIRST FEW TIMES I TRIED WHILE IN NEUTRAL AND MOVING TO THE SIDE OF THE HIGHWAY IT WOULD JUST CONTINUE TO CLICK AND KEEP CLICKING. THIS HAS BEEN HAPPENING SEVERAL TIMES A DAY NOW AND MY ROUTE TO WORK IS 95% HIGHWAY. IT IS SCARY THAT SOMEONE MIGHT HIT ME AND CAUSE A TERRIBLE ACCIDENT. I NOTICED THIS HAS HAPPENED TO SEVERAL JEEPS AROUND THE WORLD WITH THE SAME ISSUE. I NOTICED A RECALL FOR THE JEEP GOING INTO NEUTRAL BUT NOTHING ABOUT THIS MAJOR ISSUE ABOUT THE CAR BUCKING AND STALLING WHILE DRIVING. I NOTICED MY JEEP HAD ITS IGNITION SWITCH CHANGED OUT SOME TIME AGO ALSO. I WONDER IF HE HAD PROBLEMS BEFORE HE TRADED. I HAVE NO OTHER CAR TO DRIVE OR I WOULD AND I HAVE SPENT OVER $500 TRYING TO FIND OUT WHAT THE ISSUE IS. PLEASE START INVESTIGATING BEFORE SOMEONE GETS HURT. *TR

THE ENGINE STALLED WHILE AT CRUISE SPEED (NOT ACCELERATING) AND WITH NO WARNING. THERE WAS 1/2 TANK OF GAS; THE MIL DID NOT ILLUMINATE. UPON LOSS OF ENGINE POWER, ALL POWER ASSIST SYSTEMS (E.G.: BRAKES, STEERING) CEASED TO OPERATE. I SUCCESSFULLY RESTARTED THE VEHICLE BY SHIFTING INTO NEUTRAL AND TURNING THE KEY AS FAR TOWARD "OFF" AS IS POSSIBLE WHEN THE VEHICLE IS NOT IN PARK. ON THE SECOND ATTEMPT, THE VEHICLE RESTARTED WITH NO MIL ILLUMINATION. *TR

HAD MY LOW MILEAGE/ PERFECTLY MAINTAINED JEEP IN FOR SERVICE. THEY PERFORMED THE N23 RECALL BECAUSE OF A FAULTY CHIP THAT CAUSES THE TRANSFER CASE TO GO INTO NEUTRAL AND ROLL AWAY. A WEEK OR SO AFTER HAVING THIS PERFORMED I WENT TO LOCK MY JEEP INTO 4WD LOW AND MY "SERVICE 4WD" MESSAGE APPEARS. IS READING THE SAME CODE EVERYONE ELSE WITH THIS PROBLEM IS HAVING AFTER HAVING THE N23 RECALL PERFORMED. 4WD LOW WORKED FLAWLESSLY WHEN I USED IT THE WEEK BEFORE TAKING IT INTO THE DEALER. WHATS FUNNY IS THE SERVICE WRITER SAID "THERE HAVE BEEN A FEW CASES THE 4WD LOW STOPS WORKING, BUT THOSE CARS HAD HIGH MILEAGE" WHEN I ASKED HIM WHAT THE RECALL WAS AND IF ANYTHING BAD HAD COME FROM IT. *TR

THE CAR WAS A 2007 JEEP GRAND CHEROKEE. ONCE AGAIN AS I WAS DRIVING MY VEHICLE SHUT DOWN (JERKED REAL HARD) AND I LOST ALL DRIVING CAPABILITY ETC POWER STEERING, SPEED CONTROL. . . . . I WAS DRIVING ON THE FREEWAY WHEN MY JEEP SHUT DOWN IT WAS DURING MORNING RUSH HOUR TRAFFIC. IT WAS HARD FOR ME TO GLIDE OVER TO THE SHOULDER WHEN EVERYONE AROUND YOU IS GOING 60 MPH AND YOU HAVE NO POWER STEERING. WHEN I WAS ABLE TO GET TO THE SHOULDER I PLACED THE JEEP IN PARK AND TURNED THE VEHICLE OFF AND REMOVED THE KEY AND PUT THE KEY BACK IN AND IT STARTED RIGHT UP. THIS HAS BEEN HAPPENING EVERYDAY NOW AND WHY SEARCHING THE INTERNET I'VE RAN ACROSS ON HERE AND ELSEWHERE THAT I AM NOT THE ONLY ONE HAVING PROBLEMS LIKE THIS WITH MY YEAR AND MAKE. IT IS REALLY DANGEROUS AND IM SURPRISED THERE HASN'T BEEN A RECALL YET OR A TERRIBLE POSSIBLE FATAL ACCIDENT DUE TO THE VEHICLE BEING NON RESPONSIVE IN FAST HEAVY TRAFFIC. THIS ENGINE SHUT OFF WITHOUT WARNING. I'M GETTING TIRED OF GOING TO DIFFERENT SHOPS AND NO ONE KNOWS WHAT IS WRONG. APPARENTLY JEEP HAS MADE A BAD TRUCK SINCE THIS IS A WIDE SPREAD PROBLEM AROUND THE WORLD FOR THIS YEAR AND MODEL. *TR

WHEN DRIVING THE VEHICLES ENGINE WILL SHUT OFF WITHOUT WARNING OR REASON. IT HAPPENS VERY RANDOMLY.

AS I WAS DRIVING MY CAR JERKED REAL HARD AND ALL MY DASH LIGHTS CAME ON AND MY ABILITY TO DRIVE MY CAR WAS USELESS. MY JEEP SLOWED DOWN ON THE FREEWAY DURING MORNING RUSH HOUR TRAFFIC ALMOST CAUSING SEVERAL ACCIDENTS. AS I WAS TRYING TO RESTART MY JEEP IT JUST KEEP MAKING A CLICKING NOISE AND WOULDN'T STOP. I HAD TO PULL THE KEY FROM THE IGNITION AND REINSERT THE KEY AND TRY TO START THE JEEP. AFTER 3 TRIES IT STARTED AND I WENT TO DRIVE OFF AND AS I WAS ACCELERATING MY JEEP DID IT AGAIN FINALLY IT STAYED ON AND I WAS ABLE TO DRIVE TO A SAFE LOCATION. MY JEEP SOUNDED REAL STRANGE NOT LIKE NORMAL. THIS IS THE 7 TH OR 8TH TIME THIS HAS HAPPENED SINCE I HAD MY JEEP NOT EVEN A YEAR TO DATE. *TR

WHILE AT A STOP LIGHT, THE ENGINE STALLED AND PRODUCED A MIL READING. CODES P0129, P0688, P0884 WERE STORED, BUT CLEARED UPON THE NEXT CYCLING OF THE IGNITION. THE VEHICLE WOULD NOT RESTART UNTIL A FULL POWER-OFF CYCLE (IN PARK). ATTEMPTS TO RESTART WHILE IN NEUTRAL RESULTED IN THE ENGINE TURNING OVER AND IMMEDIATELY KILLING. *TR

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER :14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

CRUISING ALONG AT 60MPH SUDDENLY HAD REDUCED POWER, VEHICLE WOULD NOT GO MORE THE 40MPH, THIS HAS HAPPEND TWICE SINCE. PULLED TO THE SIDE OF THE ROAD, TURNED OFF VEHICLE, RESTARTED, AND WAS BACK TO NORMAL. *TR

ONCE AGAIN AS I WAS DRIVING MY VEHICLE SHUT DOWN (JERKED REAL HARD) AND I LOST ALL DRIVING CAPABILITY ETC POWER STEERING, SPEED CONTROL..... I WAS DRIVING ON THE FREEWAY WHEN MY JEEP SHUT DOWN IT WAS DURING MORNING RUSH HOUR TRAFFIC. IT WAS HARD FOR ME TO GLIDE OVER TO THE SHOULDER WHEN EVERYONE AROUND YOU IS GOING 60 MPH AND YOU HAVE NO POWER STEERING. WHEN I WAS ABLE TO GET TO THE SHOULDER I PLACED THE JEEP IN PARK AND TURNED THE VEHICLE OFF AND REMOVED THE KEY AND PUT THE KEY BACK IN AND IT STARTED RIGHT UP. THIS HAS BEEN HAPPENING EVERYDAY NOW AND WHY SEARCHING THE INTERNET I'VE RAN ACROSS ON HERE AND ELSEWHERE THAT I AM NOT THE ONLY ONE HAVING PROBLEMS LIKE THIS WITH MY YEAR AND MAKE. IT IS REALLY DANGEROUS AND IM SURPRISED THERE HASN'T BEEN A RECALL YET OR A TERRIBLE POSSIBLE FATAL ACCIDENT DUE TO THE VEHICLE BEING NON RESPONSIVE IN FAST HEAVY TRAFFIC. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

STARTED WITH TRACTION CONTROL LIGHT FLASHING, THEN IT SLOWED VEHICLE FELT LIKE BRAKES WERE ON, GAVE IT MORE GAS AND GOT NO SPEED INCREASE, PRESSED ON THE BRAKE AND THEN IT SEEMED TO SURGE AND SPEED UP ON ITS OWN. THIS WAS UNEXPECTED ACCELERATION &COULD HAVE LOST CONTROL. AFTER THIS! IT WENT BACK TO NORMAL DRIVING. NEXT DAY TOOK A 110 MILE TRIP TRAVELING 70 MPH ON HIGHWAY NO ISSUES UNTIL I ARRIVED AT DESTINATION PULLED INTO DRIVEWAY AND PUT IN PARK AND SEVERAL WARNING LIGHTS CAME ON ABS, ESP, BAS, &TRACTION CONTROL LIGHT FLASHING & SERVICE 4 WHEEL DRIVE... I HAD NO PROBLEMS UNTIL I STOPPED... WHEN I STARTED UP TO RETURN HOME ALL THE ABOVE LIGHTS STAYED ON BACKED UP OUT OF DRIVEWAY , WHEN I PUT IT IN DRIVE AND GAVE IT GAS IT STARTED TO MAKE A BAD GRINDING SOUND LIKE METAL ON METAL A CLUNKING SOUND AND DID NO'T RESPOND TO FUEL PEDDLE. I INCREASED SPEED THEN I FELT IT RELEASE LIKE PARK BRAKE BEING RELEASED... IT DROVE NORMAL BACK HOME DASH LIGHTS STILL ON,... 110 MILE TRIP DOING 70 MOST OF THE WAY... AT HOME I USED THE BUILT IN VEHICLE SCANNER AND GOT CODE U1417 WHICH INDICATES FRONT LEFT WHEEL SENSOR... I REPLACED BOTH SIDES SAME GRINDING SOUND, REPLACED THE 2 BACK SENSOR... NOW I HAVE NO LIGHTS ON DASH AND NO GRINDING CLUNKING SOUNDS NO SOUNDS AT ALL. BUT WHEN I DRIVE I GET THE TRACTION CONTROL LIGHT FLASHING GIVING IT GAS I CAN NO'T ACCELERATE ABOVE 25 MPH ,SEEMS TO RELEASE AT LOWER SPEEDS BELOW 25MPH BUT IT FEELS LIKE THE BRAKES ARE ON AND SOMETHING IT DECREASING ENGINE POWER... THIS IS A DANGEROUS PROBLEM! WHEN I PULLED UNTO TRAFFIC AND I COULD NO'T GET UP TO SPEED I ALMOST GOT INTO A BROADSIDE ACCIDENT... I THOUGHT I HAD FIXED THE PROBLEM TESTED IT IN MY DRIVEWAY NO DASH LIGHTS ON ,AND NO GRINDING OR CLUNKING SOUND SO WHAT IS IT NOW? ... IS IT SOME TRACTION CONTROL PROBLEM SEEMS TO BE A FATHOM PROBLEM A LOT OF JEEP OWNERS ARE HAVING!! *TR

I WAS DRIVING MY 2007 GRAND CHEROKEE OVERLAND 5.7L HEMI AND THE TRUCK JUST CUTS OFF WITH NO WARNING AND THEN ALL THE WARNING LIGHTS CAME ON AND CAR STOPPED IN THE MIDDLE OF THE ROAD DURING MORNING RUSH HOUR TRAFFIC. CAR RESTARTED AFTER A FEW TRIES AND THE KEY WAS REMOVED FROM THE IGNITION. AS I SEE THIS IS AN ON GOING ISSUE WITH THE 5.7L HEMI JEEP GRAND CHEROKEE OVERLAND'S AND THERE HAS BEEN NO RESOLUTION TO THIS PROBLEM. IT CAN CAUSE A MAJOR ACCIDENT AND A HUGE LAWSUIT AGAINST JEEP. THIS SHOULD BE SERIOUSLY LOOKED INTO AN A RECALL SHOULD BE DONE FOR ALL THE OTHER JEEP OWNERS THAT HAVE THIS SAME PROBLEM ALL OVER THE UNTIED STATES. *TR

AS I WAS DRIVING MY CAR JERKED REAL HARD AND ALL MY DASH LIGHTS CAME ON AND MY ABILITY TO DRIVE MY CAR WAS USELESS. MY JEEP SLOWED DOWN ON THE FREEWAY DURING MORNING RUSH HOUR TRAFFIC ALMOST CAUSING SEVERAL ACCIDENTS. AS I WAS TRYING TO RESTART MY JEEP IT JUST KEEP MAKING A CLICKING NOISE AND WOULDN'T STOP. I HAD TO PULL THE KEY FROM THE IGNITION AND REINSERT THE KEY AND TRY TO START THE JEEP. AFTER 3 TRIES IT STARTED AND I WENT TO DRIVE OFF AND AS I WAS ACCELERATING MY JEEP DID IT AGAIN FINALLY IT STAYED ON AND I WAS ABLE TO DRIVE TO A SAFE LOCATION. MY JEEP SOUNDED REAL STRANGE NOT LIKE NORMAL. THIS IS THE 5 OR 6TH TIME THIS HAS HAPPENED SINCE I HAD MY JEEP NOT EVEN A YEAR TO DATE. *TR

WHILE COMING TO A STOP AT A LIGHT, THE ENGINE STALLED. THE MIL ILLUMINATED, BUT CLEARED UPON THE NEXT POWER-ON CYCLE, SO NO CODES COULD CAPTURED; SUBSEQUENT READS REVEALED NO STORED CODES. RESTART REQUIRED THE VEHICLE TO BE IN PARK; ATTEMPTS WHILE IN NEUTRAL RESULTED IN THE ENGINE TURNING OVER, BUT IMMEDIATELY DYING. *TR

VEHICLE SHUT OFF WHILE DRIVING WITHOUT ANY DRIVER ACTION. WEATHER CLEAR. PAVEMENT DRY. DON'T KNOW TEMP. NEVER REPORTED AS I THOUGHT IT WAS A ONE-OFF INCIDENT - UNTIL HEARING OF THE CURRENT RECALL FOR THIS ISSUE ON OTHER JEEP VEHICLES IN THIS TIME PERIOD. *TR

VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT THEY HAVE A PROBLEM, BUT THERE A HUNDREDS ON THE INTERNET ALL COMPLAINING ABOUT THE SAME THING. SOMETHING NEEDS TO BE DONE TO GET CHRYSLER /JEEP TO FIX THIS PROBLEM. *TR

AFTER RECEIVING RECALL N23, 4WD LOW NO LONGER WORKS. *TR

TL* THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE FOUR WHEEL DRIVE WARNING LAMP ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT GEARS. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 3/12/14*CN