NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Jeep Grand Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY JEEP GRAND CHEROKEE WILL STALL DUE TO A POORLY SHIELDED WIRING HARNESS. I'M SURE YOU'VE SEEN THIS COMPLAINT BEFORE AND I'M INCLUDING A LINK FOR YOU TO READ THROUGH TO SEE HOW MANY OTHER HEMI OWNERS ARE HAVING THIS ISSUE. THE TEMPORARY FIX IS TO PUT TIN FOIL AROUND OUR HARNESSES???? HTTP://WWW.JEEPFORUM.COM/FORUM/F67/2007-JEEP-GRAND-CHEROKEE-OVERLAND-STALLING-PROBLEM-1147825/INDEX1.HTML. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE AS IF THE BRAKE PEDAL WERE BEING DEPRESSED. THE FAILURE OCCURRED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS EVENTUALLY ABLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
DRIVING DOWN ROAD AND ENGINE STALLED. LOSS OF POWER STEERING AND POWER BRAKES. PUT CAR IN PARK AND THE CAR STILL MOVED WOULDN'T RESTART HAD TO SWITCH IGNITION OFF AND TAKE KEY OUT OF IGNITION BEFORE ENGINE WOULD START. STALLS AT RANDOM WITHOUT ANY ENGINE MALFUNCTION LAMPS. HAZARD TO BE DRIVING ON ROAD. PROBLEM STILL UNKNOWN AND VEHICLE IS OUT OF EXTENDED WARRANTY. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PART IS ON PERMANENT BACK-ORDER. THE REASON THIS PART IS ON BACK-ORDER IS BECAUSE THE SOFTWARE UPDATE AS PART OF THE RECALL CAUSES THE SYSTEM FAILURE! AS I'VE RESEARCHED SEVERAL DIFFERENT JEEP FORUMS (HERE, FOR EXAMPLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RECALL-2005-2010-GRAND-CHEROKEES-2006-2010-COMMANDERS-1521883/INDEX17.HTML), THIS IS HAPPENING WITH MOST, IF NOT ALL, QUADRA-DRIVE II FOUR WHEEL DRIVE SYSTEMS AFTER COMPLETING THE N23 RECALL. FOR THOSE WITH THE SKILLS TO UNDO THE RECALL "FLASH", THE PROBLEM GOES AWAY AND THEIR "FOUR WHEEL DRIVE LOW" WORKS. HELP! *TR
DRIVING DOWN ROAD AND ENGINE STALLED. LOSS OF POWER STEERING AND POWER BRAKES. CAUSED CAR BEHIND ME TO SLAM ON BRAKES TO AVOID GETTING HIT. PUT IN NEUTRAL AND TRIED TO START. HAD TO SWITCH IGNITION OFF BEFORE ENGINE WOULD START. STALLS AT RANDOM WITHOUT ANY ENGINE MALFUNCTION LAMPS. HAZARD TO BE DRIVING ON ROAD. PROBLEM STILL UNKNOWN AND VEHICLE IS OUT OF EXTENDED WARRANTY BY FIVE THOUSAND MILES. *TR
WHILE DRIVING THE VEHICLE THE ENGINE WILL RANDOMLY SHUT OFF (STALL), THIS OCCURS AT ANY SPEED AND ANY DRIVING CONDITION, OCCASIONALLY IT WILL BE VERY DIFFICULT TO RESTART, TAKING MULTIPLE TRIES. THIS IS EXTREMELY DANGEROUS ESPECIALLY WHEN TURNING ACROSS THE OPPOSING LANE. THE STALLING HAPPENS FREQUENTLY AT TIMES, AS MUCH AS 3 TO 4 TIMES A DAY. *TR
WHILE DRIVING THE TRANSMISSION WILL SLIP INTO NEUTRAL AND REVS HIGH, ALL GEARS HIGH-LIGHT ON THE DASH BOARD, AND THIS HAPPENS AT MULTIPLE SPEEDS MANY DIFFERENT TIMES? THERE HAVE BEEN SEVERAL TIMES THIS HAS ALMOST CAUSED MY HUSBAND AND I TO HAVE AN ACCIDENT. I WAS TOLD BY THE DEALERSHIP THAT A RECALL HAS BEEN ISSUED AND TO WAIT UNTIL NOTIFIED??? THIS IS NOT SOMETHING TO TAKE LIGHTLY AND HAVING ALMOST BEEN IN ACCIDENT(S) I FEEL THIS NEEDS IMMEDIATE ATTENTION. *TR
I WAS DRIVING DOWN THE ROAD, ONLY GOING AROUND 15 MPH, WHEN MY P R N D ALL LIT UP AND I WAS UNABLE TO DRIVE. I STOPPED AND PUT IT IN PARK AND TRIED AGAIN AND IT RAN FINE. THIS HAPPENED ON TWO OTHER OCCASIONS. I WAS GETTING READY TO LEAVE AND PUT MY VEHICLE IN DRIVE AND IT JERKED FORWARD. I'M VERY DISAPPOINTED THAT I HAVE TO REPLACE THE ELECTRONIC MONITORING SYSTEM AT SUCH A LOW MILEAGE, THE COST FOR THIS IS CLOSE TO $400 AND THAT IS NOT PRICING LABOR AND NOT TO MENTION DANGEROUS FOR THIS TO HAPPEN WHILE YOU ARE DRIVING. *TR
PURCHASED 2007 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI JULY 31, 2007. DECEMBER 1, 2010 MY WIFE WAS TRAVELING ON AN INTERSTATE AT 65 MPH WHEN THE ENGINE SUDDENLY SHUT DOWN. SHE MANAGED TO PULL THE CAR OFF THE ROAD, STARTED THE ENGINE AND DROVE HOME WITHOUT ANY MORE ISSUES. DEALERSHIP TECHNICIAN DISCOVERED P0884 CODE FROM THE PCM. HE COULD NOT FIND ANY PROBLEMS. CAR CONTINUED TO STALL NUMEROUS TIMES AT HIGH SPEED AND SOMETIMES WHILE STOPPED AT A STOP SIGN OR RED LIGHT. THIS PROBLEM STARTED SHORTLY AFTER THE ENGINE SPARK PLUGS WERE CHANGED. AFTER NUMEROUS PARTS WERE CHANGED AT THE DEALERSHIP, WITH NO RESULTS, THE TECHNICIAN CONTACTED AN ENGINEER FROM THE CHRYSLER COMPANY. DURING AN ON SITE VISIT THE ENGINEER SUSPECTED THERE WAS AN ISSUE WITH THE UPPER ENGINE HARNESS RECEIVING AN ELECTRICAL INDUCTION FROM THE ENGINE COILS CAUSING THE PCM TO SHUT THE ENGINE DOWN. THE TECHNICIAN INSTALLED FOIL AROUND THE HARNESS AND WIRE TIED THE HARNESS UP OFF THE CRADLES THEY LAY IN. ENGINE PERFORMED NORMAL WITH NO SHUT DOWNS FOR SEVERAL MONTHS. DECISION WAS MADE TO CHANGE THE UPPER ENGINE HARNESS. SINCE THE HARNESS WAS CHANGED MY JEEP HAS STALLED OUT FOUR MORE TIMES. THE MOST RECENT STALL OCCURRED THE LAST WEEK OF DECEMBER 2012. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE TRAVELING AT INTERSTATE SPEED LIMITS AND YOUR CAR STALLS. CHRYSLER PLACES DRIVERS IN A SITUATION WITH A VEHICLE THAT IS UNCONTROLLABLE WHILE TRAVELING ON AN INTERSTATE WITH CARS BEHIND YOU. I STARTED AN ON LINE THREAD IN JEEP FORUM.COM CONCERNING THIS ISSUE. HTTP://WWW.JEEPFORUM.COM/FORUM/F67/2007-JEEP-GRAND-CHEROKEE-OVERLAND-STALLING-PROBLEM-1147825/. THERE ARE NUMEROUS OTHER FOLKS HAVING THIS PROBLEM IN THE USA, CANADA, AND HAWAII. I THINK THAT AN INVESTIGATION SHOULD BE PERFORMED TO DISCOVER WHAT IS CAUSING THIS ISSUE AND COME UP WITH A POSITIVE REPAIR FOR CUSTOMERS THAT ARE HAVING THIS PROBLEM. *TR
I WAS DRIVING 65 MILES PER HOUR ON THE EXPRESSWAY, WHEN SUDDENLY, MY JEEP BEGAN TO DECELERATE UNTIL IT REACHED ABOUT 40 MILES PER HOUR, EVEN THOUGH I MAINTAINED CONSTANT PRESSURE ON THE ACCELERATOR PEDAL. IT FELT LIKE I HAD NO CONTROL OVER THE SPEED OF THE VEHICLE. TRAFFIC WAS LIGHT SO I COASTED, AND PRESSED THE PEDAL A LITTLE HARDER, UNTIL EVENTUALLY, THE SUV LURCHED AND THEN STARTED TO ACCELERATE. ABOUT 3 MINUTES LATER, THE SAME THING HAPPENED AGAIN WHILE I WAS STILL DRIVING ON THE EXPRESSWAY. THE VEHICLE DECELERATE TO 35 WHILE IT SEEMED THAT I COULD NOT CONTROL THE SPEED, AND THEN ACCELERATED AGAIN. AFTER THE ACCELERATION DROPPED AND THEN INCREASED THE SECOND TIME, I WAS ABLE TO MAINTAIN 65 MILES PER HOUR UNTIL I EXITED THE EXPRESSWAY 15 MILES LATER NEAR MY HOME. DRIVING A VEHICLE UNDER THESE CONDITIONS IS A HORRIBLE FEELING! I WAS SO AFRAID THAT A CAR OR TRUCK MOVING AT THE NORMAL SPEED WOULD CRASH INTO ME. IF THE TRAFFIC HAD BEEN HEAVIER, I WOULD HAVE HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY, WHICH WOULD HAVE BEEN EVEN MORE TERRIFYING, BECAUSE IT WAS DARK OUTSIDE, AND I HAD NO IDEA WHAT WAS GOING ON OR HOW LONG I WOULD BE STRANDED. WE JUST HAD THE SUV'S ENGINE TUNED ONE MONTH AGO AT THE DEALER'S SERVICE CENTER, AND WE ALSO HAD THE OIL CHANGED AT THE SAME TIME. THERE HAVEN'T BEEN ANY EPISODES LIKE THIS UNTIL NOW. I'M ACTUALLY AFRAID TO DRIVE THE JEEP AGAIN! *TR
THE ENGINE SHUTS OFF FOR NO APPARENT REASON. IT CAN HAPPEN AT ANY TIME WHETHER AT A STOP, OR AT ANY SPEED. I NEVER KNOW WHEN IT WILL SHUT OFF. WHEN THE ENGINE SHUTS OFF, I SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND THEN BACK ON AND START THE ENGINE. IT WILL NOT RESTART UNLESS THE IGNITION IS TURNED OFF. THE ENGINE RUNS FINE AFTER THAT NORMALLY. HAPPENS EVERY 50-100 MILES AND TENDS TO OCCUR MORE OFTEN IN WARMER WEATHER. THERE IS NO SPECIFIC ACTION THAT HAS OCCURRED PRIOR TO THE OCCURRENCES SUCH AS FILLING THE TANK. DEALERS HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM AND NO OBD CODES ARE DISCLOSED. I ESTIMATE IT HAS HAPPENED 200 TIMES. *TR
ON 12/5/2012 MY 2007 JEEP GRAND CHEROKEE LIMITED WITH ONLY 33,466 MILES STALLED ON THE HIGHWAY AT ABOUT 60MPH. I ALMOST GOT INTO AN ACCIDENT BECAUSE OF THE LOSS OF POWER STEERING AND BRAKES. I THOUGHT THIS WAS AN ISOLATED INCIDENT HOWEVER SINCE THEN THE STALLING PROBLEM HAS BEEN INCREASINGLY GETTING WORSE TO THE POINT WHERE I RECENTLY HAD TO TAKE MY JEEP TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP WAS COURTEOUS, BUT UNFORTUNATELY TOLD ME THAT THE HEMI ENGINES HAVE THIS KNOWN PROBLEM FOR STALLING AND THEY HAD TO CHANGE OUT $1500.00 WORTH OF PARTS TO HOPEFULLY FIX THE PROBLEM. SADLY MY EXTENDED COVERAGE DID NOT COVER THE COST DUE TO THE LACK OF CHRYSLER/JEEP NOT BEING ABLE TO GIVE THEM AN ACTUAL BROKEN PART NUMBER. IT SEEMS CHRYSLER/JEEP IS JUST PLAYING GUESSING GAMES TO FIX THE PROBLEM! WHILE RESEARCHING THE WEB I CAME ACROSS A WEB SITE CALLED "WWW.JEEPFORUM.COM" AND FOUND OUT THAT THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WHO ARE SUFFERING THIS SAME PROBLEM AND IT IS VERY CLEAR TO ME THAT THIS PROBLEM SHOULD BE RECALLED BY CHRYSLER/JEEP. SADLY I KNOW THIS WILL FALL ON DEAF EARS AT THE NHTSA AS OTHERS HAVE ALSO STATED ON THE JEEP FORUM WEB SITE, BUT I'M HOPING BY TAKING THE TIME TO WRITE THIS POST THAT IT WILL INFORM ANYBODY WHO IS CONSIDERING TO BUY A JEEP VEHICLE TO THINK TWICE AS CHRYSLER/JEEP ARE PRODUCING PURE JUNK VEHICLES THAT YOU COULD END UP COMPROMISING YOUR LIFE AND OTHERS AROUND YOU! REMEMBER HUNDREDS IF NOT THOUSANDS OF PEOPLE CAN'T BE WRONG!! *TR
PURCHASED 2007 JEEP GRAND CHEROKEE OVERLAND 5.7 ON 11/30/2012. ON 12/04/2012 I EXPERIENCED STALLING WHILE DECELERATING TO STOP FOR A STOP LIGHT, THEN THE VEHICLE STALLED SHOWING CODE P0884. THE VEHICLE STARTED RIGHT BACK UP WHEN I TURNED THE KEY WITH NO SIGNS OF HESITATION. EVER SINCE THAT DAY, MY VEHICLE STALLS ON AVERAGE ABOUT 8-10 TIMES PER WEEK DEPENDING ON HOW OFTEN I USE THE VEHICLE. IT STALLS MAINLY DURING IDLE OR COMING TO A STOP AND THE MOST FRIGHTENING STALL I HAVE EXPERIENCED WAS WHEN I WAS TRAVELING AT 60MPH ON A MAJOR HIGHWAY AND THE VEHICLE COMPLETELY STALLED, AND INSTANTLY RESTARTED ITSELF. BOTH TIMES I EXPERIENCED STALLING AT HIGH SPEED WAS WHEN I WAS DOING ABOUT 60MPH AND BOTH TIMES THE VEHICLE RESTARTED ITSELF ON ITS OWN. BUT EVERY TIME THE VEHICLE STALLS, I LOOSE ALL POWER INCLUDING POWER STEERING WHICH WORRIES ME VERY MUCH. APPARENTLY I AM NOT THE ONLY 2007 JEEP GRAND CHEROKEE OVERLAND WITH THE 5.7 MOTOR OWNER EXPERIENCING THIS PROBLEM. I AM ONE OF THE HUNDREDS ON OWNERS INVOLVED IN A GROUP DISCUSSION ON JEEPFORUM.COM WHERE WE DISCUSS THIS PROBLEM AND STEPS THAT JEEP, PRIVATE MECHANICS, AND/OR OWNERS THEMSELVES HAVE TAKEN TO CORRECT THIS STALLING PROBLEM. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND NO ONE SEEMS TO HAVE A SOLUTION. LOSS OF POWER AT 60MPH IS A VERY BIG ISSUE AND I WORRY THAT SOMEONE CAN BE VERY HURT OR KILLED BY LOSS OF POWER STEERING DURING STALLING. I HOPE THIS ISSUE RAISES CONCERNS FOR MY VEHICLE AND I WOULD BE MORE THAN WILLING TO ALLOW SOMEONE FROM THE NHTSA COME AND TEST DRIVE MY VEHICLE TO EXPERIENCE WHAT I AND HUNDREDS, POSSIBLY THOUSANDS OF OTHERS ARE EXPERIENCING. THANK YOU VERY MUCH AND IF YOU SHOULD HAVE ANY QUESTIONS IN REGARDS TO THIS PROBLEM, PLEASE DO NOT HESITATE TO CONTACT ME ANY TIME. *TR
THE FUEL RETURN ASSEMBLY ON THE 3.0L TURBO DIESEL ENGINE LEAKS FUEL DUE TO THE FAILURE OF THE CLAMPS ON THE HOSES AND THE O-RING AT THE RETURN ASSEMBLY CONNECTION POINT. THIS HAS BEEN ACKNOWLEDGED BY DAIMLER BENZ AND CHRYSLER AS A TECHNICAL SERVICE BULLETIN ON OTHER VEHICLES WITH THE SAME POWERTRAIN AND COULD RESULT IN A FIRE BUT HAS NOT BEEN RECALLED. *TR
ESM- ELECTRONIC SHIFT MODULE ISSUE: P, R, N, D, L ALL LIGHT UP SIMULTANEOUSLY AND THE CAR GETS CONFUSED AS TO WHICH GEAR IT SHOULD BE USING.THE CHECK ENGINE LIGHT HAS COME ON. IT SHIFTS ROUGHLY. OFTEN THE CAR LOSES POWER DRIVING DOWN THE STREET, HIGHWAY AND INTERSTATE, HOW IS THIS NOT A RECALL??? THIS IS THE 4TH TIME THIS HAS HAPPEN, AND THIS TIME THE CHECK ENGINE LIGHT IS ON. DOES SOMEONE HAVE TO GET KILLED BEFORE THIS IS RECALLED??? PS-YOUR VEHICLE DROP BOX DOES NOT WORK. *TR ## VIN FAILED ##
THERE ARE NO BRAKE OR TAIL LIGHTS OR BRAKE LIGHTS WHEN IT IS DARK, EVERYTHING WORKS IN THE DAY LIGHT, VERY DANGEROUS TO DRIVE WITHOUT ANY LIGHTS IN REAR OF CAR. *TR
THIS IS A CONTINUING ISSUE. THE SPEED WILL SUDDENLY DECREASE TO 30 MILES PER HOUR WITHOUT ANY ACTION ON DRIVERS PART. THIS IS DANGEROUS, ESPECIALLY ON BUSY ROADS. WE WERE TOLD IT WAS THE FRONT CONTROL MODULE BUT AFTER READING REVIEWS IT DOESN'T SOLVE THE PROBLEM. CHRYSLER SHOULD BE HELD RESPONSIBLE TO IDENTIFY THE PROBLEM, THEN ISSUE A RECALL. THEY ARE NOT INTERESTED IN DOING ANYTHING. WE BAILED THEM OUT? *TR
THE LIGHTS IN MY DASH WERE FLASHING OFF AND ON WHILE DRIVING THE VEHICLE, AND THE SUNROOF KEPT OPENING AND WOULD NOT CLOSE. ALSO, WHEN A DOOR WAS OPENED ON THE VEHICLE, WHILE THE ENGINE WAS OFF AND NO KEY WAS IN, THE HEADLIGHTS WOULD FLASH, TOOK TO THE DEALER, THEY REPLACED THE INSTRUMENT CLUSTER, PROBLEM STILL PERSIST. WHILE AT THE DEALER THEY ALSO ATTEMPTED TO REPAIR THE N23 RECALL, AT THAT POINT I WAS ADVISED THAT THERE WERE 8 SOFTWARE UPDATES, WHICH THE DEALER DID WITHOUT CHARGE. AFTER ATTEMPTED REPAIR OF N23 RECALL, I WAS ADVISED THE 4 WHEEL DRIVE IN MY VEHICLE WAS NOT FUNCTIONING DUE THE RECALL REPAIR, IT HAS BEEN 2 MONTHS AND TO DATE CHRYSLER HAS BEEN UNABLE TO PRODUCE A PART, THE 4 WHEEL DRIVE ACTUATOR, I CONTACTED CHRYSLER CORPORATION NUMEROUS TIMES TO NO AVAIL, WAS ADVISED THE PART IS ON RESTRICTION. IT IS DANGEROUS!!! ESPECIALLY TO THINK YOUR VEHICLE IS FUNCTIONING PROPERLY AND ITS NOT. CHRYSLER HAS DONE NOTHING TO HELP REMEDY THE SITUATION. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL WAS ENGAGED BUT FAILED TO RESPOND. THE CONTACT MERGED TO THE SHOULDER, POWERED OFF AND RESTARTED THE VEHICLE. THE VEHICLE INTERMITTENTLY CONTINUED TO EXPERIENCE FAILURES WITH THE ACCELERATOR AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 10,500. UPDATED 12/11/12 *CN THE CONSUMER STATED HE WAS IN THE PROCESS OF MAKING ARRANGEMENTS TO HAVE THE VEHICLE REPAIRED. UPDATED 12/17/12
THE VEHICLE WILL STALL OUT WHEN YOU ARE TRYING TO ACCELERATE, EVEN WITH THE GAS PEDAL TO THE FLOOR THE RPMS WILL SHOOT UP BUT THE VEHICLE WILL NOT MOVE FORWARD. IF YOU STOP AND PUT THE CAR IN NEUTRAL IT WILL SOMETIMES FIX ITSELF BUT NOT ALWAYS AND THIS IS NOT A GOOD OPTION TO RESORT TO IN THE MIDDLE OF AN INTERSECTION. THIS VEHICLE WILL ALSO DOWNSHIFT ON ITS OWN WHILE YOU ARE DRIVING AT A HIGH SPEED SLOWING YOUR CAR WITHOUT WARNING. VERY DANGEROUS IF DRIVING ON THE INTERSTATE WITH OTHER VEHICLES AROUND. WAS TOLD REPLACING THE ELECTRONIC SHIFT MODULE (AT $1100) MAY POSSIBLY FIX THE PROBLEM BUT THE DEALERSHIP WAS NOT SURE THAT THIS WOULD REMEDY THE ISSUE. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC SHIFT CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 72,742.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BECAME HESITANT AND WOULD NOT ACCELERATE OVER 25 MPH. THE CONTACT HAD TO MERGE OFF THE HIGHWAY AND RESTART THE VEHICLE BEFORE RESUMING NORMAL OPERATION. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 65,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD, HE POWERED OFF AND ATTEMPTED TO RESTART THE VEHICLE WHICH RESTARTED AFTER THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED A NEW IGNITION SWITCH NEEDED TO BE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,500 AND THE CURRENT MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE OVER 30 MPH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WITHOUT WARNING. TWO INDEPENDENT MECHANICS PERFORMED DIAGNOSTICS ON THE VEHICLE, BUT WERE UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 84,000.
I PURCHASED 07 JEEP 10/20/2012 SHORTLY AFTER IT STALLED IN CAR WASH ABOUT A WEEK LATER IT STALLED AGAIN. THE PROBLEM SOON BEGAN TO STALL ON INTERSTATE AND RECOVERS AT HIGHER SPEEDS. AS TIME PASSES THE PROBLEM IS HAPPENING AT LEAST 8 TIMES A WEEK MOSTLY WHILE IDLING OR COASTING. *TR
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT SHE ATTEMPTED TO SHIFT TO THE PARK POSITION BUT WAS UNABLE TO DO SO. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO THE NEUTRAL POSITION AND APPLY THE EMERGENCY BRAKE IN ORDER TO PARK IT. THE MANUFACTURER WAS NOTIFIED AND STATED THEY HAD RECEIVED SEVERAL COMPLAINTS BUT A RECALL HAD NOT BEEN ISSUED AT THAT TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED AND POWER STEERING FAILED. THE CONSUMER THEN COASTED TO THE SIDE OF THE ROAD AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MOMENTS. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 41,000. UPDATED 12/03/12 *BF
2007 JEEP GRAND CHEROKEE WILL SUDDENLY SHIFT INTO NEUTRAL WHILE DRIVING. IT HAS HAPPENED AT VARIOUS SPEEDS. WHEN THIS HAPPENS ALL THE SHIFT INDICATORS ARE HIGHLIGHTED. I HAVE TO THEN PULL OVER, PUT IT IN PARK AND THEN TRY AGAIN. I HAVE HAD IT TO THE DEALERSHIP SHOP 5 TIMES TO GET THIS FIXED. (OVER THE COURSE OF THIS PAST YEAR). I HAVE NOW BEEN TOLD THAT THERE IS A RECALL WITH LETTERS GOING OUT LAST MONTH. WHEN CAN WE EXPECT THESE? I WAS TOLD JUNE,, BUT NOW IT IS THE MIDDLE OF JULY. THIS IS VERY DANGEROUS AND WE CAN NO LONGER DRIVE ON THE HIGHWAY AND HAVE NOT BEEN ABLE TO FOR ALMOST A YEAR NOW. *TR
TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER ON THREE SEPARATE OCCASIONS FOR THE SAME FAILURE. THE VEHICLE WAS DIAGNOSED; HOWEVER, THE DEALER WAS UNABLE TO LOCATE THE FAILURE. THE BATTERY WAS REPLACED AND THE FAILURE PERSISTED. THE CONTACT RECENTLY RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE CONTACT NO LONGER OWNED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS A CHIME AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD A SPECIALIST DIAGNOSED THE VEHICLE. THE SPECIALIST DIAGNOSED THAT THE CONTROL MODULE, THE PCP TO THE POWER TRAIN, AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 138,000.
JEEP WOULD NOT START "TRANSMISSION TEMP" WOULD COME UP ON DASH. TOOK TO DEALER REPLACED STARTER. WEEK LATER SAME PROBLEM. WENT BACK TO JEEP DEALER THEY DEEMED IT TO BE ENGINE HARNESS.ONE YEAR LATER ON ANY GIVEN DAY "TRANSMISSION TEMP" WILL COME UP ON DASH WITH THE JEEP SPUTTERING TO START. TURN OFF THEN START. SO FAR THREE TIME SINCE REPAIRS IT HAS DONE THIS. *TR
THE VEHICLE EXPERIENCED SIGNIFICANTLY REDUCED POWER WHILE DRIVING IN FREEWAY TRAFFIC. IT WAS NECESSARY TO MOVE TO THE FAR RIGHT LANE AND EXIT THE TRAFFIC FLOW. THIS HAS HAPPENED ON SEVERAL OCCASIONS SINCE. SEVERAL EMISSIONS SYSTEMS PARTS WERE REPLACED AND THE PROBLEM HAS RECURRED. IT IS UNSAFE WHEN THE CONDITION OCCURS IN HEAVY TRAFFIC. THE VEHICLE HAS A 3.0 LITRE DIESEL MOTOR MANUFACTURED BY MERCEDES BENZ. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
MY WIFE WAS DRIVING OUR VEHICLE DOWN THE ROAD AND NOT EVEN 2 MILES THE VEHICLE WOULD NOT LET HER GO FASTER THAN 30 MPH AND THE VEHICLE WOULD NOT SHIFT OUT OF GEAR. THE CHECK ENGINE LIGHT CAME ON AND WE TOOK IT TO GET AN OBII SCAN. THE CODE THAT WAS PROMPTED WAS AN ESM MALFUNCTION OR TRANSMISSION SPEED SENSOR. I AM HAVING SO MUCH TROUBLE FINDING A SPEED SENSOR THAT IS AVAILABLE AND HIGH PRICED. THE ESM IS NOT HARDLY AVAILABLE ANYWHERE EXCEPT AT A DEALER. I HAVE BEEN READING TONIGHT ONLINE AND THERE HAVE BEEN MANY CASES OF THESE PROBLEMS HAPPENING WITH SOME MORE SEVERE INCIDENTS. IF SO MANY PEOPLE ARE HAVING SHIFTING, ESM AND SPEED SENSOR ISSUES, SHOULDN'T THIS ISSUE BE ADDRESSED. I AM PRETTY SURE THIS ISN'T THE FIRST ISSUE OR COMPLAINT. I HAVE A 3 YEAR OLD AND A VEHICLE THAT WAS NAMED A SMART BUY BY CONSUMER GUIDE AUTOMOTIVE IN 2006 AND THE REDEFINING VEHICLE OF JEEPS FLAGSHIP IS A HAZARD AND UNSAFE FOR MY FAMILY. I WILL NOT BE RECOMMENDING A JEEP OF THIS YEAR TO ANYONE. I HOPE YOU TAKE THIS INCIDENT WITH THOUGHTFUL CONSIDERATION AND START THINKING ABOUT YOUR CONSUMERS SAFETY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
JEEP LOOSES POWER, WILL NOT ACCELERATE OVER 30 MPH. THIS HAS NOT HAPPEN ON A HIGHWAY YET (LUCKILY) ONLY IN-TOWN DRIVING. NO ERROR CODES PRESENT IN DTC REPORT OR FROM A DIAGNOSTIC THAT COST $90.00 SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE AN ACCIDENT RESULTS IN A FATALITY. THERE SEEMS TO ME MANY INSTANCES LIKE THIS ON THESE BOARDS. THIS IS THE FIRST INVESTMENT OF A 'REAL' VEHICLE THAT I'VE HAD. TO PAY MONEY FOR SOMETHING DEPENDABLE IS THE GOAL. CURRENTLY THIS VEHICLE IS NOT DEPENDABLE, LET ALONE SAFE. *TR
MY WIFE WAS DRIVING AND JUST ABOUT TO GET ONTO THE INTERSTATE AND WITH NO WARNING, SHE COULDN'T ACCELERATE PAST 25-30MPH. LUCKILY SHE WAS ABLE TO PULL TO THE SIDE OF THE ROAD QUICKLY WITHOUT AN ISSUE AND TURNED THE CAR OFF, WAITED A MINUTE AND STARTED THE JEEP UP AGAIN AND WAS THEN ABLE TO ACCELERATE. WHEN TALKING TO THE DEALER, THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE. WHEN JEEP WAS CHECKED AT A LOCAL DEALER, THEY PULLED ERROR CODES THAT POINTED TO THE TRANSMISSION SPEED SENSOR. ONLY ABOUT $700 TO REPLACE THAT WITH LABOR!! THE SENSORS ARE ALL PART OF THE CIRCUIT BOARD AND THUS NEED TO DISMANTLE THE TRANSMISSION TO REPLACE THE SENSORS. THEN I GET ON THIS SITE AND SEE ALL THE COMPLAINTS WITH THE SAME ISSUE. THIS WEEKEND I'M GOING CAR SEARCHING TO GET RID OF THIS THING. *TR
MY JEEP WILL PERIODICALLY NOT ACCELERATE PAST 25-40 MPH. THE RPMS ONLY MOVE SLIGHTLY DURING AN OCCURRENCE EVEN IF YOU HAVE IT FLOORED AND THERE IS NO WARNING LIGHTS. THE ONLY WHY TO TEMPORARILY FIX IT IS TO PULL OVER, PUT IT IN PARK AND TURN IT OFF AND ON AGAIN. I HAD A VERY CLOSE CALL AND ALMOST GOT REAR-ENDED GETTING ON THE INTERSTATE LAST WEEK WHEN IT HAPPENED. IN THE LAST YEAR ITS PROBABLY HAPPENED ABOUT FIFTY TIMES. AFTER LOOKING ON THIS SITE IT IS APPARENT THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM! JEEP NEEDS TO MAKE A RECALL ON THIS VERY SOON. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. ADDITIONALLY, THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED AND WAS NOT READING THE CORRECT READING LEVELS FOR THE FUEL AND SPEEDOMETER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THAT THERE WAS AN ELECTRICAL FAILURE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 94,707.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY BEGAN TO HESITATE, SHOOK, AND FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 1 1/2 YEARS LATER. THE CONTACTED INDICATED THAT THE TRANSMISSION SHIFT MECHANISM WAS REPLACED A SECOND TIME AND EVENTUALLY FAILED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 10/18/16*LJ *TR
WHILE TRAVELING AT 75 MPH THE 5.7 HEMI ENGINE SHUT OFF AS IF SOMEONE TURNED OFF THE IGNITION KEY. NO WARNING LIGHTS OR ANY INDICATION THERE WAS A PROBLEM. THE ENGINE STARTED RIGHT BACK UP AND WE CONTINUED ON OUR WAY AT A LOWER SPEED OF 65 MPH. TWENTY MILES LATER THE SAME THING HAPPENED. THIS HAPPENED A TOTAL OF FOUR (4) TIMES IN A TRIP OF APPROX. 400 MILES. AN ONLINE SEARCH INDICATES THIS DANGEROUS PROBLEM IS OCCURRING IN OTHER VEHICLES. THE CUSTOMER SERVICE REP AT CHRYSLER JEEP CLAIMS THEY HAVE NO INFORMATION ABOUT THIS PROBLEM! THE FRIGHTENING THING IS THAT THERE DOES NOT APPEAR TO BE A REMEDY FOR THIS ISSUE. WILL NOT BE DRIVING THIS VEHICLE UNTIL I CAN GET IT INTO A DEALER FOR THEM TO ATTEMPT A REPAIR. *TR
ENGINE STALLING DURING DECELERATION DUE TO OEM SPARK PLUGS THUS NO POWER STEERING OR POWER BRAKES WHEN IT IS NEEDED THE MOST. CHAMPION SPARK PLUGS HAS 2 DIFFERENT SPARK PLUGS WITH SAME PART NUMBER RE14MCC4. THIS IS THE CHRYSLER OEM SUPPLIER ANS PART NUMBER FOR HEMI ENGINE SPARK PLUGS THROUGH 2007. ONE OF THE TWO SPARK PLUGS IS INCOMPATIBLE WITH THE HEMI ENGINE AND LEADS TO STALLING WHILE DECELERATING. THE CONSUMER HAS NO INFORMATION ON WHICH ONE TO USE. NATIONAL AUTOMOTIVE PARTS DISTRIBUTORS HAVE NOT BEEN MADE AWARE OF THE DIFFERENCE. CHRYSLER HAS AN INTERNAL MEMO ("STAR CASE") THAT DOCUMENTS THE ISSUE BUT HAS NOT RELEASED IT TO THE PUBLIC. I WAS SHOWN THE MEMO BUT WAS NOT ALLOWED TO HAVE A COPY. NO TSBS EXISTS. NO RECALL EITHER. NHTSA TOLD ME THEY DO NOT HANDLE THIS. THEY ADVISED ME TO CONTACT THE FTC. THE FTC TOOK MY COMPLAINT BUT REFERRED ME TO THE DOT AS THEY WERE CONCERNED FOR CONSUMER SAFETY. I HAVE SIDE BY SIDE PICTURES OF THE 2 SPARK PLUGS WITH THE SAME PART NUMBER AND WOULD BE WILLING TO SUPPLY THEM. I ALSO HAVE ONE OF EACH PLUG IN MY POSSESSION. THERE IS VISUAL DIFFERENCES. THIS ISSUE OCCURRED IN A 2007 JEEP GRAND CHEROKEE WITH THE HEMI ENGINE. IT STARTED TO STALL WHILE DECELERATING AFTER THE 60,000 MILE SERVICE INTERVAL. DID CHAMPION CHANGE MANUFACTURING PROCESS? DID CHRYSLER REQUEST A CHANGE DUE TO A DISCOVERED ISSUE AFTER PRODUCTION? IF IT WAS CHAMPIONS FAULT ONE WOULD THINK THAT CHRYSLER WOULD ISSUE A TSB AS THEY WOULD HAVE NO RESPONSIBILITY FOR THE ISSUE. SINCE THEY ARE NOT RELEASING THE INFO ARE THEY THE ONES THAT REQUESTED THE CHANGE? THE CORRECT SPARK PLUGS WERE CHANGES AND THE ISSUE HAS NOT OCCURRED SINCE. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND ONLY DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED ALL EIGHT CONTROL MODULES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
RECEIVED A RECALL NOTICE FOR REAR SUSPENSION LOWER CONTROL ARMS ON JUNE 28, 2012. LETTER STATES "COULD CAUSE A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH." DEALER IS STILL UNABLE TO GET MY PART DUE TO BACKORDER FROM CHRYSLER AND RESTRICTIONS ON HOW MANY THEY ARE ALLOWED TO ORDER. I WAS TOLD THE PART MAY NOT BE AVAILABLE FOR ANOTHER 2-3 MONTHS. THIS IS UNACCEPTABLE AND IRRESPONSIBLE. I MAY CRASH DUE TO CHRYSLER'S INABILITY TO PROVIDE A PART THAT THEY TELL ME TO REPLACE. THEY NEED TO STEP UP AND HAVE THE PARTS AVAILABLE FOR THE DEALERS. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE DOOR HANDLES WERE FRACTURED. THE CONTACT HAD TO OPEN THE WINDOW IN ORDER TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
WHILE DRIVING ON A 5 LANE INTERSTATE AT 4:30 PM, I ACCELERATED TO MOVE OVER INTO THE FAR LEFT LANE AND LOST ALL ACCELERATION WHILE DOING THIS. ALSO, THE CHECK ENGINE LIGHT CAME ON WHILE THIS HAPPENED. HAD TO COAST ACROSS FIVE LANES OF INTERSTATE INTO THE EMERGENCY LANE. STOPPED THE CAR AND PUT IT IN PARK. WAITED A MINUTE AND PUT IT BACK IN DRIVE AND THE ACCELERATOR MAGICALLY WORKED AGAIN. THE CHECK ENGINE LIGHT REMAINED ON, DROVE TO AN AUTO PARTS STORE TO HAVE THE CODE CHECKED. THE TECHNICIAN SAID IT WAS CODE P0730, GEAR RATIO INCORRECT. *JB
WHILE DRIVING ON THE INTERSTATE AT 65 MPH, THE VEHICLE'S ENGINE STALLED. I HAD TO PUT THE VEHICLE IN NEUTRAL, TURN THE IGNITION OFF AN BACK ON TO RESTART IT. THIS FIRST HAPPENED JUST AFTER THE 30 DAY WARRANTY WAS OVER, AS I BOUGHT THE VEHICLE USED IN MAY OF 2012. SINCE THAT TIME, THE VEHICLE HAS STALLED AT HIGHWAY SPEEDS OR WHEN SLOWING DOWN FOR A STOP ON DOZENS IF NOT HUNDREDS OF OCCASIONS. THE SPARK PLUGS, EGR VALVE, IGNITION COIL, PCV VALVE AND MAP SENSOR HAVE BEEN CHANGED TO NO EFFECT. THERE ARE NO MEANINGFUL DIAGNOSTIC CODES STORED IN THE OBD-II SYSTEM. I FEEL THIS CONDITION IS VERY DANGEROUS, AS I NEVER KNOW WHEN THE VEHICLE WILL STALL, CAUSING A LOSS OF POWER STEERING AND BRAKES, AND THE ABILITY TO ACCELERATE OUT OF HARM'S WAY. IT IS MY UNDERSTANDING THAT MANY OF THESE SAME VEHICLES WITH THE SAME ENGINE ARE HAVING SIMILAR ISSUES. I CAN NO LONGER LET MY WIFE OR TEENAGE SON DRIVE THE VEHICLE BECAUSE OF THIS CONDITION. *TR
THE DASHBOARD LIGHTS CAME ON ALL AT ONCE. THAN WAS FINE CONTINUED DRIVING AND CHECK ENGINE LIGHT CAME ON AND TRIED TO MAKE IT HOME. HOWEVER NEVER MADE IT P,R,N,D ALL LIT UP AND STARTED LOOSING POWER. WAS ABLE TO MAKE IT TO SIDE OF ROAD. CHECK ENGINE LIGHT CODE WAS U0404 AND NOW THE GEAR SHIFT CONTROL MODULE NEEDS TO BE REPLACED. HOWEVER AFTER LOOKING OVER OTHER COMPLAINTS FROM JEEP OWNERS I SEE THIS HAS BEEN A PROBLEM ON THESE VEHICLES. I THINK ITS TIME FOR A RECALL ESPECIALLY THAT IT HAPPENS EVERY 30,000 -40,000 MILES. UNREAL AT THE COST OF REPAIR. NOTHING LIKE A SCAM. WILL NEVER OWN A JEEP AGAIN.. *TR
2007 JEEP GRAND CHEROKEE LAREDO - RANDOMLY THE VEHICLE WILL NOT START, WHEN TURNING THE KEY TO IN THE IGNITION YOU CAN HEAR THE RELAY CLICKING, ENGINE DOES NOT CRANK OR START. WHEN THE KEY IS RETURNED TO THE OFF POSITION THE DATA DISPLAY BELOW THE TACHOMETER MOMENTARILY STATES THAT THE TRANSMISSION IS OVERHEATED. THE BATTERY IS FULLY CHARGED AND EVERYTHING ELSE, LIGHTS, HORN, ETC STILL WORK. THERE ARE NO ERROR CODES DUMPED. THE FIRST ATTEMPT TO FIX THIS BY THE DEALERSHIP WAS TO REPLACE THE STARTER, NOW 4 MONTHS LATER THE VEHICLE IS DOING THE SAME EXACT THING. THIS HAS BECOME A RELIABILITY ISSUE IN THAT THERE IS NO TELLING WHEN THIS WILL OCCUR, EACH TIME FAMILY MEMBERS HAVE BEEN STRANDED WITH THIS VEHICLE, JEEP DEALERSHIP SEEMS TO BE "STUMPED". I HAVE READ OF MANY JEEP VEHICLES THAT DEMONSTRATE THIS VERY SAME PROBLEM, WITHOUT RESOLUTION. THIS CAN BE AN INTERMITTENT ISSUE, USUALLY HAVE TO WAIT UNTIL IT BECOMES A "HARD" FAIL BEFORE THE DEALERSHIP WILL LOOK AT IT. THIS IS EXTREMELY FRUSTRATING OWNING THIS VEHICLE NOT KNOWING WHEN IT WILL OR WILL NOT START AND WHETHER THE DEALERSHIP CAN OR CANNOT FIX IT! *TR