2012 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT FOR TIME FOR REPAIR. THE DEALER STATED THAT PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT YET DETERMINED A SOLUTION FOR THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ISSUE WITH MY CAR WAS EXACTLY THE SAME AS ITS SISTER PRODUCT, 2012-2013 JEEP WRANGLER, WHICH WAS RECALLED FOR THIS PROBLEM - REFERENCE THE NHTSA CAMPAIGN ID NO. 13V234000. THE SAME DESIGN FLAW EXISTS IN THE 2012-2013 JEEP GRAND CHEROKEES AND THESE MODELS ALSO NEED TO BE RECALLED. PROBLEM: THE POWER STEERING RETURN LINE CONTACTS AND WEARS A HOLE IN THE ALUMINUM TRANSMISSION OIL COOLER LINE. THERE IS NO WARNING LIGHT OR OBVIOUS LOW FLUID LEVELS, SO AN OWNER MAY NOT HAVE ANY WAY TO KNOW WHEN IT HAPPENS. RISK: SUCH A CONDITION CAN RESULT IN A LOSS OF TRANSMISSION FLUID WITHOUT THE OWNER'S KNOWLEDGE, WHICH MAY CAUSE TRANSMISSION DAMAGE AND LOSS OF FUNCTION. IN MY CASE, THERE WAS NO WARNING LIGHT OR OBVIOUS LOW FLUID LEVELS. I CONTINUED TO DRIVE IT UNTIL A REGULARLY SCHEDULED CHECK UP. I AM UNSURE OF WHETHER THERE IS ANY UNDETECTED DAMAGE, BUT I WAS TOLD THAT I WAS ONLY MILES AWAY FROM BURNING MY TRANSMISSION OUT AND IT SHUTTING DOWN. THE REPAIR COST WAS $849.27 AT THE LOCAL DEALERSHIP. HOWEVER, IF IT HAD SHUT DOWN WHILE DRIVING ON THE HIGHWAY, WHICH I DO OFTEN AS A SINGLE MOM WITH TWO DAUGHTERS, THE VEHICLE COULD HAVE LOST FUNCTION WHILE DRIVING. WHY ISN'T THIS RECALLED ALREADY? IT'S NOT SAFE AND IT'S THE SAME EXACT PROBLEM AS IT'S SISTER PRODUCT THAT WAS ALREADY RECALLED!

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR A RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO LACK OF PARTS TO FIX SUN VISOR VANITY LAMP WIRING UNDER RECALL. *SMD THE CONSUMER STATED THE DASH RATTLED, THE SUNROOF HAD TO BE FIXED ON SEVERAL OCCASIONS, THE GLOVE BOX, ALTERNATOR AND ENGINE HEAD WERE REPLACED. *JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB

I RECEIVED A RECALL NOTICE BACK IN APRIL ABOUT THE FUEL PUMP RELAY IN MY CAR NEEDING REPLACED, AS IT CAN POSSIBLY CAUSE A CRASH. I HAVEN'T HEARD FROM ANYONE SINCE, AND WE ARE NOW ABOUT TO GO INTO JULY. THIS IS UNACCEPTABLE AND MAKES ME REALLY NERVOUS TO DRIVE THE CAR. PLEASE ADVISE...UPDATED 08/06/15 *BF UPDATED 9/29/2015*JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE FUEL PUMP RELAY RECALL NOTICE. *SMD RECALL # 15V115000. *JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

SAFETY RECALL FOR THE FUEL PUMP RELAY NEEDS TO BE REPLACED. I HAVE HAD THE RECALL FOR 8 MONTHS .EVERY TIME I CALL THEY DON'T HAVE THE PART. THE VEHICLE NOW HAS A WARNING LITE APPEARING .THE FUEL RELAY HAS ALSO PREVENTED THE VEHICLE FRO SHUTTING OFF 2 DIFFERENT TIMES.. I KNOW THIS IS A SAFETY HAZARD . I NEED THIS FIXED IMMEDIATLY

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. ON MULTIPLE OCCASIONS, THE VEHICLE STALLED WHILE DRIVING IN REVERSE OR WHILE IDLING. THE CONTACT ALSO INDICATED THAT THE ENGINE WOULD NOT IMMEDIATELY START OCCASIONALLY. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED NOR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP RAM CITY (4395 ROUTE 130S, BURLINGTON, NJ 08016), BUT NO CODES COULD BE GENERATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY, ALTERNATOR, AND POWER CONTROL MODULE NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

3/28/2015 (20,924 MILES): THIS IS THE SECOND TIME MY 2012 JEEP GRAND CHEROKEE HAS STALLED WHEN I PUT IT IN REVERSE AFTER STARTING. I STARTED THE JEEP AND PUT IT IN REVERSE AND I BEGAN TO BACK OUT OF A PARKING SPACE AND IT STALLED. HOWEVER, WHEN I LOOKED AT THE DISPLAY SHOWED THAT THE JEEP WAS IN PARK, HOWEVER THE SHIFT LEVER WAS STILL IN REVERSE, AND THE RADIO WAS STILL ON LIKE THE CAR ELECTRONICS WERE ON. I MOVED THE SHIFT LEVER BACK INTO PARK. I PUSHED THE START/STOP BUTTON BUT I COULD NOT GET THE VEHICLE INSTRUMENTS OR RADIO TO SHUT OFF. I TRIED SEVERAL ATTEMPTS TO START THE VEHICLE, HOWEVER IT JUST CLICKED ONCE AND THE STARTER DID NOT ENGAGE. WHILE MY FOOT WAS ON THE BRAKE, I PUT THE GEAR SHIFT IN REVERSE AND THEN BACK INTO PARK. I AGAIN TRIED TO PUSH THE START/STOP BUTTON AND THIS TIME IT JUST KEPT CRANKING BUT FAILED TO START. THE VEHICLE STARTED TO ROLL WHILE THE DASH DISPLAYED P AND I WAS IN A LEVEL PARKING LOT. WHEN I STEPPED ON THE BRAKES THEY WERE HARD TO PRESS. I USED MY PHONE TO CALL MOSS BROS SERVICE AND THEY TRANSFERRED ME TO THE MOSS MOTORS RIVERSIDE, CA SERVICE CENTER. I EXPLAINED MY SITUATION BUT ALL SERVICE ADVISORS WERE BUSY. I WAITED ON THE LINE FOR OVER 11 MINUTES AND SOMEONE CAME BACK ON THE LINE AND TOLD ME THAT SOMEONE WOULD CALL ME BACK. SEE CALL LOG FROM PHONE RECORDS BELOW. I EXPLAINED TO THE OPERATOR THAT IF I COULD NOT GET THE VEHICLE TO TURN OFF THAT THE BATTERY WOULD EVENTUALLY GO DEAD. AFTER WAITING ON HOLD ALL THIS TIME I ATTEMPTED TO PUSH THE START/STOP BUTTON ONE MORE TIME AND THIS TIME ALL CONTROLS SEEM TO SHUT OFF. I PUSHED THE START/STOP BUTTON AGAIN AND THE VEHICLE DID START THIS TIME. (DATETIMEPHONE #DESTINATIONMINUTES USED / 03/28/157:33 AM855-777-2770TOLL FREE CALL,11.0 *TR

SEAL FAILS PREMATURELY ON RACK AND PINION. IT LEAKS INTO BOOT SEALING THE CONNECTION BETWEEN THE END OF THE RACK AND THE INNER RODS, WHICH MASKS THE PROBLEM. BECAUSE THE VEHICLE IS NOT DRIPPING FLUID THE LEAK GOES UNNOTICED. I SEE THIS AS A SERIOUS ISSUE, AS MOST PEOPLE DO NOT EXPECT THE RACK & PINION TO FAIL AT SUCH AN EARLY INTERVAL THEY ARE PROBABLY NOT CHECKING FLUID LEVELS.. THIS COULD POTENTIALLY CAUSE LACK OF STEERING AND RESULT IN MANY ACCIDENTS. JEEP IS IGNORING THE PROBLEM, MESSAGE BOARDS ON INTERNET ARE FULL OF PEOPLE REPORTING THIS ISSUE. I WOULD LIKE TO SEE IT INVESTIGATED. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED, BUT THE MANUFACTURER NEVER SENT THE PART. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE MANUFACTURER HAD NOT SENT THE PARTS AT THE TIME OF THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR SLIGHTLY STALLED AS I TRIED TO ACCELERATE FROM A STOP AT A STREET LIGHT. AFTER A FEW SECONDS IT JOLTED FORWARD AND THEN CONTINUED TO DRIVE AS NORMAL. NOW EXPERIENCING PROBLEMS STARTING THE CAR ON A REGULAR BASIS, SOMETIMES NEEDING 2 TO 3 ATTEMPTS TO PROPERLY START THE ENGINE. *TR

THE 2012 JEEP GRAND CHEROKEE CHECK ENGINE LIGHT WAS ON AND STALLED THEN PULLED OVER TO SIDE OF STREET THEN RESTARTED ENGINE.TOOK TO DODGE DEALERSHIP -HAD MAJOR ENGINE FAILURE NO-TO LOW COMPRESSION ON LFT CYLINDER HEAD. IS THE FUEL TANK ON THIS VEHICLE DEFECTIVE WILL IT LEAK AND EXPLODE/CATCH FIRE IF REAR ENDED? THIS VEHICLE WAS OWNED BY DEALERSHIP WITH OPEN/ACTIVE RECALL SAFETY DEFECTS. SHOULD I BE CONCERNED WITH DRIVING THIS VEHICLE. DEALERSHIP DID NOT DISCLOSE THIS WHEN THEY SOLD THE VEHICLE. HOW IS THIS LEGAL AND ALLOWED TO GET AWAY WITH THIS DANGEROUS VEHICLE. I DON'T WANT TO PUT MY FAMILY IN IT. MAYBE THE DEALERSHIP OWNER WILL PUT HIS FAMILY IN IT SINCE HE'S SELLING DEFECTIVE CARS. I JUST GET ANOTHER SAFETY RECALL NOTICE. THIS VEHICLE IS AN ACCIDENT/FATALITY WAITING TO HAPPEN. THE MANUFACTURER/DEALERSHIP SHOULD REFUND THE PURCHASE PRICE OR BE CRIMINALLY CHARGED. I PAID THOUSANDS OF $'S, THIS VEHICLE IS A TOTAL LOSS WHO GOING TO BUY IT. *TR

AS I WAS BACKING OUT OF MY DRIVEWAY TODAY MY BRAKES FAILED, AND WHEN I SAY FAILED I MEAN I HAD NO BRAKES AT ALL. I CANNOT TELL YOU HOW FRIGHTENING THIS WAS. I MANAGED TO STOP THE CAR BY SHIFTING IT BACK INTO PARK. I WAS ABLE TO DO THIS BECAUSE I WAS NOT GOING VERY FAST. SINCE 2/12 (TIME OF PURCHASE) UNTIL 8/14 I HAVE RECEIVED 3 RECALLS (CYLINDER MISFIRE, BRAKE BOOSTER AND SUN VISOR WIRING) ON THIS BRAND NEW VEHICLE! I RECEIVED THE BRAKE BOOSTER RECALL IN THE SUMMER OF 2014. IT TOOK A FEW MONTHS TO GET AN APPOINTMENT TO HAVE IT FIXED BECAUSE OF LACK OF PARTS IN STOCK. I FINALLY GOT AN APPOINTMENT ON 10/8/14 AT KELLY JEEP, LYNNFIELD, MA (PLACE OF PURCHASE) TO HAVE BOTH THE BRAKE BOOSTER AND THE SUN VISOR WIRING REPAIRED. THE CYLINDER MISFIRE WAS REPAIRED BEFORE THIS TIME AND BEFORE I ACTUALLY RECEIVED THE RECALL BECAUSE OF PROBLEMS I WAS HAVING WITH THE ENGINE. AFTER THE BRAKES FAILING ME TODAY, I AM GRATEFUL THAT I WAS NOT ON THE STREET/HIGHWAY, THAT NONE OF MY CHILDREN WERE DRIVING THE CAR OR I WAS NOT DRIVING SOMEONE ELSE'S CHILD IN A CARPOOL. THIS DOES NOT CHANGE THE FACT THAT IF THE BRAKES FAILED JUST A COUPLE OF MINUTES LATER I COULD HAVE BEEN KILLED OR EVEN WORSE, HAVE KILLED SOMEONE ELSE, FOR THE FAILURE OF THE BRAKE BOOSTER THAT WAS SUPPOSEDLY FIXED ON 10/8/14. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAVING THE JEEP SERVICES FOR A BROKEN CHAIR RAIL ($1200!) AND THEY TOLD ME THE POWER STEERING RESERVOIR WAS EMPTY AND THE POWER STEERING PUMP, RESERVOIR, RACK AND PINION AND HOSES WILL NEED TO BE REPLACED FOR ANOTHER $2350! I'VE READ THAT THIS VEHICLE HAS A HISTORY OF THIS AND HAS CREATED A FIRE HAZARD. THIS CAR IS NOT 3 YEARS OLD AND HAS HAD FUEL PUMP, WATER PUMP, REAR LATCH LOCK AND MULTIPLE RECALLS ON OTHER ITEMS. DEALERSHIP IS RAKING IN THE CASH; IT VERY UPSETTING FOR SOMEONE WHO REALLY WANTS TO BUY AMERICAN MADE VEHICLES! *TR

MULTIPLE TIMES MY VEHICLE WOULD NOT RECOGNIZE THE KEY FOB TO OPEN THE DOORS WHEN GETTING INTO THE VEHICLE, NOR START THE VEHICLE. THE DISPLAY SAYS IT DOES NOT DETECT THE KEY. IT IS IN MY PURSE AND SOMETIMES IT CAN DETECT IT OTHER TIMES IT DOES NOT. WE HAVE REPLACED THE BATTERIES AND THIS STILL CONTINUES TO HAPPEN RANDOMLY. THE BLUETOOTH CONSTANTLY SAYS THE SIGNAL STRENGTH IS WEAK. WHEN I LOOK AT MY PHONE THE SIGNAL STRENGTH IS STRONG ON THE PHONE. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V391000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/29/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED ON APRIL 6, 2015. *JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2012 JEEP GRAND CHEROKEE SUDDENLY BEGAN HAVING PROBLEMS STARTING. SINCE MAR 7TH THERE HAVE BEEN 3 INCIDENTS IN WHICH PRESSING THE START BUTTON CAUSED THE ENGINE TO TURN OVER BUT NOT START. ALL 3 INCIDENTS WERE SITUATIONS IN WHICH I WAS TRYING TO RESTART THE CAR WITHIN 30 MINUTES OF PREVIOUSLY TURNING THE CAR OFF. 2 OF THE 3 INCIDENTS OCCURRED WITHIN 15 MINUTES OF TURNING THE CAR OFF. FOR EXAMPLE, I FORGOT TO BRING AN ITEM WITH ME FROM MY HOUSE, TURNED THE CAR OFF AND WENT IN THE HOUSE TO RETRIEVE THE FORGOTTEN ITEM. THEN, WHEN TRYING TO RESTART THE CAR THE ENGINE WOULD TURN OVER BUT NO IGNITION FROM THE CYLINDERS. SUBSEQUENT REPEATED EFFORTS TO START THE CAR WERE FUTILE, BUT IF I WAITED 30 MINUTES OR MORE THE CAR WOULD START UP. THIS PROBLEM CREATES DIFFICULTY FOR ANYONE DOING A SHORT ERRAND SUCH AS BUYING SOMETHING FROM A CONVENIENCE STORE OR DROPPING THE KIDS OFF FOR SCHOOL. I READ THAT CHRYSLER WILL BE ISSUING A RECALL ON THE FUEL PUMP RELAY, I HOPE THIS HELPS. I AM FILING THIS COMPLAINT TO MAKE SURE MY NAME GETS INCLUDED AMONG THOSE THAT NEED REPAIRS. THANKS. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000: (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MARCH OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

GOOD MORNING, I RECEIVED A SAFETY NOTICE (RECALL) PREVIOUSLY SENT TO ME ON/OR ABOUT OCTOBER 2014. I DID PERSONALLY CONTACTED MY DEALER AND FOLLOW UP IN A REGULAR BASIS FOR MONTHS NOW AND THE ANSWER HAS ALWAYS BEEN "WE ARE ON QUEUE WAITING FOR PARTS FROM CHRYSLER". I DO ACKNOWLEDGE THE RECIPT OF THE SECOND NOTICE TODAY MARCH 5TH 2015. WHAT ELSE AM I SUPPOSE TO DO IN ORDER TO HAVE THE SERVICE DONE..?? SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING, MY VEHICLE BEGAN TO SMELL LIKE SMOKE. SOON AFTER, THE PASSENGER SIDE HEADLINER, NEAR THE VISOR WENT INTO FLAMES. *TR

I HAVE HAD MY GRAND CHEROKEE FOR 1.5 YRS AND HAVE HAD AN INTERMITTENT START ISSUE SINCE I GOT IT. IT STARTED OUT ONCE OR TWICE EVERY COUPLE MONTHS. IN THE LAST 3 WEEKS IT WILL NOT START FOR ME MULTIPLE TIMES PER DAY. THIS IS A VERY ANNOYING PROBLEM AND I HAD IT AT A DEALER FOR 2 DAYS AND THEY CAN'T GET IT TO DUPLICATE. THE ALTERNATOR RECALL WAS PERFORMED AND THEY ALSO ADDED THE EXTERNAL FUEL PUMP RELAY OUTSIDE OF THE TIPM. THEY FAIL TO ACKNOWLEDGE ANY SORT OF PROBLEM BECAUSE MY VEHICLE HAS NO CODES WHEN THEY RUN DIAGNOSTICS ON IT. SINCE THEY HAVE ADDED THIS EXTERNAL FUEL PUMP RELAY (WHICH I SEE IS GOING TO BE IN A RECALL) THE VEHICLE WOULD NOT START AFTER I MADE MY FIRST STOP AND SHUT TE VEHICLE OFF. THIS HAPPENED RIGHT AFTER I LEFT THE DEALER. THE DEALER HAS PROVIDED ME WITH NO RESOLUTION AND WILL NOT DO ANYTHING FURTHER UNTIL THEY GET THEIR CODES IN THE DIAGNOSTICS. MY VEHICLE IS AN EARLY MODEL 2012 AND THE DEALER EVEN LOOKED AT MY TIPM AND COMPARED TO A 2011 TIPM, IT WAS THE SAME TIPM IN MY VEHICLE COMPARED TO THE 2011 MODEL. I WISH FIAT/CHRYSLER WOULD GET IT TOGETHER AND RECOGNIZE THIS PROBLEM IN OTHER MODEL YEARS BESIDES THE ONES RECALLED. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR OCCASIONALLY DOES NOT START WHEN THE PUSH BUTTON START IS USED. OTHER TIMES THE CAR GOES INTO A LONG CRANK. THE ONLY WAY TO STOP THIS IS TO CYCLE THROUGH OPTIONS BY PUSHING THE PUSH BUTTON START SEVERAL TIMES AND TRY AGAIN. SOMETIMES THE CAR STARTS, OTHER TIMES I HAVE TO DO THIS SEVERAL TIMES BEFORE THE CAR STARTS. *TR

WHEN DRIVING, OFTEN ON HIGHWAYS FOR A WHILE THE BRAKES GET EXTREMELY STIFF FEELING FOR A FEW SECONDS. AFTER A FEW SECONDS THE BRAKES GO BACK TO NORMAL FEELING. WHEN THIS HAPPENS IT FEELS LIKE CAR LOSES BRAKING POWER AND BRAKING FEEL DURING THE STIFF BRAKE. *TR