2012 Jeep Grand Cherokee Complaint Log

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SEAT CYLINDER HEAD AND BRAKE SYSTEM RECALL NOTICES ISSUES. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO RECEIVING THE RECALL. THE DEALER INFORMED HIM HE WOULD NEED TO PUT DOWN OVER 4100 FOR A DIAGNOSTIC CHECK TO VERIFY THE PROBLEM. THE CONSUMER STATED IT WAS NOT MENTIONED IN THE RECALL. IN FACT, THE RECALL STATED THE DEFECT WOULD BE FIXED FOR FREE. *JB

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ALTERNATOR FAILURE RECALL NOTICE REPAIRS AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER REFERENCED RECALL # 14V634000. *JB

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ALTERNATOR PROBLEMS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL # 14V634000. *JB

I RECEIVED RECALL NOTICE P14 REGARDING THE BRAKE BOOSTER ISSUE IN OR AROUND MAY 2014. I CALLED THE CLOSEST DEALERSHIP TO MY HOUSE AND WAS TOLD THEY WERE TOO BUSY, UNDERSTAFFED, HAD GUYS IN TRAINING AND HAD NO TIME TO FIX THE CAR. THE DEALERSHIP IS ED TOMKO CHRYSLER IN AVON LAKE, OHIO. THEY ASSURED ME THIS WAS NOT A DANGEROUS PROBLEM WITH THE CAR. I ASKED THEM TO CALL ME BACK WHEN THEY HAD TIME TO DO THE WORK AND THEY REFUSED, SAYING IT WAS UP TO ME TO CALL THEM. I CALLED AGAIN IN JULY AND WAS TOLD THE SAME THING. ON FEBRUARY 28, THE BRAKES FAILED WHEN I WAS DRIVING, WHICH CAUSED A SEVERE BRAKE APPLICATION PROBLEM. BY SOME MIRACLE, I AVOIDED A SERIOUS ACCIDENT BY INCHES. I CALLED THE DEALERSHIP IMMEDIATELY BUT WAS TOLD THE SERVICE DEPARTMENT WAS GONE FOR THE DAY. I CALLED ON MONDAY MARCH 2 AND WAS TOLD THAT THE FIRST AVAILABLE APPOINTMENT WOULD BE ON APRIL 21. I EXPLAINED THAT THE CAR WAS UNDRIVEABLE. THE SERVICE MANAGER ONCE AGAIN TOLD ME THAT HE WAS TOO BUSY, UNDERSTAFFED AND HAD GUYS IN TRAINING. THIS WAS ALMOST WORD FOR WORD HIS EXCUSE FROM LAST YEAR. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE NUMBER 800-853-1403 BUT HUNG UP AFTER 51 MINUTES, HEARING OVER 50 TIMES "THANK YOU FOR HOLDING, YOUR CALL IS IMPORTANT TO US...." THE LIES OF THE DEALERSHIP AND THE INCOMPETENCE OF CHRYSLER COULD HAVE COST ME MY LIFE IF THE BRAKE FAILURE HAD OCCURRED ON THE HIGHWAY. PLEASE TAKE APPROPRIATE ACTION. THANK YOU. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE WAS BROUGHT IN TO DEALER ON 3/24/15 FOR STALLING ISSUES AND OTHER SAFETY RECALLS. CAR HAD NOT STARTED ON AT LEAST 4 OCCASIONS UP UNTIL 3/24/25. I WAS TOLD THE KEY FOB BATTERIES NEEDED TO BE REPLACED AND THAT MAY FIX THE ISSUE. I PAID TO HAVE BOTH BATTERIES REPLACED. ON 5/4/15 I BROUGHT THE VEHICLE BACK TO THE DEALER BECAUSE THE NOT STARTING ISSUE HAD BECOME MORE EXTREME. IT OCCURRED 8 TIMES SINCE THE 3/24/15 SERVICE AND ON ONE OCCASION IT WOULD NOT ACCELERATE WHILE I WAS DRIVING ON A HIGHWAY. THERE WAS AN EXTREME DELAY AND SUDDENLY THE CAR REACTED AND LURCHED FORWARD. THIS WAS THE FIRST TIME IT HAD EVER DONE THIS. ADDITIONALLY, ON ONE OCCASION OF NOT STARTING IT CONTINUED TO CHUG INSTEAD OF JUST NOT REACTING. DEALER ADVISED AGAIN THAT ONE OF THE KEY FOBS NEEDED TO HAVE A BATTERY REPLACED (BOTH WERE REPLACED THE PREVIOUS MONTH) AND THAT THEY DIDN'T HAVE PARTS FOR THE SAFETY RECALL. HEADQUARTERS ADVISED THEY WOULD LET ME KNOW IN A FEW WEEKS OR MONTHS WHEN THE PARTS WOULD BE AVAILABLE. THE PROBLEMS IS RAPIDLY GETTING WORSE AND THERE ARE INDICATIONS THAT THERE MAY BE ISSUES WHILE I AM DRIVING IT AS WELL. I HAVE ASKED FOR ESCALATION AND SOMETHING EVEN A TEMPORARY FIX BE DONE. NO RESPONSE FROM HEADQUARTERS YET. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V11500(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

FEB 27, 2015 A RECALL WAS ISSUED FOR "IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING". I HAVE BEEN TRYING TO GET MY CAR FIXED SINCE THE RECALL CAME OUT AND CAN NOT GET IT DONE. I HAVE BEEN TOLD OVER AND OVER AND OVER THEY DO NOT HAVE TO PART AND TO CALL BACK. REALLY COMING UP ON 6 YEARS NOW AND JEEP CAN NOT GET THE PART TO FIX MY CAR. WHAT AM I SUPPOSED TO DO TO GET IT FIXED?

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/2 *CN

THE ENGINE WOULD WANT START. REPEATEDLY ATTEMPTED TO START THE ENGINE WITH IT SEEMING TO TURN OVER BUT NOT START. I HAD TO WAIT SEVERAL MINUTES AND RETRY UNTIL THE ENGINE FINALLY DID START. THIS IS THE SECOND OCCURRENCE OF THIS SPORADIC ENGINE START ISSUE. PREVIOUSLY, I TOOK THE CAR TO A MECHANIC AND THEY WERE UNABLE TO REPRODUCE THE ENGINE START ISSUE AFTER MANY ATTEMPTS. *TR

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE WINDSHIELD WIPERS AND WIPER FLUID MOTOR WOULD NOT OPERATE. IN ADDITION, THE DOOR LOCKS HAD STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE TIPM WAS REPLACED BUT AFTER RETRIEVING THE VEHICLE, THE BRAKE LIGHTS WOULD INTERMITTENTLY MALFUNCTION AND WOULD NOT ILLUMINATE. ALSO, THE CONTACT MENTIONED THAT WHEN SWITCHING ON THE TURN SIGNAL THE FOG LIGHTS WOULD FLASH ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE REPLACEMENT TIPM WAS ALSO FAULTY AND NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 55,400.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

A RECALL WAS ISSUED FOR THE JEEP GRAND CHEROKEE IN EARLY 2014. ON JULY 31, 2014, I REQUESTED THE REPAIR, BUT THE BRAKE BOOSTER WAS BACK-ORDERED. I ATTEMPTED SEVERAL TIMES, MONTHLY, TO SCHEDULE THE REPAIR, BUT WAS REPEATEDLY TOLD THE PART WAS NOT AVAILABLE. ON FEBRUARY 13, 2015, OUR GRAND CHEROKEE'S BRAKE BOOSTER FAILED, CAUSING DIFFICULTY TO CONTROL THE VEHICLE WHEN APPROACHING AN INTERSECTION. NO ACCIDENT OCCURRED. FORTUNATELY, WE WERE ABLE TO AVOID A VERY DANGEROUS SITUATION. THE VEHICLE WAS TAKEN TO THE NEAREST MECHANIC. HE SUGGESTED TAKING THE VEHICLE TO THE JEEP DEALER DUE TO A FAILURE WITH THE BRAKE BOOSTER. SINCE THE VEHICLE IS UNDER WARRANTY AND ALSO SUBJECT TO THE RECALL, THE PART SHOULD BE REPLACED OR REPAIRED AT NO COST. THE LOCAL JEEP DEALER OFFERED TO REPLACE THE BRAKE BOOSTER. THE PART WAS AVAILABLE FOR REPAIR SINCE IT HAD FAILED, BUT THE PART WOULD NOT HAVE BEEN AVAILABLE TO ME IF IT HAD NOT FAILED. ALMOST SEVEN MONTHS HAVE PASSED SINCE I REQUESTED THE REPAIR UNDER A SAFETY RECALL. IF IT HAD NOT FAILED, IT IS NOT KNOWN HOW MUCH LONGER IT WOULD HAVE TAKEN TO GET THE REPAIR PERFORMED. I UNDERSTAND I WAS 30-SOMETHING IN LINE FOR THE REPAIR, BUT THERE IS MORE THAN 100 WAITING AT THE LOCAL DEALERSHIP. THE DEALER CLAIMS THEY ARE RECEIVING A VERY LIMITED SUPPLY FOR THE RECALL PARTS. THE JEEP SAFETY BULLETIN, FOUND AT HTTP://WWW.JEEP.COM/WEBSELFSERVICE/PDF/P14.PDF, INDICATES A COMPLAINT SHOULD BE FILED IF THE REPAIR IS NOT COMPLETED IN A REASONABLE AMOUNT OF TIME. I DO NOT BELIEVE SEVEN MONTHS IS A REASONABLE AMOUNT OF TIME FOR THIS RECALL, DUE TO THE SAFETY HAZARD ASSOCIATED WITH IT. A PROMPT REMEDY COULD HAVE PREVENTED THE NEAR-ACCIDENT EXPERIENCED AT THE INTERSECTION. *TR

AFTER OWNING MY 2012 JEEP GRAND CHEROKEE FOR ONLY 1 SINGLE DAY (PURCHASED WITH 35,004 MILES ON 2/11/15), I WAS UNABLE TO START IT AFTER 6-7 PUSH START ATTEMPTS WITH THE BRAKE PEDAL PROPERLY PRESSED DOWN. AFTER PUTTING IT IN NEUTRAL AND PULLING IT TO THE SIDE OF A HILL,I PUT THE VEHICLE BACK INTO PARK AND ONCE AGAIN TRIED AND IT STARTED UP. BASED ON RESEARCH ONLINE, IT LOOKS AS THOUGH THIS IS IDENTICAL TO THE RECALL FOR THE 2011 MODEL AND THE DEFECTIVE TIPM (TOTALLY INTEGRATED POWER MODULE) NEEDING TO BE REPLACED. THE ALTERNATOR RECALL (P60) FOR 2012 JEEP GRAND CHEROKEES IS NOT YET AVAILABLE (YET IT WAS ANNOUNCED BY CHRYSLER IN OCTOBER 2014) AND COULD ALSO BE A FACTOR TO THIS INTERMITTENT START ISSUE. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM 35 MPH, THE VEHICLE ATTEMPTED TO STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. ALSO, THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD SLOW DOWN WHEN THE ACCELERATOR PEDAL WAS DISENGAGED OR WHEN THE BRAKE PEDAL WAS APPLIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 3/31/15*CN

JEEP ATTEMPTS TO START WHEN START IS PUSHED. ENGINE TURNS BUT WILL NOT START. OCCASIONALLY IT STARTS AND THEN QUICKLY SHUTS DOWN. OTHER TIMES IT STARTS AND RUNS PERFECTLY. *TR

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ALTERNATOR FAILURE AND RECALL NOTICE #14V-634. *SMD THE CONSUMER STATED ON FEBRUARY 6, 2015 THE ALTERNATOR FAILED WHILE DRIVING ON FREEWAY. THE CHARGING SYSTEM INDICATOR ILLUMINATED AND WITHIN 30-60 SECONDS, HE SMELLED A BURNING ODOR COMING FROM THE VENTS AND THE VEHICLE LOST ALL OF ITS ELECTRICAL POWER. THE CONSUMER WAS FORCED TO COAST TO THE LEFT SHOULDER AND LUCKILY AVOIDED AN ACCIDENT. THE DEALER REPLACED THE ALTERNATOR, BUT SAID THE BATTERY WAS COMPLETELY DEAD AND THEY REPLACED IT FOR FREE. *JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT 15 MPH, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER TWO ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. UPDATED 8/21/15*CN UPDATED 10/27/2017*CN

DRIVING HOME FROM WORK 22.5 MILES I NOTICED A WHINE THAT INCREASED IN VOLUME AND PITCH DEPENDING ON ENGINE RPM. UPON ARRIVING AT HOME AND EXITING THE VEHICLE I NOTICED AN ODD ODOR THAT SMELLED LIKE SOMETHING BURNING. I OPENED THE HOOD OF THE VEHICLE AND NOTICED BLACK SMOKE COMING FROM THE VICINITY OF THE ALTERNATOR. THERE WERE NO FLAMES PRESENT AND I NOTICED DISCOLORATION ON THE ALTERNATOR. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/22/16*LJ UPDATED 11/1/2017*JS

DUE TO PASSENGER BLENDER DOOR BEING STUCK, NO HEAT CIRCULATES ON PASSENGER SIDE...CAUSES WINDSHIELD TO FREEZE UP MAKING VISIBILITY ALMOST IMPOSSIBLE ON THAT SIDE IN FREEZING WEATHER CONDITIONS ESP. ON HIGHWAY AT ORDINARY SPEEDS. SEVERAL PEOPLE HAVE ADDRESSED THIS ON THE INTERNET..SHOULD BE A RECALL ITEM FOR SAFETY PURPOSES. *TR

LAST SATURDAY (01/31/2015), I GOT 48K SERVICE DONE ON THIS JEEP. YESTERDAY (02/02/2015) THE STEERING WHEEL GOT JAMMED WHEN MY WIFE WAS REVERSING THE VEHICLE FROM THE DRIVEWAY. WE FOUND OUT THAT THE POWER STEERING FLUID WAS MISSING. I TOOK THE JEEP BACK TO THE DEALER AND THEY FOUND THAT THE POWER STEERING FLUID CONTAINER IS LEAKING. *TR

RECEIVED OIL CHANGE AT DEALERSHIP, THEY ADVISED THAT THE POWER STEERING RESERVOIR WAS EMPTY AND POWER STEERING RACK HAD A LEAK. FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM LISTED ON THIS MODEL YEAR WITH SOME CAUSING AN ENGINE COMPARTMENT FIRE. ALSO FOUND THAT THE NHTSA WAS INVESTIGATING THIS FOR A POSSIBLE RECALL. *TR

THE ENGINE MALFUNCTION LIGHT CAME ON AND I TOOK IT TO THE CHRYSLER DEALERSHIP ON 1/28/2015. THE CODES THAT WERE SET SAID THE ENGINE HAD A MISFIRE AND THE LEFT HEAD WOULD HAVE TO BE REPLACED ON THE ENGINE. I LOOKED THIS UP ON THE INTERNET AND THIS IS A KNOWN PROBLEM WITH THE 3.6 LITER V-6 PENTASTAR ENGINES. IT APPEARS THAT CHRYSLER SAID THIS PROBLEM ONLY EXISTED IN HALF OF 1% OF THIS TYPE OF ENGINE. IT APPEARS THAT THE INTERNET IS FULL OF PEOPLE HAVING THIS SAME PROBLEM. I WOULD LIKE TO KNOW IF YOU ARE AWARE OF THIS PROBLEM AND EXACTLY HOW MANY ENGINES HAVE HAD THE LEFT HEAD REPLACED. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL EXCHANGE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

ON MY VEHICLE DEALERS WEB SITE THERE IS NOTICE OF THE FOLLOWING RECALL. I PURCHASED THE VEHICLE USED FROM THEM. THEY HAVE NO RECORD OF THIS RECALL BEING PERFORMED. PLEASE ADVISE IF THE RECALL APPLIES TO THE SUBJECT VEHICLE AND IF YOU HAVE ANY RECORD OF IT BEING NECESSARY TO DO OR IF IT WAS DONE AT ANOTHER DEALER. THANK YOU MY 2012 JEEP GRAND CHEROKEE RECALLS MAKEMODELYEARSUMMARY OF RECALL JEEPGRAND CHEROKEE2012CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK. CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH. CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. THIS IS CHRYSLER SAFETY RECALL NUMBER L33.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TOHTTP://WWW.SAFERCAR.GOV . *TR

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL FRACTURED. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

VEHICLE STALLED WHILE STOPPED AT STOP LIGHT. WHEN STARTED, IDLED VERY ROUGH AND STALLED AGAIN. CAR WAS TOWED TO DEALER. DEALER INDICATED FAILURE IN FUEL PUMP RELAY. REPAIR INVOLVES DISABLING OF FUEL PUMP RELAY IN TOTALLY INTEGRATED POWER MODULE (TIPM) AND INSTALLING EXTERNAL FUEL PUMP RELAY. FAILURE ALSO RESULTED IN FAILURE OF VALVE SPRING. THE REPAIR REGARDING THE FUEL PUMP IS IDENTICAL TO THE REPAIR OUTLINED IN CHRYSLER SAFETY RECALL P54/NHTSA 14V-530, WHICH PER CHRYSLER CUSTOMER SERVICE REP IS ONLY APPLICABLE TO 2011 VEHICLES AND NOT 2012 VEHICLES. THIS FUEL PUMP FAILURE AFFECTS MORE VEHICLES THAN OUTLINED BY ORIGINAL RECALL. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BLIND SPOT DETECTION SENSORS FAILED ON BOTH SIDES. HAD TO TURN SYSTEM OFF BECAUSE IT CONSTANTLY TOLD ME IT HAS FAILED. DEALER SAID $2000+ TO FIX. LUCKILY I HAD EXTENDED WARRANTY AND ONLY COST $100 HOWEVER A THREE OLD CAR WITH JUST OVER 50,000 MILES SHOULDN'T HAVE THESE ISSUES. IT SOUNDS LIKE THERE'S A PROBLEM WITH THESE DEVICES. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH DURING INCLEMENT WEATHER, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR UPPER AND LOWER TRIM, THE FRONT PASSENGER SIDE AND REAR UPPER AND LOWER TRIM, AND ALL THE DASHBOARD TRIM WAS PEELING AND FALLING OFF. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/22/2016*LJ CONSUMER WAS TOLD THERE WAS NO RECALL FOR THIS VEHICLE BY 3 DEALERS. UPDATED 5/29/18*JB

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT WHEN THE BRAKES WERE APPLIED, THE PEDAL HAD A SPONGE FEELING AND DELAYED REACTION WHEN STOPPING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE RECALL REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE ONE REMEDY PART WAS BEING DISTRIBUTED AT A TIME TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM RECALL NOTICES. *SMD THE CONSUMER STATED SHE DID NOT KNOW ABOUT THE BRAKE RECALL. HOWEVER, BY THAT TIME, SHE HAD ALREADY HIT FOUR VEHICLES, BECAUSE SHE WAS NOT ABLE TO STOP. ALSO, TWO DAYS AFTER THE VEHICLE WAS PURCHASED, SHE WENT TO START IT, BUT IT WOULDN'T START. THE VEHICLE STALLED WHILE AT A STOP SIGN. *JB THE CONSUMER SENT IN A RECALL REGARDING THE SUN VISOR. UPDATED 03/24/16.*JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.