2012 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15-20 MPH, THE BRAKE PEDAL WAS APPLIED AND A LOUD ABNORMAL NOISE WAS HEARD AS THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. DJR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V115000 (EQUIPMENT, TIRES) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE MAKING A RIGHT TURN (WIDE RIGHT, NOT SHARP RIGHT) THE ENGINE "STALLED" AND ALL STEERING CAPABILITY WAS LOST. THE CAR ATTEMPTED TO "STRAIGHTEN OUT". IT TOOK A GREAT DEAL OF STRENGTH TO KEEP THE WHEEL FROM TURNING BACK TO CENTER. AND I WAS NOT ABLE TO TURN THE WHEEL FURTHER TO THE RIGHT. FORTUNATELY NO TRAFFIC AT THAT LOCATION SO I WAS ABLE TO "GUIDE" (NOT STEER) THE CAR TO THE SIDE OF THE ROAD. I PUT "STALLED" IN QUOTES BECAUSE THIS WAS MORE LIKE A "LOCKUP" THAN A STALL. THE ENGINE ABRUPTLY STOPPED. ALL ELECTRICAL SYSTEMS WERE STILL ON. NO WARNING LIGHTS ON DASHBOARD. RADIO CONTINUED PLAYING. HEATER FAN WAS STILL RUNNING. POWER BRAKES WERE STILL FUNCTIONING. FYI: THIS IS THE REGULAR HEMI ENGINE. RE-STARTING THE CAR WAS ODD TOO. IT DIDN'T "CRANK". UPON PRESSING THE START BUTTON, THE ENGINE "SNAPPED ON" - LIKE THOSE NEWER STOP/START ENGINES WHEN AT A RED LIGHT. THE NEXT HOUR OF DRIVING WAS NORMAL. *JS

PRESTIGE CJD OF LAS VEGAS IS FALSIFYING DOCUMENTS AND TELLING THE CUSTOMER THAT THEY HAVE SERVICED RECALL PARTS ON THEIR VEHICLE AND THEY HAVE NOT! FURTHERMORE, PRESTIGE CJD PUT UP BARRIERS TO PREVENT THE CUSTOMER FROM BRINGING IN THEIR VEHICLES FOR RECALL REPAIRS! P36 AND P14. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING AT 2 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORMED THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000(ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE AND SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V63400 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

VEHICLE STARTED STALLING 12/5/14. STALLED AGAIN 12/7/14. TOOK IT TO DEALER 12/8/14 AND WAS TOLD 'COULDN'T DUPLICATE THE PROBLEM'. SINCE THEN IT HAS STALLED 3 TIMES WITH LAST 2 TIMES BETWEEN 12/27/17 AND 12/31/14. TOOK IT TO DEALER TODAY 1/2/15 AND WAS TOLD SAME THING. 'COULDN'T DUPLICATE THE PROBLEM. THANKFULLY IT HAS BEEN AT A LOW SPEED AND DURING BRAKING. I UNDERSTAND THAT IT IS OUT OF WARRANTY BUT THIS IS A SAFETY ISSUE. THANK YOU. *TR

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH ON AN ICY ROAD, THE VEHICLE SLID AND VEERED OFF THE ROAD. THE VEHICLE FLIPPED OVER SEVERAL TIMES DOWN AN EMBANKMENT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND FOUR INJURIES WERE REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WAS DRIVING DOWN HIGHWAY APPROX. 65 MPH WHEN TRANSMISSION APPEARED TO JUMP OUT OF GEAR, ENGINE REV'ED TO APPROXIMATELY 3000 TO 4000 RPM'S, COASTED A DISTANCE AND THE CAR JUMPED BACK INTO GEAR AND I CONTINUED ON. THE CHECK ENGINE LIGHT CAME ON AND THE EOC SIGNAL TURNED OFF. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. THE SECOND TIME THE DEALER HAD IT FOR A WEEK+ AND REBUILT THE TRANSMISSION. IT HAPPEN AGAIN AND THEY SAID THEY FIXED IT AND IT DID NOT OCCUR UNTIL JUST LAST WEEK AND IT HAPPEN TWICE THEN. I WAS PREPARING TO TAKE IT BACK THIS MORNING AND WHEN I GOT IN THE VEHICLE THE CHECK ENGINE LIGHT WAS AND IT IS NOW RUNNING FINE. THERE WAS A 3 MONTH PERIOD THAT IT DID NOT OCCUR AND AS I SAID IT HAPPEN TWICE LAST WEEK. I PURCHASED THIS USED WITH 42500 MILES ON IT, IT NOW HAS 46500 MILES. THE DEALERS HAYES CHRYSLER HAS DONE AN OUTSTANDING JOB AND HAS BEEN VERY COOPERATIVE, BUT THIS IS STARTING TO GET FRUSTRATING. NOT SURE IF THIS IS A SAFETY ISSUE, BUT LIKELY IT IS. I HAVE SPOKE TO A COUPLE OF OWNERS AND THEY HAVE HAD VERY SIMILAR STORIES ABOUT THIS VEHICLE. PLEASE LOOK INTO THIS ISSUE. *TR

NO START. HAS BEEN HAPPENING REPEATEDLY. *TR

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD START INTERMITTENTLY. IN ADDITION, WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIPM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BACK TO THE MECHANIC WHO DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A SAFETY RECALL. *TGW THE CONSUMER STATED IT HAS BEEN OVER THREE MONTHS SINCE SHE RECEIVED THE RECALL LETTER, AND THE PARTS WERE NOT AVAILABLE. *JB

2012 JEEP GRAND CHEROKEE CONSUMER ISN'T PLEASED WITH DEALER DOING RECALL REPAIRS ONCE A WEEK *CN THE CONSUMER WAS INFORMED HIS VEHICLE WOULD ON FEBRUARY 16, 2015, BECAUSE THERE IS A WAITING LIST. RECALL NUMBERS 14V154000 AND 14V391000. *JB

WHILE DRIVING ON A RAINY DAY, MY CAR SHUT OF-AT THE TIME I WAS DOING APPROX 50 MPH. I HAD TO PULL OVER TO THE SIDE AND RESTART THE CAR. WHEN I TOOK MY CAR, I WAS INFORMED THERE IS A TIPM ISSUE AND MY COMPUTER NEEDED TO BE REPLACED, COSTING ME OVER $1500. SINCE MY WARRANTY EXPIRED, I HAVE TO PAY OUT OF POCKET. MY HANDS ARE TIED ON THIS ONE, AS IT POTENTIALLY CAN CAUSE A SERIOUS SAFETY ISSUE FOR MY FUTURE. ALSO A PROBLEM WITH THE TIPM, MY CAR HAS FAILED TO START ON APPROX 10 OCCASIONS. IT TAKES ME ABOUT 20 MINUTES TO GET IT TO START. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEMS) WAS RECEIVED IN DECEMBER OF 2014 AND THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN UPDATED 11/27/2015 *JS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS TO REMEDY THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ENGINE WOULD TURN OVER, BUT IT WOULD NOT START. IT WOULD START AGAIN AFTER TEN MINUTES OR SO. IT HAS HAPPENED THREE TIMES AND BEEN TO THE DEALER TWICE. THE DEALER SAYS THEY DO NOT KNOW WHAT IS WRONG AND CAN'T FIX IT. THE INTERNET HAS INFORMATION INDICATING THAT CHRYSLER KNOWS ABOUT THE PROBLEM BUT DOES NOT HAVE THE PARTS TO FIX IT. APPARENTLY, IT COULD BE AN ISSUE WITH THE TIPM. *TR

NO INCIDENT OCCURRED - JUST NOTICED THE SYMPTOM IN LATE NOVEMBER 2014. THIS IS RELATED TO SAFETY RECALL P60/NHTSA 14V-634 (SUDDEN ALTERNATOR FAILURE). AS OF 02.04.15, THIS RECALL DOES NOT APPLY TO MY 2012 JEEP GRAND CHEROKEE (JGC) BECAUSE IT HAS A 5.7L ENGINE (RECALL ONLY APPLIES TO JGCS WITH 3.6L ENGINES). HOWEVER, MY VEHICLE ALSO EXPERIENCES WHAT I THINK MAY BE SYMPTOMS OF A FAULTY ALTERNATOR: COLD START WHINING/WHIRRING, EXCESSIVE WHINING/WHIRRING DURING ACCELERATION IN LOWER GEARS, WHINING/WHIRRING DURING SHARP TURNS. IS THERE STILL AN OPEN INVESTIGATION ON VEHICLES WITH THE LARGER ENGINES? IS THERE A SIMILAR PATTERN OF COMPLAINTS OR SERVICE REPAIRS FOR THIS PARTICULAR MODEL? I'M SUSPICIOUS THAT MY VEHICLE MODEL SHOULD BE INCLUDED IN THE RECALL. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I BEEN CALLING AROUND LOCAL JEEP DEALER SHIPS IN MY AREA AND NO ONE HAS PARTS FOR THESE RECALLS. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 56,175.

1-AFTER QUICKLY STOPPING ON THE SIDE OF THE ROAD TO COLLECT MAIL, I TRIED TO GO BACK INTO THE ROAD TO CONTINUE DRIVING BUT THE STEERING WHEEL LOCKED AND I COULD NOT STRAIGHTEN THE VEHICLE. I ENDED UP CROSSING INTO THE OTHER SIDE, GOING INTO THE DITCH AND HITTING A SNOW BANK. DUE TO THE VERY SLOW SPEED (I WAS SPEEDING FROM THE PARKED POSITION) AND TO THE LUCK THAT THERE WERE NO OTHER CARS COMING ON THE OPPOSITE DIRECTION, NO HARM WAS DONE. DEALERSHIP NEVER FOUND ANYTHING WRONG WITH IT. 2- I HAVE HAD TWO SAFETY RECALLS ON THIS VEHICLE THAT HAVE NOT BEEN ADDRESSED ON A REASONABLE TIME FRAME. FOR ONE OF THEM, MY CAR IS AT RISK OF FIRE UNDER THE HOOD, AND FOR THE OTHER ONE, THERE COULD BE ENGINE STALL AND CRASH. JEEP HAS INFORMED OF BOTH, BUT HAS NOT BEEN ABLE TO PROVIDE MY DEALERSHIP WITH THE APPROPRIATE PARTS FOR FIXING THE PROBLEMS. SO I HAVE BEEN DRIVING AROUND WITH SMALL CHILDREN IN THE BACK SEAT, RISKING MYSELF AND MY FAMILY'S LIVES AND ALL THEY CAN DO IS TELL ME NOTHING CAN BE DONE AND GOOD LUCK? BECAUSE IT'S MONETARILY CHEAPER TO PAY FOR LOST LIVES THAN TO AVOID THE LOSS? SOMETHING NEEDS TO BE DONE, THIS VEHICLE WAS NOT A CHEAP ONE, HOWEVER WE HAVE BEEN TREATED LIKE THEY ARE DOING US A FAVOR JUST FOR LETTING US A KNOW WE ARE AT RISK OF DYING FROM CAR CRASH DUE TO IT'S MALFUNCTIONS.

ATTEMPTED TO USE THE AUTOSTART TO WARM VEHICLE AND AFTER ONE MINUTE IT SHUT OFF. TRIED 5 TIMES TO START VEHICLE USING PUSH BUTTON, WOULD NOT START OR STOP. FINALLY LET ME START WITH KEYFOB. I CONTACTED DEALER THAT MORNING AND WAS TOLD IT IS MOST LIKELY THE TIPM BUT THEY DON'T HAVE ANY; ALSO I WAS TOLD IT IS UNSAFE TO DRIVE MY VEHICLE AND GET IT REPAIRED ASAP. LUCKILY I WAS ABLE TO LOCATE A DEALERSHIP WITH AN APPOINTMENT AND PART TO FIX IT; EVEN THOUGH THEY TOLD ME THE COMPUTER MIGHT JUST NEED AN UPDATE. VEHICLE CONTINUED TO NOT START AT RANDOM TIMES USING KEYFOB. HAVING ISSUES STARTING CAR UP TO THE TIME I DROVE IT ACROSS TOWN TO DEALERSHIP, IT WOULD NOT TURN OVER, SPUTTERED, SHOOK AND STARTED. I ALSO HAVE PARTS ON ORDER (BEEN ON ORDER SINCE 9/28/14) FOR THE ACTIVE RECALLS FOR BRAKE BOOSTER AND SUN VISOR FIRES. I ALWAYS HEAR A RUNNING SOUND AFTER THE VEHICLE HAS BEEN SHUT OFF. CHRYSLER'S CUSTOMER SERVICES DEPARTMENT IS NO HELP. I EXPRESSED MY CONCERN WITH ALL THE RECALL/SAFETY ISSUES VIA EMAIL AND WAS TOLD "SORRY TO HEAR OF YOUR CONCERNS AND DELAY IN HAVING PARTS. I REGRET THE PROBLEMS YOU ARE HAVING WITH YOUR VEHICLE. UNFORTUNATELY WE ARE UNABLE TO DIAGNOSIS YOUR VEHICLES ISSUES VIA EMAIL. WE RECOMMEND CONTACTING YOUR AUTHORIZED DEALERSHIP TO ARRANGE AN APPOINTMENT." DID THEY EVEN READ MY COMPLAINT!!! I HAVE AN APPOINTMENT TO HAVE IT FIXED BUT WHAT HAPPENS BETWEEN NOW AND THEN. WHAT HAPPENED TO THE DEPENDABLE CHRYSLER PRODUCTS? THIS IS MY 5TH IN 18 YEARS OF DRIVING AND MY LAST. HOPEFULLY I DO NOT HURT/KILL ANYONE OR MYSELF BEHIND THE WHEEL OF THIS VEHICLE. I AM SCARED TO DRIVE IT. IT IS A 2012 WITH 28K ON IT, THIS IS JUST DISGUSTING! FOR AS MUCH AS THESE JEEPS COST I EXPECT A BETTER PRODUCT AND CUSTOMER SERVICE FROM CHRYSLER. THEIR DEALERSHIPS CAN ONLY DO SO MUCH WITHOUT BACKING FROM THE MANUFACTURER. CHRYSLER NEEDS TO FIX THESE ISSUES THESE ARE SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO START AND STALLED TWICE WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.

CAR WILL NOT TURN OVER NOT GETTING FUEL TO STARTER,CAR CUTS OFF WHILE DRIVING NUMEROUS TIMES. THERE IS A RECALL FOR THIS ON SAME MODELS BUILT PRIOR TO 8/01/2011,MY CAR WAS BUILT 8/15/2011 TWO WEEKS AFTER. THIS IS THE EXACT PROBLEM AS THE RECALL. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BATTERY WARNING LIGHT ILLUMINATED, THE DASHBOARD LIGHTS FLASHED ON AND OFF, AND THERE WAS A WHISTLING SOUND COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.