There are 16 owner-reported speed control & cruise complaints for the 2012 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THERE'S A EECALL FOR THE FUEL PUMP, THAT MAY CAUSE MY JEEP TO STOP ALL OF A SUDDEN WHEN DRIVING IT. THE RECALL HAS YET TO HAVE AN ANSWER AS TO WHEN IT WILL GET FIXED. I DON'T WANT MY CAR TO STALL AS UM DRIVING AND CAUSE AN ACCIDENT, THE SAFETY OF MY CHILDREN IS AT RISK. NEED THIS TO BE FIXED ASAP.
MY GRAND CHEROKEE HAS STALLED SEVERAL DOZEN TIMES OVER THE PAST FEW YEARS AND THE DEALER CAN'T FIX IT. THE CAR STALLS WHEN SLOWING TO A STOP OR TURNING THROUGH AN INTERSECTION BUT WE CAN'T DUPLICATE THE PROBLEM AT THE SERVICE CENTER. THE DEALER KEPT THE CAR FOR NEARLY A MONTH TRYING TO DUPLICATE THE PROBLEM BUT COULD NOT, BUT I HAVE KEPT RECORDS OVER THE PAST YEAR OF ALL STALLS AND THE CONDITIONS AND THE ONLY CONDITION THAT REMAINS CONSTANT IS THAT I AM QUICKLY BRAKING FROM 40 MPH OR FASTER OR I AM BRAKING WHILE TURNING. INITIALLY IT ONLY OCCURRED WHILE TURNING LEFT, BUT NOW IT OCCURS WHILE TURNING RIGHT AND WHILE BRAKING QUICKLY WHILE GOING STRAIGHT. I HAVE BEEN IN SEVERAL NEAR MISSES DUE TO LOSING POWER STEERING AND BRAKES AND I AM TO THE POINT TO WHERE I CAN'T ALLOW ANYONE BUT ME TO DRIVE THE CAR DUE TO THE SAFETY FACTOR. TWICE I ALMOST HIT A CAR WHILE TURNING AND ONCE A BIG RIG ALMOST HIT ME IN THE SIDE AS THE CAR STALLED MID-INTERSECTION OF A SIX LANE HIGHWAY. THE CAR IS STILL UNDER CHRYSLER'S WARRANTY, AND AS NOTED, THE DEALER HAS TRIED TO FIX THE PROBLEM, BUT HAS FAILED TIME AFTER TIME. THE PROBLEM HAS OCCURRED DOZENS OF TIMES BUT THE LATEST TIME WAS TODAY, AT WHICH POINT I DECIDED TO SUBMIT THIS COMPLAINT. ALTHOUGH I CAN'T DUPLICATE THE PROBLEM ON DEMAND, THERE ARE 3LOCATIONS WHERE IT MOST OFTEN OCCURS, AND IT MOST OFTEN OCCURS IN THE MORNING. THE FIRST LOCATION IS ABOUT 2.5 MILES FROM MY HOUSE, AND THE OTHER TWO ARE 5 MILES EACH FROM MY HOUSE. TWO OF THE THREE LOCATIONS ARE AT INTERSECTIONS WITH RED LIGHTS, WHILE THE THIRD IS SIMPLY THE LOCATION OF WHERE I WORK WHERE IT HAS STALLED MULTIPLE TIMES WHILE JUST TURNING INTO THE DRIVEWAY. IT ALSO HAS STALLED SEVERAL TIMES WHILE COMING HOME OR JUST DRIVING AROUND OR ON VACATION. DEALER HAS REPLACED FUEL PUMP RELAY, WIRING, AND SOME EMISSION CONTROL PARTS.
I WAS PULLING INTO A PARKING SPOT AND TRANSITIONING THE VEHICLE TO PARK WHEN THE VEHICLE ACCELERATED. I HAD MY FOOT PRESSED FIRMLY ON THE BRAKE BUT IT DID NOT STOP AND IT WENT UP AND OVER A PARKING BARRIER INTO ANOTHER PARKED VEHICLE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM INCREASED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM LOCATED AT (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 125,000. * (RECALL RELATED INCIDENT) TS
1. JEEP DIES FOR NO REASON WHEN DECELERATING IT HAPPENS AT HIGHWAY SPEEDS WHEN TAKING THE FOOT OF THE GAS IT LAST HAPPENED ON HIGHWAY 1 ON A BIG CURVE, STEERING AND BRAKES LOST POWER ON A CLIFF SIDE ROAD.(SCARED ME AND THE FAMILY 1/2 TO DEATH) IT HAS HAPPENED ON THE DUMBARTON BRIDGE IN COMMUTE TRAFFIC IT ALSO HAPPENS WHEN DECELERATING ON OFF RAMPS OR COASTING TO STOP LIGHTS. YOU NEED TO COMPLETELY STOP THE CAR PUT IT IN PARK AND PRESS ON THE BRAKE TO RESTART IT. THIS IN TRAFFIC IS ALSO DANGEROUS JEEP SAYS 10 THINGS MAY CAUSE IT AND THEY WILL NOT FIX TRY ANY OF THEN BECAUSE THEY CANNOT PINPOINT WHICH ONE IT IS. 2. CRUISE CONTROL SLAMS ON THE BREAKS FOR NO REASON. ANOTHER DANGEROUS PROBLEM NO CARS IN FRONT OF ME, OPEN HIGHWAY, NO OVERHEAD BRIDGES OR GUARD RAILS IN SIGHT AND THE BRAKES SLAM ON.
MY ACC SENSOR WILL NOT CONNECT THEREFORE MY CRUISE CONTROL DOES NOT WORK, LEAVING USELESS BUTTONS ON MY STEERING WHEEL. WE HAVE NO IDEA WHAT IS WRONG WITH THE WHOLE SYSTEM. TOOK IT TO THE DEALERSHIP AND WHILE THEY WERE DOING RECALL WORK, THEY CHECKED IT. SAID I WOULD HAVE TO BUY THE $2,000+ ACC UNIT AND THEN IT WOULD PROBABLY BE $1,000+ LABOR AND THEN HOWEVER MUCH IF THEY HAVE TO REPLACE WIRES OR ANYTHING ELSE. I JUST WANT MY CRUISE TO WORK, I DON'T CARE IF THE DISTANCE PART WORKS. WARRANTY WOULD NOT COVER IT AND I'M SURE I NO LONGER HAVE ANY FACTORY WARRANTY LEFT ON MY VEHICLE.
CAR LOST ALL POWER FOR STEERING AND BRAKING. CAR STALLED. WAS AT LOW SPEED 5-8MPH TURNING TO THE RIGHT INTO A GAS STATION DRIVEWAY FROM BUSY ROADWAY OF SPEEDS OF 55MPH. CAR WENT STRAIGHT AND ROLLED TO A STOP. GRATEFUL WAS PARKING LOT AND DITCH IN FRONT OF ME AND NOT THE GAS PUMPS OR ANOTHER VEHICLE AS I HAD NO CONTROL OF THE CAR STOPPING. I HAVE TWICE HAD CAR TO DEALER FOR CAR GOING INTO LIMP MODE. BOTH IN YEAR 2016. SAME CYLANOID EACH TIME.
VEHICLE STALLS WHEN APPLYING BRAKES WHILE DECELERATING. ALL POWER IS LOST AND VERY DIFFICULT TO STEER OR BRAKE. THE VEHICLE WILL RESTART WHEN PUT BACK INTO PARK AFTER DRIFTING TO A STOP. THIS IS A RANDOM PROBLEM THAT OCCURS 1-2 TIMES EVERY COUPLE OF WEEKS ON AVERAGE. THE PROBLEM HAS BEEN REPORTED TO JEEP AND HAS BEEN AT THE DEALER SEVERAL TIMES BUT THEY CANNOT REPRODUCE THE PROBLEM AND THERE ARE NO ENGINE CODES BEING GENERATED. THIS IS A VERY DANGEROUS HAZARD AND I HAVE SIMPLY BEEN LUCKY I HAVE NOT BEEN IN A SERIOUS ACCIDENT YET AS A RESULT.
TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AND SHIFTED INTO REVERSE, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED. THE CONTACT SUFFERED A FRACTURED NOSE THAT INJURED THE SINUS CAVITIES AND A FRACTURED RIB. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/10/16*LJ UPDATED 05/24/18*JB
THERE IS/HAS BEEN CONTINUED ISSUE WITH THE 2012 JEEP GRAND CHEROKEE NOT STARTING AND/OR IGNITION GETTING STUCK IN STARTING MODE. WHEN THE IGNITION IS EVIDENTLY STARTED AFTER SEVERAL ATTEMTPS THE SPEED CONTROL EXCELLS TO MAXED RATE INCLUDING RPM RATE WHILE IN PARKED STATE OR DRIVING AND UPON BREAKING IT DID NOT STOP THE INCREASED SPEED UNTIL 1 MINUTE OR MORE LATER (VERY SCRARY).
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL FRACTURED. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
JEEP WAS TURNED ON WHILE BRAKE WAS APPLIED. ENGINE BEGAN TO REV, JEEP THEN LURCHED FORWARD WHILE BRAKE WAS STILL APPLIED. JEEP CAME TO STOP APPROXIMATELY 40 FEET FROM WHERE THE JEEP WAS TURNED ON. IT WAS A SCARY RIDE, NO CONTROL OVER THE VEHICLE. *TR
I WAS DRIVING MY JEEP FROM A STOP SIGN AND IT ALL OF A SUDDEN SLOWED DOWN AND WOULD NOT ACCELERATE. THE ENGINE LIGHT COMES ON AND FORCES ME TO PULL OVER, RESTART IT AND IT RUNS FINE AFTER THAT. WELL, IT'S HAPPENED 3 TIMES AFTER THIS AND I HAVE ARRANGED A 7AM SERVICE FOR IT ON MONDAY. THE BOOK SAYS CHECK THE GAS CAP OR IT MAY BE BAD GAS, BUT I BURNED THE GAS DOWN TO 15 MILES LEFT AND FILLED IT WITH SUPER UNLEADED. NO MATTER WHAT I DO, LIKE SHIFT INTO N, REV THE ENGINE, NOTHING WORKS UNTIL I PULL OVER AND RESTART IT. *TR
COLD STARTED VEHICLE. WAITED FOR FAST IDLE TO SUBSIDE (COOL WEATHER). PLACED IN DRIVE AND SLOWLY ACCELERATED INTO GARAGE, APPR 30 FEET. BRAKED VEHICLE TO FULL STOP. VEHICLE SEEMED TO BE UNDER SOME LEVEL OF POWER, MORE THAN IDLE SPEED WITH NO ACCELERATION BY DRIVER. BEGAN TO SHIFT OUT OF DRIVE AND ONCE THE SHIFT LEVER WAS IN THE NEUTRAL SLOT, THE ENGINE RPMS INCREASED TO ABOUT 4000 RPM. ENGINE WAS SHUT DOWN IN NEUTRAL TO AVOID SHIFTING INTO PARK AT HIGH RPM. SECOND OCCURRENCE ON 15NOV2012, SAME SITUATION. CONTACTED LOCAL DEALER (BB - CHRYSLER JEEP) (16NOV2012 0931), SPOKE WITH PM - SERVICE CONSULTANT WHO STATED THAT THERE WERE NO RECALLS OR SERVICE BULLETINS ON THIS VEHICLE FOR ACCELERATION TYPE PROBLEMS. HE RECOMMENDED TO BRING IN FOR INSPECTION IF IT HAPPENS AGAIN. *TR
TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, HE FELT THE VEHICLE ACCELERATED INDEPENDENTLY. HE KEEP HIS FOOT ON THE BRAKE AND TURNED OFF THE VEHICLE AND TURNED IT BACK ON AND THE VEHICLE RESET. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THEY COULD NOT FIND A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 10,000.
TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE VEHICLE VIOLENTLY ACCELERATED AND EXCESSIVE FORCE WAS REQUIRED ON THE BRAKE PEDAL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,525. DJR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026