There are 27 owner-reported fuel system complaints for the 2018 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I have been experiencing slow crank issues for months now. The vehicle will have a slow crank then start. If it does not start on the first try, it will start on the second attempt. This concerns me as I've read many complaints regarding high pressure fuel pump issues on Jeep Grand Cherokees. I am concerned about my safety especially being stranded at night time. I was told I need to change the fuel pump. I called the dealership and was also told that many Jeep Grand Cherokees have been experiencing the same issue which was fixed by replacing the fuel pump. If many vehicles are experiencing the same problem, why is this not considered a recall?
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 MPH, she observed a noise that resembled air escaping from the passenger side of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the diesel particulate matter harness and exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,000.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while at the gas station and refueling the vehicle, the contact became aware that the pump nozzle was stopping as if the tank was full. The contact stated that fuel system warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the fuel tank. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline to report the failure. The failure mileage was approximately 82,000.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
When refueling the vehicle, the fuel pump handle must be inverted in order to deliver gas. Without such upside down delivery. the pump shuts off.. The Inverted handle delivery creates a health and safety issue as gas can easily overflow the tank fuel filler tube. My wife just spent three days in the hospital after being bathed in gas, and now has heart and vision issues as a result. Jeep has a history of gas filler tube issues. Numerous Internet blogs report the same issue.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at unknown speeds, there was as abnormal humming noise detected. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The mileage at the time of failure was approximately 25,000. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated parts still are not available to fix the recall.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There is a recall with this vehicle issued in June of 2022. Manufacturer has been very slow and unbale to address this issue - required replacement parts are not available Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that a repair has not be made nor are the parts available yet. No help from the manufacturer has been made either. The vehicle is still operational but the contact does not feel comfortable driving it. Also, the warranty is almost up.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 45 MPH, the vehicle started shaking and nearly stalled while ascending a hill. The contact stated that the failure was intermittent but had also occurred while stopped at a traffic light. The contact stated that the vehicle also hesitated while depressing the accelerator. The contact stated that she depressed the accelerator pedal with added force; however, the vehicle failed to immediately respond. The contact stated that after a while the vehicle responded and drove forward. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 35,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Sometimes when I try to fill the gas tank on my 2018 Jeep Grand Cherokee Overland, it acts like it is full and will keep tripping the safety in the gas pump nozzle and shut off the gas flow. It acts randomly at the same or different gas stations without any warning. Occasionally gas will spray out of the tank, risking my safety and the safety of others near the pump. The only way I can fill the tank when this happens is to turn the nozzle sideways and fill it very slowly. I have checked a car complaint site on the internet and found numerous complaints about the same problem, dating back to 2018.
I have a reoccurring problem filling up my gas tank. More often than not, I cannot fill the tank. If the tank is on “E”, I can usually only put approximately 8 gallons in my tank before it starts to spew out of the tank and into the overflow tank. I had a nightmare with this just a few days ago trying to put gas in my tank at Royal Farms on Rt. 3. Gas flowed out of my tank yet my tank wasn’t full. I am sick of this problem and Jeep needs to stand behind it. I want you to make this a recall. It’s dangerous. If anyone at the gas pumps had been smoking, my entire car and the parking lot would have caught on fire.
WHEN FILLING THE GAS TANK, THE GAS PUMP CLICKS OFF CONSTANTLY. IT HAPPENS AT MULTIPLE GAS STATIONS AND WITH DIFFERENT STYLE PUMP HANDLES. I HAVE TO REMOVE THE GAS PUMP FROM THE TANK AND ROTATE IT IN ORDER TO PUT GAS IN MY VEHICLE. I'VE TAKEN IT TO THE DEALERSHIP TWICE FOR THIS ISSUE SINCE I BOUGHT THE JEEP NEW IN 2018. IT HAS BEEN HAPPENING CONSISTENTLY AND I'VE READ ABOUT OTHERS HAVING THE SAME ISSUE WITH THE CAPLESS GAS SYSTEM IN THIS PARTICULAR MODEL AND YEAR. THE DEALERSHIP DOES NOT KNOW HOW TO SOLVE THE ISSUE, I FEAR THAT I WILL BE IN A POSITION THAT I CAN NOT PUT GAS IN MY VEHICLE DUE TO THIS ISSUE.
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS COASTED SAFELY OFF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ON THE FIRST OCCASION, THE VEHICLE WAS TOWED TO LEE CHRYSLER JEEP DODGE RAM (765 CENTER ST, AUBURN, ME 04210) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE IGNITION COIL AND THE FUEL FILTER NEEDED TO BE REPLACED. ADDITONALLY, AFTER A SECOND FAILURE, THE VEHICLE WAS TOWED TO HERB CHAMBERS CHRYSLER DODGE JEEP RAM FIAT OF MILLBURY (2 LATTI FARM RD RTE. 20, MILLBURY, MA 01527), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AUTOSTAR CHRYSLER DODGE JEEP RAM OF HENDERSONVILLE (401 DUNCAN HILL RD, HENDERSONVILLE, NC 28792) TO BE INSPECTED; HOWEVER, NO FAILURES WERE DISCOVERED. AFTER AN ADDITIONAL FAILURE, THE VEHICLE WAS TOWED TO DANBURY CHRYSLER JEEP DODGE RAM FIAT (100B FEDERAL RD, DANBURY, CT 06810) WHERE THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
CAPLESS FUEL FILLER ASSEMBLY ON 2018 JEEP GRAND CHEROKEE LIMITED DOES NOT ALLOW A STANDARD GAS PUMP TO FILL TANK IN A "NORMAL" MANNER WHEN VEHICLE IS PARKED AT A GAS STATION PUMP AND IS TURNED OFF. USER HAS TO HOLD PUMP HANDLE GENTLY IN ORDER TO DISPENSE FUEL. TOOK MY VEHICLE IN FOR DIAGNOSTIC SERVICE AND WAS TOLD THE FUEL FILLER ASSEMBLY HAD TO BE REPLACED AT A COST TO ME OF $316.00 PLUS SALES TAX, AS WELL AS A $98 DIAGNOSTIC FEE, AS MY VEHICLE IS OUT OF THE 36,000 MILE WARRANTY PERIOD. I HAVE READ ON SEVERAL INTERNET SITES THAT MODELS OF JEEPS AND DODGE DURANGO HAVE THE SAME ISSUE. I FEEL THAT THIS SHOULD BE A RECALL FOR A FAULTY PART FOR THIS MODEL YEAR. I HAVE BEEN DRIVING FOR 27 YEARS AND HAVE OWNED 3 OTHER JEEP GRAND CHEROKEES, A HONDA CIVIC, AND A KIA SORENTO AND HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE. I ALSO TRAVEL FREQUENTLY FOR WORK AND HAVE DRIVEN NUMEROUS MODELS OF VEHICLES AS RENTALS AND HAVE NEVER ENCOUNTERED THIS ISSUE.
WHEN FILLING VEHICLE, PUMP WILL GO FOR A COUPLE SECONDS AND STOP, AND THEN YOU HAVE TO HOLD THE LEVER, AND IT STILL STOPS. I HAVE BEEN TO SEVERAL DIFFERENT GAS STATIONS, AND HAVE FILLED MY JEEP UP AT DIFFERENT LEVELS OF FUELING WITH THE SAME ISSUE. THE PUMP STOPS, YOU HOLD THE LEVEL, IT STOPS, AND YOU HAVE TO HOLD THE LEVER AND GO BACK AND FOURTH AFTER PUMP STOPS. THIS HAS BEEN AN ISSUE SINCE THE DAY I BOUGHT IT.
Showing 1–20 of 27 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026