There are 5 owner-reported body & structure complaints for the 2019 Jeep Grand Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The paint on the roof bubbling, chipping and peeling and visable corrosion on the roof. The paint started peeling two weeks ago.
Windshield leaks during rain season leaving driver seat mat damp
Driving 35-45 mph, heard a loud pop from the top of the vehicle. The glass from the sun roof popped and shattered. It put myself at risk because if the shade slide, that separates the inside of the car and the sunroof glass, was pulled back, the glass would have came in & injured everyone in the car. It also puts others near the vehicle at risk as the glass could have hit someone or another vehicle. The problem has not been confirmed by a dealer yet. The the vehicle has not been inspected yet. No warning signs prior to the incident.
The front panel of the panoramic sunroof exploded into small pieces for no apparent reason. I was driving under 35 mph, on a 2 lane road, in clear, warm weather. I heard a "pop", then glass sliding over the roof of the car. In the rear view mirror, I then saw glass falling past the back window. When I stopped to investigate, I found that glass had also fallen down onto the fabric shade, which was thankfully closed. Broken glass falling into the passenger compartment could cause the driver to lose control of the vehicle resulting in a collision, as well as causing direct injury to occupants. After this incident, I found other reports of spontaneous Jeep sunroof failures/explosions online. I will be taking my vehicle to a dealer and filing a warranty claim. I was traveling out of state (1300 miles from home) and could not find replacement glass at any dealers within 250 miles of my return route. Friends vacuumed out most of the glass on the shade before covering the entire opening, and what was left of the panel, with aluminum HVAC tape for my journey home. I can still hear glass falling down onto the shade when I drive the vehicle.
TOOK MY CAR TO THE DEALER BECAUSE THE SUNROOF IS LEAKING THEY TRIED TO FIX IT TWICE FAILED THE SECOND TIME I TOOK IT THE COMPLETE DRIVERS SIDE FLOOR OF MY VEHICLE WAS WET THEY SAID THE REASON WHY IT WAS WET BECAUSE IT THE SUNROOF BOLTS HAD RUSTED IT IS LESS THAN A YEAR OLD AND ALREADY HAS RUST .
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026