2002 Jeep Liberty Complaint Log

AIR CONDITIONING COMPRESSOR FAILS TO ENGAGE. I HAD TO REPLACE THE COMPRESSOR ONCE ALREADY IN 2007, SERVICE TECH SAID THE SPRING IN THE COMPRESSOR MUST HAVE BROKE. NEEDED TO REPLACE THE COMPRESSOR. NOW 2009, AND AGAIN HAVING THE SAME PROBLEM, THE A/C COMPRESSOR WILL NOT ENGAGE. GOING TO HAVE IT REPAIRED THIS WEEK ! *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE FAULTY ENGINE WAS NOT INCLUDED IN THE SERVICE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WAS TURNING RIGHT ONTO A BUSY ROAD WHEN THE FRONT UPPER BALL JOINT FAILED. MANAGED TO GET TO THE SIDE OF THE ROAD. WAS TOLD BY A LOCAL DEALER THAT CHRYSLER WOULD NOT DO ANYTHING FOR THIS, REGARDLESS OF THE NUMEROUS COMPLAINTS I'VE READ ABOUT ONLINE. I REPLACED THE UPPER CONTROL ARM MYSELF. $226.00 IN PARTS. *TR

JEEP LIBERTY 2002 FRONT DRIVER SEAT BELT DOESN'T UNLATCH. *TR

NOTICED SMALL RUST BUBBLES DEVELOPING UNDER PAINT AT AREA OF SEAMS ALONG RIGHT SIDE OF REAR WINDOW GLASS AND ALSO ON ROOF ON RIGHT SIDE JUST BELOW ROOF RACK RAIL AND REAR ROOF MOUNTED BRAKE LIGHT. BROUGHT TO DEALER AND SHOWED SERVICE MANAGER BUT SAID NOTHING COULD BE DONE AS I WAS PAST WARRANTY LIMIT FOR RUSTPROOF CORROSION. THIS WAS ABOUT 3-4 YEARS AGO. REQUESTED CONTACT BY DISTRICT MANAGER-WHO FINALLY CALLED AFTER MULTIPLE FOLLOW-UP CALLS BY ME, AND SAID MY CLAIM WAS DENIED. WROTE LETTER TO JEEP CUSTOMER RELATIONS CORPORATE BUT NEVER HEARD FROM THEM. RUST SITUATION HAS PROGRESSED AND NOW HAVE SUBSTANTIAL HOLE IN RIGHT REAR CORNER OF ROOF. RUST SPREADING. CAR HAS BEEN METICULOUSLY MAINTAINED AND CLEANED REGULARLY, WAXED AT LEAST 2X PER YEAR. REST OF VEHICLE IN TOP SHAPE. VERY DISAPPOINTED IN JEEP'S LACK OF HELP. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE OIL SENSOR WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. *TR

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE ROLLED OVER WHILE ATTEMPTING TO MAKE A TURN. THE SEAT BELT PRETENSIONER FAILED TO TIGHTEN AND THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE COMPLETELY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE FATALITY. THE DRIVER SUFFERED FROM BROKEN RIBS AND FACIAL DEFORMATION. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 12/04/17*BF *TR

I HAD JUST BACKED OUT OF A PARKING SPACE IN A BUSY PARKING LOT, DROVE FORWARD ABOUT 20 FEET GOING NO MORE THAN 7-10 MPH, THEN MADE A LEFT - STILL WITHIN THE PARKING LOT. WHEN TURNING, I HEARD A GRINDING NOISE, THEN SUDDENLY, THE FRONT END OF MY 2002 JEEP LIBERTY RENEGADE COLLAPSED ONTO THE FRONT TIRE OF THE DRIVER'S SIDE. THE UPPER BALL JOINT OF THE VEHICLE HAD COMPLETELY SEPARATED, KNOCKING THE WHEEL OFF IN THE PROCESS. THIS INCIDENT OCCURRED IN THE LATE AFTERNOON ON A SUNDAY (WHEN MECHANICS ARE NOT OPEN). AAA TOWED THE JEEP TO A LOCAL GARAGE NEARBY; HOWEVER, ON MONDAY MORNING, I CALLED CHRYSLER TO FILE A COMPLAINT ABOUT WHAT HAD HAPPENED. MY CALL WAS PICKED UP BY AN OVERSEAS CUSTOMER SERVICE REP. HE TOLD ME THAT IF I COULD HAVE THE CAR TOWED TO A CHRYSLER DEALER, THEY WOULD SEE WHAT THEY COULD DO ABOUT COVERING THE REPAIR, BUT TO CALL BACK AFTER THEY'D SPOKEN WITH THE DEALER. LATER THAT AFTERNOON, I CALLED BACK. LONG STORY SHORT, MY CALL WAS ESCALATED TO A GUY IN DETROIT, WHO AT FIRST SAID THAT THE CALL CENTER REP HAD NO BUSINESS SUGGESTING THAT MY REPAIR WOULD BE COVERED. WHEN I TOLD HIM I HAVE PHOTOS OF WHAT HAPPENED TO THE CAR, HE AUTHORIZED THE REPAIR. THE DEALER HAD TO REPLACE THE UPPER CONTROL ARM AND BALL JOINT, AND THE BRAKE LINE WHICH WAS SEVERED WHEN THE FRONT END COLLAPSED! I ASKED THE DEALER FOR THE DEFECTIVE PARTS. HE SAID CHRYSLER WOULD WANT THEM BECAUSE THEY WERE COVERING IT "UNDER WARRANTY." THIS IS A MAJOR DEFECT AND SAFETY ISSUE - ONE OF MANY IN THE 2002 JEEP LIBERTY. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF I HAD PULLED OUT ONTO THE BUSY HIGHWAY! WHILE I WAS HAPPY THAT CHRYSLER COVERED THIS COST, THE CAR NEEDED FURTHER ADJUSTMENTS WHEN IT WAS RETURNED TO ME AS THE SUSPENSION FELT LOOSE AND THE VEHICLE WAS PULLING TO THE LEFT AND SHAKING. THE DEALER SAID THESE WERE ALL UNRELATED (?!), AND CHARGED ME FOR THOSE REPAIRS. *TR

HAD JUST PURCHASED A JEEP LIBERTY USED --FIRST TIME I DROVE IT ON A WET ROAD-I WAS BRAKING AS USUAL AT A RED LIGHT--THE CAR SKIDDED AND SWERVED 40 FEET, FINALLY STOPPING BUT NOT BEFORE I HAD TO VERY OFF THE ROAD TO AVOID HITTING THE CAR IN FRONT OF ME --I WAS ONLY GOING 30-35 MILES AN HOUR WHEN I STARTED BRAKING--I WAS TERRIFIED BY THE FACT THAT THE CAR WOULD NOT STOP AND COULD ONLY IMAGINE WHAT WOULD HAVE HAPPENED UNDER DIFFERENT CIRCUMSTANCES!! --TOOK THE CAR INTO THE JEEP DEALERSHIP--THEY SAID THE BRAKES WERE FINE --I HAD NEW TIRES PUT ON THE CAR --EVEN THOUGH THE DEALERSHIP SAID THE TIRES WERE FINE TOO --THE SECOND TIME -(--WET ROAD)--I WAS GOING ABOUT 25 MILES AND HOUR AND LIGHTLY BRAKED ----CAR SLID INSTEAD OF STOPPING---SAME DAY---NOW VERY CAUTIOUS, I CAREFULLY HIT THE BRAKES WHEN A CAR QUITE A DISTANCE AHEAD OF ME PULLED OUT --AGAIN--I WAS ONLY GOING ABOUT 35MPH---FORTUNATELY I STARTED BRAKING THE SECOND I SAW HIM BECAUSE THE CAR SKIDDED 30-40 FEET AT LEAST, TURNING TOWARD THE RIGHT, AND FINALLY STOPPED 3 CAR LENGTHS BEFORE I WOULD HAVE HIT THIS CAR IN THE DRIVER SIDE DOOR ---HAD I NOT HAD THE PREVIOUS INCIDENT JUST MINUTES BEFORE ---I WOULD HAVE BEEN GOING 60 MILES AN HOUR AND NOT BEEN ABLE TO AVOID AN ACCIDENT--I WENT ONLINE TODAY --THERE ARE NUMEROUS SIMILAR COMPLAINTS WITH JEEP LIBERTY'S--ONE PERSON REFERS TO HER LIBERTY AS A DEATH TRAP--ANOTHER MAN SAID HIS WIFE COMPLAINED OF THIS AND HE DIDN'T BELIEVE HER UNTIL HE SKIDDED THROUGH AN INTERSECTION GOING ONLY 20 MPH!!! SOMEONE ELSE, KNOWING THIS PROBLEM , SIMPLY TRADED HIS VEHICLE TO AN UNSUSPECTING BUYER ---THIS DEFECT IS FRIGHTENING!!!! THIS IS A CAR I RARELY DRIVE-- FORTUNATELY BECAUSE NOW I CAN'T TAKE IT ON THE ROAD FOR FEAR OF HAVING A SERIOUS ACCIDENT!! *TR

FAILURE OF UPPER BALL JOINT LET SIDE ON 2-27-09, TWO DAYS AFTER THE LOWER BALL JOINT ON SAME SIDE WAS REPLACED AS PER RECALL. THE REPLACEMENT OF THE LOWER BALL JOINT WAS THE FOURTH SUCH REPLACEMENT. I INITIATED THE REPAIR TWO DAYS EARLIER AFTER THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. THE LOWER BALL JOINT FAILED A COUPLE OF YEARS AGO WHILE THE VEHICLE WAS TRAVELING IN REVERSE AT LOW SPEED WHILE BACKING OUT OF A PARKING SPACE. THE FAILURE OF THE UPPER BALL JOINT HAPPENED ABOUT FIVE MINUTES AFTER TRAVELING AT 70 MPH DOWN AN INTERSTATE. AFTER EXITING THE FREEWAY, I PULLED THE JEEP INTO A PARKING LOT OF A CONVENIENCE TO CHECK DIRECTIONS AND THEN PULLED OUT AT LOW SPEED - LESS THAN 10 MPH. IT FAILED. *TR

2002 JEEP LIBERTY. CONSUMER STATES LEFT REAR WINDOW WAS STUCK OPEN *TGW THE CONSUMER STATED THE WINDOW REGULATOR WAS REPLACED THREE TIMES. THE WINDOW WOULD FALL DOWN AND GET STUCK. *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE THROUGH THE STEERING WHEEL. THE CONTACT HEARD A LOT OF NOISE IN THE VEHICLE. THROUGH ONLINE RESEARCH, THE DEALER FOUND NHTSA CAMPAIGN ID NUMBER 09V119000, NHTSA ACTION NUMBER EA08008 (SUSPENSION:FRONT:CONTROL ARM). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 120,000. UPDATED 09/14/09. *LJ UPDATED 09/15/09.*JB

2002 JEEP LIBERTY SPORT REACHING 92,000 MI REPEATEDLY STALLS (TURNS OFF) WHILE DRIVING. *TR

THE LIGHTS ON MY JEEP LIBERTY TURN COMPLETELY OFF WHILE DRIVING. THE DRIVER MUST TURN ON AND OFF THE LIGHTS TO GET THEM TO COME BACK ON. THERE IS A CLICKING SOUND WHEN THE PROBLEM OCCURS AS IF THE LIGHTS ARE TURNING OFF BASED ON A TIMER OR SOMETHING. HARD TO REPRODUCE THIS ISSUE, THEREFORE ITS BEEN HARD TO DIAGNOSE.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS FLICKER OFF AND ON. THE FAILURE HAS BEEN PERSISTENT FOR APPROXIMATELY ONE WEEK. THROUGH ONLINE RESEARCH, SEVERAL COMPLAINTS WERE FOUND FOR THIS VEHICLE REGARDING THE SAME COMPONENT. THE DEALER HAS NOT YET BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 107,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE CONTACT USED THE JACK TO CHANGE THE FRONT DRIVER'S SIDE TIRE, THE JACK BECAME STUCK IN AN UPWARD POSITION. HE WAS UNABLE TO REMOVE THE JACK FROM HIS VEHICLE. THE DEALER DID NOT ASSIST. THE JACK INFORMATION AND VIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 92,400.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEATBELT LATCH BECAME STUCK AND HARD TO UNLOCK. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS SINCE 2009. THE CONTACT STATED THAT THE SEATBELT NOW COMPLETELY FAILED AND WOULD LATCH AT ALL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD THE VEHICLE BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH IN REVERSE OUT OF A PARKING SPACE HE ATTEMPTED TO MOVE FORWARD AND THE FRONT OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS LOCATED AT THE FRONT UPPER BALL JOINT. THE ESTIMATED COST FOR REPAIR WAS $1,000.00. THE VEHICLE WAS NOT REPAIRED. HE WILL CONTACT THE MANUFACTURER. THE CURRENT AND THE FAILURE MILEAGE WERE 90,000.

I OWN A 2002 JEEP LIBERTY AND WITHIN THE LAST YEAR I HAVE REPLACED THE SERPENTINE BELT, SPARK PLUGS, TEMP, BRAKES,ROTORS, ALL FLUIDS HAVE BEEN CHANGE YEARLY, THECOILS TO SPARK PLUGS, ETC. ALOT OF THINGS HAVE GONE WRONG. IT HAS ABOUT 82,000 MILES. IT'S OVERHEATING, SHAKING, MY ENGINE IS BURNING ALL THE COOLANT AND OIL AS SOON AS IT HITS THE ENGINE I CAN HEAR IT BOILING UNDER THE HOOD NOW AND IT'S NOT SAFE TO DRIVE ANYMORE. I'VE HAD IT TOWED TO SEE WHAT'S GOING ON,BUT I WAS TOLD THAT MY ENGINE IS SHOT AND HE HAS NO EXPLANATION TO WHY EXCEPT THAT ITS BURNING ALL THE FLUIDS PUT IN IT EVERYTHING ELSE LOOKS FINE AND IS NEW THANKS TO ME BECAUSE I'VE BEEN TRYING TO FIGURE OUT WHAT IS WRONG WITH IT AND REALLY TO FIND OUT THERE IS NOTHING I COULD DO ABOUT IT. SO I CALLED YOUR JEEP DEALERSHIPS AND THEY SAY ITS NOT COMMON FOR THAT TO HAPPEN SO IS THIS A SAFETY ISSUE OR IS THIS ENGINE DEFECTIVE? PLEASE HELP ME I'VE DONE EVERYTHING I COULD DO. *TR

2002 JEEP LIBERTY FUEL TANK OVERFLOWS WHEN FILLING TANK INSTEAD OF STOPPING THE GASOLINE PUMP'S NOZZLE WHEN THE TANK IS FULL. *TR

2002 JEEP LIBERTY SEAT BELT: DRIVERS SIDE SEAT BELT BUCKLE DOESN'T LATCH DUE TO RELEASE BUTTON STUCK IN. *TR

A WIRING HARNESS IN MY 2002 JEEP LIBERTY FAILS EVERY YEAR OR SO - THIS DISABLES THE ABS BRAKES AND CAUSES THE SPEEDOMETER TO WANDER AND BE INACCURATE. THE DEALERSHIP HAS REPLACED THE HARNESS 3 TIMES (OUT OF WARRANTY) AT A COST OF ABOUT $200 EACH TIME. MY ABS SYSTEM IS DISABLED FROM THE TIME THE HARNESS FAILS UNTIL I GET IT FIXED. THE ABS LIGHT AND BRAKE LIGHT ILLUMINATE ON THE DASH WHEN IT FAILS - AND STAYS ON UNTIL THE REPAIR IS DONE. *TR

JEEP LIBERTY 2002- HAD THE BALL JOINTS REPLACED AS PART OF THE RECALL, 2 YEARS LATER REPLACEMENT IS NOW DEFECTIVE. JEEP REPLACED AGAIN. *TR

SAME AS EA05022. 2002 JEEP LIBERTY SPORT PASSENGER SEAT BELT LATCH HAS A BROKEN SPRING. PURCHASED OCT 21, 2001. *TR

PASSENGER SIDE REAR WINDOW REGULATOR FAILED, CAUSING WINDOW TO SLIDE DOWN INTO DOOR. *KB

ON DEC 8, 2008 I PICKED UP MY JEEP LIBERTY FROM MY MECHANIC, HE HAD REPLACED THE TRANSMISSION OIL PAN THAT RUSTED OUT AND DRAINED ALL THE TRANSMISSION OIL OUT. ON JANUARY 6, 2009 ON MY WAY TO WORK EARLY IN THE MORNING THE TRANSMISSION BLEW OUT TOTALLY, I WAS ABLE TO GET BACK HOME AND ONCE AGAIN THE MECHANIC HAS THE LIBERTY REPLACING THE TRANSMISSION. I FEEL THE TRANSMISSION OIL PAN RUSTING OUT AND LEAKING CAUSED THE TRANSMISSION BLOWOUT A MONTH LATER. THE CHECK ENGINE LIGHT DID COME ON IN DECEMBER AND I HAD AN APPOINTMENT TO HAVE THE ENGINE LOOKED AT WHEN THE WHOLE PAN BLEW OUT. THE TRANSMISSION TOTALLY DROPPING IN JANUARY COULD HAVE CAUSED A MAJOR ACCIDENT IF I WERE DRIVING LATER, AND I FEEL THIS COULD CAUSE MAJOR ACCIDENTS ON THE ROADWAYS ACROSS THE NATION. I HAVE COMPLAINED VIA THE WEBPAGE AT JEEP TO NO AVAIL, THIS SHOULD BE AT LEAST A RECALL ON THESE VEHICLES. *TR

I HAVE A 2002 JEEP LIBERTY. THERE ARE TWO CYLINDERS UNDER THE HOOD THAT ARE SUPPOSED TO KEEP THE HOOD OPEN AFTER IT IS RAISED. MINE NO LONGER DO THAT. THIS COULD PRESENT A SERIOUS PROBLEM AS THE HOOD COULD SLAM DOWN UNTO ANYONE THAT MIGHT BE LOOKING UNDER THE HOOD. I LUCKILY AVOIDED GETTING INJURED THIS MORNING AS I WAS LOOKING UNDER THE HOOD, TURNED AROUND FOR A SECOND, AND THE HOOD SLAMMED SHUT, NARROWLY MISSING ME. THERE IS A SIMILAR SITUATION WITH THE BACK WINDOW. ALTHOUGH NOT AS SERIOUS, THE CYLINDERS ON THE WINDOW ARE FAILING AS WELL. *TR

THE COMPLAINT THAT I'M CONTACTING YOU ABOUT, IS ABOUT VEHICLES THAT HAVE NON-ADJUSTABLE HEADLIGHTS. I OWN A 2002 JEEP LIBERTY WITH NON-ADJUSTABLE HEADLIGHTS. AFTER I PURCHASED MY JEEP BACK IN JULY, I TOOK IT TO MY MECHANIC TO GET THE HEADLIGHTS ADJUSTED BEING THAT ON A CLEAR NIGHT, VISIBILITY IS EXTREMELY POOR. I CAN ACTUALLY DRIVE WITH THE HEADLIGHTS ON HIGH BEAM WITHOUT IMPAIRING ONCOMING DRIVERS VISION. MY MECHANIC INFORMED ME THAT THE HEADLIGHTS ON THE JEEP ARE NON-ADJUSTABLE. TONIGHT I DROVE IN LIGHT SNOW FLURRIES AND IT WAS LIKE I WAS DRIVING IN A SEVERE SNOW STORM. I'M A TRUCK DRIVER WITH 30 YEARS EXPERIENCE AND ALSO RECENTLY HAD TO DRIVE A 2006 FREIGHTLINER WITH NON-ADJUSTABLE HEADLIGHTS. THE HEADLIGHTS ON THIS TRUCK ACTUALLY FORMED AN ( X ) 20 FEET IN FRONT OF THE TRUCK. MEANING THAT THE RIGHT HEADLIGHT SHOWN TO THE LEFT SIDE OF THE ROAD AND THE LEFT HEADLIGHT SHOWN TO THE RIGHT SIDE OF THE ROAD. JUST DRIVING IN RAIN, MY VISIBILITY WAS VERY POOR. THE RULE OF THUMB IS TO NOT TO OVERDRIVE YOUR HEADLIGHTS. WITH THE TRUCK, I SHOULD HAVE BEEN DRIVING NO FASTER THAN 30 MPH AT NIGHTTIME AND MY JEEP ISN'T MUCH BETTER. PLEASE INVESTIGATE THIS. THE SEVERAL MECHANIC'S THAT I'VE SPOKE TO, HAVE INFORMED ME THAT A LOT OF MANUFACTURER'S ARE GOING TO THESE KIND OF HEADLIGHTS. I'M PLANNING ON PURCHASING DRIVING LIGHTS FOR MY JEEP, WHICH I SHOULDN'T HAVE TO DO. THANKS *TR

WE HAVE A JEEP 2002 LIBERTY. IN THE PAST 2 YEARS OUR REAR WINDOWS HAVE MALFUNCTIONED. THE FIRST HAPPENED OVER 2 YEARS AGO ON JUST THE REAR PASSENGER SIDE. JUST THIS YEAR WE HAD BOTH REAR (DRIVER AND PASSENGER) WINDOWS FALL. TO GET THEM FIXED COST $350 A PIECE. THIS IS THE SECOND TIME FOR THE PASSENGER SIDE. I WENT TO PRECISION AUTO TUNE TO FIX IT AND WHEN THEY CALLED JEEP FOR THE PART THE PERSON OVER THERE ALREADY KNEW IT WAS A JEEP LIBERTY BEFORE MY MECHANIC EXPLAINED WHAT MODEL IT WAS. MY MECHANIC SAID THERE WAS NO RECALL FOR THIS. MY PROBLEM IS THAT WE RARELY USE THOSE BACK WINDOWS AND FOR THEM TO MALFUNCTION LIKE THIS IS REALLY CONCERNING, ESPECIALLY FOR THE ONE WE ALREADY REPAIRED. I HOPE THERE IS SOMETHING YOU ALL CAN FIND BECAUSE THIS IS REALLY EXPENSIVE. *TR

JEEP LIBERTY HAS PROBLEM WITH ENGINE MISFIRE RESULTING IN A DANGEROUS CONDITION IF YOU ARE DRIVING. THE ENGINE WILL BUCK WILDLY. HAVE TAKEN TO DEALER 5 TIMES. APPEARS TO FIX PROBLEM, BUT RETURNS WITHOUT FAIL AFTER A FEW THOUSAND MILES. I HAVE SEEN MANY OF THE SAME COMPLAINTS ON VARIOUS WEB SITES (GOOGLE "ENGINE MISFIRE JEEP LIBERTY 2002 3.7). CODES FROM CAR COMPUTER ARE P0354 AND P0304 INDICATING FAILURE IN COIL AND ENGINE MISFIRE. REPLACE COIL AND SPARK PLUGS PROBLEM KEEPS RETURNING. I HAVE SEEN MANY OTHERS WITH SAME PROBLEM ALTHOUGH THE LAST DIGIT OF THE ODB CODES COULD BE DIFFERENT. I BELIEVE THERE IS A SERIOUS DEFECT IN THE MANUFACTURING OF THE VEHICLE CAUSING THE PROBLEM. IF YOU WERE IN AN ACCIDENT AVOIDANCE SITUATION, THIS PROBLEM COULD CAUSE A CRASH AND DEATH. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FLICKERED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 2/23/11 *CN UPDATED 04/29/11

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 18 MPH, THE CONTACT HEARD LOUD NOISES AND THEN LOST CONTROL OF THE VEHICLE. SHE HAD TO CONTINUE TO APPLY HER BRAKES IN ORDER TO STOP THE VEHICLE. A CERTIFIED MECHANIC DIAGNOSED THE VEHICLE AS HAVING BALL JOINT FAILURE. THE CONTACT FOUND TWO RECALLS REGARDING THE BALL JOINTS FOR HER YEAR, MAKE, AND MODEL VEHICLE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 205,000.

TOOK 2002 JEEP LIBERTY FOR OIL CHANGE. INFORMED VEHICLE NEEDS 2 NEW UPPER BALL JOINTS. BOTTOMS WERE RECALLED BY CHRYSLER. WHY NOT THE UPPERS AS WELL???? *TR

2003 JEEP LIBERTY TOP PASSENGER SIDE BALL JOINT SEPARATION. WHILE TURNING RIGHT INTO OUR DRIVEWAY THE TOP BALL JOINT SEPARATED CAUSING THE WHEEL TO LEAN TO THE OUTSIDE OF THE VEHICLE. *TR

THIS IS THE LETTER I SENT CHRYSLER CORPORATION. I HAVE A MAJOR PROBLEM WITH THE VALVE SEAT COMING OFF AND DAMAGING MY JEEP LIBERTY ENGINE. WE PURCHASED THE CAR NEW AND HAVE CONTINUALLY PROVIDED MAINTENANCE ON THE VEHICLE AT YOUR DEALERSHIPS. IN FACT, WE WERE ONE OF THE VERY FIRST OWNERS OF THE JEEP LIBERTY AND WAS INVITED AND PARTICIPATED IN A FOCUS GROUP SUPPORTING THIS VEHICLE. WHAT IS UPSETTING IS THE LACK OF INTEREST NOW FROM YOUR CUSTOMER RELATIONS DEPARTMENT EXCEPT FOR YOUR LOCAL DEALERSHIP WHO HAS BEEN SUPPORTIVE, ON WHAT HAS OCCURRED. THIS IS A SAFETY ISSUE AND THIS PROBLEM IS A MANUFACTURER DEFECT . THIS INCIDENT COULD HAVE CAUSED MY DAUGHTER TO HAVE AN ACCIDENT SINCE SHE WAS DRIVING THIS CAR AS A HIGH SCHOOL SENIOR. I WILL TAKE EVERY STEP POSSIBLE AND REPORT THIS SAFETY ISSUE TO ALL PARTIES. I WAS TOLD THE ENGINE NEEDS TO BE REBUILT OR REPLACED AND CHRYSLER CUSTOMER RELATIONS WON'T HELP. THIS IS NOT A ISOLATED INCIDENT AS OTHER DATA HAS BEEN DISCOVERED ON OTHER SIMILAR ENGINES REPORTED SAME RESULTING PROBLEMS. I HAVE PHOTOS AND THERE IS ADDITIONAL INFORMATION REVEALING OTHER VALVE SEAT PROBLEMS RESULTED IN DAMAGE TO OTHER ENGINES. *TR

THE SPEEDOMETER SUDDENLY STOPS WORKING AND,WHEN YOU PRESS THE BRAKE THE VEHICLE COMES TO A GRINDING HALT. THEN HAPPENS EVERY YEAR ONCE, I BROUGHT THIS VEHICLE IN 2002 AND SO FAR IT HAS HAPPENED 6 TIMES. SUDDENLY THE VEHICLE WILL START BEHAVING LIKE THIS, WHERE THE SPEEDOMETER WILL MOVE TO ZERO AND THEN FROM THEN UNTIL I SERVICE WHERE THEY REPLACE THE WHOLE SPEED SENSOR UNIT THE SPEEDOMETER DOESN'T WORK. UNFORTUNATELY DURING THIS TIME THE VEHICLE CAN STOP ANYWHERE WHEN EVER BRAKE IS APPLIED. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 125,000. RETURNED BY USPS ON 11/14/2013. SECOND ATTEMPT ON 11-14-2013 FAILED. *KB

2002 JEEP LIBERTY LOSS OF STEERING CONTROL AT 40 MPH. CAUSING VEHICLE TO SWERVE RIGHT INTO A DITCH AND RESULTING IN A ROLLOVER ACCIDENT. NOT DRIVABLE TOTAL LOSS OF VEHICLE. INJURY TO DRIVER. *TR

MY DAUGHTER WAS DRIVING AND TURNING INTO A PARKING LOT, AS SHE WAS TURNING LEFT TO PARK THE CAR, SHE SAID SOMETHING HAPPENED. SHE GOT OUT OF THE CAR TO FIND THE DRIVERS SIDE WHEEL HAD COLLAPSED. THE UPPER BALL JOINT BROKE OR SEPARATED CAUSING THE TIRE TO COLLAPSE. THIS CAUSED THE JEEP TO BE TOTALLY DISABLED AND I'M SURE WILL BE A VERY EXPENSIVE REPAIR. WHAT IS EVEN SCARIER IS THAT THIS COULD HAVE HAPPENED ON THE HIGHWAY AND SOMETHING MUCH WORSE COULD HAVE OCCURRED. HOW UNSAFE IS THIS VEHICLE!!! PLEASE LOOK INTO THIS VEHICLE. THE SUV HAS NOT BEEN REPAIRED YET. IT IS STILL BEING LOOKED AT. I NOTICED THAT THIS IS NOT THE ONLY COMPLAINT ABOUT THIS PROBLEM. PLEASE TAKE CARE OF THIS SO THAT OUR FAMILIES ARE NOT IN DANGER! *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A SAFETY RECALL NOTICE AND TOOK HIS VEHICLE TO THE DEALER, BUT THEY WERE CLOSED. HE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT THEY WOULD BE UNABLE TO SERVICE THE VEHICLE FOR AT LEAST A WEEK. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REPAIRED IN 2007 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). ONE YEAR LATER, WHILE ATTEMPTING TO MAKE LEFT TURNS, HE HEARD A LOUD POPPING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. HE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE UPPER PART OF THE RADIATOR ALSO PRODUCED A HAIRLINE CRACK, CAUSING RADIATOR FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO FOUND THE SOURCE OF THE LEAK AT THE RADIATOR TUBE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 81,000. UPDATED 10/14/08. *LJ THE LOWER BALL JOINT FAILED. UPDATED 10/15/08 *JB

ON 09/08/2008, THE VEHICLE(2002 JEEP LIBERTY SPORT), WAS BEING DRIVEN AT A SLOW RATE OF SPEED APPROXIMATELY 5MPH EXITING RIGHT OUT OF A PARKING LOT. IT WAS AT THIS TIME THE DRIVE OF THE VEHICLE HEARD A LOUD POP OR CRACKING NOISE. THE VEHICLE JERKED FORWARD AND THEN CAME TO A STOP AT WHICH TIME THE DRIVER STRUGGLED TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD OUT OF TRAFFIC. THE DRIVER THEN EXITED THE VEHICLE AND DISCOVERED THE TIRE WAS FOLDED UNDER THE VEHICLE. THE DRIVER NOTICED A BROKEN PART THAT WAS LATER DETERMINED TO BE THE UPPER BALL JOINT. HAD THIS INCIDENT OCCURRED AT A HIGHER RATE OF SPEED MAINTAINING VEHICLE CONTROL WOULD HAVE BEEN IMPOSSIBLE CAUSING INJURY TO THE DRIVER OR TO OTHER MOTORISTS. IT SHOULD BE NOTED THIS VEHICLE RECEIVED A RECALL FOR A SIMILAR PART IN 11/2006, THE LOWER BALL JOINT. THIS RECALL AND ALL OTHER RECALLS HAD BEEN COMPLETED ACCORDING TO JEEP RECORDS. THE OWNER IS CURRENTLY AWAITING AN ESTIMATE FOR REPAIR. *TR

WHILE TOWING OUR 2002 JEEP LIBERTY LE BEHIND AN RV, WITH KEY IN THE FIRST CLICK POSITION, THE KEYS HAVE TWICE FALLEN OUT OF THE IGNITION SWITCH AND CAUSED THE FRONT WHEELS TO LOCK IN AN OTHER THAN STRAIGHT-AHEAD POSITION. THIS MEANS THE SWITCH HAS ROTATED, ON ITS OWN, TO THE OFF POSITION. IN THE FIRST INSTANCE, IN 2004, THERE WAS NO DAMAGE OTHER THAN SOME SCUFFING ON THE EDGES OF THE TIRES - DUE TO THE WHEELS BECOMING LOCKED IN AN ANGLED STATE. IN THE SECOND INSTANCE, IN 2008, THERE WAS APPROXIMATELY $2,300.00 DAMAGE TO THE RIGHT FRONT OF THE JEEP. CHRYSLER HAS BEEN CONTACTED, TWICE IN 2008, BUT STATED THAT THE PROBLEM WAS CAUSED BY THE TIRE MANUFACTURER, RATHER THAN BY THE WHEELS LOCKING. I WILL BE SENDING THE TWO LETTERS WHICH I SENT TO CHRYSLER, ALONG WITH A COVER LETTER TO YOUR OFFICE, WITH PHOTOS SHOWING THE DAMAGE TO THE JEEP LIBERTY. YOU MAY DECIDE WHETHER THE WHEELS LOCKED OR THE 3 TIRES JUST DESTROYED THEMSELVES. NATURALLY, CHRYSLER CORPORATION HAS ONLY CONTACTED ME BY PHONE, SO THERE IS NO PAPER TRAIL, SAVE MY FEW NOTES WHEN SPEAKING WITH SOME PERSON I CAN BARELY UNDERSTAND. THANK YOU FOR YOUR TIME! *TR UPDATED 02/19/10 UPDATED 10/04/10

MY 2002 JEEP LIBERTY 2X4 ALWAYS BOUNCES WHEN I DRIVE IT. IT BOUNCES AND THE STEERING WHEEL TURNS BY ITSELF WHEN I HIT A BUMP AT SLOW SPEED. REGULARLY, I HEAR A POPPING SOUND WHEN I TURN THE WHEEL TO MAKE A TURN. I HAVE HAD THE VEHICLE SERVICED REGULARLY AND HAD THE RECALL ITEM COMPLETED (FRONT BALL JOINT) BUT STILL HAVE THE PROBLEMS. I HAVE PLACED ALL NEW TIRES ON THE VEHICLE BUT THE PROBLEMS STILL EXIST. I AM AFRAID TO DRIVE THE CAR ON THE FREEWAY AT HIGH SPEED BECAUSE I CAN FEEL THAT THE CAR DOES NOT OPERATE CORRECTLY. I CANNOT AFFORD TO BUY ANOTHER CAR AT THIS TIME BUT FEEL THAT THIS CAR IS NOT COMPLETELY SAFE TO DRIVE. PLEASE NOTE: THIS IS A RECURRING PROBLEM RATHER THAN AN INCIDENTAL PROBLEM.. WHICH STARTED ABOUT A YEAR AND A HALF AGO AND HAS GOTTEN PROGRESSIVELY WORSE. THANK YOU FOR YOUR CONCERN AND FOR LETTING ME BRING THIS TO YOUR ATTENTION. *TR

MY SON AND A COUPLE OF HIS FRIENDS AND I WERE TRAVELING TO A MARLINS GAME ,ABOUT A 2 HR. DRIVE FROM OUR HOUSE. I HAD MADE A VISUAL CK. OF TIRES WHILE FUELING CAR BEFORE GETTING ON I-95. ALL LOOKED FINE. ABOUT 3-4 MILES AS I WAS GETTING ON I-95 THE LEFT REAR TIRE BLEW OUT. I PULLED OFF TO A SAFE AREA AND CHANGED TIRE. SOMETHING SEEMED ODD TO ME SO THE NEXT DAY I INSPECTED THE TIRE TO SEE IF I COULD FIND ANY REASON FOR THE BLOW OUT. TIRES ARE NOT THAT OLD AND THEY APPEARED TO HAVE PLENTY OF TREAD [3/8"]. TO THE UNTRAINED EYE ALL SEEMED NORMAL AS I COULD FIND NOTHING ON THE TREAD AREA THAT WOULD INDICATE ANY DAMAGE TO THAT PART OF TIRE. THE OUTER SIDEWALL WAS SHREDDED AS I HAD TO DRIVE ABOUT A 1/4 MILE TO GET OFF THE ON RAMP TO A SAFE AREA TO CHANGE TIRE , INNER SIDEWALL SHOWED LITTLE DAMAGE. I RECALL HITTING OR RUNNING OVER NOTHING THAT WOULD HAVE CAUSED ANY DAMAGE TO TIRE. MY CONCERN IS THAT I HAVE THESE TIRES ON THE OTHER WHEELS AS WELL AS SPARE TIRE .THIS IS MY WIFE'S CAR AND I WANT TO BE SURE SHE AND MY SON WILL BE SAFE. I'VE HAD TIRES GO FLAT BEFORE BUT AFTER MAKING A POINT OF CHECKING THEM PRIOR TO OUR TRIP AND THE ODD WAY THEY WENT FLAT I BECAME SUSPICIOUS THAT MAYBE SOMETHING IS WRONG HERE. I'LL HAVE TO TAKE THEM BACK TO DEALER FOR REPLACEMENT I'LL SEE IF THEY'LL ALLOW ME TO KEEP TIRE IF YOU WOULD LIKE TO INSPECT IT . THANK YOU JIM DIRKS *TR ..

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE STARTING THE VEHICLE, THE ELECTRONIC COOLING FAN BLADE SEPARATED AND PENETRATED THE SHROUD. A PIECE OF THE BLADE PENETRATED AND STUCK IN THE INSULATION OF THE HOOD. THE DEALER WAS NOTIFIED AND GAVE THE CONTACT THE RUN-AROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) FOR THE 2002 JEEP GRAND CHEROKEE. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC OR DEALER AT THIS TIME. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 113,000.

2 WEEKS AGO WE HAD AN ENGINE LIGHT COME ON AND TOOK IT TO A DEALERSHIP TO HAVE IT SERVICED. IT CAME BACK AFTER PUTTING IT ON THE ANALYZER THAT CYLINDER 6 HAD MISFIRED SO THEY JUST RESET THE LIGHT AND SAID IF IT CAME BACK ON TO COME IN AND THEY WOULD REPLACE THE SPARKPLUG. 2 WEEKS LATER THE LIGHT CAME BACK ON AND THE UPPER AND LOWER SEAL BLEW. I WAS TOLD BY THE SERVICE DEPT. THAT IT WOULD BE 6 TO 8 WEEKS TO GET THE PART AND THAT WE ARE NUMBER 60 ON THE LIST FOR THE SAME PARTS. IS THERE A RECALL PROBLEM THAT WE DON'T KNOW ABOUT? *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TURNING ONTO A STREET, THE CONTACT CRASHED INTO ANOTHER VEHICLE TRAVELING 40 MPH. THE CONTACT'S VEHICLE WAS DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES OR WARNINGS PRIOR TO THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CONTACT'S SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

I BOUGHT A 2002 JEEP LIBERTY LIMITED EDITION JAN. 2008. AFTER ABOUT 7 MONTHS IT STARTED STALLING EVERYTIME I HIT THE BREAKS, OR TURNED A CORNER. THE CHECK ENGINE LIGHT IS ON AND THE SPEEDOMETER QUIT. I HAVE TAKEN IT TO FOUR MECHANICS AND NO ONE CAN FIGURE IT OUT. THEY HOOKED IT UP TO A COMPUTER AND SAID IT DOESN'T READ ANYTHING IS WRONG. I HAVE NEARLY BEEN REAR ENDED SEVERAL TIMES TURNING DUE TO IT STALLING. SOME DAYS IT WILL BE FINE AND THEN THE NEXT IT WILL STALL EVERYTIME I STOP OR TURN. IT SEEMS TO STALL MORE WHEN I AM TURNING. I DON'T KNOW WHERE TO TAKE IT TO GET FIXED SINCE NO ONE CAN DETERMINE THE PROBLEM. I AM AFRAID TO DRIVE IT OR HAVE MY KIDS IN IT. I HAVE NOTICED ON WEBSITES THAT JEEP HAVE BEEN HAVING MAJOR PROBLEMS WITH THIS ISSUE. I JUST WANT IT REPAIRED AND THERE SEEM TO BE NO RECALLS ON MY VEHICLE ALTHOUGH JEEP IS ALL OVER THE INTERNET HAVING THE SAME PROBLEMS. SOMEONE IS GOING TO GET KILLED BEFORE THIS PROBLEM IS FIXED. I WOULD JUST LIKE TO KNOW THE PROBLEM AND HOW TO GET IT FIXED!! *TR

2002 JEEP LIBERTY ---PLASTIC FAN BROKE AND TOOK OUT THE ELECTRIC FAN, ALL SHROUDS TOTAL COST WAS $1,236.19 [PLASTIC FAN WHAT THE ?!@#$% GIVES]. *TR