2004 Jeep Liberty Complaint Log

I RECEIVED A SAFETY RECALL F23 - LOWER BALL JOINTS FOR MY JEEP LIBERTY THAT SAID IT COULD RESULT IN A LOSS OF STEERING WITHOUT PRIOR WARNING YET THE PARTS ARE NOT AVAILABLE TO HAVE IT FIXED FOR OVER SIX MONTHS!!!!!!!!!!! HOW AM I SUPPOSE TO FEEL DRIVING MY CAR UNTIL IT IS FIXED???? *NM

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP, WHO STATED THAT THEY WERE WAITING FOR PARTS ,AND DIDN'T KNOW HOW LONG IT WILL TAKE FOR THEM TO SERVICE THE VEHICLE. *AK THE CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. UPDATED 02/06/07. *JB

TL* - THE CONTACT RECEIVED RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER,AND THEY TOLD HER THAT SHE WILL HAVE TO WAIT UNTIL MAY TO HAVE THE VEHICLE FIXED. THE CONTACT FELT THAT THIS WAS A SAFETY CONCERN BECAUSE SHE HAD TO DRIVE THE JEEP EVERYDAY. THERE HAS NOT BEEN A FAILURE TO DATE.*AK UPDATED 1/31/2007 - THE CONSUMER WAS TOLD THAT THE MANUFACTURER IS ONLY RELEASING 3 ALL JOINT AS WEEK TO THE DEALERS. *NM

TL*- THE CONTACT RECEIVED RECALL 06V288000 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE LOCAL DEALER AND THEY ADVISED HER THAT IT WILL BE A 2 MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE CONTACT FELT THAT THIS WAS NOT ACCEPTABLE BECAUSE IT WAS A SAFETY ISSUE. THERE HAVE BEEN NO FAILURES TO DATE.*AK UPDATED 2/6/2007 - *NM

DAIMLER CHRYSLER SAFETY RECALL F23- LOWER BALL JOINTS. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL F23 REGARDING THE LOWER BALL JOINT THAT HAS NOT BEEN HONORED. THE CONTACT BEGAN HEARING CRUNCHING NOISES. HE CALLED THE DEALER AT LEAST ONCE A WEEK, AND WAS TOLD THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO REPAIR THE VEHICLE BECAUSE HE NEEDED THE VEHICLE EVERYDAY. THE CURRENT MILEAGE WAS 56,000, AND FAILURE MILEAGE WAS UNKNOWN. *AK

TL- THE CONTACT HAS A 2004 JEEP LIBERTY WITH 48000 MILES AND RECEIVED RECALL NOTICE 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT WENT TO THE DEALER, AND THEY TOLD HER THAT THEY RECEIVEDTHREE BALL JOINT KITS A WEEK, AND IT WILL BE A THREE MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE VEHICLE HAS NOT HAD A FAILURE TO DATE, BUT THE CONTACT FELT THAT THISWAS A MAJOR SAFETY CONCERN ,AND WOULD LIKE TO KNOW WHY THEREWAS A LONG WAIT. 8AK

TL* - THE CONTACT RECEIVED RECALL 06V288000 ON 2004 JEEP LIBERTY CONCERNING BALL JOINT FAILURE. THE CONTACT CALLED THE DEALERSHIPS IN HER AREA, THEY STATED THAT IT COULD TAKE 4-12 WEEKS TO SET UP SERVICE. *AK

TL* - THE CONTACT RECEIVEDRECALL06C288000 CONCERNING LOWERBALL JOINTS. THE CONTACT CALLED, BERGURON CHRYSLER AND JEEP, THE DEALERSHIP IN HER AREA, WHO STATED THAT IT COULD TAKE UP TO 20 WEEKS FOR THEM TO SET UP SERVICE. *AK

TL* -THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT FOR THE 2004 JEEP LIBERTY. THE CONTACT EXPLAINED THAT HE HAS BEEN TO THE DEALER, AND THAT TOLD HIM THAT THEY ONLY GET THREE PARTS IN A WEEK. THE CONTACT WAS CONCERNED ABOUT THE VEHICLES SAFETY.*AK

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALER, AND THEY TOLD HIM THAT THEY WOULD NOT BE ABLE TO FIX THE RECALL UNTIL AUGUST BECAUSE THEY ONLY RECEIVED THREE UNITS A WEEK. HE HAS NOT EXPERIENCED A FAILURE TO DATE.*AK

I RECEIVED A LETTER FROM DAIMLER CHRYSLER CORPORATION ABOUT A SAFETY RECALL FOR 2002 THROUGH 2006 MODEL YEAR JEEP LIBERTY VEHICLES, WHICH CAN CAUSE BALL JOINT SEPARATION AND CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. (DAIMLER CHRYSLER CORP. SUGGESTED TO MAKE AN APPOINTMENT AS SOON AS POSSIBLE) MY COMPLAINT IS THAT I CALLED THE DEALER ON JANUARY 2ND, I MADE AN APPOINTMENT, THE CLOSEST DATE WAS TWO WEEKS AFTER I CALLED, I THOUGHT IT WAS A LONG PERIOD OF TIME CONSIDERING THE TYPE OF PROBLEM, BUT ONE DAY BEFORE MY APPOINTMENT DATE, I DECIDED TO CALL THE DEALER TO CONFIRM MY APPOINTMENT, AND BIG WAS MY SURPRISE WHEN THEY TOLD ME THAT MY APPOINTMENT WAS CANCELLED AND THAT I HAVE TO WAIT UNTIL I HEAR FROM THEM AGAIN, IT'S BEEN A WEEK SINCE THAT INCIDENT. MY CONCERN IS THAT I MAY BE INVOLVED IN A CRASH BECAUSE OF THIS PROBLEM, AND WOULD LIKE TO HAVE THIS RECALL SOLVE AS SOON AS POSSIBLE. *JB

SAFETY RECALL F23- LOWER BALL JOINTS ON 2002-2006 MODEL JEEP LIBERTY VEHICLES. I CALLED A LOCAL DEALER AND I WAS INFORMED THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY WOULD RELEASE THE PARTS AND THAT THEY HAD A WAITING LIST OF OVER 140 PEOPLE

TL* - THE CONTACTSTATED THAT HE RECEIVED A RECALL 06V288000 FOR 2004 JEEP LIBERTY. HAS CALLED TO MAKE AN APPOINTMENT FOR REPAIRS. THE CONTACT WASTOLD THAT THE PARTS WILL NOT BE IN TO REPAIR THE CAR FOR A MONTH OR TWO. THE CONTACT WOULD LIKE TO KNOW WHAT HE COULD DO TO HAVE THIS CAR REPAIRED SOONER. THE CONTACT HAS NO OTHER COMPLAINTS CONCERNING HIS CAR. THE CONTACT WOULD JUST LIKE TO HAVE THE SAFETY RECALL REPAIRED. DAIMLERCHRYSLER'S TELEPHONE NUMBER WAS 800-853-1403.*AK

TL*- THE CONTACT RECEIVED HER 2004 JEEP LIBERTY LOWER BALL JOINT RECALL (06V288000) ON JANUARY 1, 2007 AND CHRYSLER IS NOT HONORING THE RECALL AND GETTING THE REPAIR PROCESSED IN A TIMELY MANOR. THE CONTACT STATED THAT THIS WAS HER ONLY VEHICLE. THERE ARE ONLY 3 PARTS PER WEEK BEING DISBURSED TO EACH DEALER.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 IN DECEMBER 2006. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WOULD BE NUMBER 12 ON THE LIST OF REPAIRS. THE DEALER HAS SINCE STATED THAT RECALL REPAIRS COULD NOT BE PERFORMED DUE TO LACK OF PARTS. THE CURRENT MILEAGE WAS 9,500.*AK

I WAS PULLING OUT OF A PARKING SPOT, WHERE MY CAR WAS PARKED. I DROVE APPROXIMATELY 5 FEET AND FELT LIKE I HIT SOMETHING. I GOT OUT OF MY CAR AND SAW THAT MY FRONT PASSENGER'S SIDE TIRE HAD COME OFF. THE TIRE FELL OFF/RIM WAS DAMAGED, THERE WAS FLUID LEAKING FROM UNDER THE CAR, AND THERE WAS DAMAGE DONE TO THE BODY OF THE CAR- FENDER. ALL OF THE TIRE BEARINGS ARE BEING CHECKED/REPLACED. *JB

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINT. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT VEHICLE WAS 156 ON THE WAITING LIST.*A

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE 06V288000 ON DECEMBER 28, 2006. THE CONTACT WASVERY CONCERNED AND MUST DRIVE THE VEHICLE DAILY TO PERFORM HER JOB. THE DEALER WASUNABLE TO SCHEDULE AN APPOINTMENT BEFORE THE END OF THE MONTH SINCE DAIMLER CHRYSLER WAS ONLY SENDING 3 REPLACEMENT PARTS PER WEEK. TO DATE, THE CONTACT HAS HAD NO PROBLEMS WITH THE JEEP. *AK

TL* - THE CONTACT RECEIVED BALL JOINT RECALL 06V288000 . HE CONTACTED THE DEALERSHIP. THEY STATED THAT IT COULD TAKE MONTHS FOR THEM TO SET UP SERVICEAND AND THAT THEY WOULD PUT CONTACT ON A WAITING LIST. *AK UPDATED 2/22/2007 - *NM

TL* - THE CONTACT RECEIVE A RECALL LETTER 06V288000 FOR A 2004 JEEP LIBERTY. THE CONTACT DOES NOT KNOW THE CURRENT MILEAGE ON THE VEHICLE. THE CONTACT CALLED THE DEALER AND WAS TOLD THEY COULD NOT GIVE HIM A TIME FRAME FOR THE LOWER BALL JOINT PART. THE DEALER TOOK HIS NAME AND NUMBER. PRESENTLY, THERE HAS BEEN NO FAILURE OF THE BALL JOINTS.

TL* - THE CONTACT RECEIVED A RECALL FOR LOWER BALL JOINTS. HE CONTACTED DEALERSHIP IN HIS AREA , AND THEY STATED THAT IT COULD TAKE 20-25 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE BALL JOINTS. SHE CONTACTED THE DEALERSHIP IN HER AREA ,AND THEY STATED THAT IT COULD TAKE SEVERAL WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK UPDATED 2/16/2007 - AS OF 1/27/2007 THE BALL JOINTS STILL WEREN'T AVAILABLE. THE TIRES WERE WEARING ON THE OUTER SIDEWALL. *NM.

SAFETY RECALL NOTICE F23- LOWER BALL JOINTS RECEIVED ON 12/27/2006. CONTACTED DAIMLER CHRYSLER TO SCHEDULE REPAIRS. AT THIS TIME WE ARE ON A WAITING LIST AND CURRENTLY #34 ON THE LIST TO HAVE REPAIRS MADE. OUR VEHICLE HAS BEEN PARKED SINCE 12/27/06 AND ITS NOW 2/27/07. WE ARE A STATE AGENCY AND DEPEND ON THE USE OF OUR FLEET VEHICLES FOR DAILY USE. I HAVE 250 STAFF ASKING ABOUT THIS VEHICLE DAILY. I WOULD LIKE SOME RESOLVE IN GETTING IT FIXED. THANK YOU. *NM

I RECEIVED A RECALL NOTICE OF THE LOWER BALL JOINTS OF MY CAR. THE RECALL NOTICE STATES THAT BALL JOINT SEPARATION CAN CAUSE A LOSS OF STEERING AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. YET I ORDERED THE PART AT THE DEALERSHIP OVER TWO MONTHS AGO AND THE PART HAS NOT COME IN YET!!! *TR

TL* - WHILE DRIVING AT 25 MPH THE ENGINE ON A 2002 HYUNDAI SANTA FE COMPLETELY LOST POWER. THE CONTACT STATED THAT THE VEHICLE LOST THE POWER FOR THE STEERING, AND THE POWER BRAKES. THE CONTACT STATED THAT WEATHER AT THE TIME OF THE INCIDENT WAS COLD WITH SOME LIGHT SNOW ON THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP AND CAN PROVIDE A COPY OF THE INVOICE ONCE THE REPAIRS ARE DONE ON HIS VEHICLE.

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL LETTER 06V288000 ON DECEMBER 23, 2006. THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THE CONTACT IS AWARE OF THE RISK INVOLVED AND THAT THE INCIDENT MAY CAUSE LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT WARNING. THERE HAS BEEN NO FAILURE TO DATE. *NM THE REPAIRS HAVE BEEN MADE. UPDATED 02/22/07. *JB

TL* - THE CONTACT STATED THAT HER 2004 JEEP LIBERTY WAS RECALLED FOR AN ISSUES WITH THE LOWER BALL JOINTS( F23 ), SHE HAS CALLED 3 DEALERS AND THEY TOLD HER THAT IT WILL TAKE THREE WEEKS BEFORE THEY HAVE THE PARTS IN TO REPAIR HER VEHICLE.

CONSUMER HAS BEEN TOLD BY DEALER IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT TO ARRIVE FOR HER 2004 JEEP LIBERTY. SHE HAS SAFETY CONCERNS.

TL* - THE CONTACT RECEIVED A RECALL LETTER F23 FOR LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 6 WEEKS FOR THE LOWER BALL JOINT PART TO ARRIVE. THE CONTACT HAS PRESENTLY NOT EXPERIENCE A FAILURE.*AK UPDATED 1/19/2007 - *NM

TL* - THE CONTACT RECEIVED A RECALL NOTICE 06V288000 FOR FAULTY BALL JOINTS. AFTER SPEAKING TO THE DEALER THEY DIDNT'T T HAVE THE PART AVAILABLE, NOR DID THEY APPEAR TO BE CONCERNED. THE CONTACT OWNS A 2004 JEEP LIBERTY. *AK

WE HAVE BEEN WAITING ALMOST 2 MONTHS FOR REPAIRS ON OUR 2004 JEEP LIBERTY RENEGADE FOR SAFETY RECALL F23 - LOWER BALL JOINTS. SINCE WATER MAY ENTER INTO THE FRONT SUSPENSION CAUSING BALL JOINT SEPARATION, WE ARE AT RISK OF LOSING STEERING CONTROL WHICH COULD "RESULT IN A CRASH WITHOUT PRIOR WARNING" (AS DESCRIBED IN NOTIFICATION CODE F23 FROM DAIMLER CHRYSLER). WE HAVE BEEN ON THE WAITING LIST AT 2 SEPARATE DEALERSHIPS SINCE MID-DECEMBER AND BOTH HAVE TOLD US THAT THE PARTS ARE NOT BEING SENT FAST ENOUGH FROM DAIMLER CHRYSLER, PROLONGING OUR EXPOSURE TO AN UNSAFE SITUATION. I DO NOT FEEL COMFORTABLE DRIVING MY FAMILY AROUND KNOWING THAT THIS PUBLICIZED PROBLEM IS NOT BEING REMEDIED WITHIN A REASONABLE AMOUNT OF TIME. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. BEGINNING ON DECEMBER 20, 2006, THE CONTACT HAS RECEIVED TWO NOTICES FOR RECALL NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE HAS ATTEMPTED TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR, BUT THE DEALER CONTINUES TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE AND THEY DO NOT HAVE TIME TO MAKE THE REPAIR. THE MANUFACTURER PLACES HIM ON HOLD EACH TIME HE CALLS. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

TL* - THE CONTACT RECEIVED RECALL NOTICE F23 (LOWER BALL JOINT). THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP (PLEASANT HILLS JEEP), AND THEY TOLD HER THAT IT WILL BE A TWO MONTH WAIT FOR THE REPAIRS. THEY OFFERED TO CHECK HER LOWER BALL JOINT BUT WOULD NOT REPLACE IT.

THE CONSUMER RECEIVED A RECALL LETTER (F23) FOR FRONT LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 2 MONTHS FOR THE PART TO COME IN. COSUMER IS CONCERNED WITH VEHICLE SAFETY.

TL*- THE CONTACT CALLED ABOUT NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT CALLED THE DEALERSHIP AND THE DEALERSHIP EXPLAINED THAT DUE TO THE LACK OF PARTS THEY WILL NOT BE ABLE TO WORK ON VEHICLE FOR ANOTHER 2 MONTHS.

TL*- THE CONTACT IS CALLING ABOUT SAFETY RECALL FOR HIS JEEP LIBERTY. LOWER BALL JOINT, SAFETY CALL F23. HE IS CONCERNED ABOUT THE DELAY IN REPAIRING THE VEHICLE.

TL*- THE CONTACT CALLED REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT TOOK THE VEHICLE TO DEALERSHIP IN BANGOR, MAINE AND THEY STATED THAT THEY WILL NOT ABLE TO PERFORM ANY WORK UNTIL SPRING OF 2006, WHICH THE DEALER STATED IS THE APPROXIMATELY DATE THE MANUFACTURE WILL BE SENDING THE PARTS FOR THE RECALL.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON DECEMBER 16, 2006. THE DEALER STATED THAT THEY WOULD PUT HER NAME ON THE WAITING LIST AND CONTACT HER WHEN THE PART ARRIVED. AS OF JUNE 27, 2007, THE RECALL REPAIR HAS NOT BEEN PERFORMED. THE DEALER STATED THAT THEY ONLY RECEIVE THREE OR FOUR PARTS PER WEEK. THE CONTACT FELT THAT THE WAITING PERIOD IS TOO LONG. NO FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 27,000 AND THE FAILURE MILEAGE IS INAPPLICABLE.

RECEIVED RECALL NOTICE 7 MONTHS AGO;CONTACTED DEALER TO MAKE REPAIRS AND HAVE NOT HEARD FROM THEM SINCE; CALLED SEVERAL TIMES ONLY TO BE TOLD THE REPLACEMENT PARTS HAD NOT YET ARRIVED. *TR

CONTACTED THIS WEBSITE 8/7/07 REGARDING DEALER REFUSAL TO COMPLY WITH RECALL NOTICE SENT TO ME REGARDING 2004 JEEP LIBERTY (ODI NUMBER) 10198796. WOULD APPRECIATE ANY INFORMATION ABOUT WHAT HAS BEEN DONE OR IS BEING DONE TO RECTIFY THIS SITUATION. THANK YOU. *TR

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A PRONOUNCED VIBRATION WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED; THE SERVICE DEALER WAS CALLED FOR AN APPOINTMENT. THE SERVICE DEALER INFORMED THE CONTACT THE VEHICLE WAS 194TH ON THE WAIT LIST AND ONLY 3 REPLACEMENT KITS WERE DELIVERED EACH WEEK. THE MANUFACTURER WAS NOTIFIED.*JB

DEALER QUOTED ME 47 WEEKS TO REPLACE JEEP LIBERTY LOWER BALL JOINT, REFER TO SAFETY RECALL F23. CONTACTED JEEP HOTLINE AND THEY INDICATED THIS WAS AN ACCEPTABLE WAITING PERIOD. A WAITING PERIOD OF 47 WEEKS IS A SERIOUS SAFETY HAZARD. *JB

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THATWAS INVOLVED IN THE BALL JOINT RECALL F23. SHE CONTACTED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT COULD TAKE 8-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK

TL* THE CONTACT RECEIVED RECALL NOTICE #06V288000 FOR THE 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS ON DECEMBER 13, 2006. THE CONTACT'S LOWER BALL JOINT FAILURE WAS REPAIRED 5 MONTHS AGO. THE CONTACT'S RECALL NOTICE STATED THAT THE LOWER BALL JOINTS MUST BE REPAIRED AGAIN. SHE WAS NUMBER 84 ON THE WAITING LIST TO HAVE THE VEHICLE REPAIRED ,AND WAS CONCERNED WITH THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO PAY FOR AN ALIGNMENT TO REPLACE THE LOWER BALL JOINTS. *AK

TL*- THE CONTAC RECEIVED AQ RECALLREGARDING BALL JOINT FOR THE 2004 JEEP LIBERTY, CURRENT MILEAGE WAS 32000 . THE CONTACT COMPLAINED THAT IT WAS TAKING TOO LONG FOR THE RECALL TO BE REMEDIED. THERE HAD BEEN NO FAILURE TO DATE.8AK

I HAVE A 2004 JEEP LIBERTY THAT HAS A SAFETY RECALL F23-LOWER BALL JOINTS. I CALLED A DEALER FOR A APPOINTMENT ON 12-13-2006,WAS TOLD THERE IS A WAITING LIST, I CALLED AGAIN ON 1-12-2007 TO FIND OUT WHY I WAS NOT BEING CALLED TO FIX MY RECALLED CAR. I WAS TOLD THEY DO TWO CARS A WEEK AND IT WILL BE A LONG WAIT,IT IS NOW 2-25-2007,WHAT'S THE PROBLEM, IS THIS NOT A SAFETY CONCERN? *JB

I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER ABOUT MY 2004 JEEP LIBERTY ABOUT A SAFETY RECALL F23-LOWER BALL JOINTS. THIS RECALL STATES THAT "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". TRYING TO MAKE AN APPOINTMENT WITH THE DEALER TO REPAIR THE PROBLEM REVEALED THERE WOULD BE AN 8 WEEK WAIT BECAUSE THE PARTS ARE NOT AVAILABLE. I LEARNED FROM THE DEALER (AND LATER VERIFIED BY CALLING DAIMLER CHRYSLER AT 1.800.853.1403) THAT DAIMLER CHRYSLER IS MAKING ONLY 3 REPLACEMENT PARTS AVAILABLE TO DEALERS PER WEEK! IF THIS IS SUCH A POTENTIALLY DANGEROUS SITUATION, DOESN'T DAIMLER CHRYSLER HAVE AN OBLIGATION TO MAKE MORE PARTS AVAILABLE TO DEALERS OF THEIR DEFECTIVE CARS? I UNDERSTAND THAT WE ARE TALKING ABOUT A LOT OF CARS, BUT THAT DOES NOT CHANGE THE FACT THAT I AM DRIVING A DEFECTIVE VEHICLE WHICH I WILL HAVE TO CONTINUE TO DRIVE FOR ANOTHER 8 WEEKS. HOW CAN SUCH A HUGE CORPORATION NOT INSURE THAT PARTS ARE AVAILABLE TO THEIR DEALERS IN A MORE TIMELY FASHION? WHAT HAPPENS IF INDEED A CRASH OCCURS WITHOUT PRIOR WARNING DURING THAT WAITING PERIOD? WHAT WILL DAIMLER CHRYSLER SAY AND DO THEN? THIS IS A SHAMEFUL EXAMPLE OF VIOLATING THE PUBLIC TRUST-AND THIS CAR IS NOT CHEAP-THEY ARE CERTAINLY NOT SAYING-HOLD YOUR PAYMENTS UNTIL THE CAR IS REPAIRED. WHAT CAN I DO BUT WAIT?*JB

DT*: THE CONTACT STATED THE VEHICLE HAD BEEN ON A WAITING LIST FOR RECALL # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT FOR OVER A MONTH. THE SERVICE DEALER HAD NOT RECEIVED ANY REPLACEMENT KITS IN OVER A WEEK AND A HALF. THERE WAS NOISE COMING FROM THE FRONT END OF THE VEHICLE, WHEN MAKING TURNS, THAT MAY BE ATTRIBUTED TO THE LOWER BALL JOINT PROBLEM. THE MANUFACTURER WAS NOTIFIED. UPDATED 2/12/2007 - *NM