2005 Jeep Liberty Complaint Log

I HAVE A 2005 JEEP LIBERTY WHICH WAS RECALLED BACK IN SEPTEMBER 2006 DUE TO LOWER BALL JOINTS. ,MY CAR WAS SERVICED BACK IN OCTOBER, AND THERE WAS NO MENTION OF SUCH RECALL AT THE TIME. NOW THAT I RECEIVED THE NOTICE BY MAIL I CALLED TO HAVE IT REPLACED, AND I THEN HAVE TO WAIT 6-8 WEEKS ON A PART THAT WAS A SAFETY ISSUE AND COULD CAUSE A DEATH IN MY FAMILY, THAT PROBLEM WAS SUPPOSED TO BE CORRECTED AT THAT TIME OF SERVICE, ALSO THE HAND BRAKE NEVER WORKED THE WAY IT SHOULD SINCE THE CAR WAS MPURCHASED TOOK VEHICLE ON SEVERAL OCASSIONS TO DEALER, BUT THEY KEPT SAYING THAT NOTHING WAS WRONG WITH IT, VERY BAD CUSTOMER SERVICE,AND I'M NOT THE ONLY ONE SAYING THAT, JUST HAVE TO LISTEN TO THE PEOPLE WAITING ON THEIR VEHICLES WHILE THEY WERE BEING SERVICED. *AK

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACTS WAS CONCERNED THAT THERE WERE SAFETY RECALLS ON THE VEHICLE, AND TWO IN PARTICULAR ON THIS VEHICLE, AND SHE HAS NOT RECEIVED ANY INFORMATION STATING THAT THERE WAS A SAFETY RECALL ON THE VEHICLE. THE CONTACT STATED THAT ON 03/12/2007 SHE WENT ON THE INTERNET AND FOUND THAT THERE WERE TWO SAFETY RECALLS THAT APPLIED TO THIS VEHICLE. THERE HAD BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 29,000. *AK UPDATE 05/04/07*TR

I AM WRITING IN RESPONSE TO RECALLS THAT HAVE BEEN ISSUED FOR MY TYPE OF VEHICLE (2005 JEEP LIBERTY). I WAS NEVER NOTIFIED OF THE RECALL ISSUED FOR LOWER BALL JOINTS FOR MY VEHICLE. WHEN I CALLED CUSTOMER SERVICE AT DAIMLER CHRYSLER TO INQUIRE WHY I WAS NOT NOTIFIED, I WAS MADE TO FEEL UNIMPORTANT. I THEN CALLED MY LOCAL DEALERSHIP AND SPOKE TO THE SERVICE MANAGER. HE WAS AWARE OF THE RECALL, HOWEVER NEVER NOTIFIED ME THAT IT NEEDED TO BE REPAIRED. I TAKE MY VEHICLE THERE FOR SERVICE EVERY MONTH OR SO SINCE PURCHASING IN JUNE 2005. HE CLAIMED THAT THE PARTS WERE BACK ORDERED AND HE WOULD LET ME KNOW WHEN THEY WOULD BE IN. THAT WAS ON 3-12-07 AND TODAY IS 3-22-07 AND HE HAS NOT RETURNED MY CALL. I AM A NEW MOTHER OF A BABY BOY (3 MONTHS) AND IT DOES NOT MAKE ME OR MY HUSBAND HAPPY THAT WE ARE RIDING IN A VEHICLE WITH A DEFECT. I AM BEING TO THINK THAT THE JEEP LIBERTY IS A "LEMON". AFTER CALLING AND COMPLAINING, I RECEIVED A RECALL NOTICE POSTMARKED 3-16-07. WHAT ACTIONS CAN I TAKE FROM THIS POINT? I AM VERY UNHAPPY. I HAVE MAILED A LETTER OF COMPLAINT TO THE DEALERSHIP AND DAIMLER CHRYSLER. PLEASE LET ME KNOW HOW TO PROCEED FROM THIS POINT. I AM AWAITING YOUR RESPONSE. THE DEALERSHIP I PURCHASED FROM IS AS FOLLOWS: GALEANA JEEP 180 GREYSTONE BLVD. COLUMBIA, SC 29210 THANK YOU FOR YOUR ASSISTANCE. SINCERELY, ROBIN TIDWELL

TL* - THE CONTACT CALLED REGARDING THE 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER HAS ADVISED HIM THAT THEY WILL NOT HAVE THE LOWER BALL JOINT PART FOR APPROXIMATELY 6 WEEKS. THE CONTACTWAS CONCERNED FOR HIS SAFETY AS HEWAS TRAVELING IN THE VEHICLE. THE MILEAGE ON THE VEHICLE WAS 28000. THERE HAD BEEN NO FAILURES TO DATE.*AK

TL* - THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER STATED THAT IT WOULD TAKE 3 MONTHS FOR THE LOWER BALL JOINT TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 20,500. THE CONTACT HAD NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. ON MARCH 8, 2007, THE CONTACT RECEIVED A RECALL NOTICE TO HAVE THE SUSPENSION FRONT:LOWER BALL JOINTS REPLACED ON HIS VEHICLE. HE HAS CALLED THE DEALER FOR THE REPAIR AND THEY INFORMED HIM THAT THEY WERE ONLY GETTING THREE PARTS PER WEEK. THE CONTACT WAS PLACED ON A WAITING LIST. HE CALLED THE DEALER SEVERAL WEEKS AGO AND THEY STATED THAT HIS PLACEMENT WAS SEVERAL PAGES BACK AND WOULD CALL HIM WHEN HIS NAME APPEARS. RECENTLY, WHILE DRIVING 20 MPH, THE LOWER BALL JOINTS FAILED AND THE VEHICLE WAS DAMAGED. THE RIGHT FRONT WHEEL WAS PUNCTURED BY THE BALL JOINT. THE CURRENT AND FAILURE MILEAGES WERE 49,000. UPDATED 07/19/07. *JB

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 REGARDING THE LOWER BALL JOINTS. THE DEALER STATED IT WILL TAKE APPROXIMATELY THREE MONTHS FOR THE PART TO BECOME AVAILABLE. THE CONTACT BEGAN TO HEAR A GROWLING NOISE FROM THE TIRE REGION OF THE VEHICLE. THE DEALER WAS UNSURE IF THE NOISE WAS RELATED TO THE LOWER BALL JOINT. FOR A PROPER DIAGNOSIS THE LOWER BALL JOINTS WOULD NEED TO BE INSPECTED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGE WERE 20,000.*AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE HAS BEEN ON A WAITING LIST SINCE MARCH OF 2007. NO FAILURES HAVE OCCURRED AT THIS TIME. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 20,000.

SAFETY RECALL F23 FOR LOWER BALL JOINTS ON A 2005 JEEP LIBERTY; I WENT TO THE DEALER TO HAVE THE RECALL FIXED. THEY PUT ME ON A LIST. I AM NUMBER 143 I THINK. THE LIST IS SO LONG THE DEALER SAID HE CAN ONLY GET PARTS ONCE A WEEK TO FIX MAYBE 2 CARS. I WAS TOLD MAYBE BY THE END OF THE SUMMER MY NUMBER MIGHT BE UP. DOES THIS SEEM LIKE IT CAN BE FIXED WITHIN A REASONABLE AMOUNT OF TIME? THE BOTTOM OF THE RECALL NOTICE READS WE ARE CONCERNED FOR YOUR SAFETY (FROM CHRYSLER) *JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY WHICH HAD A SAFETY RECALL #06V288000 FOR THE LOWER BALL JOINT. THE CONTACTS WAS NOT SATISFIED THAT IT WILL TAKE MORE THAN THREE MONTHS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT WHEN HE MADE A LEFT TURN , TRIED TO PARK, OR TO TURN THEVEHICLE AROUND HE HEARD A POPPING NOISE. THE CONTACT STATED THAT HE DIDN'T KNOW IF THISWAS RELATED TO THE SAFETY RECALL OR NOT BECAUSE HE I WAS NOT A MECHANIC. THE CONTACT STATED THAT HE MAY NOT BE ABLE TO TAKE A PLANNED TRIP BECAUSE HIS WIFE WAS CONCERNED ABOUT THE SAFETY REPAIR THAT NEEDED TO BE CORRECTED. THE CONTACT STATED THAT THE WEATHER WAS NOT AN ISSUE AND THAT EACH TIME THIS HAS HAPPENED HE WAS ONLY DRIVING 15 MPH. THE CONTACT ALSO WAS CONCERNED THAT HIS VEHICLE ONLY GOT 15 MILES TO THE GALLON OF GASOLINE IN THE CITY. THE CURRENT MILEAGE WAS 31000. *AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED HIS FIRST RECALL NOTICE (NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT)) IN MARCH OF 2007. HE CALLED THE MANUFACTURER AND WAS PLACED ON A WAITING LIST. IN AUGUST OF 2007, HE RECEIVED A SECOND RECALL NOTICE. HE BELIEVES THIS IS A SAFETY RISK BECAUSE HIS LOWER BALL JOINTS HAVE NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY ACCELERATE WHEN DRIVING AT ANY SPEED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE ACCELERATOR PEDAL, WHICH FAILED DUE TO CORROSION. THE ACCELERATOR PEDAL WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE A WARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 72,428.

WHEN I FILL THE GAS TANK, I GET A BACK SPLASH OF GAS ONCE THE TANK IS FULL. CANNOT USE THE AUTOMATIC SHUT OFF ON THE GAS PUMP. I HAVE TO ESTIMATE AS CLOSE AS I CAN HOW MUCH GAS I CAN PUT INTO TANK. IF I OVER ESTIMATE, GAS BACK SPLASHES OUT AND SPILLS OUT ONTO PAVEMENT, ONTO ME AND VEHICLE. VERY CONCERNED ABOUT SAFETY OF GAS TANK AND THE RISK OF GAS IGNITING. *TR

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING IN THE RAIN AT 55 MPH THE CONTACT LOST CONTROL OF THE STEERING WHEEL FOR 2-3 SECONDS. THIS FAILURE OCCURRED TWICE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR LOWER BALL JOINTS, AND WAS INFORMED THAT IT WOULD BE 3-6 MONTHS BEFORE THE RECALL WORK WAS DONE. THE FAILURE MILEAGE WAS 16,050 AND THE CURRENT MILEAGE WAS 17,280. *AK SPOKE WITH CONSUMER 10/16/07 WAS TOLD DIREGARD COMPLAINT. CONSUMER TRADED VEHICLE. *LJ 10/17/07

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTICES REGARDING THE VEHICLE'S LOWER BALL JOINT. THE CONTACT STATED THAT THE DEALER WAS NOT RECEIVING ENOUGH PARTS AND WAS TAKING TOO LONG TO HAVE THE VEHICLE SERVICED. THE CURRENT MILEAGE WAS 6,200.*AK

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY DIESEL. WITHOUT A CAUSE OR WARNING, AND WHILE DRIVING 70 MPH, THE VEHICLE SLOWED DOWN FROM HIGH TO LOW GEAR TO 35 MPH. THE LAST FAILURE WAS ON 02/22/2007. THE CONTACT STATED THAT THE LAST 3 TIMES THE FAILURE OCCUR THE ROADS WERE EITHER ICY OR COVERED WITH SNOW. THE MANUFACTURER WAS AWARE THAT THE FAILURE WAS DUE TO THE COMPUTER CONTROLLED TRANSMISSION, AND ALTHOUGH THERE HAVE BEEN CAMPAIGNS, THE FAILURE CONTINUED TO EXIST. THE CONTACT CONSIDERED REPLACING THE TRANSMISSION. THE FAILURE WAS A SAFETY HAZARD AND A NUISANCE. THERE WERE RELATED FAILURES LISTED ON THE INTERNET. THE CURRENT AND FAILURE MILEAGE WAS 56,000. *AK THE TRANSMSSION ABRUPTLY SHIFTED INTO FIRST GEAR. UPDATED 03/19/07.*JB

TL* - THE CONTACT CALLED REGARDING THE 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE CONTACT WAS ON A WAITING LIST FOR THE LOWER BALL JOINT. THE CONTACT HAD BEEN WAITING FOR APPROXIMATELY 2 MONTHS. THE CONTACT HAD STEERING PROBLEMS WHEN THE VEHICLE WAS IN THE FOUR WHEEL DRIVE MODE. THE CURRENT MILEAGE WAS APPROXIMATELY 7400. *AK

MY 2005 JEEP LIBERTY 4X4 WAS SERVICED ON JANUARY 11, 2007 AT ITS PLACE OF PURCHASE (BROWN DAUB CHRYSLER IN EASTON, PA). I HAD DESCRIBED TO MY SERVICE TECH THE CAR WAS MAKING A LOUD SCREECHING NOISE WHEN TURNING AND THAT THE CAR HAD PULLED TO THE RIGHT OFF AND ON (EVERY FEW DAYS) WHILE I WAS DRIVING. THE MECHANIC STATED THAT HE FOUND A "NORMAL NOISE" RELATED TO AN AIR VALVE IN THE POWER STEERING, AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. I WAS OPERATING THE JEEP LIBERTY ON SATURDAY, FEBRUARY 3RD. I HAD THE VEHICLE IN PARK AT A DRIVE-UP ATM. WHEN I SHIFTED THE CAR BACK INTO DRIVE, THE FRONT TIRES GRABBED, THE CAR KICKED FORWARD AND THE STEERING WHEEL PULLED TO THE RIGHT. THE JEEP RODE UP OVER A CONCRETE CURB AND STRUCK A CEMENT POLE, SHATTERING THE PASSENGER'S SIDE FRONT WINDOW, RIPPING OFF THE DOOR HANDLE, CAUSING A DENT AND PAINT DAMAGE TO THE PASSENGER'S SIDE OF THE VEHICLE. BEYOND THIS PROBLEM, THE JEEP HAS BEEN SERVICED FOR A BROAD RANGE OF MECHANICAL PROBLEMS AT LEAST SEVEN OTHER TIMES SINCE THE PURCHASE DATE (OCTOBER 2004). THE FUEL SENDING UNIT HAS BEEN REPLACED TWICE, THE VEHICLE HAS HAD TWO RECALLS, AND FOUR MONTHS AFTER I PURCHASED THE VEHICLE THE SENSOR WIRES HAD "RUBBED THROUGH COMPLETELY" ON THE TRANSMISSION. RIGHT NOW, THE VEHICLE IS AT A BODY SHOP FOR REPAIR AND INSPECTION. IT WILL THEN BE RETURNED TO BROWN DAUB FOR A THOROUGH DIAGNOSTIC CHECKUP OF THE POWER STEERING AND/OR STEERING COLUMN. BEYOND THE STEERING ISSUE, THIS IS NOT THE FIRST TIME THE CAR HAS 'KICKED FORWARD' - NORMALLY THIS OCCURS AFTER STOPPING ON WET ROADS (AT TRAFFIC LIGHTS) MY MAIN CONCERN, AGAIN, IS THE STEERING ISSUE THAT CONTRIBUTED TO THIS ACCIDENT. I BELIEVE IT NEEDS TO BE FURTHER INVESTIGATED. *JB

I OWN A 2005 JEEP LIBERTY IT HAS 30000 MILES ON IT .. WAS DRIVING ONE DAY AND I HEARD BACK BRAKES SQUEALING ... EVERY TIME I PUT ON BRAKES THE SQUEAL GOT WORSE AD THE BRAKE PEDAL GOT LOWER AND LOWER... CALLED THE DEALER AND THEY ADV ME BRAKES ARE NO LONGER UNDER WARRANTY AFTER 12000 MILES AND A DIAGNOSTIC WOULD COST $59.99 ... I TOOK THE CAR TO A MIDAS AUTOMOTIVE SHOP AND THEY DISCOVERED THE PROBLEM WAS WITH THE CALIPER ... IT HAD SEIZED THE LEFT REAR BRAKE PADS AND ROTORS AND A PISTON IN THE CALIPER WAS COMPLETELY LOCKED MAKING THE BRAKE UNABLE TO UNLOCK PROPERLY ANT THAT IS WHERE THE GRINDING NOISE WAS COMING FROM... THE CALIPER WAS DAMAGED AND THE CALIPER AS WELL AS THE BRAKE PADS AND ROTORS WERE REPLACED ... (ALL PARTS WERE RECOVERED) THE LEFT REAR WHEEL HAD RUST DAMAGE DUE TO THE FLAKING OF THE BRAKE PARTS ... WHEN THESE THINGS WERE EXPLAINED TO THE DEALER HE ADVISED THAT THE CALIPER WAS COVERED UNDER WARRANTY BUT I WOULD HAVE TO CALL CHRYLSER TO GET A REFUND... WHEN I CALLED CHRYLSER AND SPOKE W/ KATHY (SENIOR STAFF AGENT) AND STEVEN(FLOOR SUPERVISOR) @ 800-521-9922- THEY REFUSED TO BELIEVE THIS PROBLEM HAPPENED ...SAYING A CHRYSLER DEALER WAS THE ONLY ONES WHO WOULD BE ABLE TO DIAGNOSE THIS TYPE OF PROBLEM PROPERLY ... THEY WOULD NEED ONE OF THEIR CERTIFIED TECH'S TO WITNESS THIS TYPE OF PROBLEM... I ADVISED THEM I HAVE ALL THE PARTS AND THEY REFUSED TO DO ANYTHING OR ADMIT THERE WAS A PROBLEM...(THEY REFUSED TO GIVE A REFUND BECAUSE THE WORK WAS NOT DONE AT A CHRYSLER DEALER) THEY ALSO ADVISED ME TO CALL THE DEALER BECAUSE THE MISUNDERSTANDING CAME FROM THEM.,.. I AM WRITING YOU WITH THIS COMPLAINT BECAUSE I FEEL IT NEEDS TO BE KNOWN THAT MAJOR BRAKE PARTS WEAR OUT ON A SUV AFTER 30000 MILES AND THIS NEEDS TO BE INVESTIGATED... *JB

05 LIBERTY CRD HAD THE EGR REPLACED EVERY 6 MONTHS ALSO GLOW PLUGS. *NM

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE ENGINE LIGHT ILLUMINATED BECAUSE THE EGR VALVE NEEDED TO BE REPLACED. THE EGR VALVE HAS BEEN REPLACED THREE TIMES. THE VEHICLE HESITATED WHEN THE CONTACT ATTEMPTED TO ACCELERATE. WHEN MERGING INTO TRAFFIC IT BECAME HAZARDOUS DUE TO THE ERRATIC ACCELERATION. THE DEALER UNABLE TO DIAGNOSE THE FAILURE. *AK UPDATED 03/19/07. *JB

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE PARKED THE CONTACT NOTICED THE REAR DRIVER SIDE WINDOW HAD FALLEN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN INSPECTED AND ADVISED THE CONTACT THAT THE WINDOW REGULATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR REPAIRS TO THE REAR DRIVER AND PASSENGER SIDE WINDOW REGULATORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,587.

SAFETY RECALL F23-LOWER BALL JOINTS. DEALER IS ALLOTTED INSUFFICIENT NUMBER OF PARTS PER WEEK AND CONSUMER IS PUT ON WAITING LIST SINCE JAN. 1ST,2007. BALL JOINT SEPARATION CAN RESULT IN LOSS OF STEERING AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. THE SAFETY OF NOT ONLY MYSELF BUT MY FAMILY AS WELL INCLUDING SMALL GRANDCHILDREN. DAIMLER/CHRYSLER SHOULD SEND SUFFICIENT NUMBER OF PARTS TO REMEDY THIS PROBLEM PROMPTLY. LIVES ARE AT RISK! *TR

WE OWN A 2005 JEEP LIBERTY . IN JAN. 2007 WE RECEIVED A RECALL LETTER W/ NOTIFICATION CODE F23 . WE HAD THE RECALL WORK DONE AT BILL LUKE IN PHX., AZ IN JAN. 2007 . NOW WHILE HERE IN EVANSVILLE , IN. WE HAD OUR JEEP SERVICED ( 11/07 ) AND THE MECHANIC SHOWED US THAT THE 2 FRONT TIRES WERE WORN OUT BADLY ON THE INSIDE OF EACH TIRE. HE TOLD US THAT THE FRONT END COMPONENTS ARE ALL GOOD AND SOUND SO HE SUGGESTED WE HAVE A FRONT END ALIGNMENT DONE. HE ALSO ROTATED THE BAD TIRES TO THE BACK AND BACK TO FRONT. AFTER INVESTIGATING THE RECEIPTS FROM THE PAST RECALL WORK THERE WAS NO FRONT END ALIGNMENT DONE AFTER THE LOWER BALL JOINTS WERE INSTALLED AT BILL LUKE IN PHX,AZ.. WE JUST TOOK IT AS IF THAT WORK WAS DONE AND NEVER QUESTIONED THE DEALERSHIP ABOUT A FRONT END ALIGNMENT AND THEY NEVER SAID ANYTHING TO US ABOUT IT. WE HAVE CONTACTED BILL LUKE WITH NO RESOLVE TO THIS SERIOUS PROBLEM THEY CREATED ON OUR JEEP. WE NEED TO NOW REPLACE 4 TIRES AND GET A COMPUTERIZED FRONT END ALIGNMENT ( APPROX. $ 850 ) AT THE COST OF THEIR NEGLIGENCE. WE NEED HELP TO RESOLVE THIS MATTER PROMPTLY. ANY TIME ANY FRONT END PARTS ARE REPLACED A FRONT END ALIGNMENT SHOULD BE DONE. AND TRYING TO EXPLAIN THAT TO THE DEALERSHIP IN PHX IS VERY HARD. PLEASE HELP US GET REIMBURSEMENT FOR THIS PROBLEM THAT DAIMLER CHRYSLER CREATED. THANK YOU. *TR

UNDER SNOWY CONDITIONS VEHICLE SLID OFF HIGHWAY AT 60 MPH AND STRUCK TREE. AIRBAG PARTIALLY DEPLOYED AND CAUGHT FIRE. SUSTAINED 2ND AND 3RD DEGREE BURNS. TAKEN BY AMBULANCE FROM SCENE. *JB

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE CALLED THE DEALER IN JANUARY OF 2007 AND THEY INFORMED HER THAT SHE WOULD BE ADDED TO A REPAIR WAITING LIST. UNFORTUNATELY, THE DEALER DOES NOT KNOW WHEN THE NECESSARY PART WILL BECOME AVAILABLE TO MAKE THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 23,000.

TL* - THE CONTACT RECEIVED RECALL L 06V288000 FOR THE LOWER BALL JOINT ON A 2005 JEEP LIBERTY. THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR , AND SHE WAS NUMBER 31 ON THE LIST. THE CONTACT HAD SAFETY CONCERNS ABOUT DRIVING THE VEHICLE. THE CONTACT STATED THE DRIVER COULD FEEL SOMETHINGWAS WRONG WHEN DRIVING THE VEHICLE.*AK

RECEIVED SAFETY RECALL LTR F23 - LOWER BALL JOINTS FOR MY 2005 JEEP LIBERTY ON JANUARY 8, 2007. FOUND OUT THAT RECALL ACTUALLY BEGAN SEPTEMBER 11, 2006. CALLED 4 DIFFERENT DEALERS IN MY AREA TO SCHEDULE REPAIRS, 6-8 MONTH WAIT AT HAYES CHRYSLER JEEP, 6 MONTH WAIT AT BUFORD MALL OF GA JEEP, ATLANTA JEEP DODGE STATED THAT THEY WERE NOT RECEIVING PARTS TO FIX THE VEHICLES FROM THE COMPANY, PREMIER CHRYSLER JEEP 6 MONTH WAIT. RIDICULOUS WHEN THE LETTER STATES "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". I MADE CONTACT WITH DAIMLER CHRYSLER - WHICH STATED THEY COULD NOT HELP GETTING THE VEHICLE FIXED. *JB

I WAS DRIVING DOWN MY 3/10 MILE PRIVATE ROAD, APPROXIMATELY A 12% GRADE WITH BRAKE PEDAL ENGAGED WHEN SUDDENLY THE PEDAL WENT TO THE FLOOR AND THE STEERING WHEEL LOCKED. THE CAR WENT 150' & DOWN A 12' EMBANKMENT HEAD FIRST ONTO A GRAVEL DRIVE AND LANDED UPSIDE DOWN. I WAS CONSCIOUS AT ALL TIMES AND CRAWLED OUT THE PASSENGER SIDE WINDOW. IT WAS AN HOUR BEFORE I WAS FOUND. I HAD 2 BROKEN LEGS & CRACKED 2ND VERTEBRA. I SPENT 5 MONTHS IN HOSPITALS & A NURSING HOME WITH A HALO ON MY HEAD & FIXATORS ON MY LEGS. THE CAR WAS TOTALED. *JB

FUEL FILTER HEAD ON MY DIESEL ENGINE JEEP LIBERTY CRD DEVELOPED A LEAK. FUEL LEAKED OUT THROUGH THE FUEL HEATER ELECTRICAL CONNECTIONS CREATING A POTENTIAL FIRE HAZARD. THE VEHICLE WAS RETURNED TO THE DEALER AND REPAIRED UNDER WARRANTY. *NM

RECEIVED RE-CALL NOTICE, CONTACTED DEALERSHIP AS INSTRUCTED IN NOTICE AND WAS TOLD THEY DIDN'T HAVE PARTS. CONTACTED DAIMLER CHRYSLER AT THE NUMBER PROVIDED AND THEY SAID THEY COULD NOT/WOULD NOT DO ANYTHING. NOW MY CAR IS NOT FIXED AND THE DEALERSHIP AND DAIMLER CHRYSLER ARE BOTH TELLING ME IT IS NOT THEIR JOB, FAULT, PROBLEM. *NM

I HAD MY VEHICLE IN FOR AN OIL CHANGE AT THE DEALER WHO SOLD ME MY 2005 JEEP LIBERTY AND WAS INFORMED AT THAT TIME THAT THERE WAS A RECALL ON MY VEHICLE. I WAS NOT NOTIFIED PREVIOUS TO THAT. THAT IS NOT MY MAJOR COMPLAINT. MY AREA OF CONCERN IS THAT I HAD TO PUT MY NAME ON A LIST AND WAIT UNTIL PARTS ARE AVAILABLE. THE RECALL IS FOR BALL JOINT AND WHILE IT COULD LEAD TO A VERY SERIOUS ACCIDENT CHRYSLER SEEMS UNCONCERNED. MY DEALER TOLD ME THAT CHRYSLER SENDS OUT 20,000 LETTERS PER WEEK TO NOTIFY CUSTOMERS OF THE PROBLEM BUT ONLY PRODUCES 1,000 UNITS THAT WILL RECTIFY THE PROBLEM AND MAKE THE VEHICLE SAFE TO DRIVE. I FEEL THAT CHRYSLER SHOULD BE DOING EVERYTHING THAT THEY CAN TO PROTECT THEIR CUSTOMERS. I FEEL VERY UNSAFE IN MY OWN VEHICLE. *NM

TL* - ON 12-16-06 THE CONTAC, DROVE VEHICLE ON THE HIGHWAY AT 65 MPH AND FOUND AN OBSTCLE IN THE ROAD. WHILE TRYING TO AVOID THE OBSTCLE SWERVED FROM LEFT TO THE RIGHT AND LOST CONTROL OF VEHICLE. IT STRUCK A CAR, AS WELL AS A GUARD RAIL. THE CONTACT FELT THAT THE LOSS OF CONTROL WAS DUE TO THE BALL JOINTS SEPARATING, CAUSING HIM TO LOSE CONTROL OF THE STEERING. ALSO, THE CONTAC STATED THAT HE NEVER GOT NHTSA RECALL 06V288000. THE CONTACT STATED THAT HE COULD NOT PROVIDE COPY OF POLICE REPORT, BUT, HE COULD PROVIDE PICTURES OF VEHICLE IF NEEDED. *AK

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT AND HAS BEEN ON A WAITING LISTING SINCE DECEMBER. THE DEALER STATED THAT SHE WAS THE 100TH PERSON ON THE LIST. THE VEHICLE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. *AK

I HAVE HAD SEVERAL SAFETY RELATED ISSUES WITH THE TRANSMISSION ON MY 2005 JEEP LIMITED LIBERTY CRD. CHRYSLER RECENTLY ISSUED A F37 CUSTOMER SATISFACTION RECALL WHICH WAS SUPPOSED TO RESOLVE THE ISSUE, BUT ONLY ONE DAY AFTER THE RECALL WAS PERFORMED THE TRUCK EXHIBITS THE SAME UNSAFE CONDITION. *NM

DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.

I BOUGHT A NEW 2005 JEEP LIBERTY FROM CHRYSLER. IT HAS LESS THAN 30,000 MILES ON IT (WARRANTY IS FOR 36,0000/3YEARS). I HAVE ALWAYS KEPT IT IN GOOD CONDITION, AND HAVE DONE ALL MAINTENANCE (OIL CHANGES, TIRE ROTATION, ETC.) .A FEW OF MY OIL CHANGES WERE DONE AT AN OIL SHOP, EVEN AT THE DEALER. SO, OUT OF THE BLUE (NO WARNING LIGHTS, OR "STRANGE" SOUNDS PREVIOUS TO THIS) AS SOON AS I STARTED IT, I HEARD A FUNNY "CLANKING" SOUND. I GOT IN, FIGURED I''D BE CAUTIOUS, AND TAKE IT AROUND THE BLOCK.WHEN I PUT MY FOOT ON THE GAS, THE "CLANKING" NOISE INCREASED. SO, I PARKED IT AND HAD IT TOWED TO THE ORIGINAL DEALERSHIP. FIRST, THEY LOOKED AT AND SAID THEY WEREN'T SURE WHAT THE PROBLEM WAS, BUT WOULD HAVE THE ENGINE TECH. LOOK AT IT. HE FINALLY DID (AFTER 3 DAYS OF HEARING NOTHING) AND SAID THAT I HAD A ''BAD VALVE''. THEN THEY CALLED ME A DAY OR SO LATER AND SAID THAT MY "ENGINE HEAD" WAS BAD AND THAT THE ENTIRE ENGINE WOULD HAVE TO BE REPLACED. I ASKED WHAT THE CAUSE OF THIS AND THEY SAID THAT MY OIL WAS SLUDGED UP SO BADLY THAT IT KNOCKED THE ENGINE APART! NOT TO MENTION, WOULDN''T THE FIRST TECH. HAVE NOTICED SOMETHING SO OBVIOUS??? NOW THEY ARE SAYING THEY WANT ME TO PAY THE $6,000 TO REPLACE THE ENGINE EVEN THOUGH IT IS STILL UNDER WARRANTY! THE ONLY WAY THEY WILL COVER IT, IS IF I BRING ALL OF MY OIL CHANGE RECEIPTS IN. WELL, DON'T HAVE ALL OF MY OIL CHANGE RECEIPTS! NOWHERE IN THE WARRANTY BOOK DOES IT STATE THAT YOU MUST KEEP ALL RECEIPTS! I'VE CONTACTED CHRYSLER VIA EMAIL, AND THEY SAID, "WE CONCUR WITH THE DEALER...'' SO NOW I'M AT A STAND STILL AND VERY FRUSTRATED! I'M A SINGLE MOM THAT HAS SPECIAL NEEDS CHILD, AND NEED MY CAR TO TAKE HIM TO THE DR. FREQUENTLY. I DON'T KNOW WHAT TO DO. BUT I DO KNOW THAT I'M ANGRY AND FEEL THAT THIS IS UNFAIR, DISHONEST! ACCORDING TO MY RESEACH THIS "OIL SLUDGE" PROBLEM SEEMS TO BE SOMETHING THAT CHRYSLER HAS SAID TO MANY CUSTOMERS. PARTICULARLY WITH 3.7 ENGINES OF 2002-06 JEEPS.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE STEERING WHEEL COLUMN SWITCH DISENGAGED WITHOUT WARNING AND CAUSED THE POSITION OF THE STEERING WHEEL TO FLUCTUATE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE, AND THE CONTACT FELT ITWAS A SAFETY ISSUE. THE CURRENT AND FAILURE MILEAGE WERE 36,000. *AK

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY AND RECEIVED A RECALL #06V288000 CONCERNING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE NOTICE STATED: WATER CAN CAUSE LOWER BALL JOINT FAILURE AND LOSS OF STEERING CONTROL. THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH THE DEALER, AND WAS ADVISED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER ADVISED HIM TO CONTACT ANOTHER DEALER THAT WAS1.5 HOURS AWAY FROM THE LOCAL DEALER. THE DEALER STATED THE PARTS WOULD BE AVAILABLE IN 6 WEEKS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED DUE TO THE LOWER BALL JOINTS, AND DIDN'T FEEL SAFE DRIVING THE VEHICLE. THE CURRENT MILEAGE WAS 46,000. THE CONTACT WASN'TEXPERIENCING ANY FAILURES AT THIS TIME. *AK UPDATED 03/30/07. *JB

THE ENGINE LIGHT HAS COME ON 4 TIMES IN THE FIRST 14 MONTHS OF OWNING THE CAR AS A RESULT OF PROBLEMS WITH THE EGR VALVE. THIS IS TYPICALLY PREFACED BY THE CAR BEING SLUGGISH WHEN PULLING FROM A PARKING SPOT. *NM

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOORBOARD, AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE MASTER CYLINDER NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY THE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED.

MY 2005 JEEP LIBERTY DIESEL SUDDENLY AND WITHOUT WARNING LOSES POWER, AND WILL EITHER DIE OR ONLY MOVE AT UNDER 10 MPH. I HAVE HAD THIS HAPPEN WHILE DRIVING DOWN THE INTERSTATE AND LUCKILY AN ACCIDENT WAS AVOIDED. THE SAME PROBLEM FREQUENTLY OCCURS WHILE IN STOP AND GO TRAFFIC AND IS ESPECIALLY CONCERNING WHEN TURNING LEFT AT STOP SIGNS AND STOP LIGHTS. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME THE TORQUE CONVERTER AND TRANSMISSION PUMP NEEDED REPLACEMENT, BUT IT WOULD BE OK TO CONTINUE TO DRIVE THE VEHICLE. I EXPRESSED MY CONCERNS THAT CONTINUED OPERATION OF THE VEHICLE WITH THE PROBLEMS ITS EXHIBITED COULD POTENTIALLY BE UNSAFE. THEY TOLD ME THE PARTS WOULD BE AVAILABLE THE NEXT WEEK AND IT WOULD BE FINE UNTIL THEN. *JB

DT*: THE CONTACT STATED THE FRONT LOWER BALL JOINTS WERE NOT AVAILABLE THROUGH THE SERVICE DEALER. THERE WAS A NHTSA RECALL, #06V28800 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALER. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 12/18/2006 - *NM

***UNSAFE CONDITION WITH 2005 JEEP LIBERTY LIMITED CRD TRANSMISSION***** DUE TO FAILURE OF TRANSMISSION TO PROPERLY LOCK-UP AT OVERDRIVE AT 50-55 MPH, THE VEHICLE SHUDDERS, AND HAS ON SEVERAL OCCASIONS CAUSED THE VEHICLE TO STALL. THIS IS A VERY SERIOUS CONDITION THAT IS NOT BEING ADDRESSED BY THE MANUFACTURER. THERE ARE ONLY 11,000 DIESEL JEEP LIBERTIES IN PRODUCTION, AND I THINK A RECALL IS NECESSARY IMMEDIATELY TO PREVENT SERIOUS INJURY AS THE 2005 AND 2006 MODELS BEGIN TO EXPERIENCE AN INCREASE IN FAILURES. *NM

2005 JEEP LIBERTY CRD 4X4 VEHICLE BEGAN SHUDDERING UPON ACCELERATION. WOULD HESITATE AND BOG DOWN WHEN SLOWED FROM SPEED THEN RESUMING ACCELERATION. VERY UNEXPECTEDLY. MORE THAN ONE OCCASION WHILE CROSSING LANES OF TRAFFIC. DEALER MIS-DIAGNOSED FIRST TIME, BROUGHT BACK AS PROBLEM GOT WORSE. DEALER DIAGNOSED AS FAILED TORQUE CONVERTER AND FAILED FLUID PUMP IN AUTOMATIC TRANSMISSION. DELAY ON GETTING REPAIR PARTS DUE TO COMMON PROBLEM WITH VEHICLE AND TRANSMISSION. *JB

DT*: THE CONTACT STATED WHILE IN REVERSE, THE ILLUMINATION OF THE BACK UP LIGHTS WAS NOT BRIGHT ENOUGH FOR THE CONTACT TO SEE PEOPLE OR OBJECT THAT MAY BE BEHIND THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE LIGHTS PERFORM AS DESIGNED. UPDATED 12/5/2006 - *NM

TC CONVERTER AND TRANSMISSION FAILURE ON JEEP LIBERTY CRD DIESEL WHEN TC FAILS IT CAN CAUSE YOU TO CRASH AND LOOSE CONTROL OF THE JEEP,DC KNOWS THERE IS A PROBLEM AND DOES NOT HELP THE CUSTOMER AND THE DEALER HAS HAD MY JEEP FOR 3 WEEKS AND STILL NOT FIXED YET! *NM

I RECEIVED A RECALL NOTICE ON MY 2005 JEEP LIBERTY AROUND THE END OF MARCH STATING THAT THE BALL JOINTS COULD CORRODE AND COME APART WHILE THE VEHICLE IS BEING DRIVEN CAUSING A CRASH. MY HUSBAND AND I PURCHASED THE VEHICLE FROM AUTO WORLD IN BIG STONE GAP, VIRGINIA. WE HAVE CALLED THEM SEVERAL TIMES SINCE RECEIVED THE RECALL NOTICE WAS RECEIVED. HOWEVER THE PROBLEM STILL HAS NOT BEEN CORRECTED. WE CALLED THEM AGAIN ABOUT A MONTH AGO AND WAS TOLD THAT DAIMERLER CHRYSLER IS NOT SENDING THEM THE PARTS THAT THEY NEED TO FIX THE RECALLED VEHICLES AND THAT THEY ARE ONLY GETTING 1 OR 2 SETS OF BALL JOINTS PER MONTH FROM THEM. AT THAT TIME THEY TOLD US THAT WE WERE #12 ON THEIR LIST AND WE HAVE NOT HEARD ANYTHING SINCE. I FIND THIS TOTALLY UNACCEPTABLE. THIS IS MY ONLY MEANS OF TRANSPORTATION TO AND FROM WORK SO I DO NOT HAVE ANY CHOICE BUT TO DRIVE IT AND HOPE THAT I DO NOT GET KILLED WHILE DOING SO. ALSO, IT HAS COME TO MY ATTENTION THAT THE INITIAL RECALL NOTICE APPEARED IN CONSUMER REPORTS MAGAZINE IN NOVEMBER OF 2006. I DID NOT RECEIVE A RECALL NOTICE UNTIL MARCH/APRIL OF 2007. I CAN ASSURE THEM THAT IF ANY OF MY FAMILY MEMBERS ARE INJURED OR KILLED DUE TO THIS PROBLEM I WILL OWN THEIR COMPANY. I WOULD APPRECIATED ANY ASSISTANCE WITH THIS MATTER.

THIS COMPLAINT IS IN REFERENCE TO MY 2005 JEEP LIBERTY (VIN#1J4GL48K6 5WXXXXXX ). MY WIFE, WITH OUR NEWBORN BABY ON-BOARD, WAS DRIVING THIS VEHICLE ON A DRY, ASPHALT SURFACE WHEN SHE EXPERIENCED A PERIOD OF STEERING LOSS, CAUSING HER TO DRIVE OFF OF THE ROADWAY. I INVESTIGATED THIS ISSUE AND WAS SURPRISED TO FIND THAT THERE HAD BEEN A RECALL ON LOWER BALL JOINTS FOR THIS VEHICLE. THE DATE OF THIS RECALL WAS SEPTEMBER 6, 2006. I HAVE NEVER RECEIVED A NOTICE OF THIS FROM EITHER THE MANUFACTURER (CHRYSLER JEEP) OR MY DEALER. THIS IS NEGLIGENCE AND COULD HAVE RESULTED IN A CRASH. *NM