2012 Jeep Liberty Brakes Problems

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED AFTER PURCHASING AND DRIVING FROM THE DEALER BI AUTO SALES (1431 CHURCH ST, BOHEMIA, NY 11716) AN ABNORMAL NOISE WAS HEARD, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE REOCCURRED AS THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED AT LEAST FIVE TIMES. THE CONTACT STATE THAT FAILURE WAS DO TO THE BRAKE CALIPERS NOT WORKING CORRECTLY. THE CONTACT STATED THAT WHILE DRIVING SHE WAS ALERTED BY ANOTHER DRIVER THAT THE DRIVER'S SIDE FRONT TIRE WAS ON FIRE. THE CONTACT HAD TO EXTINGUISH THE FLAMES AND HAD THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS THE BRAKE CALIPERS HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILS TO START. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

BRAKES FAILED 3 DIFFERENT TIMES WITH THE PEDDLE GOING TO THE FLOOR, ALMOST CAUSING AN ACCIDENT.

FRONT AND BACK BRAKES LOCK UP. BACK DRIVER SIDE DID IT. THEN STOPPED. SMOKED FROM RUBBING. THEN QUIT. NOW TODAY JULY 3RD 18 FRONT PASSENGER LOCKED UP. SMOKED FROM HOT. PARKED IT WENT OUT LATER ALITTLE BETTER BUT THE BACK DRIVER AND FRONT PASSENGER ARE STILL HOTTER. NO LIGHTS NO WARNINGS. JUST CALIBERS NOT RELEASING GOOD. WENT OUT ON HIGHWAY YESTERDAY FINE. TODAY IN TOWN LOCKED UP.

THIS IS NOT THE FIRST TIME THIS ISSUE HAS OCCURRED BUT I CAN'T REMEMBER THE DATES BUT IT IS ON RECORD AT THE DEALERSHIP. WE HAVE HAD THIS 2012 JEEP LIBERTY IN THE SHOP TWO OTHER TIMES WITH THE SAME COMPLAINT BUT WITH THE SAME RESULTS (NOTHING) !!!!!!!!!!WHEN DRIVING ON WET ROADS AND GOING INTO CURVES EVEN AT SLOW SPEEDS (35 MPH) WHEN APPLYING THE BRAKES, THE FRONT BRAKES WILL LOCK UP AND THE BACK BRAKES ARE NOT CATCHING... CAUSING THE JEEPS BACK END TO SLIDE AROUND,, SO WE TRIED STOPPING ON A LEVEL GRAVEL LOT AND THE FRONT WHEELS WILL LOCK UP BUT THE BACK WHEELS WILL KEEP TURNING. WE HAVE HAD IT TO TIM SHORT CHRYSLER, JEEP, DODGE IN HAZARD, KY AND ONE MECHANIC SAYS THAT THERE IS CLEARLY SOMETHING WRONG BUT ANOTHER STATES THAT HE TEST DROVE ANOTHER LIKE VEHICLE AND THIS VEHICLE DOES SAME. AND THAT HE TALKED WITH STAR AND ROLAND AND BOTH STATED THAT THIS IS NORMAL OPERATION. NO CODES, NO PROBLEM FOUND AT THIS TIME. SO I RECEIVED A STATEMENT WITH THE SIGNATURE OF MECHANIC [XXX] (SERVICE MANAGER) AND [XXX] (GENERAL MANAGER). THIS IS VERY DANGEROUS AND IF THIS IN "NORMAL OPERATIONS" THEN SOMETHING NEEDS TO BE CHANGED!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE HELP,,, HAS THERE BEEN ANY OTHER COMPLAINTS WITH THIS SAME PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I FEEL IT IMPORTANT TO MAKE OTHERS AWARE OF WHAT WAS JUST FOUND TO BE WRONG WITH MY 2012 JEEP LIBERTY. THE RED BRAKE LIGHT INDICATOR CAME ON AND STAYED ON, THE EMERGENCY BRAKE WAS NOT ON AT THE TIME. TOOK THE CAR TO OUR TRUSTED LOCAL MECHANIC AND ONCE THE CAR WAS PLACE UP ON THE RACK AND TIRES REMOVED YOU COULD SEE THE PROBLEM. THE FRONT BRAKE LINE IS SITUATED IN SUCH A WAY THAT IT HITS AGAINST THE STRUTS EVERY TIME THE WHEEL IS TURNED. CREATING A VERY DANGEROUS SITUATION, THE BRAKE LINE COULD BE SEVERED AT ANYTIME CAUSING IMMEDIATE BRAKE FAILURE. THE CAR WAS PURCHASED AS A CERTIFIED USED VEHICLE WITH THE UNDERSTANDING THAT IT HAD COMPLETED THE POINT CHECK AND THAT WE WERE PLACING OUR NEW DRIVER IN A SAFE VEHICLE. VERY DISAPPOINTING TO FIND OUT OTHERWISE. JEEP/CHRYSLER IS BEING VERY UNRESPONSIVE TO THIS MAJOR SAFETY ISSUE. NOT ONLY IS THIS A SAFETY ISSUE BUT IT COULD HAVE RESULTED IN THE LOSS OF LIVES. VERY ANGRY! *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.