NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
CLUSTER LIGHT CAME ON PRIOR TO HAVING THE RECALL FOR NHTSA CAMPAIGN NUMBER: 13V282000 COMPLETED. I TOOK IN THE JEEP TO HAVE THE RECALL COMPLETED, BUT IT DID NOT SOLVE THE ISSUE. I WAS INFORMED THAT THE OCCUPANT RESTRAINT MODULE WAS DEFECTIVE, AND NOT COVERED ON THE 2012 JEEP LIBERTY RECALL, ONLY THE 2011. THE ESTIMATED PRICE TO REPLACE THE MODULE IS $580.00. I HAVE SEEN MULTIPLE OTHER REPORTS FROM 2012 JEEP LIBERTY OWNERS WHO ARE EXPERIENCING THE SAME ISSUE. I BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2012 MODEL FOR MODULE REPLACEMENT, AND NOT JUST REFLASH.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) TO THE DEALER BUT WAS INFORMED THAT THE RECALL REMEDY WOULD NOT REPAIR THE AIR BAG WARNING LIGHT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 36,000.
AIR BAG LIGHT CAME ON AND REMAINS ON. TOOK IT TO DEALERSHIP AND THEY CHARGED 75.00 TO TELL ME THE ORC MODULE IS FAULTY AND NOT COVERED UNDER WARRANTY. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE. ALSO HEATED SEATS DO NOT WORK. CLOCK STAYS 2 MINUTES BEHIND.
AROUND 91,100 MILES THE AIRBAG LIGHT CAME ON THE DASH BOARD UPON STARTING THE CAR. THE LIGHT STAYED ILLUMINATED CONSTANTLY FOR APPROXIMATELY 3 DAYS UNTIL IT WAS PUT IN THE SHOP. THIS CAR HAS NEVER BEEN WRECKED. I WAS TOLD BY JEEP DEALERSHIP THAT OCCUPANT RESTRAINT MODULE WAS OUT. I HAD IT REPLACED FOR $491.15 WITH PARTS AND LABOR. THIS REALLY BOTHERS ME. I HAVE TWO SMALL CHILDREN IN THE CAR SO OF COURSE I WANTED IT TAKEN CARE OF...BUT AFTER READING HOW MANY COMPLAINTS THERE ARE I FEEL THAT THIS SHOULD BE A SAFETY RECALL.
STARTING TWO YEARS AGO, AFTER A RAIN, WHEN PARKED, UPON LOCKING MY CAR EITHER MANUALLY OR WITH THE KEY FOB, THE ALARM GOES OFF, INTERIOR LIGHTS ILLUMINATE AND THE DASH STATES THE GATE IS AJAR. REPEATEDLY OPEN AND CLOSE THE GATE WITH NO REMEDY. HAVE TO LEAVE CAR UNLOCKED AND USUALLY THE INTERIOR LIGHTS GO OFF AFTER A FEW HOURS. RELATED IS THE GATE OCCASIONALLY FAILS TO UNLOCK AS WELL AS UNABLE TO OPEN THE REAR GATE WINDOW. AND THE REAR WIPER CONTINUES TO STAY ON AFTER BEING TURNED OFF. ALL APPEAR TO BE RELATED TO MOISTURE SOMEHOW AFFECTING THE LIFT GATE ELECTRICAL SYSTEM. HAVE TAKEN TO DEALERSHIP THREE TIMES, FIRST TWO UNDER WARRANTY AND DEALER ADVISED UNABLE TO FIND PROBLEM. THIRD TIME AFTER WARRANTY EXPIRED, ADVISED THEY WOULD NEED TO REPLACE SEAL AT COST OF $600. DECLINED REPAIR.
DRIVING VEHICLE WHEN AIRBAG WARNING LIGHT WENT ON AT ABOUT 67000 MILES. PULLED INTO PARKING LOT. TRIED STOPPING AND RESTARTING ENGINE. LIGHT WOULD NOT CLEAR. DID A GOOGLE SEARCH - THIS APPEARS TO BE A COMMON ISSUE WITH 2012 JEEP LIBERTY. APPEARS TO BE OCCUPANT RESTRAINT MODULE FAILURE; MANY PEOPLE ARE BEING CHARGED $400.00 ON AVERAGE TO GET THIS FIXED, WHEN IT APPEARS TO BE A MANUFACTURING DEFECT.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
GATE LATCH LIGHT WILL NOT SHUT OFF.INTERIOR LIGHTS STAY ON,DRAINS BATTERY.STATIONARY, MOVING
THE AIRBAG MODULE GAVE OUR AT 51000 MILES. READING THE INTERNET THIS IS A COMMON PROBLEM ON JEEP LIBERTY 2012 MODELS. YET THE JEEP CORP REFUSES TO COME CLEAN ON THE MATTER. COLLECTION WELL OVER $500 PER CUSTOMER FOR THE MODULE AND INSTALLATION AT THE DEALERSHIPS
HEATER WOULD NOT SEND HEAT TO FLOOR SETTING. TOLD BY DEALER THAT HEATER MELTED PARTS OF HOUSING-DISTRIBUTION TO THE POINT THAT IT WOULD NOT WORK ANYMORE. ALSO SAID I HAD TO REPLACE HEATER CORE SINCE THEY WERE KNOWN TO GO BAD ALSO. THE DEALER, SZOTT M59 CHRYSLER JEEP, SAID THEY WERE HAVING TO REPLACE LOTS OF THE HOUSINGS AND HEATER CORES ON THIS MODEL BECAUSE OF MELTING AND PLUGGING PROBLEMS. TOLD BY DEALER THAT IT WAS AN ENGINEERING PROBLEM AND JEEP KNEW ABOUT IT AND WAS TRYING TO CORRECT IT. MY PROBLEM IS THEY STILL WANTED ALMOST $1000.00 TO FIX IT, AFTER DISCOUNT FROM ALMOST $1200.00, WHEN THEY ADMITTED IT WAS A POORLY DESIGNED SYSTEM THAT THE JEEP ENGINEERS WERE WORKING ON TO REPAIR. ALSO, WHAT IF IT HAPPENS AGAIN JUST BECAUSE I USE THE HEATER AND IT MELTS ITSELF AGAIN TO THE POINT OF NOT WORKING? I FEEL THAT IF THEY KNOW THIS IS A COMMON PROBLEM, AND THE DEALER SAYS IT HAS TO REPLACE A LOT OF THE UNITS, JEEP SHOULD BE COVERING THE COST OF REPAIRS. I HAVE THE OLD PART HERE AT HOME IF YOU WOULD LIKE TO INSPECT IT. THANK YOU. *TR
TAMARA RECALL LOCKS STOP WORKING ON REMOTE KEY AND INSIDE ON DOOR PANEL 1 DAY LATER THE WINDOW WASHER IN THE FRONT STOPPED WORKING. TOOK IT TO THE DEALER THEY INFORMED ME IT IS THE TIPM WHICH WILL COST 1200.00 IN DOING MORE RESEARCH THERE IS A CLASS ACTION LAWSUIT FOR MY VEHICLE ON THIS PART AND CHRYSLER HAS NOT RECALLED IT. IT IS VERY HAZARDOUS TO DRIVE WITH NO WINDSHIELD WASHER ESPECIALLY AFTER IT HAS SNOWED OUT
AT ABOUT 75,000 MILES, THE AIR BAG LIGHT CAME ON WHILE I WAS DRIVING. IT WAS DIAGNOSED AS OCR MODULE FAILED. DEALERSHIP TOLD ME IT WAS ALREADY RECALLED ON 2011 LIBERTY, BUT NOT 2012. I AM SUBMITTING THIS REPORT TO HOPEFULLY FIX THIS ISSUE. CHRYSLER JEEP NEEDS TO BE HELD RESPONSIBLE FOR DEFECTIVE PARTS. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW, I TAKE VERY GOOD CARE OF MY CAR, THERE IS NO REASON FOR THIS TO BE AN ISSUE. RECALL THE OCR MODULE ON THE 2012 LIBERTY.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
I LOCKED MY VEHICLE AND THE ALARM STARTED GOING OFF. WENT OUT TO SEE WHAT THE PROBLEM WAS AND IT SHOWS GATE ON THE DASHBOARD. I CHECKED THE GATE LIFT AND IT WAS SECURE. I LOCKED IT AGAIN. A FEW HOURS LATER THE ALARM WENT OFF AGAIN. I COULDN'T LOCK IT ANYMORE WITHOUT THE ALARM GOING OFF. WHILE DRIVING I CANNOT HAVE THE DASH LIT UP BECAUSE ALL OF THE INSIDE LIGHTS WILL BE ON AS WELL. AFTER READING ANOTHER COMPLAINT I ASSUME THAT IT IS PROBABLY THE SAME ISSUE HE HAD AND IT IS THE LATCH. I JUST PURCHASED THIS VEHICLE THE 17TH OF SEPTEMBER AND MY 90 DAY WARRENTY HAS EXPIRED AS OF 1 WEEK AGO SO I AM GOING TO HAVE TO PAY TO HAVE THIS REPAIRED.
2012 JEEP LIBERTY, 55,000 MILES. I STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I HIT THE GAS TO MOVE FORWARD AND THE TRUCK WENT NOWHERE FOR ABOUT 5 SECONDS, WHEN THE TRANSMISSION FINALLY ENGAGED. THE TRUCK JERKED AND I FINALLY WENT FORWARD. THIS TRUCK HAS BEEN CHECKED WITH AN INDEPENDENT MECHANIC THEN BROUGHT TO THE DEALERSHIP AS IT IS STILL UNDER EXTENDED WARRANTY. VERY DISAPPOINTING, AS I LOVE THIS TRUCK. I GUESS I WILL BE HESITANT TO BUY ANOTHER JEEP.
MODULE CONTROLLING THE AIRBAG SYSTEM NON-FUNCTIONING. AIRBAG WARNING LIGHT IN INSTRUMENT PANEL STAYS LIT.
ELECTRIC START HAS NOT BEEN CONNECTING. THIS MORNING I WENT TO DRIVE THE CAR. CANNOT DRIVE ACCELERATOR IS STUCK. CANNOT DRIVE VEHICLE.
I BOUGHT THIS CAR IN OCTOBER 2015, WITH ONLY 27,680 MILES ON IT AND I'M ALREADY EXPERIENCING ISSUES WITH IT. LAST WEEK THE AIRBAG LIGHT CAME ON OUT OF NO WHERE. WHEN I TOOK THE CAR YESTERDAY TO GET THE RECALL FIXED, THE TECH. TOLD ME THAT THE LIGHT STAYED ON AND THAT IT HAD NOTHING TO DO WITH A RECALL SO IT WOULD NOT BE COVERED. HE ALSO SAID THAT THIS WAS A MODULE (NOT SURE WHAT THAT IS) BUT IF I WANTED TO FIX IT I WOULD HAVE TO PAY A DEDUCTIBLE BECAUSE IT IS NOT COVERED UNDER WARRANTY. MY SECOND ISSUE IS THE DRIVER'S SIDE WINDOW CONTROL BUTTONS DO NOT WORK PROPERLY, I LITERALLY HAVE TO PULL REALLY HARD TO GET THE WINDOW UP. NOW I KNOW THAT FROM READING OTHER COMPLAINTS, THIS IS A COMMON ISSUE IN THIS CAR, I JUST DON'T WANT TO EXPERIENCE A FIRE IN THE PANEL OR ANY OTHER MALFUNCTION. IS THERE SOMETHING THAT CAN BE DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY OUT OF POCKET FOR MANUFACTURE ISSUE THAT ARE NOT WEAR AND TEAR.
I WAS INVOLVED IN AN ACCIDENT IN MY 2012 JEEP LIBERTY WHEN ANOTHER DRIVER PULLED LEFT I FRONT OF ME TO MAKE THEIR RIGHT TURN INTO A PARKING LOT. MY TRUCK DROVE OVER HI AND ON THE WAY DOWN STRUCK A PARKED CAR AND FLIPPED OVER ON TO ITS HOOD. THE ENTIRE INTERIOR CAVED IN DIRECTLY ON TO MY HEAD AND NOT A SINGLE AIR BAG DEPLOYED. I WAS HOSPITALIZED AND WAS ALREADY HANDICAPPED SO THIS EXACERBATED MY INJURIES PRONOUNCEDLY AND THE INCREASED PAIN, BOTH PHYSICAL AND MENTAL, LED TO MY WIFE LEAVING, LOSS OF EMPLOYMENT, FAMILY, YOU NAME IT AND IT'S BEEN LOST BECAUSE OF THIS ACCIDENT. WHEN YOU SEE PICS, YOU'LL UNDERSTAND WHY PARAMEDICS WERE SHOCKED I WAS ALIVE AT ALL. -[XXX] (1ST 2 PICS ARE EXTERIOR, 3RD PIC IS OF MY DRIVER'S SEAT ITSELF AND HOW I MANAGED AVOIDING BEING SPLIT IN 1/2 IS BEYOND ME.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 11053500. *DSY
TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE BEING DRIVEN HIGHWAY SPEEDS, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A CONCUSSION AND SEVERE UPPER BODY PAIN. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. SEE ALSO ODI 11048288. *DSY
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND THE TIPM WAS REPROGRAMMED. THE DEALER CONFIRMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS FAULTY HOWEVER, REFUSED TO REPLACE THE PART AS MENTIONED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,929.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE COVERS OF THE SEAT ADJUSTER LEVERS ON BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FELL OFF. THE DEALER REPLACED THE COVERS, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 30,721.
36000 MILES THE AIR BAG LIGHT STAYS ON. THE SERVICE REP AT THE DEALERSHIP SAYS THE AIRBAG MODULE NEEDS TO BE REPLACED AND IT'S NOT COVERED BY THE EXTENDED WARRANTY. THE COST TO REPAIR IT IS $468. HOW CAN A CAR THIS NEW NEED A REPAIR LIKE THIS SO SOON?
THE OIL FILLER TUBE LEAKING OIL ONTO VALVE COVER. PART IS ON BACK ORDER FOR 1 MONTH
DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. THERE IS A PROBLEM WITH THIS MODULE AND FCA KNOWS ABOUT IT AND HAS RECALLED SEVERAL VEHICLES TO REPLACE THE ORC EXCEPT THIS ONE. IT IS WELL DOCUMENTED AND MANY COMPLAINTS OF FAILURE. OUR 2012 JEEP LIBERTY'S AIRBAG WARNING LIGHT CAME ON AT ABOUT 37,000 MILES. WE THOUGHT THE N38 RECALL WOULD FIX IT BUT IT ONLY DID AN UPDATE. THE DEALER ADVISED US THE ORC NEEDED TO BE REPLACED AT A COST OF $400. WE DO NOT HAVE THE $400 AT THIS TIME. CONTACTED FCA AND THEY BASICALLY SAID THEY WOULD NOT REPLACE THE DEFECTIVE PART AND CANNOT GUARANTEE OUR AIRBAGS WOULD SAFELY DEPLOY DURING AN ACCIDENT AND FROM WHAT I READ IT DOES NOT GUARANTEE IT WON'T DEPLOY INEXPECTANTLY WHILE DRIVING.
AIRBAG WARNING DASH LIGHT STAYS LIT, ALL OF A SUDDEN. VEHICLE MILES APPROXIMATELY 46000. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SIDE SEAT FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
THE "GATE" LIGHT IN MY JEEP LIBERTY CAME ON WHILE DRIVING AND WOULD NOT GO OFF, EVEN THOUGH EVERYTHING WAS SECURELY SHUT. AS A RESULT, I WAS UNABLE TO LOCK MY VEHICLE BECAUSE THE ALARM WOULD SOUND. THE INTERIOR LIGHTS ALSO STAYED ON DURING THIS TIME, WHICH WAS A HAZARD WHEN DRIVING AT NIGHT AS IT DIRECTLY AFFECTED MY ABILITY TO SEE OUTSIDE MY CAR. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND DO SEE THAT IT APPEARS TO BE A COMMON PROBLEM WHICH MAY BE CAUSED BY FAULTY RUBBER TRIM AROUND THE REAR HATCH WINDOW. THE RUBBER ALLOWS WATER TO GET IN TO THE LATCH AND EVENTUALLY RUINS IT. I RECENTLY HAD THE GATE LATCH ASSEMBLY REPLACED, WHICH DID RESOLVE THE ISSUE,.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE REMEDY FAILED TO CORRECT THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED BUT THAT SPECIFIC COMPONENT WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,133.
WHEN PROBLEM STARTS WIPERS GO ON DASH LIGHTS COME ON DASH GAUGES DO NOT WORK NO SPEEDOMETER AC DEFROSTER HEATER DO NOT WORK BRAKES DO NOT WORK RIGHT HEADLIGHTS GO OUT NO BLINKERS NO LIGHTS ON INSIDE OF CAR CAR SAYS NO BUS WHERE THE GEAR SELECTER IS DASH THEY HAVE REPLACED THE TPN 3 TIMES AND THE WIRING CLUSTER 4 TIMES THEY BROUGHT IN SPECIALIST FROM DETROIT TO WORK ON THIS CAR AND CAN NOT FIGURE OUT WHAT IS MAKING THIS CAR DO THIS THEY KEEP SAYING IT IS THE TPN OR THE WIRING CLUSTER AFTER REPLACING SEVERAL TIMES IT STILL DOING THE SAME THINGS
AIRBAG WARNING LIGHT ON DASH IS PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN AND TESTED AT MY LOCAL JEEP DEALERSHIP WHERE THEY ADVISED THAT THE OCR MODULE WAS FAULTY AND WOULD NEED REPLACING AT A COST OF OVER $440. ALTHOUGH THERE IS A CURRENT RECALL ON SOME 2012 JEEP LIBERTY REGARDING ACTIVE HEAD RESTRAINTS AND SOME MODELS REQUIRING REPLACEMENT OF THE OCR MODULE MY VEHICLE WAS NOT ON THE LIST FOR REPLACEMENT OF THE MODULE.
THE AIRBAG LIGHT IS CONSTANTLY ON. STARTED AT AROUND 40000 MILES. DEALER TOLD ME IT'S 500 TO REPLACE THE ECU FOR IT. NO WARRANTY COVERAGE AND CHRYSLER WON'T HELP. I FIND THIS REALLY DISTURBING SINCE IT'S A SAFETY ITEM. I HAD A 2004 MAZDA 3 WITH OVER 200,000 MILES AND NO AIRBAG ECU PROBLEMS.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND THE TRANSMISSION MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 37,000. UPDATED 01/10/17*LJ *TR
STARTED UP THE CAR AROUND 8/24/2015 AND THE RED AIRBAG LIGHT CAME ON IN THE MIDDLE OF THE DASH. IT REMAINS ON AT ALL TIMES WHILE THE VEHICLE IS ON.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 20-30 MPH, THE VEHICLE STALLED. A FEW SECONDS AFTER THE FAILURE, THE ENGINE MADE AN ABNORMAL NOISE AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,169. MA 10/6 UPDATED 3/28/2016*JS
THE AIRBAG WARNING LIGHT WAS ON AND REMAINED ON EVERY TIME THE VEHICLE WAS ON. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS A RECALL ON THE ACTIVE HEAD RESTRAINT BUT THAT THE ISSUE CAUSING THE WARNING LIGHT TO BE ON WAS DUE TO A FAULT ORC CIRCUIT. THE SERVICE ADVISOR INFORMED ME THAT THIS WAS NOT COVERED AND THAT I HAD TO PAY $500 TO HAVE IT REPAIRED. I WENT ONLINE AND NOTICED THIS IS A COMMON ISSUE WITH THIS VEHICLE. SO THE OPTIONS FOR THE CONSUMER IS TO PAY TO HAVE IT FIXED OR RISK YOUR AIRBAG NOT DEPLOYING. THIS IS A HUGE SAFETY CONCERN IF SOMEONE DOES NOT HAVE THE MEANS TO PAY $500 TO REPLACE THE FAULTY CIRCUIT. THIS SHOULD BE CONSIDERED A DEFECT AND A RECALL POSTED FOR THIS ORC CIRCUIT.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE TECHNICIAN RE-FLASHED THE TIPM; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/19/16*LJ *CN
I STARTED OFF BY DRIVING DOWN HILL ON HIGHWAY 40. ALL VEHICLE LIGHTS LIT UP ON DASHBOARD, ENGING STALLED, NO BRAKES OR STEERING. I SHIFTED THE VEHICLE TO NEUTRAL AND WAS ABLE TO COME TO A STOP ON THE SHOULDER OF THE ROAD WHEN THE VEHICLE STARTED UP THE NEXT HILL. NO TURNS, THE ROAD WAS STRAIGHT. TURNED THE KEY OFF AND RESTARTED THE VEHICLE, AND THE JEEP RAN FINE. LATER THAT DAY IN A PARKING LOT, THE SAME THING HAPPENED. STARTED THE VEHICLE, STARTED TO PULL OUT OF THE PARKING LOT, ALL OF THE DASHBOARD LIGHTS CAME ON, THE ENGINE STALLED AND HAD NO BRAKES OR STEERING. PLACED THE VEHICLE IN NEUTRAL UNTIL THE JEEP CAME TO A STOP, TURNED THE KEY OFF, THEN RESTARTED THE VEHICLE AND THE JEEP RAN OK UNTIL WE GOT HOME.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE RECALL REMEDY WAS PERFORMED; HOWEVER, THE OCCUPANT RESTRAINT MODULE ALSO FAILED AND WAS NOT INCLUDED IN THE RECALL REMEDY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
THE HEADLIGHTS GO OUT RANDOMLY WHEN THEY ARE ON AUTO DRIVING AT NIGHT. I THEN HAVE TO TURN THEM ON MANUAL WHEN DRIVING AT NIGHT. THIS PROBLEM HAS BEEN SEEN BY A MECHANIC TWICE IN THE LAST TWO MONTHS. MA 10/5
THE AIRBAG WARNING LIGHT CAME ON MY CAR ONE MORNING WHEN IT FIRST STARTED. A FEW DAYS LATER I TOOK IT INTO THE DEALER AND WAS TOLD THAT THE MODULE OCCUPANT RESTRAINT HAD FAILED AND NEEDED TO BE REPLACED. THE REPAIR COST $390. AFTER DOING A BIT OF RESEARCH ONLINE IT APPEARED THAT MANY OTHER PEOPLE REPORTED THE SAME MALFUNCTION WITH THE EXACT SAME MODEL YEAR AROUND THE SAME MILLAGE. .. UPDATED 09/30/15*BF
TURNED ON IGNITION. THE AIR BAG LIGHT FLASHED ON AND WARNING INDICATOR CAUGHT MY ATTENTION BECAUSE THE AIRBAG WARNING LIGHT WENT ON AND STAYED ON.
I WAS DRIVING 35 MILES PER HOUR, THE ESC WARNING LIGHT CAME ON, CAR IS JERKING WHEN YOU ARE COMING TO A STOP. THE ESC IS FLASHING. I BOUGHT THIS CAR NEW IN 2012 ,THIS IS THE THIRD TIME IN THREE WEEKS THIS HAS HAPPENED. FIRST TWO TIME LIGHT WHEN OFF WHEN VEHICLE WAS TURNED OFF NOT THIS TIME. CHECK ENGINE LIGHT ALSO ON THIS TIME.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR GATE LIGHT REMAINED ILLUMINATED AND THE ALARM SOUNDED WHEN THE VEHICLE WAS LOCKED. THE CONTACT HAD TO LEAVE THE DOORS UNLOCKED IN ORDER TO ENTER THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER, BUT WAS INFORMED BY A MECHANIC THAT IT SEEMED LIKE THE TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
RECENTLY I TOOK MY 2012 JEEP LIBERTY IN FOR A RECALL REPAIR ON THE ACTIVE HEAD RESTRAINTS. THE AIRBAG DASH LIGHT HAS BEEN ON FOR ABOUT A MONTH AND A HALF, AND IT HASN'T REALLY BOTHERED ME UNTIL TODAY. I WAS CALLED BY RANCHO JEEP/DODGE DURING MY RECALL REPAIR TODAY, AND THE MECHANIC TOOK A VERY AGGRESSIVE SALES TYPE PERSONA REGARDING ME FIXING THE AIRBAG LIGHT, WHICH HE QUOTED ME AT OVER $400 FOR EVERYTHING. I SAID NO, AND HE PERSISTED TO TRY TO SELL ME ON FIXING THIS LIGHT. I ALSO WORK IN SALES, SO I WAS VERY WELL AWARE THAT HE WAS FOLLOWING SOME COMPANY INSTRUCTION TO PUSH HARD TO GET ME TO FIX THIS ISSUE. THEN I NOTICED THERE IS AN OPEN INVESTIGATION REGARDING EXACTLY THIS PROBLEM. I ALSO READ THE BELOW ARTICLES AND FOUND THAT MANY PEOPLE ARE CURRENTLY HAVING ISSUES WITH AIRBAG FAILURES ON THEIR JEEP LIBERTY VEHICLES. PLEASE GET CHRYSLER TO FIX THIS, IT SEEMS THEY MAY EVEN BE FOLLOWING POOR BUSINESS PRACTICES BY TRYING TO GET CUSTOMERS TO FIX THIS ISSUE BY SPENDING THEIR OWN MONEY BEFORE A RECALL IS ISSUED BY NHTSA. HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2012/SEAT_BELTS_AIR_BAGS/AIRBAG_LIGHT_ON.SHTML HTTP://WWW.NPR.ORG/SECTIONS/THETWO-WAY/2015/07/26/426557128/FIAT-CHRYSLER-HIT-WITH-RECORD-105-MILLION-FINE-FOR-SAFETY-DEFECTS HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/RECENTINVESTIGATIONS
STARTED JEEP AND AIR BAGS LIGHT CAME ON AND STAYED ON
I HAVE A 2012 JEEP LIBERTY LIMITED 4X4 AND THE AIRBAG LIGHT WILL NOT TURN OFF A COUPLE OF MONTHS AGO IT WILL COME ON STAY ON THEN TURN OFF BUT ALL OF THE SUDDEN IT JUST STAYED ON ALL THE TIME. I HAVE CALLED THE DEALER AND CHRYSLER TO TELL THEM ABOUT THE PROBLEM BUT SINCE I DIDN'T BUY THE EXTENDED WARRANTY THEY WANT TO CHARGE FOR ME TO TAKE IT IN AND FOR THEM TO GET A CODE. I FEEL LIKE IT'S A SAFETY ISSUE AND THEY SHOULD TAKE CARE IF THE PROBLEM .THE CAR HAS NOT BEEN IN AN ACCIDENT OR ANYTHING LIKE THAT I DON'T SEE WHY THEY CAN'T TAKE CARE OF THAT PROBLEM. UPDATED 09/25/15*LJ UPDATED 11/22/2017*CN
STARTED THE JEEP ONE MORNING AND THE AIRBAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE.