2012 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

THERE WAS A RECALL ON THE LIBERTY SO I TOOK IT TO THE DEALERSHIP AND BEFORE APRIL 26,2015 THE AIRBAG LIGHT WAS NOT PRESENT THE LIBERTY WAS BACKED INTO AT A HIGH SPEED AND THE AIRBAGS DID NOT DEPLOY. THE COMPANY THAT REPAIRED MY CAR AFTER THE WRECK TOLD ME THE AIRBAG LIGHT WAS ON, THE AIRBAGS TRIED TO DEPLOY BUT MALFUNCTIONED. THEY FIXED THE LIGHT I GUESS BY RESETTING IT. NOW 5 MONTHS LATER THE LIGHT IS BACK ON FOR THE AIRBAGS AND IT WILL NOT GO OFF.

WHILE DRIVING THE ESC OFF CAME ON AND THE JEEP DRIVING STRANGE . IT IS JERKING WHEN YOU ARE COMING TO A STOP. ALTHOUGH YOU ARE DRIVING IN 2ND IT IS FLASHING 4WDL. THE ESC OFF IS FLASHING. IT IS SCARY DRIVING WHEN THIS IS HAPPENING . ALSO SINCE I BOUGHT THIS CAR NEW IN 2012 , I HAD TO PAY FOR THE BRAKE LIGHT TO BE CHANGE FIVE TIMES ALREADY. I THINK THESE JEEPS HAVE ELECTRICAL PROBLEMS. *TR

TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, WARNING LIGHTS ON THE INSTRUMENT PANEL INADVERTENTLY ILLUMINATED AND THE INSTRUMENT PANEL LIGHTING DIMMED. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTIONAL ELECTRICAL SYSTEM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,182. THE VIN WAS NOT AVAILABLE.

THE HOSES THAT WERE ATTACHED TO THE WINDSHIELD WIPER FLUID ARE NO LONGER CONNECTED. THERE ARE NO CLAMPS HOLDING THE HOSES IN PLACE SO I AM ASSUMING JEEP USED SOME SORT OF ADHESIVE. THE ADHESIVE CAME UNDONE ON BOTH PIECES AND I CAN NO LONGER CLEAN MY WINDSHIELD. THIS IS A VERY DANGEROUS THING BECAUSE NOW I CAN NOT CLEAN MY WINDSHIELD WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING A POSSIBLE FAILURE WITH THE AIR BAGS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000....UPDATED 02/02/16 *BF *JS

I WAS PULLING OUT OF A PARKING LOT WHEN MY STEERING WHEEL LOCKED UP AND I COULDN'T TURN THE WHEEL ANYWHERE CAUSING TO DRIVE ON THE CURB AND HIT A FIRE HYDRANT. *TR

MY AIR BAG LIGHT HAS COME ON, AND REMAINS ON, FOR NO REASON. NO ACCIDENTS, LARGE POT HOLES HIT TO CAUSE ANY POSSIBLE ELECTRICAL MALFUNCTION. THE AIR BAG HAS NOT DEPLOYED. IT APPEARS TO BE AN ELECTRICAL MALFUNCTION. *TR

AIR BAG LIGHT CAME ON, WILL NOT GO OFF. TAKING IT IN TO DEALER, TOLD NOT A WARRANTY ITEM. ONLINE FORUM INDICATES THIS IS A COMMON PROBLEM FROM A DEFECTIVE COMPONENT, WHAT IF SOMEONE CANNOT AFFORD THE $1000 REPAIR? *TR

WHILE DRIVING MY 2012 JEEP LIBERTY AT ABOUT 30-40 MPH, ON THREE DIFFERENT OCCASIONS THUS FAR, ALL DASHBOARD LIGHTS SUDDENLY APPEAR AND THE VEHICLE AUTOMATICALLY TURNS OFF IN MID DRIVING. NO CURRENT RECALLS FOR THIS PARTICULAR JEEP LIBERTY MODEL. THIS IS MAJOR ISSUE SAFETY ISSUE AND I HAVE HOPES THAT THE ISSUE WILL BE PROPERLY ADDRESSED BY JEEP. *TR

I NOTICED THE LIGHT FLASHING ON AND OFF WHILE DRIVING INTO TOWN, IT WAS A CLOUDY DAY AND THE LIGHTS HAD COME ON AUTOMATICALLY, IT HAS HAPPENED SEVERAL TIMES SINCE THIS AND I AM CONCERNED ABOUT A SHORT IN THE SYSTEM WHICH COULD CAUSE A FIRE AND DO A LOT OF DAMAGE TO VEHICLE OR MYSELF. *TR

WHILE DRIVING MY 2012 JEEP LIBERTY AT ABOUT 10-15 MPH, ON TWO DIFFERENT OCCASIONS DASHBOARD LIGHTS WILL SUDDENLY APPEAR AND THE VEHICLE AUTOMATICALLY TURNS OFF IN MID DRIVING. NO CURRENT RECALLS FOR THIS PARTICULAR JEEP LIBERTY MODEL. THIS IS MAJOR ISSUE SAFETY ISSUE AND I HAVE HOPES THAT THE ISSUE WILL BE PROPERLY ADDRESSED BY JEEP. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE GAUGES BECAME INOPERATIVE. IN ADDITION, THE WINDSHIELD WIPERS, HEADLIGHTS, AND TURN SIGNALS ILLUMINATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE WIRING CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. THE CONTACT ALSO STATED THAT THE ANTI-THEFT SYSTEM WOULD ALARM INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ANTI-THEFT SYSTEM WAS DISABLED, BUT THE TECHNICIAN COULD NOT DIAGNOSE WHAT WAS CAUSING THE ELECTRICAL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

ON 3 DIFFERENT OCCASIONS, FIRST ONE DRIVING ON 95 FROM NEW YORK ON DECEMBER 3, 2014, I PUT ON CRUISE CONTROL AND CAR ACCELERATED OUT OF MY CONTROL, BRAKES DIDN'T WORK AND I HAD TO CROSS OVER LANES AND TRIED EVERYTHING TO STOP CAR, DROVE IN TO A DITCH AND CAR DIED, WOULDN'T RESTART FOR HOURS. THE SECOND TIME WAS MARCH 6 2015 IN FLORIDA, I WAS JUST DRIVING ALONG AND THE CAR JUST GOT OUT FROM UNDER ME AT A VERY FAST SPEED AND I COULDN'T STOP IT, I THREW IT INTO PARK AND THE CAR DIED AND THE IGNITION JUST KEPT DOING A CLICKING NOISE, LEFT IT OVER NIGHT BECAUSE IT WOULDN'T START, HAD TO HAVE IT FLATBED AWAY, THE CAR STARTED THE NEXT DAY?? NOW ON APRIL 3RD 2015 IT HAPPENED WHEN I WAS GOING 3 MILES AN HOUR IN MY PARKING LOT AND THE JEEP ACCELERATED AND I DROVE STRAIGHT BETWEEN 2 PARKED CARS AND OVER A HANDICAP SIGN TO STOP, NOW IT HAS BEEN SITTING SINCE FRIDAY IN TO A PARKING SPOT THAT MY NEIGHBORS HELPED ME PUSH IT IN TO, I COULD OF BEEN KILLED OR HURT OTHERS. THIS CAR IS IN PRISTINE CONDITION, WELL MAINTAINED AND LOW MILEAGE...WHO CAN HELP ME??? *TR

I PURCHASED A NEW 2012 JEEP LIBERTY FROM A DEALERSHIP IN SEPTEMBER OF 2012. THE VEHICLE HAS P235/60R18 FORTERA HL TIRES ON IT. THE ADVERTISED MILEAGE ON THIS TIRE IS 60K MILES. I WAS TOLD THAT WHEN THESE TIRES ARE PUT ON NEW VEHICLES THAT THEY ARE SUB-STANDARD. MY CAR NOW HAS 30,200 MILES AND THE TIRES ARE WORN SMOOTH WITH NORMAL DRIVING. GOODYEAR SAID THAT THEY WOULD REPLACE THE 4 TIRES FOR $623.00. WHEN I RESEARCHED THE REVIEWS, MY SITUATION WAS RATHER COMMON. THE TIRES ARE UNSAFE TO DRIVE ON IN THEIR CURRENT CONDITION AND WHEN THE PUBLIC RELIES ON AN ADVERTISED MILEAGE OF 60K MILES, THIS IS A BLATANT MISREPRESENTATION OF THE PRODUCT. *JS

LIGHT IS ON , 22,000 MILES , BUT MORE 3 YEAR GARANTY NOT COVER, 2008 AT 2011 HAVE RECALL.

AT AROUND 40K MILES THE AIRBAG LIGHT IN THE DASH CAME ON AND WOULD NOT TURN OFF. WHEN WE TOOK THE CAR TO GET IT INSPECTED IT FAILED INSPECTION DUE TO THE AIRBAG LIGHT AND THE MECHANIC TOLD US WE WOULD HAVE TO TAKE THE CAR TO THE JEEP DEALER TO HAVE THEM DIAGNOSE AND FIX THE ISSUE. WE TOOK THE CAR TO THE DEALER AND THEY SAID THE ISSUE WAS THE ORC MODULE AND IT WOULD HAVE TO BE REPLACED AND IT WOULD COST $650. THIS PART WAS RECALLED ON THE 2011 JEEP LIBERTY AND I HAVE READ A LOT OF COMPLAINTS ONLINE ABOUT THIS PART ON THE 2012 LIBERTY. WE HAVE NO CHOICE IN REPLACING THIS PART OR OUR CAR WILL NOT PASS INSPECTION AND OUR ONLY OPTION IS TO TAKE IT TO A JEEP DEALER TO REPLACE.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,200...UPDATED 12/29/14 *BF UPDATED 01/12/15. *JB

OPENED THE DRIVER SIDE DOOR WHILE THE CAR WAS PARKED TO FIND A FOOT OF WATER THAT LEAKED IN FROM THE FABRIC OF THE DRIVER'S SIDE ROOF. *TR

AIR BAG LIGHT IS ON. WAS ADVISED THAT CLOCK SPRING NEEDS REPLACED AND THAT AIR BAGS MAY NOT DEPLOY IN A CRASH. *TR

WE BOUGHT THE 2012 JEEP LIBERTY LAST YEAR AND THE AIRBAG LIGHT CAME ON RANDOMLY LAST WEEK WHEN I STARTED IT AND HASN'T TURNED OFF. I CALLED THE DEALERSHIP AND THEY SAID IT WOULD BE $125.00 TO DIAGNOSE THE PROBLEM THEN MORE MONEY TO FIX IT. AFTER RESEARCHING ONLINE AND NOT HAVING THE MONEY TO FIX THIS ISSUE I AM AFRAID THAT THE AIRBAGS MIGHT DEPLOY WHILE I AM DRIVING. *TR

AIRBAG LIGHT CAME ON WHILE DRIVING. (THIS IS FIRST TIME) THEN IT WENT OFF FOR A FEW MINUTES AND CAME BACK ON AGAIN. CONCERNED THAT AIRBAG COULD BLOW UP IN MY FACE WHILE DRIVING!! ALSO RECEIVED RECALL NOTICE FOR HEAD RESTRAINT AND THEN A NOTICE THAT DEALER WILL CONTACT ME WHEN PART IS IN. THAT WAS OVER 3 MONTHS AGO!!! *TR

DRIVER'S SIDE LOCK FLUTTERS UP AND DOWN RAPIDLY EVERY TIME THE CAR LOCKS EVEN WHEN THE ENGINE IS RUNNING. MAKES A LOUD AND STARTLING NOISE THAT IS DANGEROUS WHEN DRIVING. SOMETIMES THE DOOR GETS STUCK FROM THE INSIDE BECAUSE OF THE LOCK ISSUE AND THE DRIVER CANNOT EXIT THE VEHICLE FROM THAT SIDE. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC SIGNAL, THE ENGINE OVERHEATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP AND THERMOSTAT WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,474.

SAFETY RECALL N36 (NHT#13V-282 CALLS FOR FLASHING TIPM & REPLACING OCCUPANT RESTRAINT CONTROL MODULE. THIS VIN WAS NOT INCLUDED IN THE RECALL, SO WHEN I TOOK IT IN TODAY (SRS LIGHT ON) , THE CHARGE WAS 400$. WHY WAS THIS VIN NOT INCLUDED WHEN OTHERS (KA, KK, ETC, NOT KX) WERE. SEEMS FAIRLY RELATED. *TR

TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIPM FLASHED AND THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER. DEALER SAID IT IS NOT COVERED UNDER ANY RECALL AND THEREFORE WILL COST ME ~$600 TO REPAIR. THE MANUFACTURER SHOULD REPAIR FAULTY AIRBAGS FREE OF CHARGE.

AIR BAG WARNING LIGHT CAME ON WHEN CAR WAS STARTED. ACCORDINGLY, AIR BAGS WILL NOT DEPLOY IF IN AN ACCIDENT. *TR

VEHICLE WAS PARKED AND TURNED OFF. CAR ALARM SOUNDED DUE TO LOUD VIBRATION NOISE NEARBY. WHEN WENT OUT TO CAR TO RESET, THE DASH LIGHT INDICATED REAR GATE LIFT OPEN. CHECKED GATE AND IT WAS SECURELY LATCHED, AS WAS THE WINDOW. RESET ALARM AND WENT BACK INSIDE. I WAS NOTIFIED AGAIN THAT ALARM WAS SOUNDING AND HAD TO TURN THE ALARM OFF COMPLETELY. KEPT GETTING WARNING THAT GATE LIFT WAS OPEN WHICH IT WAS NOT. INTERIOR DOME LIGHT KEPT COMING ON. STARTED CAR AND SHUT IT OFF AFTER SEVERAL MINUTES..GATE LIFT INDICATOR STILL SHOWING UP. FINALLY GAVE UP AND IGNORED IT AFTER HAVING OPENED AND SHUT GATE AND SEPARATE WINDOW LATCHES SEVERAL TIMES. THE LIGHT FINALLY WENT OUT AFTER SEVERAL HOURS...NEITHER THE GATE OR THE WINDOW WERE EVER FOUND TO NOT HAVE BEEN SECURE. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE, BUT BECAUSE OF A WAITING LIST THE PARTS WERE ARRIVING SLOWLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE IS 23 MONTHS OLD WITH 67000 MILES. THE DRIVER'S SIDE ENERGY ABSORBING HEADREST ASSEMBLY CAME APART. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF CRASH WHERE THE HEADREST WOULD HAVE BEEN USED TO ABSORB CRASH ENERGY. I CONTACTED MY SERVICING DEALER TO INQUIRE ABOUT WARRANTY. THEY TOLD ME THAT DUE TO THE MILEAGE, IT IS NOT A WARRANTY COLLECTIBLE REPAIR. THEY ADVISED ME TO CONTACT JEEP CUSTOMER CARE. I DID AND SPOKE TO [XXX]. SHE INFORMED ME THAT JEEP WOULD NOT BE WILLING TO COVER A REPLACEMENT HEADREST AS MY WARRANTY HAS EXPIRED. SHE DID SAY THAT IF I TOOK IT TO THE DEALER AND HAD THEM LOOK AT IT, IF THEY DETERMINED THAT IT WAS A MANUFACTURING DEFECT, THEY MIGHT BE ABLE TO COVER IT. I AM AN ASE CERTIFIED MECHANIC WITH 23 YEARS EXPERIENCE THAT MANAGES 3 SHOPS FOR THE NATION'S LARGEST PARCEL DELIVERY COMPANY. I AM MORE THAN QUALIFIED TO DETERMINE IF A PART IS BROKEN. I WILL NOW HAVE TO SOURCE A REPLACEMENT ON MY OWN AND MAKE THE REPAIR TO MAINTAIN THE SAFETY OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED WHILE THE SEAT WAS NOT OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

AIR BAG LIGHT STAYS ON. CONCERNED BECAUSE JEEP HAS A HISTORY OF AIRBAG PROBLEMS. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE DEALER ONLY RESET THE HEAD RESTRAINT AND DID NOT FLASH THE TIPM OR REPLACE THE OCCUPANT RESTRAINT CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

WHILE DRIVING , ALL WARNING LIGHT LID UP ON THE DASH BOARD AND THE CAR JUST DIE OUT ON THE ROAD. *TR

THE AIRBAG LIGHT CAME ON WHILE DRIVING. WE LATER RECEIVED A RECALL NOTICE FOR THE AIRBAGS. WE TOOK THE 2012 JEEP LIBERTY TO SPITZER JEEP IN BROOKPARK OH ON NOVEMBER 5, 2014. THEY CALLED LATER THAT DAY AND SAID THEY WERE FIXING THE RECALL ISSUE, BUT THE AIRBAG LIGHT WAS ON BECAUSE THE MODULE NEEDS REPLACED AND AS OF NOW THE AIRBAGS ARE ESSENTIALLY "OFFLINE" MEANING THEY WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THEY SAID IT WOULD BE $350-$400 TO REPLACE. ONE WOULD THINK CHRYSLER WOULD HANDLE ANY ISSUE WITH THE AIRBAGS GIVEN THEY HAVE THOUSANDS OF VEHICLES WITH AIRBAG ISSUES. WE DO NOT HAVE THE MONEY TO CURRENTLY FIX THIS AND SO ARE HAVING TO RISK SAFETY OVER COST. *TR

THIS IS NOT THE FIRST TIME THIS ISSUE HAS OCCURRED BUT I CAN'T REMEMBER THE DATES BUT IT IS ON RECORD AT THE DEALERSHIP. WE HAVE HAD THIS 2012 JEEP LIBERTY IN THE SHOP TWO OTHER TIMES WITH THE SAME COMPLAINT BUT WITH THE SAME RESULTS (NOTHING) !!!!!!!!!!WHEN DRIVING ON WET ROADS AND GOING INTO CURVES EVEN AT SLOW SPEEDS (35 MPH) WHEN APPLYING THE BRAKES, THE FRONT BRAKES WILL LOCK UP AND THE BACK BRAKES ARE NOT CATCHING... CAUSING THE JEEPS BACK END TO SLIDE AROUND,, SO WE TRIED STOPPING ON A LEVEL GRAVEL LOT AND THE FRONT WHEELS WILL LOCK UP BUT THE BACK WHEELS WILL KEEP TURNING. WE HAVE HAD IT TO TIM SHORT CHRYSLER, JEEP, DODGE IN HAZARD, KY AND ONE MECHANIC SAYS THAT THERE IS CLEARLY SOMETHING WRONG BUT ANOTHER STATES THAT HE TEST DROVE ANOTHER LIKE VEHICLE AND THIS VEHICLE DOES SAME. AND THAT HE TALKED WITH STAR AND ROLAND AND BOTH STATED THAT THIS IS NORMAL OPERATION. NO CODES, NO PROBLEM FOUND AT THIS TIME. SO I RECEIVED A STATEMENT WITH THE SIGNATURE OF MECHANIC [XXX] (SERVICE MANAGER) AND [XXX] (GENERAL MANAGER). THIS IS VERY DANGEROUS AND IF THIS IN "NORMAL OPERATIONS" THEN SOMETHING NEEDS TO BE CHANGED!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE HELP,,, HAS THERE BEEN ANY OTHER COMPLAINTS WITH THIS SAME PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIR BAG WARNING LIGHT STARTED CONTINUOUS DISPLAY AT ABOUT 43000 MILES. DEALER INDICATED THIS WAS COVERED BY SAFETY RECALL N38/NHTSA 13V-282. CALLED JEEP DEALER FOR APPOINTMENT IN MID-JULY 2014. DEALER INDICATED THAT IT IS PROBABLY FAILED ORC MODULE. RESEARCH INDICATED THIS WAS A COMMON ISSUE ON THIS MODEL JEEP WITH NUMEROUS REPORTS OF FAILURE OF ORC. TOOK VEHICLE TO DEALER ON 28 JUL 2014. DEALER DID NOT REPLACE ORC BUT "FLASHED" TIPM AT NO CHARGE. DID NOT RESOLVE AIR BAG LIGHT ISSUE. DEALER INDICATED I WOULD HAVE TO SCHEDULE ANOTHER APPOINTMENT FOR DIAGNOSTICS AND POSSIBLE ORC MODULE REPLACEMENT. SCHEDULED ANOTHER APPOINTMENT FOR 4 AUG 2014. ORC MODULE REPLACED. ISSUED RESOLVED. WAS CHARGED $326.53 FOR REPLACEMENT OF ORC MODULE. DEALER INDICATED THAT WHILE THIS HAS BECOME A COMMON FAILURE, THIS REPLACEMENT WAS NOT COVERED BY CHRYSLER FOR 2012 JEEP LIBERTY. I FEEL THAT SINCE THIS IS A SERIOUS SAFETY ISSUE FOR ALL 2012 JEEP LIBERTY OWNERS EXPERIENCING THIS ISSUE, CHRYSLER SHOULD REIMBURSE FOR THIS EXPENSE. SAFETY RECALL N38 INDICATED "CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) INCLUDING REPLACEMENT OF OCCUPANT RESTRAINT MODULE (ORC). *TR

CALLED DEALERSHIP AUGUST 1ST FOR THE RECALL ON HEAD RESTRAINTS. I HAVE AN APPOINTMENT FOR THE 8TH. THE NEXT EVENING WHEN STARTED MY CAR THE AIR BAG DEPLOY LIGHT STAYS ON DASHBOARD. THE LIGHT BY GEARSHIFT FLASHED AT FIRST AND SAID AIR BAG FOR PASSENGER SIDE NOT ON.I SAW ANOTHER COMPLAINT AT 43,000. MILES WITH SAME ISSUE ON THIS SITE. *TR

AIRBAG WARNING LIGHT IS ILLUMINATED BECAUSE OCCUPANT RESTRAINT CONTROLLER HAS FAILED

AIR BAG IS ON AND WON'T GO OFF. IT'S BEEN ON SINCE AUGUST 1ST 2014. I WANT THIS FIXED BEFORE IT'S BLOWS UP IN MY FACE OR ONE OF MY FAMILY MEMBERS. IF THAT HAPPENS THEN THERE WILL BE A LAWSUIT. *TR

AT 55000 MILES( 7/29/14) MY AIR BAG WARNING LIT ON MY DASHBOARD AND STAYED ON AND CONTINUED TO REMAIN ON UNTIL I BROUGHT THE VEHICLE IN TO A CHRYSLER DEALERSHIP ON AUGUST 5, 2014. I BROUGHT THE VEHICLE TO MY MECHANIC WHO TOLD ME THROUGH HIS EXPERIENCE WHEN THAT LIGHT COMES ON, THE VEHICLE IS EXPERIENCING COMPLETE SHUT DOWN OF THE AIR BAG SYSTEM! NOW, I RECEIVED A RECALL NOTICE A MONTH OR TWO PRIOR FROM CHRYSLER THAT 2011-2012 JEEP LIBERTY'S WERE BEING RECALLED FOR POSSIBLE AIRBAG FAILURE AND THAT CHRYSLER WOULD REPLACE ONE OF TWO CONTROL MODULES AND UPDATE THE COMPUTER SYSTEM AT NO CHARGE. ON TUESDAY AUGUST 5, 2014 I BROUGHT THE JEEP LIBERTY TO A DEALER WHICH TOLD ME ALL MY VEHICLE REQUIRED WAS A COMPUTER UPDATE BUT THEY COULDN'T UPDATE THE SYSTEM BECAUSE A MODULE FOR THE AIRBAG SYSTEM HAD TO BE REPLACED WHICH WAS CAUSING THE RED AIRBAG WARNING LIGHT ON MY DASHBOARD TO COME ON AND STAY ON STEADY. TO FIX THIS IT WOULD COST ME $371.00!!! AFTER ARGUING WITH THE SERVICE MANAGER HE MADE THE COST $100.00 PLUS $7.00 STATE SALES TAX AS A CO-PAY AS IF IT WAS A WARRANTY REPAIR. IT FELT AS IF THE ONLY WAY TO HAVE THIS PROBLEM FIXED WAS TO PAY MONEY AS IF MY CAR WAS BEING HELD HOSTAGE OR IS CHRYSLER AND ITS DEALER TRYING TO TAKE ADVANTAGE OF ME BECAUSE OF MY AGE. THIS TOTAL REPAIR SHOULD HAVE BEEN PAID BY CHRYSLER, NOT ME. WHAT IS THIS? SOME TYPE OF SCAM CHRYSLER AND/OR THEIR DEALERS HAVE GOING?

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) FOR THE TIPM REPLACEMENT. THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE ALSO NEEDED TO BE REPAIRED; HOWEVER, IT WAS NOT ELIGIBLE FOR REPAIR ACCORDING TO THE RECALL BECAUSE THE VEHICLE WAS A 2012 MODEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

I WAS COMING HOME FROM WORK, AS I TURNED ONTO MY EXIT THERE WAS A POP SOUND AND THEN IT STARTED HISSING AND SMOKING. I SLOWED DOWN AND PULLED OVER AND GOT OUT OF THE VEHICLE. IT STARTED TO SMOKE, CAUGHT ON FIRE AND BURNED TOTALLY UP BEFORE MY EYES. I HAVE ONLY HAD THIS VEHICLE FOR SIX (6) MONTHS. *TR

AIRBAG LIGHT CAME ON AT ABOUT 38000 MILES AND HAS REMAINED ON EVER SINCE. PRESUMABLY I WOULD HAVE NO AIRBAGS IN A WRECK. I'M WRITING BECAUSE I READ THAT THE NHTSA WAS LOOKING INTO THE 2012 LIBERTY FOR THIS EXACT ISSUE.

APPROXIMATELY JULY 1, 2014, MY 2012 JEEP LIBERTY SHOWED AN AIRBAG WARNING LIGHT ON THE DASH DISPLAY. THE LIGHT WILL NOT GO OFF. ON JULY 3RD I TOOK MY JEEP INTO A LOCAL JEEP DEALERSHIP TO HAVE A SAFETY RECALL PERFORMED. THE RECALL WAS FOR THE ACTIVE HEAD RESTRAINTS TO BE REPROGRAMMED. THE REPROGRAM DID NOT CORRECT THE DISPLAY LIGHT WARNING. I WAS TOLD THAT THE VEHCLE WOULD HAVE TO BE HOOKED UP TO A COMPUTER TO TELL ME WHAT WAS CAUSING THE AIRBAG WARNING LIGHT TO DISPLAY BUT THE COST WAS $85 FOR THE DIAGNOSIS ONLY AND THERE WOULD BE ADDITIONAL COSTS FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NOTICED RED WARNING LIGHT SYMBOL ON DASHBOARD (SEATED ICON WITH RED CIRCLE IN FRONT). LOOKED IT UP BECAUSE I HAD NO IDEA WHAT IT WAS. IT HAD BEEN GOING ON AND OFF FOR A FEW DAYS BUT TODAY IT STAYED ON 100% OF THE TIME. WAS INVOLVED IN ACCIDENT A FEW MONTHS AGO (OTHER DRIVER DROVE INTO MY RIGHT FRONT WHEEL CAUSING RIGHT HAND TO BE PUSHED INTO CENTER (AIRBAG REGION) OF STEERING WHEEL (HAND WENT INTO CENTER PIECE OF STEERING WHEEL AND THERE WAS NO AIRBAG DEPLOYMENT. IT LOOKS LIKE ISSUE HAS TO DO WITH CAR AND POSSIBLE REASON FOR NO AIRBAG DEPLOYMENT AT TIME OF ACCIDENT. *TR