2017 Jeep Renegade Complaint Log

The contact owns a 2017 Jeep Renegade. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission shift solenoid was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the VIN was included in Manufacturer Campaign Number: W84 (Power Train Software Update) and advised the contact to take the vehicle to a dealer for a diagnostic test. The failure mileage was 46,339.

The contact owns a 2017 Jeep Renegade. The contact stated that she would have to make frequent stops to refuel the vehicle as the fuel level would quickly become low. A dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 71,000.

The component involved involves the oil. My Jeep keeps running out of oil to the point where we have to keep putting more in. A couple times the car has turned off because of this problem. I brought the car to my mechanic only to find out the oil was completely gone. I’m lucky the motor didn’t go. I do have the oil changed every 3,000 miles but after only 2000 miles I get the message saying I need an oil change. The car is only 6 years old and only has 36,000 miles on it. I don’t what is going on but to me it seems there is a leak somewhere. I am afraid to drive it.

The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle consumed an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer three times to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 29,000.

Engine uses excessive amounts of oil. We took the car in twice to do an oil consumption test, which resulted in one quart per 1,000 miles. The dealer says this is normal. This is a five year old car with 60,000 miles on it, which is average. We have other FCA products that consume imperceptible amounts of oil between scheduled oil changes (every six months or 10,000 miles). I have old cars with hundreds of thousands of miles that don't consume oil to this extent. Maybe it's normal for this vehicle or, more precisely, this engine, but it is not normal for the average car.

The Jeep will not accelerate as expected, it may have to do with the throttle bottle. This lack of acceleration or hesitation while accelerating, can lead to unsafe driving conditions. Under normal driving conditions, I need to be able to accelerate to pass a car, to merge onto the freeway, and be able to handle stop and go traffic without hesitation. I am afraid I may cause an accident if I continue to drive the Jeep. I will be biking as much as possible to avoid driving it in this condition. The dealer performed a diagnostic and admitted there was a problem, but I was told there was no know "fix" for it at the time. No one else has inspected the JEEP. There have been no warning lights at all.

The contact owns a 2017 Jeep Renegade. The contact stated while refueling the vehicle, the nozzle failed to pump gas into the fuel tank. The contact stated upon retrieving the nozzle the contact became aware fractured pieces of the fuel filler neck. The contact stated that the failure recurred several times and became significantly worse. The vehicle was taken to the dealer where it was diagnosed that the fuel line stellar neck housing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 23,570.

MY CAR LOST POWER AND ERROR ABOUT PLACE IN PARK, CANT REMEMBER THE EXACT INFO BUT THEN DIDNT WANT TO START WAS DRAGGY.

The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle, the odor of burning oil was present. The vehicle was taken to the local dealer who diagnosed that the engine oil was extremely low. Oil was added to the engine and it was later discovered that the engine oil had rapidly been consumed. The manufacturer performed an oil consumption test which the vehicle failed. The manufacturer was notified of the failure but no assistance was offered. Also, while driving on the freeway at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who replaced the alternator. Also, the vehicle had experienced various intermittent electrical failures where the doors locks, key fob, and instrument cluster would not operate. The vehicle was taken to the local dealer who diagnosed the failure as due to an electrical failure in the entertainment system. The entertainment system was replaced. The failure mileage was 20,000.

Went to start my jeep, started & stalled. Oil pan had rusted & all oil came out with no evidence from instrument panel that I had a problem at anytime before or after. When I called the dealership I bought it from they said they seen a lot of this. Was no longer under warranty as it only covered up to 60,000 miles. It would cost me out of pocket a little over $500. Took it to my private mechanic to fix as my experience with Jeep Service departments is there is no service. I'm not sure of the difference in price between my mechanic & the dealer.

P215V60R17 Car was driving with a shimmy as if wheel was not balanced, then low pressure warning came on. Display gives tire PSI and it showed left front tire low and losing 1 psi per 2 minutes approx. Stopping to check which revealed belts were exposed and tread was missing in one spot in center of tread and air was leaking here. Tread was normal (about half worn) on rest of tire except edge opposite the damaged area where edge was very worn. This was not normal wear or abuse as tire was not run flat or anything similar.

My engine cooling system is malfunctioning. My safety is at risk and can put others at risk while I am driving because the engine can permanently malfunction I lose control of my car. I have let the dealer at my local center Costa Mesa California Jeep Dealership and the representative did not help with my situation. The dealership installed a new engine due to a recall letter I received for my vehicle. I believe its the dealerships responsibility to fix the engine cooling system problem since they have just replaced a new engine on my vehicle. The problem first appeared since the day I picked up my vehicle from the dealership. I smelled coolant liquid from the first day and advisor just said that its normal to smell coolant because I just got a new engine installed for my vehicle.

Vehicle shuts off while driving as well as taking turns. Just shuts off with no warning. After it shuts off the lightning bolt in parentheses (electronic throttle control system) comes on, then goes away. Car shows as still running, but won't move. The low oil gauge comes on and then car stops moving. Very unsafe for vehicle to just "stop moving" or "shut off" in the middle of driving, or in the middle of an intersection. When this happens, I have to put the car in park, turn it off and then start it again. It usually takes several attempts to get it to start. It happens when I’m going at a slow rate of speed.

Fuel pump has a hard time engaging. Truck will not start after filling gas tank. Also if you hit a bump the radio station in electrical systems go out

The contact owns a 2017 Jeep Renegade. The contact stated that while operating the vehicle with the radio turned off, the backup camera would not display when the transmission was shifted into Reverse. Additionally, while the radio was turned on, the failure occurred intermittently. After contacting the local dealer, the owner was informed that a software update was needed to resolve the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

When I am driving the car, it jerks. I have all my maintenance up to par. The dealership can find nothing wrong with it.

Shortly after purchasing my vehicle I was informed that one of my lights had “blown out” but upon further inspection the light still works but is very dim due to a black lense. I recently noticed that the other light is starting to turn black also. My mother has a 2017 jeep renegade and one of hers is also having this issue.

I should have still had gas in my tank according to my dash. I had just pulled into a parking space at a store and my car just stopped running. Ended up getting it towed and checked over all to find out my car was out of gas. If I was driving and this happened it would not have ended good. No lights popped up on my dash. I showed I had plenty of gas still. Since then I have kept it at half a tank or over and each time I fill up it is taking a different amount of fuel. I have no idea what is happening and I have not had the time or money yet to take this in to figure out what is happening. The Jeep only has 55,564 miles on it and I keep up regular maintenance. I have not had any issues since I bought this in April 2021 until now. I have had an older car in my past do this to me and was almost hit by another car because of it. I do not feel this should be happening to a car with this low of miles. I will be taking the car in soon to get inspected more but figured this should be something I should make you aware of.

The windows on the Jeep Renegades over extend when putting them up, thereby tearing out the top of the housing causing leaks and possible electrical damage in the door panels. This also creates a whistle noise coming through the torn housing when driving. The AC works harder to heat and cool the cabin because of the poor air seal, causing drivers to burn more fuel and stress the components of the vehicle. I called my service department and got quoted me over $800 for two window seal repairs. He also told me that he see this on nearly every Jeep Renegade that comes in for service. This is a problem Jeep should be aware of as it is costing their customers expensive repairs. I purchased this car (2017 Jeep Renegade Latitude 2.4) November 2021 and noticed the problem after the purchase so, this problem was existing prior to my ownership.

The contact owns a 2017 Jeep Renegade. The contact stated while attempting to attach the front driver’s side seat belt, the seat belt tongue failed to latch securely into the buckle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat belt buckle to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at an undisclosed speed the vehicle stalled. The vehicle was shifted into PARK and there was an abnormal noise detected. The oil warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 46,568. Consumer stated vehicle was diagnosis topped off the oil changed the oil and then checked at 1500 miles from the oil changed to ensure that the oil did not drop.

Vehicle transmission jolts when going through gears

The contact owns a 2017 Jeep Renegade. The contact stated that his wife called AAA Service to replace the rear driver’s side tire however, the service tech was unable to remove the lug bolts. The contact stated it took the AAA tech an extended time to remove and replace the rear driver’s side tire. The contact also stated that after replacing all four tires, he noticed all the lug bolts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed with needing the lug bolts to be replaced. There was no remedy for the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.

The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.

When driving my Jeep many times at the speed of 29 mph, my vehicle jerks violently and shifts hard. I am concerned when this happens as I am in forward motion when this occurs that it could cause a safety issue or Hazzard.

The car is unable to maintain a charge and the engine will shut off while driving

My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.

I have experienced innumerable incidents where my car jolts while I am driving. I have had passengers describe it as if the engine is stalling for a second or the transmission is failing and then instantly recovering. The best I can describe the feeling is as if the car hiccups. It occurs at least once a week, sometimes multiple times a day. It is intermittent and unpredictable. It has occurred at a variety of speeds, on surface street, freeways, etc. Also at varying temperatures throughout the day. I believe it only occurs during acceleration, not while breaking. I bought the car new and have taken it into the Jeep dealership but they did not find anything because the issue did not occur on their test drive. A few weeks ago, my engine was replaced due to a separate recall and I had hoped that it would simultaneously fix this problem but it has continued to happen, if not at the same rate then more frequently. As of yet, there have been no accidents caused by it but it makes me feel uneasy and distrustful of my vehicle. I fear for my safety and those around me if the issue worsens.

Car is hesitating and bucking, shaking. Engine light came on and stayed on. Engine light flashes intermittently. It is available upon request. i see that some 2017-2018 renegades had an engine recall but it doesn't show up on this web site for this vin. I didn't see a "code" but not sure where i would see that anyway. This began yesterday when we were 80 miles from home. Made it back.

While driving on a busy freeway the car started violently jerking to the left. I slowed and moved to the right lane as the jerking became more and more frequent. By the time I made it to the next exit the car had become difficult to control. As I took the next exit the power steering failed completely. I've had the car to the dealership and a second mechanic. both say it is a failure of the Electronic Control Unit and the steering column needs to be replaced. I barely managed to get the car off the freeway. I hate to think what could have happened had this occurred on a twisty road rather then a fairly straight stretch of freeway. I had no warning. first indication of the problem was the car jerking to the left. Warning lights didn't come on till power steering failed about a mile down the road.

Dunlop Signature 2 96W P215/60r17 Pn# 266004819 1. Both front tires experience failure of tread separation at year 4 with under 18,000 miles on the vehicle. 2. Many complaints online concerning tire tread separation.

Instrument panel will show various light/warning issues when there is no problem

The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the engine cooling fan seized. The vehicle was taken to the dealer and diagnosed as engine cooling failure and the engine cooling fan was replaced. The manufacturer was not made aware of the failure. The failure mileage was 38,952.

The contact owns a 2017 Jeep Renegade. The contact stated while driving 45 MPH, the TPMS light indicated that the front driver’s side tire pressure was low. The contact pulled over into a service station re-inflated the front driver’s side tire, but the failure reoccurred. The contact became aware that the front driver’s side was flat, and the contact replaced the tire however, the failure recurred several times. The manufacturer was contacted but no assistance was provided. The failure mileage was 10,000.

The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown

I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you

Vehicle stalled after overheating and now has a blown head gasket

The car only has 23k miles and the engine cooling fan has ceased to work. I had to stop on the side of the road for over an hour when I noticed the coolant temperature rising to dangerous levels. Jeep issued a recall for this part on Renegades but my VIN was not included in the recall for some reason even though it was obviously affected.

Hatch continues to pop open randomly

The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.

The cable for the hood latch snapped. This is an issue because if the vehicle breaks down at the side of the road or needs a jump start in a lot etc, the hood will not open. This can cause risk of exposure as well as prolonged stay on the shoulder of the road. Mechanic at Autonation reported that he has seen this issue with multiple Jeep Renegades, which is alarming. No lights or indications are made by the vehicle informing owner of the issue.

The contact owns a 2017 Jeep Renegade. The contact stated that while his daughter was driving approximately 60-70 MPH, the vehicle stalled without warning. The contact’s daughter exited the vehicle and pushed the vehicle to the side of the roadway. The contact’s daughter turned off the vehicle and waited approximately 15 minutes to restart the vehicle. The vehicle resumed normal functions. The vehicle was taken to the dealer where it was diagnosed that the engine was consuming oil. The engine oil was replaced however, after 1,500 miles the failure recurred, and the engine was replaced with a new engine. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 55,000.

We brought the car for the second appointment to complete the mopar W80 recall which was supposed to be done after 1500 miles from the first service. The tech TJ from Autonation Chrysler, Jeep Ram in Katy Texas told me on 07/28/21 that our car was the first car that had come up that was consuming oil and that he thought the engine needed to be replaced. He said the request had been sent to mopar for approval. On 07/29/21 he called and stated that mopar had instructed that since we went 400 miles above the 1500 miles required for the second appointment, that we needed to drive it for another 1500 miles and bring it back. The tech confirmed the engine is consuming oil, we are told we are past 400 miles but asked to go another 1500 miles before the issue is addressed. This places my family and my daughter who drives this car at risk. Hope you can help address the situation.

While driving jeep will turn off on its own and oil pressure low warning turns on. This is really unsafe since it’s happened twice and on a busy street.

Cooling fan stopped working.

The 2.4 liter Tiger Shark Engine, burns one quart of oil every 1000 miles. Mine has only 32800 miles on it. Jeep sent me a email telling me about this. It affects 2015 thru 2020 year models with is engine.

The transmission has gone out twice on this vehicle in less than 46000 miles. The second incident almost caused a car accident due to major stalling during highway driving as the transmission started to fail.

Engine stalled. Restarted after fifteen minutes then quickly stalled again. Restarted again after thirty minutes (and continued operating as we turned around to return home. We were on the shoulder in heavy traffic on I-70 east of Loveland Pass in Colorado with light trailer in tow, Dealer reports it could not reproduce the problem. Vehicle was inspected by dealer service department. No symptoms or warning lamps came on prior to stalling. Engine temperature gauge was in normal range. Fuel level was between quarter and half tank. So, no warning beforehand.

I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.

The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH with the cruise control activated, the vehicle inadvertently slowed down with several unknown warning lights illuminated on the instrument panel. The contact stated that the cruise control disengaged and failed to re-engage. The contact then noticed that none of the electrical features in the vehicle was working. The vehicle was diagnosed by an independent mechanic who stated that the vehicle was having electrical issues. The manufacturer was contacted and confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 17V485000 (Electrical System) however, the VIN was not included in the recall. The contact stated that the manufacturer advised her to contact the NHTSA for assistance. The approximate failure mileage was 93,000.