2013 Jeep Wrangler Complaint Log

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL N28/NHTSA 13V-234. NOTIFIED THE DEALER 4 MONTHS AGO THAT I RECEIVED A RECALL. THEY HAVE ORDERED THE PART BUT STILL HAVE NOT RECEIVED IT. THEY STATE THAT CHRYSLER ONLY SHIPS THEM THE PARTS FOR ONE REPAIR A MONTH. IF THEY SOLD ONLY 12 JEEPS A MONTH OVER THE 2 YEARS THE RECALL SPANS THAT WILL TAKE THEM 288 YEARS TO GET ALL THE REPAIRS DONE. *TR

THERE IS A POWER TRAIN RECALL ON MY JEEP. THE DEALERSHIP CANT GET THE PART IN. WE GOT THE NOTICE IN THE SUMMER. HOW LONG DO THEY HAVE TO FIX THIS, AND WHAT STEPS CAN I TAKE NOW? MY CAR IS IN THE SHOP NOW FOR ANOTHER PROBLEM WITH THE ELECTRICAL SYSTEM THAT THERE IS A SERVICE BULLETIN FOR. I ASKED THE SERVICE PERSON WHAT WOULD HAPPEN IF THE PART IN QUESTION BROKE BEFORE IT WAS AVAILABLE AND SHE TOLD ME THAT CHRYSLER TOLD THE DEALERSHIPS TO "PUT A BANDAID ON IT"?? MY CHILD DRIVES THIS JEEP! *TR

RIGHT HAND DRIVE SPORT UNLIMITED. CRUISE CONTROL FAILED TO SET UNTIL AFTER MULTIPLE ATTEMPTS, CRUISE CONTROL DISENGAGED, CRUISE CONTROL REFUSED TO DISENGAGE WHEN APPLYING BRAKES. WINDSHIELD WIPERS INTERMITTENTLY TURN ON BY THEMSELVES. TURN SIGNALS TURN ON INTERMITTENTLY WITHOUT DRIVER INPUT. *TR

WHILE DRIVING FROM OLYMPIA WA. TO MARYSVILLE WA. I TURNED ON THE VEHICLE DEFROSTER AND MY WINDSHIELD CRACKED. THERE IS A SMALL ROCK IMPACT TOWARD THE BOTTOM OF THE WINDSHIELD AND THE CRACK EXTENDS FROM THERE. THE NEAREST DEALERSHIP IS TRYING TO SELL ME A $650.00 OR MORE REPLACEMENT WINDSHIELD WHICH WILL NOT CRACK AND THE CHRYSLER CORP WILL NOT RETURN E-MAILS OR ASSIST OVER THE PHONE. I BELIEVE THEY ARE USING SUBSTANDARD WINDSHIELDS WHICH WILL CRACK UPON FIRST IMPACT WHERE OTHER VEHICLES WILL NOT. IT POSES AS A SAFETY ISSUE LIMITING VISIBILITY DUE TO NOT BEING ABLE TO RUN MY DEFROSTER. WHEN THE DEFROSTER IS RUN THE CRACK EXPANDS. BEING IN THE MILITARY I PERSONALLY CAN NOT AFFORD TO REPLACE MY WINDSHIELD EVERY TIME SOMETHING BOUNCES OFF OF IT. *TR

THIS IS COMPLAINT RELATED TO SAFETY RECALL NOTICE N28/NHTSA 13V-234 (TRANSMISSION OIL COOLER TUBE). LAST YEAR I HAD RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FROM CHRYSLER. AS INSTRUCTED IN RECALL NOTICE I SCHEDULED AN APPOINTMENT WITH DEALER- MAGNUSSENS DODGE CHRYSLER JEEP, LOCATED AT 1901 GRASS VALLEY HWY, AUBURN, CA 95603, PH (530)885-2900. ON 02/05/2014, I BROUGHT MY VEHICLE IN TO GET SAFETY RECALL REPAIRS DONE. MR. BRIAN EVANS #1028, WHO IS A SERVICE ADVISOR WITH MAGNUSSEN, STATED THEY DID NOT HAVE A REQUIRED PART. I FOUND THIS SITUATION RATHER STRANGE. TWO WEEKS BEFORE MY APPOINTMENT I WAS REASSURED THAT PART WOULD BE THERE. SINCE I WAS ALREADY THERE WITH MY VEHICLE I BROUGHT TO HIS ATTENTION UNRELATED TO SAFETY RECALL NOTICE MECHANICAL ISSUE (POSSIBLE SQUEAKING BELT NOISE). AFTER INSPECTION OF MY 2013 JEEP WITH 10K ON ODOMETER, THEY TOLD ME THAT IT NEEDS A NEW WATER PUMP? THEY REPLACED, FREE OF CHARGE, A WATER PUMP (INVOICE 189828). THEY HOLD MY JEEP IN THEIR SHOP FOR TWO DAYS. COMMUNICATIONS WITH SERVICE ADVISOR/DEPARTMENT WERE HORRIBLE. I HAVE TO SPEND SIGNIFICANT AMOUNT OF TIME JUST TO LOCATE AND CONTACT THEIR SERVICE MANAGER IN ORDER TO KNOW WHEN MY VEHICLE WILL BE READY FOR PICK UP. WHEN I FINALLY PICKED MY JEEP UP ON 02/07/2014 [XXX]. TOLD ME AGAIN THAT REQUIRED TRANSMISSION OIL COOLER TUBE WOULD BE THERE SOON. HE PROMISED THIS REPLACEMENT PART ??WILL BE RESERVED FOR MY VEHICLE?? AND HE WILL CONTACT ME AS SOON AS HE GETS IT??. HERE WE ARE IN THE BEGINNING OF MONTH MAY?. I AM STILL WAITING TO HEAR FROM MAGNUSSENS DODGE CHRYSLER JEEP. ALL MY ATTEMPTS TO CONTACT SAID SERVICE ADVISOR WENT NOWHERE. MOREOVER, THANKS TO MAGNUSSENS I AM DRIVING THIS UNSAFE JEEP EVERY DAY. AS OF TODAY NO PART REPLACEMENT MANDATED BY CHRYSLER RECALL WAS DONE. NOW WHAT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE IN ORDER REPAIR THE NHTSA RECALL CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING). THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES AT THIS TIME.

VEHICLE TRAVELLING DOWN CURVED HIGHWAY RAMP, INEXPLICABLY LOST CONTROL, HIT THE JERSEY BARRIER, WENT OVER THE JERSEY BARRIER AND CRASHED INTO THE ABUTMENT OF THE OVERPASS BRIDGE AND THEN FLIPPED OVER BURSTING INTO FLAMES. DRIVER WAS KILLED. NO EVASIVE MANEUVERS WERE MADE BY THE DRIVER, NO SKID MARKS, CAUSE OF CRASH UNKNOWN. *DT CONSUMER STATED VEHICLE WAS DISPOSED APPROX.6-10 MONTHS AGO.*JB

RECEIVED SAFETY RECALL NOTICE N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE WHICH AFFECTS SOME 2012 AND 2013 JEEP WRANGLER VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. I CONTACTED OUR JEEP DEALER RIGHT AWAY AND THE RESPONSE I RECEIVED FROM THEM WAS THERE IS A NATIONAL BACKORDER ON THE PART IN QUESTION AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE. I HAD THEM PLACE ME ON A LIST THAT EXTENDED INTO 2015 FOR REPLACEMENT WHEN AND IF THEY GET THE PART. *TR

SITTING IN VEHICLE AND HEARD A LOUD POP FROM FRONT WINDSHIELD. NOTICED A CRACK NEAR BOTTOM OF FRONT WINDSHIELD WHICH CONTINUED TO GROW IN LENGTH. VEHICLE WAS IN PARK AND NOT MOVING AT TIME OF OCCURRENCE. HEAT WAS ON IN THE VEHICLE AND IT WAS VERY COLD OUTSIDE. I HAVE READ MULTIPLE COMMENTS IN FORUMS REGARDING THE SAME SITUATION. *TR

NO INCIDENT ON THE ROAD AS OCCURRED. I RECEIVED A RECALL NOTICE STATING THERE IS A DEFECT RELATED TO THE TRANSMISSION OIL COOLER TUBE WHICH MAY INCREASE THE RISK OF CRASH. I HAVE CONTACTED THE DEALER (QUIRK) WHERE I PURCHASED MY JEEP (BRAND NEW) ON TWO OCCASIONS. BOTH TIMES THE DEALER STATED THAT THERE IS A LONG WAIT FOR THE PART TO BE ORDERED OR MADE AND WOULD NOT TAKE ACTION TO HELP PROVIDE A SOLUTION TO THIS ISSUE. DEALER HAS STATED THAT CHRYSLER ONLY MAKES ONE PART EVERY TWO WEEKS. I AM NOT INTERESTED IN WAITING FOR A CRASH TO HAPPEN BUT RATHER HAVE MY VEHICLE REPAIRED SAFELY. IS THERE ANY MEASURE VEHICLE OWNERS SUCH AS MYSELF CAN TAKE TO FIX OUR VEHICLES IN A TIMELY MANNER BEFORE SAFETY INCIDENTS OCCUR? THANK YOU FOR YOUR HELP. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE PROBLEM HOWEVER, DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WAS EXHIBITING AN ABNORMAL REDUCTION IN TRANSMISSION POWER. THE FAILURE MILEAGE WAS 60.

I HAVE RECEIVED SAFETY RECALLS BACK TO JANUARY OF THIS YEAR ON GETTING A TRANSMISSION OIL COOLER TUBE ON THE VEHICLE REPAIRED. I HAVE CONTACTED THE DEALERSHIP EVERY TIME AND MULTIPLE TIMES BETWEEN NOTICES. I WAS PUT ON A LONG WAITING LIST. DURING THE PAST ALMOST 7 MONTHS ONE TIME THEY DID HAVE THE PART AND DID SCHEDULE ME FOR AN APPOINTMENT TO HAVE IT REPAIRED BUT I HAD TO MISS THE APPOINTMENT DUE TO ANOTHER CONFLICT. I CALLED RIGHT AWAY TO RESCHEDULE AND THEY INFORMED ME THEY WOULD HAVE TO USE THE PART ON ANOTHER JEEP THEN. THAT WAS OVER 2 MONTHS AGO WHEN THEY THEN TOLD ME I WAS NUMBER 6 ON THE LIST AND IT WOULD BE ABOUT 2 WEEKS NOT 2 MONTHS. THIS IS THE EGOLF DEALERSHIP IN HENDERSONVILLE, NC. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING), BUT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE ORDERED OVER SIX MONTHS AGO. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I TOOK MY VEHICLE IN FOR RECALL ON THE NHTSA CAMPAIGN ID NO. 13V234000 WAS TOLD PARTS HAD TO BE ORDERED. TODAY (3 MONTHS LATER) I WAS NOTIFIED THAT IT WILL BE SEVERAL MORE MONTHS BECAUSE THE MANUFACTURER IS ONLY ALLOWING THE DEALERSHIP TO ORDER 1 PART EVERY 10 DAYS AND I'M STILL DOWN ON THE LIST. I FIND THIS TOTALLY UNACCEPTABLE. AFTER 3 MONTHS I STILL NEED TO WAIT SEVERAL MONTHS TO HAVE A RECALL COMPLETED? *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING), SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING), HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE FAILURE WAS NOT EXPERIENCED.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING) IN MID JANUARY 2014. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR REPAIRS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 5,000.

I KEEP TAKING MY VEHICLE IN FOR SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE, BUT THE DEALER SAYS THEY DON'T HAVE THE PART, AND TO COME BACK LATER. IT HAS BEEN THREE AND A HALF MONTHS SINCE I RECEIVED THE NOTICE FOR THE RECALL, AND THEY HAVE FAILED TO INFORM ME WHEN THEY HAVE THE PART, AND TO FIX IT. THE DEALER IS: FARRISH DEALERSHIP IN FAIRFAX VIRGINIA. *TR

SAFETY RECAL N28 / NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE, DEALER CANNOT REMEDY THIS DEFECT IN A TIMELY MANNER (MAY TAKE 1 TO 2 YEARS) DUE TO JEEP CORPORATE REQUIREMENTS OF ONLY ONE PART CAN BE ORDERED BY EACH DEALER EVERY 2 WEEKS. I AM ON A WAITING LIST, BUT THEY CANNOT TELL ME WHEN MY PROBLEM WILL BE FIXED. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER UNLIMITED. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) JANUARY 2014; HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND IT WOULD BE APPROXIMATELY FOUR YEARS BEFORE HER VEHICLE COULD BE REPAIRED WITH THE CURRENT DISTRIBUTION SCHEDULE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 2/11/14*CN

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/11/2014 *BF

WE RECEIVED THE RECALL NOTICE ON 1/9/14 (N28) THAT OUR TRANSMISSION OIL COOLER TUBE NEEDED TO BE REPLACED. I CALLED OUR DEALER TO MAKE AN APPOINTMENT AND BE SURE THAT THE PART WAS AVAILABLE. I HEARD BACK FROM THE DEALER THAT THE REPLACEMENT TUBE WAS ON BACK ORDER, THAT CHRYSLER WAS SENDING THE PARTS TO DEALERS IN BATCHES EVERY THREE WEEKS, THAT I WAS NOW ON A WAITING LIST, AND IT COULD TAKE MONTHS BEFORE I WAS ABLE TO HAVE THE RECALL REPAIR COMPLETED, AS CHRYSLER WAS NOT PROVIDING THE PART TO ITS DEALERS FAST ENOUGH. I WAS TOLD TO CALL BACK EVERY THREE WEEKS TO FIND OUT MY WAIT LIST STATUS. WHEN I ASKED WHAT WOULD HAPPEN IF MY TRANSMISSION WENT OUT BEFORE THE REPAIR, THE GENTLEMAN ON THE PHONE SAID THAT I COULD SUE CHRYSLER! IF THE NHTSA HAS REQUIRED A RECALL BY CHRYSLER, CHRYSLER NEEDS TO MAKE THESE PARTS AVAILABLE QUICKLY AND, IF I JUST RECEIVED THE RECALL NOTICE, HOW CAN THERE BE A WAITING LIST FOR THE PART AT MY DEALER? *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN JANUARY 2014. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTOFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

I RECEIVED A RECALL ON THE TRANSMISSION OIL COOLER TUBE FOR THE ABOVE VEHICLE. THE PARTS ARE ON RESTRICTION AND AS A RESULT CAN ONLY BE ORDERED EVERY 16 DAYS. THEY TYPICAL WAITING LIST IS 10 TO 15 PEOPLE WHICH MEANS I WILL BE WAITING AT LEAST 160 DAYS FOR THIS REPAIR. THE RECALL ACKNOWLEDGEMENT BEGAN IN JUNE 2013. THE COMPANY HAS HAD 6 MONTHS TO STOCKPILE THE PARTS NECESSARY TO MAKE REPAIR RATHER THAN SEND OUT THE NOTICE AND THEN FORCE CUSTOMERS TO WAIT 6 MONTHS, POSSIBLY WITH A FAULTY VEHICLE, FOR THE REPAIR. THIS IS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION JUNE 2013. THE CONTACT STATED THAT THE DEALER STATED THAT THEY WERE NOT REPAIRING MORE THAN ONE VEHICLE PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 9,200. UPDATED 6/10/14*CN THE CONSUMER STATED AS OF MAY 29, 2014, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/24/14

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NOTIFICATION CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE CONTACT ALSO RECEIVED NHTSA RECALL NOTICE CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/01/14 *BF

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

DRIVING IN THE COLD & SNOW AT A SPEED OF APPROXIMATELY 25 MILES. ROADS WERE SNOW COVERED WE WERE THE ONLY ONES ON THE ROAD...HEARD A POP AND NOTICED BOTTOM CENTER A CRACK DEVELOP AND WITHIN A COUPLE MINUTES WE HEARD ANOTHER POP AND THE WINDSHIELD CRACKED BILATERAL X2. *TR

SOON AFTER I PURCHASED MY UNMODIFIED 2013 JEEP WRANGLER (AS NEW) I BEGAN TO EXPERIENCE EXTREME FRONT SUSPENSION VIBRATION (DEATH WOBBLE) WHEN ENCOUNTERING A BUMP IN THE ROAD WHILE TRAVELING AT 40-60 MPH. NOW, 6 YEARS LATER I HAVE EXPERIENCED THE ISSUE HUNDREDS OF TIMES AND HAVE SPENT COUNTLESS THOUSANDS OF DOLLARS ATTEMPTING TO FIX IT, TO NO AVAIL.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING)BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL WAS REPORT ON JUNE OF 2013 AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

CONSTITUENT IS CONCERNED ABOUT THE LENGTH OF TIME IT IS TAKING TO REPLACE A PART ON HIS 2013 JEEP FREEDOM EDITION DUE TO A SAFETY RECALL FROM CHRYSLER. *SMD RECALL # 13V234000. *JB

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART WOULD NOT BECOME AVAILABLE FOR ANOTHER TWO MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/14*LJ THE POWER STEERING LINE WAS REPLACED. UPDATED 02/25/14

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER JANUARY OF TWO THOUSAND THIRTEEN. THE DEALER ADVISED THE CONTACT THAT SHE WAS PLACED ON A WAITING LIST AND THE MANUFACTURER PROVIDED ONE REPAIR KIT PART PER WEEK. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE WAS NOT EXPERIENCED. UPDATED 05/28/14 MA

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING), HOWEVER THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT PER MONTH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .UPDATED 06/09/14 *BF THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED IN ACCORDANCE TO THE RECALL NOTICE. UPDATED 06/16/2014 *JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT THAT ONLY ONE REMEDY KIT WAS BEING SENT BY THE MANUFACTURER EVERY TEN DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I PURCHASED A WRANGLER JEEP SPORT IN 2013 AND HAVE HAD TWO FLATS. IT CAME WITH WRANGLER GOODYEAR 255 75 17 IN TIRES. THE FIRST FLAT I EXPERIENCED WAS SIX MONTHS AFTER I PURCHASED THE JEEP AND IT WAS THE SIDEWALL AND COULD NOT BE FIXED. NOW SIX MONTHS LATER ANOTHER TIRE HAS WENT FLAT AND IT IS ALSO THE SIDEWALL. THIS JEEP HAS LESS THAN 28,000 MILES ON THIS TIRE AND ONLY 15,000 ON THE FIRST TIRE. THESE TIRES COST 290.00 A PIECE, I MEAN REALLY. WHO CAN AFFORD TO CONTINUE PURCHASING TIRES AT THIS COST EVERY SIX MONTHS WHEN THE TIRE IS RATED AT 50,000 MILES. NOW EVERYONE I CALLED SAY ITS NOT UNDER WARRANTY OR NO RECALL BUT SOMETHING IS WRONG WITH THESE TIRES FOR THE SIDEWALLS TO KEEP HAVING FLATS. AND IF I'M NOT MISTAKEN THIS IS AN OFF ROAD VEHICLE ISN'T IT, NOT THAT I'VE EVEN TAKEN IT OFF ROAD. IF THIS IS A PROBLEM WITH OFF ROAD TIRES HOW ABOUT COMING UP WITH A BETTER SIDEWALL FOR GOODYEAR TIRES, JUST SAYING. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY WERE ONLY RECEIVING ONE RECALL PART EVERY TEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09-04-14 *BF

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE PARTS REQUIRED TO COMPLETE THE RECALL REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS INITIALLY CONTACTED TO SECURE AN APPOINTMENT FOR THE REPAIRS, BUT THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.