2013 Jeep Wrangler Complaint Log

ABS and check engine light. I am a rural mail carrier, because my ABS light is on it causes my jeep to not accelerate pulling away from mailboxes therefore putting myself and other drivers at risk. The problem has been reproduced at the dealer. Warning lights illuminated at 19687 miles and are still on to this day, no resolution from Jeep. Jeep engineer came to dealership and could not say what was wrong with vehicle.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHENEVER IT RAINED, WATER WOULD LEAK INTO THE VEHICLE. THE DEALER REPLACED THE FRONT DRIVER AND PASSENGER SIDE DOOR SEALS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 16,052.

SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. I CALLED AS SOON AS I GOT THE RECALL NOTICE. THE DEALER TOLD ME TO CALL BACK IN A MONTH OR SO BECAUSE THE ITEM(S) WERE BACK ORDERED! I AM CALLING APPROXIMATELY 1 1/2 MONTHS LATER. THE PART(S) IS NATIONALLY BACK ORDERED! I CALLED TODAY, 8/14/2014 AND IT IS STILL BACK ORDERED!!!! WHAT AM I SUPPOSED TO DO, CONTINUE DRIVING THE VEHICLE WITH THE RISK OF CRASHING?! *TR

RECALL N28 WAS ISSUED IN SEPTEMBER 2013 BUT PARTS ARE STILL NOT AVAILABLE AT MY DEALER, THEY SAID CHRYSLER ONLY GIVES THEM 2-3 REPLACEMENT PARTS PER MONTH AND THEY HAVE 100+ ON THE WAITING LIST SO I MAY NEVER GET THE PART FIXED. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE POWER STEERING FAILED CAUSING THE CONTACT TO CRASH INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 09/22/14*LJ THE CONSUMER STATED THAT A PART WAS INSTALLED UPSIDE DOWN. UPDATED 2/23/2015 *JS

"ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2011 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING." *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE MANUAL CLUTCH FAILED TO SWITCH GEARS. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER REPLACED THE CLUTCH. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,858.

THIS IS SPECIFICALLY REGARDING THE N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE RECALL. WE HAVE WAITED FOR PERHAPS A YEAR FOR THE SPECIFIED PART TO BE DELIVERED TO THE DEALER. I AM NOW FACED WITH MOVING OVERSEAS WITH THE MILITARY AND CANNOT SHIP MY VEHICLE UNTIL ALL RECALLS ARE REMEDIED. THIS IS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WAS RECEIVING ONE PART PER WEEK. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/25/14*CN

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

2013 JEEP WRANGLER WITH 15K MILES, MANUAL TRANSMISSION, VEHICLE PARKED IN GARAGE WITH THE PARKING BRAKE ENGAGED, (HANDLE PULLED UP 4 CLICKS). VEHICLE STARTED AND PLACED IN NEUTRAL, ALLOWED ENGINE TO RUN AND EXITED FOR A BRIEF MOMENT, RETURNED TO FIND IT ROLLING OUT OF THE GARAGE AND DOWN MY FRONT DRIVEWAY, CRASHING INTO A CULVERT IN MY FRONT LAWN. THIS IS A SERIOUS AND VERY DANGEROUS DESIGN FLAW WITH THE PARKING BRAKE BY CHRYSLER. I HAVE BEEN DRIVING FOR 30 + YEARS AND HAVE NEVER HAD A VEHICLE NOT HOLD WITH THE E-BRAKE ENGAGED, (MAYBE WEAK BUT WILL ALWAYS HOLD ON BASICALLY A FLAT SURFACE SUCH AS A GARAGE). THIS IS OBVIOUSLY A KNOWN ISSUE, THERE ARE MANY FORUMS DISCUSSING IT. I HAVE ACQUAINTANCES WITH NEW 2011-2014 JEEP WRANGLERS WITH THE SAME PARKING BRAKE NOT HOLDING ISSUE. I FEEL THAT IT IS IMPORTANT THAT PEOPLE ARE MADE AWARE OF THIS DESIGN FLAW BY CHRYSLER. DEALER CONTACTED, THEY INSPECTED AND STATED ?PARKING-BRAKE WORKING?, THEY WOULD ADJUST BUT NOT COVERED UNDER WARRANTY (OVER 12K MILES). THE PARKING BRAKE HAS BEEN ADJUSTED, BUT I ALWAYS USE A CHOCK BLOCK ON THE WHEEL WHEN PARKED. I DO NOT TRUST THE PARKING BRAKE ASSEMBLY ON THIS JEEP AND FEEL THERE IS A SERIOUS DESIGN FLAW. WITH A STANDARD TRANSMISSION THE PARKING BRAKE HAS TO BE RELIED UPON TO HOLD THE VEHICLE, THIS FLAW INHIBITS SAFELY LEAVING THE VEHICLE WHILE IT IS RUNNING. *TR

I'VE RECEIVED THREE NOTIFICATIONS BY CHRYSLER GROUP LLC SINCE SEPTEMBER 2013 FOR SAFETY RECALL ON TRANSMISSION OIL COOLER TUBE COMING IN CONTACT WITH POWER STEERING FLUID RETURN TUBE. I'VE CALLED THREE TIMES SINCE SEPTEMBER AND RECEIVED DIFFERENT RESPONSE.PARTS NOT AVAILABLE, TAKEN MY NAME AND NUMBER, WILL GET IN TOUCH, YOU'LL BE ON A LIST, ETC. NO REMEDY APPEARS TO BE AROUND THE CORNER. CHRYSLER OUTLINES WHAT THE DEALER WILL DO TO FIX THE ISSUE. WHAT ACTION NEEDS TO OCCUR FOR THIS TO HAPPEN??? *TR

BEEN NOTIFIED THREE TIMES BY CHRYSLER GROUP LLC IN MI USA OF SAFETY RECALL ON THIS NEW WRANGLER AND TO CALL DEALER FOR APPOINTMENT... HAVE CALLED THREE OR FOUR TIMES IN PAST MONTHS SINCE FIRST LETTER AND HAD VARYING RESPONSES... HAVE TO ORDER PARTS, TOOK MY NAME AND NUMBER, WILL SEND YOU A LETTER, WILL CALL, ETC. ALL IN PAST SEVERAL MONTHS. HERE IT IS NEAR SUMMER SEASON AND NO FIX FOR THE WRANGLER. WHAT ARE MY ALTERNATIVES HERE???? BOUGHT SEVERAL WRANGLERS FROM THIS DEALER SO NOT SURE IT'S THEIR DOINGS???? THANKS.... *TR

I WAS NOTIFIED LAST FALL THAT MY VEHICLE WAS UNDER RECALL. THE RECALL HAS TO DO WITH THE OIL COOLER TUBE COMING IN CONTACT WITH THE POWER STEERING RETURN TUBE WHICH MAY CAUSE A FIRE. I HAVE MADE SEVERAL CALLS TO TWO DIFFERENT DEALERSHIPS AND THE BEST THEY CAN DO IS PUT ME ON A "WAIT LIST" BECAUSE DAIMLER IS ONLY RELEASING ONE REPAIR KIT PER DEALERSHIP EVERY 10 DAYS AND I HAVE MANY PEOPLE AHEAD OF ME. IT IS NOW MAY AND STILL NO CALL, HOWEVER, I KEEP GETTING NOTICES TO GET IT DONE. I DON'T UNDERSTAND HOW A RECALL CAN BE PERFORMED IN THIS MANNER. THEY TELL YOU YOUR VEHICLE MIGHT CATCH ON FIRE, BUT YOU HAVE TO WAIT MONTHS TO GET IT FIXED? IT DOESN'T SEEM RIGHT TO ME, SO I CALLED DAIMLER TO COMPLAIN. THEY CONFIRMED THAT THE ONE KIT PER DEALER EVERY 10 DAYS IS CORRECT AND I HAVE TO WAIT. SEEMS LIKE A LAWSUIT WAITING TO HAPPEN TO ME... *TR

"SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE" - ANOTHER COMPLAINT REGARDING PATENT DISREGARD FOR CONSUMER SAFETY BY CHRYSLER. I HAVE BEEN WAITING 14 MONTHS FOR RESOLUTION TO THIS ISSUE. THE MANUFACTURER DIRECT ME TO THE DEALERSHIP. THE DEALERSHIP BLAMES THE MANUFACTURER. NHTSA BEARS RESPONSIBILITY AS WELL AS THEY APPARENTLY ARE FAILING TO COMPEL CHRYSLER TO PERFORM. I CERTAINLY DO NOT WANT ANYONE TO SUFFER INJURY DUE TO THIS DEFECT. CAN NOTHING BE DONE TO ACCELERATE THE REPAIR PROCESS? *TR

NO ACCIDENT...YET. I HAVE RECEIVED 3 RECALL NOTICES IN THE MAIL FROM CHRYSLER REGARDING THE TRANSMISSION OIL COOLER TUBE - SAFETY RECALL N28/NHTSA/ 13V-234 OVER THE COURSE OF A YEAR. WITH EACH NOTICE I HAVE CALLED THE SUPERSTITION JEEP CHRYSLER DEALERSHIP WHERE I BOUGHT MY VEHICLE. EACH TIME I AM TOLD THEY WOULD HAVE TO ORDER THE PART AND THEN CALL ME BACK TO SCHEDULE THE REPAIR. THERE IS NEVER A CALL BACK. WITH TODAY'S 3RD NOTICE, I WAS AGAIN TOLD THE PART WAS NOT IN. THIS TIME THEY SAID THE PROBLEM IS THAT ONLY A VERY LIMITED NUMBER OF PARTS HAVE BEEN SHIPPED OUT AT A TIME. IT SEEMS WRONG OF THEM TO HOLD BACK ON SHIPPING THE PARTS IF THEY KNOW THEIR IS A POTENTIAL RISK TO OWNERS. PER THE RECALL NOTICE, I AM ISSUING THIS COMPLAINT. *TR

I HAVE BEEN REGULARLY RECEIVING A NOTICE TITLED "SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE" FROM CHRYSLER MANY TIMES FOR THE PAST YEAR. THE DEALERSHIP HAS NOT MADE ANY ATTEMPT TO PERFORM THE RECALL EVEN THOUGH I HAVE OFTEN TRIED TO SCHEDULED IT. THEY CONTINUALLY TELL ME THAT THEY CANNOT GET THE REQUIRED PARTS FROM THE FACTORY, BUT WHEN THEY DO THEY WILL CALL ME. I CALLED THE FACTORY RECALL ASSISTANCE CENTER (1-800-853-1403) LISTED ON THE RECALL NOTICE AND THE PERSON WHO ANSWERED GAVE ME THE SAME STORY; "CHRYSLER IS HAVING TROUBLE GETTING THE REQUIRED PARTS FROM THEIR SUPPLIER". I AM CERTAIN CHRYSLER HAS THE ABILITY TO BUILD ANYTHING, SO THE FACT THAT THEY SAY THEY CAN'T GET SOME SIMPLE HOSES BUILT IS A RIDICULOUS EXCUSE. IT IS CLEAR THAT CHRYSLER IS NOT RESPONDING SINCERELY TO THIS NHTSA RECALL. PERHAPS, LIKE THE CHEVY IGNITION KEY FOB ISSUE, COST VS SAFETY IS MORE IMPORTANT TO YET ANOTHER AMERICAN AUTOMOBILE MANUFACTURER. NOTE THAT THE CHRYSLER NOTICE DID SAY THAT IF THE DEALER FAILS TO REMEDY THE DEFECT WITHIN A REASONABLE TIME TO FILE A COMPLAINT AT WWW.SAFERCAR.GOV AND THIS FORM IS THE ONLY COMPLAINT FORM I COULD ACCESS FROM THAT SITE. IF THIS IS THE WRONG FORM PLEASE REDIRECT MY COMPLAINT TO THE CORRECT LOCATION. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED ANOTHER RECALL NOTICE REGARDING THE TRANSMISSION OIL COOLER TUBE. HAD THE VEHICLE INSPECTED ON JAN 20, 2014. CALLED THE JEEP DEALERSHIP AND WAS TOLD AGAIN THAT THEY ARE RECEIVING ONE PART PER WEEK FOR THE RECALL. THE DEALERSHIP WAS WORKING ON VEHICLE #17 AND I WAS #42 IN THE WAITING LIST. AT ONE PART BEING ORDERED PER WEEK, IT WILL BE AT LEAST ANOTHER 25 WEEKS BEFORE I EXPECT TO HEAR THAT THE PART WILL BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT LOW SPEEDS, THE ENGINE FAILED TO ACCELERATE WHEN SHIFTED FROM FIRST GEAR TO A HIGHER GEAR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/09/15*LJ

WHEN I GO TO THE GAS STATION TO FUEL UP, I ENGAGE THE PUMP LOCK LEVER SO THE PUMP WILL FILL UP AND SHUT OFF AUTOMATICALLY WHEN MY GAS TANK IS FULL. UNFORTUNATELY, THE FUEL PUMP DISENGAGES TOO LATE, AND AN UNBELIEVABLY EXCESSIVE AMOUNT OF FUEL WILL SPURT OUT, CASCADING DOWN THE SIDE OF MY VEHICLE. 2 DIFFERENT DEALERSHIPS HAVE ATTEMPTED TO RESOLVE THE ISSUE, YET THE PROBLEM PERSISTS. I HAVE FILLED UP AT GAS STATIONS ACROSS NO LESS THAN 10 DIFFERENT STATES - FROM THE WEST COAST TO THE NORTHEAST; WITH A VARIETY OF FUEL PUMP STYLES; AMID VARIOUS TEMPERATURES; YET THE ONLY VARIATION IS THE VELOCITY WITH WHICH THE FUEL SPRAYS FROM THE PUMP. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT WAS INFORMED BY THE DEALER THAT IT WOULD TAKE BE APPROXIMATELY ONE YEAR OR MORE TO BEFORE THEY COULD PERFORM THE RECALL ON THE VEHICLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/21/14 *BF UPDATED 06/2/2014 *JS.

ON SATURDAY, I RECEIVED THE SECOND NOTICE FOR RECALL ON MY VEHICLE (N28). I HAVE BEEN TRYING FOR MONTHS TO HAVE THIS REPAIR DONE AND THE DEALER HAS A LONG LIST OF CUSTOMERS WAITING FOR PARTS. I AM CURRENTLY NUMBER 30 ON THE LIST. ANOTHER LOCAL DEAL HAS 40 PEOPLE WAITING. THIS IS RIDICULOUS TO WAIT 6+ MONTH FOR REPAIR PARTS FOR A RECALL. THE RECALL WAS ANNOUNCED IN JUNE OF LAST YEAR AND THE DEALER IS GETTING 1 TO 2 SETS OF REPAIR PARTS A WEEK. *JS

I HAVE BEEN INFORMED BY MAIL THAT THERE WAS A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE. WHEN I CALL THE DEALERSHIP FOR SERVICE, I'M TOLD THEY DON'T HAVE THE PARTS, CAN ONLY ORDER 1 PART A MONTH AND THAT I WOULD HAVE TO WAIT.....BEEN OVER A YEAR NOW. *TR

I GOT A RECALL NOTICE, TOOK THE CAR IN SEVERAL MONTHS AGO. I TOOK MY CAR IN FOR INSPECTION TO DEALER (CHRYSLER, DODGE, JEEP) AND THEY CONFIRMED RECALL AND SAID THEY WOULD HAVE TO ORDER THE PART. DEALER NOW, TWO MONTHS LATER TELLS ME THE MANUFACTURER IS ONLY RELEASING 1 PART A WEEK FOR RECALL CORRECTION. THIS SEEMS TO BE A POOR WAY OF REPAIRING RECALLS AS THE RISK CONTINUES.. DOES CHRYSLER TAKE THESE THINGS SERIOUSLY? *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE.

AFTER DISCONNECTING THE BATTERY FOR A PERIOD OF 24 HOURS, RECONNECTED THE BATTERY POSITIVE TERMINAL THEN NEGATIVE TERMINAL. TRIED TO START THE JEEP AND DASH READS HOTOIL, CHECK TPM SYSTEM, SWAY BAR LIGHT AND CHECK/SERVICE ENGINE LIGHT ON AND ENGINE WILL NOT START/ EVEN CRANK OVER. THE KEY FOB WILL NOT UNLOCK OR LOCK DOORS. THE LAST THING IS THAT CANT DISARM JEEP SECURITY SYSTEM. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL TICKING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ABNORMAL TICKING NOISE WAS OCCURRING MORE FREQUENTLY. THE VEHICLE WAS TAKEN TO TATES AUTO CENTER (2400 RTE 66, GALLUP, NM 87301, (844) 338-9805) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS INVALID.

I WAS NOTIFIED OF A SAFETY RECALL (N28/ NHTSA 13V-234) OVER THREE MONTHS AGO. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY KEEP STATING THAT THE PARTS ARE NOT AVAILABLE. WHAT KIND OF RECOURSE DO I HAVE? *TR

THE AFFECTED PARTS IN MY 2013 JEEP WRANGLER UNLIMITED IS THE TRANSMISSION (MILEAGE 27,200). THIS EVENT HAS OCCURRED SEVERAL TIMES SINCE THE FIRST TIME IT WAS TAKEN INTO THE DEALERSHIP IN APRIL 2014. I WILL BE DRIVING AND THE VEHICLE WILL NOT SHIFT INTO GEAR (I HAVE AN AUTOMATIC TRANSMISSION). DOESN'T MATTER HOW FAST OR SLOW I AM GOING OR IF I AM ON FLAT AND HILLY ROADS. I WILL HAVE TO PUNCH THE GAS AND ACCELERATE TO 60-65 MPH BEFORE THE GEAR SHIFTS. IT SCARES ME ESPECIALLY WHEN I AM ONLY DRIVING 30-40 MPH. THE RPM'S WILL BE UP TO 5000 AND FINALLY THE VEHICLE WILL SHIFT GEARS. THE FIRST TIME IT WAS SERVICED FOR THE PROBLEM (APRIL 3, 2014) THE MECHANIC DID HAVE THE PROBLEM HAPPEN TO HIM WHEN DRIVING MY VEHICLE. THEY FOUND A VACUUM HOSE DISCONNECTED FROM THE AIR-INLET ELBOW. ONCE THEY FIXED THAT IT SEEMED LIKE THE PROBLEM SUBSIDED BRIEFLY(3 WEEKS) THEN RIGHT BACK TO GEARS NOT SHIFTING. I HAVE TAKEN BACK TO THE DEALERSHIP 2 OTHER TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG, OF COURSE!!! I LOVE MY JEEP, BUT FEEL VERY UNSAFE WHEN DRIVING IT. I AM NOT SURE WHAT I SHOULD DO NOW, ESPECIALLY WITH THE MECHANIC SAYING HE CANT FIND ANYTHING WRONG. *TR

2013 JEEP WRANGLER . CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHEN A TONE SOUNDED, THE BRAKE LIGHT, ABS AND STABILITY LIGHTS ILLUMINATED. ALSO THE SPEEDOMETER AND TACHOMETER NEEDLES WENT TO ZERO, AND THE CRUISE CONTROL SHUT OFF, SLOWING THE VEHICLE DOWN INSTANTLY. THE STABILITY AND BRAKE SWITCH WERE REPLACED. *JB

2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION COOLER TUBE RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER THE PART WAS NOT AVAILABLE, AND IT WOULD BE A 2 MONTH WAIT. RECALL # 13V234000. *JB

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE ONLY RECEIVING TWO RECALL REPAIR KITS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN AN ADEQUATE REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CRUISE CONTROL WOULD SHUT OFF IF THE VEHICLE HIT A BUMP. ALSO,THE CONTACT STATED THAT WHILE SITTING IN VEHICLE WITH ENGINE OFF, THE DOORS WOULD UNLOCK AND THE SIGNALS WOULD FLASH. BOTH FAILURES HAVE OCCURRED THIRTY TWO TIMES OVER A PERIOD OF SIX MONTHS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,900.

ON FRIDAY MARCH 14, 2014 I WAS DRIVING WITH MY 1 YEAR OLD DAUGHTER ON HARMONY CHURCH ROAD (ROUTE 704) ON MY WAY TO MY SON'S ELEMENTARY SCHOOL. MY DAUGHTER WAS IN A CAR SEAT IN THE BACK SEAT, DIRECTLY BEHIND THE PASSENGER SEAT. WHILE EN ROUTE, MY 2013 JEEP WRANGLER UNLIMITED HIT DRIFTED TO THE SHOULDER OF THE ROAD AND THE PASSENGER SIDE FRONT TIRE WAS PULLED INTO SOFT MUD. I LOST CONTROL OF THE VEHICLE. MY VEHICLE WAS PULLED TO THE RIGHT SHOULDER OF THE ROAD AND I WENT OFF THE ROAD. THE VEHICLE STRUCK A TREE AND VARIOUS BUSHES. THE LOUDOUN COUNTY SHERIFF?S DEPARTMENT AND LOUDOUN COUNTY FIRE AND RESCUE RESPONDED TO THE SCENE. MY HUSBAND AND I RECENTLY PUT LARGER TIRES AND RIMS ON THE JEEP AND A 3? LIFT KIT. MY HUSBAND COMMENTED THAT WITH THE LARGER TIRES AND THE RAISED HEIGHT, THE JEEP WAS MORE DIFFICULT TO CONTROL ON THE ROAD AND I HAD NOTICED THE VEHICLE VISIBLY ?WANDER? ON THE ROAD WHEN I HAD FOLLOWED MY HUSBAND WHILE HE WAS DRIVING THE JEEP. THE SHERIFF?S DEPARTMENT CALLED MY HUSBAND AT HOME AND HE RESPONDED TO THE ACCIDENT SCENE AND TOOK OUR DAUGHTER. I SUSTAINED INJURES IN THE COLLISION, BUT MY DAUGHTER WAS UNHARMED. THE JEEP?S AIRBAGS FAILED TO DEPLOY AND I SUSTAINED A FRACTURED NOSE, FACIAL LACERATIONS, FACIAL CONTUSIONS AND A CONTUSION TO MY STERNUM. I WAS TAKEN BY AMBULANCE TO LEESBURG HOSPITAL AT 224 CORNWALL STREET. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGER. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WENT TO DEALERSHIP TO HAVE THIS ISSUE FIXED AND WAS TOLD THEY DID NOT HAVE THE PART TO FIX THE PROBLEM. NOT ONLY DID THEY NOT HAVE THE PART BUT CHRYSLER ALLOWED THEM TO ORDER ONE PART EVERY 14 DAYS! THIS MEANS THEY ARE FIXING 2 JEEPS A MONTH! I LIVE IN VA BEACH WHERE THERE IS AN ABUNDANCE OF JEEP VEHICLES AND SEVERAL LARGE JEEP DEALERSHIPS. HOW ON EARTH CAN YOU EXPECT TO HAVE THE ISSUE CORRECTED WHEN THERE ARE ONLY 2 VEHICLES BEING REPAIRED MONTHLY! I COULDN'T BELIEVE THIS FOOLISHNESS AND HAD TO CONTACT CHRYSLER MYSELF. BILL CONFIRMED THEY ARE ONLY ALLOWING DEALERSHIPS 1 PART EVERY 14 DAYS. WHY YOU ASK? BECAUSE THEY DO NOT WANT TO RUN OUT OF STOCK! THEY ARE FAILING TO MAKE THE PARTS AVAILABLE BECAUSE THEY DO NOT WANT TO RUN OUT OF STOCK! REALLY? WE ARE DRIVING THESE VEHICLES THAT COST NEARLY $40,000! AND ENDANGERING OUR LIVES BECAUSE THEY DON'T WANT TO DEPLETE THEIR STOCK. ARE THEY MAKING THE PARTS IN SOMEBODY'S BASEMENT?! IF I GET IN AN ACCIDENT AS A RESULT OF THIS COMPLETE INCOMPETENCE CHRYSLER WILL BE HELD RESPONSIBLE. FYI! RIDICULOUS!!!!! *TR

RECEIVED SAFETY RECALL NOTICE N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE WHICH AFFECTS SOME 2012 AND 2013 JEEP WRANGLER VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. I CONTACTED OUR JEEP DEALER RIGHT AWAY AND THE RESPONSE I RECEIVED FROM THEM WAS THERE IS A NATIONAL BACKORDER ON THE PART IN QUESTION AND GET 1 PART EVERY 2 WEEKS. THEY HAVE FIXED 14 VEHICLES! WE ARE NUMBER 45 ON THE LIST. 2015 FOR REPLACEMENT WHEN AND IF THEY GET THE PART - THIS IS NOT ACCEPTABLE. HOW CAN THEY DO A RECALL WITHOUT SUFFICIENT PARTS AVAILABLE?

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED ON HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER HAS RECALLED MY JEEP: SAFETY RECALL N28/NHTSA 13V-234, TRANSMISSION OIL COOLER TUBE. MY DEALER LUCAS CHRYSLER AND JEEP, 1624 NEW JERSEY 38, LUMBERTON, NJ 08048, TOLD ME THAT CHRYSLER ISSUES ONE PART FOR THIS RECALL EVERY 2 WEEKS. THEY ALSO TOLD ME THAT THEY HAVE A LIST OF OVER 25 CUSTOMERS WHO NEED TO HAVE THIS RECALL PERFORMED. AT THAT RATE IT WOULD TAKE ME CLOSE TO A YEAR TO HAVE THIS DANGEROUS CONDITION CORRECTED. I DRIVE 120 MILES/DAY TO AND FROM WORK. THIS DANGEROUS CONDITION IS UNACCEPTABLE. *JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

WAS INFORMED IN SEPTEMBER OF A RECALL ON THE TRANSMISSION OIL COOLER TUBE COMING IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. CAUSING A LOSS OF FLUID, LOSS OF TRANSMISSION FUNCTION INCREASING THE RISK OF A CRASH. EVERY TIME I CALL THEY SAY THEY HAVE NO PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS AND THEY KEEP SAYING THE SAME THING. SAFETY RECALL N28/NHTSA 13V-234. *TR

SEVERAL MILES FROM HOME I CROSSED A BRIDGE DOING BETWEEN 45 AND 50 MILES PER HOUR AND THE JEEP STARTED BOUNCING AND SHAKING SO BAD (LIKE IT HAD 4 SQUARE TIRES) AND VEERING TO THE LEFT. I HAD NO CONTROL OF THE VEHICLE AS THE STEERING WHEEL WAS SHAKING SO HARD I HAD TROUBLE HOLDING ONTO IT. I BRAKED REALLY SLOW AND KEPT IT ON THE ROAD TILL IT CAME TO A STOP. I HAD JUST MET A VEHICLE ON A TWO LANE COUNTRY ROAD (WHICH ARE NOT VERY WIDE AND NO SHOULDER) AND WAS LUCKY THERE WAS NO ONE ELSE COMING TOWARDS ME, OTHERWISE IT WOULD HAVE BEEN A SERIOUS/FATAL ACCIDENT. THE DEALERSHIP LOOKED AT ONLY TO TELL ME THERE WAS NOTHING WRONG WITH THE JEEP AND THAT I MUST DID NOT KNOW HOW TO HANDLE THE VEHICLE ON ROUGH ROADS. MY HUSBAND DROVE THE JEEP FOR SEVERAL MONTHS AND NOTHING EVERY HAPPENED TO HIM. OCTOBER 26, 2014....ONCE AGAIN I WAS CRUISING DOWN A HIGHWAY DOING 71 MPH AND THE JEEP STARTED BOUNCING ALL OVER THE ROAD......I DID NOT HIT A BUMP OR ANYTHING. AGAIN FELT LIKE THE JEEP HAD 4 SQUARE TIRES AND I ENDED UP WITH 3 VENTI COFFEES ALL OVER THE INSIDE OF JEEP. SEVERAL MILES LATER CROSSING A BRIDGE AT 35 MPH THE JEEP STARTED SHAKING ALL OVER AGAIN. I LEFT WORD WITH THE SALESMANS AS TO WHAT HAPPENED AND ONCE AGAIN THE JEEP WENT IN ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE JEEP. TODAY (JAN.9, 2015) MY HUSBAND WAS DRIVING THE JEEP AND CROSSED THE SAME BRIDGE WHEN I HAD THE FIRST ENCOUNTER WITH THE SHAKING OF THE JEEP........NOW HE BELIEVES ME THAT THERE IS SOMETHING WRONG WITH THE JEEP. HE CALLED THE SALESMAN AND TOLD HIM WHAT HAPPENED.......ONLY TO BE TOLD THEY WOULD LOOK INTO IT. WE ARE AFRAID TO DRIVE THE JEEP BECAUSE ONE OF THESE TIMES WE WILL NOT BE SO LUCKY AS TO WALK AWAY FROM AN ACCIDENT......WE ARE AFRAID OF US AND ANOTHER FAMILY GETTING KILLED. WHAT DOES IT TAKE FOR THIS TO BE CHECKED INTO SERIOUSLY........SOMEONE OR A WHOLE FAMILY GETTING KILLED? *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.