2018 Jeep Wrangler Complaint Log

DEATH WOBBLE. STEERING WHEEL SHAKES AFTER HITTING A BUMP, USUALLY AT A LOWER SPEED. 30-60 MPH. SOMETIMES SLOWING DOWN IS REQUIRED TO STOP THE SHAKING. NOT SAFE.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING ABOVE 70 MPH, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL SHOOK AND VIBRATED VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WESTGATE JEEP (6421 OLD WESTGATE RD, RALEIGH, NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

EXCESSIVE VIBRATION ON THE DRIVER SIDE OF THE VEHICLE WHEN HITTING THE SMALLEST OF BUMPS. DOES NOT NECESSARILY NEED TO BE AT HIGH RATE OF SPEED. STARTED ABOUT 2 WEEKS AGO WHILE DRIVING DOWN THE HIGHWAY AT 70 MILES PH. DO NOT RECALL HITTING ANY BUMP. BROUGHT IN TO DEALERSHIP 11/16 - THEY COULD NOT DUPLICATE AND FOUND NOTHING WRONG. ONLY HAS 10K MILES. HAS OCCURRED 4 TIMES IN TOTAL.

I BOUGHT THE JEEP OVER THE PHONE SO DID NOT DRIVE IT BEFORE PURCHASE. UPON TAKING DELIVERY I NOTICED IT SEEMED TO BE HARD TO KEEP IN MY LANE, BUT ATTRIBUTED THIS TO NOT BEING FAMILIAR WITH THE VEHICLE. THE MORE I DROVE THE VEHICLE I REALIZED IT WAS NOT NORMAL. IT WANDERS OR DRIFTS AND IS VERY HARD, IF NOT IMPOSSIBLE TO KEEP IN MY LANE. I TOOK TO THE JEEP DEALER AND WAS TOLD IT WAS NORMAL. I DID SOME ON LINE RESEARCH AND DISCOVERED THAT MANY OWNERS OF THIS PRODUCT ARE HAVING SIMILAR PROBLEMS. THE DEALER HERE ACKNOWLEDGES THEY ARE HAVING A LOT OF COMPLAINTS BUT NOTHING THEY CAN DO. I CONTACTED JEEP AND THEY HAD ME TAKE IT BACK TO CHECK TIGHTNESS OF STEERING COMPONENTS AND ALIGN THE FRONT END. THIS DID NOT HELP AT ALL. CONTACTED JEEP AGAIN AND WAS TOLD SOMEONE WOULD BE CALLING ME BACK. NO ONE DID. THIS VEHICLE IS UNSAFE TO DRIVE. IF YOU LOOK AT COMPLAINTS ONLINE YOU WILL SOON DISCOVER THAT JEEP IS AWARE OF THE ISSUE, BUT DOING NOTHING. SOMEONE IS GOING TO GET HURT. I, MANY TIMES HAVE DRIFTED INTO THE LANE NEXT TO ME AND THERE IS SO MUCH PLAY IN THE STEERING THAT IT IS HARD TO CORRECT. WHEN I GO OVER A NARROW BRIDGE A TRY TO STAY AS FAR FROM SIDE OF BRIDGE TO AVOID HITTING THE SIDE OF THE BRIDGE. I HAVE HAD MANY OTHERS DRIVE THE VEHICLE TO VERIFY WHAT I AM SAYING AND EVERY PERSON HAS HAD AN ALARMED RESPONSE. THE VEHICLE IS UNSAFE TO DRIVE, AND JEEP KNOWS IT.

WELL DRIVING AT FREEWAY SPEEDS WHENEVER I WOULD HIT THE SLIGHTEST BUMP IN THE ROAD MY STEERING WOULD SHAKE VIOLENTLY AND WOULD ONLY STOP WHEN I APPLIED THE BRAKES TO GET UNDER 40 MILES PER HOUR AT HIGHWAY SPEED THIS OCCURS WHICH ALMOST CAUSES THE CAR BEHIND YOU TO REAR END YOU. ALSO KNOWN AS THE DEATH WOBBLE

THIS JEEP WANDERS ON THE ROAD. THE STEERING FEELS LOOSE. I CONSTANTLY HAVE TO FIGHT IT TO KEEP IT IN MY LANE. I HAVE TAKEN IT TO 2 DEALERS AND THEY TELL ME THAT THIS IS THE WAY THE NEW DRIVE BY WIRE STEERING IS HANDLING THESE DAYS. I FEEL IT IS UNSAFE AND IT MAKES ME WANT TO SELL MY BRAND NEW JEEP.

JUST PURCHASED A NEW JEEP WRANGLER JL RUBICON AND IT HAS MAJOR STEERING ISSUES. ALMOST IMPOSSIBLE TO KEEP THE CAR IN A STRAIGHT LINE DUE TO EXCESSIVE PLAY IN THE STEERING. ON A WINDY DAY IT ACTUALLY DANGEROUS AND ON ONE OCCASION I ALMOST HIT A GUARDRAIL ON THE INTERSTATE. THE WANDERING IS MOST NOTICEABLE ON THE INTERSTATE. THIS IS NOT CAUSED BY ANY SPECIFIC ROAD SURFACE. I WANTED TO DOCUMENT THIS JUST IN CASE SOMETHING HAPPENS TO ME OR MY VEHICLE. THERE ARE THOUSANDS OF OTHER WRANGLER OWNERS 2018 JL MODEL THAT ARE HAVING THE SAME ISSUE. I ONLY HAVE 2500 MILES BUT ANOTHER ISSUE THAT I HAVEN'T YET EXPERIENCED IN MY JEEP YET BUT THERE IS A DANGEROUS SHIMMY WHEN HITTING BRIDGE OVER PASSES, EXPANSION JOINT IN THE ROAD WHEN YOUR GOING 55-65 MPH. WOULD BE NICE IF GOVT COULD STEP IN AND ACCELERATE THE FIX AND MAKE FIAT CHRYSLER FIX THESE JEEPS BEFORE SOMEONE IS KILLED DRIVING THEIR JEEP.

RADIO SCREEN SHOWS "DISPLAY HOT" VERY OFTEN. ENTIRE DASHBOARD IS EXTREMELY HOT TO THE TOUCH. IF YOU TOUCH THE VENTS, THE HEATED VENT WILL BURN YOUR FINGER. THERE IS A BURNING RUBBER SMELL.

STEERING LOCKED UP AT ABOVE 60 MILES AN HOUR 3 TIMES AND HAS ALMOST CAUSED ME AN ACCIDENT ALL 3 TIMES. ONCE ALMOST HITTING THE SIDE OF THE FREEWAY AND 2 OTHER CARS WHEN IT LOCKED ON AN OVERPASS GOING LEFT. I COULDN'T STRAIGHTEN IT AND INVADED THE NEXT LANE. STEERING ALSO WONDERS MORE THAN USUAL COMPARED TO OTHER WRANGLERS I'VE DRIVEN. LATEST INCIDENT IS ON THE DATE SELECTED.

EXPERIENCED 5 INSTANCES OF IMPAIRED STEERING RESPONSE BETWEEN 11 K AND 12.5 K MILES. 1: 65 MPH EXITING FREEWAY, STEERING WHEEL WOULD NOT TURN. RELEASED WHEEL PRESSURE AND TURN COMPLETED. 2: NEGOTIATING AN S CURVE ON A LOCAL ROAD AT 55 MPH, WHEEL WOULD NOT TURN. RELEASED PRESSURE AND COMPLETED TURN. 3: TURNING RIGHT ONTO AN INTERSTATE FROM A STOP, STEERING WHEEL DID NOT WANT TO TURN BUT I FORCED IT WITH ADDITIONAL PRESSURE. 4 AND 5: FELT UNUSUAL RESISTANCE WHEN TURNING ON LOCAL STREETS AT LOW SPEED, 35 MPH OR LESS, BUT STEERING RESISTANCE WAS NOT AS SEVERE AS IN INSTANCES ABOVE. THE STEERING UP TO AROUND 11 K MILES WAS FINE. THE 5 INSTANCES ABOVE HAPPENED AT RANDOM INTERVALS AND SPEEDS, AND I HAVE BEEN UNABLE TO REPLICATE THE ISSUE ON PURPOSE. THE FIRST INSTANCE WAS PARTICULARLY DANGEROUS AS IF I HAD BEEN TRYING TO AVOID SOMETHING AT SPEED I WOULD LIKELY HAVE BEEN UNABLE TO DO SO BECAUSE I COVERED QUITE A DISTANCE BEFORE RECOVERING FROM SURPRISE AND TRYING TO TURN AGAIN. IN THE FIRST TWO INSTANCES I DO NOT KNOW IF I COULD HAVE FORCED THE STEERING WHEEL THRU THE TURNING RESISTANCE BY MAINTAINING PRESSURE UNTIL THE POWER STEERING SYSTEM WOKE UP.

THE STEERING WHEEL AND FRONT END WILL START SHAKING AT HIGHER SPEED AFTER HITTING SOME SMALL BUMP. IT'S GETTING SO BAD I'VE TO SLOW WAY DOWN ON THE FREEWAY TO GET THE JEEP BACK UNDER CONTROL. IT WOBBLES FROM ONE SIDE OF THE LANE TO THE OTHER. IT'S AT THE DEALERSHIP NOW BUT THEY DON'T KNOW WHAT'SS TRULY WRONG WITH THE JEEP. THE JEEP IS NEW WITH LESS THEN 13000 MILES. IT'S ALSO THE NEW JL MODLE

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH ONTO A BRIDGE, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE VIOLENTLY. AFTER REDUCING THE SPEED TO 40 MPH, THE SHAKING AND VIBRATION CEASED. THE VEHICLE WAS TAKEN TO WALKER JEEP CHRYSLER (102 ORCHARD PARK RD, HURRICANE, WV) WHERE A SUSPENSION DAMPER WAS INSTALLED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT SUSPENSION DAMPERS WERE INSTALLED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT HIGH SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE DEATH WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAP CHRYSLER DODGE JEEP RAM (430 TUNXIS HILL RD, FAIRFIELD, CT 06825, (203) 384-0005) AND EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.

MY 2018 JEEP JL HAS HAD NON STOP ISSUES WITH THE "DEATH WOBBLE" SO MUCH THAT I HAVE HAD TO PARK THIS VEHICLE AND NOT DRIVE IT . IT HAS BEEN IN THREE TIMES FOR REPAIRS , EACH TIME PROMISED A FIX WOULD OCCUR. LAST WEEK I WAS DRIVING ON THE INTERSTATE BETWEEN WORK AND HOME, AND I HIT A REGULAR UNEVEN PAVEMENT ONE WOULD DRIVE OVER EVERYDAY , AND THE VEHICLE RESONATED SO MUCH THAT IT PUSHED ME INTO THE LEFT LANE.. LUCKILY NO ONE WAS THERE BUT DECIDED TO PARK THE VEHICLE TILL THE NEXT SCHEDULED FIX ON 11/18. AFTER RECEIVING THE VEHICLE BACK THE INSTABILITY IS STILL THERE AND RESONATES WHEN GOING OVER ANY UNEVENNESS IN ROADS. I HAVE CREATED A CASE WITH JEEP WAIVE (CASE NUMBER 68188061) AND CALLED JIM COGDILL DODGE DEALERSHIP IN KNOXVILLE TN WHOM HAS REPAIRED THE FRONT END THE LAST THREE TIMES . I WAS TOLD ON 11/22 THAT THE DEALERSHIP JUST GOT NOTICE BY A OFFICIAL CHRYSLER NOTIFICATION THAT THE RECALL FIX FOR THE DEATH WOBBLE IS NOT FIXING THE INSTABILITY IN THE FRONT END ,AND IN SOME CASES MAKING IT WORSE. THEY HAVE BEEN TOLD TO STOP FIXING THE CARS UNTIL A NEW PART/FIX IS RELEASED BY CHRYSLER. I NOW HAVE A CAR THAT I CANNOT DRIVE, PURCHASE NEW JUST LAST YEAR AND HAVE LOST ALL TRUST IN THE SAFETY OF THIS CAR. I AM LOOKING FOR HELP TO SOLUTION AND HELP OTHERS WHOM ARE IN MY SAME SITUATION. ADDITIONALLY, MY VEHICLE COMPUTER HAS MESSED UP AND IS SHOWING ALMOST 1 MILLION MILES (999,999) . THIS COMPLAINT IS ALSO PART OF MY CASE AS I CANNOT SALE MY VEHICLE, OR BE LEGAL WITH THE ODOMETER IN CURRENT STATUS.

1. THE STEERING WHEEL IS LOOSE AND VEHICLE WANDERS OFF OF THE ROAD AT >45 MPH SPEED. UNABLE TO KEEP VEHICLE ON TRAFFIC LANE. 2. THE VEHICLE STOPPED ON CITY STREET WHILE TRAVELING AT 22 MPH SPEED. CHECK ENGINE LIGHT ON AND THE TRANSMISSION LOCKED. 3. LOW BATTERY VOLTAGE (12.7V) READING WHILE RUNNING AND AT STATIONARY. *DT*JB *DT*JB

SEVERE STEERING OCILATION AT HIGHWAY SPEEDS OVER 45

FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.

2018 JEEP WRANGLER UNLIMITED SAHARA WITH 9000 MILES ON IT. JUST STARTED EXPERIENCING EXTREME STEERING WHEEL SHAKING AND SUSPENSION WOBBLE AT HIGHWAY SPEEDS AFTER GOING OVER A BUMP. HAS NOW HAPPENED 6 TIMES IN THE LAST WEEK. ONLY WAY TO STOP IT IS TO SLOW DOWN OR STOP.

THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.

AT HIGHWAY SPEEDS (60+ MPH), THE ENTIRE STEERING COLUMN AND JEEP SHAKES AFTER I PASS OVER A BRIDGE. THE ONLY WAY TO COME OUT OF THE SHAKE IS TO LOWER MY SPEED DOWN TO ABOUT 40 MPH WHICH IS UNSAFE WHEN IN HEAVY TRAFFIC. THE FIRST TIME IT HAPPENED (~10,000 MILES ON MY NEW JEEP) WITH INTENSITY, I WOULD HAVE LOST CONTROL OF MY VEHICLE IF I DID NOT HAVE BOTH HANDS ON THE WHEEL. I WAS TRULY SCARED. THE DEALERSHIP REPLACED MY STEERING WHEEL DAMPER WHICH HELPED FOR A LITTLE WHILE. ABOUT 2 MONTHS LATER (~13,000 MILES ON MY JEEP), IT HAPPENED AGAIN. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE LOOKING IT OVER AGAIN.

BRAND NEW 2018 JEEP WRANGLER JLU, ONLY 400 MILE, DUE TO THE RECENT RECALL ON THE TRACK BARD WELD ISSUE, I WENT OVER THE VEHICLE AND INSPECTED THE WELDS ON OTHER AREAS OF MY VEHICLE AND NOTICE THAT THE WELDING ON THE REAR LOWER CONTROL ARM BRACKET WAS NOT PROPERLY WELDED. THE WELD WAS MOSTLY ON THE FRAME RATHER THAN ON THE SEAM BETWEEN THE FRAME AND THE CONTROL ARM BRACKET, BY COMPARING THE DRIVER SIDE REAR LOWER CONTROL ARM BRACKET, IT WAS CLEARLY APPARENT THAT THERE WAS A WELDING ERROR. ADDITIONALLY, (REFER TO ATTACHED PDF DOCUMENT) THE ROBOTIC WELDER NOT ONLY MISSED THE SEAM BUT STOPPED WELDING AFTER ABOUT 1.5" (UP TO THE WHITE LINE MARKED BY QC) THE A PERSON WELDED FROM RIGHT TO LEFT (UP TO THE WHITE LINE WHERE THE ROBOT STOPPED) BUT ALSO MISSED THE SEAM AND WELDED MOSTLY ON THE FRAME. CHRYSLER HAD TO HAVE KNOWN ABOUT THE ISSUE BECAUSE A PERSON DID WELD WHERE THE ROBOT STOPPED. HOWEVER, THE IMPROPER WELDING WAS PERFORMED AND THIS ISSUE CAN POTENTIALLY CAUSE A FATAL ACCIDENT BEING THAT THIS VEHICLE IS A OFF-ROAD CAPABLE VEHICLE AND UNLIKE REGULAR VEHICLE, THIS VEHICLE WILL MORE LIKELY BE USED IN EXTREME CONDITIONS FURTHER PLACING STRESS ON THE IMPROPERLLY WELDED COMPONENTS.

JEEP WANDERS ALL OVER THE ROAD. THE WANDERING IS MORE PRONOUNCED AT HIGHER SPEED. THE STEERING IS SO BAD MY WIFE REFUSES TO DRIVE THE VEHICLE. I CAN TOLERATE IT ONLY BECAUSE I KNOW IT CAN BE ADDRESSED WITH LONGER CONTROL ARMS WHEN I MODIFY THE VEHICLE. I DON'T BELIEVE THE CASTER ANGLE SPEC FOR THE RUBICON MODEL IS OPTIMAL.

OPERATING VEHICLE IN 4 LOW MODE, DESCENDING A MODEST GRADE OFF ROAD, EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHEN FOOT WAS OFF GAS PEDAL

DRIVING AT 60 MPH IN THE INTERSTATE I-79, AFTER GOING THROUGH A SMALL ROAD BUMP, SEVERE SHAKING OF THE STEERING SYSTEM TOOK PLACE (STEERING WHEEL AND WHOLE VEHICLE), WHICH ONLY WENT AWAY BY SLOWLY BRAKING DOWN TO REDUCE THE SPPED. THE CAR HAS ABOUT 7,500 MILES ONLY AND I HAVE EXPERIENCED WOBBLE STEERING, 3 TIMES IN SIMILAR CONDIIONS BETWEEN 55 AND 65 MPH. EACH TIME I WAS DRIVING ON A FLAT STRAIGHT LINE.

I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.

MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.

INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB

LOOSE STEERING ALL THE TIME. AND THEN AT HIGH SPEEDS ON THE HIGHWAY THE STEERING WHEEL LOCKS AND THE STRAIGHT POSITION.

VEHICLES TIRES BEGIN TO SHAKE VIOLENTLY AT SPEEDS IN THE 70-75 MPH RANGE ON THE HIGHWAY. CONDITION OCCURS AFTER HITTING A SMALL BUMP ON THE HIGHWAY. THE CONDITION BECOMES SO VIOLENT, I HAVE TO SLOW THE VEHICLE FROM 70+ MPH TO ABOUT 40 MPH TO STOP THE SHAKING. THIS CONDITION OCCURRED DURING RUSH HOUR IN HEAVY TRAFFIC ON I-696. MY WIFE TOOK THE VEHICLE TO THE DEALERSHIP ON THURSDAY OCTOBER 25TH. THE DEALER TOLD HER THEY WOULD HAVE TO REPLACE THE STEERING DAMPER AND THAT THE PART WAS ON BACK ORDER. THEY SAID IT COULD TAKE A MONTH TO GET THE PART AND THAT THE VEHICLE WAS "SAFE" TO DRIVE. I DROVE THE JEEP TO WORK ON FRIDAY OCT 26TH. ON THE WAY HOME, TO CONDITION OCCURRED ON I-696 WHILE I WAS TRAVELING 70+ MPH IN RUSH HOUR TRAFFIC. I HAD TO SLOW THE VEHICLE TO APPROXIMATELY 40 MPH IN THE CENTER LANE ON THE HIGHWAY BEFORE THE SHAKING ENDED. I ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY. I AM AN ENGINEER AND HAVE WORKED IN THE AUTO INDUSTRY FOR ABOUT 30 YEARS. I HAVE BEEN INVOLVED IN FIELD ACTIONS, CAMPAIGNS AND RECALLS. THIS VEHICLE IS NOT SAFE AND SHOULD BE GROUNDED AND FIXED. I DID SOME RESEARCH OVER THE WEEKEND AND THE CONDITION IS KNOWN AS "DEATH WOBBLE". IT IS FAIRLY COMMON. OUR VEHICLE IS A STOCK 2018 JEEP WRANGLER WITH NO MODIFICATIONS TO THE SUSPENSION. THE DEALERSHIP IS SUBURBAN JEEP LOCATED IN FARMINGTON HILLS, MI ON GRAND RIVER & 10 MILE. THE DEALER SHOULD NOT HAVE SENT MY WIFE HOME TELLING HER THE VEHICLE IS SAFE. THIS VEHICLE IS NOT SAFE AND SHOULD BE GROUNDED IMMEDIATELY. LOOKING FOR SUPPORT FROM NHTSA TO CORRECT THIS ISSUE. THIS CONDITION HAS OCCURRED TWICE WHILE I WAS DRIVING AND ONCE WITH MY WIFE DRIVING OUR 9 YEAR OLD SON. PLEASE HELP.

THE FIRST DAY I PURCHASED THE JEEP THERE WAS OBVIOUS STEERING WHEEL PLAY AS I DROVE HOME ON THE FREEWAY. THREE WEEKS LATER THE STEERING IS STILL LOOSE AND I AM CONCERNED THAT THERE WILL BE A CRASH. AT 70 MILES PER HOUR IT IS VERY NOTICEABLE THAT THE STEERING SYSTEM HAS TOO MUCH PLAY. IT SEEMS THAT THERE MAY BE A SCREW(S) LOOSE ON THE STEERING SHAFT OR A PROBLEM IN THE STEERING GEARBOX ITSELF. WHILE DRIVING YOU HAVE TO CONSTANTLY CORRECT THE STEERING DUE TO THE VEHICLE WANDERING FROM LANE-TO-LANE. THE SECOND PROBLEM OCCURRED TODAY AS THE DRIVERS SEAT BACK FAILS TO LOCK IN PLACE AFTER GETTING ITEMS OUT OF THE BACK SEAT AFTER LEAVING THE GROCERY STORE. THE SEAT BACK SIMPLY ROCKS BACK AND FORTH AS I ACCELERATE AND BRAKE. THE PROBLEM APPEARS TO BE WITH THE STRAP THAT ALLOWS THE SEAT TO BE TILTED. THIS STRAP AT THE BASE OF THE SEAT GOES INTO THE AIRBAG HOUSING FOR SIDE IMPACTS. THIS STRAP DOES NOT ENGAGE THE MECHANISM TO KEEP THE SEAT IN AN UPRIGHT POSITION.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING OVER 60 MPH, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL SHOOK AND VIBRATED VIOLENTLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS DRIVEN OVER A BUMP IN THE ROAD OR WHEN THERE WAS A CHANGE IN THE ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTO WORLD CHRYSLER JEEP, 1370 AUTO CENTER DR, PETALUNA, CA) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. THE TIRES WERE REPLACED, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN DIAGNOSED THAT THE STEERING DAMPER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.

THERE IS A STRONG SMELL OF COOLANT COMING FROM THE AC VENTS . ONE DAY WE SAW A PUFF OF WHITE SMOKE COME OUT OF THE AC VENT . AFTER THAT WE TOOK IT TO THE DEALER AND THEY SAID THEY REPLACED THE HEATER CORE . THE STRONG SMELL OF COOLANT IS STILL PRESENT IN THE VENTS . THE SMELL IS ALWAYS THERE BUT GETS STRONGER AT TIMES , SO STRONG WE NEED TO ROLL THE WINDOWS DOWN.

WHEN DRIVING ON THE HIGHWAY AT SPEEDS AROUND 70-75 MPH THE VEHICLE WILL HIT A BUMP AND THE STEERING AND JEEP WILL START SHAKING VIOLENTLY FOR 3-6 SECONDS OR UNTIL VEHICLE SLOWS DOWN. AT HIGHWAY SPEEDS THIS IS A LONG DISTANCE. DRIVING IS UNSAFE WHEN THIS OCCURS. ONE PLACE IN PARTICULAR IS EXTREMELY DANGEROUS IS A BRIDGE TRANSITION ON PELLISSIPPI PARKWAY THE BRIDGE TRANSITION IS ON AN UPHILL TURN AND IT IS HARD TO KEEP THE STEERING WHEEL IN THE CORRECT PLACEMENT TO STAY IN THE LANE. THERE IS A BARRIER ON ONE SIDE AND TRAFFIC ON THE OTHER. THE STEERING WHEEL IS SHAKING AND THE ENTIRE JEEP IS SHAKING. THE PROBLEM STARTED OCCURRING WITH 14,000 MILES ON THE JEEP

WHEN DRIVING ABOVE 50 MPG, THE JEEP WOULD SHAKE VIOLENTLY AFTER HITTING POTHOLE. THE STEERING WHEEL, AND FRONT END RATTLE, AND THE WHEEL WOBBLE, FEELING LIKE THEY ARE GOING TO FALL OFF THE CAR. IT ONLY STOPS WHEN YOU SLOW THE VEHICLE DOWN BELOW 40-50MPS.

UPON HITTING BUMPS IN THE ROAD I EXPERIENCED A VIBRATION IN THE STEERING WHEEL. IT GOT WORSE AND BECAME A VIOLENT SHAKE. I TOOK IT TO THE DEALERSHIP, WHERE I BOUGHT IT A MONTH PRIOR AND THEY SAID THEY COULDN'T FIND ANYTHING. THIS IS OCCURRING MORE FREQUENTLY. THE DEALERSHIP TOLD ME THAT THE NEW JL HAVEN'T HAD ANY REPORTS OF THIS LIKE PREVIOUS MODELS HAVING THE ' THE DEATH WOBBLE.'

2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .

I ENTERED A PARKING SPACE AND WAS NOT WITHIN THE LINES. I BACKED UP ABOUT 2 FEET AND FELT A SUDDEN STOP AND 'CLUNK.' I COULD NOT MOVE THE SHIFTER AT ALL. THE DASH DISPLAY SAID 'PARK LOCK.' IT INSTRUCTED ME TO TURN THE CAR OF AND THEN PUT IT BACK IN GEAR. AFTER 3 ATTEMPTS TO DO THAT (I MAY HAVE BEEN RUSHED THE FIRST 2 TIMES) THE I WAS ABLE TO PUT IT IN GEAR. THERE ARE FEWER THAN 500 MILES ON THIS NEW VEHICLE. IT HASN'T HAPENED AGAIN, BUT THIS SEEMS VERY DANGEROUS. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER.

MY 2018 JEEP WRANGLER JL EXPERIENCED THE JEEP "DEATH WOBBLE" ON THE FREEWAY AT SPEEDS ABOVE 60 MPH AFTER RUNNING OVER MINOR PAVEMENT IMPERFECTIONS. THE WOBBLE WAS SO SEVERE EACH TIME I HAD TO PULL OFF THE FREEWAY ONTO THE BERM AND COME TO A COMPLETE STANDSTILL FOR THE WOBBLE TO STOP. THE WOBBLE OCCURRED FOUR TIMES IN THREE DAYS. I PURCHASED THE VEHICLE ON 03/30/2018. THE DEATH WOBBLE MANIFESTED IN EARLY OCTOBER, 2018. I TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WITHIN A WEEK. THE ONLY PROBLEM DISCOVERED WAS THE TIRES WERE ALL OUT OF BALANCE. THE DEALER BALANCED THE TIRES. TODAY IS NOVEMBER 20. SO FAR, THE DEATH WOBBLE HAS NOT REOCCURRED.

WHILE DRIVING ON HIGHWAY AT HIGHWAY SPEED AND CHANGING LANES JEEP HIT SMALL BUMP IN THE ROAD AND STARTED SHAKING VIOLENTLY. STEERING WHEEL HAD TO BE HELD FIRMLY TO MAINTAIN CONTROL. THE PROBLEM WAS RESOLVED BY SLOWING DOWN TO BELOW 40 MPH. PRIOR TO THIS INCIDENT JEEP WAS BEING FLAT TOWED BY A MOTOR HOME. WE THOUGHT A BACK TIRE OF THE MH HAD BLOWN. WE PULLED OFF AT THE NEXT EXIT, UPON INSPECTION NO ISSUES WITH THE MOTOR HOME. WE SUSPECT IT WAS THE SHAKING OF THE JEEP THAT WAS SHAKING THE MOTOR HOME.

PURCHASED NEW IN JULY 2018. CURRENTLY HAS 5,800 MILES TRAVELED. I HAVE EXPERIENCED THE SEVERE "DEATH WOBBLE" THREE TIMES. ONCE AT 65MPH WHEN I HIT A ROUGH EXPANSION JOINT IN A BRIDGE. THE OTHER TWO AT ROUGHLY THE SAME SPEED, AND I HIT BUMPS IN THE HIGHWAY. IN READING THE PROBLEMS OTHER OWNERS HAVE EXPERIENCED, I DID TRY LOWERING AIR PRESSURE IN THE TIRES. THEY WERE ALL INFLATED AT THE HIGH END OF THEIR RANGE FOR WINTER. I LOWERED EACH ABOUT 10% - AND I HAVE NOT HAD ANY WOBBLES SINCE. THIS MAY BE A COINCIDENCE OBVIOUSLY. WHAT IS BAD ABOUT ALL THIS IS THAT MY WIFE WILL NOT DRIVE THE JEEP SINCE SHE WAS A PASSENGER DURING A DEATH WOBBLE. I DO NOT FEEL ANY PROBLEMS WITH ALIGNMENT. I HAVE NOT HAD THE JEEP OFF ROAD YET, SO NO STRESS ON THE SUSPENSION OUTSIDE OF NORMAL DRIVING CONDITIONS. AND I HAVE NOT EVEN DRIVEN MORE THAN AROUND THE BLOCK IN FULL 4 WHEEL DRIVE.

ON THREE SEPARATE OCCASIONS I HAVE EXPERIENCED WHAT IS KNOWN AS THE "DEATH WOBBLE" WHERE THE JEEP FEELS LIKE IT IS OFF BALANCE AND SHIFTING FROM SIDE TO SIDE; ALMOST LIKE YOU ARE SLIDING ON ICE. THIS HAPPENS AT A RATE OF SPEED OF 45 MPH OR LESS. MY JEEP HAS 5,400 MILES ON IT AND HAS NEVER BEEN MODIFIED.

DRIVE TRAIN VIBRATION MOST NOTICEABLE BETWEEN 59 - 64 MPH. VIBRATION IN STEERING WHEEL, DRIVER AND PASSENGER FRONT SEATS, FLOOR PANS. 10/3 - 10/8/18 DEALER INSPECTED ENTIRE VEHICLE, BALANCED, ROAD FORCE TESTED TIRES FOUND ALL WITHIN SPEC AND BALANCED WITH NO INDEXING REQUIRED. IN ADDITION TO EXTENSIVE ROAD TESTING, EVALUATION, THE SERVICE DEPARTMENT TEMPORARILY REPLACED 2018 JLU RUBICON WHEELS/TIRES WITH WHEELS/ROAD FRIENDLY TIRES FROM OTHER WRANGLER MODEL AND DRIVE TRAIN VIBRATION WAS STILL PRESENT. DEALER SERVICE SHOP FOREMAN INDICATED TRANSMISSION, TORQUE CONVERTER OR DRIVE SHAFT OUT OF BALANCE BUT NEEDED GUIDANCE FROM CHRYSLER ENGINEERING ON NEXT STEPS AND PROPOSED RESOLUTION. MET WITH CHRYSLER ENGINEERING AT DEALERSHIP SERVICE DEPARTMENT 10/22/18 AND CHRYSLER ENGINEER STATED IT'S THE TIRES AND AFTER ANOTHER BALANCE AND ROAD FORCE TEST INFORMED ME EVERYTHING WAS WITHIN SPECIFICATIONS AND THEY ROTATED TIRES FRONT TO BACK. NO CHANGES TO PROBLEM AND VIBRATION STILL EXISTS. I'VE HAD THE TIRES/WHEELS BALANCED AND ROAD FORCE TESTED BY AN INDEPENDENT 3RD PARTY AND NOW TWICE BY THE DEALERSHIP. VEHICLE IS LESS THAN 2 MONTHS OLD AND 1300 MILES.

WANDERING VEHICLE, UNSTABLE STEERING CORRECTION REQUIRED, LOOSE STEERING REQUIRING CONSTANT INPUT FROM DRIVER TO MAINTAIN LANE AND VEHICLE STABILITY. CHRYSLER OPENED A STAR CASE ON 10/10/18 S1819000003 TO TIGHTEN BALL JOINTS AND RELATED COMPONENTS SPECIFICALLY RELATED TO THIS ISSUE FOR ALL JL OWNERS AND SPECIFICALLY CALLED OUT JL ADJUSTMENTS ARE DIFFERENT FROM THE JK WRANGLER. THIS SERVICE WAS PERFORMED ON MY VEHICLE 10/22/18 WITH NO BENEFIT, WAS ALSO INFORMED ALL BOLTS/TORQUE ADJUSTMENTS WERE IN SPEC UPON INSPECTION AND TEST. TECHNICIANS THEN LOOSENED AND TIGHTENED BOLTS PER STAR CASE SPECIFICATIONS FOR THE JL. JEEP HAD CHANGED THE PSB SPECIFICATIONS/ADJUSTMENTS MID (MAY) 2018 TO ALLEVIATE JL STEERING LOCK UP ISSUES OWNERS WERE EXPERIENCING AND IT RESULTED IN THE LOOSE STEERING, LANE WANDERING ON VEHICLES MANUFACTURED AFTER THIS DATE/CHANGE. MY JLU RUBICON WAS MANUFACTURED 7/27/18. I'VE BEEN INFORMED BY THE DEALERSHIP AND CHRYSLER ENGINEERING THAT CHRYSLER IS AWARE OF THIS ISSUE AND NO RESOLUTION EXISTS. THE CHRYSLER ENGINEER ALSO STATED HE "WOULD RATHER HAVE A VEHICLE WITH LOOSE STEERING THAN ONE THAT LOCKS UP."

MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL WOBBLED AND VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY PRICE MT POCONO CHEVROLET (570-839-0810, LOCATED AT 2969 PA-940, MT POCONO, PA 18344) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPENER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE PART WAS ON BACKORDER AND WOULD NOT BECOME AVAILABLE UNTIL APRIL OF 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE CONSUMER STATED THE PROBLEM PERSISTS AND FEELS ITS A DEFECT IN THE BALL JOINT OR WHEELS. *TR CONSUMER STATED AS PER MY COMPLAINT OR YEAR AGO MY JEEP HAD A TERRIBLE WABA HAVE TO BRING IT BACK THREE TIMES I THOUGHT IT TO BE CORRECTED NOW ALMOST A YEAR LATER IT IS STARTING AGAIN IT IS ACTUALLY A KILLER WOBBLE WITH THE WHEEL VIBRATING TERRIBLE. DUE TO THIS WOBBLE I FEEL THERE IS AN INHERENT PROBLEM IN THE BALL JOINTS AND WHEELS THEREFORE I'M NOT SURE HOW TO APPLY FOR THE LEMON LAW BUT IT APPEARS MY CAR IS A LEMON. *JB

WHITH ONLY 6,OOO MILES ON MY WRANGLER I NOTICED SOME SLIGHT SHIMMYING WHILE DRIVING ON THE MAIN ROADS THEN WHEN I GOT ON THE EXPRESSWAY I HAD JUST REACHED ABOUT 65MPH AND MY JEEP STARTED SHAKING UNCONTROLLABLY WHICH FORCED ME TO PULL OVER AND CALL A TOW TRUCK. IT TOOK ALMOST TWO MONTHS FOR THE PART TO COME IN ( STEARING DAMPER) AND 2 TRIES FOR THE DEALERSHIP TO FIX THE PROBLEM. I HAVE HAD IT BACK ONE WEEK .

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK PROFUSELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAWLESS CHRYSLER DODGE JEEP RAM (888-384-4956, LOCATED AT 196 LEXINGTON ST, WOBURN, MA 01801) WHERE IT WAS DIAGNOSED THAT THE DAMPER NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOMEONE WOULD BE SENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE CONTACT STATED THAT NO ONE WAS SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

THIS VEHICLE HAS "DEATH WOBBLE" AS IT HAS BEEN CALLED. WHEN DRIVING AT HIGHWAY SPEEDS AND HITTING A BUMP, BRIDGE JOINT, OR IMPERFECTION IN THE ROAD, THE FRONT END VIOLENTLY SHAKES. IF LOOSEN GRIP ON WHEEL IT GETS WORSE. IT WILL CONTINUE FOR MILES SHAKING THE VEHICLE EXCESSIVELY. ONLY WAY TO STOP THE SHAKING IS TO SLOW TO ABOUT 50 MPH. STARTED AT ABOUT 12, 400 MILES. TOOK TO SHOP AND THEIR GUY CALLED IT DEATH WOBBLE.THE MORE YOU DRIVE THE WORSE IT GETS, AND IN NOV ABOUT 14TH OR SO THEY HAD ME COME IN AND PUT A AFTERMARKET HD STEERING STABILIZER ON IT.IT WORKED FOR ABOUT 1500 MILES THEN THE WOBBLE RETURNED.I REPORTED IT AND ON THE 17TH DEC THEY HAD ME COME IN AND PUT FACTORY STABILIZER BAR ON AND TOED IN MY FRONT ALIGNMENT. THAT WORKED FOR TWO DAYS. WOBBLE CAME BACK AND I REPORTED IT. THE MORE I DRIVE THE WORSE IT GETS. I WENT TO SHOP ON 31 DEC TO SEE WHAT WE ARE DOING. THEY SAID THEY WOULD GET BACK TO ME. PROBLEM IS NOT STABILIZERS AND TOE ALIGNMENT. GEOMETRIC AND SOMETHING IS WEARING OUT CAUSING ALL THIS.THE EFFECTIVENESS OF STABILIZERS ARE LASTING LESS EACH TIME. BAND AID FOR THE BIGGER ISSUE.I HAVE OWNED 18 JEEPS AND HAVE 4 CURRENTLY, ALL WRANGLER/TJ/CJ. NONE HAVE DONE THIS OR DO THIS.MODIFIED OR NOT. AND THIS NEW 2018 JL IS STOCK.

ON SEPTEMBER 14, 2018, I LEASED MY BRAND NEW JEEP JL SAHARA 2018. I SIGNED UP FOR JEEP APP AND IMMEDIATELY NOTICED A RECALL FOR MY CAR - 2018 JL TRACK BAR WELD, RAISING CONCERN. ON OCTOBER 21, 2018, WITH LESS THAN 1000 MILES, I WAS DRIVING ON LOCAL HIGHWAY AT @ 60MPH, HIT A BUMP AND MY ENTIRE STEERING/FRONT OF CAR BEGAN VIOLENTLY SHAKING. I IMMED. SLOWED DOWN TO HOPE RE-ALIGN AND GAIN CONTROL OF STEERING/CAR. IT WAS THE MOST FRIGHTENING EXPERIENCE AS I WAS GOING 60, HAD TO SLOW TO 35, WHILE OTHERS WERE SPEEDING UP BEHIND ME, IN ADDITION TO BEING SCARED & FEELING UNSAFE IN AN OUT OF CONTROL CAR. I CALLED JEEP DOWNINGTOWN IMMED. ON 10/22 TO BRING CAR IN THAT WEEK - 10/26. I LOOKED IT UP AND CLEARLY IS THE KNOWN ISSUE CALLED THE "DEATH WOBBLE". ON 10/25, AGAIN ON HIGHWAY @ 65-70 MPH, I HIT A BUMP, EXPERIENCED A YET WORSE VIOLENT SHAKING/OUT OF CONTROL STEERING OF MY CAR. I PULLED OVER AS COULD NOT GAIN CONTROL SLOWING DOWN. I GOT BACK ON HIGHWAY ONLY TO EXPERIENCE IT YET AGAIN! I WAS SHAKING, SCARED AS I COULD HAVE BEEN KILLED IN ADDITION TO OTHERS!! I IMMED. CALLED JEEP DT AND BROUGHT CAR INTO SERVICE. IT IS NOW 28 DAYS AND MY CAR IS STILL IN SERVICE!!!. MY EXPERIENCE WITH THE DEALER HAS BEEN NOTHING BUT A NIGHTMARE. THEY TRIED 1) RECALL, 2) SERVICE SOFTWARE BULLETIN UPDATE, 3) STEERING STABILZER PART AND 4) TIE ROD PART, NONE FIXED PROBLEM. I LAST HEARD FROM THEM ON 11/9 WHEN THEY ORDERED TIE ROD - 13 DAYS AGO, UNACCEPTABLE! I FILED A CASE WITH JEEP CHRYSLER FCA ON 11/3- #57311328 AND HAVE HAD POOR RESPONSE. I HAVE DOCUMENTED EVERY DAY. I FILED COMPLAINT WITH PA ATTORNEY GENERAL, NO RESPONSE. I HAVE CONTACTED LEMON LAW LAWYER AND WILL BE PURSING ACTION. ALL I WANT/DESERVE IS TO DRIVE A SAFE CAR, AS I'M PAYING FOR THAT! AS NHTSA I HOPE YOU CAN ENSURE JEEP TAKES THESE CARS OFF THE ROAD AND REFUNDS US TO ENSURE NO ONE GETS KILLED!

THE STEERING IS NOT FIRM.THERE IS A PLAY IN STEERING WHEEL (1 INCH MORE OR LESS) YOU NOTICE THE PROBLEM THE MOST WHEN DRIVING OVER 50MPH.THIS PROBLEM MAKE IT HAD TO STAY STRAIT ON YOUR LANE WHEN DRIVING FAST. THE DEALER SAID THERE IS NO PROBLEM.