2019 Jeep Wrangler Complaint Log

ON MAY 10 2025 THE INSTUMENT PANEL STOPPED WORKING, NONE OF THE GAGES WORK. NOT ABLE TO DETECT SPEED, GAS, TURN SIGNALS ETC. TOOK IT TO AN INDEPENDENT SERVICE CENTER, WAS TOLD THE INSTRUMENT CLUSTER LOST COMMUNICATION WITH THE CARS COMPUTER. HAS NOT BEEN INSPECTED BY THE DEALER. NO WARNING, EVERYTHING ON THE INSTRUMENT CLUSTER JUST SHUT OFF.

Engine lights on Glass Recalibration failed multiple times. Engine failure when Jeep comes to a complete stop vehicle totally shuts down and needs to be restarted. When manufacture was contacted: not able to sell new engine. Resolution used engine with same issue. No real Resolution.

Lost communication on ABS, traction control , 4wd service, vehicle put itself in auto park, steering wheel locked up and wasn't able to turn the steering wheel, dashboard lights flickering, try turning on vehicle but wasn't responding until a 3 minutes later , check engine light is still on but doesn't have any store messages on dashboard, I have a video of it.

Instrument Panel Cluster Failure: My instrument cluster failure has been an unrepairable issue for my 2019 Jeep Wrangler Sahara which I purchased from Marysville Jeep in Marysville, Washington back in 2021 or 2022. It's been well over at least a year that I have been forced to drive this vehicle where I am unable to know my fuel level, mileage, or speed. I have had my Jeep at the West Hills Autoplex, Chrysler/Jeep Dealership, Auto Center Way, Bremerton, Washington, TWICE for this very same instrument panel cluster failure, and to date, it remains UNREPAIRED. My vehicle is at the same dealership NOW as we speak and has been there since 23 April 2025. I have not had the use of my Jeep for the duration of this time. The time before that, they had my Jeep for about 2 weeks and did not repair the instrument cluster. My associate at the dealership name is Colin. He's constantly informing me that they ordered the cluster but they have not received it because my vehicle was made in Canada. I also saw online that a recall has been issued for certain 2018-2024 Jeep Wrangler vehicles, including the Sahara, due to potential instrument panel cluster failure. The recall number is 30B. I looked for this recall using my VIN on the NHTSA website, but it showed no recalls for my particular vehicle. However, I have this exact same problem with my Sahara. Colin informed me on 5 June 2025 that he has exhausted his last avenue to figure out why my Jeep still has a failed instrument panel that has not been repaired/replaced since 23 April 2025 and to basically come pick up my jeep or call someone else to help remedy this issue. Colin's phone number is (360)429-0384. He also gave me numerous dates that the new cluster was to arrive at the dealership, but to no avail. Also, in between the two times at the dealership, I took it to a repair shop who tried to order the cluster but could not get it, because the dealership is the only entity that can order the cluster. Thank you!

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument clustered and flickered, displaying a black screen. The vehicle was taken to the dealer, where it was diagnosed with an instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 92,000.

ABS module has failed, according to dealership. The car has been in the service department at the dealership four times now in the past month. All of the warning lights go on, the car drives sluggishly, and I am told the car is undrivable due to the potential loss of brakes. Apparently there is a huge backorder of this part, but I purchased a max care extended service warranty and I feel that the dealership needs to make good on this. It's becoming a breech of contract.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel suddenly failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument panel. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000. The VIN was not available.

The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the message "Service Shifter" was displayed and several unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, only the check engine warning light remained illuminated. Additionally, the contact stated while driving on a back road at 25 MPH, the windshield wipers engaged independently, and the power steering became inoperable. Several unknown warning lights were illuminated. The contact immediately pulled over, and the vehicle was towed to a local independent mechanic, where the failure could not be duplicated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 66,201.

The contact owns a 2019 Jeep Wrangler. The contact stated that upon picking up the vehicle from the dealer after a battery replacement, the instrument panel was blank. The vehicle was taken back to the dealer to be diagnosed and the contact was informed that the instrument panel was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM) as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.

the instrument cluster screen that shows mileage, gas and temperature went blank while i was driving and was a distraction and safety issue.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster flickered and failed to function as needed. In addition, the contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. In addition, the contact stated that the failed part number was PN: 68377789AD. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with instrument panel internal circuitry. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while his daughter was driving 55 MPH, she became aware that the instrument panel was dark. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The approximate failure mileage was 56,000.

Driving on interstate 35 south in fifth gear. There was a loud BANG! and then we lost power. Barely made it off a tight overpass and we saw the smoke. The car was quickly on fires we got out as it started to engulf the jeep with flames. It was a total and complete loss - and very dangerous.

There is an active recall that was issued back in October 2024 for jeep wranglers 2018-2024 with the IPC (instrument panel cluster) going completely black. My jeep currently has this issue, I cannot see my fuel level, speed, odometer, oil and engine temps or any other vital information when driving. When I search my VIN number my vehicle shows I do not have any recalls even though the jeep has the exact problem shown in the recall.

Rear glass exploded.

Vehicle is inoperable. Dealer says it is a bad ABS module. 80+ codes were thrown, dashboard lights flickering on and off. Right brakes locked up on mechanic test drive. All ABS functionality failed. The part is not being manufactured at this time. I have been told that there is no date when to expect the part's availability. This seems to be a common issue that should be recalled.

My central instrument gage cluster has gone black, not being able to see important safety information and car notices. I can't see car info such as milage , fuel, safety warnings, tire information etc etc.

In two separate incidents (six months apart) and without warning, the Jeeps power steering suddenly failed. An indicator warning did come on but not prior to the failure in both instances. In both situations, I was attempting to exit very busy highways and little to no control over my vehicle. Some time after I had exited the highway, the Jeeps powering steering suddenly came back on. When I returned home, I had the vehicle inspected at the dealership both times and they were unable to determine any reason as to why the steering would have failed and without warning. Without an identifiable and fixable problem, I am very concerned about my personal safety and the safety of others on the roadway in the event that this should happen again without warning.

We are having continual issues with the visors on our Jeep where both the driver and passenger visors fall out of their mounting brackets. Not only do they impair vision, but the drivers one has caught in the steering wheel and almost caused a crash. Please note this vehicle is used solely for highway use and has never been off road. I spoke with the dealer and they said this is a known issue and recommended I purchase 3rd party aftermarket clips on Amazon or alternatively they could replace the whole assembly for a significant fee.

Sun visors on driver and passage side pop off while driving. They are not held in position due to faulty parts and cause a hazard while driving because they swing uncontrollably while in motion. Not safe. Dealership has not helped with this hazard. Ive researched and this is a wider issue with other jeep owners all experienced the same driving hazard.

My IPC keeps flashing and going blank or black screen. I’m unable to see the information about my vehicle including fuel levels. I have not taken my car to a dealer yet since I am waiting for the new part but I saw that there was a for notifying that jeep wranglers from 2018-2020 had this specific issue yet my vin has no recalls.

The Module Steer in the steering wheel has failed in my 2019 Jeep Wrangler Rubicon.

When vehicle hits pot hole front end steering wheel vibrate shakes steering wheel and whole car. I took it to Jeep dealership in Beeville Tx and was told it’s not under warranty

Body: Paint around door hinges is bubbling. Vehicle was purchased new in 2019, vehicle is not near salt water or driven in, harsh offroad conditions. Vehicle has been garaged daily since purchase and has 44,000 miles on it. Electrical: Instrument cluster reboots and blanks out and speedometer stops working while driving. This vehicle was not included in previous recall #FCA 30B, but the symptoms are identical to that recall. Vehicle has been taken to the dealer who has offered no insight as to what the problem may be. Dealer was shown a video of the problem happening while driving. The attached photo is taken from a video of the cluster while driving. Both the main battery and the Auxiliary battery were replaced to see if that was an issue, it was not.

I have a 2019 Jeep Wrangler, which is part of a recall for what is known as the 'Death Wobble', meaning that when driving over the smallest bump at highway speeds (~60mph), the vehicle begins to shake uncontrollably. This is a known recall and we had it fixed through the recall. After the fix at the dealer, the same death wobble problem persists again. The dealer/manufacturer is not solving the root cause, but rather putting a temporary fix on the issue. Very unsafe

Vehicle has electrical issues that cause system malfunctions including loss of ABS, power steering, speed control, and speedometer. Multiple attempts by jeep dealership are unable to diagnose issues.

Our 2019 Jeep recently experienced the “death rattle” where the steering and suspension shake violently at speeds 65 mph and above. This recently occurred on a 70 mph freeway and nearly caused a sideswipe accident with a large semi as I was thrown from my travel lane. The Jeep owners forum (and Fiat Chrysler America) know about this issue with the steering dampener, but neither the NHTSA nor FCA has seen fit to issue a warning or recall. Our Jeep is never taken off-road and is under 60,000 miles. We are the original owners, and the Jeep is currently with the dealer.

We were exploring some remote mountain roads on Saturday 11/23/2024. The Jeep was running fine and nothing abnormal was observed. We stopped for lunch at an area with a nice view. We made sandwiches and took our time eating. After packing up, we jumped back into the Jeep to continue our journey. I started the Jeep and we immediately smelled fuel. I turned the Jeep off to investigate and found a large amount of fuel on the ground under the rear area of the engine. I had my wife start the Jeep again briefly to see where the gas was coming from. As soon as she started it, an ALARMING volume of fuel began to spray all over the exhaust and turbo. The high pressure fuel line from the gas tank to the high pressure fuel pump on the rear of the motor had ruptured and was dangerously spraying an enormous amount of fuel all over the rear driver side area of the engine bay. We were lucky in that we had stopped for lunch and the exhaust had cooled down and did not ignite the gas. We were unlucky because we were stranded in the backcountry with a vehicle that was inoperable. Fortunately, we were able to get the Jeep off of the mountain and back onto the trailer 5 hours after the incident and before dark. Had the timing of the failed fuel line been different, I could have been driving down the road or highway with a hot exhaust and the Jeep would have ignited and caught fire very quickly. What is even scarier to me is that I take my two toddlers to day care every day in this Jeep. Had a vehicle fire ignited with the amount of fuel that was spraying (and would have continued to spray if the Jeep was left on) would have engulfed the Jeep very quickly. Who knows if I would have been able to get both kids out of their car seats in time to save them. This is very dangerous! I know there have been many Jeep JLs that have caught fire. I have an example of the failure that is likely causing these fires! The part is available for inspection.

It is the same thing as th 30B recall I can send a picture

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 35 MPH, the instrument panel went dark and became inoperable. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The failure mileage was 68,000.

Our rear axle broke while driving on the highway 600 miles from home with our 2 children. Vehicle was towed to the dealership where it was confirmed. Vehicle has now sat for 3 months because the part is on backorder. It seems as though this is a common issue if they can't keep up with the part needed. There is no warning lights or any way to know this happens until you get stuck. We had the vehicle in the shop not long before getting brakes and an Inspection and there were no issues noted.

My fuel line keeps breaking and when this occurs my car reeks of gas. This is an expensive fix I’ve already done 3 times.

Vehicle has a loose steering feel and wanders , Jeep has a TSB for a steering box replacement for this issue but will not cover the cost under warranty

The information center and warning went dead on the instrument cluster.

Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.

The National Highway Traffic Safety Administration (NHTSA) has a bulletin about coolant leaks in Jeep Wranglers with 2.0L engines: Bulletin: 07-001-20 REV. A, dated April 9, 2020 Vehicles affected: Jeep Wranglers built before November 30, 2019 with a 2.0L I4 DOHC DI Turbo Engine or 2.0L I4 DOHC DI Turbo Etorque Engine Issue: The coolant inlet tube fasteners may become loose, causing a coolant leak Solution: Remove the coolant inlet tube fasteners, clean the threads, add Thread Loc, and reinstall Tightening torque: Tighten to 11N∙m (8ft. lbs.) A coolant leak can cause the engine to overheat and potentially lead to engine failure.  Engine fan was not shutting off after leaving a covered parking garage and an engine alert appeared and displayed that the engine was overheating. Had my jeep towed home. We were able to see that the main coolant reservoir was empty and that there was dry coolant all around the engine. Our jeep has not been fixed and is not drivable. Need guidance as there isn’t a recall on this but a known issue, and you have a bulletin out about it.

while driving on Interstate Highyway aproximately 65 MPH and passing over a bridge the front end started shaking violently. I hit the brakes and it finally stopped as I slowed. It did this 6 times on the same trip and has repeated multiple times. I took it to the dealer and told them it had done this when I first bought it and they said they would have to evalaute it. When I first bought the car it had 19k miles on it with this death wobble. They said it needed a recall accomplished and it never happened again. Now the car has 71k miles on it and it is happening again. The dealer says they have to order a part. I believe the car is unsafe to drive on an interstate with this condition. Also owners with similar Jeeps have to be aware that this condition which was fixed with a recall can return after so many miles. They will not tell me the component or part number of the component.

bad ABS module part is not being produced in re-enegineering since 2023 jeep has all warning lights on will go into limp mode speedometer stops working braking distance is increased will not shift into gear no time line on remedy or help from jeep

The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel cluster was inoperable. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System). The vehicle mileage was approximately 109,000 at the time the vehicle was taken to an unknown local dealer for diagnostic testing. The dealer determined that the instrument panel cluster needed to be replaced, and the dealer confirmed that the VIN was not included in the recall. The vehicle had not been repaired, and the manufacturer had not been notified of the failure.

The vehicle started to have braking issues where the brakes would sometimes apply both front brakes or one one front brake causing the vehicle to swerve erratically when braking. Sometimes the right front brake would also stay applied for extended periods of time causing the vehicle to pull hard and the braking system to overheat so hot that I burned my fingers on the tire rim after parking the vehicle and inspecting. The Jeep has been at the dealership for repairs for over 7 months under warranty and they don't know how to fix the vehicle and are not willing to replace it! This is a massive safety concern that should make everyone think twice before buying a Jeep when the brand wont even take care of there customers!

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 60 MPH, the vehicle experienced a loss of motive power. The contact pulled over the shoulder of the roadway, but the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was not repaired and remained at the dealer unrepaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, there was a grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there were shards of metal inside the rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

rear upper coil spring pockets weld failures on vehicle found during inspection.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 50 MPH, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was unknown.

I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .