2019 Jeep Wrangler Complaint Log

Jeep Wranglers in the older/early models had aluminum steering steering boxes that would have excessive play do to thermal expansion. Jeep never made it recall but did provide a TSB NUMBER: 08-074-20 REV. B GROUP: 08- Electrical DATE: September 26, 2020. The TSB would recommend the aluminum steering box be replaced with a steel one. The issue is that many dealers refused to do the fix/change parts for free under or out of warranty. Its clearly an issue as later/newer models of the Jeep JL Wrangler started shipping with the steel steering box.

Sometime in January of 2019, while living in Florida my Jeep had recall work done to make repairs related to the “death wobble” prevalent in 2018-2020 Jeeps. In 2020, after purchasing the vehicle, I experienced the death wobble. I then took my vehicle in to Orlando Chrysler, and was informed that when the recall repair was done, the part involved was installed backwards. The completed the necessary repair. I had not experienced the situation again until yesterday, when I picked up my Jeep from the Dodge dealership in Greenville, South Carolina, where Another recall was being dealt with. I returned to the dealership and was told in no uncertain terms they did nothing, and because there are no outstanding recalls on the vehicle related to the death wobble, they are under no obligation to do anything about it, including checking to see if the previously recalled parts that were replaced need replacing again. However, as it is occurring again my Jeep is once again unsafe to drive.

ABS module went out in July of 2024, after being replaced in February 2024. Jeep does not have any of the parts available, the same part was recalled for the Grand Cherokee and Ram 1500. My jeep has been unable to drive since the part malfunctioned.

Every light started blinking and the auto start started flashing and said auto start disabled. The jeep slowly started to die. I pulled over off the high way thankfully in a safe spot and it locked up. The steering wheel locked the shifter couldn’t move. Turned the car off and back on it was clicking but not turning off. Had to get it towed. There were no loud noises no oil leaking nothing. No indicators before hand of the Jeep needing oil change or misfiring. Got it diagnosed and they said my engine seized up and I had blew a piston. WITH NO WARNING or indicator of anything in the months weeks days prior. My engine light never came on.

Hit tree at 15 to 20 mph. Airbags did not deploy. Passenger incurred fractured sternum from seatbelt. Car totaled due to damaged bumper and bent frame.

My Jeep just died in the middle of the on ramp to the freeway. We had to push it off to the side of the road. The lights all worked, the horn worked, the door locks worked and the radio worked. We tried jumping both batteries and it would not start and the dash would not come on at all. We had it towed to the dealership and they have had it for over 3 weeks and cannot find what is wrong with it. They thought it was the ECU but they said none of the modules are communicating in the vehicle. So they thought it may have a short so they started chasing wires. They still haven't found the culprit and my extended warranty is up in September. It only has 16,000 miles on it.

While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.

I have a 2019 jeep wrangler with under 50,000 miles. The steering damper is defective. I was experiencing what is known as the death wobble. I searched my vin for a recall. No recall is associated with my vin number, although there is a recall for 2019 jeep wranglers. I took my jeep into the dealer to have them inspect. They told me that the steering damper is bad and needs to be replaced. They suggested using an after marker sterling damper because the Oem part is garbage. I paid over $400 to replace the steering damper. I have called and chatted online with Jeep about this concern. Nothing is being done because my vin is not part of the recall even though I had a defective steering damper. The death wobble was getting really bad and I was afraid of getting into an accident. I believe jeep is being reckless and negligent with this lack on action.

Who’s driving down the road the sun visor dropped down nearly causing me to crash due to not being able to see with the visor hanging in the way.

When driving over 55 + jeep shakes violently also does the same when going in reverse. Rollover warning ️ light is constantly on warning me not to drive over a certain mph. Diagnostic test came back as faulty suspension.

The contact owns a 2019 Jeep Wrangler. The contact stated that upon having the vehicle repaired under NHTSA Campaign Number: 23V116000 (Power Train) and driving at an undisclosed speed, the service transmission warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to diagnose a failure and advised the contact to drive the vehicle for a few days and report back with any changes, but the warning light had remained illuminated. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.

I was stopped waiting for traffic to clear to make a right turn into oncoming traffic. I started going to the nearest lane I had available . When I was half way into the turn, the power steering went out. I had to react fast as there was a vehicles coming and due to the power steering failing it caused me to merge slightly into the middle lane. Luckily the other vehicle that was going to crash me changed lanes. So I pulled over and turned off the jeep, turned it back on and it drove normal. I have taken it to multiple shops and they stated pcm is okay battery is okay but they cannot find what nearly put my 2 year old son in an accident.

This Jeep has the exact issues addressed in recall 24V-652 but this Jeeps V.I.N was not included. We have no dash display. Dealership said we needed to request that it be added before they will repair.

My Jeep Wrangler's instrument cluster randomly shut down while driving. This means I couldn't see the electronic speedometer, odometer, or any other information on the dashboard. There weren't any warning lights before it failed. I had the dealer fix it, but Jeep wouldn't cover the entire cost of the repair, even though the dealer confirmed there was no water damage or external cause. It seems like the instrument cluster just malfunctioned and fried. This appears to be a recurring issue with Jeep Wranglers, and it's concerning that Jeep isn't taking responsibility for a problem that could be a safety hazard, especially when using features like adaptive cruise control that relies on the digital screen. Attached is the repair order and invoice detailing the problem. I also have a video of it mid-failure if you need it. This shouldn't happen with a vehicle at 46K miles, major safety concern.

The contact owns a 2019 Jeep Wrangler. The contact stated that while her daughter was driving at an unknown speed, she fell asleep while driving the vehicle collided with a mailbox, rolled over, and crashed into a tree where the vehicle came to a stop. The contact stated that only one air bag was deployed and the seat belt released her during the collision. The contact's daughter sustained face, arms, side, back side, and leg injuries. Medical attention was required. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

Approximately 4to6 months after I bought my jeep following issues: electric bolt comes on. At a red light engine shuts off. Have to stop in middle of traffic to restart and pra it restarts. Sometimes this takes 3 or 4 tries. Sometimes many times when I try to start my car will not start. Many times I am unable to shift the jeep and takes 40 min to get the throttle into gear. Wheel locks. Windshield wipers come on at random times. This is a severe safety hazard. I did buy an extended warranty and they tell me it is not covered. I’ve followed up for any recalls and they tell me no recalls. I had some minor recall done a few months ago and now my jeep is worse than before. The stress of this is immense. Very very unsafe and I do not have the money to fix it. I love my jeep. I got one because my daughter knew how much I wanted a jeep so I purchased one a month after she died. This is a real safety concern and I have contacted dealership multiple times. Also informed the BBB. Please help me. Thank you. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The seatbelt retractor did NOT work on my driver seatbelt. I almost got into an accident and the seatbelt never tightened across my chest. I hurt my wrist in the process by being pushed into my steering wheel. There is already a recall on this exact part for SOME Jeep Wranglers manufactured in 2019, but mine did not fall into the active recall. Clearly it should be.

Corrosion around driver and passenger door hinges.

There is a water leak from the dash mirror that has not been repaired by the dealership 4 times that has been taken for the same issue. When it is raining, and vehicle is moving the water comes out of the mirror area and prevent a clear visibility in the traffic. It may damage the electrical connection that run by this area or and produces a metal corruption...

While driving the last couple days, our 2019 Jeep Wrangler Rubicon unlimited started the “Death Wobble”, an uncontrollable violent shaking from left to right. Occurred three days in a row, took vehicle to Jeep dealership to ensure extended warranty coverage

Loss of power on the highway, check engine light, battery light, PCM light, Service start/stop system light, stalling and shutting off when put into reverse. Code for MGU. It’s an etourqe Jeep Wrangler, no alternator and no aux battery. It’s been at a dealership since March 6th. They’ve replaced the MGU twice, which is a $15,000 part. They’ve replaced belts, belt tensioners, a crank shaft sensor and opened a star case and cannot remedy the issue. It still stalls and dies when put into reverse. Losing power and being unable to accelerate on the highway is exceedingly dangerous. The vehicle stalling and dying in any scenario is exceedingly dangerous. Not only to myself and the people in my vehicle but to others around me. The issue has been reproduced multiple times at the dealership and they cannot correct the problem.

1st problem was death wobble on highway took to dealer fix, 2nd problem was death wobble on highway tire rods fixed. 3rd problem stealing lock on highway and car wobbling. Towing to dealer. All times car had to be towed. All times going 50 on highway which has been dangerous.

The contact owns a 2019 Jeep Wrangler. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the "Service Transmission" message was displayed. The vehicle was taken back to the dealer, where the recall repair was performed a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to take the vehicle to another dealer. The failure mileage was approximately 36,000.

The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The front seat belt retractors do not lock as intended to prevent increased risk of injury in the event of a car crash Jeep wobbles when hit a bump on highway going 50+ mph (no customization or modifications)

Had damper replaced due to death wobble at 39k miles under extended warranty related to FCA lawsuit. At 59k miles experienced same death wobble and nearly crashed at highway speeds. Took it in and they said the cause was the tie rods were bad, damper was within threshold, but would replace it too as a courtesy and abundance of caution. Wouldn’t do damper replacement without tie rod fix though. Didn’t have damper and would take 5 days to get in (1 day for tie rod part), but when I stated I wanted to repair it they miraculously came up with all the parts and had it finished before tie rod part even showed up. My complaint is that the original FCA lawsuit where they replaced damper was a bandaid for the real problem which is the tie rods. I paid the $2500 but will be pushing this up the chain of command. I know the lawsuit alluded to the damper not being the root of the problem but a cheaper fix for Jeep. The entire experience has been shady at best. Stew Hansen’s in Des Moines, Iowa was the service department.

While accelerating, vehicle refused to shift into second gear and losing power while attempting to accelerate onto the interstate. With the pedal all the way down, the vehicle was going 5mph. No warning lights, sounds or messages were provided. This could have been fatal as it occurred at a merge point on a 70mph interstate. Upon dealership review, the high pressure fuel pump has malfunctioned requiring replacement under 50,000 miles.

I have a 2019 Jeep Wrangler JLU, which currently has a recall out because the clutch pressure plates are apparently bad. I realized today that the symptoms of that recall are EXACTLY what I have been experiencing for several months now. I went to the local Jeep dealer (Wallace Jeep in Stuart, FL) and they said there was nothing they could do because Jeep has not put out parts to remedy the recall yet (even though it's been about a year). They confirmed that clutches have been a problem and it is a serious issue, but I would have to continue to drive it until Jeep put out parts. This is extremely unsafe and the fact that they know how unsafe it is and are still telling customers to drive it until they get the parts figured out is ridiculous.

It started about 4 months ago and continues to get worse and more frequent but it starts shaking and wobbling violently at high speeds especially if you hit a bump it’s almost impossible to keep it in the road. It’s very scary and dangerous. After googling I heard about the death wobble which Chrysler has recalled some of the same models as mine. Any information or help you could give us would be appreciated. It also just started overheating when sitting idle probably not related but don’t understand why mine is having so many problems it’s not old enough

While driving my jeep wrangler went limped windshield wipers came on and every light on the dashboard was lit up . I couldn't brake or press the gas while driving on the highway with other cars. I had to coast to the side of the highway and just pushed to turn off and shift to park . Jeep was towed to the dealership the next available appointment , at the end of March . Wire harness wires were replaced and drove it 4 days and the same issue happened again while I was driving. I am very unhappy that I can't drive my jeep wrangler because I have babies that I worry the issue may happen again and we have a serious accident that would hurt all of us .

The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

So driving about 50-55mph, the dash lights lite up like a christmas tree. Everything from ABS, shifter lock, sway bar, airbags, traction control, aux battery and some other things that i can't remember. Engine lost power, power steering and unable to shift out of park. I took to my local dealer, I didn't buy it from them, and they diagnsoed the issue of a faulty ABS module. This module has been in the stage of "engineering" for over a year. I spent $900 on one ABS module that was available out of 5 in the US from another dealer and to get 20 minutes down the road only to have it happen again. The vehicle was at the dealer for 5 weeks. The new part was to become available on May20th. Two days ago the service manager called to tell me that they pushed the date to Aug 20th. This will be almost 2 years in this process with this part. The manager then proceeded to tell me it will probably be longer as Jeep went to a new vendor and it is redoing the part. I know of hundreds of other owners in the same boat. Jeep star techs say they can't diagnose past this part so I am paying on a big paper weight since November 23. I have started a case with Jeep customer care only for them to say they can't do anything financially or anything other than help expedite the issue. This is a lost cause as it is still being developed 2 years later. My GM of the dealership said he has 4-5 others at his lot in the same boat and a number of other owners with vehicles like myself at the house. I feel the need for someone to put pressure on the vendor to help with getting a recall on this situation.

A safety Recall of the Clutch assembly was put out in February of 2023. No dealerships in a 50mile radius of my location had the parts available to perform the necessary corrective repair and vehicle update at that time. I was told I would be notified of parts availability. It is already 2024 and 11 months later and my vehicle is still at risk of catching on fire and there is still no available parts for performing the repair.

My 2019 Jeep Wrangler has a defective instrument cluster panel. The entire cluster is completely non-functional — I cannot see the speedometer, fuel gauge, warning lights, or odometer at all. This makes it impossible to monitor the vehicle’s speed, fuel level, or safety warnings while driving, creating a very serious safety hazard. I understand Jeep has already issued recall 24V-652 (Chrysler 30B) for defective cluster panels for 2019 and other Wrangler model years, but my VIN is not included even though I am experiencing the same issue. I am requesting that this defect be investigated and my vehicle added to the recall.

The dashboard panel does not light up. It just went out one day and never came back on. I cannot see my mileage, my fuel level or warning lights. I took it to dealership and they did a software update with no changes in dash panel. The dealership stated I needed a dash cluster replaced.

Issues with corrosion around door and hood hinges which risk weakening the structural strength of these panels. This issue is caused by the manufacturing process of using dissimilar metals and is a well documented issue with these vehicles

The contact owns a 2019 Jeep Wrangler equipped with Bridgestone Tires, Tire Line: Dueler H/T 685, Tire Size: 245/75/R17, DOT Number: 9BM1DHV0322. The contact stated while driving 65 MPH, the front passenger’s side tire experienced a blowout. The contact pulled off to the shoulder of the highway and replaced the tire with the spare tire. The tire was taken to an independent mechanic where upon inspection, the mechanic discovered an abnormal tear in the tire along the sidewall. The mechanic stated that the tire was a defective tire. The manufacturer was not notified of the failure. The tire was not replaced. The vehicle failure mileage was approximately 44,200. The tire failure mileage was approximately 4,200.

Typically in the morning my steeling will jerk the first time I make a turn. Luckily I was able to get it under control but almost went off the side of the rode.

The steering is loose and you have to turn the wheel a lot for it to go around a curve and it’s just a hassle

While driving with the sun visor down it became detached from the hinge and swung and hit my face causing distracted driving. It continues to hang due to the defect and is obstructing vision of the windshield for safe driving. The vehicle is available for inspection if requested. This is a safety hazard and an obvious defect with the part mounting the visor to the vehicle. I called the dealership and they confirmed this was a known issue with newer Jeep Wranglers and that the entire visor could be replaced for several hundred dollars at my expense. The visor itself is not the issue, it is how it is secured to the vehicle that is the problem. It appears as though it has detached itself from whatever was securing it safely to the vehicle. There were no warning signs or any issue with the visor prior to it releasing itself and swinging freely causing distraction to driving and possibly bodily injury. When spoken to, the dealership confirmed this is a known issue with the way the newer visors are designed in new Jeep Wranglers. Upon conducting online research, this issue is common and others are experiencing it as well. In a potential accident or general driving this visor could detach itself and be propelled possibly injuring the driver and passengers. This safety related defect needs to be recalled and fixed immediately and not at the owners expense.

ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.

The steering wheel locks up in which it makes it very hard to turn. This usually happens when the vehicle has been sitting for hours and then is driven. Also the weather is usually cold when this happens. Initial driving is hard and it continues for a few minutes. When driving around a roundabout the wheel almost did not straighten out and I would have been going into the curb. This is a dangerous situation in which it has occurred on a regular straight road. The incident occurs at any speed. After putting the vehicle in drive, it is hard to maneuver at the start of being in a parking position. There are no warning lights or error codes that reflect an issue. The dealership has checked it out twice and cannot reproduce the issue. I stated 11/4/23 as the date of occurrence but it has happened many times since late 2022.

Car is always needing a seatbelt change battery is not good visor is always getting replace all this caused by manufacture

I bought this 2019 jeep wrangler and it is still under manufacturer warranty on the transmission and the steering damper . The transmission in my car was leaking bad and I took it to the jeep dealership and they did not know what was wrong or how to fix it . They are all incompetent and stupid and unprofessional and know nothing about cars also the recall on the steering damper was done 2 years ago and now I had to replace it because the car was dangerously shaking very bad . The transmission is still under manufacturer warranty and I took it to another shop and he fixed the leak in the transmission and he said it’s it’s the cooler line connector in the transmission so this repair that cost me 478 dollars should be refunded to me from Jeep manufacturer since it’s still under warranty

ABS light will come on, speedometer will stop working, Gear shift will lock up and not move. Jeep will stop moving while on highway at random times without any warning. Steering will lock up on turns not allowing the vehicle to turn.

The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and was inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

My 2019 jeep wrangler steering wheel starts to vibrate then shake and then the car shakes while I am driving on the highway. It happened 4 times in the last week. One time last week , 2 times last night and once tonight while driving on the highway.

The passenger side Sun visor has broken off up inside the ceiling where it’s hinged so now it just drops down. It’s the same issue all the Jeep visors have. Jeep isn’t correcting the defect. They just keep putting the same problem out for the consumer to deal with over & over again & they’re being allowed to do that!!!

When driving at speeds of approximately 45+ the front end for no apparent reason begins to violently shake back & forth making the vehicle impossible to control. You must immediately put on the brakes to slow the vehicle until the wobbling stops. This has progressively gotten worse. It’s what is referred to as the Jeep death wobble. It is in the shop now waiting to be looked at.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at approximately 55–73 MPH, the vehicle was shaking violently. While driving over a bump in the road, the vehicle was uncontrollable. The contact pulled over several times to regain control of the vehicle. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 36,000.