NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
My 2019 Jeep Wrangler shakes consistently. The shaking is getting worst and unmanageable, it even shakes when hitting a small pothole on the street. It shakes when driving at a low speed and when driving at high speed. From the passenger side, you actually sense the wobbling motion. I took it to the dealership to get it fixed and they said that they did fix it but the problem came back about six months after they supposedly fixed the steering rack. I took it again to the dealership but they said that the vehicle did not have any recalls and the issue was something else. The problem is getting worst and I am scared of causing an accident because that piece of the car it feels like is going to break.
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle was hesitating while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was initially taken to a local dealer where the vehicle was diagnosed with clutch failure; and the vehicle was later repaired by another dealer - Cumberland Chrysler Dodge Jeep Ram (1550 Interstate Dr, Cookeville, TN 38501). The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the failure had returned while driving after the initial repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 32,000. VIN tool confirms parts not available.
The check engine light came on one evening. The next morning during driving the dashboard flashed a "Service Shifter" warning. Then a series of other warnings all light up. The dashboard flashed like it was malfunctioning. The Jeep lost power steering and stuck in the current gear I was in. The vehicle had to be towed to the dealership. They have had it now for four days. And, they have no idea what's wrong with it.
The steering on JL 2019 has been a problem from the start. The steering wheel damper was replaced and the steering is still a problem. There is too much play in the steering which has been the cause of several potential accidents especially at highway speeds.
Steering has gotten extremely sloppy and pulls. Took it to get an alignment and it turns out the steering box is the culprit. There seeks to be many issues with this. Needs to be recalled. Could cause an accident
WHEN DRIVING 70 MILES AN HOUR AND HIT A BRIDGE SEAM WHICH INTERSECT THE HIGHWAY AT 45 DEGREE ANGLE THE CAR GOES INTO A VIOLENT DEATH WOBBLE. WE HAVE HAD 2 JEEP SERVICE DEPARTMENTS LOOK AT THE ISSUE STATING NOTHING IS WRONG WITH THE CAR. WE ARE STILL EXPERIENCING THIS DEATH WOBBLE
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 70 MPH, the front passenger’s side wheel started shaking violently, and the vehicle was maneuvered over to the side of the road to be inspected. The vehicle was taken to the residence. The vehicle was then taken to the dealer where it was diagnosed that the screw hex flange head, bearing intermediate shaft support, shaft steering column, and bolt needed to be replaced. The vehicle was repaired but the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was diagnosed and determined that the same parts needed to be replaced. The vehicle was repaired but the failure recurred approximately 18 months later. The manufacturer was notified of the failure. The failure mileage was approximately 25,911.
LOWERED THE WINDSHIELD PER THE USER MANUAL FOR THE FIRST TIME ON 4/3/21. 2 OF THE 4 BOLTS HOLDING THE WINDSHIELD TO THE FRAME WERE PRESENT BUT NOT TIGHTENED. UNKNOWN IF THEY LOOSENED WHILE OPERATING THE VEHICLE, WHICH HAS APPROXIMATELY 20,000 MILES CURRENTLY, OR WHETHER THEY WERE LOOSE FROM THE FACTORY.
I HAVE HAD DEATH WOBBLE 3 DIFFERENT TIMES ON MY 2019 JEEP WRANGLER THE DEALER SUPPOSEDLY FIX IT, BUT I EXPERIENCED IT AGAIN AFTER FIX. IT HAPPENS WHEN U ARE TRAVELING AT HIGHER SPEEDS AND HIT SOMETHING IN THE ROAD LIKE A HOLE THE STEERING WHEEL OSCILLATES VIOLENTLY
Repeated service axle locker system warnings. Front axle replaced. New DTCM and wire installed
WHILE DRIVING NORMALLY MY DASH LIGHTS AND INFO DISPLAY START RUNNING A SEQUENCE THAT GOES THROUGH A MULTITUDE OF WARNINGS AND SERVICE CHECKS ON THE VEHICLES SYSTEMS, I LOSE POWER STEERING FOR A BIT THEN LIGHTS GO OUT, BUT CHECK ENGINE LIGHT AND ESS STAY ON. WHEN REMOTE STARTING MY JEEP THE SAME THING KIND OF HAPPENS ONLY THE WARNING LIGHTS DO NOT GO OUT QUICKLY AND I CANNOT SHIFT OUT OF PARK TO DRIVE THE VEHICLE, AFTER SOME TIME USUALLY A 1/2 TO A FULL DAY OF WAITING THE LIGHTS GO OUT EXECEPT FOR THE CHECK ENGINE LIGHT AND ESS. I TOOK IT TO THE DEALER THAT I BOUGHT IT FROM AND THEY TOLD ME IT WAS A LOOSE NEGITIVE BATTERY TERMINAL CONNECTION, ABOUT THREE MILES DOWN THE ROAD IT DID THE LIGHTS AND STEERING THING AGAIN.
AS I WAS DRIVING ON THE HIGHWAY AT ABOUT 75+ MPH, I PASSED OVER SOME UNEVEN PAVEMENT AND MY STEERING AND CHASSIS BEGAN SHAKING FOR ABOUT 5-10 SECONDS. WHEN I SLOWED DOWN, IT STOPPED; HOWEVER, IT FELT LIKE THE STEERING WHEEL WAS GOING TO COME OFF AND THE TIRES WERE GOING TO FLY OFF OF MY CAR.
VEHICLE HAS HAD SERIOUS ISSUES WITH STEERING AND SYSTEMS CONNECTED TO IT. I HAVE CHANGED THE STEERING DAMPNER AS WELL AS TEH STEERING GEASR BOX. VEHICLE WANDERS HORIBLY, DOESNT TRACK WELL, AND IS CCONSTANTLY LOSING ITS ALIGNMENT. ITS ISSUES HAVE AFFECTED POWER LOSS, STABILITY CONTROL AND MORE. ITS BEEN IN SERVICE MANY TIMES NOW AND I HAVE ZERO CONFIDENCE IN ITS ABILTY TO CONTROL THIS VEHICLE SAFELY. THERE ARE MANY COMPLAINTS ON THS YEAR RELATED TO STEERING AND I AM ANOTHER. I CAN TURN TEH VEHICLE WHEEL MORE THAN 90 DEGREES WITH ZERO WHEEL MOVEMENT.
I HAVE NOTICED AT HIGH SPEEDS WHEN I AM DRIVING AND I GO OVER A POT HOLE OR EVEN WHEN I GO OVER A RUMBLE STRIP I GET AN AGGRESSIVE STEERING WHEEL SHAKE. ANOTHER ISSUE WOULD BE THE PASSENGER VISOR IT BROKE WHEN MY VEHICLE ONLY HAD 36,600K MILES. I HARDLY USE THE VISOR ONE DAY MY PASSENGER OUT THE VISOR DOWN TO COVER THE SUN FROM FACE AND IT JUST FELL FROM THE CORNER.
DURING SOFTWARE UPDATE VEHICLE QUIT STARTING AND HAS NOT STARTED SINCE.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE WOULD SHAKE UNCONTROLLABLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL PRIOR TO THE CONTACT OWNING THE VEHICLE HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO UNION CITY CHRYSLER DODGE JEEP RAM FIAT (3950 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED WITH THE STEERING DAMPER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Wipers freezing up due to lack of de-over element and / or adequate heat from the front windshield defrosters (heat). Forced to pull up a number of times during bad storms to fix.
OUR VIN DOES NOT MATCH THE RECALL NOTICE FOR THIS CUSTOMER SATISFACTION NOTICE, BUT IT DOES ALL THE SAME PROBLEMS. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10169208-9999.PDF THE FRONT SUSPENSION STEERING DAMPER ON ABOUT 192,000 OF THE ABOVE VEHICLES MAY NOT EFFECTIVELY DAMP OSCILLATION OF THE STEERING SYSTEM, RESULTING IN A SUSTAINED SHAKE OR SHIMMY IN THE STEERING WHEEL. THIS CAN BE MORE NOTICEABLE WHEN DRIVING AT SPEEDS EXCEEDING 55 MILES PER HOUR (MPH) 88 KILOMETERS PER HOUR (KPH) AFTER CONTACTING A BUMPY ROAD SURFACE AND IN TEMPERATURES BELOW 40 FAHRENHEIT (5 CELSIUS).
IT'S ONLY 2 YEARS OLD VEHICLE. SUDDENLY WHEN START ENGINE SWAY BAR DISCONNECT MESSAGE ARE APPEAR IN DASH BOARD. I NEVER USE OFF ROAD.
WHEN HITTING ABNORMITIES IN THE ROAD THE STEERING BECOMES UNCONTROL ABLE AND SHAKY UNTIL SPEED IS REDUCED UNDER 25
STEERING HAS EXTREMELY TOO MUCH PLAY. THE VEHICLE VEERS EVERYWHERE AT HIGHWAY SPEEDS. STEERING WHEEL SHAKES VIOLENTLY IF YOU HIT A BUMP AT HIGHWAY SPEEDS. EXTREMELY DANGEROUS.
VEHICLE EXHIBITS "JEEP DEATH WOBBLE". FREQUENT VIOLENT STEERING WHEEL VIBRATION AFTER JEEP HITS A BUMP OR UNEVEN ROAD CONDITIONS AT HIGHWAY SPEEDS.
I own a 2019 Jeep Rubicon and the steering wheel rotates violently (~25° back and forth) while driving at any speed and when I hit a bump on the road. Even a small bump on the road causes this problem. I have researched this and some Jeep websites call it a ‘death wobble’. 25° violent steering wheel rotation at 70 mph is very startling it is an extremely unsafe. It almost caused me to crash on more than 3 occasions. There are no apparent recalls about this issue but this problem is reported on several Jeep websites. Are there any plans to implement any sort of safety warning or a recall about this problem? Thank you and please keep me posted.
VEHICLES FRONT END BEGINS TO WOBBLE AND VIBRATE AT SPEEDS BETWEEN 45-65 AFTER HITTING A BUMP OR POT HOLE IN THE ROAD. THIS HAS HAPPENED MULTIPLE TIME EVEN AFTER THE RECALL WAS FIXED.
THE VEHICLE IS DIFFICULT TO KEEP IN IT'S OWN LANE WHEN TRAVELING ABOVE 45 MPH. THE VEHICLE WANDERS AND THE STEERING FEELS VERY LOOSE. THERE ARE OCCASIONS ON THE HIGHWAY WHEN A VEHICLE PASSES OR WHEN PASSING A VEHICLE THAT IT FEELS AS IF WE MAY DRIFT INTO ANOTHER VEHICLE. IT'S SCARY ENOUGH THAT WE AVOID HIGHWAYS WITH IT. IT'S CURRENTLY AT THE DEALERSHIP NOW BEING LOOKED AT.
I OWN A 2018 AND 2019 JEEP WRANGLER. I DRIVE BOTH OF THESE VEHICLES ON THE HIGHWAY. WHEN YOUR DRIVING THESE JEEPS WHEN YOU HIT A BIT YOU LOSE CONTROL OF THE STEERING. WHEN I WAS YOUNGER WITH NOT GREAT CARS THIS WOULD BE CALLED HIGH SPEED WOBBLE. THIS SEEMS TO BE A VERY DANGEROUS AND SHOULD BE RECALLED
EVERY TIME I PLUG MY IPHONE INTO THE LIGHTING CABLE THAT IS PLUGGED INTO THE USB TYPE C INPUT THE UCONNECT SYSTEM WILL POWER OFF AND RESET ITSELF. THIS WILL CONTINUOUSLY HAPPEN EVERY 5 MINUTES 3-4 TIMES BEFORE IT STOPS. THIS HAPPENS WHEN THE ENGINE IS ON AND OCCURS WHETHER THE CAR IS MOVING OR NOT.
Loss of some electrical power, including power steering; Check engine light, other warnings are triggered. Can Bus error. Engine fails to turn off. Gear-shift problems. Happens repeatedly
TRAVELING I81 N AT 62 MPH AT APROX 1129 JUST BEFORE THE I80 EXIT AT THE BRIDGE. IT IS A SLIGHT CURVE IN THE ROAD. WE HIT A BUMP AND MY JEEP WENT NUTS AGAIN. IT WOBBLE, STUTTERED, AND SHOOK. SIMILAR TO WHAT HAPPENS WHEN YOU HAVE A TIRE BLOWOUT. THE STEERING WHEEL SHOOK CAUSING LOSS OF CONTROL. LET OFF THE GAS AND SLOWLY APPLIED THE BRAKE. AT 50 MPH REGAINED CONTROL AND CONTINUED ON OUR WAY. MY CELLPHONE WAS NOT SHOOK OUT OF ITS HOLDER LIKE LAST TIME. SO I GUESS THAT'S A PLUS.
AS I AM DRIVING AT A NORMAL SPEED ALL OF A SUDDEN MY 2019 JEEP WRANGLER WILL BEGIN TO SHUDDER BACK AND FORTH FIERCELY. THE FIRST TIME IT HAPPENED ON JANUARY 4, I THOUGHT I HAD A LOOSE AIR FLAT TIRE. I STOPPED IN THE BREAKDOWN LANE, GOT OUT AND CHECKED BUT THERE WAS NOTHING WRONG. WHEN I BEGAN DRIVING AGAIN, THE CAR DROVE FINE. THE NEXT MORNING ON JANUARY 5, THE CAR DID THE SAME THING IN ALMOST THE SAME ARE WHERE RI 95 CUTS OFF TO RI295. THE STEERING WHEEL STARTED SHAKING FOR A GOOD 50-100 FEET BEFORE IT STOPPED. I WAS ALONE BOTH TIMES. THE 3RD TIME, I WAS TAKING MY 29 YEAR OLD DAUGHTER TO THE DOCTORS IN WAKEFIELD, RI AND TRAVELING ON RT 1. ALL OF A SUDDEN THE VEHICLE STARTED SHAKING, IT REALLY SCARED MY DAUGHTER WHO INSISTED WE DRIVE RIGHT TO THE DEALERSHIP AFTER HER APPOINTMENT. AFTER HER APPOINTMENT AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED ONE MORE TIME. I WALKED INTO THE DEALERSHIP AT PAUL BAILEY'S IN NORTH KINGSTOWN. THIS IS WHERE I ALWAYS GO FOR MY SERVICE ON ALL MY JEEPS. THEY WERE PLEASANT WAS ALWAYS AND I TOLD THEM IN HAD WHAT I THOUGHT WAS THE DEATH RATTLE AND HE CORRECTED ME AND SAID DID I MEAN THE DEATH WOBBLE? I MADE AN APPOINTMENT TO GO BACK JANUARY 18 TO HAVE THEM LOOK AT MY CAR. I AM CONCERNED THAT THIS MAY BE HAPPENING WITH ALL CARS AND MAY CAUSE AN ACCIDENT. I ONLY HAVE 18000 MILES ON THE CAR, IT IS STILL UNDER WARRANTY.
DRIVING ON THE HIGHWAY BETWEEN 65/70 MPH ON A STRAIGHT AWAY. I HIT A BUMP/POTHOLE IN THE ROAD. MY JEEP BEGAN TO WOBBLE, RATTLE AND SHAKE CAUSING THE STEERING WHEEL TO STUTTER IN MY HANDS. I THOUGHT I WAS GOING TO CRASH! I LET OFF THE GAS AND SLOWLY APPLIED THE BRAKES WHILE MAKING MY WAY TO THE SHOULDER AWAY FROM TRAFFIC. I HAD TO COM TO A COMPLETE STOP FOR IT TO STOP SHAKING. IT HAPPENED AGAIN ON MY WAY HOME, EXCEPT THIS TIME THE ONLY DIFFERENCE BEING I WAS GOING 55/60 MPH.
WHEN GOING OVER 40MPH THE TRUCK SHAKES UNCONTROLLABLY, WITH ONLY LITTLE BUMPS IN THE ROAD. THIS IS CAUSING ISSUES FOR ME AND IT'S VERY UNSAFE. MAKES ME NOT WANT TO EVEN DRIVE. THE VEHICLE IS IN MOTION WHEN IT HAPPENS. FEELS LIKE THE WHEEL IS GOING TO COME OFF. SCARED.
WHEN TRAVELING AT 55-65MPH AND A BUMP OR POT HOLE, DRAIN CAP ON HIGHWAY, THE WHOLE TRUCK STARTS TO SHAKE VIOLENTLY AND STEERING WHEEL STARTS TO VIBRATE LEFT AND RIGHT. HAVE TO SLOW TO ABOUT 40 MPH FOR IT TO STRAIGHTEN OUT. THIS HAS HAPPENED MANY OF TIMES, NOT A ISOLATED ISSUE
I WAS DRIVING DOWN THE HIGHWAY GOING 50MPH AND THE FRONT END STARTED VIGOROUSLY SHAKING SO MUCH THAT I HAD TO PULL OVER AND STOP. IT SHOOK ME TO THE POINT THAT I WAS DIZZY. I WAS TOLD THAT IT WAS CALLED THE DEATH RATTLE, HOWEVER WHEN I TOOK IT THE THE DEALERSHIP TO GET IT FIXED I WAS TOLD THAT IT IS NO LONGER CALLED THAT. THEY DIDN'T KNOW THAT IT WAS HAPPENING ON THE 2019 WRANGLER SPORT
IT WAS EITHER DEC 9 OR 21 2020. I WAS GOING TO AN APPOINTMENT, IT WAS SLEATING AND SNOWING SO I HAD THE DEFROSTER ON FULL BLAST HEAT ALL THE WAY UP. BOTH PASSENGER AND DRIVERS SIDE OF THE WINDSHIELD WAS BUILDING UP WITH ICE. I HAD TO PULL OVER TO CLEAR THE ICE OFF MY WIPERS AND WINDSHIELD. THE LACK OF PROPERLY WORKING DEFROSTER IS A HUGE SAFETY HAZARD. I COULDN'T SEE VERY WELL AT ALL!! I DIDN'T KNOW THIS WAS SOMETHING I COULD REPORT UNTIL NOW. SORRY IT HAPPENED ALMOST 2 MONTHS AGO.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Vehicle under recall since January. Received email in April that part was available. Called dealer who said not available. Went again today to dealer who says part is not available. Do not want to drive a vehicle that could catch fire with our child in it!
The front suspension steering damper on my vehicle not effectively damp oscillation of the steering system, resulting in a sustained shake or shimmy in the steering wheel. This can be more noticeable when driving at speeds exceeding 55 Miles Per Hour (MPH) 88 Kilometers Per hour (KPH) after contacting a bumpy road surface and in temperatures below 40° Fahrenheit (5° Celsius).
WHILE DRIVING ON THE WHILE DRIVING ON THE HIGHWAY AT ABOUT 60 MPH AND TAKING A SLIGHT LEFT OR RIGHT CURVE WE HIT AN EXPANSION JOINT ON THE BRIDGE. THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I CAME TO A FULL STOP ON THE SIDE OF THE ROAD. VERY DANGEROUS SAFETY CONCERN, ESPECIALLY ON A CAR THAT HAS NOT BEEN OFF-ROAD AND WITH LESS THAN 18000 MILES AND NO MODIFICATIONS. THIS ISSUE IS VERY WELL DOCUMENTED ALL OVER THE INTERNET.
BOUGHT THE 2019 JEEP JL CERTIFIED USED NOV 24. TOLD THE DEALER THAT THE JEEP PULLS TO THE RIGHT AND THE VEHICLES ALIGNMENT MIGHT BE OFF. THE TOLD ME THEY DID ALIGNMENT AND EVERYTHING IS GOOD. AT HIGHWAY SPEEDS THE JEEP WANDERS ALL OVER THE ROAD IT IS VERY HARD TO CONTROL. I WILL BE BRINGING IT TO A DIFFERENT DEALER BECAUSE IT DOES NOT FEEL SAFE.
I WAS DRIVING TO WORK ON A STRAIGHT ROAD THAT EVENTUALLY CAME WITH A SLIGHT BEND TO THE LEFT. AS I APPROACHED THE BEND, MY STEERING WHEEL WOULD NOT TURN TO MAKE THE BEND. I HAD TO PULL WITH BOTH HANDS ON THE LEFT SIDE OF THE STEERING WHEEL TO MAKE THE TURN ON THE BEND. AFTER PULLING HARD I WAS ABLE TO MAKE THE TURN ON THE BEND. IT WAS A CLOSE CALL TO CRASHING INTO A CORN FIELD IF I WASN'T ABLE TO MAKE THIS BEND IN THE ROAD.
I WAS DRIVING A 2019 JEEP WRANGLER THAT I BOUGHT AT THE END OF JANUARY 2020, I BARELY HAVE 3,300 MILES ON IT, DUE TO COVID AND REMOTE WORKING. I WAS DRIVING ON RTE. 287 SOUTH DOING 70 MPH I MUST HAVE HIT A BUMP OR IMPERFECTION IN THE ROAD, ALL OF A SUDDEN THE WHOLE CAR STARTED TO VIOLENTLY VIBRATE AND SHAKE, I HAD TO GO FROM THE LEFT LANE OVER TO THE RIGHT SHOULDER WHILE SLOWING DOWN TO ABOUT 30 UNTIL THE SHAKING STOPPED AND ALSO WAS ABLE TO EXIT TO A LOCAL ROAD. I'VE DRIVEN THIS HIGHWAY SEVERAL HUNDRED TIMES AND NEVER HAD THIS PROBLEM, THANKFULLY THE ROADS ARE NOT AS CROWDED AS THEY USUALLY WOULD HAVE BEEN AND AN ACCIDENT WAS AVOIDED. I HAVE READ ONLINE THAT OTHER PEOPLE HAVE HAD THIS SAME ISSUE OF A "DEATH WOBBLE" BUT I HAVE NOT RECEIVED AN OFFICIAL RECALL FROM JEEP OR FIAT CHRYSLER AUTOMOBILES.
WHEN ON THE HIGHWAY, IT STARTING SHAKING VIGOROUSLY. I HAD TO SLOW DOWN TO STOP IT FROM SHAKING. I WENT FROM ABOUT 70 MPH TO ABOUT 35 MPH IN ORDER TO STOP IT FROM SHAKING. I TRIED LOOKING UP WHAT IT COULD BE AND FOUND THAT IT'S BEEN CALLED THE "DEATH WOBBLE." I'VE ALSO CHECKED IT FOR RECALLS AND NOTHING CAME UP AT THIS TIME. I TRIED CALLING FCA, HOWEVER AFTER BEING ON HOLD FOR MORE THAN 2 HOURS, I HANGED UP. I HOPE YOU GUYS CAN HELP WITH ANSWERS ON THIS AS IT SEEMS THAT I'M NOT THE FIRST ONE TO EXPERIENCE THIS. THANK YOU.
MY 2019 JEEP WRANGLER ALONG WITH OTHER JEEPS CURRENTLY HAVE A POORLY MANUFACTURED STEERING BOX THAT IS ONLY MARKED AS A SERVICE BULLETIN INSTEAD OF A RECALL. I RECENTLY EXPERIENCED AN UNSAFE AND UNEASY STEERING ISSUE ON MY RECENT ROAD TRIP ON MY 35,000 MILE JEEP (STOCK). PING PONGING IN BETWEEN LANES AND HAVING CLOSE CALLS WITH OTHERS ON THE ROAD BECAUSE OF THE WANDERING AND SLIGHT PULL THE JEEP HAS AT HIGHWAY SPEEDS WHICH CAN BE ANYWHERE FROM 45MPH-70MPH. I'M HOPING THIS WILL BE ADDRESSED PROMPTLY AND WITH URGENCY FOR ALL WRANGLER OWNERS TO KEEP THE ROADS SAFER FOR EVERYONE.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ROLLED OVER A BUMP ON THE HIGHWAY AND THE STEERING WHEEL STARTED TO WOBBLE VIOLENTLY. THE CONTACT SLOWED DOWN TO 25 MPH AND REGAINED CONTROL OF THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. WESTBURY JEEP (928 JERICHO TPKE, WESTBURY, NY 11590, (516) 280-6076) WAS CONTACTED AND INFORMED THAT THE CONTACT THERE WAS AN ISSUE REGARDING THE STEERING DAMPER. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS CONFIRMED THAT THE VEHICLE WOULD BE REPAIRED AND THE DEALER AND MANUFACTURER WAS OBLIGATED TO PAY THE COST FOR THE REPAIR. THE VEHICLE WAS NOT YET REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,000.
WHEN DRIVING OVER 65 MPH THE STEERING WHEEL BEGINS SHAKE VERY STRONGLY - I HAD TO LOWER THE SPEED TO 35 AND THEN IT STOP - IT HAPPENED FEW TIMES
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH, THE JEEP BEGAN TO SHAKE (WABBLE) VIOLENTLY. THE STEERING COLUMN BECAME HARD TO CONTROL DUE TO THE SHAKING OF THE JEEP. SLOWING DOWN DID NOT SEEM TO HELP SO I PULLED OFF THE FREEWAY AND CAME TO A COMPLETE STOP. THIS ALLEVIATED THE ISSUE TEMPORARILY. HOWEVER, THE SHAKING/WABBLE OCCURRED 6 MORE TIMES DURING MY 200-MILE TRIP. I TOOK MY JEEP INTO THE DEALER TO GET FIXED AND WAITED 3 WEEKS FOR THE PART TO COME IN. DURING THIS TIME, THE WABBLE HAPPENED TWICE AT FREEWAY SPEEDS (65 MPH+). BOTH TIMES, I HAD TO PULL OFF THE FREEWAY AND COME TO A COMPLETE STOP TO REMEDY THE ISSUE. MY SERVICING DEALER REPLACED THE STEERING DAMPENER AS THEY SAID THAT WAS THE ISSUE. UNFORTUNATELY, AT FREEWAY SPEED, I ENCOUNTERED THE SHAKING/WABBLE AGAIN. SPEEDS OF 50 MPH OR LESS DO NOT SEEM TO TRIGGER THE SHAKING, BUT IT OCCURS INTERMITTENTLY AT SPEEDS OVER 50 MPH. AS LONG AS I AM IN THE SLOW LANE WITH ROOM TO EXIT THE ROAD, IT IS SAFE TO DRIVE. HOWEVER, IT IS A HUGE SAFETY ISSUE IF THERE IS NO WAY TO EXIT THE ROADWAY WHEN IT OCCURS AS THE ONLY WAY TO STOP THE SHAKING IS TO COME TO A COMPLETE STOP.
FRONT DEFROSTER DOESN'T WORK PROPERLY WHEN THERE IS A SNOW STORM, IT ONLY DEFORSTS THE CENTER
STEERING IS VERY UNSTABLE AT HIGHWAY SPEEDS. IT WILL DRIFT LEFT TO RIGHT EVEN THOUGH THE STEERING WHEEL IS STRAIGHT. WHEN HITTING A BUMP ON THE ROAD THE CAR WOBBLES OUT OF CONTROL. IT DOES THIS AT LOW SPEEDS OR HIGH SPEEDS.
WHILE DRIVING MY 2019 JEEP WRANGLER JL ON A HIGHWAY, AT ABOUT 75 MILES PER HOUR, THE FRONT END OF THE VEHICLE STARTED VIGOROUSLY SHAKING FROM SIDE TO SIDE. IT FELT AS THOUGH THE FRONT TIRES WERE GOING TO FALL OFF. I HAD TO REDUCE TO A SPEED OF LOWER THAN 50 MILES PER HOUR (WHICH IS UNSAFE ON A HIGHWAY THAT RUNS 70 MILES PER HOUR) IN ORDER FOR THE SHAKING TO CALM DOWN. I TOOK THE VEHICLE IN TO JEEP THAT SAME DAY AND REPORTED THE ISSUE. AFTER 2 DAYS, THEY INFORMED ME THEY COULD NOT RE-CREATE THE ISSUE AND THEREFOR DID NOT FIND ANYTHING WRONG. THEY MADE NO REPAIRS. FAST FORWARD TO ABOUT 9 MONTH LATER AND IT HAS HAPPENED AGAIN. I WAS DRIVING ON THE SAME HIGHWAY TODAY. AT ABOUT THE SAME SPEEDS, AND EXPERIENCED THE VIGOROUS SHAKING OF MY STEERING WHEEL AND FRONT PORTION OF THE VEHICLE.
Data synced from NHTSA on May 4, 2026