NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Kia Borrego. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE LOCKING MECHANISM RELEASES UNDER MODERATE PRESSURE (PULL). OCCURS AT ANY SPEED, INCLUDING WHILE PARKED. *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE CONTACT ACTIVATED THE HEADLIGHT AND THE ENGINE STALLED. THE CONTACT ALSO STATED THAT EVERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
I HAVE A PROBLEM WITH ONE HEAD LIGHT GOING OUT, HAD THE BULB REPLACED TWICE. I WAS TOLD THE BULB WASN'T BLOWN, BUT HEADLIGHT WOULD NOT WORK. UNFORTUNATELY BOTH LOW BEAM LIGHTS STOP WORKING, EVEN AFTER REPLACING BULBS IN BOTH. I AM ONLY ABLE TO DRIVE AT NIGHT WITH HIGH BEAMS ON. THIS IS VERY FRUSTRATING, TOOK VEHICLE TO SHOP AWAITING DIAGNOSIS. I FOUND OUT THERE WAS A RECALL ON THE BACK STOP LAMP SWITCH, AFFECTING VEHICLE'S BRAKE LIGHTS. I'M WONDERING IF THIS HAS CAUSED PROBLEMS WITH FRONT HEAD LIGHTS??? *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE HYDRO-PLANED AND CRASHED INTO A CONCRETE PILLAR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A HEAD INJURY AND BRUISING TO THE BODY. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. UPDATED 12/17/13*LJ
I HAD THE REAR OF THE SUNROOF OPENED WHILE PARKED. I TRIED TO CLOSE IT AND IT WOULD NOT FULLY CLOSE. IT WOULD ALMOST CLOSE THEN STOP THEN RETREAT UPWARD A FEW MILLIMETERS AND STOP. I TRIED AGAIN SEVERAL TIMES. I TRIED TO SELECT THE OPTION TO SLIDE THE SUNROOF BACK INTO THE ROOF AND THAT DID NOT FUNCTION EITHER. I CHECKED FROM BOTH RIGHT AND LEFT SIDES, INSIDE AND FROM OUTSIDE TO SEE IF THERE WAS AN OBSTRUCTION BUT NOTED NOTHING. THE LAST COUPLE OF TIMES I TRIED TO CLOSE IT, IT BEGAN AUDIBLY CLICKING IN THE SLIDE MECHANISMS THEN FROM INSIDE THE DRIVER'S COMPARTMENT, UNDER THE HEADLINER, NEAR THE REARVIEW MIRROR. I STOPPED TRYING TO CLOSE IT AT THAT POINT. IT REMAINS SLIGHTLY AJAR. *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED SOMEONE CRASHED INTO THE VEHICLE FROM THE REAR, PUSHING THE CONTACT'S VEHICLE INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER OF THE VEHICLE SUSTAINED A FACE CONTUSION AND LACERATIONS TO THE NOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
FRONT LAMP - HEADLIGHT COMPONENTS STOPPED FUNCTIONING AFTER FLICKING ON AND OFF FOR OVER A YEAR DUE TO AN ELECTRICAL ISSUE. WHEN UNCOVERED IT WAS REVEALED THAT THE INTERIOR OF THE FRONT LAMP HEADLIGHT COMPONENT HAD SUSTAINED AN ELECTRICAL MELT DOWN RENDERING THE UNIT USELESS AND UNABLE TO REPLACE INDIVIDUAL WIRES OR SINGLE COMPONENTS AND IN ORDER TO CORRECT THE PROBLEM THE ONLY SOLUTION WAS TO REPLACE THE ENTIRE FRONT BUMPER - BUMPER COMPONENTS ON THE R & I FRONT BUMPER UPPER COVER AND R & I FRONT BUMPER LOWER COVER FOR A TOTAL COST OF $468.43. THIS SITUATION RENDERS A POSSIBLE FIRE HAZARD SITUATION AND OVER-COSTS IN REPLACING A SIMPLE PART BY HAVING TO PURCHASE AN ENTIRE SECTION OF THE VEHICLE NOT PERTAINS TO THE ISOLATED ISSUE. *TR
THE CHROME ON THE INSIDE DRIVER'S DOOR LATCH HANDLE IS DELAMINATING CREATING A SHARP EDGE THAT CAN LACERATE SKIN. *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO EQUIPPED WITH HANKOOK TIRES, SIZE: 265/60R18. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN HE WAS INFORMED THAT THERE WAS TIRE ROT BEING EXPERIENCED ON THE TREAD OF ALL FOUR TIRES. THE MANUFACTURER OF THE TIRES WAS NOTIFIED AND STATED THAT THE TIRES WERE NO LONGER UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS SUBSEQUENTLY TAKEN TO THREE DIFFERENT CERTIFIED DEALERS, WHERE THE FAILURE WAS CONFIRMED. THE TIRES WERE NOT REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS 35,017. UPDATED 09/05/12*LJ ALL FOUR OF THE TIRES WERE REPLACED. UPDATED 09/10/2012 *JS
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED WHILE DRIVING 60, SHE DROVE OVER A POTHOLE AND THE VEHICLE BECAME DIFFICULT TO STEER. THE FAILURE RECURRED ONE OTHER TIME. A DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT THE ECU WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS JERKING AND FAILED TO SHIFT GEARS AS DESIGNED. THE VEHICLE WAS TAKEN TO DELAND KIA (2322 S. WOODLAND BLVD, DELAND, FL 32720, (386) 734-7800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ECU MODULE AND STOP LAMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 13V114000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
OUR KIA BORREGO HAS BEEN NOTHING BUT PROBLEMS SINCE WE PURCHASED IT. A ROUGH RIDE AND DIFFICULT TO STEER. DOESN'T STAY ALIGNED AND TIRES WEAR EXCESSIVELY. WHEN EVER WE HAD VEHICLE SERVICED DEALERSHIP WOULD SAY"VEHICLE DRIVES AS DESIGNED, OR TIRE PRESSURE OUT OF SPEC, ONCE THEY EVEN HAD THE NERVE TO TELL US THE MANAGER DRIVES ONE AND AGAIN DRIVES AS DESIGNED. FUNNY THING IS THOU ON WORK ORDER THEY WROTE TEST DRIVE. FOUND VEHICLE DRIVES AS DESIGNED. BUT MILEAGE IS THE SAME WHEN BROUGHT IN 'EXACTLY'. WE HAVE HAD TO BUY 2 AND 1/2 FULL SETS OF TIRES. AND STILL VEHICLE IS HARD TO STEER AND ROUGH RIDE TO SAY THE LEAST. IT IS VERY UNCOMFORTABLE TO RIDE IN ,MY 4YR OLD PROTESTS EVERY TIME WE HAVE TO DRIVE ANYWHERE OTHER THEN CORNER MARKET. DOOR ACTUATORS ON FRONT DRIVER SIDE AND PASSENGER SIDE HAVE BROKE 2X. HAD TO WAIT FOR PARTS THEY SAID THEY WOULD CALL AND NEVER DID. INSTEAD WE CALLED TO FIND OUT PARTS HAD BEEN THERE. NOTIFIED DEALERSHIP POWER OUTLETS DO NOT WORK DEALER COULD NOT RESOLVE ISSUE. DRIVER SEAT BELT UNEXPECTEDLY UNLATCHES WHILE DRIVER INTERMITTENTLY. CLEAR COAT FINISH IS PEELING. INSIDE DOOR HANDLES METALLIC PEELING LEAVING SHARP EDGES.WE GET TERRIBLE CUSTOMER SERVICE FROM KIA HAD CAR TOWED THERE 2X AND WERE NOT OFFERED RENT-A-CAR EITHER TIME. THIS VEHICLE IS DEFECTIVE AND I'M SURE THEIR ARE MANY MORE WITH THESE SAME ISSUES. HOWEVER KIA MOTORS DOES NOT WANT TO EXCEPT RESPONSIBILITY ON ANY LEVEL. 2 RECALLS ALREADY.I'M HOPING OTHER BORREGO OWNERS WILL MAKE COMPLAINTS IN ORDER TO GET INVESTIGATION OPENED. WE WOULD LIKE KIA MOTORS TO BUY BACK OUR VEHICLE, SO WE CAN PURCHASE SOMETHING OTHER THEN A KIA. *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT ALSO STATED THAT THE BRAKE LIGHTS ON THE PASSENGER'S SIDE REAR FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE NEED TO BE ADJUSTED AND THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC).THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,452.
THE SEAT BELT FOR THE DRIVER'S SEAT REFUSES TO LATCH CONSISTENTLY. SOMETIMES IT IS OBVIOUS (YOU DON'T HEAR THE CLICK, YOU DON'T FEEL THE CLICK AND THE BELT STARTS TO RETRACT AS SOON AS YOU LET GO). OTHER TIMES, IT FEELS LATCHED BUT A TUG PULLS IT RIGHT OUT. AFTER A CLICK, RECLICK AND TEST SEVERAL TIMES IT USUALLY LATCHES. WE ARE CONTACTING THE DEALER NOW ABOUT GETTING THIS PROBLEM RESOLVED. THIS IS AN OBVIOUS SAFETY PROBLEM, AS THINKING IT HAS CLICKED AND GETTING INTO EVEN A MINOR CRASH COULD CAUSE THE BELT TO UNLATCH. *TT
I WAS DRIVING ON A FOUR LANE 35MPH STRAIGHT ROAD AND THE STEERING BECAME DIFFICULT TO IMPOSSIBLE--THE WHEEL SEEMED TO ALMOST LOCK UP. I SLOWED DOWN CONSIDERABLY AND MANAGED TO GT OFF ON THE RIGHT SIDE OF THE ROAD. I CAME TO A STOP, AND TRIED TO START UP AGAIN BECAUSE I WAS CLOSE TO HOME. IT BEGAN TO STEER AGAIN AND I TOOK IT HOME. THE VEHICLE WAS TAKEN INTO THE LOCAL KIA DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. MY CONCERN IS THAT THE POWER STEERING PUMP HAD AN INTERMITTENT FAILURE AND MAY DO SO AGAIN. IF THIS HAD OCCURRED ON A CURVE IT WOULD HAVE CAUSED AN ACCIDENT. *TR
I REPLACED THE ORIGINAL TIRES (HANKOOK) AT APPROXIMATELY 25,000 MILES DUE TO MINIMAL TREAD LEFT ON THEM, CUPPING AND THEY PROVIDED A HARSH RIDE. THE NEW TIRES AND ORIGINAL WHEELS WERE BALANCED DURING INSTALLATION. THE WHOLE BORREGO SHAKES WHEN DRIVING BETWEEN 10 AND 35 MPH. I TOOK IT BACK TO THE NEW TIRE INSTALLER AND HAD THEM ALL REBALANCED. IT STILL SHOOK BUT LESS THAN BEFORE. I HAVE HAD THEM REBALANCED TWO ADDITIONAL TIMES AT TWO DIFFERENT TIRE SALES AND SERVICE RETAILERS SINCE THE FIRST TWO BALANCINGS ON THE NEW TIRES. I HAVE HAD THE WHEELS AND TIRES REBALANCED FOUR TIMES IN THE 7,000 MILES THE NEW TIRES HAVE BEEN INSTALLED. THE SHAKING HAS NEVER BEEN RESOLVED. I SUSPECT THE LUG HOLES IN THE WHEELS ARE NO LONGER ROUND. *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT VEHICLE BECAME RESISTANT TO REFUELING ATTEMPTS AND THE FUEL PUMP WOULD CONTINUOUSLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE AIR FILTER AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 19,945.
BOUGHT OUR KIA BORREGO AND BROUGHT IT BACK BECAUSE WE NOTICED THAT AFTER ITS FIRST WASHING THE PAINT WAS PEELING AND THAT IS COVERED BY A WARRANTY....BUT WAS TOLD IT MUST HAVE BEEN SOMETHING WE DID. WHEN WE TOOK IT BACK FOR ITS FIRST OIL CHANGE, WE REPORTED THE PAINT AGAIN BECAUSE NOT ONLY WAS IT PEELING IN 1 SPOT BUT ALL OVER THE HOOD AND THE DOORS AND BODY...MANAGER SAID IT WAS RE[PORTED TO KIA BUT WE NEVER HEARD ANYTHING BACK, WAS TOLD IT WOULD COST OVER 500 TO PAINT ONE DOOR...NOW HAVING TROUBLE OUT OF THE GAS TANK, IT WILL TAKE ONE GALLON AT A TIME AND I AM AFRAID EVENTUALLY I WILL RUN OUT OF GAS BECAUSE I CANT FORCE GAS IN IT...CANT GET INTO THE DEALERSHIP FOR 15 DAYS! *TR
I HAVE HAD MY 2009 KIA BORREGO FOR 1.5 YEARS AND ALL 4 ROTORS ARE WARPED NOW, BUT NO OTHER PROBLEMS. BRAKE PADS ARE FINE. DISK ARE FINE. IF YOU RESEARCH WARPED ROTORS YOU WILL FIND THAT BAD BRAKE PADS ARE USUALLY THE CAUSE FOR WARPAGE. I READ IN SEVERAL FORUMS THAT OTHER PEOPLE HAD THE SAME PROBLEM WITH THEIR 2009 KIA BORREGO, WHICH TELLS ME THAT THIS IS A MANUFACTURING DEFECT. I STRONGLY DO NOT FEEL THAT "HEAT" SHOULD CAUSE ALL 4 ROTORS TO WARP AT THE SAME TIME. THAT IS WHAT THE DEALERSHIP TOLD ME THAT PROBABLY CAUSED THIS. I READ THAT SOMEONE ELSE WAS TOLD THIS TOO. I LIVE IN FLORIDA, IF THAT WAS THE CASE EVERYONE WOULD HAVE TO REPLACE THEIR ROTORS EVERY YEAR IN A HALF. *TT
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHEN REFUELING, FUEL WOULD SPLASH ALL OVER THE CONTACT AND THE SURROUNDING AREA. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH THE VEHICLE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 33,000.
THE STEERING COLUMN DOES NOT TELESCOPE EITHER IN OR OUT. THE FIRST TIME IT HAPPENED THE OUTSIDE TEMPERATURE WAS ABOVE 90 DEGREES. TEMPERATURES LESS THAN 90 USED TO ALLOW NORMAL OPERATION. NOW IT DOES NOT TELESCOPE AT ALL. *TR
THE NAVIGATION SYSTEM DOES NOT AUTOMATICALLY UPDATE ITS INFORMATION. I REQUESTED THE DEALER TO UPDATE MY NAVIGATION DATABASE WHILE I HAD MY BORREGO IN THEIR SHOP FOR OTHER SERVICE. I WAS TOLD THEY HAVE NEVER BEEN REQUESTED TO PERFORM THAT SERVICE BUT WOULD RESEARCH MY REQUEST. I WAS INFORMED THAT THEY WOULD HAVE TO BUY A DISKETTE WITH UPDATED NAVIGATION INFORMATION FROM INFINITY, SCHEDULE A RETURN VISIT FOR THE BORREGO, DOWNLOAD THE INFORMATION, CHARGE ME FOR THE DISKETTE BUT THEY WOULD KEEP THE DISKETTE AND CHARGE ME FOR THEIR SHOP TIME. THE ESTIMATED COST WAS OVER $400.00. I REFUSE TO PAY FOR A SERVICE THAT SHOULD HAVE BEEN COVERED BY WARRANTY. *TR
PURCHASED NEW 09 BORREGO IN JUNE 2010. TRANSMISSION STARTED SLIPPING AT 11,700 MILES, WOULD STAY AT 40MPH WITH FOOT OFF OF GAS PEDAL, SLIPPED IN 3RD AND 4TH GEARS. TOOK IN FOR REPAIRS AND THEY SAID THEY NEEDED TO REPLACE THE TRANSMISSION AND TO COME PICK THE BORREGO UP UNTIL THE TRANSMISSION COULD BE SHIPPED TO THEM. THE FOLLOWING DAY, THE CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP SAID IT WAS OK TO DRIVE IT THAT WAY, AND TO JUST BRING IT IN WHEN THE TRANSMISSION CAME IN. THEY REPLACED THE TRANSMISSION WITH A REMANUFACTURED TRANSMISSION (NEVER TOLD US THIS, UNTIL WE PICKED IT UP AND READ IT ON THE SERVICE TICKET). AT 11,900, AND ONLY 200 MILES AFTER THE REPLACEMENT, IT STARTED SLIPPING AGAIN. IT WAS JERKING VERY HARD BETWEEN PARK AND REVERSE.AT THIS POINT, THE SERVICE ENGINE LIGHT WAS ALSO ON. I CALLED AND WAS TOLD TO WAIT FOR SEVERAL DAYS (THE SERVICE DEPARTMENT WAS TOO BUSY TO GET THE VEHICLE IN) AND ON THE DAY OF THE APPOINTMENT, WENT TO LEAVE HOME AND THE BORREGO WOULDN'T GO OVER 20MPH. BY THE TIME I MADE IT AROUND THE BLOCK TO RETURN HOME, IT WOULDN'T GO OVER 15MPH. WHEN I PULLED OUT ON THE STREET WHERE THE SPEED LIMIT WAS 45, I HAD CARS READY TO PLOW INTO ME BECAUSE I COULDN'T GET THE VEHICLE TO GO!!!! IT IS NOW BACK TO THE DEALERSHIP (VIA FLATBED TOW TRUCK). SINCE THE VEHICLE HAS HAD GAS TANK ISSUES (REPLACED TANK AND NOW THE CO INSIDE THE VEHICLE IS AT LETHAL LEVELS), 4 ATTEMPTS TO GET THE AIRBAG LIGHT OFF, CHIPPING PAINT, SEATBACKS FALLING OFF, ETC. WE ARE NOW ASKING FOR KIA TO REPURCHASE THE SUV AND WE WILL BUY A CAR THAT'S NON KIA!!!!! *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE FASTER HE DROVE, THE MORE DIFFICULT IT BECAME TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TO FIVE TIMES BUT WAS TOLD THE STEERING WHEEL FUNCTIONED NORMALLY. ON A PREVIOUS OCCASION, THE DEALER REPLACED THE TIE ROD ENDS AND THEN THE STEERING WHEEL BEGAN TO MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND STATED THE DEALER WOULD REPLACE THE STEERING WHEEL AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 05/08/12*LJ
2009 KIA BORREGO, EX, V6, 4X4 (MI: 11,510) WHEN FILLING FUEL, NO MATTER AT WHAT RANGE (1/4, 1/2 OR 3/4 FULL), WHEN FULL THE FUEL WOULD RUN BACK OUT OF THE TANK ONTO THE SIDE OF THE VEHICLE AND ONTO THE GROUND. THIS HAS HAPPENED INTERMITTENTLY OVER 1 MONTH. TOOK IT IN FOR SERVICE, THE DEALER SAID THE "ANTI SIPHON" FEATURE ON THE FUEL TANK HAD FAILED. ORDERED NEW. *TR
TL*THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE REAR BRAKES LOCKED CAUSING THE REAR END TO DRAG AND THE ROTORS TO OVER HEAT. THE FAILURE COULD POTENTIALLY CAUSE A FIRE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER BUT THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS BUT THE REPAIR WILL BE COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,200 AND THE CURRENT MILEAGE WAS 12,115.
ON MY NEW KIA BORREGO, 2009 WITH 6000 MILES ON IT. WHILE DRIVING ON THE HIGH WAY I WAS TRYING TO STOP QUICKLY FROM 70 MILES TO AVOID HITTING THE CAR IN THE FRONT OF ME WHO SUDDENLY STOP DUE TO SOME CONSTRUCTION ON THE HIGH WAY. I HIT THE BRAKE VERY HARD. THE CAR START PULSATING AND SHAKING VERY HARD. IT WAS ALMOST IMPOSSIBLE TO CONTROL THE STEERING WHEEL. IT WAS A HORRIFYING MOMENT BEFORE FINALLY THE CAR SPEED WENT TO ABOUT 15 MILES. WHEN I TRIED TO CATCH THE TRAFFIC FLOW AGAIN, I PRESSED THE GAS PADDLE, HOWEVER IT THE CAR FELT VERY VERY HEAVY LIKE I WAS DRAGGING A TRAIN BEHIND ME, AND THE ESC LIGHT KEPT FLASHING IN THE DASH BOARD. I HAD TO PUT THE TRANSMISSION HANDLE FROM THE AUTO MODE TO THE MANUAL MODE. WHEN I DID THAT, I FOUND THE TRANSMISSION WAS STUCK AND LOCKED ON THE 4TH SPEED . I HAD TO PULL THE TRANSMISSION HANDLE BACK TO THE 1ST SPEED THEN TO THE SECOND BEFORE THE CAR WAS ABLE TO RUN AGAIN, THEN I PUT THE TRANSMISSION ON AUTO AGAIN. DEALER SAID IT WAS A PAD BRAKE ROTORS AND HAD TO CHANGE ALL 4 OF THEM. THERE WAS BURNING SMELL COMING FROM THE FRONT BRAKE SIDES AND A LOT OF BLACK DUST COVERING THE 4 WHILES REMS, DEALER SAID IT IS A BRAKE DUST. THEN THEY DID UPGRADE TO THE COMPUTER REGARDING THE TRANSMISSION. THAT WAS THE FIRST TIME I HAVE PROBLEM WITH THE BRAKE BUT THE SECOND TIME I HAVE PROBLEM WITH THE TRANSMISSION. VERY SCARY AND UNSAFE. *TR
MY KIA NEW BORREGO 2009 WITH 5800 MILES ON IT. WHILE DRIVING ON THE HIGH WAY THE TRANSMISSION WAS SLIPPING. I WAS DRIVING ABOUT 60 MILES AND TRIED TO ACCELERATE, THE ENGINE RPM WENT UP TO ABOUT 5000 WITH NO TRANSMISSION LOCK, THE CAR WAS STALLING WITHOUT MOVING ON THE HIGH WAY. I HAD TO REMOVE MY FOOT FROM THE GAS PADDLE UNTIL RPM WENT DOWN TO ABOUT 2000 BEFORE THE TRANSMISSION LOCKED BACK AGAIN AND THE CAR WAS ABLE TO RUN AGAIN, VERY VERY SCARY ON THE HIGH WAY. I WAS LIKE A LAM DUCK UNABLE TO MOVE. DEALER SAID IT IS A COMPUTER UPGRADE RECALL, AFTER THE UPGRADE, THE TRANSMISSION WAS SO ROUGH TO DRIVE, THEY SAID IT MAY TAKE 300 MILES MORE BEFORE THE COMPUTER ADAPT. WILL WAIT AND SEE! *TR
WHILE THE VEHICLE IS RUNNING, THE 2009 KIA BORREGO BECOMES STUCK IN DRIVE, NOT ALLOWING THE DRIVER TO PUT THE VEHICLE IN PARK. THIS HAS OCCURRED TWICE, BOTH TIMES THE DEALER HAS INDICATED THAT IT IS DUE TO A COMPUTER FAILURE IN THE VEHICLE. THERE IS SIGNIFICANT SAFETY RISK IN NOT BEING ABLE TO GET THE VEHICLE OUT OF THE DRIVE POSITION. *TR
GAS OVERFLOWS EVERY TIME VEHICLE IS FUELED. AFTER ABOUT 3 GALLONS, FUEL BACKS UP THE FILL TUBE AND SPILLS DOWN THE SIDE AND ONTO THE GROUND. *TR
THE TRANSMISSION SHIFTS UP TO FOURTH GEAR AS I SLOWLY ACCELERATE TO UP TO 40 MPH REDUCING THE RPM TO AS LOW AS 1,300. THIS QUICK SHIFTING UP THROUGH THE GEARS DOES NOT MATCH VEHICLE SPEED RESULTING IN THE RPM BEING TOO LOW TO ACCELERATE WITH THE PACE OF TRAFFIC. THIS CAUSES VEHICLES BEHIND ME TO ALMOST CRASH INTO THE REAR OF MY CAR DUE THE SLOWING RATE OF MY ACCELERATION CAUSED BY THE TRANSMISSION SHIFTING UP TO QUICKLY AND ENGINE BOGGING DOWN. CONVERSELY, WHILE ON FREEWAY ENTRANCE RAMPS GAINING SPEED, THE TRANSMISSION WILL SHIFT UP TO FIFTH AT A CONSISTENT PACE UNTIL I REACH 50 MILES PER HOUR THEN IT WILL SHIFT BACK DOWN TO FOURTH ALTHOUGH I HAVE NOT DEPRESSED THE ACCELERATOR PEDAL FOR A FASTER PACE. THIS HAPPENS CONSISTENTLY AS DO THE QUICK SHIFTS AT LOWER SPEEDS. *TR
TL*THE CONTACT OWNS A 2009 KIA MOTOR BORREGO. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE CONTACT APPLIED THE BRAKES BUT THEY DID NOT ENGAGE; THE FAILURE RESULTED IN A CRASH. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP THAT WORKS WITH THE AUTHORIZED DEALERSHIP. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000.
STOPPING AT TRAFFIC LIGHT. WITH FOOT ON BRAKE, CAR ACCELERATED. HAD TO TURN ENGINE OFF. HAPPENED APPROXIMATELY TWO WEEKS AGO. TODAY, 4/5/10 HAPPENED AGAIN. TURNED KEY OFF. SHIFTED TO NEUTRAL. RESTARTED ENGINE. SHIFTED TO DRIVE AND CAR ACCELERATED TO OVER 3000 RPM. TURNED ENGINE OFF, RESTARTED, OPERATED OK. *TR
FRONT ROTOR WARPED BEFORE 12,000 MILES, KIA DEALER REFUSED TO COVER IT UNDER WARRANTY. I WENT TO THE DEALER ON A SATURDAY MORNING, BUT THEY SAID THEY WERE VERY BUSY TO COMPLETE ALL THE ISSUES I HAD, A RECURRING VIBRATION AT 70-80, BRAKES VIBRATING AND AN OIL CHANGE, SO I RESCHEDULED. I MISSED THE RESCHEDULED DATE AND WHEN I DID FINALLY MAKE IT IN I WAS OVER 12000 MILES AND THE DEALER REFUSED TO COVER THE BRAKES. I CONTACTED KIA CUSTOMER SERVICE AS I ALSO HAD TO ADDRESS THE VIBRATION BETWEEN 70 -80 MPH. KIA CONTACTED THE DEALER TO SEE IF A GOODWILL REPAIR OR EXCHANGE WOULD BE DONE, AND ARRANGE TEST DRIVE BY A REGIONAL MANAGER. THE DEALER SERVICE MANAGER & REGIONAL PARTS MANAGER TEST DROVE MY VEHICLE. CAN YOU BELIEVE THEY HAD THE AUDACITY TO TELL ME THAT THE VIBRATION IS INHERENT TO THE BORREGO BECAUSE THE REGIONAL MANAGE DRIVES THE SAME SUV AND IT HAS THE SAME VIBRATION? IT SO ANNOYING, YOU CAN ACTUALLY SEE THE PASSENGER SEAT VIBRATE. AGAIN THEY REFUSED TO COVER THE BRAKE REPAIR STATING NOTHING WAS WRONG, EVEN THOUGH I HAD A WRITTEN ESTIMATE FROM THEM TO CUT THE ROTOR. THE NEXT DAY I SCHEDULED SERVICE TO HAVE THE BRAKE ROTORS RESURFACED, AND THEY DID IT. HOW DO THEY EXPLAIN RESURFACING ROTORS THAT A REGION MANGER CLAIMS HAD NO BRAKE PROBLEM, AND I HAD TO PAY TO HAVE THE RESURFACED. AT 23800 MILES, THEY WARPED AGAIN, I PAID TO CUT THEM AGAIN. AT 33,000 THEY WARPED AGAIN, I PAID TO GET THEM REPLACED (KIA OEM). AT 41,000 THE ROTOR WARPED AGAIN. I TOOK IT TO A DIFFERENT DEALER, THE SAY TO PUT ON AFTERMARKET SLOTTED DRILLED ROTORS. I DISAGREE AS I DON'T WANT TO VOID ANY WARRANTY. *TR
NEW 2009 KIA BORREGO DIFFICULT TO KEEP BETWEEN THE WHITE LINES WHEN DRIVING. I NOTICE IT MORE WHEN I'M ON THE FREEWAY. SERVICE TECH DROVE CAR WITH ME AND AGREES WITH COMPLAINT. HE STATED, "YOU HAVE TO CONCENTRATE TO KEEP IT STRAIGHT!" ALSO, SAID THAT IT CAN'T BE FIXED IT IS JUST THE WAY KIA MANUFACTURES THIS CAR. EVERYDAY WHEN DRIVING I FEEL LIKE I AM GOING TO HIT THE CAR NEXT TO ME OR THEY ARE GOING TO HIT ME! ITS NOT SAFE. *TR
MY BRAND NEW 2009 BORREGO PULLS TO RIGHT AND I SHOULD KEEP STEERING WHEEL TO LEFT SIDE WHEN I WANT TO DRIVE IT STRAIGHT FORWARD. THE DEALERSHIP MECHANICS ATTEMPTED TO FIX IT FIVE TIMES BUT FAILED. THEY ROTATED THE TIRES AND CHECKED ALIGNMENT AGAIN WITH LITTLE DIFFERENCE. AFTER ALL THE ATTEMPTS THEY INSIST THAT PULLING TO RIGHT SIDE IS NATURAL BECAUSE OF ROAD SHAPE( CROWN PHENOMENON? ) *TR
Data synced from NHTSA on May 4, 2026