NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Kia Borrego. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Something within the brake system is causing my shifter to not communicate with the brakes and will not allow my car to go into reverse or park. It stays stuck on drive or neutral. The only thing I can do is shut the car off and can’t do much except for move around the key until I can put the car into park. Then that is hot and starts making under the hood hot. Then the check engine light will go on and off. It is also making a leak of brake fluid somewhere which is making the brakes go to the floor and making it dangerous when trying to stop the vehicle.
I have owned this car since it was new. Anchors Kia hung up on me 3x as I tried to get 2 recall items addressed. I then called the Kia hotline and got hung up on. All I want is my recalled item taken care of…
I absolutely love my kia borrego and have been trying to find a way to give the car back and end payments on it because I can't afford to put parts on it anymore. I'm on disability and can't seem to find the real issue after thousands of dollars in failed attempts. My transmission has not been shifting and if it does shift, it's sudden and aggressive. It will rev up higher than normal and if you continue holding the gas at all it will jerk you as you are driving. It has nearly caused me to swerve or be hit by anyone following. It feels like someone hits the car from behind very hard. Not only is it scary, it is aggressive and could cause whiplash or harm to my children. On 3 occasions I have been driving and my seat belt has randomly popped off on the driver seat and twice in the passenger seat. It's awful I have to plan where I will park or my route because my car randomly shuts off while driving which is dangerous on the curvy roads where I live and the car mostly doesn't shift at all while driving after all the money I've wasted trying to have it fixed. This car was the best thing that I have ever owned until it became a dangerous, unreliable nightmare.
The contact owns a 2009 Kia Borrego EX. The contact stated that upon purchasing the vehicle, while driving into her driveway, the vehicle inadvertently applied the brakes, bringing it to a sudden stop. As a result, the contact stated that her friend, who had been following her, collided with the rear of the vehicle. No air bags were deployed. No warning lights were illuminated on the instrument panel. No police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 172,534.
Air bag - During a bad rain storm a couple years ago I had an accident and hit the center divider after entering the freeway going 50 mph instead of 65 mph and none of my airbags deployed. I let my insurance know as well as the repair shop but it is UNKNOWN if they actually checked. The light on my dash showed my airbags were on. Engine- My engine started to make a rattling noise that sounds like a diesel vehicle starting up during a cold starts. I have took it to the dealership I bought it from multiple times cause it has gotten louder and worst they claimed the looked at it and said that it was normal and decided to max out my GAP insurance so I can no longer take it in for that issue but my normal mechanic states that is not normal and it should not be making that noise. There were no lights or warning signs of any sort.
After recall for brake light switch was performed at dealership on 7-12-2022 brake light switch sticks causing brake lights to be illuminated randomly. Brake lights stay lit after being parked and may also be lit during operation. This may cause a safety issue if following drivers cannot determine when brakes are applied. Dealership has not rectified this problem. Problem never existed before the recall was performed.
I was driving in traffic with stop light coming up hit my brakes to slow down because of cars in front of me, I had no brakes/ no warning lights on dash. I pumped my brakes and was able to stop before hitting car in front of me. Local shop said master cylinder so I took it to local shop that repairs my car the last few years, they replaced Kia master cylinder, still no brake, replaced Kia brake booster, still no brakes, sent master cylinder back and reordered another new kia one it was put on and no brakes, had it towed to shop in Charlotte NC , no codes reading for problem so they said it must be the module accuator assembly. No mechanic knows what's wrong with my brakes because nothing can relay to their diagnostic machines. I have spent over about 13 hundred dollars so far and there is no way to find out what's wrong other than replace the entire brake system from wheels inward to the brake assembly and up to the booster and master cylinder because the brake assembly is not relaying any codes. I could of been in a bad accident because of my brakes failing.
The contact owns a 2009 Kia Borrego. The contact stated while driving 35 MPH, the front passenger’s and the front driver’s side seat belts unlatched independently without warning. The contact latched the seat belts, but the failure persisted. The dealer was contacted, but no assistance was provided. On another occasion while turning off the vehicle, the contact noticed that the key and the ignition were hot, but no warning light was illumined. The dealer was contacted and stated that there was no recall for the failure. On another occasion, the contact stated while driving 60 MPH, the vehicle shifted into neutral independently without warning. The dealer was contacted and stated there was no recall for the failure. Additionally, while attempting to unlock the driver’s side door, several attempts were needed before the door unlocked. The contact also stated that the failure also occurred while exiting the vehicle. The vehicle was not repaired. The manufacturer was contacted but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.
THE DRIVER'S SIDE SEAT BELT UNFASTENS WHILE DRIVING AND THE RIGHT REAR AND CENTER SEAT BELTS WILL NOT FASTEN WHETHER DRIVING OR SITTING STILL. THE VEHICLE WILL NOT PROPEL FORWARD FULLY WHEN THE GAS PEDAL IS PRESSED TO INCREASE SPEED WHILE IN MOTION ON A HIGHWAY.
WHILE DRIVING STEP ON BRAKES TO SLOW AND ALL WARNING LIGHTS RELATED TO BRAKES LITE UP AND CAR SHIFTER WAS STUCK IN DRIVE OR NEUTRAL. THIS HAS HAPPENED MANY TIMES THE LIGHTS COME ON AND OFF . HAD CAR CHECKED AND NOTHING COULD BE FOUND AS NO CHECK ENGINE LIGHT HAS COME ON. THIS IS VERY DANGEROUS AS THIS CAR IS USED BY WIFE AND CHILDREN DAILY. WITH ALL THINGS CONSIDERED WE HAVE RESEARCHED THIS ISSUE AND FOUND THAT MANY PEOPLE HAVE HAD SIMILAR ISSUES AND INCLUDES ABS MODULE,TRANSMISSION MODULE SPEED SENSOR, OR THE MAIN MODULE WHICH IS TROUBLING WHAT DO WE DO TAKE A GUESS WHAT TO REPLACE. ANY HELP WOULD BE APPRECIATED. AS ALL OF THE PARTS LISTED HAVE A HEAVY PRICE TO HAVE CHANGED.
I WAS DRIVING MY CAR HOME FROM CHURCH WHEN THE AIRBAG LIGHT SUDDENLY CAME ON. I HAVE NOT HAD AN ACCIDENT OR ANYTHING, IT JUST CAME ON WITH NO REASON
WHEN I RETURNED TO THE PLACE I LEFT. I STOPPED AND TRIED TO MOVE GEAR SHIFT INTO PARK. IT WOULD NOT GO PAST NEUTRAL. I COULD SHUT OFF ENGINE, BUT KEY WOULD NOT RELEASE FROM IGNITION AND THE ACCESSORY, SUCH AS RADIO AND SOME LIGHTS STAYED ON. I WAS ABLE TO PRESS THE SHIFT LOCK RELEASE BUTTON AND THEN ABLE TO PUT INTO PARK.
MY MOTHER AND I PURCHASED THIS VEHICLE 6/27/20 AND IT WAS IN THE AFTERNOON. WELL I DROVE IT HOME AND IN THE WAY HOME THE ENGINE LIGHT CAME ON. AND THE LIGHT FOR THE TIRES. I DIDN'T REALIZE THAT FIRST OF ALL THAT ALL THE TIRES WERE DIFFERENT TIRES. AND ALL DIFFERENT KINDS OF TREADS. BUT THEN THE VEHICLE KEPT GETTING WORSE AND WORSE. THE MORE I DROVE IT THE HARDER IT WAS TO HOLD IN THE ROAD. THEN IT STARTED RAINING. I THOUGHT SERIOUSLY THAT I COULD DIE WITH THIS AS BAD AS IT WAS. AND TO TOP THAT OFF I TRIED TO TURN ON THE WIPERS AND THEY STARTED FALLING ABOUT FROM BEING DRY ROTTED. I WAS SCARED TO DRIVE . FOR MYSELF AND FOR OTHERS. SO THEN I TRIED TO CONTACT THE DEALER AND HIS DAUGHTER ANSWERED THE PHONE AND I ASKED TO TALK TO WHO SHE REFERRED TO AS HER FATHER. AND SHE SAID HE MAY NOT BE IN ALL DAY AND I TOLD HER THAT THERE WAS SERIOUS ISSUES WITH THE VEHICLE. SHE SAID SOMEONE WOULD CALL ME BACK. I WAITED TILL WHEN THEY ALMOST CLOSE AND NO ONE CALLED . I TRIED TO CALL BACK AND THEY WOULD NOT ANSWER. AT WHICH TIME MY MOTHER GOT ON THE PHONE WITH HER CREDIT CARD PEOPLE AND ASKED THEM TO STOP THE PAYMENT ON THE VEHICLE AND THEY AGREED. AND TOLD US TO MAKE SURE THE VEHICLE GOT BACK UP THERE TO THEM. HONESTLY THAT WAS THE SCARED AS I EVER BEEN DRIVING SOMETHING. BUT I GOT IT BACK TO THEM. IT'S ONLY BEEN THE 3 DAY WHEN ALL THIS UNFOLDED. NOW THEY ARE SAYING THAT THEY ARE GONNA TREAT IT LIKE A REPOSSESSION. AND THREATENING MY 77 YEAR MOTHER. AND THE VEHICLE WAS SITTING RIGHT THERE IN FRONT OF THEIR BUSINESS. MY MOTHER TOLD THEM THE VEHICLE WAS AN ENVIRONMENTAL HAZZARD LEAKING ANTIFREEZE AND IT WAS DANGEROUS TO MY LIFE CAUSE IT WAS A WONDER THAT I DIDN'T GET KILLED THE LITTLE I DROVE IT. SHE DROVE BEHIND ME IN THE VEHICLE ON THE WAY BACK AND SEEN HOW THE VEHICLE WAS ALL OVER THE ROAD.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH, THE SUN ROOF GLASS SHATTERED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT TOOK THE VEHICLE TO KIRBY KIA OF VENTURA (6424 AUTO CENTER DR, VENTURA, CA 93003) WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE FAILURE WAS NOT CAUSED BY A MANUFACTURING DEFECT. THE DEALER OFFERED NO ADDITIONAL ASSISTANCE. THE CONTACT FILED TWO CLAIMS WITH THE MANUFACTURER THAT WERE DENIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.
MY DRIVERS SIDE SEATBELT DOES NOT LATCH ALL OF THE TIME. IT WILL POP OFF WHILE DRIVING. THIS SEEMS VERY DANGEROUS AND UNSAFE. I AM ALSO HAVE TROUBLE WITH MY ANTENNA AROUND MY IGNITION SWITCH. IT DOESN'T DETECT MY KEY ALL OF THE TIME WHICH MEANS THAT MY CAR DOES NOT START EVERY TIME I PUT THE KEY IN IT. IT MIGHT TAKE A FEW ATTEMPTS. I JUST PUT ABOUT $5000 INTO THIS CAR OVER THE LAST COUPLE OF YEARS AND WAS HOPING TO BE DONE FOR A LITTLE WHILE. THE TECHNICIANS HAVE SHARED THAT NEITHER OF THESE ISSUES ARE OF MY DOING. THE CAR IS SIMPLY NOT READING MY KEY AND MY SEATBELT IS DEFECTIVE.
SUN VISORS ON BOTH SIDES WILL NOT RETRACT UP TO ROOFTOP SO ITS BLOCKING VISIBILITY. THE RIGHT SIDE WENT OUT 1ST ABOUT A YEAR AGO, BUT WHEN THE DRIVER SIDE STOP WORKING ABOUT 3 MO.. THAT'S WHEN I HAVE A PROBLEM. SO FOR THE PAST 3 MONTHS IS BEEN A BIG PROBLEM FOR ME.
TL* THE CONTACT OWNED A 2009 KIA BORREGO. WHEN THE CONTACT ARRIVED HOME, HE EXITED THE VEHICLE, ENGAGED THE EMERGENCY BRAKE, PLACED THE VEHICLE IN PARK, AND TURNED OFF AND EXITED THE VEHICLE. WITHIN SECONDS OF ENTERING HIS HOME, THE CONTACT HEARD A LOUD NOISE COMING FROM HIS BACKYARD. THE CONTACT RAN OUTSIDE AND NOTICED THAT THE VEHICLE CRASHED INTO A TREE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED AND CAME TO THE PROPERTY TO INVESTIGATE THE CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DEEMED DESTROYED. THE FRONT AND REAR DRIVER'S SIDE OF THE VEHICLE WAS DAMAGED AND THE FRAME WAS BENT. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *TR*JB
THE TRANSMISSION GETS STUCK IN 4TH GEAR AND WON'T SHIFT OUT OF 4TH GEAR YOU HAVE TO SLAM THE GEAR SHIFT INTO A GEAR FOR IT TO RESPOND. HAVE TO DISCONNECT THE BATTERY AND LET THE COMPUTER RESET FOR IT TO START ACTING RIGHT. THIS PROBLEM HAS BEEN GOING ON FOR 2 DAYS AND GETS AGGRAVATING.
AS I PULLED ONTO MY DRIVEWAY, COMING TO A STOP WITH MY FOOT ON THE BRAKE, THE CAR UNINTENTIONALLY ACCELERATED AND CRASHED THROUGH THE GARAGE DOOR.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT WAS UNABLE TO SHIFT INTO REVERSE. THE CONTACT WAS ABLE TO SHIFT INTO DRIVE AND DROVE TO HIS RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO EVERGREEN KIA (LOCATED AT 9205 S WESTERN AVE, CHICAGO, IL 60643, (800) 211-3116) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE AND CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
THE BRAKE PEDAL AND BRAKE AND BRAKE SWITCH WAS ONCE A RECALL PART HAD IT REPLACED NOW IT GONE BAD AGAIN CAUSING ME TO HAVE NO BRAKE LIGHTS AND THE ESC OFF AND A DECLINE TRUCK SYMBOL IN LIT UP RED
ONCE IT WOUKD NOT KET ME PUT CAR IN REVERSE OR PARK. HAD TO GOIGLE THE ISSUE. BRAKES HAD TO BE MASHED TO FLOOR TO ENGAGE. WHEN SLOWING DOWN OR STOPPING AT STOP SIGN, THE ENGINE DOESN'T REV DOWN AND CAUSES A SEVERE JERKING WHEN YOU ACCELERATE. IT HAPPENS DAILY, MANY TIMES DAILY. THE CHECK ENGINE LIGHT IS NOT ON.
DRIVERS SEATBELT DOES NOT STAY LATCHED. POPS OPEN DRIVING DOWN ROAD WITHOUT TOUCHING IT. IT HAPPENS DRIVING STRAIGHT ON HIGHWAYS CITY STREETS GOING STRAIGHT AND TURNING. IT HAS BEEN AN ONGOING PROBLEM FOR AT LEAST A YEAR NOW.
I HAVE ONLY HAD THIS VEHICLE ALMOST 4 YEARS AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. I'M A SINGLE MOTHER AND I CANT JUST GO PUT IT IN THE SHOP. FIRST I COULDN'T DRIVE IT BC THE COMPRESSOR BROKE AND I NEEDED 700 TO FIX IT. GOT IT FIXED BUT THE AIR STILL DONT WORK. NOW A ROD IS ABOUT TO GO AND I HAVE TO HAVE A WHOLE NEW MOTOR, WHICH IS 1500 WITHOUT LABOR. AND I HAVE A BABY ON THE WAY. I'M DRIVE A GAS GUZZLING TRUCK THAT I HAD TO BORROW. I THOUGHT KIA WAS A GOOD VEHICLE BUT APPARENTLY I GUESSED WRONG. MY VEHICLE IS JUST SITTING IN THE FRONT YARD BC I DIDNT WANT TO CAUSE ANY OTHER PROBLEMS WHEN I HEARD THE LOUD KNOCKING AND IT'S BEEN PARKED FOR ABOUT 3 MONTHS NOW..
WHILE SITTING IN MY CAR WITH THE KEY IN THE IGNITION LISTENING TO THE RADIO IT WOULD START UP. IT WOULD START UP IN PARK AND IT WOULD START UP AND NEUTRAL AND IT SOUNDS LIKE THE STARTER ARMATURE IS ENGAGING AND WON'T STOP AND GAUGING IN NEUTRAL AND STOP I DON'T HAVE TO BE IN THE VEHICLE FOR IT TO START ALL ON ITS OWN WHY DOES START ON ITS OWN IT VERY EASILY CAN YOU BE BUMPED INTO DRIVE AND TAKE OFF DOWN THE ROAD IF I LEAVE IT IN NEUTRAL OR PARK NOW IT SOUNDS HORRIBLE AND IT SOUNDS LIKE YOU'RE TRYING TO START THE VEHICLE WHEN IT'S ALREADY RUNNING SO THE ONLY WAY FOR ME TO GET THE OFF AND GOING NOW IS TO START THE VEHICLE IN NEUTRAL BYE JUST SITTING THERE SOON AS YOU START SIDE DROP IT INTO DRIVE AND I HIT THE ROAD NEVER SEEMS TO HAPPEN WHILE IN GEAR BUT IT ALWAYS HAPPENS NOW IN PARK AND NEUTRAL. ON TOP OF THAT IT HAS A CODE FOR A BANK SENSOR IN THE SECOND BANK B BANK OR WHATEVER AND IT IS RETARDED AND ADVANCED IN TIMING. THE TIMING SEEMS TO BE ERRATIC AND ALL THE SENSORS HAVE BEEN REPLACED AND IT IS NOT POSSIBLE TO GET IT SMOGGED THIS YEAR BECAUSE THE CHECK ENGINE LIGHT DOESN'T GO OFF DUE TO THE TIMING I'M GUESSING. WHILE IN DRIVE IT SEEMS TO WANT TO JUMP IF I PUT IT IN NEUTRAL IT'S OKAY AND DOESN'T JUMP UNTIL SOMETHING HAPPENS AND THEN THE STARTER KICKS ON.
THE ALUMINUM WHEELS ARE CORRODING WHICH IS CAUSING THE TIRES TO LOOSE AIR PRETTY REGULARLY.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE INSTRUMENT PANEL LIGHTING SUDDENLY FLASHED BEFORE THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER (MIKE SHAW KIA LOCATED IN CORPUS CHRISTI, TX) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE CAUSE OF THE SECOND FAILURE WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
MY SEAT BELT POPS OUT ALL THE TIME. THE FRONT DRIVERS SEAT AND MIDDLE ROW MIDDLE SEAT SEAT BELT BOTH DO IT.
#1 WHENEVER IT RAINS THE RIGHT HEADLIGHT GOES OUT AND HAS TO BE REPLACED. #2 WHEN THE CAR IS DRIVEN THERE IS A BURNING SMELL INSIDE THE CAR THAT SMELLS LIKE WIRES BURNING. AND THERE IS SMOKE COMING FROM INSIDE THE ENGING COMPARTMENT AND FLOWING FROM UNDER THE HOOD. BETWEEN THE BATTERY COMPARTMENT AND THE FRAME AREA. WE HAVE TAKEN THE VEHICLE TO KIA FOR A DIOGNOSTIC AND ALTHOUGH THEY NOTICED THE ISSUE ALSO, THEY COULD NOT FIND WHERE IT WAS COMING FROM. DRIVING THE KIA MAKES ME VERY NERVOUS AND WE WOULD LIKE TO KNOW WHAT IS CAUSING THE PROBLEM AND HOW TO FIX IT. WE LIVE IN LAWRENCEVILLE GA AND THE ISSUE HAPOENS WEATHER WERE ON THE STREETS OR ON THE HIGHWAY.
AFTER STARTING THE CAR THEN MOVING THE SHIFTER IN TO DRIVE . AS I GET THE SHIFTER IN THE REVERSE POSITION GOING TO DRIVE .. THE CAR JERKS FORWARD LIKE I HAVE MY FOOT ON THE GAS.. IT IS VERY STARTLING. GOES IN REVERSE FINE.. BUT WHEN I MOVE ONTO IT DRIVE IT STARTS TO MOVE SLOW AND RPMS GO UP BUT IT'S MOVING FORWARD. *TR
THIS PAST TUESDAY, AUGUST 23, 2016, THE TRANSMISSION SHIFTING BECAME ERRATIC, IN PARTICULAR, AND AMONG OTHER ISSUES, HOLDING ON TO 3RD GEAR AND REFUSING TO UP SHIFT OR DOWN SHIFT PROPERLY. THERE WERE A FEW TIMES IN WHICH WHEN ACCELERATING FROM A STAND-STILL ' A STOP LIGHT AND/OR 4-WAY-STOP INTERSECTION, FOR EXAMPLE ' THE VEHICLE WOULD NOT SHIFT UP FROM 1ST GEAR OR WOULD START ON 3RD GEAR AND WOULD NOT DOWN SHIFT DOWN TO 2ND NOR UP SHIFT TO 4TH. BIZARRE AND DANGEROUS TO SAY THE LEAST, AS IT WAS A STOP-AND-GO TRAFFIC SITUATION. ON TWO OTHER OCCASIONS, WHILE DRIVING AT OVER 35 MPH OR SO, THE ENGINE WOULD SHIFT VERY ABRUPTLY FROM 3RD TO 4TH GEAR, AND THEN WOULD DOWN SHIFT BACK TO 3RD GEAR. THE SECOND TIME THIS HAPPENED I PULLED TO THE SIDE OF THE ROAD TO SHUT DOWN THE CAR. I DID NOT KNOW WHAT TO SO AFTER FIVE MINUTES OR SO I RESTARTED THE VEHICLE AND HEADED HOME. UPON EXTENSIVE RESEARCH, I HAVE FOUND THAT THIS IS A WELL-KNOWN ISSUE, DOCUMENTED BY MANY KIA BORREGO V8 OWNERS, AND ONE THAT HAS NOT BEEN CLASSIFIED AS A RECALL, EVEN THOUGH IT SEEMS TO BE A DEFECTIVE COMPONENT ISSUE AND IT HAS LED TO MANY UNSAFE AND DANGEROUS DRIVING SITUATIONS. I HAVE FOUND MANY COMPLAINTS ON THIS PARTICULAR KIA BORREGO V8 MODEL THROUGHOUT KIA OWNERS' FORUMS AND EVEN ON THE NHTSA WEBSITE. I ALSO FOUND ONLINE THE KIA TECHNICAL SERVICE BULLETIN 035 [REV1, 3/7/11], WHICH DOCUMENTS THE ISSUE TO A T. I HAVE SINCE WRITTEN AN EXTENSIVE LETTER TO KIA, EXPLAINING THE PROBLEM AND GIVING THEM REFERENCE LINKS. HOPEFULLY THEY TAKE ACTION AND THE IDEAL THING WOULD BE TO CLASSIFY THIS ISSUE AS A RECALL AND HAVE KIA REPLACE THE DEFECTIVE PART AND PICK UP THE TAB. IT IS MADDENING THAT A KNOWN ISSUE WITH WHAT SEEMS TO BE A *DEFECTIVE* COMPONENT IS OVERLOOKED AND CUSTOMERS ARE LEFT HANGING WITH A RIDICULOUSLY EXPENSIVE TAB. PLEASE SEE ATTACHED TSB.
THE ELECTRIC CONTROL ARM ON THE DRIVER SEAT THAT LIFTS AND MOVES THE FORWARD AND BACKWARD COMES UNHOOKED CAUSING THE SEAT TO DROP TO LOWEST POSITION WHILE DRIVING. THIS CAN B A SAFETY HAZARD BY CAUSING THE DRIVER TO PRESS THE ACCELERATOR WHILE DRIVING IF THE ARM SHOULD COME UNHOOKED AND SEAT FALL TO LOWEST POSITION. THE PICTURE ATTACHED IS THE HEAD OF THE ARM AND BRACKET IT CONNECTS TO. I CURRENTLY HAVE A BOLT IN IT TO HOLD IT TOGETHER
WHEN LETTING CAR WARM UP FOR A COUPLE OF MINUTES. PUT INTO REVERSE THE KIA JERKS HARD SO YOU PULL OUT PUT INTO DRIVE RPMS GO UP BUT BUT CAR NOT MOVING. THE PUT A REBUILT TRANSMISSION IN BUT STILL HAVE PROBLEMS WITH THE SAME ISSUE. KIA DID AN UPDATE ,BUT STILL DOING THE SAME THING. BUT KIA WANTS ME TO PAY A DIAGNOSTIC FREE AND TOLD THEM IT DOESN'T HAPPEN ALL THE TIME. IT'S VERY DANGEREST NOT SHIFTING AND NO POWER. COMPLAINED TO VANDEVERE KIA AND PAYING A FEE AGAIN STATING THEY COULDN'T FIND ANYTHING.
I HAD JUST STOPPED AT A RED LIGHT WHEN ALL THE LIGHTS ON MY DASHBOARD CAME ON. ECS, ABS, BREAK, ENGINE, 4 WHEEL DRIVE AND CRUISE CONTROL ERROR, AND THE SPEEDOMETER, ODOMETER, AND TEMPERATURE GAUGE DOESN'T WORK. I PULLED INTO THE NEAREST AUTO PARTS PLACE AND THEN DISCOVERED I COULDN'T PUT THE VEHICLE INTO PARK. I HAD TO MANUALLY USE THE SHIFT LOCK. THEY RAN THE COMPUTER AND IT SHOWED A SPEED SENSOR ERROR. THIS HAS BEEN GOING ON FOR A YEAR. SOMETIMES IT LASTS A WEEK, THEN ACTS NORMAL FOR MONTHS OR A FEW HOURS, THEN GOES OFF AGAIN. THIS MAKES IT REALLY HARD TO FIGURE OUT WHAT'S GOING ON. EVERY TIME WE TRY TO TAKE IT IN, IT SEEMS TO WORK JUST FINE AND THEY CAN'T DIAGNOSE THE PROBLEM. WHEN I CALLED KIA THEY TOLD ME THERE IS NOTHING THEY CAN DO.
THIS WILL BE THE SECOND TIME AN INCIDENT OF THIS NATURE OCCURRED. WE HAVE OWNED THIS VEHICLE FOR LESS THAN 2 YEARS. BOTH TIMES, WHILE DRIVING, MULTIPLE LIGHTS INCLUDING ABS, ESC OFF, EMERGENCY BRAKES, AND DOWNHILL BRAKING ASSIST COME ON. MILEAGE, GEAR, AND SPEEDOMETER STOP WORKING SO YOU HAVE NO IDEA WHAT SPEED YOU ARE TRAVELING SUDDENLY. VEHICLE SPEEDS WERE AT ABOUT 40 AND 45 MPH ON CLEAR ROADS. ONCE THE VEHICLE IS STOPPED, YOU CAN ONLY SHIFT TO NEUTRAL GEAR OR DRIVE AND THE KEY CAN NOT BE REMOVED FROM THE IGNITION, ALTHOUGH THE ENGINE CAN BE TURNED OFF. THE BRAKES APPEAR TO CONTINUE WORKING, ALTHOUGH BOTH TIMES, I WAS ABLE TO SLOW THE VEHICLE SIGNIFICANTLY ONCE I NOTICED ALL OF THE LIGHTS ON AND LACK OF SPEEDOMETER. THERE IS NO WAY TO REVERSE THE VEHICLE ONCE THIS OCCURS. AFTER THE FIRST TIME THIS OCCURRED, WE WERE TOLD IT WAS THE ABS MODULE. KIA SERVICE WAS UNABLE TO DIAGNOSE THE LIGHT CODES AND HAD TO WORK DIRECTLY WITH KIA OVER A PERIOD OF SEVERAL DAYS TO DIAGNOSE THE VEHICLE THE FIRST TIME THIS OCCURRED. IT WAS REPLACED 1 YEAR AND 20 DAYS AGO BY A KIA DEALERSHIP AND FAILED AGAIN TODAY. KIA SERVICE IS NOT ABLE TO TELL US IF THE ABS MODULE SHOULD FAIL REPEATEDLY OR WHAT WOULD CAUSE IT TO FAIL REPEATEDLY.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT THE BRAKE LIGHTS BURNED OUT MORE THAN FIVE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NISSAN OF LAKE CHARLES (337-439-9955, LOCATED AT 1700 SIEBARTH DR, LAKE CHARLES, LA 70615) WHERE IT WAS DIAGNOSED THAT THE EXTERIOR LIGHTING/BRAKE LIGHT SWITCH ON THE REAR DRIVER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO THE PARK POSITION AND WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE BACK TO THE DRIVE POSITION THE VEHICLE FAILED TO SHIFT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT SOME OF THE SEAT BELTS IN THE VEHICLE WOULD NOT LATCH PROPERLY WITHOUT FIRST DEPRESSING THE RELEASE BUTTON ON THE SEAT BELT. ONCE THE SEAT BELT WAS LATCHED, IT BECAME UNLATCHED AGAIN WHEN THE CONTACT MOVED SLIGHTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,000.
THE PART IN QUESTION IS GOOD YEAR TIRE WRANGLER SR- A P265/60R18 (M&S) DOT # M7C4 EXWR 4913. WHILE TRAVELING AT 55MPH ON THE EXPRESSWAY THE TPMS LIGHT CAME ON. I WAS ABLE TO MAKE TO A DEALERSHIP FOR REPAIRS. UPON INVESTIGATION FROM THE DEALERSHIP THE TIRE IN QUESTION COULD NOT BE FIXED SO IT WAS REPLACED. THE TIRE LOOKS TO HAVE SPLIT BETWEEN THE TREADS NOT CAUSED BY A ROAD HAZARD. I'M CONCERNED IF THIS IS A POSSIBLE DEFECT IN THE TIRE. I DO HAVE 4 TIRE OF THAT KIND ON MY VECHILE. I DO HAVE THE TIRE IN QUESTION IN MY POSSESSION.
DRIVER'S SEAT BELT RANDOMLY DISCHARGES AND DISCONNECTS. WE BEGAN TO BE ABLE TO FEEL THE DIFFERENCE WHEN PUTTING IT ON WHEN IT WOULD LATCH VS WHEN IT WOULDN'T PROPERLY AND SECURELY LATCH. SOMETIMES IT WOULD TAKE 3-5 ATTEMPTS TO MAKE THE BELT FEEL SECURE. OFTEN TIMES, IT WOULD LATER UNLATCH AND COMPLETELY DISCONNECT. THIS HAPPENED RANDOMLY; AT STOP LIGHTS, PARKING LOTS, ON THE HIGHWAY, ETC. IT WOULD ALSO DISCHARGE AND DISCONNECT IF TUGGED ON. FOR EXAMPLE, LEANING FROM DRIVER'S SIDE OVER TO PASSENGER'S SIDE TO REACH SOMETHING.
ON THE 23 OF FEBRUARY I NOTICED ALL THE LIGHTS ON IN DASH, CHECK ENGINE, ESC, BRAKE LIGHT ECT. WAS NOT ABLE TO PUT THE CAR IN PARK TO SHUT IT OFF. I DID NOTICE WHEN DRIVING, COMING TO A COMPLETE STOP APPLYING THE BRAKE, ALL THE LIGHTS GO OFF EXCEPT THE CHECK ENGINE LIGHT AND IT ALSO ACKNOWLEDGE WHAT GEAR I WAS IN,THEREFORE I WAS ABLE TO PUT THE CAR INTO PARK AND SHUT DOWN THE ENGINE. MULTIPLE TIMES I HAVE TO UNLOCK THE SHIFT MANUALLY. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS THE ABS MODULE NEEDING REPLACED.. I DON'T BELIEVE I SHOULD BE PAYING 2000 FOR A PART THAT I DON'T BELIEVE IT NEEDS. I BELIEVE IT IS THE BRAKE LIGHT STOP SWITCH WHICH WAS REPLACED AFTER A RECALL. THIS SHOULD BE AGAIN RECALLED AS A DEFAULT, IF IT IS THE ABS MODULE, THEN IT SHOULD BE RECALLED AS WELL, THIS IS A SAFETY ISSUE AS MUCH AS THIS IS HAPPENING. IM VERY FRUSTRATED WITH ALL WE HAVE TO GO THROUGH TO GET A SOLID ANSWERER . AND WOULD APPRECIATE A REPLY. *TR
TL* THE CONTACT OWNS A 2009 KIA BORREGO. WHILE TRAVELING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE NEAR THE DRIVER SEAT. THE SEAT WAS LOOSELY CONNECTED AND THE STUD BOLT FRACTURED. THE SEAT JERKED FORWARD AND PREVENTED THE CONTACT FROM USING THE ADJUST BUTTONS ON THE SIDE OF THE SEAT. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
DRIVER'S SEAT BELT DOES NOT LATCH PROPERLY. IT WILL DISENGAGE AT ANY TIME, WITH OR WITHOUT PRESSURE. *TR
ON FRIDAY, 14 NOVEMBER 2014 I WAS DRIVING TO THE VA HOSPITAL AT GREAT NAVAL BASE, ILLINOIS IN MY 2009 KIA BORREGO WHEN THE ESC LIGHT CAME ON. AT THAT TIME,L I WAS DRIVING IN THE I-294 (HIGHWAY) AT THE 55 MILES SPEED WITH THE CRUISE CONTROL ON, SUDDENLY THE VEHICLE IN FRONT OF ME REDUCED THE SPEED AND WHEN I APPLIED THE BRAKES TO REDUCE THE CRUISE CONTROL DID NOT DISENGAGED ALMOST CAUSING ME TO HAVE AN ACCIDENT. I CALLED THE SAME DATE THE KIA DEALER AT ED NAPLETON KIA IN ELMHURST, IL, MAKE AN APPOINTMENT AND BROUGHT IT IN ON 18 NOV 14 AT 10:30 SUPPOSEDLY THE VEHICLE WAS FIXED AND I WAS CHARGED $320.94 FOR A SWITCH ASSY- BRAKE AND LABOR. TODAY, 24 NOVEMBER 2014 I WAS DRIVING AGAIN IN THE SAME HIGHWAY BEFORE MENTIONED AND ALMOST HAD ANOTHER ACCIDENT DUE TO THE SAME ISSUE. I WENT TO THE DEALER TO TALK TO THE MAINTENANCE PERSONNEL AND I ASKED FOR THE MANAGER. THE MANAGER CAME OUT I EXPLAINED HIM THE SITUATION AND HE SEND A MECHANIC TO TEST DRIVE WITH ME THE VEHICLE AND I SHOWED HIM THE ESC LIGHT ON AND EXPLAINED HIM THAT THE VEHICLE CONTINUE WITH THE SAME ISSUES THAT HAD BEFORE. HE REPLIED THAT FIRST THEY HAD TO CHANGE THE BRAKE SWITCH TO SEE IF THAT WILL FIXED THE ISSUE BUT NOW I MUST CHANGE THE BRAKE MODULE WHICH IS $1,500 DOLLARS THE PART AND ABOUT $800 DOLLARS IN LABOR. THE DEALER PERSONNEL AND THE MANAGER NEVER LET ME THAT THIS ISSUE WAS A RECALL AND I WAS CHARGED FOR IT. IN ADDITION, THE MECHANICAL/SAFETY ISSUE WAS NOT FIXED. *TR
LOW BEAMS DON'T WORK. IT ISN'T THE BULBS.I'M NOT CAR SAVVY I FIGURED SINCE THERE WAS LIGHT IT WAS MY HEADLIGHTS, LATER I FOUND OUT THE LIGHT WAS FROM MY FOG LIGHTS.CONTACTED FAMILY FRIEND WHOM IS A CERTIFIED MECHANIC AND JUST BY WHAT I TOLD HIM HE SAID IT WAS A BAD HEADLAMP SWITCH. *TR
THE STEERING WHEEL, SINCE NEARLY BRAND NEW, WILL NOT RAISE OR LOWER AT TIMES. THIS IS DANGEROUS, ESPECIALLY FOR SHORTER DRIVERS. IF THE AIRBAG WERE TO BE DEPLOYED THIS WOULD RESULT IN POSSIBLY FATAL HEAD/NECK INJURIES. THE STEERING WHEEL STAYS IN THE FULLY TILTED POSITION, EVEN WHEN DRIVING.
I HAVE A 2009 KIA BORREGO IT HAS COST ME $900.00 TO REPLACE THE SWAY BARS ON BOTH SIDES MY CAR HAS ALMOST 100,000 MILES ON IT AND NOW I HAVE THE FLASHING CHECK ENGINE LIGHT ON MY SUV I HAVE HAD IT LOOKED ABOUT AND IT IS GOING TO COST ME $1,300 MORE BECAUSE IT IS THE CATALYTIC CONVERTER I HAVE HAD THIS CAR FOR 5 YEARS NOW I GOT IT USED AND IT IS BECOMING A MONEY PIT I HAVE BEEN EXPERIENCING SOME LAGGING ON THE ACCELERATOR AND SOME SHIFTING NOISES WHEN IN PARK TO REVERSE IT WILL SOUND LIKE THE TRANSMISSION FALLING OUT AND NOW MY TRUCK SOUNDS LIKE A DIESEL FOR SOME UNKNOWN REASON KIA NEEDS TO DO A RECALL ON ALL THE 2009 KIA BORREGO AND GIVE PEOPLE A CHOICE TO TAKE AN REPLACE THE SUV.. NOW MY FAMILY LOVE KIA BUT THIS HAS BEEN THE WORST EXPERIENCE EVER WITH THIS CAR NOW WE'RE THINKING ABOUT CHANGING TO FORD... *TR
I HIT A PARKED CAR ON PASSENGER FRONT SIDE. NO PASSENGERS WERE IN THE VEHICLE. SIDE AND WINDOW AIR BAGS DEPLOYED ON DRIVER SIDE AND PASSENGER SIDE. STEERING WHEEL AIRBAG DID NOT DEPLOY AND I SLAMMED INTO THE STEERING WHEEL CAUSING INJURY. *TR
IN LATE MARCH, OUR 2009 KIA BORREGO EX WOULD NOT START, ALTHOUGH THE BATTERY WAS STRONG AND ALL ACCESSORIES WORKED. WE ALMOST ALWAYS PARK IN OUR GARAGE, AND THE CAR GETS USED A LOT ON A DAILY BASIS. MY WIFE HAD DRIVEN IT A COUPLE HOURS EARLIER. WE HAD IT TOWED TO THE DEALER WHERE THEY PULLED ERROR CODE P1656 - AUTHENTICATION FAILURE OFF THE ELECTRONIC MODULE. WE HAD TO HAVE ALL OF OUR KEYS REPROGRAMMED TO THE CAR. THE DEALERSHIP WAS NOT ABLE TO OFFER ANY EXPLANATION FOR THE ERROR. MY CONCERN IS THAT WE COULD HAVE BEEN STRANDED OFF IN THE BOONDOCKS OR SOME OTHER LOCATION. I AM ALSO CONCERNED THAT THE CAR COULD SHUT DOWN WHILE WE ARE DRIVING IT, CREATING A SERIOUS PROBLEM, ESPECIALLY AT HIGH SPEEDS. *TR
WHILE DRIVING AT 60 MILES AN HOUR SUDDENLY ABS,VEHICLE STABILITY ICON,BREAK ICON,ENGINE ICON,CRUISE CONTROL TURNED ON AND SPEEDOMETER FAILED AND SHOWED SPEED OF ZERO WHILE I AM STILL GOING AT SAME SPEED OF 60. FEW SECONDS LATER ALL ICONS DISAPPEARED AS I PREPARED TO STOP SO I KEPT DRIVING TILL DESTINATION. ONCE CAR WAS TURNED ON AGAIN AT DESTINATION, ABOVE ICONS CAME ON, HAD CAR TOWED TO KIA DEALERSHIP. MAIN ELECTRONIC CONTROL MODULE FAILED AND WAS REPLACED WITHOUT CHARGE BY KIA. NOT CLEAR WHAT MIGHT HAVE CAUSED TOTAL FAILURE OF MAIN ECM. *TR
Data synced from NHTSA on May 4, 2026