2014 Kia Forte Brakes Problems

The contact owns a 2014 Kia Forte. The contact stated that while depressing the brake pedal, the vehicle failed to respond. The brake pedal was depressed to the floorboard to stop the vehicle. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was notified of the failure and suggested that the vehicle be diagnosed to determine the cause of the failure. The approximate failure mileage was 249,000.

I have been trying to have my brakes line repair for a recall for over a year with the local Kia dealer as they refused to see me for over a year due to not buying vehicle there. I lost my brakes due to the recall on the lines and not being able to get an appointment. I almost died when my brakes went out. I called the local Kia dealer was told again I had to wait and that no promises could be months before touch the car. I had to fix it so I had it brought to an outside shop and submitted for reimbursement it has been over 60days no updates and no communication with the Kia claims department. I was told my claim would take about 30 days now we are almost at 60 with no updates when I call they say Derrick will call me back. No return emails or calling. My claim number is XXX with rental I paid almost $1800 for repairs that should have been covered along with a rental. No one can give me a status I call daily to be told that they can’t answer any questions only Derrick can but he does not take calls he will call me back in 24 to 48 hours. I email I get an auto response. I am running in circles for money I need to pay my bills. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle lost braking ability while being operated on the roadway. The brake pedal went to the floor, and the brake warning light came on. The operator was able to push hard on the brake pedal enough to eventually bring the vehicle to a safe stop. Upon inspection it was determined that the brake system had lost all brake fluid due to corrosion of one of the rear brake lines at the site of the retainer clip. There is also advanced corrosion on the other rear brake line at the site of the retainer clips. KIA already initiated a voluntary recall for this issue on KIA Forte’s 2010-2013, but the problem obviously exists for later model KIA Forte vehicles. This vehicle was only operated in NY during winter months for two years, in 2018 and 2019, so this level of corrosion on the brake lines should not have occurred. This brake failure could have easily caused a serious accident and injury.

My wife's 2014 Kia Forte brakes went on me without warning, they went all the way to the floor and I immediately knew it was a hydraulic problem. the vehicle has just over 2500 actual miles on it. It was towed to a dealership were they determined it was a hydraulic issue and there was a recall on brake lines corrosion prematurely, I saw no leaks but the service manager told us that there was a manufacturer recall for that issue. Our vehicle has been at that dealership for 30 days already awaiting replacement parts with no progress, it will be months April 14, 2023. I need to know if the recall is valid.

WHILE I WAS DRIVING ON THE HIGHWAY, I HAD TO BREAK DUE TO ANOTHER DRIVER'S DANGEROUS DRIVING. I HAD TO PUSH THE PEDAL ALL THE WAY DOWN BEFORE THE VEHICLE WOULD BREAK AS IF THE BREAKS WEREN'T EVEN THERE. THIS VEHICLE WAS PURCHASED FROM GALEANA CHRYSLER JEEP KIA DEALERSHIP LOCATED AT (180 GREYSTONE BLVD. COLUMBIA, SC 29210). THE REASON FOR THIS URGENT NOTIFICATION IS TO RECEIVE ASSISTANCE REGARDING THE KIA FIRE RECALL ARTICLE THAT DID NOT INCLUDE THE FORTE MODEL WITHIN THE YEARS SPECIFIED. UPON VEHICLE INSPECTION FROM JT'S KIA DEALERSHIP (THE ABS SYSTEM HAS A LEAKAGE ON THE FIRE WALL SIDE. FOUND THE HECU/ BRAKE MODULE HAS STARTED TO FAIL AND IS LEAKING.)

TAKATA RECALL

THE PROBLEMS WITH THE BRAKES HAPPEN WHEN THE CAR IS IN MOTION AND ON BOTH SIDES OF THE VEHICLE. THE REAR CALIPER GUIDE PINS WERE FROZEN BY CORROSION, PREVENTING THE CYLINDER TO EXTEND AND ENGAGE THE BRAKE PADS ON THE ROTOR. THIS RESULTED IN THE LOSE OF ANY REAR BRAKING ACTION. WHEN THE ANTI-LOCK BRAKING WOULD ENGAGE DUE TO LOST ROAD CONTACT, (IE. ICY OR BUMPY/ROUGH ROADS) THERE WAS NO BRAKING ACTION AT ALL. DURING NORMAL DRIVING, THE REAR BRAKES BEING FROZEN, THE CAR RELIES SOLELY ON THE FRONT CALIPERS TO STOP THE CAR. NO ACCIDENTS HAPPENED DURING THIS TIME. I DECIDED TO REPLACE THE REAR PADS AND NOTICED WHEN I REMOVED THE WHEEL I FOUND THE REAR ROTOR WAS RUSTED AND PITTED DUE TO NO CONTACT WITH THE PADS. WHEN I REMOVED THE CALIPER ASSEMBLY THE PINS WERE FROZEN IN PLACE AND COULD NOT BE BE FREED. THIS REQUIRED THAT THE WHOLE ASSEMBLY NEEDED TO BE REPLACED. THE CAR WAS FOUR YEARS OLD WITH ABOUT 85,000 MILES WHEN I REPLACED THE ROTORS, PADS AND CALIPER ASSEMBLIES. THE CONDITION WAS PROBABLY HAPPENING FOR ABOUT 9 MONTHS BEFORE I DECIDED TO REPLACE THE PADS.

WHILE TRAVELING AT APPROX. 30 MPH AND APPROACHING AN INTERSECTION WITH A RED TRAFFIC SIGNAL, I APPLIED THE BRAKES AND THEY DID NOT SLOW THE VEHICLE AT ALL. I STOOD ON THE BRAKES AND THEY REMAINED FIRM AND DID NOT GO DOWN. I REPEATED THIS 4 DIFFERENT TIMES AND NOTHING HAPPENED. I PUT THE TRANSMISSION INTO PARK AND THE CAR CONTINUED MOVING. I WAS GOING THROUGH THE RED LIGHT AND FORTUNATELY THE ON COMING TRAFFIC AS ABLE TO AVOID ME. AFTER CROSSING THE INTERSECTION I RAN IT INTO A GRASSY GRAVEL AREA WHERE IT FINALLY STOPPED.

TOOK MY KIA FORTE 2014 IN FOR AN INSPECTION, AND INSTEAD RECEIVED AN ECU UPGRADE DUE TO SOME KIA CAMPAIGN SC150. AFTER THE UPGRADE, MY VEHICLE BEGAN TO HAVE ISSUES. THE VERY SAME DAY AFTER LEAVING DEALERSHIP, MY CAR BEGAN TO STALL AND BLOW A LOT OF WHITE SMOKE FROM EXHAUST. I WAS PULLED OVER BY A STRANGER WHO INFORMED ME OF THAT THE WHITE SMOKE EXHAUSTING BLINDED HIS VIEW. KIA HAS BEEN DISREGARDING THIS SAFETY CONCERN.

WHEN AT HIGHWAY SPEEDS I PRESSED THE BRAKE PEDAL AND THE CAR VIOLENTLY SHOOK. THE DEALERSHIP DECIDED TO RESURFACE MY BRAND NEW ROTORS, ONLY 700 MILES ON THE CAR, RATHER THAN REPLACE. I AM SCARED TO DRIVE THE CAR NOW. *TR

I WAS IN A THREE VEHICLE ACCIDENT AS THE THIRD CAR. I HIT THE CAR IN FRONT OF ME AND IN TURN CAUSED THAT VEHICLE TO HIT THE VEHICLE IN FRONT OF HIM. I HAD THE BRAKES PRESSED DOWN ALL THE WAY TO THE FLOOR AND STILL COULDN'T STOP IN TIME TO PREVENT IMPACT, THERE WERE NOT EVEN ANY SKID MARKS ON THE PAVEMENT. THE IMPACT WAS SO STRONG THAT MY BACK SEATS FOLDED DOWN AND THE THINGS I HAD IN MY TRUNK FLEW FORWARD AND HIT THE BACK OF THE DRIVER SEAT. I HAD GLASS BOTTLES OF DRINKS IN THE TRUNK AND THEY WERE ALL BUSTED IN THE FLOORBOARD FROM BEING THROWN THROUGH THE BACK SEAT THAT FOLDED DOWN. FIRE AND RESCUE HAD TO OPEN MY DOOR TO LET ME OUT OF THE VEHICLE BECAUSE I TRIED TO GET OUT AND COULDN'T PRY THE DOOR OPEN. TO ME THAT IS A HARD IMPACT, I WAS INJURED AND STILL SEEKING MEDICAL ATTENTION. MY CONCERN IS WITH A FRONTAL IMPACT OF SUCH FORCE, NONE OF MY AIRBAGS DEPLOYED! MY ACCIDENT HAS ALREADY HAPPENED AND I AM HURT BUT I DON'T WANT THAT TO HAPPEN TO ANYONE ELSE. LUCKILY I WAS WEARING MY SAFETY BELT BECAUSE MY AIRBAGS CERTAINLY DIDN'T PROTECT ME. I MADE A COMPLAINT WITH KIA AND THERE REPRESENTATIVE TOLD ME..."MA'AM WITH YOUR VEHICLE, YOU HAVE "SMART AIRBAGS" THEY ONLY DEPLOY IN A CATASTROPHIC EVENT." HOW CAN THE CAR TELL WHAT IS A CATASTROPHIC EVENT...MY 8 YEAR OLD COULD HAVE BEEN IN THAT BACK SEAT THAT FOLDED OR EVEN MY NEWBORN NIECE THAT I CARE FOR, THAT COULD HAVE BEEN NOT ONLY CATASTROPHIC BUT FATAL!!! WHAT CAN BE DONE ABOUT THIS? PLEASE HELP, I DON'T WANT SOMEONE ELSE TO SUFFER. *TR