2020 Kia Forte Complaint Log

My concern is over Campaign CS2305 (Software Upgrade): This specific campaign generally applies to 2014–2021 model year Fortes. For models not equipped with a chipped key, this update does nothing to address the theft issues. It simply mashed the horn go off for 1 minute, opposed to 30 seconds. Kia should be held responsible for changing the set up to accept a chipped key. The other recall Campaign CS2312 is a free Kia customer satisfaction campaign to install a Theft Deterrent Ignition Cylinder Protector only shows a their down. This recall is pandering to the consumers only and is a false advertisement of fixing the problem. What can be done about this to ensure they're accountable further.

While driving a 2020 Kia Forte on the expressway at normal speed, the vehicle was operating normally with no prior warning lights or known issues. Suddenly, the brakes began to feel weak, as if they were failing. Immediately after, a popping sound was heard from the vehicle, followed by smoke coming from the side/underneath area. Within moments, the smoke intensified and the vehicle caught fire. The driver pulled over to the side of the road as quickly as possible. The fire spread rapidly, and within approximately 1–2 minutes the vehicle was fully engulfed in flames. There were no prior warning indicators, messages, or symptoms before the incident. The cause of the fire is currently unknown. The vehicle is available for inspection by insurance or manufacturer if needed. The incident created an immediate safety hazard due to loss of braking performance and rapid fire spread while driving at highway speed.

I am reporting a transmission failure in my 2020 Kia Forte with approximately 54,000 miles. The vehicle experienced a sudden and complete transmission failure on March 19, 2026, on the highway from Cleveland to Cincinnati. after being owned for less than seven months. The vehicle is now at a dealership 2.5 hours away, requiring a full transmission replacement. This appears to be a premature failure and not consistent with normal wear and tear for a vehicle with this mileage. I am aware of a Technical Service Bulletin issued by Kia regarding IVT transmission issues in 2019–2021 Kia Forte models, which may be related to this failure. As well as legal investigations and lawsuits regarding said transmission models. Given the safety implications and potential for loss of power while driving, I am submitting this complaint for review.

Two sets of Kumho Solus TA 31's (195/65 R15 91T) experienced rapid tread wear issues. The problem and safety issue has been confirmed by Fred Beans Kia of Mechanicsburg, PA, but with hassles to do so. I believe this matter actually effects consumers nationwide, which leads to additional high replacement costs as a result of product quality. Consumers are effected by not just the manufacturer, but by those who knowingly sell & promote the products, such as dealerships like Fred Beans, while aware of the defects or who should know about the defects yet fail to take adequate measures to properly rectify the situation or warn consumers. Kumho Tire has been involved in many lawsuits, primarily related to tire defects which caused serious injuries & multi-million jury award and even trademark infringement where tires are allegedly being falsely marketed & sold as new. I believe Kumho is engaging in breach of warranty where the product they sell fails to meet promised quality or performance standards, while engaging in false advertising that misleads the consumer. They engage in lies in their marketing. In addition, there is negligence with Kumho where the manufacturer fails to exercise reasonable care during production. In addition, there is strict liability where the manufacturer should be held accountable for producing an inherently dangerous product. This has also been outlined in lawsuits & ongoing legal challenges faced by Kumho Tire over product quality. Dealership service managers even deny there is a problem, claim it's normal, and say they can't do anything, unless pressed or are caught in a lie. It appears dealerships, sellers of tires & Kumho are all involved in a scheme that creates additional high costs for consumers to properly resolve the problems. Especially since it's a hassle for people to file complaints or time consuming & monetarily challenging for most to fight the battle with dealerships like Fred Beans, or tire manufacturers, like Kumho.

I was driving a vehicle two cars ahead did and illegal turn the car behind it stopped the truck behind them stopped I stopped behind the truck the car behind me did not stop and slammed me into the back of the truck in my airbags did not deploy

The contact owns a 2020 Kia Forte. The contact stated that while driving 70 MPH on a bend in the highway, a deer jumped over the barrier and landed on the top of the contact's front windshield. The contact stated that she was knocked unconscious due to the impact. The driver’s and passenger’s side air bags did not deploy. The contact was strapped in the driver's seat when she regained consciousness. The contact was unsure whether there was a warning light illuminated. The state police were called to the scene of the accident. Days later, after the accident, the contact went to Urgent Care. However, when the contact explained that she was unconscious, the contact was referred to the hospital. The contact went to the hospital, was informed that there were no bone fractures, and was referred to her personal medical provider. The contact sustained a bruise from the seat belt on her left shoulder; glass shards were embedded in the right forearm. The contact stated that from the impact, the torso slammed into the front windshield. The vehicle was towed to a towing yard, and then the insurance company towed the vehicle to a collision center. The insurance company was pending an investigation. The contact had not released the vehicle. The contact was unaware of all the facts of the accident. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Trunk open alone. Also trunk open when driver door open.

The lane assist malfunction and periodically jerks. Very unsafe I no longer use this feature . To keep control of the vehicle. I never got it inspected. As the lane assist was in use and it would jerk it would alert me of a lane departure . I mention this to include every known problem I have experienced with the vehicle. The problem That brought me here. Is my engine light came on today. Leading up to this. I have had oil leaks since I've owned the car. Im adding oil in between oil changes due to it being low. In the beginning it was a hint of smell of gas in the oil. I was informed to do more frequent oil changes. Over time the smell of gas grew stronger . No Indication to a problem then. Now the smell of gas is prominent in the oil. When the dip stick is checked its always needing more oil and smells of gas and has blackness like burning in the oil. Now there's a check engine light on. And everything I looked up says to discontinue driving the car. I am having a mechanic look at it with a code reader.

Equipment premature failure. Dashboard screen bubbling and separation. Beyond 36 months warranty but early failure 2020 vehicle with 28,000 miles

I own a 2020 Kia Forte LXS with approximately 136,000 miles. The check engine light came on with code P0420 (“catalyst system efficiency below threshold”), and an Express Oil Change & Tire Engineers location confirmed the catalytic converter is failing. The back pressure was measured and is within spec but slightly elevated, showing the part is deteriorating. I was also told my O2 sensors are burned due to the failing catalytic converter. This failure affects drivability and safety: the vehicle sometimes struggles on acceleration and hills, and I feel vibrations through the gas pedal. Because I commute 50 miles each way to work on the interstate, sudden loss of power would put me at risk in high-speed traffic. I have learned Kia and Hyundai vehicles from other years/models (including the Forte) have had recalls and extended warranties for premature catalytic converter failure and excessive oil consumption, but Kia has not yet extended coverage to the 2020 Forte. This appears to be the same issue. The vehicle has been inspected by Express Oil Change & Tire Engineers, and the quoted cost for replacement is $3,000–$3,600. This should be investigated for potential recall or warranty extension to include the 2020 model year.

The engine light went on and engine is burning oil mechanic said it needs to be rebuilt it’s currently under financing from kia and not sure if they cover this

The contact owns a 2020 Kia Forte. The contact stated while driving approximately 30 MPH, the Forward Collision Avoidance camera activated, causing the brakes to stop the vehicle unintendedly. The Forward Collision Avoidance system activated without a vehicle or person nearby. The contact pulled over to the side of the road and waited before restarting the vehicle. The vehicle was started with the check engine warning light illuminated with abnormal gurgling sounds coming from the engine compartment. The vehicle was taken to a certified mechanic who diagnosed that the cam shaft position sensor and the ABS system had failed. The vehicle was not repaired. The dealer was contacted and informed of the failure. The dealer diagnosed the vehicle with engine failure. The Forward Collision Avoidance camera failure was not diagnosed or replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,069.

We were driving on vacation in the Nevada desert on a Sunday when the RPMs began to bounce between 2,000 and 4,000 RPMs causing the carto jerk back and forth when we were going up hill. This continued until it got to the point where the engine was going 8,000 RPMs but we were not moving forward. It felt like when driving a stick shift and you are out of gear. We pulled off and were towed to St. George, UT. The tow truck said it was the transmission and that we should go to a Kia dealer because it would be covered by warranty. No warning lights came on. Our mileage was 70,000 miles. The dealer said they could not find anything wrong and suggested it was bad gas. After paying $150 we were sent on our way back home through the mountains. We got about 20 minutes on the road when the car starting doing the same thing again as we went up hill. We immediately turned around and made it to the dealer in St. George. They checked the car again and found the transmission fluid was black instead of red. They eventually got approval from Kia for a new transmission. It ended up taking 5 days to finally get our car working. while the transmission installation was covered, we ended having to pay $2,000 in out of pocket expenses. Kia claims to have a Trip Interruption Policy to cover expenses when they have a failure covered by warranty when you are on vacation. At best, it only covers $100 per day for a maximum of 3 days ($300). But you have to have pre-approval before they will even pay that little amount. We made a mistake buying a Kia but it is one we will never make again. It was interesting to see how many similar transmission incidents with the 2020 Forte have happened when they hit 70,000 miles.

The latch for the drivers seatbelt is no longer functioning properly, dealer stated that the hook that holds the buckle in was worn down. Car has 50k miles and is slightly over 5 years old, seems unreasonable that a seatbelt latch would fail that early. In the past, when inserting the buckle into the latch it would not properly latch and immediately fall out, and then once latched again it stayed. Recently it came unbuckled during a drive which caused concern to bring to dealer for inspection. Seatbelt latch issue was missed in PA state safety inspection a few weeks prior to the diagnosis of broken hook in latch.

Kia is lying to a judge in Lancaster county PA and federal court by stating I did not opt out of class action when they know I opted out end of 2023. Kia also knows these cars are still being stolen and have taken no action to prevent thefts or damage to vehicles. The "upgrade" does not work. My car sustained 7000.00 of damage in May 2025 and had the "upgrade" installed. On the same night, the same people stole multiple other kias and caused severe damage to numerous other vehicles within a 20 mile radius. My report was made to pa state police. The only reason why they didnt actually steal my car was because on same night they tried to also steal my neighbors sorrento at same time. When they attacked her car, her alarm went off and the group fled in 2 sedan type vehicles. Kia has done absolutely nothing to prevent thefts or damage to these vehicles and now have lied to judges in my case. They are trying to force me back into the class action as they dont want to pay me for damages they caused and the class action settlement is a joke. That is why I opted out almost 2 years ago now. Kia are liars.

The contact owns a 2020 Kia Forte. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,892.

My vehicle lost 3 quarts of oil between oil changes somehow. The engine is bad now and has to be replaced. Never did a check engine light or oil pressure light come on to alert me that my car was burning oil somehow and the oil was low. At the oil change a few weeks ago the techs underneath my car called out that everything was normal under the car. No leaks, no oil spots anywhere. My safety was put at risk because I drive a very busy highway to work every day. If I had been in heavy traffic at the time of engine failure I could have gotten into a wreck or caused a wreck. If a check engine light or low oil pressure light had come on, this whole situation could have been completely prevented. The issue has been confirmed by the dealership on 5/7/25.

The multimedia screen is delaminating. The screen ends not working making all functions in it inaccesible. Dealer only provides solution if the vehicle has less than 3 years or 36000 miles. The manufacturer only claims to its warranty terms. The screen starts delamination and evolves day by day.

Transmission from the original factory failed on it. I was driving when the engine check engine light came on and my car started ringing at me to get it serviced. I got the transmission replaced and not even 2 days later a brand new transmission failed yet again. This time the transmission (new) was revving up and down while driving at a consistent speed for a few minutes. Then my car started slipping gears when I tried to accelerate. The check engine light then came on again after my car started slipping gears stating to get it serviced. It is currently having its THIRD transmission put in.

My vehicle has 74,000 miles on it. While driving on the highway at 70 mph, the RPMs began fluctuating erratically, jumping from 2,000 to 3,000 and then from 2,000 to 5,000 before the car completely slipped into neutral. I was stranded in the middle of nowhere. Took it to the dealership and since it's out of warranty they quoted me 3500 American dollars to replace the transmission. Don't buy a Kia.

1st problem, catalytic converter code says it's bad, check engine light on ever since, car is only 4 years old. 2nd problem possible electrical or wiring issue. Had to replace front right headlight(2times), back brake lights both sides, rear top brake light (2 times), daytime running lights both(2 times), currently right light bulb works, but light on says needs replacement. All in total changed 5 to 6 bulbs within 2 weeks of each other, which leads me to believe there is electrical or wire issue? Very frustrated with both issues. Not sure if related but issue just happened, heat blows warm driver side, cold air on passenger side, possible heater core issue. Again car is only 4 years old and should not have this many issues. Please help!

UNKNOWN

- UNKNOWN - Just my safety in a lot of different ways from both parties, that I do not feel comfortable or know exactly how to explain as of right now and/or just over an app. - No, it has not. -No, but I would wish to do so in the near future. - Yes, all the way back in 2014 but started getting really really weird/bad/weird/disgusting around 2018-2020.

The contact owns a 2020 Kia Forte. The contact stated while driving 65 MPH, there was white smoke coming from the engine compartment. In addition, the contact stated the vehicle began to lose motive power and the oil warning light illuminated. The vehicle was able to restart but the contact stated the accelerator pedal would not function properly after the vehicle was parked. The vehicle was towed to the dealer for diagnosis. The contact was informed that the drain plug was missing and had caused the oil to leak out from the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,709.

The contact owns a 2020 Kia Forte. The contact stated while driving approximately 55 MPH, the check engine warning light, and a message that Kia had been alerted of a failure was displayed on the instrument panel. The contact stated that the vehicle lost motive power and stalled. The contact was able to start the vehicle and drove back to the residence. The contact stated that while attempting to restart the vehicle, the vehicle was making an abnormal knocking sound before stalling. The contact called an independent mechanic who diagnosed the vehicle on site and determined that the intake and exhaust cam shaft position sensors had failed and that metal shavings were found obstructing the cam shaft sensors. Additionally, the vehicle was very low on engine oil. The vehicle had received an oil change approximately 3-months prior to the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

The crankshaft position sensor keeps going bad and it make the forward collision trigger and it loses power and the dash stops working and causes the car to shut off

Check engine light came on, got a code of P0867-Trans Fluid Pressure reading. May need a transmission fluid pressure sensor replacement, or to replace the transmission control module. Lastly, it could be a leak.

Transmission was having issues, car would not accelerate properly. Engine light came on and vehicle was towed to the original dealership for inspection where they confirmed transmission had gone out and it did get replaced. Vehicle was driving strange for about 3-4 days before engine light came on (12/30/2023).

After 2 hours of cruise control om, Collision avoidance warning lights came on for 2nd time. Brought is to dealership the first time it happened and they could nt find anything wrong,

MAKE: 2020 KIA FORTE MODEL: FORTE ODOMETER: approximately 88,000 miles VIN: [XXX] [XXX] On [XXX], while driving my Kia towards my home driveway, I noticed that the car's speed was fluctuating unpredictably. Despite having my foot slightly on the brake and off the gas pedal, the vehicle continued to accelerate and decelerate as I made the turn into my residence. The Forte exhibited irregular and sluggish shifting, displaying a reluctance to engage or maintain gears, as well as experiencing missed or delayed gear changes. Additionally, it demonstrated unpredictable trembling and stalling occurrences multiple times while being driven in the driveway. The check engine light turned on. I promptly deactivated the engine and abstained from operating the vehicle. Afterwards, I had the vehicle undergo a scan, during which the check engine light turned on, indicating the presence of the code P0730. Without delay, I scheduled an appointment for service and maintenance at the Kia Bulldog dealership located in Athens, Georgia. Following a consultation with the service department, I scheduled a diagnostic assessment and test drive for the vehicle. On [XXX]. The mechanic at Bulldog Kia conducted a thorough examination of the vehicle and diagnosed it after performing a test drive. Additionally, he confirmed that he observed the same driving condition that I had previously described to him. It was associated with the transmission which related to the sc. However, when he scanned the vehicle for any code, the code reading was not accessible. I have photographic evidence of the exact state of distress and audio recordings of the car's engine accelerating as I approach the residence. I consulted a nearby mechanic with extensive expertise, who thoroughly examined and scanned the vehicle. The mechanic determined that the problem may be related to the transmission bearing, which corresponds to the diagnostic code P0730. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The antitheft software upgrade that Kia installed in my vehicle after it was stolen the first time DID NOT WORK. My car was stolen again WITH the software upgrade installed. The car was locked and parked in my apartment parking lot and the Kia Boys smashed the driver side front window, ripped open the column, and were able to turn the ignition and steal my car.

My car was stolen right from my driveway. Kia’s have been targeted for a lack of safety security if back window is broken and they’re able to ride off using a usb port.

There are significant idle issues (rpm’s shoot up & drop down irregularly while in park) and the car shut off while in park following irregular rpm movement, but was not exhibiting this behavior while previously parked elsewhere. I sent it in to be checked but nothing could be reproduced. A few weeks later the car began doing what felt like engine braking (in a manual vehicle) while I was letting the car roll forward in a traffic jam (foot off of pedals for short moment). A friend witnessed a the rpm’s rising and falling dramatically while sitting in the parked car. Later the car began shutting off at low speeds while my foot was on the gas pedal. All of the lights on the dash appeared to be on and the car wouldn’t crank again until the 2nd attempt and only stayed on when pushing the gas pedal. I sent it back again but it could not be reproduced so nothing was done. A few days ago I noticed it was idling weird again(Up and down dramatically). Today when pulling into my neighborhood my car began to accelerate on its own. - I pushed the gas lightly to make the turn from a stop and took my foot off of both pedals in a slow transition to the brake. While my foot was up in transition the car accelerated moderately quickly before I immediately pressed the brake my foot was already over. The rpm’s went up drastically (you could hear them). I let go of the brake and the car began to rev high again followed by my braking once more. I turned the car onto my street and pressed the gas as lightly as possible and the car jolted forward before I braked hard out of fear of the children in front of me darting in front of my car as they often do on my residential street. I let the car roll to my driveway (a very short distance) before needing to push the gas again to get into the short driveway. The car jolted again almost hitting the closed garage door. I genuinely feel as though had this happened anywhere outside of my neighborhood my life would have been in danger if not lost.

I have a 2020 KIA FORTE that had a recall on the Security System, yet it is NOT listed on this or any other sites. I did receive a letter and I did the UPDATED Security install with Kia Community Service of Bloomington Indiana where I purchased it new in 2020. The Tic Tock Challenge that has been going around did NOT have my VIN number listed nor was any other FORTE'S but MINE WAS A TARGET on 7/23/2023 as I was parked in front of a home I was at. They were able to get into my LOCKED Kia with a Screw driver and tore everything out of it looking for a USB cable that I never leave in there and since they couldn't find this used a screwdriver they pried the door open with to destroy my under dash area along with totally destroying the ignition leaving it inoperable and stealing a container of change. I feel the KIA FORTE was a target in these videos as well yet we were left out of the information on these silly things and were NOT included in the settlement. I am requesting a steering wheel lock free of charge because of this ! As a consumer we ALL pay for safety features and this I feel should have been passed on to us sooner. I have my car now in another City and have to go through so much because of something I was UNAWARE of because KIA did NOT have us down for the recall. I have to park outside a lot and for added protection would be so appreciative of the steering wheel lock. This happened to me in Indianapolis Indiana and they are participating and giving out Free steering wheel locks to Kia owners BUT you have to live there and bring your registration.I have contacted our Local law enforcement and we are NOT doing this in Bloomington Indiana, but they are in Indianapolis Indiana where my car was broke into. I was told to contact My Kia Community Center in Bloomington and they don't have any and they told me to contact Kia Consumer affairs . This has been a nightmare as Seniors we are a fixed income and I have to be in Indianapolis very frequently. Please help

Kia USB Hack fix is a software update. They are still working on the fix for only their own Remote start. They did not respond back when I told the remote start is from Viper. The Remote start was added before I was notified of the hack.

My car was stolen due to intentional & concealed absence of engine immobilizer.

Car took off. Zoomed. Out of control, my safety was put at risk since car speeded off. No one else safety was at risk since no one was around. The car is currently at a collision shop. Car has been inspected by insurance and being fixed. No warning signs and air bags did not come out.

The forward collision warning system stopped working and the warning lights lit up saying the camera was obstructed, even though it was a clear day, and the car was clean (it had literally just been cleaned). This has happened previously at random times.

The car is extremely easy to steal costing myself and others thousands of dollars. The vehicles should be recalled.

On highway at 65mph engine began revving, accelerating higher on its own then speed would drop down 10-15 mph, erratic tachometer going up to max 6 at 65 mph, slipping gears and took total control of speed and then dropped down to 10mph at 6 tachometer and then wouldn’t go past 5 mph. No warning lights, no check engine.

While I am driving it is hard shifting and idling high, sometimes it doesn't want to pick up speed when starting from a stop. The wheels locked up going down a off ramp. There are no warning lights or anything on the dash. I will have it checked Monday but this started out of the blue. I have had regular maintenance on the vehicle and have all my receipts for proof. This is a serious issue especially with the wheels not functioning right and speed control is fluctuating.

While driving I heard a pop then the lights on my dash lit up my car came to a stop i.e cut off tried to start back up the engine caught fire burned the whole front end off total loss

I leased car 2020 Illinois. No problems. I had car transported to in 2022 to Los Angeles, and after a few months, the car would check engine light ALL lights I believe, and car suddenly stops and dies out at each stop light. This happened 3 times and frightened me. It happened every couple months and the repair people NEVER put notes on the repair invoice!! About exactly why I was bringing car in for repair, even if nothing on computer showed up, almost like the defect was bypassing (tricking computer) inspection. Have to restart and it would lost all power seconds later and on rainy days, passenger floor soaked. NOTHING on repair places nor dealership would show any problem to fix?? However, when brought back to Illinois, no problem with car, so far since January. So car did not like California OR their emission gasoline no good. Plus even in heavy snow and rain last 3-months in Illinois, passenger carpet never got wet.

My Kia has been stolen once and vandalized and almost stolen a second time because Kia doesn’t have the alarm connected to the back windows and Kia has made the car easy to steal. I have even been denied renewal of my car insurance because of this!

Two massive safety/security flaws led to theft: break-in through rear window didn’t trigger alarm AND lack of immobilization system. They KNOW this is a problem.

The contact owns a 2020 Kia Forte. The contact stated that while driving at undisclosed speeds, the vehicle stalled. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. An independent mechanic informed the contact that the battery needed to be replaced. The battery was replaced, and the contact was able to continue driving. The vehicle was taken to another independent mechanic, who stated the failure was due to the transmission pressure. The contact stated that there was an abnormal knocking noise after restarting the vehicle. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 31,000.

I took my car for transmission service before 60k miles Wallace kia of Bristol I was told they couldn’t drain fluids and sent home 12/20/21 in feb/March 2022 my trans went out it was taken to Kia dealership in Clarksville tn replaced again brought back 4/22 with same issues emailed videos nothin was done said couldn’t find a problem at around 73 k is when it was replaced mentioned it again to Bristol kia dealership when I brought my car back in for the second time to have batting’s replaced in steering column was told they didn’t have time to check it out 12/27/22 my car is leaking some type of fluid my trains goes out the same day it’s now over powertrain warranty as well as transmission warranty 12,000 miles /but not 12 month warranty the transmission itself has 33,000 miles since being replaced my issue is I’m stuck with a car I can’t drive and still continue to pay for and both of these dealerships were well informed of the issues I had prior to warranty expiring this is a safety hazard as I have children and the first time it went out I was on the interstate in Nashville with my 5 yr old son and was barely able to safely make it off the road way well prior knowledge of this problem it should have been addressed long before now . My car has been serviced maintained as well as tire rotation proper oil changes and and fuel injection cleaner done when transmission was replaced these transmissions need to be recalled there is no way a new transmission less than a year old user 40k miles should have failed like this twice so if I can’t get some help with this issue I will be given no other choice but to keep letting everyone know about this problem I have contacted Kia customer service they are if no help I have contacted both dealerships told nothin can be done I have contacted Kia and no response or call back this is a serious and on going issue with the 2020 Kia Forte as well as the bar rings in the steering column which my son has same car and also had replace

My expectant granddaughter was driving the vehicle on a trip. The transmission started intermittently slipping en route. She stopped and when she returned to the vehicle she discovered it would no longer go forward or backwards. It is still under warranty. The vehicle is still in Colorado. This happened Sept 4, 2021. It is now 10/13. I have contacted Kia multiple times speaking with different people. I escalated the call and was told someone named Melissa was my escalations person. I have never spoken to her. I have requested a buy back of the vehicle due to possibility of reoccurrence. My granddaughter was stranded for a week. The car is at a dealership, Ft Collins Kia. We have had to pay for hotel, car rental, and a flight out of pocket. I requested reimbursement. They have not responded. I filled out the information for the buy back, but I do not have all of the paperwork. It is in the car in Colorado. We live in South Texas. No way to get access to it. This is wrong on so many levels. We are at a loss as to what to do. If the transmission had quit while she was moving the results could have been disasterous. Kia says the part is sitting on a dock somewhere waiting to be picked up. Is there an expected timeline? We had to replace the vehicle due to the cost of car rentals.

The back windows won't go up or down they jam. You try to roll the passenger windows up or down & they won't do anything. Sometimes you have to turn on & off the car a few times open & closing the driver side door so the windows will work. Also the break lights Sometimes have a late response when you hit the breaks the lights don't respond has a delayed response

The break system fail while the vehicle motion, the brake pedal just go all the way down and can stop the car until release and try again, I follow the step owner's manual for a visual inspection for any leaking fluid on the floor, no brake pads sound alarm, no check engine light or any other warning light, the Car has inspected by Authorized Dealership technicians to perform service/repair on June 04 2020, they diagnostic say air pockets in the brake system, but the car continues with the same issue. I put my family on risk on a car accident I don't think the car is safe