2021 Kia K5 Complaint Log

I am reporting a failure in the integrity of Federal Safety Recall completion and documentation at Kia of Daphne. On 2/6/26, I was issued official paperwork stating a recall part was 'Special Ordered.' On 4/3, I attempted to call for FU in part progress. Informed “recall was done and replaced 2/6, and no part was ordered.” Advisor requested I speak to manager, I declined, request they speak to advisor. No call back until my VM left 4/6 afternoon requesting FU call. On 4/6/26 late afternoon, unprofessional call from another advisor who stated “we don’t see part ordered,” Advisor manager intercepted call, extremely unprofessional, stated he reviewed 4/4 and found nothing to support my statement, yet no FU call was placed to I, nor was any contact ever attempted by Kia. The dealership management proceeded to claim the recall was 'Complete' despite no record of the part arriving or being installed, and other advise “misspoke”. When I presented in person and requested clarification on this discrepancy in documentation/information/last signed document by I based on statement of part is order and will call when arrived to schedule; a male staff member became physically aggressive and volatile. I am concerned that the dealership is inaccurately reporting recall completions to NHTSA/Kia America without actually performing the required repairs or using the specified parts.I am also concerned for the integrity and safe environment of this dealership for customers and staff. I cannot attach the 11 minute video of the encounter, but am happy to provide via email to those who inquire given discretion for other parties.

My vehicle is currently under a recall (recall SC356), but I'm currently very far from a Kia dealership. The nearest one is about 175 miles away. I contacted Kia and they informed me that they can't reimburse me for having my car towed to the dealership. So now I am stuck with a car that could possibly catch fire at anytime, according to the recall notice. And they refuse to help me.

The steering wheel became stiff all the sudden and became hard to turn. As well as all the warning lights came on when that happened such as Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning. I was driving in the middle of the road when this happened and this could’ve caused a huge accident due to the fact that I couldn’t steer my car properly. No, the problem has not been resolved yet. It is in the dealership at the moment to be inspected. There was no problem prior to the other signs coming on besides low tire pressure. The appeared as I was driving on the road.

Unknown

The contact owns a 2021 Kia K5. The contact stated that the check engine warning light remained illuminated with DTC: P0471 displayed. The vehicle was included in NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline) and was taken to the dealer for the recall repair where the dealer replaced the check valve. After receiving the recall repair, the check engine warning light remained illuminated with DTC: P0471 displayed. The vehicle was returned to the dealer, who diagnosed that the Exhaust Pressure Sensor was causing the Exhaust Gas Recirculation (EGR) Sensor to fail and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

I brought my car in for the recall regarding the faulty check valve in the fuel tank. My check engine light had also just come on. I have a 2021 Kia K5 with 60,000 miles and the dealership tells me I have to replace all 4 fuel injectors since it's causing a "system too lean" message.

I originally got my car 2023 from Carmax I took it in to Kia dealership to get my recalls done they kept my car for over 6 days without fixing it when I arrived I was showed a photo saying it’s after market parts on this vehicle and we can’t touch it also they stated my vehicle was dangerous to drive so I asked for documentation that my vehicle was denied and they refused also I called Kia cooperate to file a complaint to get proper documentation that my vehicle was denied they told me it was denied as well and said they can’t give me paperwork to state anything

Blower motor stops working for a bit with no ac or heat

The vehicle experiences severe stalling and loss of power while driving. When attempting to accelerate, the vehicle hesitates, shakes violently, and will not accelerate beyond approximately 10–20 mph. The vehicle then stalls completely and shuts off. These failures occur both after the vehicle has been parked and while actively driving. When placed in drive, the vehicle shakes aggressively and stalls. The check engine light is illuminated. The stalling has occurred multiple times in the middle of freeway traffic, creating an extreme safety hazard. My child has been in the vehicle during every occurrence. On one occasion, the vehicle shut off completely while on the freeway, placing our lives at risk and nearly resulting in a serious collision. This issue is unpredictable, persistent, and prevents safe operation of the vehicle. The vehicle has been inspected and worked on by Southwest Kia and A-Z Auto, but the defect continues to occur. I believe this is a manufacturing or design defect related to the engine or powertrain that poses a serious safety risk and should be investigated to determine whether other vehicles are affected.

Ever since I bought my car in July of 2025 cash I’ve been having issues. Shortly after purchasing my car began to stall , lose power repeatedly. I then took to southwest kia in Dallas they told me I had contaminated gas. They charged me $2,000 to clean my fuel lines , replace spark plugs & replace a fuel pressure sensor. Shortly after i got my car I had the same issues. I explained my concerns and they replaced my fuel tank free of charge. A week later same issue so I went to a local mechanic and he replaced another fuel pressure sensor a month passed same issues occurred at least 3 more times on 3 different occasions. I’ve had to get my car towed off the middle of the free way or road numerous of times. This has been a financial nightmare

Recall SC263) AIR BAGS THAT DO NOT DEPLOY (SC356)x2 A MELTED FUEL TANK CAN LEAK, INCREASING THE RISK OF A FIRE

The contact owns a 2021 Kia K5. While driving at an undisclosed speed, the contact heard a loud explosion coming from the rear of the vehicle, and there was a dragging sound coming from the vehicle. The contact stated that the rear seat raised up into the air with children seated in the seat. The contact became aware of fuel leaking and that the fuel tank was hanging down. The vehicle was towed to the residence and was later driven to a KIA dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 116,000.

My 2021 Kia K5 EX has a severe and unsafe steering problem. The vehicle consistently pulls hard to the right on its own, even on straight roads. If I loosen my grip even slightly, the car immediately veers to the right. The steering wheel does not stay centered, and I have to constantly fight the steering just to keep the car in the lane. This issue has continued despite multiple alignments, tire replacements, and inspections. Nothing has fixed the problem, and the steering behavior feels mechanical or electronic in nature. I no longer feel safe driving the vehicle because it feels like I could lose control at any time. Additionally, my vehicle is affected by the open recall (SC356 / NHTSA 25V794) involving fuel tank expansion and fire risk. The status says ‘Incompleted – remedy not available,’ meaning there is currently no repair solution. The combination of a steering defect and a fire-risk recall makes this vehicle unsafe to operate. I am reporting this because the steering issue appears to be a serious safety defect that needs investigation.

Took car to Kia for an oil change and car started driving weird . Rpm hand running high. Check engine light came on , took car to Kia and fuel tank was expanded . Car is still not fixed , and Kia won’t continue to pay for rental.

The fuel tank malfunctioned while driving. It appeared on my odometer that I had zero gas, once I pulled into a gas station to fill up, I could see the gas pouring out of the tank while the pump was unable to pump any gas due to the pressure coming out of the tank. Bev Smith Kia of Fort Pierce has the vehicle if you would like to inspect it. I also have photos of the melted tank from the dealership. NHTSA Recall Number: 25V-794 The fuel tank expansion/melting risk, fuel leak, or fire risk, put the driver, passenger, and nearby citizens at risk if the car caught fire. Also, the seats have been known to eject with this particular recall. Yes the vehicle was inspected by Bev Smith Kia per my insistence, and instead of fixing it and returning the vehicle, Kia Corporate forced the hand of Bev Smith Kia to confiscate the vehicle due to it being a deadly recall. SC288 Alpha Campaign Failed is what the dealership told me to tell corporate. There were no warning lights when the odometer appeared to have zero miles, it simply went to zero and the backseat became very hot to the passenger. There was no ability to fill the gas tank as the pressure of gas was pouring gas out from the fuel tank and the pump would not add additional gas. This appeared in May of 2025. We took it to the dealership and they said there was nothing wrong with the car. The next time is happened was Sunday [XXX]. The car was taken to Bev Smith Kia dealership that Monday November 24th where it was confiscated by the dealership for the deadly recall that they claimed could never be fixed and Kia would do a buy back. There were no other issues with the vehicle prior to the incident in May of 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Kia K5. The contact stated that while driving 65-70 MPH, the fuel gauge displayed zero miles to empty. The contact pulled into the nearest gas station, and while attempting to add fuel to the vehicle, the contact became aware that there was fuel leaking out of the fuel tank outlet, and the gas pump nozzle was stopped. The contact was unable to refuel the vehicle. The contact stated that after returning to drive, the fuel gauge indicated 100 miles to empty. The vehicle was taken to the dealer for the recall repair under NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline), and the dealer advised the contact that the manufacturer had instructed the contact not release the vehicle to the owner due to the recall. While diagnosing the vehicle, a technician at the dealer sent a photo displaying that the rear driver's side seat had melted internally due to the fuel tank overheating. Additionally, the dealer informed the contact that the SC288 Alpha Campaign had failed. The vehicle remained at the dealer for four months; however, the manufacturer later sent a letter advising the contact that the vehicle could not be repaired, and a buyback was suggested. The manufacturer offered to reimburse the down payment for the vehicle. The contact stated that the buy-back offer was unsatisfactory. The contact declined the offer, and the manufacturer then threatened to tow the unrepaired vehicle back to the residence. The contact stated that the manufacturer had failed to honor the recall repair. The vehicle was not repaired. The failure mileage was approximately 145,000.

The contact owns a 2021 Kia K5. The contact stated that while his daughter was driving approximately 15-20 MPH, the engine revved and the gears in the transmission unexpectedly failed. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Due to the safety concerns, the vehicle was no longer driven and remained parked at the residence. The manufacturer was not informed of the failure. The failure mileage was unknown.

While driving, the check engine light came on. Soon after, the rear floor of my 2021 Kia K5 lifted upward, and I noticed the fuel tank underneath had swollen. When I opened the gas cap, it blew off with force and gasoline sprayed on me, soaking my clothes. This could have caused a fire or explosion. The car is now unsafe to drive, and the rear seat cannot be used because the floor is deformed. I discovered that Kia has a Voluntary Emissions Service Campaign SC288 addressing this exact issue (fuel tank swelling and excessive pressure due to a faulty PCSV valve and EVAP system), but this is clearly a safety hazard, not just an emissions problem. Many other owners have reported the same issue online. I believe this defect should be escalated to a safety recall before someone gets seriously injured or worse.

no power at all all most in a accident with it when it lost power they said it’s the turbo l paid 33,000 for this car it had 35000 miles on it has 103000 on it when it lost power

Within three days of purchase, the vehicle experienced a fuel system failure requiring the gas tank to be replaced. Shortly afterward, the check-engine light illuminated, indicating additional engine or emissions problems. The failures occurred without warning and made the vehicle unsafe to drive. The engine warning has continued to appear, suggesting a recurring or unresolved malfunction. The defects create risks including fuel leakage, stalling, engine shutdown, and potential fire hazard. The safety of the driver and others on the road is put at risk because the vehicle may fail while in motion. The problem appeared immediately after purchase and continues to recur. The dealer was notified but refused to diagnose or repair the vehicle further. No manufacturer inspection has occurred because the dealership declined to provide service. The warning light first appeared within the first week of ownership and has remained intermittent. The vehicle shows signs of unstable engine operation and ongoing system malfunction. The issue has been observed by the dealer, but they declined to perform proper diagnostics or repair. The defects are persistent and pose ongoing safety concerns.

The contact owns a 2021 Kia K5. The contact stated that fuel odor was entering the cabin of the vehicle. The contact stated that the rear passenger’s seat seemed to be inflated. While driving approximately 70 MPH, the contact became aware of fuel squirting out of the fuel filler neck. The fuel gauge fluctuated from full tank to half tank or empty. There was no warning light illuminated. The fuel odor became stronger, and the contact pulled over to the side of the road at a rest stop. A mobile service tech arrived to inspect the vehicle but found no failures. The contact continued driving to the residence. The vehicle was taken to the dealer, who found that the fuel tank and fuel line had failed and needed to be replaced. The dealer sent a photo to the manufacturer to confirm the necessary repair. The vehicle was not repaired. The manufacturer was informed of the failure and determined that the fuel tank and PCV valve were swollen and needed to be replaced. The manufacturer offered a buy-back for the vehicle and opened a case. The failure mileage was unknown.

I have a Kia K5 and was not informed of the SC288 Service campaign Fuel tank Inspection & EMC update (VESC) expansion of fuel tank and explosions' of fuel tanks. My vehicle was not apart of the recall for the fuel tank expanding program. I took my vesical in for service for over heating and it failed the SC288 Service Campaign. my gas tank expanded and caused structural damage to my car. it has been 8 weeks and I have not have had any contact from Kia consumer affairs. I am now with out resolve and I now have to get a lawyer.

HVAC is not working at all, not even blowing hot air. I've been told it could be a wiring issue or have to change my blower and resistor. KIA has told me they could not help because my car is over the 60,000 mile warranty. However, my car is 70,000 miles and about 4 years old. It has had other recall issues and just trying to be helped.

Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.

Kia has a known issue with the HVAC blower motor circuit on this vehicle model. They have issued a warranty extension related to relocating the blower motor fuse to another circuit in the fuse box, due to potential burning of fuse(s). After executing this extended warranty fuse-relocation-procedure, our blower motor relay burned and was replaced twice by separate Kia dealers. Kia is now claiming that our entire wire harness needs to be replaced at our own cost. It is quite obvious that any wire harness issue is now very dangerous (electrical arcing and melting) and was caused by the original motor circuit issue. (The two Kia dealers agree with our assessment but are saying that Kia will not repair because original warranty extension was limited to rewiring.) Safety issues: Electrical fire hazard (already demonstrated with burning/melting fuse-box before and after extended warranty procedure was executed). No A/C in 95 degree F conditions.

I was driving down the highway and my car made a loud bang noise. It would not accelerate over 50 mph no matter how hard I pressed the accelerator. Took to dealership and they told me I needed a new battery and charged me $365. Drove it and still won’t go over 50 mph. They kept it for a week and said it had a faulty valve that caused pressure to make the gas tank expand, pushing up back seat. Said it wasn’t a recall and would cost me $3600 to fix. Told me it was too dangerous to drive. Did research and saw that this was discovered over 2 years ago but I was never told. Now they say I have too many miles on my car to fix it. The gas fumes inside the car are intolerable and it still won’t go over 50.

My fuel tank expanded while I was driving on the highway, causing my car to stall and would not respond to me pushing on the gas. I pulled over on the side of the highway and looked back and saw my rear seats were pushed up. Got it towed to the Kia dealership and they informed me that my car was totaled because the gas tank expanded so much it bent my frame. This has been an ongoing issue with Kia/Hyundai vehicles but they have still not issued a formal recall, only a voluntary callback even though this is a very dangerous defect.

Hit pot holes lower control arm was replaced

Driving down highway, gas hand was on half a tank then all of a sudden gas hand drops to empty and light comes on, engine started sputtering. Heard a loud pop in the back seat looked back and back seat has popped up from base. Strong odor of gasoline poured into the car. Went to closest gas station to get off highway. Unable to put fuel into tank. Called Quality KIA of Greenwood they said get out of the car and do not drive it. Called for a tow, vehicle has been towed to Quality KIA of Greenwood.

Air/hearing works intermittently. I’ve had fuses replaced and this seems to be a known and ongoing issue that Kia refuses to acknowledge. Many have reported that the wires are melting inside of the fuse box and I fear that this may result in a fire.

AC blower stoped working

The contact's daughter owns a 2021 Kia K5. The contact stated that while the contact’s son-in-law was driving, the fuel level indicator failed to function as intended. The contact’s son-in-law noticed that the miles available indicator stated that there were 430 miles until empty. The contact’s son-in-law stated that after driving for approximately 20 minutes, the miles available indicator indicated that the miles had decreased by 50 miles. The contact’s son-in-law drove the vehicle to a nearby gas station, and inspected the fuel tank cap, and confirmed that that fuel cap was sufficiently tightened. The contact's son-in-law proceeded to drive for another hour and the miles available indicator decreased by 200 miles. The contact stated that there were three occupants, including an infant, seated in the rear seat of the vehicle. The contact’s daughter, who was seated in the rear seat, noticed heat on the back of her legs. In addition, the contact’s daughter noticed an abnormal ticking sound and the rear seat independently raised up. The contact’s daughter stated that the failure was persistent. The vehicle was driven to the shoulder of the road. The contact’s son-in-law inspected the vehicle. The contact’s son-in-law and daughter switched seats. The contact stated that the daughter had driven a short distance, and the miles available dropped from 200 to 50 miles. The contact instructed the daughter to stop and exit the vehicle. The contact stated that the fuel tank level indicated the fuel was empty and the check engine warning light illuminated. The contact’s son-in-law was instructed to turn the vehicle off and how to inspect the vehicle. Upon inspecting the vehicle, the contact’s son-in-law was instructed to remove the rear seat. The contact’s son-in-law noticed that the fuel tank was swollen. The contact’s son-in-law was instructed to remove the fuel cap to release the pressure. The vehicle was towed to the dealer; however, the vehicle was not inspected. The contact was informed of an unknown recall; however, the VIN was not under recall. The failure had occurred while the family members were traveling and immediately after the fuel tank had been refilled. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.

Just minutes before entering the highway, my son and I heard a very loud popping sound that startled us, like something large hit the car or a tire exploded. I immediately pulled into a gas station checked the exterior & all 4 tires, but everything appeared intact. Shortly after, while driving on hwy during morning rush hour at 65–70 mph in the far-left lane, the check engine light illuminated & almost immediately the car lost all engine power. My speed dropped quickly with cars behind me traveling at high speeds. I had to activate hazard lights & cut across 4 lanes of traffic to the shoulder, putting myself, my child passenger, & others at serious risk of a multi-car collision. While waiting for help, I plugged in my FIXD OBD-II reader later looking over diagnostics read code P0451 – EVAP System Pressure Sensor. 8 hours after car was towed & had been parked at my home & still not starting I researched the code to learn what that means & the possible cause for & found it is all emission related issues varying in reasons as simple as a gas cap replacement. Nothing of any engine failure while driving risking the lives of drivers & others so before sending my car to a mechanic, I went and checked the gas cap in case just a simple emissions type fix that is where I observed fuel still bubbling out of the tank have photos, my daughter, & sister, as witnesses. The next day car was towed to Kia Mall of Georgia on June 26, 2025. As of August 20, 2025, the dealership has confirmed the fuel tank expanded as of now there is no resolution from Kia for fixing once this happens can likely shift car frame & could be declared totaled. Component/system failed: Fuel tank/EVAP system (pressure failure). Vehicle is available for inspection at Kia Mall of Georgia. Safety risk:Complete engine shutdown at highway speeds with child passenger on board; risk of multi-car, high-speed crash. Fuel bubbling/spitting increased fire hazard. not a recall only emissions campaign needs to change

Expansion of air tank, causing to pop up frame in backseat and total car deemed unsafe to drive. No warnings car had never been in the shop prayer happened while driving over rule Mountain area with two children in the backseat. Kia inspected diagnostic ran stated it was air in gas tank under a recall claim to fix it for free and then two weeks later stated it was going to Kia America for a case number. Kia America called and stated that it was not safe to drive and the car is totaled.

Back seat popped up due to fuel tank rising from under seat while driving

AC system is interminably stops working for hours or days then starts working again. Have taken to dealer but every time I get it there unit starts working and they say they can’t check it if it’s working. This has been going on for over a month.

The contact owns a 2021 Kia K5. The contact stated while driving approximately 30-40 MPH, while the transmission was shifting gear, the vehicle started sputtering and jerking. The contact stated that the failure occurred while shifting from 1st gear to 2nd gear, and from 2nd gear to 3rd gear. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with an erratic gear shift with a grinding sound coming from the transmission. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 98,000.

The contact owns a 2021 Kia K5. The contact stated that while driving approximately 45 MPH, the vehicle jolted forward three times and then lost power. The contact stated that while driving at approximately 60 MPH, the check engine warning light illuminated. The contact steered the vehicle into an independent mechanic and the vehicle was inspected, and there was oil all over the engine compartment. The vehicle was taken to a dealer, where it was diagnosed, and determined that an unknown sensor was inoperable and needed to be replaced. The vehicle was repaired, but the failure recurred the same day the vehicle was retrieved. The vehicle was taken to the same dealer where it was diagnosed, and determined that the valve cover needed to be replaced. The vehicle was repaired, but the failure reoccurred nine times, and the valve cover was replaced each time. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

I am submitting this complaint regarding ongoing and unresolved safety issues with my Kia K5, which I believe are directly related to a known recall involving the ECM (engine control module) and/or fuel system. My vehicle continues to jerk and misfire during acceleration, and it has even stalled at idle on multiple occasions — creating a serious safety concern for myself and others on the road. I have already completed the recommended repairs, including new ignition coils and spark plugs, yet the problem persists. Despite these symptoms aligning with known recall-related issues, Kia of Orange Park (Florida) has refused to fully diagnose or investigate the matter, citing that the recall does not apply in my case. However, the symptoms match those outlined in other ECM/fuel system-related recalls, and this is not the first time this dealership has failed to properly address mechanical concerns. Previously, I had to escalate an A/C issue to Kia Corporate, which only resulted in a resolution after a recall was issued right before my vehicle was set to be returned with the same issue. That situation makes me extremely concerned that my current safety concerns are again being ignored and will only be addressed after a broader recall is issued. I am requesting that the NHTSA investigate this matter, as I am worried this defect may affect other vehicles and poses a safety risk that Kia and its dealerships are not taking seriously. Thank you for your attention and action.

My current 2021 Kia K5 FUEL TANK EXPLODED while driving. I’ve had this car for about 5 years and since driving it off the lot have experience issues with the vehicle and just a few hours ago, the fuel gas tank explode raising the back seat with passengers in the vehicle. It was extremely scary and something out of the blew. My friends and I were driving and I noticed the car engine light turn on (which was so odd to me as I keep a close eye to the car maintenance) and within 20 minutes we heard two EXTREMELY loud explosions sounds come from the car with the feeling of the car shake and rise a bit and felt as a tire exploded. I did not find this usual and we pulled over and the the seat my friend was sitting on was rose and unlatched. We then did some google searches and when looking into it, it appears there have been previous issues with this situation for other K5 Kia owners but KIA has done nothing regarding the matter. A few months ago I also went due to an internal thermostat exploding and causing the engine to overheat and smoke on the freeway and because they deemed it was not under the warranty, I left car-less for a week and a high bill. I don’t understand why I have to pay and endure these service costs when this is BASIC CAR FUNCTIONS. I do not appreciate the lack of empathy from dealer and service staff and feel unsafe and concerned for my safety for driving this vehicle. And now II have to endure the costs of being car less for 14 days per the dealer. Absurd.

The contact owns a 2021 Kia K5. The contact stated while her daughter was driving 60 MPH, there was an abnormal sound coming from the engine, when the gas tank expanded, and the back seat popped up. The contact stated that two teenagers were in the back seat, and one was injured. The contact's daughter pulled over and waited for a short while. The vehicle was restarted; however, the vehicle drove slowly. The vehicle was taken to a dealer; however, the vehicle was not diagnosed. The vehicle was taken to another dealer; however, no cause for the failure was found. The contact was informed that the seat had moved two inches. The contact stated that the vehicle was not repaired because the frame of the seats could be damaged. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle remained at the dealer and had not been driven since. The failure mileage was approximately 86,000.

The steel trim running underneath the rear window is beginning to lift up There is a recall for this for vehicles produced sometime in 2023 but it doesn’t include my vehicle

very bad antifreeze smell under hood dealer said normal not healthy to smell that its in all of this model car in multiple years needs a recall to force kia to fix this unhealthy problem. 3/1/25 is when i bought this car. thankyou

Having issues with the blower motor and harness which is a known issue with this car. I can’t keep my AC working plus my defroster doesn’t work either with the issue I am having with the blower motor. The issue is ongoing

The reverse braking feature registers cross traffic or movement that is not near the back of the vehicle. This cause the braking system to engage. I was doing a U turn on 4 lane main street with a center divider. I didnt fully clear the turn leaving me to reverse to complete to turn. When i put the car in reverse, the sensors picked up movement across the street, engaging the brakes and leaving me stuck in the middle of the road with oncoming traffic coming straight at me. It would not disengage when I tried accelerating and I had to quickly throw my car into drive and pull into a driveway, that was luckily there, just to avoid being T-boned by oncoming traffic. This is not the first occurance as it happens often in parking lots locking my brakes due to any movement from behind. There is a manual feature in the dashboard to turn it off but it automatically resets every time the car is turned off, requiring you to have to manually disengage the feature everytime and you cannot disengage while the brakes are locked.i took it to the dealers but they said since it is a "feature" it is not considered a safety issue since there is an option to disengage even though it has to be reset during every use. They could not help or remedy the issue and instructed me to file a complaint with Kia manufactures since they are only the Kia dealer.

Please review Kia Costumer Care case number [XXX] date 2/20/2025 @ 4pm New York time. Brake pads worn out ,easily broken and rusty. ??? Kia Company material defect or car dealership scam. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I recently purchased a Kia k5 2021 gt line awd one month later I noticed there was recall I take to the dealership they let me know it will only take a few hours (3) and I can pick up later the same they call me 3h later and let me know sorry this case is going to take a few weeks and I should pick up rental car and they will pay for my rental so I did I come back one month later nothing as been done they just tell me to wait and they can’t release due to the safety recall the tank has swelled up it has been 3mont now and they still haven’t done anything to the car and I can’t sell the vehicle cause they won’t release it

The contact owns a 2015 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The contact stated that days before the vehicle was scheduled for an unknown recall repair, while refueling, the contact observed gasoline pouring out of the tank. The vehicle was taken to a dealer, where it was diagnosed, and determined that the fuel tank had expanded due to fumes being trapped inside. The vehicle was not repaired due to parts not being available for the repair. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

On [XXX] I took my automobile, a 2021 Kia K5 to Planet KIA of Charlotte NC located at 4700 E independence Blvd. I took it there to check what caused my engine light to activate. The initial diagnosis was a bad Sensor-Differential Pressure. Planet KIA repaired the Sensor-Differential Pressure at the cost of $501.17. My extended warranty company Route 66 covered $350.28 while I covered the remaining balance of $150.89. The engine light came on again the next day and while driving back to the dealership, I experienced the car slowing down and difficult to gain speed in highway traffic. I returned the automobile to Planet Kia of Charlotte and on [XXX}, I was informed that I had a valve failure which in turn caused my gas tank to swell. On [XXX] the warranty company denied request to pay for repairs due to their policy of not covering emissions which pertained to the valve. Kia refused to fix this problem due to a service campaign recall had been performed on the vehicle before I bought it. They found no issues with the vehicle pertaining to the valve or gas tank swelling. This is clearly a manufacturer’s defect, and it should have been repaired by the manufacturer. If you can, please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)