2022 Kia K5 Complaint Log

Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.

The contact leased a 2022 Kia K5 equipped with Pirelli Tires, Tire Line: P Zero AS, Tire Size: 235/45/R18. The contact stated that the passenger’s side front tire had a bubble. The vehicle was taken to an independent mechanic where the tire was replaced. The vehicle was taken to the local dealer where it was diagnosed that the driver’s side rear and passenger’s side rear tire thread depth was low. The two tires were replaced. The manufacturer was contacted by email and provided reimbursements for the tires. Additional assistance was provided. The failure mileage was approximately 20,000.

Dead spot in headlights. Manufacturer intentionally created a dead spot just left of center so as to decrease any chance of headlights shining into oncoming traffic. The dead spot looks like an inverted triangle . These are an LED projector light which already have a very sharp cut off and should not require any further manipulation of spread or throw. The problem becomes severe when going around a left curve or bend as the headlights no longer illuminate the roadway in a safe manner as the very noticeable dead spot is now in the drivers lane.

While driving this vehicle on local streets, I have noticed that when I am on terrain such as an incline going up, with a curve at the ridge, the vehicle's steering becomes hard to control. It stops as suddenly as it starts (going up and around on this certain local incline. I have not reported this to the Dealer yet. The vehicle has not been inspected since I purchased it. No warning lamps, messages etc. occurred prior to it's happening.

My coworker and myself we on the highway, we heard a loud boom and the door swung open. I called the dealership Freddy Kia on the gulf frwy. They said they could not do anything about it, I have to call the service department. I called told the girl what happened she put me on hold after 1hr I hung up. I called again she put me on hold again. I didn’t call back. I need this checked out what can I do? What if I had my grand child in the back and that door did the same. I have not even made a first payment on this vehicle. Can I return the vehicle I do not feel safe in it.

I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.

The contact owns a 2022 Kia K5. The contact stated that while driving at 70 MPH with the driver-assist feature, activated, there was another vehicle driving slower at approximately 50 MPH was in front however the vehicle's feature did not automatically decrease in speed causing the contact to rear the vehicle. The air bags did not deploy. The contact had his daughter and her husband at the time of the incident where both sustained a concussion, fractured nose, and arm injuries. Both passengers were taken to the hospital. A police report was filed. The contact was unaware of the passengers in the other vehicle sustained any injuries. The vehicle was towed to an impound lot due to it not being drivable. The dealer and the manufacturer were not notified of the failure. The failure mileage was 5,000.

Vehicle will brake suddenly and without notice while using the adaptive cruise control option. The system believes there is a vehicle in front of the car when none is present. This is usually attributed to a vehicle exiting or when somebody passes and does not leave enough room between vehicles. The car will slow considerably (from 75 to 50) when this occurs and trailing vehicles will have to suddenly brake as well to avoid an accident. Discussions with the dealership have not provided any useful information. The vehicle manual illustrates how to disable ACC however nothing works.

I bought a 2022 Kia K5 on 06/18/2021. On 12/31/2021, the check engine light came on, it shows code P088000 in the Kia Access app. Transmission control system issue. It started to jerk slightly when shifting into reverse. The engine is working twice as hard as it should when trying to pick up speed, using gas at double the normal rate. It will not downshift unless I actually release the gas pedal so it runs at high rpm's at all times. Driving at 55-60mph, the rpm's are at 3-3.5K and it will not downshift at all. (Unless the gas pedal is released). I have called for a service appointment, and my dealership (Joe Myers Kia/Imports) in Houston,TX. And there is a 2 week service wait. I was told there was nothing they could do, they do not have loaner cars any longer. I have to wait to get the code diagnosed.

The contact owns a 2022 Kia K5. The contact stated that while driving 60 mph, she struck two deers that jumped into the roadway. No safety object detection was activated during the failure. The vehicle went to the left and right and stalled. The driver-side door was jammed. The air bags failed to deploy. There were no warning lights illuminated. There were no reported injuries. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacture was not contacted. The approximate failure mileage was 2,000. The VIN was not available.

The contact owns a 2022 Kia K5. The contact stated that while operating the vehicle at night with the headlights on, the low-beam headlights projected a dark triangular non-illuminated section inside the light field causing a visibility hazard to the driver. The vehicle was taken to the local dealer who indicated that no problem was found and stated that the headlights operated as designed. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.

2022 KIA K5 REMOTE CONTROL/ENTRY/START KEY FOB BATTERIES CONTINUALLY DYING EVERY 2-3 WEEKS. ONCE KEY IS DEAD, THE DRIVER IS LOCKED OUT OF VEHICLE AND CANNOT START IT. DRIVER IS GETTING STUCK ON THE SIDE OF THE ROAD CONSTANTLY, POSING A SEVERE SAFETY HAZARD. IF VEHICLE STALLS, DRIVER CANNOT RESTART THE VEHICLE SINCE KEYT FOB IS DEAD. VEHICLE COULD THEN BE STUCK ON AN ACTIVE ROADWAY WITHOUT THE ABILITY TO RESTART THE VEHICLE. KIA CANNOT FIX THE ISSUE AND HAS REFUSED TO REPLACE THE FAILING VEHICLES.

A few days ago I picked up my new 2022 Kia K5 GT-Line AWD Sedan. The car has LED projector headlights. On the drivers side headlight it casts a "V" shaped void onto the opposite side of the road, presumably to prevent the bright light from hitting oncoming drivers. However, when going around a left curve this void is directly in front of the car in my lane preventing me from seeing what is in front of me. I do not believe there is a way to adjust this since most likely you would have to remove the headlight, disassemble it, and then take the projectors out and disassemble them. Giving you access to the cutoff plate which I can only assume has a raised v to block that section. The plate would look similar to ∆. I understand the reasoning the engineers had for installing that plate within the projector bulb to prevent blinding other drivers, but at the expense of K5 owners own safety when going around left curves, especially in unfamiliar areas.

The contact owns a 2022 Kia K5. The contact stated that with the key inserted in the ignition and turned to the ON position, the locks failed to automatically lock as designed. The failure only occurs while the vehicle was turned on. The vehicle was securely locked using this method a few days ago, whether the vehicle was tuned ON or OFF. The contact stated that the vehicle was only automatically securely locked when the vehicle was turned off. The contact stated they had a similar failure with the Kia that was traded for the current vehicle. The contact stated that the vehicle had also displayed an odometer reading of 7,400 miles however, the following day the mileage was 200. The dealer was contacted however, there was no reply. The vehicle was not taken to be diagnosed. The manufacturer was made aware of the failure. The failure mileage was unknown. THE CONSUMER STATED THE VEHICLE HAD TIRE ISSUES THAT OCCURED AFTER AN ACCIDENT AND HAVING THE TIRES REPLACED. THE STEERING WHEEL WEEL HAS DEVELOPED A LARGE OPENING. ALSO, THE VEHICLE WOULD START INDEPENDENTLY.