2017 Kia Niro Powertrain & Transmission Problems

I previously had major issues and recall 23V534000 fixed on my 2017 Kia Niro. I had issues again and took it to the local Kia dealership in Wichita, KS. They found a leak in a seal causing fluid to leak on to the clutch actuator. The service tech indicated it is related to the recall. I have spoken with Kia customer service escalations on multiple occasions. Originally they stated it was related to the recall. When I spoke when them today, on the phone they said all the parts that are affected are what were changed out previously. When they called back, they changed the story and said it is not related and they would not pay for it to be fixed, even though they previously said it was the exact thing related to the recall. When I emailed and asked for it in writing as to why it was denied, she changed the reasoning. It was nothing the same that she had told me on the phone. This is a safety issue that should be fixed by the manufacturer and they are refusing to fix it and telling me I have to pay over $5000 to fix it. Completely unacceptable.

The contact owned a 2017 Kia Niro. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the vehicle was overheating. The contact then observed smoke emanating from the engine compartment. The contact was able to pull to the shoulder of the roadway, where the vehicle soon became engulfed in flames. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was also filed, with no injuries reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Engine), and the VIN was included, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a strong electrical burning odor inside the cabin of the vehicle. The contact stated that the front passenger’s side wheel well had melted and collapsed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The failure mileage was 91,760. VIN tool confirms parts not available.

The contact's daughter owns a 2017 Kia Niro. The contact stated that while her daughter was driving at an undisclosed speed, the Check Hybrid System, Turn Off Engine message displayed, and the HEV warning light illuminated. The vehicle then stalled. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine and battery needed to be replaced. The vehicle was then towed to an independent mechanic, who determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,787.

The contact owns a 2017 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the HEV warning light was illuminated. Additionally, the contact stated while driving 35-40 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. The contact was able to veer to the side of the road. The contact was able to restart the vehicle, but the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The dealer informed the contact that the recall repair part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 134,000. Parts distribution disconnect.

Hybrid System Failure due to overheating Overheating due to coolant leak into resorvoir My car started having white smoke come from exhaust during driving Took to the repair shop, repaired the coolant reservoir next day, same issue took back to the service tech stated they couldn't find the leak, but the reservoir was empty. Took the car for a second opinion, the service people had my car all day, after picking up, was told by the repairman that it was the engine and KIA is aware of it. Stated he is unable to help and I should take the car to a KIA dealer For weeks the car was still blowing smoke Took the car to KIA of Stamford Had the car for a few hours, tech said coolant leak and I will need to replace the part which is 3000, advised there is a bypass method on the internet for NIRO owners with the same issue online, and I was told they will not do the bypass due to emission laws. Advised my car should be covered under Emissions warranty, and was told it does not cover the part. Advised the service man this should be covered under my 100,000 warranty with KIA, which is what I was sold, and was told this is not the case, and I wasn't covered. Advised KIA I have an extended warranty with WIZ autos where i purchased the car. Spoke to the warranty department and was told it wasn't covered under their warranty either. May 2023 While driving I saw white smoke, my car began to overheat and I tried to pull over, when I pulled over the car would not drive. HYBRID System Malfunction The car has been with Wiz autos and they are now telling me the repairs will cost $5,800 There are many people online suffering because of this defect. There are reports online that once fixed, the issue returns months later. Wiz autos is asking me to pay 6000 for a repair and 3 month warranty on the part. Issue: Coolant leak is causing issues that affect the safety of drivers, as well as destroys their vehicles and KIA Motors has been the worst to work with.

WHILE PARKED AND ENGINE OFF, THE TRANSMISSION SLIPPED OUT OF PARK AND ROLLED BACK INTO ANOTHER VEHICLE. NO ONE WAS IN THE VEHICLE AT THE TIME. WHEN I RETURNED TO THE VEHICLE, IT WAS STILL SHOWING IT IN PARK AND OFF.