NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Kia Optima. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE SUBFRAME WAS FRACTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V183000(SUSPENSION). THE CONTACT CALLED BOB ROHRMAN KIA (801 SAGAMORE PKWY S, LAFAYETTE, IN 47905, 765-746-7301) AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST SINCE THE RECALL REPAIR HAD BEEN COMPLETED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,531.
THE FRAME IS RUSTED THROUGH CAUSING THE VEHICLE TO BE UNSAFE, THOUGH IT HAD A RECALL FOR THIS EXACT PROBLEM AND IT WAS ONLY INSPECTED AND NOT REPLACED. THE CAR WAS INITIALLY TAKEN TO A LOCAL AUTO REPAIR SHOP FOR AN ALIGNMENT AS IT PULLED TO THE RIGHT, THE SHOP SAID THE FRAME WAS RUSTED SO BADLY THAT AN ALIGNMENT COULD NOT BE DONE. IT WAS DETERMINED THAT A RECALL HAD BEEN MADE FOR THIS VEHICLE. RECALL #09V183000. GURLEY LEEP KIA IN MISHAWAKA, INDIANA WAS CONTACTED AND AN APPOINTMENT WAS MADE. THE TECHNICIAN SAID THE FRAME WAS RUSTED BUT KIA WOULD NOT REPAIR THE VEHICLE AS THE RECALL HAD ALREADY BEEN MADE.
AT 24,000 MILES MY VEHICLE STARTED LOCKING DOORS WHEN TEMPERATURES REACH 32 DEGREES OR LOWER. VEHICLE OUTSIDE ON CITY STREET OR DRIVEWAY. WHEN TEMPERATURES GET TO 32 DEGREES, DOORS LOCK AND DO NOT UNLOCK TO ALLOW ACCESS. IF YOU ARE INSIDE OF CAR IT LOCKS YOU INSIDE OF CAR, AS WELL AS OUT OF CAR. LOCKS UNLOCK THEN LOCK INSTANTLY EVEN WHEN USING KEY, NOT KEY FOB TO UNLOCK CAR~ NO ACCESS TO ENTER VEHICLE UNTIL ABOVE 32 DEGREES. IN CASE OF EMERGENCY...YOU HAVE NO VEHICLE. THIS HAS HAPPENED EVERY YEAR WHEN TEMPERATURE GETS BELOW 32 DEGREES. I HAVE REPORTED THIS PROBLEM IN PAST.RECALL AND FIX IT PLEASE!!!
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO DULLES MOTORCARS LOCATED AT 107 CATOCTIN CIR SE, LEESBURG, VA 20175, PHONE NUMBER: (703) 777-7077, FOR A ROUTINE OIL CHANGE AND SAFETY INSPECTION, THERE IT WAS INFORMED BY THE TECHNICIAN OF SEVERE CORROSION AND CRACKS IN THE SUB FRAME AND THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT THE DEALER FOR SEVERAL WEEKS WITHOUT REPAIRS BEING COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
AIR BAG LIGHT ON DASHBOARD IS LITE, FOR NO REASON! THE CAR HAS LESS THAN 48K MILES , NEVER BEEN IN AN ACCIDENT NOR HIT ANYTHING . I AM AFRAID TO DRIVE THE VEHICLE NOR HAVE ANYONE IN THE CAR WITH ME BECAUSE , IT'S WITHOUT AN AIRBAG THERE IS NO PROTECTION
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. WHEN UTILIZING THE INTERIOR AND EXTERIOR FRONT PASSENGER SIDE DOOR HANDLES, THEY FAILED TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,526.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR FAILED TO UNLOCK FROM EITHER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED ON THE DRIVER SIDE DOOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,433.
KIA HAS ISSUED A RECALL (09V183000) HOWEVER IT DOES NOT INCLUDE THE STATE IN WHICH I RESIDE, BUT ALL BORDERING STATES TO THE EAST, WEST, AND NORTH. I'M IN KY AND STATES LIKE OH, IN, IL, WV, ARE INCLUDED. I'M HAVING THE EXACT ISSUE LISTED IN THE RECALL HOWEVER AS THEY HAVE SELECTED TO COVER ONLY SPECIFIC STATES I'M LEFT WITH A VEHICLE THAT IS NOW INOPERABLE. THE SUB-FRAME ON THE PASSENGER SIDE HAS RUSTED THROUGH AND CAUSED THE TIRE AND SUSPENSION TO BREAK FREE.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE BEGAN TO SWERVE AND DROVE INTO A DITCH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE PARKED, THE DOOR LOCK FAILED. THE CONTACT ATTEMPTED TO USE THE FOBIK AND COULD LOCK THE DOORS, BUT THEY FAILED TO UNLOCK. THE CONTACT HAD TO UNLOCK AND LOCK THE DOORS MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 4/23/18*JB *CN
I STOPPED TO HAVE MY TIRE PRESSURE CHECKED AND THE MECHANICS WERE VERY CONCERNED WITH THE PASSENGER TIRE'S SIDEWALL SEPARATING FROM THE BODY OF THE TIRE. THEY HIGHLY SUGGESTED THEY REPLACE THE TIRE WITH THE DOUGHNUT SPARE EVEN THOUGH I WAS ONLYB10 MILES FROM HOME. AFTER INSPECTION OF THE OTHER TIRES THE BACK PASSENGER TIRE WAS ALSO BEGINNING TO SEPARATE. THESE TIRES ONLY HAVE 20,000 MILES. *TR
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE WHEEL SEPARATED FOR THE FRAME OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS CAUSED DUE TO RUSTING AND CORROSION OF THE FRONT BALL JOINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
DRIVERS DOOR IS JAMMED LOCKED. THE REMOTE WORKS THE LOCKS MOVE WITH REMOTE AND KEY. THE DOOR DOES NOT OPEN. MULTIPLE COMPLAINTS ON KIA FORUM REGARDING DOOR LOCKS. *TR
THE AUTO DOOR LOCK WOULD SNAP SHUT FROM INSIDE OR OUT. MY DAUGHTER HAVE TO CRAWL THROUGH THE PASSENGER SIDE. *TR
THE ENGINE LIGHT CAME ON. THE DOORS WOULD LOCK WITHOUT ANY PROMPTS. THE HORN WOULD HONK WHILE PARKED IN THE GARAGE. THE CAR WAS CHECKED OUT ON THE COMPUTER AND THE DRIVER'S AIR BAG NEEDS REPLACED AND THERE IS AN ELECTRICAL PROBLEM. *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/04/15*LJ UPDATED 2/1/2016*JS UPDATED 04/05/16.*JB
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT IN ORDER TO GET INSIDE THE VEHICLE, HE HAD TO CLIMB OVER TO THE DRIVER SIDE. THE CONTACT ALSO STATED THAT THE "AIR BAG" WARNING LIGHT WAS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC AND THE MECHANIC WAS UNABLE TO LOCATE A SOLUTION TO THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
THE DOOR WILL NOT UNLOCK WITH A KEY FOB, KEY OR MANUALLY. YOU ARE LITERALLY LOCKED IN THE CAR AND CANNOT OPEN THE DOOR TO GET OUT. THIS IS HORRIBLY DANGEROUS AND IF YOU WERE IN AN ACCIDENT YOU COULD NOT GET OUT OF THE CAR. PLEASE HELP GET A RECALL ON THIS PART. THIS CAR IS NOT SAFE. *TR
THE PROBLEM WITH THIS MAKE AND MODEL OF CAR IS WITH THE DOOR LOCKING MECHANISM. IT STARTED IN APRIL WITH A PROBLEM WITH THE DRIVERS SIDE FRONT DOOR. WHEN YOU UNLOCKED THE DOORS WITH THE KEY FOB, ALL THE DOORS WOULD UNLOCK, BUT WHEN YOU GRABBED THE HANDLE OF THE DOOR TO OPEN IT, ALL THE DOORS TO THE CAR WOULD LOCK.IT COST ME $350.00 TO GET THAT FIXED. NOW THE PASSENGER SIDE FRONT DOOR WILL NOT UNLOCK, EITHER FROM THE INSIDE OR OUT. THE KEY FOB WON'T UNLOCK IT, NOR MANUALLY USING A KEY. THIS IS A SERIOUS DEFECT THAT I THINK KIA SHOULD BE FIXING. WHAT IF SOMEONE WAS UNABLE TO GET OUT OF THE CAR IN A SERIOUS WRECK, AND WAS KILLED, OR SERIOUSLY INJURED? I TALKED TO THE KIA DEALERSHIP, BUT THEY ARE NOT INTERESTED, BECAUSE MY WARRANTY PERIOD IS OVER. *TR
FIRST: IN THE AFFECT PARTS SECTION OF THIS COMPLAINT THERE IS NO WHERE TO MARK DEFECTIVE LOCKS. I HAVE 2003 KIA OPTIMA SE FOUR-DOOR. IT WILL CONTINUOUSLY LOCK AND UNLOCK AUTOMATICALLY. WILL ONLY STOP CLICKING ON AND OFF WHEN ENGINE IS TURNED OFF. THIS POSES A SAFETY ISSUE BY BEING LOCKED IN AN AUTO WITH ELECTRONIC LOCKS THAT CANNOT BE UNLOCKED EITHER MANUALLY OR WITH THE KEY FOB. WHEN WILL THERE BE A RECALL, EITHER INVOLUNTARILY OR VOLUNTARILY. I BOUGHT THIS AUTO NEW AND STILL HAVE IT. *TR
I HAD PARKED AT THE GROCERY STORE ONE NIGHT AND MY CAR DOOR WOULDN'T SHUT. IT APPEARED AS THOUGH THE LATCH WAS STUCK IN A POSITION THAT WOULDN'T CATCH. FINALLY, AFTER LIFTING THE DOOR HANDLE AND PUSHING THE DOOR SHUT, IT STAYED CLOSED. WHEN I CAME OUT OF THE STORE, I FOUND THAT THE DRIVER SIDE DOOR WOULD NOT OPEN. I TRIED USING THE KEY AND THE AUTOMATIC LOCK FEATURES, BUT NEITHER ALLOWED FOR THE DOOR TO OPEN. I NOW HAVE TO EXIT AND ENTER IN THE PASSENGER SIDE DOOR. IF I WERE TO GET INTO AN ACCIDENT, I WOULD BE TRAPPED. *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO COMPLETE A RIGHT TURN, THE FRONT PASSENGER'S SIDE AXLE FRACTURED. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC, WHO DISCOVERED THAT THE AXLE HAD BECOME SEPARATED DUE TO SEVERE CORROSION OF THE SUB FRAME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT IN INCLUDED IN NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 02/11/2014 *BF THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI#10559087 UPDATED 03/18/2014 *JS
MY WIFE NOTICED THE CAR PULLING TO THE RIGHT AND CALLED HER BROTHER. HE LOOKED AT THE VEHICLE THAT EVENING 12/30/2013. HE DROVE THE CAR PULLING ONTO A HIGHWAY, THE CAR WOULD NOT MOVE -- NEITHER FORWARD NOR REVERSE. HE PUSHED THE VEHICLE OFF THE ROAD AND THE FRONT AXLE DROPPED OUT OF THE TRANSMISSION. IT WAS TOWED AND THE GARAGE NOTIFIED US THAT THE FRONT SUB-FRAME HAD CORRODED. ONLINE RESEARCH REVEALS NHTSA RECALLED KIA OPTIMA (2001-2004 MODEL YEARS) ON MAY 27, 2009. I CALLED THE DEALERSHIP ON 12/31/13 WHERE THE CAR WAS PURCHASED. THE CUSTOMER SERVICE REP SAID THE RECALL DID NOT APPLY TO OUR VEHICLE. THE KMC WAS CONTACTED ON 1/2/14. I WAS INFORMED THAT THE RECALL WAS BASED ON "SALT USAGE OF 20 STATES AND DC." THIS INTERPRETATION OF THE NHTSA RECALL ID # 84125 NEEDS DIRECT CLARIFICATION FROM THE NHTSA. THE ORIGINAL RECALL LETTER STATES: "KMC IS RECALLING MODEL YEAR 2001 - 2004 OPTIMA VEHICLES ORIGINALLY "SOLD IN OR" CURRENTLY REGISTERED IN THE STATES OF (20 + THE DISTRICT OF COLUMBIA)." SINCE I PURCHASED THE VEHICLE IN INDIANA MY VEHICLE SHOULD BE COVERED BY THE INITIAL RECALL. REGARDLESS, THE SAFETY ISSUE OF THE VEHICLE SHOULD WARRANT A NOTIFICATION TO ALL OWNERS OF POTENTIAL PROBLEMS FOR THIS VEHICLE. THIS MECHANICAL ISSUE COULD HAVE RESULTED IN A CATASTROPHIC EVENT. THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI# 10558172. *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/07/14*LJ
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK AND COULD NOT BE UNLOCKED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT SHE HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE LATCH WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 86,500. UPDATED 12/20/13*CN THE DEALER STATED THE LOCK PROBLEM WAS ELECTRICAL. UPDATED 12/26/13
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOOR WOULD NOT OPEN WHEN THE DOORS WERE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. *TR
PASSENGER DOOR LOCKS AND WILL NOT UNLOCK WITHOUT PUSHING THE UNLOCK BUTTON AND PULLING THE DOOR HANDLE AT THE SAME TIME. IT TAKES ABOUT 5 TO 10 MINUTES TO GET DOOR OPEN USING THIS METHOD. THIS IS A SERIOUS SAFETY ISSUE WHICH COULD TRAP A PERSON IN THEIR CAR. *TR
I PARKED MY CAR FOR THE DAY TO GO TO WORK. AT THAT POINT IN TIME THERE WERE NO ISSUES WITH THE CAR. UPON RETURNING THAT NIGHT I FOUND THAT THE DRIVER'S SIDE DOOR WOULD NO LONGER UNLOCK. I MUST NOW ENTER AND EXIT MY VEHICLE THROUGH THE PASSENGER DOOR. THE DOOR WILL NOT UNLOCK WITH A KEY, THE UNLOCK-ALL BUTTON, REMOTE ENTRY, INTERIOR UNLOCK BUTTON, OR BY TURNING THE CAR OFF. *TR
FOR SOME TIME NOW WE HAVE HAD TO VERY SLOWLY PUMP GAS IN TO TANK, IT KEEPS SPLASHING BACK AND SHUTTING OFF THE GAS PUMP. IT IS AT THE REPAIR SHOP NOW BEING REPAIRED AT QUITE AN EXPENSE, WHICH THIS SHOULD NOT HAPPEN TO A CAR WITH THIS LOW MILEAGE. *TR
DOOR LOCK FOR THE DRIVERS SIDE DOES NOT WORK AND ALSO DOES NOT UNLOCK. THIS PRESENTS A HUGE SAFETY CONCERN, DRIVER CANNOT EXIT THE DRIVERS' DOOR! WE HAVE BEEN ABLE TO UNLOCK THE DRIVERS' DOOR BUT IT WILL NOT OPEN! I REVIEWED THE ISSUE ONLINE AND FOUND HUNDREDS OF THE SAME COMPLAINT. KIA NEEDS TO ADDRESS THE DRIVERS DOOR ISSUE ASAP AS IT IS A HUGE LIABILITY SINCE IT IS AN EXTREMELY COMMON PROBLEM. *TR
I WAS LEAVING MY DRIVEWAY AND DROVE APPROXIMATELY 2 CAR LENGTHS, MY CAR STOPPED AND STARTED SHAKING, IT WOULDN'T GO FORWARD OR BACKWARDS. TURNED THE EMERGENCY FLASHERS ON AS I PLACED THE CAR IN PARK. I GOT OUT AND WENT AROUND TO THE PASSENGER SIDE OF MY CAR; THE WHEEL WAS AGAINST THE FIREWALL. I FOUND A RECALL 2-15-13, CALLED KIA CUSTOMER SERVICE, THEY SENT A TOWING COMPANY; IN WHICH, TOWED MY CAR TO MIKE SMITH KIA IN PADUCAH, KY. THEY FOUND THAT MY LOWER CONTROL ARM HAD SEPARATED FROM THE SUB-FRAME DUE MASSIVE CORROSION. REPLACED THE SUB-FRAME & DRIVE AXLE,2 NEW TIRES. PICKED MY OPTIMA 3-20-2013. 3-27-2013, NOTICED POWER STEERING LEAK, CALLED SET-UP AN APPOINTMENT TO HAVE IT CHECKED OUT FOR 4-4-2013. APRIL 3, 2013 MY BRAKES GO OUT! JESSE HODGES (MIKE SMITH KIA) HAS MY CAR TOWED TO THEIR FACILITY; IN WHICH, THE BRAKE LINE CRACKED MY THE GAS TANK. I PAID TO REPLACE THE BRAKE & GAS LINES, THEY REPAIRED THE POWER STEERING LEAK! THE PROBLEM NOW IS: ABNORMAL WEAR OF THE TIRES THEY REPLACED FROM THE RECALL. MIKE SMITH KIA WILL REPLACE MY TIRES BUT WANTS ME TO PAY FOR THE FRONT-END ALIGNMENT; IN WHICH, WAS TO BE DONE WHEN REPLACING THE SUB-FRAME. I FEEL THIS IS THEIR RESPONSIBILITY BECAUSE THEY FAILED TO PROPERLY REPAIR MY CAR. I HAVE BEEN IN CONTACT WITH KIA CORPORATION, THEY SEEM TO BE HAVING PROBLEMS IN RECEIVING COPIES OF MY FILE FROM MIKE SMITH KIA TO RESOLVE THIS. PLEASE HELP ME RESOLVE THIS!! (RECALL CASE NUMBER: [XXX] WITH KIA CORPORATION) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AS I FILL THE TANK, GASOLINE FORCEFULLY SPITS BACK OUT ONTO THE PERSON FILLING THE TANK. THIS IS GETTING WORSE. I HAVE TAKEN THIS TO A KIA DEALER AND HE DOES NOT KNOW WHAT IS HAPPENING. THE LAST TIME IT GOT ALL OVER MY ARM, CAUSING SEVERE IRRITATION. *TR
CAR WILL NOT START AFTER ADDING FUEL. AFTER REVIEWING THIS ISSUE ONLINE, I FOUND THAT HUNDREDS OF OTHER OWNERS HAVE THE SAME PROBLEM. WE HAVE NOT FOUND A FIX TO THE PROBLEM. IN ORDER TO START THE VEHICLE, IT IS NECESSARY TO PUMP THE GAS NUMEROUS TIMES THEN SLAM INTO GEAR WHILE HOLDING DOWN THE GAS. THIS COULD EASILY CAUSE HARM TO THOSE AROUND THE VEHICLE. PLEASE HELP US FIND A FIX OR BETTER YET HAVE KIA RECALL THE 2003 OPTIMA. THANK YOU *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT HE WAS TRYING TO EXIT THE VEHICLE BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT HE WOULD HAVE TO CLIMB OUT OF ANOTHER DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER DOOR FAILED AND AS A RESULT, THE DOOR DOES NOT OPEN AUTOMATICALLY OR MANUALLY. THE CONTACT HAD TO USE THE PASSENGER FRONT DOOR TO BE ABLE TO GET OUT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
MY MAIN ISSUE IS THE DOOR LOCK ON THE DRIVERS SIDE. I CAN NOT OPEN MY DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. THIS IS A MAJOR ISSUE AND THE PROBLEM HAS BEEN ALL OVER THE INTERNET FOR YEARS. EVERYONE THAT I KNOW THAT HAS A 2003 AND 2004 KIA OPTIMA HAS THE SAME PROBLEM. I BET EVERY VEHICLE KIA SOLD FOR THESE YEARS HAS THIS PROBLEM. MY OTHER ISSUE IS I AM UNABLE TO FILL MY FUEL TANK AS I NORMALLY COULD DO. I HAVE TO TRICKLE THE FUEL IN THE TANK BECAUSE IF I PUMP IT TOO FAST THE PUMP WILL CUT OFF. I'VE EVEN HAD THE FUEL SPILL OUT OF THE TANK BEFORE THE TANK WAS EVEN FULL (IT WAS AT ABOUT 3/4 FULL). PLEASE DEMAND THAT KIA RECALL THESE PROBLEMS. I CAN'T BELIEVE IT'S TAKING THIS LONG FOR THIS RECALL TO BE ISSUED. I JUST FOUND OUT ABOUT THIS FORM AND THAT IS WHY I HAVE TAKEN SO LONG TO PROCESS THIS FORM. THANKS AND I HOPE THAT YOU CAN HELP ASAP. [XXX] PS. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 53,000 MILES. I'VE DRIVEN IT IN ONE WINTER SO FAR (LAST WINTER) AND IT STARTED HAVING THE DOOR LOCK PROBLEM AT AROUND 33,000. THE FUEL ISSUE STARTED AROUND 2 YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DOOR(S) HAVE LOCKED AND WILL NOT UNLOCK WITHOUT MANY ATTEMPTS TO PULL ON THE HANDLE WHILE TURNING THE KEY. WHEN IT FIRST HAPPENED TO THE PASSENGER SIDE, ATTEMPTS AT UNLOCKING WITH THE KEY RESULTED IN ALL DOORS LOCKING WHEN THE INNER OR OUTER HANDLE WAS PULLED, POTENTIALLY TRAPPING SOMEONE IN THE CAR. THEN IT HAPPENED TO THE DRIVER DOOR A FEW MONTHS LATER. REPLACING THE LATCH FIXED THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DOORS COULD NOT BE UNLOCKED AND HE HAD TO EXIT THE VEHICLE BY CLIMBING THROUGH A WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 106,300. UPDATED 10/11/12*LJ UPDATED 10/11/2012 *JS
KIA OPTIMA 2003. CAN NOT OPEN DRIVER DOOR. LOCK DOES NOT DISENGAGE WITH KEY OR POWER LOCK BUTTON. LOTS OF COMPLAINTS AND I AM SURE THERE LOTS MORE UNREPORTED. DOES 15 OR TWENTY OF US HAVE TO DIE BEFORE KIA IS FORCED TO FIX THIS ISSUE. NO INJURY, CRASH OR FATALLY YET........ *TR
I OWN A 2003 KIA OPTIMA. I HAVE BEEN UNABLE TO UNLOCK THE DRIVER SIDE DOOR. I HAVE HAD TO EITHER CLIMB OUT THE WINDOW OR THE ONE OF THE OTHER DOORS IN ORDER TO EXIT THE VEHICLE. WHEN I LIFT THE OUTSIDE HANDLE TO ENTER THE CAR ALL OF THE DOORS LOCK. WHEN I UNLOCK THE DOOR FROM THE INSIDE YOU CAN PUSH AND PUSH ON THE DOOR AND IT WILL NOT OPEN. I SEE THAT SEVERAL OTHERS HAVE HAD THIS ISSUE IT NEEDS TO BE CORRECTED AS IF I GET IN AN ACCIDENT I WILL NOT BE ABLE TO EXIT THE CAR. *JS
ALL OF A SUDDEN, WITHOUT ANY EXTRA/ABNORMAL STRESS, DAMAGE OR ACCIDENT... THE PASSENGER-SIDE DOOR LOCK WOULD NOT ENGAGE EITHER FROM THE REMOTE LOCK/UNLOCK BUTTONS, OR SAME BUTTON FUNCTION AVAILABLE INSIDE THE CAR, AND EVEN MANUALLY SWITCHING THE LOCK WHILE SITTING IN THE PASSENGER'S CHAIR FAILS EVERY-TIME. THE ONLY WAY TO GET THE DOOR LOCKED OR UNLOCKED IS TO GET OUT OF THE CAR AND USE THE KEY TO JIGGLE THE LOCK UNTIL IT FINALLY SWITCHES TO A LOCKED OR UNLOCKED POSITION. THIS ISSUE IS NOT THE FIRST I'VE HEARD ABOUT THIS VEHICLE MODEL AND YEAR... IT IS VERY FRUSTRATING AND I'M SURE IT COULD BE A DANGER TO THE PASSENGER IN THE EVENT OF A ROLLOVER. OR EVEN CREATE A NEW POSSIBILITY FOR THEFT IF THE LOCKING MECHANISM FAILS TO LOCK THE DOOR PROPERLY WHEN WE LEAVE THE VEHICLE...! PLEASE LET ME KNOW IF THIS CAN BE RESOLVED WITHOUT HAVING TO PAY OUT OF POCKET FOR POOR WORKMANSHIP. *TR
DOORS (ALL) WILL LOCK AFTER UNLOCKING WHEN YOU'RE TRYING TO GET IN. I UNLOCK THE DOOR, EITHER MANUALLY OR WITH THE KEY FOB, WHEN YOU PULL THE HANDLE TO OPEN THE DOOR THE DOORS LOCK. YOU CAN PLAY WITH IT AND FINALLY GET IN BUT I'VE HEARD ALOT OF PROBLEMS WITH THE SAME THING ON THE SAME MODEL. *TR
I HAD PROBLEM WITH BRAKES LOCKING UP ON 2003 KIA OPTIMA, HAD IT AT A DEALERSHIP TO GET FIXED. THEY SAID THEY FIXED IT, BUT HAD SAME PROBLEM. THEY HAD IT TOWED, TOOK IT BACK TO FIX IT AGAIN, THEN PUT A GOVERNOR ON IT, SAID THE BRAKES WERE NOW FIXED. WELL, THIS EVENING, ENROUTE TO PICK MY DAUGHTER FROM THE DAYCARE FACILITY, I SAW TRAFFIC STOPPED, WENT TO SLOW UP BY APPLYING BRAKES AND GUESS WHAT? NO BRAKES! THIS DID NOT HAPPEN ALL THE TIME, BUT INTERMITTENTLY, NOW CAUSED ME TO HAVE AN ACCIDENT BECAUSE THE BRAKES DID NOT WORK! THE REPAIR SHOP AT THE DEALERSHIP IS THE ONE WHO SAID IT WAS ALL TAKEN CARE OF, HOWEVER, AS YOU CAN SEE , IT IS NOT TAKEN CARE OF AS THE BRAKES FAILED!! THE BRAKES DID NOT ENGAGE, I WAS GOING TO TRY TO GO IN THE LEFTHAND LANE OF THE TWO LANE HIGHWAY ON MY SIDE OF THE ROAD, HOWEVER THERE WAS A CAR ALREADY IN POSITION ON THAT SIDE AND THE CURB, GRASS AND THEN A PIZZA HUT ON MY RIGHT, LEAVING ME NO WHERE TO GO BUT UNDER THE BUMPER OF A PICK UP. IT PUSHED THE GRILL INTO THE RADIO, THEREFORE THE HOOD IS BUCKLED, THE BUMPER DESTROYED AND CAR WILL BE TOTALED BY THE INSURANCE COMPANY AS IT IS COST MORE TO REPAIR AS IT ALSO TORE OFF SIDE STRIP AND OTHER PARTS ON THE LEFT HAND SIDE OF THE CAR. THE LEFT HAND TURN SIGNAL BLINKS TWICE AS FAST AS IT SHOULD AS I CHECKED OUT EVERYTHING AS THE POLICE OFFICER SAID IT WAS DRIVABLE. I DROVE IT HOME VERY SLOWLY WITH MY DAD IN A CAR BEHIND ME TO MAKE SURE I DID NOT LEAK ANY FLUID AND ALSO TO MAKE SURE I GOT HOME ALRIGHT WITH MY 8 YEAR OLD DAUGHTER AFTER WE PICKED HER UP AT DAYCARE. THIS SHOULD NOT HAVE HAPPENED SO WHAT IS WRONG WITH THE 2003 BRAKES ON KIA OPTIMAS? IF THERE IS A RECALL ON THEM I NEED TO KNOW AS I AM TRYING TO FIND A WEBSITE FOR THEM AS I HAVE BEEN TOLD THERE HAVE BEEN BRAKE ISSUES ON KIAS FOR SEVERAL YEARS, ONE OF WHICH IS THE 2003 KIA OPTIMA. THANK YOU AHEAD OF TIME FOR YOUR PROMPT RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVERS SIDE DOOR LOCK LOCKS UNATTENDED, TRAPS DRIVER INSIDE CAR. CAN NOT OPEN WITH KEY OR SWITCH. SAFETY ISSUE. ALSO; AIR BAG SENSOR LIGHT ACTIVATED FOR THE SECOND TIME, HAS TO BE A DEFECT. *TR
THE DOOR HANDLE(S) ARE DEFECTIVE TO POINT WHERE EVEN THOUGH THE DOOR IS UNLOCKED, THE DOOR CANNOT BE OPENED. UPON TAKING IT TO A BODY SHOP, THE WORKERS INFORM ME THAT THIS COULD BE A SAFETY RECALL AND THAT I SHOULD CONTACT THE DEALER BEFORE DOING ANYTHING ELSE. THERE IS EVIDENCE THAT THIS IS NOT AN ISOLATED PROBLEM. A SIMPLE INTERNET SEARCH OF "2003 KIA OPTIMA DOOR STUCK" WILL SHOW THAT MILLIONS OF CONSUMERS ARE HAVING THIS PROBLEM. THIS IS A SERIOUS SAFETY HAZARD, WHEN THINKING IN TERMS OF AN ACCIDENT OR IF A PASSENGER NEEDS TO QUICKLY GET OUT OF THE CAR. I FEEL THAT KIA NEEDS TO ADDRESS THIS SITUATION. *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO OPEN THE DRIVER SIDE DOOR, THE VEHICLE WOULD LOCK BEFORE THE DOOR COULD BE OPENED. IN ADDITION, THE DRIVER SIDE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE AND THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 136,000.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DRIVER SIDE DOOR. THE CONTACT STATED THAT SHE HAD TO EITHER CLIMB OUT THE WINDOW OR THE ONE OF THE OTHER DOORS IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE LOCKING SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 106,000.
PASSENGER SIDE DOOR DID NOT UNLOCK. THIS FORCED PASSENGER TO COME OUT FROM THE DRIVER SIDE DOOR. *TR