2004 Kia Optima Complaint Log

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THEY WERE UNAWARE OF A REMEDY THAT WOULD CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 35,000.

THE EVENT THAT LEAD TO THE FAILURE WAS ME SIMPLY LOCKING THE DOOR TO MY 04 KIA OPTIMA TO GO INTO THE STORE. THE FAILURE WAS WHEN I ATTEMPTED TO UNLOCK THE DOOR AND WAS FORCED TO CLIMB OVER THE CONSOLE FROM THE DRIVERS SEAT. IT MOST OFTEN OCCURS WHEN THE DOORS ARE LOCKED FROM INSIDE THE VEHICLE, (POWER LOCKS). CAN ONLY UNLOCK VEHICLE TO GET IN OR OUT THROUGH THE PASSENGER OR REAR DOORS. IT'S CONSEQUENCES WHERE DESCRIBED ABOVE. PLEASE KEEP IN MIND THIS IS NOT A NEW ISSUE WITH THIS CAR. MY WIFE DID RESEARCH ON WHAT WAS WRONG. IT IS A LOCK MECHANISM THAT CAN ONLY BE PURCHASED FROM THE DEALER. I HAVE CONTACTED THE MANUFACTURER WHO COULD ONLY TELL ME I WOULD BE REIMBURSED IF THE EVER IS A RECALL. THE PROBLEM IS NOT YET FIXED BECAUSE OF MY RECENT NECK SURGERY. TO FIX THE ISSUE YOU HAVE TO REMOVE THE DOOR PANEL. THE PROBLEM HAS YET TO BE FIXED BECAUSE IT SEEMS LIKE A SAFETY ISSUE. THE VEHICLE HAS 40,000 MILES ON IT. HOW AM I SUPPOSE TO GET OUT OF ME VEHICLE IN AN EMERGENCY?????????? OR EVEN WORSE MY WIFE????????????? PLEASE HELP AND DO SOME RESEARCH. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). TO WHOM IT MAY CONCERN, DRIVERS SIDE CAR DOOR WON'T UNLOCK. HAS BEEN REPLACED AND SERVICED MANY TIMES. NOW IT IS OUT OF WARRANTY. I'VE DONE RESEARCH AND FOUND THAT SEVERAL PEOPLE HAVE HAD THE SAME PROBLEM. OBVIOUSLY IF YOU CAN'T GET IN AND OUT OF THE DRIVERS DOOR (FROM THE INSIDE OR OUTSIDE OF THE VEHICLE) IT IS A SAFETY ISSUE. PLEASE LET ME KNOW YOUR FINDINGS. THANK YOU FOR YOUR COOPERATION IN LOOKING INTO THIS MATTER! I LOOK FORWARD TO WORKING WITH YOU TO RESOLVE THIS ISSUE. I UNDERSTAND IT IS THE LOCKING MECHANISM THAT NEEDS TO BE REPLACED, BUT HOW MANY TIMES DOES IT HAVE TO BE REPLACED BEFORE IT IS FIXED--THAT IS THE QUESTION. [XXX] *TR

WE HAVE HAD THE AIRBAG LIGHT COME ON FOR THE PAST 3 YEARS ALWAYS JUST BEFORE THE STATE INSPECTION IS DUE EVERY TIME WE GET IT FIXED THEY SAID ITS A SWITCH OR A CONNECTOR. BUT THIS YEAR WAS THE WORST ,LIGHT CAME ON IN APRIL, THIS TIME THEY SAID IT'S THE AIRBAG WIRE HARNESS AND WOULD COST OVER 1500.00 . WE GOT KIA TO PAY FOR THE PART,AND WE WOULD COVER THE LABOR. I'M JUST WORRIED WILL THIS HAPPEN AGAIN. IT SHOULD BE INVESTIGATED FURTHER. *TR

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A GAS FUME LEAK AND THE ACCELERATOR SENSOR NEEDED TO BE REPLACED BECAUSE IT CAUSED THE VEHICLE TO ACCELERATE AND DECELERATE WITHOUT WARNING. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS 129,548.

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS TRAVELING AT SPEEDS OF 15 MPH IN RAINY WEATHER. THE VEHICLE AHEAD OF HIM STOPPED SUDDENLY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE CONTACTS VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 82,500.

IN JULY 2008 THE LEFT FRONT DOOR LATCH MECHANISM MALFUNCTIONED ON MY 2004 KIA OPTIMA. THIS MALFUNCTION MADE IT UNABLE TO BE UNLOCKED. AS THE LOCKING FUNCTION OF THIS MECHANISM WORKS BY MOVING THE LATCH OPENING LEVER OUT OF POSITION, THIS MALFUNCTION MAKES IT IMPOSSIBLE FOR THE OCCUPANT TO OPEN THE DOOR FROM INSIDE. THIS PRESENTS A HAZARD TO THE OCCUPANT IN CASE OF CRASH OR FIRE. THE LATCH WAS REPLACED WITH A REPLACEMENT UNIT. IN DEC 2009, THE REPLACEMENT LATCH MALFUNCTIONED AND HAS EXHIBITED THE SAME CHARACTERISTIC PROBLEMS. I HAVE NOT HAD THE $ TO REPLACE IT AGAIN. A QUICK INTERNET SEARCH HAS REVEALED THAT THIS PROBLEM IS SHARED BY MANY KIA AND HYUNDAI OWNERS. I HOPE MY WIFE AND KIDS ARE NEVER IN A CRASH AND CANNOT EXIT THE CAR. *TR

THE DRIVER DOOR FAILED TO OPEN BY USING THE KEYLESS ENTRY OR MANUALLY. YOU HAVE TO CLIMB OVER THE PASSENGER SEAT TO GET INTO OR OUT OF THE DRIVER'S SEAT. THE DRIVER'S DOOR WILL NOT EVEN OPEN USING THE HANDLE FROM THE INSIDE OF THE CAR. THERE IS NOT A CHOICE OF NOT HAVING IT FIXED OR NOT. YOU DON'T HAVE THE OPTION OF NOT USING THE KEYLESS ENTRY SINCE THE DOOR WILL NOT WORK MANUALLY. KIA DOES NOT HAVE THIS UNDER WARRANTY SO YOU ARE FORCED TO REPLACED BOTH THE LATCH AND THE ACTUATOR. THE CAR HAD TO TAKEN TO A KIA DEALER TO BE SERVICED UNLESS CLIMBING OVER THE PASSENGER SEAT WAS THE WAY YOU WOULD CHOOSE TO ENTER AND EXIT THE CAR. *TR

I WAS DRIVING AND THE VEHICLE AIR BAG LIGHT CAME ON. *TR

MY CAR DOORS DO NOT OPEN EITHER INSIDE OR OUTSIDE. THIS PROBLEM STARTED WITH MY FRONT PASSENGER SIDE DOOR AND NOW IS AFFECTING MY DRIVERS SIDE DOOR. THE PROBLEM APPEARS TO BE ELECTRICAL AND WILL HAPPENS RANDOMLY. THE PASS. DOOR IS NOW 100% AFFECTED AND THE DRIVERS SIDE JUST STARTED TODAY. SO THE END RESULT IS I AM LOCKED INSIDE MY CAR UNLESS I CRAWL THROUGH THE WINDOW. I GOOGLED THIS PROBLEM ONLINE AND APPARENTLY THIS PROBLEM IS RAMPANT. I CALLED KIA CUSTOMER SERVICE AND THEY SAID THAT THERE IS NOT A RECALL AND BECAUSE MY CAR IS A 2004 (WITH ONLY 39,000 MILES) THEY WILL NOT COVER IT. I TOLD HIM HOW DANGEROUS THIS TYPE OF PROBLEM WAS AND HE REALLY DIDNT SEEM TO CARE. II ASKED HIM WHO ISSUES RECALLS AND HE SAID IT WAS YOUR ORGANIZATION, WHEN I SAID THAT I WOULD CALL YOU TO TRY AND GET A RECALL HE THEN SAID "WELL YOU COULD BRING IT INTO KIA AND SEE WHAT THEY FIND, ALTHOUGH NO GAURANTEE I WOULD GET IT PAID FOR BY THEM EVEN THOUGH IT HAS HAPPENED TO MANY KIA CARS. I THEN TOLD HIM I WOULD BE CONTACTING YOUR ORGANIZATION AND HE DIDNT SEEM TO HAPPY. * WHEN MY PASSENGER DOOR STARTED WITH THIS PROBLEM APPROX. 2 MONTHS AGO I CALLED THE LOCAL DEALER AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO FOR ME. I SHOULD ADD THAT THE NEAREST KIA DEALER IS APPROX. 2.5 HOURS ONE WAY AWAY FROM ME. *CN

ME 2004 KIA HAVE THE AIR BAGS LIGHT ON AND I HAVE TAKE THE VEHICLE TO A REPAIR SHOP AND THEY HAD NOT FIND WHAT IS WRONG WITH IT. I CALL THE KIA DEALER AND I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO. I AM AFRAID THE AIR BAGS WILL POP WHILE I AM DRIVING. CAN YOU PLEASE TELL ME IF THIS IS A SAFETY ISSUE. THE AIR BAGS LIGHT STAY ON AT ALL TIME. *TR THANK YOU

I HAVE BEEN REFUSED THE REPAIR ON MY 2004 KIA BY NO LESS THAN 3 DEALERSHIPS ABOUT THE RUSTING FRONT END BECAUSE OF LACK OF RUST PROOFING. IT MADE THE CAR UNDRIVABLE 4 MONTHS AGO AND I HAVE HAD NO SATISFACTION. YOU ARE GOING AFTER TOYOTA WITH BOTH BARRELS YET YOU ARE LEAVING KIA ALONE AND I HAVE HAD NOTHING BUT SERIOUS EXPENSES AND PROBLEMS WITH THIS CAR SINCE IT WAS PURCHASED BRAND NEW IN 2004. I HAVE MADE SEVERAL ATTEMPTS AT CONTACTING YOUR OFFICE WITH NEGATIVE REPLIES. IF I DO NOT HERE FROM THIS AGENCY IN THE NEAR FUTURE CONCERNING MY ISSUES I WILL CONTACT THE MEDIA AND SEEK MY RESTITUTION THROUGH THE SQUEAKY WHEEL GETTING THE GREASE METHOD AND MY ATTEMPTS TO HAVE THE GOVERNMENT ASSIST WILL BE PART OF THAT DISCUSSION. PLEASE PUT HEAT ON KIA TO GET AGGRESSIVE WITH THE RECALL REPAIRS. *TR

2004 KIA OPTIMA (ALTHOUGH ALL MODELS AND YEARS ARE AFFECTED) - FRONT DOOR LATCH DEFECTIVE (RESEARCH SHOWS BOTH SIDES AFFECTED; THIS COMPLAINT IS SPECIFIC TO PASSENGER-SIDE); DOOR WILL NOT OPEN. COSTLY TO FIX; MANUFACTURER AWARE OF DEFECT. SAFETY HAZARD; IN THE EVENT ACCIDENT INVOLVING DRIVERS' SIDE, NO WAY TO EXIT VEHICLE; WOULD INHIBIT SUCCESSFUL RESCUE ATTEMPTS. THERE IS NO REASON FOR THE CONSUMER TO HAVE TO SHOULDER THE COST OF REPAIR DUE TO POOR QUALITY PARTS OR WORKMANSHIP. THIS IS NOT ONLY A SAFETY ISSUE, BUT ALSO A WIDESPREAD DEFECT, AS EVIDENCED BY NUMEROUS INTERNET BLOGS ON THIS SUBJECT, AND DEALER ACKNOWLEDGMENT. *TR

THE FRONT DOOR LOCK ON OUR 2004 KIA OPTIMA WILL NOT UNLOCK, YOU CANNOT UNLOCK IT FROM INSIDE OR OUTSIDE OF THE CAR, AND THE DOOR WILL NOT OPEN; THEREFORE, YOU MUST CLIMB TO THE OTHERSIDE OF THE CAR TO EXIT OR CLIMB OUT THROUGH THE WINDOW, WHICH I BELIEVE CREATES A SAFETY HAZARD IN THE EVENT OF AN ACCIDENT. NOONE WOULD BE ABLE TO REMOVE YOU FROM THE CAR IN THE EVENT OF SERIOUS INJURY, FIRE OR A WATER RESCUE. THE LOCAL KIA DEALERSHIP SHOP TOLD US THAT IT WAS A FAULTY DOOR LOCK ACTUATOR AND A COMMON PROBLEM, BUT DID NOT OPEN THE DOOR FOR US. THEY ESTIMATED THE COST TO REPAIR AT $200 PLUS LABOR. IF THIS IS A COMMON PROBLEM, THEN THERE SHOULD BE A RECALL ON THIS CAR, ESPECIALLY DUE TO THE UNSAFE NATURE IN THE EVENT OF AN ACCIDENT. *TR

EVERY TIME MY CAR GO THROUGH A MUD PUDDLE I LOSE MY POWER STEERING DEALER CANT FIND ANY PROBLEMS SOMETHING IS WRONG. *TR

RECEIVED RECALL LETTER FROM KIA JUNE15,2009, POSSIBILITY OF CORROSION OF THE SUBFRAME. I CALLED MY DEALER WITHIN A COUPLE OF DAYS AND WAS TOLD NO PARTS IN THEY WOULD CALL ME. ON AUG. 03 I CALLED THE KIA CONSUMER ASSISTANCE CENTER AND THEY CALLED THE DEALER AND WAS TOLD STILL NOT PARTS. I WAS TOLD I WOULD BE CALLED BACK WITHIN TWO DAYS TO LET ME KNOW WHY NO PARTS HOWEVER IT WAS THE SAME NO CALL. I AM CONCERNED THAT MY CAR MAY BE FAULTY AND I CAN GET NO SERVICE OR HELP. IF IT IS A RECALL WHY CAN I NOT GET HELP TO HAVE IT CHECKED. KIA MOTORS AMERICA INC. GAVE NO REPLY AND THE DEALER STILL SAYS NO PARTS. ON AUG 15TH IT WILL BE TWO MONTHS AND NO HELP. THANK YOU (THIS IS FROM A RECALL LETTER TO ME). *TR

WHEEL MISALIGNMENT AND OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR. RATTLING NOISE COMING FROM LEFT FRONT END AREA, NOT CV AXLE OR STRUT. *TR

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. WHEN ENTERING THE VEHICLE WITH THE REMOTE ACCESS, THE VEHICLE FAILED TO UNLOCK. THE CONTACT PROCEEDED TO OPEN THE FRONT DRIVER'S SIDE DOOR WITH THE KEY, BUT THE VEHICLE STILL WOULD NOT UNLOCK. SHE HEARD THE LOCKS CLICKING IN AN ATTEMPT TO OPEN, BUT THE DOOR WOULD NOT UNLATCH. THE CONTACT WAS UNABLE TO ENTER THE DRIVER'S SIDE DOOR WITH THE KEY OR REMOTE ENTRY. SHE WAS FINALLY ABLE TO ENTER THE VEHICLE BY MANEUVERING THE LOCK. THE CONTACT IS UNABLE TO LOCK THE VEHICLE BECAUSE IT MAY NOT OPEN AGAIN OR SHE COULD BECOME LOCKED INSIDE. SHE CALLED THE DEALER AND WAS INFORMED THAT IT WOULD COST $300 TO INSPECT AND REPAIR THE VEHICLE. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE WARRANTY WAS EXPIRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 97,000.

THE DOOR LOCK TO THE 2004 KIA OPTIMA HAVE DEFECTS THAT THE MANUFACTURER SHOULD WARRANTY. HEY GO BAD FROM 40 MILES ALL THE WAY BEYOND ALSO THE SEAT BELTS DO NOT RECOIL WHEN TAKEN OFF THE BODY. *TR

DRIVER SIDE DOOR WON'T UNLOCK. WENT THROUGH A PERIOD WHEN IT WOULD LOCK/UNLOCK NORMALLY, THEN PERIODICALLY WE HAD TO UNLOCK WITH KEY AND PULLING DOOR HANDLE AT SAME TIME, NOW THE DOOR WILL NOT UNLOCK AT ALL. *TR

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE DRIVER ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND IT WAS DISCOVERED THAT THE ELECTRIC WIRE FOR THE FUEL PUMP HAD BURNED INSIDE THE GAS TANK. THESE WERE THE PLUGS FOR THE FUEL PUMP. THE DRIVER WAS FORTUNATE THAT THE VEHICLE WOULD NOT START BECAUSE AN EXPLOSION COULD HAVE OCCURRED. THE DEALER ADVISED HIM TO CALL NHTSA AND FILE A COMPLAINT BECAUSE THEY COULD NOT ASSIST. THE CONTACT IS A MECHANIC AND REPAIRED THE VEHICLE HIMSELF. THE FAILURE MILEAGE WAS 75,600. UPDATED 12/11/08. *LJ UPDATED 12/11/08.*JB

DASHBOARD AIRBAG INDICATOR LIT. CODE B1378 PULLED BY THE DEALERSHIP - DRIVERSIDE SIDE AIRBAG RESISTANCE HIGH. $1,020 TO FIX (REPLACE SEATBACK) . THIS CAR HAS 26,400 MILES ON IT. WAS TOLD NONE OF THE 4 AIRBAGS WILL WORK BECAUSE THIS ONE BAG HAS FAILED. I UNDERSTAND DEVICES FAIL BUT TO DESIGN AN ENTIRE SAFETY SYSTEM TO DEACTIVATE BECAUSE ONE PART OF IT GOES BAD IS NEGLIGENT ENGINEERING. ALSO, FACTORY WARRANTIES COVERING EMISSION SYSTEMS LONGER THAN SYSTEMS RESPONSIBLE FOR BODILY SAFETY IS BAD POLICY. *TR

RT BALL JOINT/AXLE BROKE WHILE DRIVING ON 10 OCT 08. MY VEHICLE IS A 2004 KIA OPTIMA. *TR

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING 20 MPH OUT OF A PARKING LOT, THE FRONT PASSENGER SIDE LOWER BALL JOINT AND AXLE DETACHED FROM THE VEHICLE. THE CONTACT CONTROLLED THE VEHICLE UNTIL IT CAME TO A STOP TWELVE FEET FROM THE INCIDENT. HER INSURANCE COMPANY PROVIDED ROADSIDE ASSISTANCE AND THE VEHICLE WAS TOWED TO A COLLISION SHOP. PRIOR TO THE FAILURE, THE CONTACT INFORMED THE DEALER OF A GRINDING NOISE SHE HEARD. THEY STATED THAT THEY WERE TOO BUSY TO CHECK THE VEHICLE, BUT THREE HOURS LATER THE AXLE AND LOWER BALL JOINTS FAILED. THE FAILURE MILEAGE WAS 68,954.

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT CONTROL PANEL BECAME INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE CONTACT CALLED THE DEALER AND SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 64,000. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB

THE DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY OR INSIDE SWITCH. ALL THE OTHER DOORS WILL UNLOCK EXCEPT THE DRIVER DOOR. AFTER TURNING THE KEY FOR ABOUT 10 MINS UP TO A DAY OR A WEEK IT WILL SOMETIMES UNLOCK, BUT ONLY USING THE KEY. THIS IS A VERY BAD SAFETY HAZARD. IT LOOKS AS IF THE PLASTIC PART INSIDE THE DOOR THAT CONTROLS THE LOCKING IS BROKEN . THERE WERE NO ACCIDENTS THAT MADE THIS OCCUR . I HAVE TALKED TO KIA ON SEVERAL OCCASIONS ABOUT THE MATTER AND THIS IS ONE FEATURE THAT THE CUSTOMER DOES NOT NEED TO PAY FOR. THIS IS A DEFECTIVE PART AND CAN TRAP SOMEONE IN A CAR . YOU HAVE TO CRAWL THROUGH PASSENGER DOOR TO EVEN TO GET IN AND DRIVE. SHAMEFUL ON KIA . SEEMS LIKE ITS GOING TO TAKE SOME ONE BURNING OR HAVE A FATALITY FOR KIA TO DO A RECALL ON THIS , BUT ALL ABOUT MONEY WHEN THEY PRIDE ON SAFETY. *TR

I WAS ON MY WAY TO WORK AND MY CAR JUST STOPPED RUNNING WHILE I WAS DRIVING ON THE HIGHWAY. I GOT IT TOWED, IT IS THE CRANKSHAFT POSITION SENSOR, THE COST TO REPAIR $460. I HAVE DONE SOME RESEARCH ON THE INTERNET AND MANY PEOPLE HAVE HAD THIS PROBLEM WITH THIS YEAR. ALSO EARLIER MODELS HAVE BEEN RECALLED. *TR

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS UNABLE TO UNLOCK ALL FOUR AUTOMATIC DOOR LOCKS WHICH PREVENTED HER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE ABLE TO UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER SIDE DOOR WOULD NOT UNLOCK AND THE CONTACT EXIT THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LOCKS WOULD NOT FUNCTION PROPERLY. THE CONTACT WAS LOCKED IN THE VEHICLE AND HAD TO CLIMB THROUGH THE WINDOW TO GET OUT. THE CONTACT HAD BEEN LEAVING THE DOORS OPEN BUT AFTER A MINOR ACCIDENT, THE DOORS LOCKED AGAIN AND WOULD NOT UNLOCK. THE MECHANIC AT THE LOCAL REPAIR SHOP STATED THAT THEY COULD NOT FIX THE DOOR LOCKS BECAUSE IT WAS A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. UPDATED 12/29/10 *BF UPDATED 01/03/11

PURCHASED A 2004 KIA OPTIMA IN 11/2005 AND HAVE REPORTED AIR BAG LIGHT COMING ON EVERY COUPLE OF MONTHS. CAR REPAIR HAS BEEN ATTEMPTED 4 TIMES SINCE DATE OF PURCHASE AND REPORTED 5 TIMES AS OF 04/11/2008. I AM AFRAID THAT THE AIRBAG MAY OR MAY NOT DEPLOY WHEN NEEDED, OR IT WILL DEPLOY WHILE DRIVING. *TR

1) NO EVENTS LEADING TO FAILURE, NO INDICATION OF A PENDING FAILURE. NO LIGHTS CAME ON AND THE CAR WAS RUNNING WELL UNTIL THE DAY OF INCIDENT, FEB 3, 2008. 2) AFTER DRIVING A FEW MILES, THE CAR SUDDENLY WOULD NOT GO FORWARD WHILE IN GEAR. WE WERE ON AN ACCESS ROAD TO AN INTERSTATE. WE HAD TO COAST INTO A PARKING LOT AND INTO A PARKING SPACE WHILE CARS AVOIDED US. 3) THE CAR WAS TOWED TO A MECHANIC, WHO DETERMINED THAT THE FLYWHEEL HAD COME LOOSE, DESTROYING THE CLUTCH. THE CAR ONLY HAD 40,000 MILES AND THE MECHANIC STATED THIS SHOULD NOT OCCUR UNTIL ALMOST 100,000 MILES. COST TO REPAIR WAS $2,000. *TR

SUMMER OF 2007 A/C WOULD NOT WORK SPORADICALLY. FEBRUARY 1,2008 I HAD MY PERSONAL MECHANIC COME TO MY HOUSE TO LOOK AT MY CAR TO FIGURE OUT WHY I AM HEARING NOISE COMING FROM UNDER MY HOOD. WITHOUT ANY KNOWLEDGE OF MY A/C PROBLEMS HE ASKED ME IF I HAVE BEEN HAVING PROBLEMS WITH MY A/C BECAUSE HE SEES THE PROBLEM AS BEING MY A/C COMPRESSOR. CALLING AROUND FOR PRICES TO FIX THIS PROBLEM I WAS INFORMED THE KIA FACTORY IS COMPLETELY OUT OF A/C COMPRESSORS. I CALLED MY LOCAL DEALERSHIP AND THEY HAD INFORMED ME THEY HAVE REPLACED A FEW A/C COMPRESSORS RECENTLY. MY CAR IS NOT DRIVABLE DUE TO QUITE A FEW THINGS THAT WILL LOCK UP UNDER MY HOOD IF I CONTINUE DRIVING IT. I CALLED KIA AND WAS TOLD I HAVE TO FIX THE PROBLEM ON MY OWN AND THERE IS NOTHING THEY CAN DO ABOUT IT. *TR

2004 KIA OPTIMA WITH FAILED WIRING HARNESS AND TIRE BLOW OUT. CONSUMER STATES THAT THE WIRING HARNESS FELL FROM THE VEHICLE WHILE DRIVING AND CAUSED THE TIRE TO BLOW OUT. DEALER REFUSES TO FIX THE VEHICLE INSTEAD THEY WANT HER TO BUY A NEW ONE. *KB

THE AIR BAG LIGHT ILLUMINATES ON THE CLUSTER PANEL, THE CODE SHOWS THAT THERE IS "HIGH RESISTANCE" IN THE DRIVER SEAT AIR BAG. THIS ISSUE WAS FIXED WHILE VEHICLE WAS UNDER WARRANTY BUT CONTINUES TO SHOW UP. I WAS TOLD I CAN REPLACE THE SEAT AND IT WOULD CORRECT THE ISSUE BUT I PICKED ONE UP AT A JUNK YARD THAT HAD THE SAME ISSUE. *TR

DRIVERS DOOR LATCH WILL NOT OPEN UP. *TR

PURCHASED 2004 KIA OPTIMA EX NEW. HAVE HAD FUSE BLOCK REPLACED W/IN 15000 MILES. NOW, THE FUEL PUMP HAS FAILED. THE CAR RAN FINE AND WAS PARKED. NEXT DAY CAR WOULD NOT START. NO FUSES BLOWN. THE TERMINAL CONNECTOR FROM THE FUEL PUMP TO THE GAS TANK PENETRATION HAS BURNED OUT CAUSING AN INTERMITTENT OPEN IN CIRCUIT. FUEL PUMP BURNED UP IN TANK. WIRES AND CONNECTORS VISIBLY CHARRED. CONNECTION THAT FAILED IS INSIDE OF THE GAS TANK. VERY SIMILAR TO NTSB CASE #10161074. HAVE 120,000 MILES ON THE CAR. OTHERS WITH LESS MILEAGE ARE IN FOR TROUBLE DUE TO POOR ENGINEERING DESIGN. DEFECTIVE PARTS AVAILABLE FOR PHOTOGRAPH OR INSPECTION. *JB

ON JULY 22, 2007, I WAS ON MY WAY BACK HOME FROM MY ANNIVERSARY TRIP WHEN MY CAR JUST SHUT OFF. WE TRIED SEVERAL TIMES TO GET THE CAR RESTARTED WITH NO LUCK. SINCE THE CAR IS STILL UNDER WARRANTY, WE CALL FOR ROADSIDE ASSISTANCE WHICH FALLS UNDER THE WARRANTY. WELL 3-1/2 HOURS LATER A TOW TRUCK SHOWED UP. UNFORTUNATELY FOR ME, IT WAS NOT CALLED BY KIA. HE JUST HAPPENED DOWN THE ROAD AT THE TIME. SO I HAD TO PAY $250.00 TO HAVE MY CAR TOWED HOME TO AVOID STORAGE FEES AT THE DEALERSHIP. THE NEXT DAY THE KIA DEALERSHIP HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY CHANGED THE CRANK SENSOR AND TIMING BELT. TWO WEEKS LATER THE CAR STARTED HAVING IDLING PROBLEMS. THE CAR WOULD SHUT OFF IF LEFT TO IDLE. THE CAR JERKED WHEN TAKING OFF AND IT SOUNDED LIKE THE ENGINE WAS BOUNCING AROUND UNDER THE HOOD. SO I HAD IT TAKEN BACK TO THE DEALERSHIP TO HAVE IT FIXED. IT IS NOW 2 WEEKS LATER AND MY CAR IS STILL AT THE KIA DEALERSHIP. THEY HAVE CALLED ME 4 TIMES TO COME GET THE CAR IT IS READY. NO IT WAS NOT!!! SO 4 TIMES I DROVE AN HOUR TO THE DEALERSHIP AND AN HOUR HOME TO GO DOWN TO THE DEALERSHIP, CRANK UP MY CAR, REALIZE IT STILL HAD THE SAME PROBLEM, GIVE THEM BACK THE KEYS, AND DRIVE HOME. I AM NOW AT THE POINT WHERE KIA CAN KEEP THE PIECE OF SH*T AND EITHER GIVE ME MY MONEY BACK ON MY SUPPOSEDLY NEW CAR OR GIVE ME AN ACTUAL NEW CAR. I HAVE HAD ENOUGH!!!@!

PUNCTURED TIRE NEEDED TO BE REPLACED, TIRE WAS REPLACED. THE DAMAGED TIRE HAD EXCESSIVE TREAD WEAR IN RELATION TO THE MILES DRIVEN ON CAR. THE FIGURES SHOWED THE TIRE WAS WEARING 3-1 EXP: UNIROYAL TOURING TRACK, P205/60R15-90H WITH 60,000 MILE TREAD WEAR. 10/32ND TREAD DEPTH NEW. I BOUGHT THIS TIRE ON 03/07/07, AND WAS DAMAGED ON 05/14/07= 70 DAYS OLD. BOUGHT TIRE FROM WAL-MART, BRUNSWICK, GA 31520. TOOK TIRE TO SAME ON 05/14/07. TIRE SHOWED 4/32NDS WORE OFF OF TREAD. THIS = 24,000 MILES OF WEAR AT 6,000 MILE PER 1/32ND OF TREAD. TRAVEL NO MORE THEN 100 MILES PER DAY AT 68 DAYS AND 1 ROUND TRIP OF 1,500 MILES = TOTAL OF8,300 MILES OF TRAVEL ON CAR. AS I SAID 3-1 WEAR OF TREAD.MFG WILL NOT AJUST PRORATED COST OF NEW TIRE NOR WILL WAL-MART. NEW TIRE SHOULD HAVE BEEN REPLACED FREE BUT COAT ME PRORATE OF $49.00. *AK

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE RUNS WELL, BUT THE ENGINE LIGHT ILLUMINATES INTERMITTENTLY. THE FAILURE BEGAN ON MAY 12, 2007 AND HAS BEEN OCCURRING EVER SINCE. SHE REPLACED THE WINDSHIELD WIPER FLUID AND THE LIGHT, BUT THE CHECK ENGINE LIGHT CONTINUES TO ILLUMINATE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 96,000.

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. UPON ENTERING THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. IN ADDITION, THE FRONT DRIVER AND REAR PASSENGER SIDE DOORS FAILED TO UNLOCK IN ORDER TO EXIT THE VEHICLE ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

I BOUGHT A 2004 KIA OPTIMIA IN MARCH 5005 AND ALREADY THE HEADLIGHT GLOBE WAS STARTING TO FADE. TOOK IT TO THE DEALERSHIP, AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT. THE CAR HAS 26800 MILES ON IT. AND WAS KEPT IN A GARAGE . THE SERVICEMAN SAID IT CAME FROM SUN RAYS. THE ONLY TIME THE CAR WAS IN THE SUN WAS WHEN I WAS AT WORK. THE CAR WASIN GOOD CONDITION. THINK THIS WAS AN INJUSTICE, I DIDN'T CAUSE THE PROBLEM. *AK

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT WHEN SHE USED THE KEY TO UNLOCK THE DOORS, ONLY THE REAR DOORS UNLOCKED. THE FRONT DOORS ALSO FAILED TO UNLOCK FROM INSIDE THE VEHICLE. SHE HAD TO CLIMB IN THE VEHICLE FROM THE BACKSEAT. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 109,000 AND FAILURE MILEAGE WAS 100,000. THE CONSUMER STATED THE VEHICLE WILL NOT UNLOCK AND HAVE BEEN LOCKED OUT OF THE VEHICLE NUMEROUS TIMES. THE CONSUMER FURTHER STATED THIS IS A SAFETY ISSUE AND HAD TO LEAVE DOORS UNLOCKED FOR FEAR OF BEING LOCKED OUT OF THE VEHICLE. UPDATED 08/29/07 *TR

TL* - THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS ADVISED BY THE SERVICE DEPARTMENT THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER ,WHERE THE CONTACT PURCHASED THE VEHICLE REPAIRED THE AIR BAG SENSOR ON TWO OCCASIONS, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SENSOR WAS SUPPOSE TO DETECT A WEIGHT 90 POUNDS OR ABOVE. *AK UPDATED 2/6/2007 -*NM

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE SHOP THE FOLLOWING DAY FOR AN OIL CHANGE, AND IT WAS DISCOVERED THAT THE REAR PASSENGER CALIPER WAS FROZEN AND WOULD NOT RELEASE. THE ROTOR AND CALIPER WERE REPLACED. APPROXIMATELY 8,000 MILES LATER, THE PADS AND ROTORS HAD TO BE REPLACED AGAIN. THERE IS NO RECALL REGARDING THIS FAILURE. THE CURRENT MILEAGE WAS 17,080 AND FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD BECOME STUCK AND HE WAS UNABLE TO OPEN THE DOOR. THE CONTACT WOULD HAVE TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE FOUR YEARS PRIOR TO THE MOST RECENT RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 98,000.

DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED THREE TIMES. THE FIRST TIME THE DEALERSHIP REPLACED THE DRIVER SIDE AIR BAG. THE SECOND TIME THE DEALERSHIP REPLACED THE PASSENGER SIDE AIR BAG. THE CONTACT IS AWAITING INSPECTION OF THE VEHICLE FOR THE THIRD AIR BAG LIGHT ILLUMINATION.

DT*: THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND THE DEALERSHIP WAS NOT CONTACTED. UPDATED 08/29/06. *JB

I BOUGHT MY CAR IN AUGUST 2004, A 2004 KIA OPTIMA, AND EVERYTHING WAS FINE UNTIL ABOUT APRIL 2006. I WAS DRIVING TO WORK AND I NOTICED WHEN I LEFT MY HOUSE THAT THE CAR SOUNDED A LITTLE FUNNY AND THE CLUTCH WAS GIVING ME PROBLEMS. I WAS STOPPING AT A RED LIGHT AND THE CAR JUST DIED. I HAD THE CAR TOWED TO THE DEALERSHIP AND THE SERVICE DEPARTMENT INSURED ME THAT THE CLUTCH WAS UNDER WARRANTY AND IT WOULD ONLY COST $50 AT THE MOST. THEY GAVE ME A LOANER CAR AND I WENT TO WORK. THE SERVICE MANAGER CALLED ME A COUPLE OF HOURS LATER TO INFORM ME THAT THE CLUTCH WASN'T UNDER WARRANTY AND IT WAS GOING TO COST ME $1500.00 TO FIX MY CAR. THEY FIXED IT AND I PAID. UNFORTUNATELY THAT'S NOT THE END OF THE STORY, A COUPLE OF MONTHS LATER MY CAR BROKE DOWN AGAIN AND I HAD IT TOWED TO THE SAME DEALERSHIP, THEY INSTANTLY GAVE ME A LOANER CAR AND I WENT TO WORK. THEY CALLED ME A FEW HOURS LATER AT WORK TO TELL ME THAT THE CLUTCH WAS BAD AGAIN AND TRIED TO TELL ME IT WAS BECAUSE I WAS RIDING THE CLUTCH. I TOLD THEM THAT THIS WASN'T THE ONLY MANUAL TRANSMISSION I HAD OWNED. I'VE OWNED 4 MANUAL TRANSMISSIONS SOME NEW SOME MUCH OLDER AND I'VE NEVER HAD TO REPLACE A CLUTCH. THEY DID TELL ME THAT I WOULDN'T HAVE TO PAY ANYTHING BECAUSE THE NEW CLUTCH WAS STILL UNDER WARRANTY. ABOUT A WEEK LATER THEY CALLED TO TELL ME THAT THEY HAD INSTALLED THE CLUTCH BUT THEY FOUND THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED. I ASKED THEM IF IT WAS POSSIBLE THAT THE TRANSMISSION WAS THE PROBLEM IN THE FIRST PLACE AND CAUSED BOTH CLUTCHES TO GO BAD BUT THEY INSURED ME THAT IT WASN'T POSSIBLE. THEY PAID FOR THE CLUTCH AND THE TRANSMISSION. *JB

HELLO I HAVE A FEW ISSUES WITH MY 2004 KIA OPTIMA THAT I HAVE BEEN UNABLE TO GET RESOLVED. THE 1ST IS MY AIR BAG LIGHT IS CONSTANTLY ON. I TOOK THE CAR INTO THE SHOP FOR THIS WHILE IT WAS UNDER WARRANTY AND WAS TOLD THAT IT WAS FIXED. THE LIGHT CAME BACK ON AND NOW THE CAR IS NO LONGER UNDER WARRANTY. I WAS TOLD THAT IN ORDER TO HAVE IT FIXED I HAVE TO SPEND A COUPLE HUNDRED DOLLARS TO HAVE MY PASSENGER SEAT REMOVED AND SOME WIRES WOULD HAVE TO BE SPLICED TO CORRECT THE ISSUE. I'M NOT COMFORTABLE PAYING TO HAVE A PROBLEM FIXED THAT SHOULD HAVE ALREADY BEEN FIXED AND THE RESPONSE I GET AS TO THE SOLUTION INVOLVES SPLICING OF WIRES FOR MY AIR BAG. I HAVE BEEN ON SEVERAL WEBSITES AND HEARD MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE WITH THIS YEAR/MODEL. ISSUE #2 INVOLVES MY HEADLIGHTS. I HAVE OWNED MY CAR SINCE I PURCHASED IT IN 2005. I HAVE BLOWN AT LEAST 5 SETS OF HEADLIGHTS IN THE VEHICLE. THIS IS SETS AND NOT JUST BULBS. MY MOST RECENT ONE HAS BLOWN AND HAS NOT EVEN BEEN INSTALLED FOR 3 MONTHS. IN ORDER TO GET THIS FIXED I WILL HAVE TO TAKE IT TO THE SHOP AND SPEND ALMOST $100 JUST TO HAVE SOMEBODY TEST THE SYSTEM AND TELL ME WHAT'S WRONG AND THEN PAY TO GET IT FIXED. IT HAS BEEN BAD ENOUGH THAT ONCE THEY BOTH BLEW AT THE SAME TIME AND LEFT ME WITH NO HEADLIGHTS AT ALL EXCEPT FOR MY HIGH BEAMS. I HAVE ALSO SEEN MULTIPLE COMPLAINTS ABOUT THIS ISSUE ALSO WITH THIS MAKE/MODEL. IF SOMEBODY COULD PLEASE TAKE A LOOK AT THESE ISSUES AND ASSIST ME WITH GETTING THEM ADDRESSED. MY CAR CURRENTLY WILL NOT PASS AN INSPECTION DUE TO THE AIRBAG LIGHT BEING ON. *TR

DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE GAS CAP WAS REMOVED AND REPLACED TO REMOVE PRESSURE IN THE FUEL TANK. WHEN THE VEHICLE WAS RESTARTED, IT WAS SLUGGISH, AND HAD VERY LITTLE POWER, AND A CLUNKING NOISE WAS HEARD. SO, THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERS MECHANIC RAN A COMPUTER DIAGNOSTIC TEST, WHICH REVEALED SEVERAL MISFIRE CODES. UPON REMOVING THE FUEL PUMP, MELTED WIRING WAS DISCOVERED RUNNING FROM THE FUEL PUMP TO THE GAS TANK. THE MANUFACTURER WAS ALERTED.