2011 Kia Optima Complaint Log

The contact owns a 2011 Kia Optima. The contact stated that the vehicle caught fire while driving at 60 MPH on the expressway. No warning lights illuminated. The contact had some wires replaced prior to the failure. There were no reported injuries, air bag deployment or crash. The driver was able to pull over safely. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was called but there was no answer. The failure mileage was approximately 35,000. The VIN was not available.

I am submitting a complaint regarding my 2011 Kia Optima (VIN: [XXX] ), which is currently experiencing significant engine issues and is undrivable. This issue is currently being reviewed under Kia Case #XXX. This vehicle is part of the Theta II engine group that has been the subject of recalls, service campaigns, and extended warranty coverage due to known engine defects, including rod bearing failure and potential engine seizure. The vehicle has also received the Knock Sensor Detection System (KSDS) update associated with these known issues. My vehicle is currently at the dealership and has been there since March 10, 2026. It is not drivable, and I have been without transportation during this time. The dealership has diagnosed the issue as oil consumption; however, Kia has denied coverage, stating that oil consumption is not related to rod bearing failure. Kia has not confirmed whether a full internal engine inspection was performed to rule out rod bearing damage, nor have they confirmed that a Techline engineering review has been conducted. Given the known history of engine defects in this model, I am concerned that the current condition may be related to internal engine failure that has not been properly evaluated. Oil consumption can be a precursor or symptom of internal engine damage, and I do not believe the issue has been fully or adequately diagnosed. Additionally, my vehicle has an open safety recall related to potential engine compartment fire risk, which further raises concerns about the safety and reliability of this vehicle. I am requesting that this issue be reviewed as a potential safety-related defect, as the vehicle is undrivable and may be at risk for sudden engine failure or fire. I am also concerned that the manufacturer is relying solely on a dealership-level assessment without a thorough engineering evaluation of a known defect condition. Thank you for your review of this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving in the highway doing about 80mph passing a semi truck when all of a sudden my vehicle went from 80 down to 50 mph and I was jerked forward. I thought I was rear ended but when I looked in my rear view mirror no cars were behind me. I looked down and noticed my engine light, battery light and oil light were on and turned down my music and could hear my engine was no longer running. Thankfully there wasn't much traffic and I was able to coast to the side of the highway and turn the car off. If someone would have been behind me I am confident I would have been hit. The problem has since been confirmed by a dealership and info has been sent to Kia. The dealership was unable to provide me with a loaner car as "they had none available" so I contacted Kia corporate and they are telling me my only option is that I have to come out of pocket for a rental and they will reimburse 40$ per day. I don't think especially since I had to pay for 2 nights in a hotel as I was stranded, a few hundred dollars for a tow that I should have to pay anything as the issue with what happened to my car is the fault of Kia at the time of manufacturing. At this time I have been without a vehicle for 1 week. I was told by the dealership today that they sent all of the required info over to Kia to get word on whether the lifetime extended warranty would pay for my car to be repaired. The previous owner before me did have the KSCS update performed as mandated by Kia. My problem is I am already out almost 1000$ and now they are telling me I have to pay for a rental also, they will not help me except for reimbursement which doesn't even cover half the cost of a rental per day. I am not a rich person and I cannot afford that. Everything I've read and been told indicates that a loaner or rental car is to be provided me especially if it is due to a safety concern/recall issue. I've spoken with several kia representatives and I get nowhere. I am upset.

While driving the Kia on the highway (in the passing lane on Route 93, Boston, MA), the hood of the car flew open and shattered the windshield. Prior to getting into the vehicle, there was no notification, warning light/display, that alerted to the hood or anything else not being 'closed', no rattling of the hood either. The hood blocked my entire vision with the exception of a small area below, where I miraculous got over to the breakdown lane without causing any accident. When I got out of the car, the hood was bent and the second latch was loose. It did not hold its shape. Called the police and the insurance company, the car was deemed a total loss. This incident occurred on January 31, 2026 at 10:05AM. The conditions were dry and sunny. The state trooper said that this incident could have had serious safety consequences to the driver and others since no one expects a hood to fly open, block visibility...this highway is a busy road and could have impacted several other vehicles on the road. We no warning lamps/message- this was traumatic- this put the safety of the driver and the public at great risk.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving, the vehicle failed to exceed 60 MPH with the accelerator pedal depressed. No warning light was illuminated. The local dealer advised the contact that the vehicle could not be repaired due to a lack of maintenance records. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Paint is peeling off in large pieces despite there being no damage. We have the pearl white color.

The Engine locked up while driving down the highway at 60mph. Not possible for inspection vehicle currently broke down at shop. I barely had braking power to stop vehicle. Has been confirmed by Kia dealership. Yes vehicle has been inspected by vehicle manufacturer. Check engine light came on 5 seconds before locking up. Happened [XXX] at [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car just keep doing weird stuff with the lights. It want go off all the time the key went work the cv joints are popping. Have to trigger the battery sometimes to start up

The airbag warning light on the dashboard stays on continuously and will not go off.

The contact owns a 2011 Kia Optima. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic who noticed that the engine oil level was abnormally low, and that there were no visible signs of an oil leakage. The oil level was topped off; however, within 3 weeks the oil level was abnormally low again. The vehicle was taken to a local dealer to be diagnosed and the contact was informed that an excessive oil consumption was not included in the engine replacement warranty extension. The contact was informed that a further diagnostic test was required. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,500.

Hydraulic Electronic Control Unit (HECU) experienced an electrical short circuit and engine hardly running.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Kia Optima. The contact stated while driving 25 MPH, there was a notchy feel in the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was linked to TSB Number: CHA060. The mechanic determined that the steering coupler needed to be replaced. The mechanic ordered the part for the repair. The vehicle was not yet repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: CHA060; due to the mileage on the vehicle. The failure mileage was approximately 121,000.

Not sure what to do. I scheduled a recall fix for this HECU fuse with our city KIA dealer. When I went they told me I'd have to come back because they didn't have one in stock. No one ever called me again so I phoned to make an appt and the service manager never gets back with me at this dealership. Next dealership is an hour away. Please advise. Thank you.

I have gone to two Kia Dealers to get my recall on the HECU fixed and they will not help me. I was told that they did not have the part and did not know when they were receiving the part. I also called Kia and they were no help either. What next steps can I take to get this matter resolved. Thank you

2 weeks ago my 2011 Kia Optima's engine died while driving. I am the 2nd owner of the car and bought it in summer of 2022 (not 2020). Before buying the car private sale, I sought my mechanics advice who told me Kia engines had issues going back to 2011. Before buying, my brother called the closest Kia dealership to confirm the owner was telling the truth that he had taken the car in for all safety recalls. Kia told my brother the engine and vehicle belonging to the VIN he provided were good to go and that the engine recalls were done. After my car died, I had it towed to my mechanic and was told the engine was bad. I called Russ Darrow Kia and informed them of the situation. I don't recall who I spoke with, but I asked about the recalls and any red flags that would void any warranties on the engine. I was told there were none and I should have the car towed to have them do an engine inspection. On September 7th, I called Kia because I had not heard anything about my car. I was told an inspection was done but the warranty was voided because a recall for NOX sensor had not been done. I called Kia consumer and spoke with a supervisor who just read a template of the Federal Lawsuit and how due to the voided warranty, Kia would not replace my engine. I explained how I had called prior to buying the car and confirmed the engine was up to date with any recalls and I had not received any recall notices for the NOX sensor nor any others pertaining to the engine. I only ever received a recall notice about the anti theft software. The supervisor was extremely insensitive toward me and told me there were numerous recalls and that whomever I called at Kia would have never told me the car was good to go. I would've taken it in if I knew about the recall, or any other. They are refusing to replace the engine. Kia is charging me $190 for their diagnosis and a quote on a replacement engine. The car was well maintained with prompt oil changes. I feel like I'm being scammed.

After getting HECU recall done , it has caused issues with the HECU module to where the brake lights no longer work and the ESC light comes on the cluster panel. Up on reading the code C2130, it says Brake lamp relay error. Mind you that my car was in working order before this recall was even done. This a huge safety issue not having your brake lights work. I can get rear-ended and i have kids in the car. This has been a issue since July when i got the recall done and KIA has yet to find a fix for this matter.

Mi carro estaba bien ninguna luz de testigos prendidos de pronto iba por la carretera conduciendo se freno y se apago gracias a Dios no ocurrió ningún accidente. Lo volví a prender sonaba el motor como si tuviera un tic tac y se prendió las luces de testigo de motor.

1- Steering wheel. Yes 2- Not sure if something was going to happen while driving whether da or night or long distance traveling 3- I spoke with the service center a while back and didn't have a good time to bring it by. 4- No No just loud shaking from the steering wheel. It's been going on for at least a month

Recall states to not drive vehicle due to HECU which can result in an engine compartment fire. I have contacted 3 dealerships and corporate. There are 15,000 dealerships/service centers that have technology/technical issues. I have spent 3 days, and 12 hours trying to get assistance. I'm being told corporate is not providing any additional support or payment to individually owned dealerships. Expecting them to cover additional expenses. I am disabled and need to go to treatments/procedures multiple times a week. They are backed up 1-2 months for an appointment. Consumers are to pay everything up front and then 90 days later request a reimbursement. They will not provide or pay for a rental or loaner car until the car is being serviced. Therefore they are leaving me with no vehicle for up to 2 months as their letter clearly states that the vehicle is not to be driven and is unsafe. I should not be inconvenienced because Kia made a mistake and is now having to perform a recall, 15,000 stores are not able to perform because of technical issues, they are so far behind in their service appointments which should not have any effect on me and I should not be responsible to pay for any of this and they should absolutely provide me with the vehicle and not leave me with no transportation for 2+months. I am unable to get to my appts. for treatments, my daughter cannot Drive to work. And they have absolutely no solution for me and telling me that there is nothing that can be done other than me paying $45/day out of pocket. they Stated that I personally would be charged to do a full diagnostic test to confirm that there are no safety issues, however corporate stated that it was required in order to get my car back. This has been an absolute nightmare, I am also wanting to know if ada would get involved in something like this as they are not making any type of reasonable accommodation for me. There has to be a law preventing this that they are required to provide a vehicle unt

May 13, 2024, we received a letter from Kia America that parts were available to correct the fire hazard detailed in NHTSA Recall Number 23V652000. This followed the Interim notice that was communicated to us on November 12, 2023. Around June 1, we made an appointment to perform the recall work on [XXX] at Classic Kia in Texarkana, TX. After a two hour wait on [XXX], we were informed that the replacement part was not available. They apologized and said that they would order the part and let up know as soon as possible when the repair could be made. On June 20, we followed up with the Service Manager and were told the part would arrive the next day and he would call and confirm a new appointment. Rather than doing this, on June 21, we were told that the part was unavailable and on back order, they didn't know when the part would be available. They hoped it would be in a week or two and they would call us when it was available. It seems unacceptable that the replacement part for such a serious safety concern is not immediately available given the time frames involved. Kia had six months to plan the solution, we provided approximately 3 weeks for the dealership to order the part, and we are still being told that it could be more than 2 weeks before it is available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I could not brake and almost caused a car accident. Brakes gave out, no gas, it smelled like it was going to catch on fire.

We had someone hit our vehicle and our ins co totalled the vehicle instead of repairing it due to the check engine light being on because of this recall

Recall for HECU fuse. Dealer made appointment to fix the cancelled saying fix was no longer available by Kia. Kia should not have said there is a remedy available when there is not.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Kia Optima. The contact stated that while driving 55 MPH and coming to a stop, there was an abnormally loud sound coming from the steering wheel. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle back to the residence. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was not contacted for a diagnostic test or repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 128,000. VIN tool confirms parts not available. The VIN was not provided.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the hybrid battery system warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with a short circuit fuse and a failed hybrid battery. The contact was informed that the battery and the fuse needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer agreed to assist with fifty percent of the repair cost for the replacement of the hybrid battery. The failure mileage was approximately 132,165. Parts distribution disconnect.

The contact owns a 2011 Kia Optima. The contact stated that while driving at an undisclosed speed, she smelled smoke in the interior of the vehicle. The air bag and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 157,000.

On [XXX] while driving my oil light came on. Since I assumed I was low on oil, I proceeded to nearest gas station, approx 10 min.away, and added oil. I let engine remain off for approx.20 min. When I started the car up blue smoke began coming out from front and rear and there was a knocking noise. Since this is an engine that had already been replaced due to a recall, and now symptoms have returned I suspect engine might have failed again. I have always done my oil changes and have not had any issues. I had car towed towed to San Jose and contacted a mobile oil service to have oil drained out and replaced. When he was finished he said there were particles in oil removed and suspected engine had failed and I should not drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start up after not being drive for a while. The check engine warning was illuminated. The vehicle was taken to a local dealer to be diagnosed with an unknown result. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

The contact called on behalf of an insurer who owned a 2011 Kia Optima. The contact stated that while the client was on the highway driving at an undisclosed speed, he was flagged down to be told their vehicle was releasing smoke. The client noticed an open flame coming from the undercarriage and was able to veer the vehicle to the shoulder prior to ejecting himself from the vehicle before it was engulfed in flames. The client sustained minor injuries to their knee and finger while exiting the vehicle. No other injuries or passengers were reported. The fire was extinguished by the Fire Department. A fire report was filed. A police report was not filed. The dealer was not contacted. The vehicle was destroyed.  The manufacturer was notified of the failure. The failure mileage was approximately 192,910.

Known recall since Sept 2023, but Kia has not provided any dealerships with parts to repair (we have tried multiple dealerships within a 2 hour radius). Only recommendation is to "Park your vehicle outdoors and away from other vehicles or structures until you have the recall performed" which is an unacceptable option for 6 months. Now check engine light is on and still no indication as to when it can be fixed. Kia is not offering a loaner or rental until issue resolved.

There's something going on at the Kia dealership in Wake Forest (Westgate). Per the current recall notice, the lights came on that were highlighted in the notice ( ”MIL” , ABS warning light) so I had my car towed into the dealership. They claimed my car had a bad battery and the problems were not due to the recall situation. I took my car out of there and straight to auto zone, about 200 feet from the dealership. My battery tested fine. Not only this, the lights (check engine, and others) were no longer illuminated and the radio was mysteriously working again. I'm not sure what they did to my car, but they charged me over $200 for a diagnosis. Not only this, they cited several other issues with the vehicle that I nor my master mechanic were aware of. They had my car for several days without so much as a phone call. In addition, while I was waiting for the keys to my car (which took 15 minutes to obtain), I overheard the other gentleman inform a kia owner via phone that her car was not covered under the warranty because she had over 150K miles on the car. I'm so disgusted. This is what happens every time we have to take a car into a dealership. They're full of baloney.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor on the exterior of the vehicle and smoke coming from underneath the hood. The contact drove the vehicle to the shoulder of the road to allow the vehicle to cool down. The vehicle was taken to the dealer and the dealer was made aware of the failure and confirmed parts that were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

The contact owns a 2011 Kia Optima. The contact stated while driving at an undisclosed speed, there was a burning odor in the interior of the vehicle. After a visual inspection of the engine compartment, the contact observed smoke coming from an unknown location. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.

car could catch on fire ,recall for 5 months not repaired yet!!!!

While driving on the road, I came to a stop at an intersection. While waiting for the green light the engine stopped running. I tried starting the car by pressing the brake and the push start button and the car only clicked and did not start. I pushed the car off the road. After several attempts to start the car it wouldn't start and it started smoking it looked like it was coming from the starter location. It appears that the engine seized and it won't turn over.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Check engine has failed. Glow relay stuck on or knock sensor or engine warranty. I don't know. Kia service will find out what's wrong with my car.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 37 MPH, he noticed a burning odor, and there was smoke coming from underneath the hood and through the A/C vents. The ABS warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The local dealer and several unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

Unknown

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Kia Optima. The contact stated that upon starting the vehicle, the ABS and the malfunction warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer, but it was an automated phone system. VIN tool confirms parts not available. The approximate failure mileage was 160,000.

NHTSA Recall

A recall has been issued for my 2011 Kia Optima. I received a letter from the NHTSA with my VIN on it. I am concerned about the safety of me and my family. I am being told that there is no remedy for the HECU. The recall says it can experience a fire in the engine compartment while parked or while being driven. I find that possibility quite scary. What am I to do? What is considered a reasonable amount of time for this to be fixed? The recall was issued nearly three months ago. Each day gets more and more frightening.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Kia Optima. The contact stated that the brakes were making an abnormal noise. There was an abnormal odor of fuel detected. The windshield was fogging up. The engine warning light was illuminated and turned on and off. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,500. VIN tool confirms parts not available.