2016 Kia Optima Complaint Log

I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS COMING TO A COMPLETE STOP, THE FRONT DRIVER AND PASSENGER SEATS UNINTENTIONALLY MOVED IN DIFFERENT DIRECTIONS. THE CONTACT MENTIONED THAT BOTH SEATS BECAME DETACHED FROM THE HINGES. THE CONTACT ALSO STATED THAT THE SEAT COVERS DID NOT HOLD THE SEAT CUSHIONS IN PLACE. DOUG SMITH KIA (495 W MAIN ST, AMERICAN FORK, UT 84003, (801) 692-4390) DIAGNOSED THAT NEW SEAT COVERS WERE NEEDED TO LOCK THE CUSHIONS INTO THE SEATS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.

SO I JUST TOOK MY WIFES CAR TO OUR LOCAL MECHANIC WHO NORMALLY DOES OUR OIL CHANGES. THE PRIOR WEEKEND I MOVED HER CAR TO MOW THE LAWN AND HER OIL LIGHT CAME ON THEN WENT RIGHT OFF. I LET IT GO BECAUSE WE WHERE DUE FOR AN OIL CHANGE AND DIDNT THINK ANYTHING OF IT( CONSIDERING IT'S A 2016 AND THOUGHT MAYBE THE OIL LIGHT WOULD COME ON STATING IT NEEDS AN OIL CHANGE). SO THE NEXT WEEK MY WIFE TELLS ME THAT HER OIL LIGHT CAME ON TWICE IN 1 DAY, I SAID OK I'LL CHECK THE OIL AFTER WORK AND ENGINE HAS COOLED DOWN. I CHECKED IT AND HAD NO OIL, GREAT! SO I BROUGHT IT TO OUR MECHANIC AND HE SAID THAT I NEED TO CALL KIA BECAUSE IT HAD 1/2 QUART OF OIL IN THE PAN AND SOMETHING JUST ISNT RIGHT. CALLED THE DEALERSHIP AND NOBODY HAS HEARD OF THESE ENGINES BEING KNOWN FOR DRINKING OIL. SO I RESEARCHED THIS AND FOUND ALL THESE STORIES LEADING TO AN ENGINE REPLACEMENT. BUT EVERY NOW AND THEN( GETTING OFF SUBJECT) HER LIGHTS WILL JUST TURN OFF WHILE DRIVING DOWN THE ROAD. THANKFULLY I WAS DRIVING WHEN THIS HAPPENED AND WAS ABLE TO NOT RUN OFF THE ROAD. CALLED KIA AND ALL THEY SAID WAS BRING IT IN, WE WILL LOOK AT IT AND GO FROM THERE. I WAS TOLD NOTHING WAS WRONG, GOT AN OIL CHANGE AND WENT ON MY WAY. IT HAPPENED 7 TIMES AFTER THAT. IT'S A GREAT CAR! WE LOVE IT BUT NOW KNOWING WE WILL BE LOOKING AT AN ENGINE SWAP ISNT SETTING WELL WILL ME AT ALL! THIS IS NOT RIGHT AND REGARDLESS IF WE ARE THE ORIGINAL OWNER OR SECOND OWNER, KIA SHOULD BITE THE BULLET AND REPLACE ALL 2.4 ENGINES AND WIRING HARNESSES.

SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.

TL* THE CONTACT RENTED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HYDROPLANED OVER A POCKET OF WATER. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT, AND WAS LATER TOWED TO ENTERPRISE CAR RENTAL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,202. *LN *TR

ONE CAR HEAD ON CRASH. PASSENGER SIDE CURTAIN DID NOT DEPLOY. PASSENGER HAD MANY INJURIES RIGHT SIDE. HAPPENED IN CONSTRUCTION ZONE ON A HIGHWAY, IN MISSOURI.

PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT MY CAR 6 MONTHS AGO, I HAVE PERFORMED ALL REQUIRED MAINTENANCE FOR THE VEHICLE AND AT 17,000 MILES THERE WAS A TICKING SOUND WHILE I WAS DRIVING ON A BUSY ROAD WITH MY HANDICAPPED MOTHER. THERE WAS A LOUD NOISE AND I THOUGHT I BLEW A TIRE, THE ENGINE SEIZED UP AND I WAS IN THE MIDDLE OF THE ROAD, I HAD TO CALL EMERGENCY ROAD SERVICE TO GET MY MOTHER AND I SAFELY HOME. AFTER GETTING THE VEHICLE TOWED TO THE KIA DEALERSHIP I AM TOLD THE ENGINE IS NEEDING TO BE REPLACED BECAUSE A ROD WAS THROWN THREW THE MOTOR. WE WERE VERY LUCKY THAT NEITHER ONE OF US WAS INJURED WITH THIS INCIDENT HOWEVER OTHERS MAY NOT BE SO LUCKY.

I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR

THE FRONT PASSENGER SIDE MAKES RUMBLING/RATTLING NOISE WHEN DRIVING. IT IS SPORADIC BUT SOUNDS LIKE IT IS COMING FROM SOMETHING RELATED TO THE TIRES. IT IS HARD TO TAKE FOR A DIAGNOSE BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. IT SOUNDS LIKE SOMETHING VIBRATING UNDER THE HOOD. I CHECKED AND EVERYTHING IS INTACT. THIS ISN'T A ONE TIME THING, IT HAPPENS OFTEN.

ON MAY 30, 2017 AT APPROXIMATELY 1200HRS EST, WHILE DRIVING UNDER NORMAL CONDITIONS WITH VERY LIGHT TRAFFIC THE SUNROOF EXPLODED. COMPLETE INSPECTION WAS NEGATIVE FOR THE ANY EXTERIOR DEBRIS AS CAUSE. VEHICLE WAS IN MOTION ON HIGHWAY. PHOTOS ARE AVAILABLE UPON REQUEST.

WHILE IN DRIVE, RANDOMLY AT A COMPLETE STOP, THE ENGINE WILL DIE. I WILL HAVE TO PUT THE CAR INTO PARK, TURN THE KEY COMPLETELY OFF, AND THEN TRY TO TURN THE CAR BACK ON. THIS CAN TAKE SEVERAL ATTEMPTS TO FINALLY GET THE CAR STARTED. ONLY THE ENGINE DIES, THE RADIO, LIGHTS, ETC STAY ON WITHOUT ANY INTERRUPTION. THIS HAS HAPPENED AT STOP LIGHTS, STOP SIGNS, IN A CAR POOL LINE, ALL WHILE NOT MOVING.

WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN EXPLOSION. THE CONTACT PULLED INTO A PARKING LOT AND NOTICED THAT THE ENTIRE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,039.

WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS

HEADLIGHT ASSEMBLY: WIRING HARNESS MELTING, BULBS BURNING OUT EVERY 3 MONTHS OR SO. A SAFETY HAZARD POTENTIALLY A FIRE HAZARD. DRIVING VISIBILITY AT NIGHT WITH LIGHTS ON DIM CREATES A TREMENDOUS SAFETY HAZARD.

WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.

WAS HIT HEAD ON BY A SLIDING VEHICLE WITH BALD TIRES. AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT HOLD US IN PLACE.WE WERE DOING ABOUT 15 MI.PER HOUR OR LESS ON A MT PASS BECAUSE OF WEATHER CONDITIONS THE OTHER VEHICLE WAS DOING ABOUT 45 MI. PER HOUR OR MORE WHEN HIT US. HIGHWAY PATROL INVESTIGATED ACCIDENT.

TL* THE CONTACT OWNED A 2016 KIA OPTIMA. AFTER PARKING THE VEHICLE IN THE DRIVEWAY FOR 15 HOURS, THE VEHICLE CAUGHT FIRE AND EXPLODED. THE VEHICLE WAS DESTROYED. THE ORIGIN OF THE FIRE WAS BELIEVED TO BE DUE TO AN ELECTRICAL FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,700. UPDATED 03/17/17*LJ UPDATED 08/29/2017*JS

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE ENGINE RPMS DRASTICALLY INCREASED TO 6 OR 7. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS A BURNING ODOR COMING FROM THE ENGINE. IN ADDITION, THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CVT VALVE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NUMBER 75 ON THE WAITING LIST FOR THE REPAIRS AND PROVIDED A LOANER VEHICLE. TWO DAYS LATER, THE CONTACT WAS INFORMED BY THE DEALER THAT THEY PERFORMED AN INTERIM REPAIR AND THAT THE VEHICLE COULD BE DRIVEN. THE DEALER ORDERED THE PART FOR A PERMANENT REPAIR. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

WHEN STARTING FROM A DEAD STOP, THE CAR HESITATES UP TO 6 OR 7 SECONDS. I THINK IT HAS STALLED, THEN IT STARTS AGAIN BY ITS SELF. THIS IS EXTREMELY DANGEROUS WHEN PULLING OUT INTO AN INTERSECTION. IT DOES THIS CONSTANTLY.

I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,

A CAR ACCIDENT TOOK PLACE EARLY SUNDAY MORNING OF SEPTEMBER 25, 2016 IN WHICH THE AIR BAG FAILED TO DEPLOY RESULTING IN SEVERE INJURIES. KIA WAS CONTACTED AND INFORMED THAT A ACCIDENT HAD TAKEN PLACE IN A NEW VEHICLE THAT WAS PURCHASED, AND THE AIRBAG DID NOT DEPLOY, ALTHOUGH IT HAD PASSED THE INSPECTION AT THE DEALERSHIP AND SHOULD HAVE BEEN UNDER WARRANTY SINCE THE VEHICLE WAS PURCHASED A FEW MONTHS PRIOR. KIA FAILED TO CORRECT THE ISSUE, ALTHOUGH INDICATING THEY WOULD SEND AN INSPECTOR OUT TO CHECK THE VEHICLE. LATER IT WAS INDICATED THE VEHICLE HAD 2 RECALLS ASSOCIATED WITH IT (#1. 16V7050000 AND #2. 16V231000), HOWEVER, KIA FAILED TO HONOR THE RECALLS OR TAKE RESPONSIBILITY FOR FAILING TO PROPERLY INFORM OF THE DEFECTS. NUMEROUS ATTEMPTS WERE MADE TO REACH SOMEONE AT KIA TO RESOLVE THE MATTER, BUT EACH TIME A DIFFERENT REPRESENTATIVE INDICATED MR. GUSTAVIO VALILA WAS THE PERSON HANDLING THE MATTER AND WOULD RESPOND IN A TIMELY MANNER. VOICE MAILS WERE LEFT UNRETURNED AND EMAILS WERE SENT, HOWEVER, MR. VALILA COULD NOT BE REACHED. A YEAR LATER A REPRESENTATIVE RESPONDED INDICATING THAT THE AIR BAG WAS NOT MEANT TO DEPLOY AND THAT THE COMPANY WAS SORRY FOR THE CIRCUMSTANCE AND SITUATION. THE COMPANY DID NOT ACKNOWLEDGE OR RESPOND TO THE PREVIOUS RECALLS THAT WERE NOT HONORED, NOR DID THE COMPANY CORRECT OR RESOLVE THE CONCERNS OR MAKE AN EFFORT TO ASSIST OR PROVIDE A REMEDY FOR THE INJURIES SUSTAINED DUE TO THE FAILURE OF THE AIRBAG NOT DEPLOYING. DUE TO THE ACCIDENT AND INJURIES SUSTAINED DURING THE ACCIDENT THE DRIVER DIED A WEEK LATER. KIA WAS INFORMED OF EVERYTHING, ALONG WITH RECEIVING PHOTOS AND PAPERWORK ASSOCIATED WITH THE INCIDENT (THAT A REPRESENTATIVE FROM THE COMPANY REQUESTED), AND HAS STILL CHOSEN TO ACCEPT NO RESPONSIBILITY FOR THE SITUATION OR DO ANYTHING TO RESOLVE THE PREVIOUS MATTER / CONCERNS...*BF *TT

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A FEW SECONDS DELAY IN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR DELAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 200.

I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.

FROM A STATIONARY POSITION, UPON ACCELERATING THE CAR HESITATES, VIBRATES, FEELS AS IF IT MIGHT STALL BUT DOES NOT STALL. CAR, WITHIN A SECOND OR SO WILL CATCH AND ACCELERATE AS IT SHOULD. DRIVER IS VERY AWARE OF THE VIBRATION HESITATION. THE PASSENGER CAN ALSO FEEL THE HESITATION. SKIPPING SENSATION HAPPENS AT ANY STOPPED LOCATION, AT AN INTERSECTION OR STOP SIGN ETC. I T SEEMS TO HAPPEN ABOUT 75% OF THE TIME. OCCASIONALLY THERE WILL NOT BEEN A HESITATION EXPERIENCE. I HAVE TAKEN IT IN AT LEAST 2 TIMES TO DEALER SERVICE DEPARTMENT AND WAS TOLD THY COULD FIND NOTHING TO ACCOUNT FOR THE PROBLEM AND EVEN SUGGESTED THAT I USE A HIGHER GRADE FUEL. FUEL MILAGE IS GREAT, ALL OTHER DRIVING ASPECTS OF TH KIA ARE PERFECT.

SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.

HEADLIGHTS SHINE ONLY ON THE ROAD STRAIGHT AHEAD.SIDE LIGHTING IS SO BAD YOU CAN'T READ THE ROAD SIGNS ON THE SIDE OF THE ROAD. THIS IS THE FIRST TIME THAT I HAVE DRIVEN THE CAR AT NIGHT ON COUNTRY ROADS. THE HEADLIGHTS DO NOT FAN OUT ON THE ROAD AHEAD AT ALL. VISABILITY IS VERY POOR AND THIS IS UNSAFE.

THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.

FROM A DEAD STOP DRIVING AROUND, RELEASING THE BRAKE PETAL FROM A STOP AND GETTING READY TO GET GOING, THE CAR SHUTTERS A BIT AND/OR BOTH THE ENGINE FEELS LIKE IT'S GONNA STALL. HESITATION TO GET GOING.. DOES IT IN ALL 3 DRIVE MODES. DEALERS SAYS NPF.. OF COURSE AND SAID MAYBE QUALITY OF GAS, I USE TOP TIER GAS ONLY.

I WAS INVOLVE IN A BAD ACCIDENT WITH 10K IN FRONT END DAMAGE AND MY AIR BAGS DID NOT DEPLOY AND HALF OF THE AIR BAG SENSOR CAME APART IN THE DAMAGE

MY OIL IS BURNING FASTER THAT EXPECTED. I GOTAND OIL CHANGE AND A WEEK LATER IT WAS TO THE BOTTOM.