NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Kia Rondo. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
NHTSA ID Number: 11476858 Brake lights will not go off.I found white Plastic nylon washer broke into many pieces in floor board mat. It is the Brake pedal pad stop washer. After researching, This is a common issue with these vehicles. This defective component has a high probabilty of causing rear end collisions due to the Brake lights staying on. NHTSA should do a safety recall on these vehicles.
The contact owns a 2007 Kia Rondo. The contact stated while driving 25 MPH, the traction control warning light and driver's side air bag warning light illuminated. The contact was able to continue driving. The contact became aware of Kia Independent Recall Campaign Number: SC094 (Clock Spring Assembly Replacement). The vehicle was taken to the local dealer who informed the contact that they could not assist as the VIN was a Canadian VIN. The contact was referred to Kia Canada for recall information. The contact then contacted Kia Canada who informed her that the vehicle was previously serviced under the independent recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
The contact owns a 2007 Kia Rondo. The contact stated that while operating the vehicle, the brake lights remained illuminated at all time. Additionally, the brake lights also remained illuminated while the vehicle was turned off. The fuse was removed to turn the brake lights off. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.
What component or system failed or malfunctioned, and is it available for inspection upon request? 2.4L Theta engine has developed a knocking sound at 155,600 miles. Oil consumption is excessive. Currently vehicle has Pennzoil Platinum High Mileage 5W20 oil. It has been approximately 5600 miles since last oil and filter change, and vehicle was 2 qts low. Knocking sound is consistent with what others have reported with the later 2.4L Theta II engine. Symptom is consistent with spun rod bearing. It is currently available for inspection, pending me selling the car. How was your safety or the safety of others put at risk? Car is a serious risk of stalling. Has previously stalled before. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Selling dealership is under different ownership and has disavowed prior ownership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None.
THE A/C LINE DRAINES ONTO THE FRONT SUBFRAME. DOING THIS I BELIEVE HAS CAUSED IT TO RUST OVER THE YEARS. NOW IT IS NOT SAFE TO DRIVE FOR FEAR THAT THE ENGINE OR FRONT CONTROL WILL BRING THE CAR TO A HALT. IT MAY CAUSE A SERIOUS ACCIDENT
IN THE MORNING I WAS ON MY WAY TO COLLEGE AND THE SPRINKLERS OF MY APARTMENT COMPLEX WHERE ON AS USUAL, WHICH MADE PUDDLES OF WATER ON THE STREET. I WENT THROUGH ONE AND I LOST ALL STEERING POWER. THE VEHICLE STARTED TO SQUICK REALLY LOUDLY AND ALL THE WARNING LIGHTS CAME AN IN THE DASHBOARD AND THE A/C STOP BLOWING COLD AIR, I PROVIDED TO TURN THE ENGINE OFF AND RESTARTING IT AND THEN IT WAS BACK TO NORMAL AGAIN. I STARTED MOVING AND WENT THROUGH ANOTHER PUDDLE AND EVERY THING I MENTIONED ABOVE HAPPENED AGAIN. ANY TIME THAT THE FLOOR IS WET I CANNOT USE THE VEHICLE BECAUSE I LOOS TOTAL CONTROL OF THE STEERING.
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING 10 MPH IN THE RAIN AND MAKING A LEFT TURN, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ADDITIONALLY, WHILE MAKING A RIGHT TURN, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE TRACTION CONTROL AND ECM WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE CRUISE CONTROL WAS NOT WORKING AND THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 192,000.
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE VEHICLE WAS SLANTED TO THE LEFT WHEN STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND IT WAS DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE FOR SAFETY REASONS. THE CONTACT SENT A PICTURE OF THE DAMAGE TO THE MANUFACTURER WHO ADVISED HER TO TOW THE VEHICLE TO JEFFREY KIA (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 460-7061). THE DEALER DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED ALONG WITH OTHER POSSIBLE REPAIRS AFTER THE SUBFRAME WAS REMOVED. THE MANUFACTURER STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE 2015 MODELS REGARDING THE RUST. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR COSTS AND WOULD TOW THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TO PERFORM THE REPAIRS. THE FAILURE MILEAGE WAS 93,000.
MY ENGINE CAUGHT ON FIRE ...THE FIRE WAS STARTED NEAR OR AROUND THE FUEL RAIL/ OR INJECTORS. I RESEARCHED KIA RECALLS AND OTHER YEARS AND OTHER MODELS OF KIA'S WERE PART OF A SIMILAR RISK. I FEEL THAT THIS WAS A HUGE SAFETY RISK....LUCKILY MY CAR ENGINE CAUGHT FIRE VERY CLOSE TO MY HOME, AND I WAS ABLE TO PULL IN MY DRIVEWAY AND CALL THE FIRE DEPT. I WAS INJURED IN THIS EVENT....BUT THE BURN WAS MINOR. I AM MOST CONCERNED WITH KIA ACKNOWLEDGING THE HUGE SAFETY RISK....AND THE LOSS THAT I AND OTHERS COULD EXPERIENCE WITH THIS SAFETY ISSUE. MY VEHICLE WAS IN GREAT SHAPE BEFORE THIS ENGINE FIRE.
CHECK ENGINE LIGHT KEEPS COMING ON CODE NUMBER P2A00
MADE ENTRY NOT SURE IF REGISTERED OR TIMED OUT. PLEASE VERIFY.
2/26/18 REPLACED EXHAUST AT FIRESTONE. 4/18 CAR MAKING NOISE BOTH FRONT AND BACK, FELT LIKE SOMETHING WAS ABOUT TO FALL OUT; SHAKING THROUGH THE FLOOR BOARDS. TAKEN TO ANDY'S SERVICE WHERE HE FOUND ENGINE CRADLE RUSTED. NEW PART WOULD COST $500.00 PLUS LABOR. CALLED SOUTH HILLS KIA SERVICE AND DROPPED CAR OFF ON 4/26/18 TO ESTABLISH COST OF REPAIR/NEW VEHICLE. SERVICE MANAGER MATT GAVE ME # FOR KIA CONSUMER 800-333-4542. ERIC TOOK INFO AND CASE #12707877 AND ESCALATED TO REGIONAL OFFICE. ON 5/1/18 RECEIVED CALL FROM BRUCE 520-770-4888 AND SAID ACCORDING TO DISTRICT MANAGER, CAR SURPASSED 60,000 MILE WARRANTY. S.H. KIA TO WRITE ESTIMATE AS TO REPAIR COST. ALSO FOUND LEFT COIL SPRING BROKEN $251.99 COST OF REPAIR. TOLD HIM I WAS WAITING TO HEAR FROM REGIONAL OFFICE ABOUT CRADLE BEFORE I WOULD CONSIDER FIXING ANYTHING. BRUCE ALSO SAID THAT HE COULD NOT GIVE ME A WRITTEN REFUSAL TO COVER ENGINE CRADLE, AND THAT KIA DEALERSHIP WOULD PROVIDE THAT INFORMATION. SPOKE WITH MATT ON 5/2/18 ABOUT THIS REFUSAL AND HE DID NOT SEEM TO BE ABLE TO COME FORTH WITH SUCH. NOTIFIED NHTSA/NAKILA WHO TOOK MY INFORMATION AND TOLD ME TO CALL PA ATTORNEY GENERALS OFFICE AND PROVIDE INFORMATION TO THEM. CALLED S.H. KIA AND LEFT VOICE MAIL MESSAGE WITH MATT REGARDING 2012 RECALL #12V014000 AIRBAG CLOCK SPRING ASSEMBLY AND TO VERIFY IT HAD BEEN DONE AND IF NOT TO COMPLETE FIX. S.H. KIA DID TAKE PHOTO OF UNDERSIDE OF CAR TO SUBMIT TO KIA REGIONAL AND I WILL FORWARD THIS ON TO YOU. THE NOISE ON THIS CURRENT PROBLEM WAS NOTICED MORE WHEN DRIVING, TURNING, ON REGULAR STREET THAN WHILE IDLING. IN MY ESTIMATION THIS VEHICLE IS NOT SAFE TO DRIVE FOR FEAR PARTS MAY COME LOOSE WHILE DRIVING AND CAUSE SERIOUS ACCIDENT NOT ONLY TO MYSELF BUT TO OTHER DRIVERS THAT MAY BE BEHIND ME.
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT HEARD A LOUD GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE GRINDING SOUND CONTINUED AND THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH HILLS KIA, 3644 WASHINGTON RD, CANONSBURG, PA 15317) WHERE IT WAS DIAGNOSED THAT THE CRADLE AND COIL SPRING WERE RUSTED. THE DEALER DID NOT INSPECT THE VEHICLE TO CHECK FOR OTHER FAILURES. THE MANUFACTURER STATED THAT THE VEHICLE WAS OVER THE 60,000 MILE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST. THE MANUFACTURER OPENED CASE NUMBER: 12707877. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN AT THE DEALER SINCE APRIL 26, 2018, BUT HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 76,000.
NEVER INVOLVED IN A ACCIDENT AND AIRBAG LIGHT IS ON, CHECKED WITH A MECHANIC AND THE PASSENGER AIRBAG SENSOR MAT NEEDS TO BE REPLACED WITH A COST OF 2.000 DOLLARS, CAR IS ONLY 59000 MILES.
TL* THE CONTACT OWNED A 2007 KIA RONDO. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED HEAD ON INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2007 KIA RONDA. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN IN THE MIDDLE OF A TURN, THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO MCCAFFERTY KIA OF LANGHORNE (LOCATED AT 1939 LINCOLN HWY, LANGHORNE, PA 19047, (267) 587-0554) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND BATTERY TERMINALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
PASSENGER AIR BAG "OFF" LIGHT COMES ON EVEN THOUGH A PASSENGER IS IN THE SEAT WITH SEAT BELT FASTENED. SOMETIMES IT WILL GO OFF WHEN A PASSENGER SITS IN THE SEAT, AND AT OTHER TIMES IT COMES ON AND STAYS ON, REGARDLESS OF HOW MANY TIMES PASSENGER REPOSITIONS IN THE SEAT OR REFASTENS THE SEAT BELT. I NEVER KNOW IF THE AIR BAG IS ARMED PROPERLY OR NOT. OCCURS STANDSTILL OR WHILE DRIVING.
I WAS DRIVING DOWN THE FREEWAY AT 70 MPH WHEN MY CHECK ENGINE LIGHT ILLUMINATED AND I IMMEDIATELY LOST SPEED CONTROL. MY SPEED BEGAN A QUICK DECENT TO 25 MPH. THE CAR WOULD NOT PICK UP AT ALL. I MADE IT TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I CALLED MY HUSBAND, HE ASKED A BUNCH OF QUESTIONS AND HAD ME RESTART THE CAR. THE CHECK ENGINE LIGHT WAS STILL ON, BUT THE CAR ACCELERATED NORMALLY SO I HEADED TOWARD HOME. IT HAPPENED AGAIN. I PULLED OVER, WAITED AND RESTARTED THE CAR. MY HUSBAND HAD ME GO TO THE AUTO PARTS STORE TO HAVE THE CODE READ. I HAVE ATTACHED PICTURES OF THE PRINTOUTS THAT INCLUDE THE CODES AND DEFINITIONS. I LOOKED UP THE ISSUE AND SEE ACROSS CAR REPAIR FORUMS THAT THIS IS A WIDESPREAD ISSUE WITH KIA VEHICLES. IT'S TIME FOR NHTSA TO FORCE A RECALL. CORPORATIONS WOULD RATHER PAY A WRONGFUL DEATH/INJURY FINE THAN VOLUNTARILY MAKE WIDESPREAD REPAIRS TO MECHANISMS THEY KNOW ARE FAULTY. PROTECT OUR INTERESTS; THE SAFETY OF DRIVERS, OUR LOVED ONES, THE ROADS AND OUR LIVELIHOODS- IF I CAN'T GET TO WORK RELIABLY, I WON'T HAVE A JOB. WHY SHOULD I HAVE TO PAY FOR EXPENSIVE REPAIRS WHEN THE PRODUCT IS FAULTY ACROSS THE BOARD. FORCE A RECALL.
ESC ERROR LIGHT ON DASHBOARD AND SIMULTANEOUS ANTI-LOCK BRAKE NOISE WHEN IN MOTION. MILEAGE ON CAR 28,390 ORIGINAL MILES. TOWED VEHICLE TO DEALER. KIA RELATED RECALL SC077 FROM 2009 & SC098 FROM 2013. DIAGNOSIS FAULTY BRAKE SWITCH. SWITCH WAS REPLACED UNDER FIRST RECALL IN 2009 WITH ANOTHER FAULTY SWITCH. KIA REFUSES TO HONOR SECOND RECALL TO REPLACE FAULTY SWITCH.
DOOR LOCKS DID NOT UNLOCK WITH KEY FOB OR WITH MANUAL ATTEMPT TO UNLOCK WITH KEY. CAR WAS PARKED IN A PARKING LOT AND LOCKED, AND I WANTED TO UNLOCK IT TO GET IN AND DRIVE IT AWAY.
2007 KIA RONDO. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED RUSTED BREAKLINES AND A LEAKY OIL PAN. THE CONSUMER REQUESTED A REIMBURSEMENT. UPDATED 10/05/2017*JS *JS
FRONT END WRECK, TOTALLED THE CAR BUT THE AIRBAGS FAILED TO DEPLOY. IMPACT SEVERE ENOUGH THAT FRONT DOORS HAD TO BE PRIED OPEN.
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,100.
SOMETIMES, WITHIN THE FIRST FEW MINUTES OF DRIVING FOR THE DAY, REGARDLESS OF WHETHER I'M DRIVING 10 MPH OR 35 MPH, THE CAR WILL JOLT BACKWARDS AND LOSE ALL POWER, AS THOUGH BEING TURNED OFF, CAUGHT FROM THE REAR, AND THEN LET GO. IT RESUMES FORWARD BUT WITH MUCH LESS POWER. MORE OFTEN, THE CAR WILL SIMPLY NOT START. THERE IS NO CLICKING, NO NOISE, NO SPUTTERING, NOTHING. THE LAST TIME I NOTICED THAT ALL ELECTRONICS... CLOCK, ODOMETER, ETC... GOES OUT, LIKE THERE IS NO ELECTRICAL POWER TO BE HAD. IT WILL START EVENTUALLY, BUT THERE SEEMS TO BE NO LOGIC TO TIMING. I'VE HAD THE CAR INSPECTED AT ONE NATIONALLY KNOWN AUTO REPAIR SHOP AND AT A KIA DEALERSHIP SERVICE CENTER. NEITHER PLACE GAVE ME ANY REASON FOR THE INCIDENTS I HAVE DESCRIBED. INTERNET RESEARCH SHOWS THAT BOTH ISSUES ARE A COMMON PROBLEM WITH THE KIA MAKE, AND THERE DOESN'T SEEM TO BE A CONSENSUS ON WHAT THE PROBLEM REALLY IS. BOTH ISSUES HAVE BEEN HAPPENING REPEATEDLY FOR THE PAST 2 MONTHS.
I HAVE 2007 KIA RONDO. I PURCHASED THIS USED IN 2010. IN THE LAST 2 YEARS I HAVE HAD TO REPLACE MY FUEL PUMP 3 TIMES. IT JUST STOPS WORKING. I HAVE DEALER PARTS ON MY CAR AND KEEP TRACK OF ALL SERVICES DONE TO MY CAR. IT WILL JUST STOP PUMPING FUEL EVEN THOUGH IT SOUNDS AD IF PUMP IS COMING ON. THIS HAS TO BE A DEFECT BECAUSE I HAVE NEVER HAD TO REPLACE THE FUEL PUMP ON 3 TIMES ON ANY CAR I HAVE EVER OWNED. THIS REALLY NEEDS TO BE INVESTIGATED AS I'VE JUST REPLACED IT AGAIN ON JULY 18,2016.
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE HAVING THE VEHICLE SERVICED, THE MECHANIC NOTICED THAT THE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING 73 MPH, THE BRAKES FAILED TO DISENGAGE THE CRUISE CONTROL WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT PULLED OVER TO THE SHOULDER AND TURNED OFF THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR SHIFT LEVER WAS STUCK IN THE DRIVE POSITION, BUT WAS ABLE TO SHIFT INTO PARK BY USING A KEY TO PRESS THE SHIFT-INTERLOCK TAB. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,250.
WARNING LIGHT ON ESC SYSTEM WILL SHOWS ESC IS OFF AND CONTINUE TO STAY ON, STRANGE BRAKING HABITS.WHEN APPLIED. INHERENT AS LEARNED WITH ALL KIA'S OF THIS MODEL AND YEAR
TL* THE CONTACTS OWNS A 2007 KIA RONDO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 11/09/15*LJ THE CONSUMER STATED THEY DID NOT GET NOTIFIED OF THE RECALL BECAUSE THE CAR WASN'T MADE AT THE PLANT INVOLVED IN THE RECALL. CONSUMER STATED THEY HAD TROUBLE GETTING THE CRUISE CONTROL TO DISENGAGED AND ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT WOULDN'T GO OFF. UPDATED 05/15/18*JB
THE FUEL PUMP ASSEMBLY STOP WORKING, IT WOULD ONLY WORK LONG ENOUGH TO GET IT MOVING THEN STALL. THIS IS A HAZARD BECAUSE IT CAN STALL IN THE MIDDLE OF THE ROAD.
JULY 30,2015 HELLO, THIS E-MAIL IS TO REPORT THAT BOTH FRONT COIL SPRINGS WERE FOUND CRACKED ON MY 2007 KIA RONDO. RECENTLY, I WAS INFORMED THAT BOTH FRONT COIL SPRINGS ARE CRACKED ON MY CAR. I CALLED KIA AND A LOCAL DEALER. THE DEALER TOLD ME THIS PROBLEM IS CAUSED BY NORMAL WEAR. THE CAR HAS 100,000 MILES. IT HAS NEVER BEEN IN AN ACCIDENT, TOWED A TRAILER, NOR CARRIED EXCESSIVE LOADS. EVERY SPRING, I HOSE UNDER THE CAR. I?M REPORTING THIS PROBLEM BECAUSE I BELIEVE THIS IS A SERIOUS FLAW IN THE CARS? SUSPENSION. I BELIEVE THIS POSES A SERIOUS SAFETY THREAT TO DRIVERS FROM TIRES AND BRAKES BEING COMPROMISED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED ABRUPTLY AND THE VEHICLE CONTINUED TO MOVE FORWARD AT A SLOWER SPEED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WHEEL SPEED AND OXYGEN SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
BRAKE LIGHTS FAILED AND ESC LIGHT WILL NOT TURN OFF.
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
I WAS IN A CAR ACCIDENT AND I REAR ENDED AN AT&T UTILITY TRUCK. *TR
MY 2007 RONDO HAS BEEN ACTING UP, WILL NOT START DIRECTLY AFTER GETTING GAS. MY CHECK ENGINE LIGHT IS ON. YESTERDAY I DID NOT GET GAS, HOWEVER IT STALLED WHILE I WAS DRIVING AND WOULD NOT START AS IT DOES WHEN I GET GAS. I FORTUNATELY WAS AT AN INTERSECTION. IF IT HAD STALLED A LITTLE FARTHER UP THE ROAD I WOULD HAVE BEEN REAR ENDED AS THERE WAS A CAR DIRECTLY BEHIND ME. I HAVE PREVIOUSLY REPLACED THE PURGE VALVE SOLENOID AS SUGGESTED, NO DIFFERENCE. WHY IS THE 2.7 RONDO NOT RECALLED FOR THIS AS THE 2.4 ENGINE WAS? *TR
AIRBAG LIGHT AND PASSENGER SEATBELT WARNING LIGHT CAME ON, SYMPTOMS SIMILAR TO THOSE DESCRIBED IN KIA RECALL CAMPAIGN SC094. KIA WAS CONTACTED AND THEY ADVISED THAT THIS VEHICLE NOT COVERED UNDER THE RECALL. I FEEL POSSIBLE IT IS ONE OF THE AFFECTED MODELS. *TR
PURCHASED A 2007 KIA RONDO FROM CONCORD HONDA, CONCORD, N.C. SEPT.,2014. VEHICLE HAD ONLY APPROX. 56,000 MILES ON IT. WHILE DRIVING CAR STARTED JERKING FORWARD AND BACK. WHILE COMING TO A STOPLIGHT OR STOP SIGN AND DECELERATING(LETTING YOUR FOOT OFF THE THE GAS PEDAL) THE ENGINE WOULD STALL, THEN YOU COULD START THE ENGINE RIGHT BACK UP. NOW AT 75,000 MILES CAR WILL NOT KEEP RUNNING EVERYTIME YOU STOP.ENGINE LIGHT HAS COME ON,EXTENDED START AND NO ACCELERATION...WHEN YOU PUSH ACCELERATOR IT DOES NOT ACCELLERATE. HAD ENGINE LIGHT CODE CHECKED AND DEALER TECH DIAGNOSE IS THAT HERE AGAIN IT IS THE THE FUEL PUMP!!! COST TO REPLACE IS $650.00 PLUS TAX...FACTORY DEFFECTIVE....SOMEBODY WAKE UP !!!!!
THE KIA RONDO HAS A RATHER UNUSUAL FUEL TANK THAT IS ALSO A SUSPENSION PART. MY CAR HAD NEVER BEEN IN AN ACCIDENT, I HAD NOT RUN OVER ANY DEBRIS, THERE WAS NO CORROSION--BUT THE FUEL TANK FAILED AT ABOUT 112,000 MILES AND AT 7 YEARS OF AGE. ***** I NOTICE THAT OTHER KIAS HAVE HAD FUEL TANK PROBLEMS AND/OR RECALLS. ***** AS A RESULT OF THIS FAILURE, FUEL WAS POURING FROM A LEAKY SEAM ON THE TANK ONTO THE GROUND, WITH RESULTING HAZARDS TO PEOPLE AND THE ENVIRONMENT. IT TOOK OVER A WEEK TO GET ANOTHER FUEL TANK; I DON'T KNOW IF THIS IS BECAUSE FUEL TANKS JUST DON'T FAIL, OR IF ALL THE TANKS IN THE SUPPLY SYSTEM HAVE BEEN SPOKEN FOR. ***** I THINK MAYBE EVERY RONDO ON THE ROAD SHOULD BE RECALLED AND THE FUEL TANK REPLACED WITH ONE THAT WILL ACTUALLY KEEP THE FUEL IN THE TANK. OWNERS WHO HAVE HAD TO REPLACE THE FUEL TANK SHOULD BE REIMBURSED. I CONTACTED KIA ABOUT THIS PROBLEM; THEY ACT LIKE THEY DON'T UNDERSTAND WHY I AM NOT HAPPY WITH GASOLINE POURING OUT OF THE CAR ON THE GROUND. ***** I NO LONGER USE THE KIA DEALER, AS THEY PULL B.S. STUNTS SUCH AS BRINGING OUT A DIRTY FILTER AND WANTING $80 TO REPLACE IT. I HAVE NOT BEEN THERE SINCE THEY DID THIS EXACTLY ONE WEEK AFTER CHARGING ME $80 TO REPLACE A FILTER. ***** THE MECHANIC AT DOBBS, A LOCAL CHANGE THAT REPLACED BY FUEL TANK, TOLD ME IN HIS WHOLE CAREER HE HAS ONLY SEEN 3 LEAKY FUEL TANKS. HE STATED THAT THEY WERE ALL ON KIA PRODUCTS. *TR
WHILE DRIVING DOWN THE ROAD AT THE INDICATED SPEED LIMIT OF 35 MILES PER HOUR, THERE WAS A LOUD THUMP AND THEN MY CAR STOPPED. IMMEDIATELY, I WAS TERRIFIED. I DIDN'T KNOW WHAT WAS GOING ON. SOMEONE PULLED OVER TO HELP ME AND I EASED MY CAR OVER TO THE SIDE OF THE ROAD WITH PERSONS MANUALLY PUSHING THE CAR BECAUSE IT WOULD NOT START BACK UP. I CALLED FOR ASSISTANCE AND WAS TOWED HOME. UPON GETTING THE CAR HOME, I WAS TOLD THAT THE ENGINE IS DEAD. I WAS SHOCKED. I WAS TOLD THAT I WOULD END UP HAVING TO REPLACE THE ENTIRE ENGINE AND THAT COULD BE VERY EXPENSIVE. MY PROBLEM IS THAT I WAS GETTING REGULAR SCHEDULED MAINTENANCE ON THE VEHICLE TO INCLUDE OIL CHANGES. I HAVE NO IDEA HOW A ENGINE JUST BLOWS LIKE THAT WITHOUT NO WARNING LIGHT (ELECTRICAL PROBLEM) COMING ON OR ANYTHING. I JUST COULD NOT BELIEVE THIS. I STARTED TO DO SOME RESEARCH. I FOUND SEVERAL REPORTS THAT THE ENGINE DIED IN KIA RONDO MODELS. I CONTACTED KIA TO ASK THEM IF THEY HAD LOOKED INTO THIS SINCE SO MANY REPORTS HAVE BEEN MADE. THEY INFORMED ME THAT THEY DO NOT HAVE TO DO ANYTHING BECAUSE THE NHTSA HAS NOT TOLD THEM THEY HAD TO. I THEN ASKED WHAT ABOUT SAFETY. I ALSO SAID THAT THIS CAN CAUSE FATALITIES BECAUSE HAD I BEEN ON THE HIGHWAY AND MY CAR JUST STOPPED LIKE THAT, I DON'T KNOW WHAT COULD HAVE HAPPENED. THIS ISSUE IS OCCURRING TOO OFTEN IN THIS MODEL OF VEHICLE. AND TO BE HONEST I THINK KIA IS AWARE OF THIS BECAUSE THEY ACTUALLY STOPPED MAKING THIS MODEL. SOMETHING NEEDS TO BE DONE. WHAT AM I TO DO ABOUT MY TRANSPORTATION NOW THAT THIS ENGINE IS DEAD??? KIA NEEDS TO ANSWER FOR THIS. *TR
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE TAIL LIGHT FAILED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
MY ROAD HUGGER GT ECO TIRES HAVE BEEN DEFECTIVE AFTER ONLY 15,000 MILES AND HAVE A 60,000 MILE WARRANTY. I WROTE DISCOUNT TIRE ABOUT THE DEFECT ON APRIL 6, 2015 VIA FEDEX OVERNIGHT MAIL BUT HAVE HEARD NOTHING AS OF TODAY. I HAVE HAD MY CAR INSPECTED BY MY LOCAL KIA DEALER AND IT HAS NO STRUCTURAL OR ALIGNMENT PROBLEMS. *TR
TO WHOM IT MAY CONCERN, ON APPROXIMATELY, SUNDAY, AUGUST 10, 2014, I WAS DRIVING MY 2007 KIA RONDO AND A MAN HIT MY BUMPER DUE TO THE FACT HE COULD NOT SEE MY BRAKE LIGHTS (DUE TO THE MANUFACTURER'S RECALLED PARTS; NHTSA CAMPAIGN NUMBERS: 13V114000 AND 09V130000). I WAS UNAWARE OF THE RECALLED PRODUCT UNTIL YESTERDAY, FEBRUARY 1, 2015, WHEN I WAS DOING A GOOGLE SEARCH. THIS WHOLE SITUATION HAS REALLY FRIGHTENED ME BECAUSE I AM ESSENTIALLY DRIVING A TICKING TIME BOMB. THE BRAKE LIGHTS ARE OUT, AND THE RED "AIR BAG" LIGHT IS ON (THEREFORE DETERMINING THAT THE AIR BAGS DO NOT WORK; NHTSA CAMPAIGN NUMBER: 12V014000), AND THE YELLOW "ESC OFF" LIGHT IS ON, AND DOES NOT GO OFF. I HAVE TO CONTINUOUSLY POP OPEN THE HOOD TO RECONNECT THE BATTERY EVERY OTHER TIME ATTEMPT TO TURN THE CAR ON. I AM A MONDAY-FRIDAY 9-5 WORKING 19 YEAR OLD LIVING ON HIS OWN, AND I AM LIVING TO PAYCHECK TO PAYCHECK. I AM SIMPLY UNABLE TO PAY FOR THE DAMAGES DUE TO THE ENGINEERING BY THE MANUFACTURER, AND I AM PRAYING I WILL RECEIVE SOME TYPE OF COMPENSATION SO I CAN HAVE A RELIABLE CAR FOR MY DAILY LIFE. KIND REGARDS, A 2007 KIA RONDO OWNER *TR
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE SEAT BELT WAS DIFFICULT TO LATCH AND ONCE IT LATCHED IT WOULD COME UNDONE INDEPENDENTLY. ALSO, THE CONTACT MENTIONED THAT DUE TO THE FAILURE SHE WAS TRAPPED IN THE DRIVER SEAT AND COULD NOT GET OUT FOR ABOUT FIFTEEN MINUTES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. P
TL* THE CONTACT OWNS A 2007 KIA RONDO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE A/C BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,029.
GOT NOTICE FROM KIA ABOUT UNDERCOATING RUSTING BRAKE LINE. HOW ABOUT THE FACT THAT I HAVE A RUSTING OIL PAN WHICH IS LEAKING OIL.
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE A/C WAS ACTIVATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR COMPRESSOR AND THE HOSE NEEDED TO BE REPLACED AND THE SYSTEM NEEDED TO BE CLEANED DUE TO POTENTIAL METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE OIL PAN CORRODED AND FRACTURED CAUSING OIL TO LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE METAL OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 03/04/15*LJ UPDATED 10/8/2015*JS
VEHICLE HAD THE STOP LAMP SWITCH REPLACED UNDER NHTSA CAMPAIGN 09V130000 (KIA RECALL SC077) IN JUNE 2009. ON 4/6/14 THE REPLACEMENT STOP LAMP SWITCH FAILED CAUSING THE ESC MALFUNCTION LIGHT TO ILLUMINATE, THE BRAKE LIGHTS TO FAIL TO ILLUMINATE, AND BRAKE-TRANSMISSION INTERLOCK TO PREVENT THE TRANSMISSION FROM BEING EITHER SHIFTED FROM N TO R OR FROM P TO R WITHOUT USING THE SHIFT LOCK RELEASE TAB. I HAD JUST BACKED OUT OF A PARKING SPACE AT ONE STORE WITH NO PROBLEMS, CROSSED THE STREET, AND ATTEMPTED TO PARK AT ANOTHER STORE WHEN THE TRANSMISSION WOULD NOT SHIFT OUT OF DRIVE. HAD TO USE SHIFT LOCK RELEASE TO GET VEHICLE HOME AND TO DEALER ON 4/7/14. DEALER CONFIRMED FAILURE OF THE REPLACEMENT SWITCH, CHARGED ME $69.02 IN PARTS AND LABOR TO REPLACE IT. SINCE KIA EXPANDED THE RECALL IN APRIL 2013 TO COVER ALL REMAINING RONDO'S, I FEEL THAT KIA SHOULD HAVE REPLACED THE SWITCH UNDER WARRANTY AS THIS INDICATES A LINGERING PROBLEM WITH THE SWITCHES ACROSS VARIOUS MODEL YEARS AND OTHER KIA AND HYUNDAI MODELS. I ALSO FEEL THAT NHTSA SHOULD INVESTIGATE FAILURE RATES OF THE SWITCHES REPLACED UNDER NHTSA CAMPAIGN 09V130000 (KIA RECALL SC077) BECAUSE KIA APPARENTLY HAS NOT MADE SATISFACTORY PROGRESS IN RESOLVING THIS SAFETY ISSUE GIVEN THE FAILURE OF THE UNIT PLACED IN MY VEHICLE. *TR