NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Kia Sedona. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DT: THE CONTACT RECEIVED TWO RECALL LETTERS; ONE FOR THE DASHBOARD LIGHTS, AND THE OTHER FOR HEADLIGHTS. SHE CONTACTED THE DEALERSHIP, AND THEY COULD NOT DIAGNOSE THE PROBLEM BY PHONE AND WILL NOT BE ABLE TO INSPECT THE VEHICLE UNTIL JANUARY 11, 2005. THE MANUFACTURER RECOMMENDED THAT CONTACT ANOTHER DEALERSHIP. *AK
FIRST HAD PROBLEMS WHEN THE WINDOWS WOULD NOT ROLL DOWN OR UP. ALSO, THE DOOR LOCKS WOULD CLICK AND NOT FUNCTION. WAS UNDER WARRANTY AND TOOK THE VAN TO THE DEALER - THEY SAID THEY FIXED IT - NEXT DAY WHEN OUT OF TOWN THE SAME THING HAPPENED. TOOK THE VEHICLE BACK IN AND THEY SAID THERE WAS A GROUND/SHORT FAULT IN THE WIRING OF THE DOOR HARNESS CONNECTED TO THE ELECTRICAL SYSTEM. THEY WORKED ON IT AGAIN AND STILL NOT FIXED. THREE WEEKS LATER - RECEIVE A SAFETY RECALL NOTICE ABOUT DEFECTIVE WIRING UNDER THE SEATS AND CAUSING SHORTS AND POTENTIAL FIRES. TWO DAYS LATER - ALL LIGHTS ON THE DASH BOARD COME ON - BOTH LOW BEAM HEADLIGHTS BLOW. CALLED THE DEALER AND THEY SAY GIVE ME SOME NONSENSE ABOUT "THIS CAN'T BE RELATED TO ANY OF THE OTHER PROBLEMS." TOOK THE VAN INTO A NON-KIA SERVICE CENTER AND THEY TELL ME THAT THE ALTERNATOR IS SPIKING AND GOING OUT. THEY ALSO INFORM ME THAT THE OTHER PROBLEMS WILL AFFECT THE ENTIRE ELECTRICAL SYSTEM ESPECIALLY IF THERE IS A SHORT. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE ELECTRICAL SYSTEM OF THE KIA AND I BELIEVE THAT THE VEHICLE IS UNSAFE FOR GENERAL USE - NOT JUST MINE. THIS NEEDS TO BE ADDRESSED. MY WINDOW REPAIR IS STILL COVERED UNDER WARRANTY REPAIR - THE SEATS NEGLECT/MIS-WIRING IS UNDER RECALL BUT MY WARRANTY IS EXPIRED BY 10,000 MILES ( 74,000 ) MILES CURRENTLY. I AM FILING A COMPLAINT WITH ATTORNEY GENERALS OFFICE, BETTER BUSINESS BUREAU AND KIA - POSSIBLY ATTORNEY INVOLVEMENT IF (ALL) THESE ISSUES ARE NOT FIXED IMMEDIATELY BY KIA! *JB
DT: THE CONTACT STATED WHILE PARKING AND CLOSING THE FRONT PASSENGER DOOR LATCH FELL APART. WHEN ATTEMPTING TO CLOSE THE DOOR IT WOULD NOT STAY SHUT. UPON EXAMINATION, SCREWS WERE FALLING OUT OF THE DOOR LATCH. THE VEHICLE IS SCHEDULED FOR REPAIRS. CURRENTLY, SHE HAS WIRED THE DOOR WIRED SHUT.*AK
DT: THE CONTACT STATED BOTH T SLIDING DOORS MALFUNCTIONED. HE HAD A PROBLEM WITH THE PASSENGER'S SIDE DOOR PREVIOUSLY. IT FELL OFF THE TRACK, AND WAS REPAIRED BY SERVICE DEALER. NOW, BOTH DOORS WERE STUCK SHUT AND WILL NOT OPEN, EVEN OPEN FROM THE INSIDE. NO APPOINTMENT HAS BEEN MADE WITH THE SERVICE DEALER FOR REPAIRS.*AK
DT: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V463000 CONCERNING THE POWER SEATS. THIS VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS INDICATED IN THE RECALL, BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE. *AK
WHEN THE ELECTRIC LOCK IS USED ON THE KIA SEDONA IT DISABLES THE FOLLOWING: ELECTRIC WINDOWS, DASH LIGHTS (ALL) INTERIOR DOME LIGHTS AND TAIL LIGHTS LICENSE PLATE LIGHT AND ALL PARKING LIGHTS ARE LOST. AFTER SETTING OVERNIGHT THE SYSTEMS COME BACK ON LINE SO FAR. HOWEVER IF SOMEONE HITS THE LOCKS AND IT IS AT NIGHT, ALL THE LIGHT THAT ANOTHER DRIVER WOULD SEE FROM THE REAR ARE OUT. THE DRIVER CAN NOT SEE ANY INSTRUMENTS AT ALL. AND ANY WINDOWS THAT WERE OPEN WILL NOT CHANGE POSITION. WE TOOK IT TO KIA THEY SAID A RELAY WAS MISSING. HOWEVER THE ENTIRE PRESCRIBED SET OF RELAYS WERE IN PLACE, THEY ALSO SAID THE FUSE BLOCK WAS MELTED, AND IT HAD TO BE ORDERED, THEY RETURNED THE CAR TO MY WIFE AND SHE DROVE IT HOME AGAIN. THEY PROVIDE A PICTURE OF WHAT WAS ORDERED. I LOOKED AT THE CAR AND THERE WASN'T ANY RELAY MISSING AND IF THE FUSE / RELAY WAS MELTED IT WAS NOT APPARENT FROM THE INSTALLED CONDITION. THERE WAS NOT EVIDENCE THAT ANYTHING WAS REMOVED (ALL BOLTS AND INSTALLATION HARDWARE WAS STILL INTACT AND DIRTY AND NO FINGER PRINTS WERE PRESENT) WE ARE WAITING ON THE PART DELIVERY. THIS CAR WAS NOT SAFE TO DRIVE YET KIA DID NOT GIVE ANY THOUGHT TO RELEASING IT TO MY WIFE TO DRIVE. WE HAVE PARKED IT UNTIL THE PART COMES IN. THE FAILURE HAS HAPPENED EVERY TIME THE LOCKS ARE USED OVER THE LAST WEEK. *JB
SON WENT TO UNBUCKLE HIMSELF AND SEATBELT BUCKLE CAME OFF. THE CABLE LINKING THE SEAT BELT BUCKLE TO THE FLOOR SEVERED. KIA REPLACED FREE OF CHARGE, ADVISED ME THAT THIS WOULD BE THE ONLY REPLACEMENT OF SEAT BELT DEFECT WITHOUT CHARGING ME.
DT: THE CONTACT STATED THE DRIVER'S SEAT BROKE AND LEANED TO THE LEFT. THE DEALER SUGGESTED SOMEONE PULLED ON THE SEAT WHILE GETTING INTO THE BACK AND BROKE IT. THE MANUFACTURER OFFERED NO FREE REMEDY. *AK
CONSUMER BELTS SQUEAL, SLIDDING DOOR DRAGS, PULLEY WAS REPLACED AT 7744 MILES. *TS ***NO ANSWER REQUIRED*** THE PULLEY AND BELT HAVE BEEN REPLACED 10 TIMES. THE ALTERNATOR SEIZED WHILE THE VEHICLE WAS BEING DRIVEN. THE A/C FAN MADE LOUD NOISES. THE SLIDING DOOR DRAGGED. THE EMERGENCY BRAKE WOULD NOT HOLD, THE DEALER ADJUSTED IT THREE TIMES THEN FINALLY REPLACED. AN INTERNAL SHORT IN THE FUSE CLOCK CAUSED THE VEHICLE NOT TO START. THE VEHICLE STALLED INTERMITTENLTY BUT THE DEALER WAS UNABLE TO DUPLICATE THE STALLING. THE POWER WINDOWS WOULD STICK AND MAKE NOISE, THE DEALER LUBED IT AND REPLACED THE REGULATOR. THE REAR HATCH RUSTED AROUND HANDLE AND HAD TO BE REPAIRED/REFINISHED TWICE. THE EXHAUST MANIFOLD RACKED. OIL LEAKED FROM OIL FILTER. THE FRONT AND REAR WIPERS FAILED. THE SLIDING DOOR HANDLE BROKE. THE DASH LIGHTS ILLUMINATED DUE TO BROKEN BAD SWITCH CONTACTS. THE ROTORS WARPED. THE A/C WAS BLOWING WHEN IT WASN'T ON AND SOMETIMES IT BLEW OUT WARM AIR. THE REAR SEAT ARM REST WILL NOT STAY DOWN. THE THRESHOLD ON THE LEFT SIDE IS CRACKED. *NM
1) BATTERY DISCHARGE OCCURED DURING SLOW SPEED DRIVING AND HOT CONDITIONS. VEHICLE STALLED AT INTERSECTION AND WAS ALMOST HIT SEVERAL TIMES. 2) SERVICE BULLETIN PUT OUT BY KIA CALLS FOR NEW ALTERNATOR, WITH SMALLER PULLEY AND ECM BATTERY COMPENSATION 3) KIA TECHNICAL SERVICE BULLETIN CALLS FOR A NEW ALTERNATOR WITH SMALLER PULLEY (65MM ->55MM) AND ECM BATTERY COMPENSATION REVISED.
I HAD MY BATTERY REPLACED IN MARCH 2003 BECAUSE THE CAR WOULD NOT START. AUGUST 22ND MY CHECK ENGINE LIGHT AND BRAKE LIGHT CAME ON. I CALLED THE SERVICE DEPARTMENT AND THEY SAID COULD BE THE ALTERNATOR. I MADE AN APPOINTMENT FOR THE NEXT DAY AT 9:00A.M. WHEN I WAS DRIVING HOME FROM SCHOOL I NOTICED MY ABS LIGHT WAS ON. I PARKED IT IN DRIVE WAY. IT WOULD NOT START THE NEXT MORNING SO MY HUSBAND JUMPED STARTED IT. I DROVE MY DAUGHTER TO SCHOOL AND MY CAR STARTING BEEPING, HESITATING, AIRBAG LIGHT CAME ON PLUS ALL THE OTHER ONES FROM THE DAY BEFORE. I DROPPED MY DAUGHTER AT SCHOOL AND ABOUT A BLOCK DOWN THE ROAD IN JUST DIED WITH MY SON AND I IN THE CAR. I NOTICED A VAPOR FUME COMING OUT OF THE VENTS BY THE WINDSHIELD WHEN IT DIED. I GOT MY SON AND I OUT OF THE CAR AND CALLED ROADSIDE ASSISTANCE. THE SERVICE DEPARTMENT SAID I NEED A NEW ALTERNATOR AND BATTERY. I GOT THE ALTERNATOR COVERED AND THEY PUT A NEW BATTERY IN. *JB
DT: THE CONTACT STATED THAT THIS VEHICLE HAS EXPERIENCED SEVERAL PROBLEMS. THE FIRST INCIDENT WAS IN AUGUST 2005 WHEN THE ALTERNATOR, ALTERNATOR BELT, AND A SENSOR WERE REPLACED. A SENSOR WAS REPLACED TWICE IN OCTOBER 2005. THEN, ON OCTOBER 28, 2005 THERE A CONTROL VALVE WAS REPLACED. THE CHECK ENGINE LIGHT WAS ON EACH TIME BEFORE THE VEHICLE WAS REPAIRED. THE CHECK ENGINE LIGHT NORMALLY REMAINED OFF FOR ABOUT THREE DAYS. HOWEVER, WHEN THE LAST REPAIR WAS MADE THE CHECK ENGINE LIGHT REMAINED OFF FOR ONLY ABOUT 50 MILES. THE VEHICLE HAS NOT BEEN BACK TO THE DEALER SINCE THEN. *AK
INPUT SPEED SENSOR ERROR BEGAN IN EARLY JULY. CAUSED RANDOM SHIFTING WHILE DRIVING, CAR REMAINED STUCK IN GEARS OR RANDOMLY DROPPED OUT OF GEARS. CAR SENT TO HAVE SENSOR REPLACED IN MID AUGUST. ONE OF FOUR SENSORS SHOWING DEFECTIVE ON VEHICLE JUST BARELY OUT OF WARRANTY.*AK
BATTERY DIES EVERY SUMMER DURING HOT WEATHER. THREE BATTERIES IN 3 YEARS. THE ALTERNATOR DOES NOT SUPPLY BATTERY WITH ENOUGH CURRENT WHEN THE AIR CONDITIONING, RADIO, AND LIGHTS ARE ON CAUSING THE BATTERY TO DRAIN.
2002 SEDONA WAS REPAIRED 2 TIMES WITH LESS THEN 200 MILES ON IT FOR BATTERY DRAINING- CLAIM WAS IT WAS THE RADIO DIDN'T SHUT OFF WITH THE CAR. THEN LAST MONTH WITH 59.000 MILES ON IT I COMPLAINED OF THE CAR HESITATING AND LIGHTS FLICKERING, AIRBAG LIGHT CAME ON FOR NO REASON, CLAIM TO REPAIR WAS TUNE-UP- 1700.00 AND TWO MONTHS LATER MY BATTERY WENT ON FIRE WITH 5 PEOPLE IN IT, 3 CHILDREN AND ONE IS CARRIED OUT HANDICAPPED. LIGHTS FLICKERED, ODOMETER WENT NUTS WITHOUT THE ENGINE RACING, DOOR LOCKS LOCKED AND UNLOCKED, BATTERY LIGHT, BREAK LIGHT, AND AIRBAG LIGHT CAME BACK ON. WIPERS WENT ON WITHOUT TURNING THEM ON WITH THE SWITCH AND THE HAZARDS WENT ON WITHOUT PUSHING THE BUTTON. I AM MORE THEN HAPPY TO FILE A CONSUMER COMPLAINT AND A LAWSUIT. MY DEALER WENT OUT OF BUSINESS I WAS TOLD WHEN MY CAR WENT ON FIRE TWO WEEKS AGO. SO NOW IT IS AT ANOTHER DEALER AND AT 65,000 NOT COVERED, IT WILL BE COVERED. I AM ACTUALLY COMPILING A CLASS ACTION LAWSUIT ON THE SAFETY OF THESE BATTERIES. I WANT MY CAR FIXED AND ALL THESE VANS RECALLED TO FIND OUT THE REASON, I WOULD NOT WANT ONE OF MY FAMILIES KILLED AND DON'T WANT TO WAIT TILL IT HAPPENS TO SOMEONE ELSE'S. ALL OF US CAN'T BE WRONG AND AS A SAFETY PROBLEM AND A POSSIBLE MEANS OF KILLING PEOPLE WHEN THE DOORS LOCK AND WON'T LET YOU OUT WHEN THE CAR IS ON FIRE - ?? GET WITH IT PEOPLE. RECALL THESE CARS BEFORE SOMEONE GETS KILLED. USE MY CAR AS YOUR TEST SUBJECT, I OFFER IT. NOW MY DAUGHTERS LUNGS HURT FROM THE SMELL OF THE SULFUR HURRYING TO GET THE KIDS OUT. *NM
DT: 2002 KIA SEDONA. THE CONSUMER STATED VEHICLE SMELLED OF SMOKE. THEN, THE VEHICLE STOPPED DUE TO A COMPLETE ELECTRICAL SHUTDOWN. THE VEHICLE WAS THEN PUSHED OVER TO THE SIDE OF THE ROAD. CONSUMER TRIED TO RESTART THE VEHICLE NUMEROUS TIMES, BUT COULD NOT DO SO. VEHICLE WAS TOWED TO THE DEALERSHIP. *AK
THIS IS A TIRE COMPLAINT. ON AUGUST 5, 2006, I EXPERIENCED TREAD SEPARATION AFTER ONLY 23,620 MILES. A DEFECTIVE PRODUCT PUT MY FAMILY IN DANGER. OVER THE COURSE OF ONE TRIP, I HAD TWO TIRES TO SEPARATE. A THIRD TIRE HAD SEPARATED ONE MONTH PRIOR. PLEASE NOT, YOUR FORM DID NOT ALLOW ME TO ENTER THE CORRECT TIRE INFO. THE TYPE IS MASTERCRAFT SENSY 01 98T 215/70/R15. *JB
TOO MANY PROBLEMS TO LIST, COMPLETE LEMON
MY WIFE WAS DRIVING HER 2002 KIA SEDONA AND IT CAUGHT ON FIRE. THE FIRE WAS ELECTRICAL IN NATURE AND BEGAN IN THE STEERING COLUMN. AFTER TURNING OFF THE IGNITION AND REMOVING THE KEYS, THE ENGINE STARTED ALONG WITH THE WINDSHIELD WIPERS. THE FIRE WAS CONTAINED TO THE DASH AND STEERING COLUMN AREA. A NEARBY CITIZEN EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. WE ARE FORTUNATE THAT MY WIFE AND 3 YOUNG CHILDREN WERE NOT SERIOUSLY INJURED.
2ND REQUEST LTR FM RICHARD JORGE (FL) RE HIS DEFECTIVE 2002 KIA SEDONA.*MR WHEN THE VEHICLE ONLY HAD 180 MILES IT OVERHEATED AND SHORTED OUT. PRESENTLY, THE CONSUMER IS EXPERIENCING A RECURRING PROBLEM WITH THE BATTERY AND ALTERNATOR. *JB
I OWN A 2002 KIA SEDONA. YESTERDAY I TOOK IT IN TO THE DEALER FOR THE 15TH TIME DUE TO A CHECK ENGINE LIGHT. I ALSO ASKED THEM TO CHECK THE BRAKES SINCE THEY ARE PULSATING WHEN STOPPING, WHICH IS THE FOURTH TIME FOR THIS SPECIFIC PROBLEM. IT HAS BEEN JUST 19,000 MILES SINCE THE LAST ROTOR AND BRAKE CHANGE. THEY TOLD ME THAT THEY HAD DONE A "GOOD WILL" REPLACEMENT OF PARTS THE LAST TIME I BROUGHT IT IN AND THAT IT WILL COST $700.00 TO FIX THIS TIME. THEY SAID, "THERE WERE HOTSPOT AND WARPING NOTED THE LAST TIME YOU BROUGHT IT IN AND SINCE IT IS HAPPENING AGAIN, IT SHOWS A PATTERN OF HARD BREAKING." MY WIFE DRIVES THIS VEHICLE BACK AND FOURTH TO WORK 3 TIME A WEEK AND THENM IT IS ONLY USED AROUND TOWN SO I KNOW THAT IS NOT THE ISSUE. THEY ALSO STATED THAT ROTORS ON MINIVANS SHOULD ONLY LAST 18000-20000 MILES ANYWAY. I FEEL THAT THE SEDONA DOES NOT HAVE SUFFICIENT SIZED ROTORS FOR THE WEIGHT OF TE VEHICLE AND KIA SHOULD BE FORCED TO RECALL THE VEHICLES AND REPLACE ALL THE ROTORS WITH THE APPROPRIATE SIZE. IT IS A HAZARD SINCE IT COULS CAUSE THE BRAKES TO FAIL WHILE DRIVING WHICH COULD CAUSE AN ACCIDENT THAT MAY LEAD TO DEATH. KIA ALSO TOLD ME IF IT IS AT THE END OF THE WARRANTEE AND THE PART IS REPLACED, THE SECOND IT GOES PAST IT IS NO LONGER COVERED EVEN IF IT HAS ONLY BEEN 10 MILES SINCE IT WAS REPLACED.
WE BOUGHT A VAN THAT WAS DELIVERED FROM PORTLAND OREGON TO OUR HOME IN LYNDEN WASHINGTON ABOUT 10:30 PM THE NEXT DAY MY WIFE PROCEEDED TO CHECK THE VEHICLE FLUIDS, CLEAN THE VEHICLE, ECT . THEN APON THAT FOUND THE FLUIDS TO BE LOW AND NOT SERVICED. SHE MY WIFE THEN CALLED THE CAR LOT TALKED TO THE SALES MANAGER, HE PROFESSED THAT IT HAD BEEN SERVICED AND WHEN MY WIFE EXPLAINED HER DISCOVERY HE THEN TOLD HER TO TAKE IT TO JIFFY LUBE AND THE CAR LOT WOULD PAY FOR IT TO BE DONE. WHEN DRIVING IT TO BE SERVICED WE MY WIFE AND I NOTICED THE TRANSMISSION WAS SLIPPING THERE FOR WE CONTACTED OUR LOAN OFFICE TO SEE IF THE DEAL HAD BEEN FUNDED IN WHICH IT HAD BUT THEY ADVISED US TO HAVE THE DEALERSHIP SWAP US OUT OF THE VEHICLE, SO WE THEN WENT BACK TO THE DEALERSHIP TO LET THEM KNOW THEY WERE RUDE AND WANTED MY WIFE TO TAKE IT TO THE KIA DEALERSHIP TO BE DIAGNOSED. WHEN MY WIFE TOOK IT TO THE KIA DEALERSHIP IT WAS FOUND THAT IN FACT THE TRANSMISSION WAS SLIPPING AND WE WOULD NEED A NEW TRANSMISSION, WE THEN CONTACTED THE DEALERSHIP IN WHICH WE BOUGHT THE VAN , ASKED ONCE AGAIN TO BE SWAPPED OUT OF THIS VEHICLE, THEY GAVE US THE RUN AROUND AND TOLD US UNLESS WE CAME UP WITH $8,000.00 - $10,000.00 DOLLARS THERE WAS NOTHING THEY COULD DO EXCEPT HAVE US DRIVE THE VAN TO THEM 224+ MILES FOR THEM TO PUT IN A REFURBISHED TRANSMISSION IN IT . MY WIFE BEFORE BUYING THE VAN TOLD THEM WE DID NOT WANT A VEHICLE WITH THIS MUCH MILEAGE ON IT THE SALES PERSON TOLD MY WIFE IT WAS OK BECAUSE IT HAD A 10 YEAR 100,000 MILE WARRANTY ON IT. WHICH IN FACT IT DOES NOT. THEY HAVE LIED TO US ABOUT CHECKING THE VEHICLE OUT WHEN IN FACT THEY BOUGHT IT FROM ANOTHER DEALER WHERE IT WAS IN STORAGE. THEY TOLD US WE NEED TO BRING IT TO THEM IF WE BRAKE DOWN AND THE TRANSMISSION GOES OUT ON THE WAY THAT THEY WOULD SEND A TOW TRUCK TO PICK IT UP AND WE WOULD HAVE TO FIND OUR OWN WAY HOME. MAYBE WE SHOULD BRING OUR OTHER VEHICLE IN CASE THAT WAS TO HAPPEN. ALSO OUR PAPER WORK HAS NO SIGNATURES. *NM
LOOSE FRONT SUSPENSION. FAILURE HAS NOT HAPPENED, YET. WORRIED THAT THE NOISES COMING FROM THE FRONT OF MY VEHICLE WILL CAUSE A FAILURE ON THE ROAD. KIA IS AWARE OF THE PROBLEM BUT IS RELUCTANT TO REPAIR IT. THEY KNOW THAT ALL SEDONAS HAVE THIS PROBLEM BUT AS YET TO COME TO GRIPS WITH IT.
DT*: THE CONTACT STATED WHILE DRIVING ON NORMAL ROAD CONDITIONS THE VEHICLE PRESENTED VIBRATIONS WHEN THE BRAKES WERE APPLIED. THE KIA DEALERSHIP DID NOT HAVE A SERVICE CENTER ON ITS PREMISES AND THE CONTACT WAS REFERRED TO A DIFFERENT MANUFACTURER SERVICE CENTER. THE BRAKE ROTORS WERE RESURFACED, BUT THE VIBRATION CONTINUED. AS A RESULT, THE DEALERSHIP REFERRED THE CONTACT TO A DIFFERENT SERVICE CENTER WERE THE BRAKE ROTORS WERE RESURFACED AGAIN. THE VIBRATION PERSISTED. A CONSUMER PROTECTION AGENCY WAS ALERTED AND REQUIRED THE LOCAL SERVICE DEALER TO RESURFACE THE BRAKE ROTORS ON THREE ADDITIONAL OCCASIONS. THIS STILL DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ROTORS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE CONTINUES TO BE DRIVEN IN ITS CURRENT CONDITION, BUT AWAY FROM OPEN ROADS IN ORDER TO REDUCE THE ACCIDENT RISK PRESENTED BY THE DEFECTIVE ROTORS. UPDATED 9/15/2006 - *NM
WHILE DRIVING,THE VEHICLE STARTED SHAKING UNCONTROLLABLY WITHOUT WARNING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THEN STALL. THE DRIVER TRIED TO RESTART,BUT WAS UNABLE TO START. THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATE AT THIS TIME. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
WHEN THE CONSUMERS FOOT WAS ON THE BRAKE, THE CAR MOVED(LURCHED) BY ITSELF AND HIT THE CAR IN FRONT. THE CONSUMER TOOK THE CAR TO THE KIA DEALER APPROXIMATELY 10 TIMES IN THE PRIOR YEAR. THEY FOUND THREE MAJOR THINGS WRONG WITH THE VEHICLE, AND REPAIRED ALL OF THE DEFECTS EXCEPT THE UNINTENDED ACCELERATION. THE CONSUMER THOUGHT THE PROBLEM WAS TAKEN CARE OF AND THE SAME THING HAPPENED THIS MORNING. CALLED THE DEALER AND THEY WANT TO HAVE THE CAR TOWED IN. IT STARTED GOING BAD THIS PAST YEAR WHEN IT WOULD SHAKE.
WHILE DRIVING THE VEHICLE COMPLETELY STALLED, AND THE ENGINE DIED UPON TRYING TO ACCELERATE. *AK
ON SEVERAL OCCASIONS WHILE DRIVING IN SEVERE COLD WEATHER OF 10 DEGREE CENTIGRADE VEHICLE ACCELERATOR/THROTTLE FROZE. VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE ACCELERATED ON ITS OWN. THE CONSUMER PUT THE ENGINE IN NEUTRAL AND THE ENGINE WOULD NOT STOP REVVING. THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE AND THE MECHANIC AFTER STARTING THE ACCELERATOR STUCK AND THE VEHICLE ALMOST WENT THROUGH THE BUILDING. *TC
I HAVE HAD NUMEROUS PROBLEMS WITH MY KIA SEDONA. WITHIN A FEW MONTHS OF OWNERSHIP THE HEAD GASKET BLEW AND IT WAS TOWED IN AND REPLACED. THEN THE WINDSHIELD BROKE DURING THE NIGHT IN THE GARAGE WITH NO WEATHER EXTREMES. I REPLACED THAT. IN 2 YEARS I'VE HAD 2 BLOWOUTS TO THE FRONT DRIVER'S TIRE. THE ONLY 2 IN MY WHOLE 30+ YEARS OF DRIVING.DEALER SAYS ITS NOT THE CAR. THE FRONT WHEEL BEARINGS WERE REPLACED. IN DEC 2004 THE ENGINE WAS REPLACED, THE LUMBAR SUPPORT WAS BROKEN AND FIXED, THE DRIVER'S DOORHANDLE BROKE AND WAS FIXED BY KIA. JAN18 IT WAS BACK IN BECAUSE THE HOOD RELEASE WAS NOT WORKING. IT WAS FIXED AND WE PICKED UP THE VEHICLE 1/19. ON 1/21 THE GAS PEDAL STUCK, I BROUGHT IT IN AND THEY FIXED IT IMMEDIATELY. " THE COVER HAD FALLEN DOWN AND THEY TIED IT BACK UP." OBVIOUSLY NOT A GOOD JOB BECAUSE IT STUCK AGAIN ON THE WAY HOME AT 65MPH. I WAS FINALLY ABLE TO STOP THE CAR AND HAD IT TOWED BACK IN. I THINK IT IS A DEATH TRAP!
ONE OF THE MAIN CONCERNS/FAILURE IS A FRONT END BOBBLING NOISE WHEN DRIVING ON UNEVEN PAVEMENT. THE DEALER STATES THEY KNOW OF THE PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. ORIGINALLY THEY REPLACED THE FRONT STRUTS AND 2 ENGINE MOUNTS AS THESE WERE CRACKED. THE NOISE IS STILL THERE AND MY DEALER IS AT A LOSS ON HOW TO FIX IT. KIA-FORUMS.COM UNDER KIA SEDONA FRONT STRUTS IS A FORUM DEVOTED TO PEOPLE WHO ARE HAVING THIS FRONT END BOBBLING NOISE. THERE ARE ABOUT 5000 HITS ON THIS FORUM AND EACH ONE OF THE CAR OWNERS HAS BEEN TOLD KIA KNOWS OF THE PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. THIS PROBLEM IS HAPPENING ON ALL SEDONAS FROM 2001 TO PRESENT. *JB
RE:KIA SEDONA MINIVAN [XXX] WITH ABOUT 58,300 MILES. NO PRIOR PROBLEMS OF ANY KIND. ST COMPLAINT: ON EVENING OF FRIDAY, 12/31/04, A CLUNKING/GRINDING SOUND FROM RIGHT SIDE OF MY KIA SEDONA AT ABOUT 58,000 MILES GRABBED AND SEIZED THE RIGHT AXLE. ON 1/1/05 [SAT] I DROVE CAR TO LOCAL SRVCE CNTR. ON 1/3/05 [MONDAY] SRVC CNTR DIAGNOSED BURNT/BROKEN RIGHT AXLE WHEEL BEARINGS. ALTHO I TOLD SRVCE CNTR TO DO BRAKE SERVICE ON ALL 4 WHEELS BUT NOT WHEEL BEARINGS, AS I WANTED THAT WORK TO BE DONE BY MY KIA DEALERSHIP - MY LOCAL STATION REPLACED BRAKE PADS & RIMS AND HONED ROTORS AND REPLACED FRONT RIGHT AXLE WHEEL BEARINGS. TOW SERVICE TO KIA DEALERSHIP WAS CANCELLED BY ME AS A RESULT. 2ND COMPLAINT: ON WED, 1/5/05, I DROVE DAUGHTER AT 6:45 A.M. FROM BRONX TO HER LAGUARDIA HS IN MANHATTAN. NOTICED THAT CAR RADIO AND HEAD LIGHTS FLICKED ON & OFF WHILE DRIVING FOR MINUTES AT A TIME. LATER IN DAY, I DROVE TO BROOKLYN'S 99 STREET CLEANERS TO PICK UP MY MILITARY FIELD COAT AT 3:20 P.M. MINIVAN PARKED BUT ENGINE WOULD NOT TURN OVER & START. USED AUXILIARY BATTERY PACK [ABP] TO START ENGINE AND ENTERED BQEXPRESSWAY. CROSSING BROOKLYN BRIDGE TO MANHATTAN, ENGINE DIED. USED ABP TO START ENGINE AND ENTERED FDR DRIVE UP MANHATTAN TO HOME. CAR ENGINE DIED 3 MORE TIMES. AFTER 4 STALLS AND RE-STARTS WITH ABP, I KEPT ABP CONNECTED TO VEHICLE BATTERY AND, WITH ALL LIGHTS OFF IN DARKNESS FROM 4:30 P.M.-5:45 P.M., IN SLOW RUSH HOUR TRAFFIC, THE ABP KEPT CAR ALIVE TILL ARRIVAL AT LOCAL SRVCE CNTR. ALL FUSES CHECKED OKAY WHILE CAR BATTERY RECHARGED. DIAGNOSIS MADE THAT ALTERNATOR AND/OR REGULATOR NOT WORKING. HAVE PHONED KIA TOW SERVICE FOR PICK UP TO DEALERSHIP. VEHICLE HAS ABOUT 58,300 MILES ON IT. NB: I AM VERY SATISIFED WITH KIA CUSTOMER SERVICE AND KIA TOW SERVICE, WHOM I TELEPHONED ON 1/3/05 [AND THEN CANCELLED TOW] AND TODAY ON 1/6/05. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
PROBLEMS: UNWANTED ACCELERATION; CLUNKING/SEIZING BRAKES/LIT AIRBAG WARNING LIGHT. MILEAGE: UNDER 58,000 MILES. KIA SEDONA 2002 VIN # [XXX]. ON AFTERNOON OF 12/31/04, I & PASSENGER DRIVE FROM NYC TO HARTFORD, CT. MINIVAN REPEATEDLY ACCELERATED TO 70-75 MPH ALONG HIGHWAY ROADS. I BRAKED TO REDUCE SPEED REPEATEDLY. UNSUCCESSFUL REPEATEDLY DESPITE KNOWLEDGE THAT STATE TROOPERS LOOKING FOR SPEEDERS ON NEW YEAR'S EVE. RETURNING FROM HARTFORD, CT TO NYC ON AFTERNOON, ON HIGHWAY ROADS, A LIGHT GRINDING SOUND FROM RIGHT SIDE OF CAR [SEEMED BOTH FRONT & REAR WHEELS] CAME ON WHENEVER I STEERED TO THE LEFT. NO SOUND IF DRIVING STRAIGHT OR TO RIGHT. CHECKED UNDER MINIVAN FOR LOOSE ANYTHING. SAW NOTHING. FELT TIRES AND STEEL WHEELS FOR HEAT, IF BRAKES ARE WEARING OR STICKING. FELT UNIFORM TEMPERATURES ON ALL TIRES AND WHEELS. CONDUCT MY BUSINESS IN HARTFORD, CT. DROVE HOME TO BRONX COUNTY, NY WITH PASSENGER. PICKED UP FAMILY OF 4 KIDS, 2 PARENTS TO DRIVE TO MOTHER-IN-LAW IN QUEENS COUNTY. DROP OFF PASSENGER AND PROCEED TO ROUTE 87 SOUTH. LEAVING ROUTE 87 SOUTH [MAJOR DEEGAN HIGHWAY] ONTO EXIT RAMP FOR ROUTE 95 NORTH [CROSS BRONX EXPRESSWAY EASTBOUND] IN STOP & GO TRAFFIC AROUND 7:30 PM THERE WAS A CLUNKING SOUND GOING FROM RIGHT FRONT WHEEL TO CENTER TO LEFT FRONT OF CAR. I STOPPED & CHECKED UNDER CAR WITH ELECTRIC LANTERN FOR BROKEN STRUT OR TIE-ROD. SAW NOTHING. DROVE ON ROUTE 95, OVER WHITESTONE BRIDGE TO QUEENS. PARKED VAN. ON 1/1/2005 [SATURDAY] AROUND 1:00 AM I DRIVE FAMILY BACK TO HOME IN BRONX COUNTY. TWO STREETS FROM HOME A CLUNK SOUND AGAIN, GRABBING WHEELS. DROP OFF FAMILY AT 1:30 A.M. DRIVE VEHICLE TO NEIGHBORHOOD GAS STATION FOR CHECK-UP THAT SATURDAY MORNING. UNABLE TO CONTACT SERVICE DEPT OF LOCAL KIA DEALERSHIP DUE TO NEW YEAR'S WEEKEND. ALSO, NOTE AIRBAG LIGHT IS ON CONTINUOUSLY. WILL CONTACT WARRANTY PHONE NUMBERS & PERSONNEL & KIA DEALERSHIP AM OF MONDAY, 1/3/2005 PRIOR TO WORK COMMENCING. FRONT & REAR SUSPENSION COMPLAINTS. UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHILE DRIVING ACCELERATOR BECAME INOPERABLE BETWEEN 2000, AND 3000 RPMS. CONTACTED THE DEALER, AND WAS TOLD THERE WAS PLASTIC COATING WHICH BROKE IN SEVERAL PARTS. HOWEVER, THERE WAS SOMETHING SHREDDING THE COATING. *AK
I WAS TRAVELING FROM ONE HIGHWAY ONTO ANOTHER. AS I WAS COMING OFF THE RAMP AND ACCELERATING TO MERGE ONTO THE OTHER HIGHWAY THE CAR STARTED ACCELERATING BY ITSELF. IT KEPT GETTING FASTER AND FASTER. I TRIED TO TAP THE PEDAL THINKING IT WAS JUST STUCK ( LIKE OLDER CARS DID WHEN YOU STARTED THEM AND THEY REACHED IDEAL IDLE & TEMPERATURE) AND IT INCREASED SPEED. IT REACHED THE MAXIMUM SPEED ON THE CAR OF 135 MPH. I CAN'T REMEMBER MUCH ELSE EXCEPT JUST TRYING TO FIGURE OUT HOW TO STAY SAFE AND GET THE CAR TO STOP. THE ENGINE WAS SCREAMING AND THERE WAS A LOT OF NOISE COMING FROM EVERYWHERE IN THE CAR. I TRIED THE BRAKES BUT THEY ONLY SMOKED AND THE CAR DIDN'T SEEM TO SLOW DOWN MUCH. I GOT TO A PORTION OF THE ROAD WHERE THERE WAS A STRAIGHT AWAY AND I GOT ONTO THE SHOULDER AND I PUT THE CAR IN NEUTRAL. IT TOOK A BIT TO SLOW DOWN TO A STOP AND THEN I SHUT THE CAR OF. I CALLED THE 800 NUMBER ON MY DOOR FOR ROADSIDE ASSISTANCE AND TOLD THEM WHAT HAPPENED. THEY TOLD ME TO SIT TIGHT AND THEY WOULD CALL ME BACK IN 5-7 MINUTES TO TELL ME WHO WAS COMING AND WHERE THE CAR WAS GOING FOR REPAIR. SHE NEVER CALLED BACK. THE DEALER WHERE I BOUGHT THE CAR WAS THE POINT OF SERVICE. WHEN I GOT THE CAR BACK IT WAS STATED ON THE SERVICE INVOICE THAT THE BREATHER HOSE HAD POPPED OFF OF THE VALVE COVER AND THE BRACKET BENT CAUSING THE HOSE AND CLAMP TO BIND UNDER ACCELERATOR CABLE AND THROTTLE LINKAGE. THEY REPLACED THE SPRING CLAMP WITH A WORM TYPE CLAMP. THEY ALSO PERFORMED A LIGHT CUT ON THE FRONT ROTORS AND DEGLAZED THE PADS. THEY GAVE ME THE CLAMP THAT CAUSED THE WHOLE PROBLEM. IT WAS NOT BROKEN IT JUST POPPED OFF. I HAVE RETURNED THE CAR BECAUSE IT STILL IS NOT THE SAME. I FEEL THE CAR HAS BEEN COMPROMISED AND I DON'T FEEL SAFE IN IT. *JB
WE PURCHASED OUR VAN IN JUL OF 02. AFTER 6 MONTHS WE RETURNED THE VAN COMPLAINING ABOUT A SQUEELING NOISE FROM THE BRAKES. WE WERE TOLD THE BRAKES WERE OK. AT 24K MILES I NOTICED THE ROTORS WERE DULLAND THE REAR SHOES WERE WORN, I WAS TOLD THE ROTORS WERE GLAZED OVER AND NEED TO BE TURNED AND THE SHOES WERE WORN TO LESS THAN 50% LIFE, AND THEY WOULD NOT WARRENTY AFTER 12K MILES. I HAD THE ROTORS TURNED AND REPLACED THE PADS, A FEW WEEKS LATER WE NOTICED THE THE BRAKES WOULD PULSATE WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. I TOOK TO DEALER THAT THE ROTORS WARPED. I REPLACED THE ROTORS AND PADS, AFTER 3K MILES THE PULSATEING HAPPENED AGAIN. IN OCT 04 WE HAD AN ACCIDENT I WAS REFFERED TO KIA CUSTOMER SERVICE AND WAS TOLD THAT THEY WOULD NOT WARRENTY ANYTHING BECAUSE I DID THE REPAIRS MYSELF, EVEN THOUGH I HAD A REOCCURING COMPLAINT ABOUT MY BRAKES BEFORE NOW. I REPLACED THE ROTORS AND WAS TOLD BY THE PARTS AND SERVICE AT THE DEALER THAT KIA INFORMS THEM NOT TO TURN THE ROTORS BUT REPLACE THEM, DUE TO OVER HEATING AND WARPING. I FEEL THAT IF THE DEALERSHIP AND KIA HAD REPAIRED MY BRAKES PROPERLY FROM THE BEGINING OUR ACCIDENT COULD HAVE BEEN AVOIDED. IN THE PAST 6 MONTHS THE BRAKES HAVE GONE TO THE FLOOR 3-4 TIMES AND THE DEALER WAS INFORMED OF THIS.*AK
OUR KIA SEDONA'S ENGINE HAS BEEN DYING WHEN COMING TO A STOP FOR ABOUT 6 MONTHS. KIA TRIED ON 8-5-04 TO FIX AND WAS TOLD IT NEEDED NEW SPARK PLUGS. REPLACED THE PLUGS. THREE WEEKS LATER ON 9-11-04 VAN ENGINE DYED AGAIN WHEN COMING TO A STOP. KEEPED A LOG OF THIS. ON 9-25-04 WHILE DRIVING 70 MPH ON THE INTERSTATE, THE ENGINE AGAIN DYED WHILE IN THE PASSING LANE. FINALLY GOT A CHECK ENGINE LIGHT. HAD TO WAIT THREE DAYS TO GET VAN INTO KIA, LIGHT WENT OUT BY THEN. KIA DEALERSHIP SAID IT HAS A TRANSMISSION ERROR CODE BUT CAN'T PINPOINT THE DEFECT TO FIX. KIA KEPT THE VAN A WEEK TRYING TO GET ENGINE LIGHT TO REAPPEAR IN VAIN. SO I NOW HAVE A VAN THAT COULD STOPPED RUNNING AT ANYTIME AND PLACE. NOT VERY REASSURING OR SAFE. WE ARE VERY UPSET AND KIA CORP REFUSES TO DO ANYTHING TO REMEDY THE SITUATION. *NM
2002 KIA SEDONA WITH 26,000 MILE FRONT END VIBRATES WHEN BRAKING FROM HIGHER SPEEDS 40 +MPH DEALLER CHECKED AND SAID THEY HAVE HAD COMPLAINTS BEFORE BUT VIBRATIONS STOPPED.. NOW AT APPROX 37,000 BAD VIBRATIONS START AGAIN DEALER NOW SAYS ITS FROM DRIVER BRAKING TO HARD WANTS TO CUT ROTTERS AND REPLACE BRAKES FOR SAME PROBLEMAS BEFORE AT OWNER EXPENCE.. BRAKES DO STOP VAN BUT YOU MUST HOLD STEERING WHEEL TIGHT.. WE HAVE FREINDS WITH SAME VEHILE AND THEY HAVE HAD BRAKES REDONE 2 TIMES AT 40,000 MILES THIS APPEARS TO BE A COMPONET PROBLEM NOT DRIVERS.. *AK
CONSUMER STATED HE EXPERIENCED PREMATURE TIRE WEAR. HE STATED HE WAS ONLY GETTING 18,000 MILES FROM A SET OF TIRES. HE STATED HIS FIRST SET OF TIRES WERE THE ORIGINAL ONES AND THEY WORE OUT AT ABOUT 18,000. NOW HE HAS SIGMA 15 RIMS AND NOW THEY ARE WEARING OUT AT ABOUT THE SAME AMOUNT OF MILEAGE. *JB
VEHICLE LUNGED OR ACCELERATED UPON FINAL PARKING WITH FOOT OFF ACCELERATOR AND ON BRAKE. CAR JUMPED OVER. DEALERSHIP WAS NOTIFIED. *AK *TS
WE OWN A 2002 KIA SEDONA MINIVAN. WE BOUGHT IT NEW IN OCTOBER OF 2002. SINCE 04/03 WE HAVE HAD TO RETURN THE CAR FOR AIRBAG/SEATBELT FAULT INDICATIONS FOUR TIMES. IN EVERY CASE THE FRONT SEAT BELT BUCKLE SENSORS HAVE BEEN FOUND TO BE DEFECTIVE.THE DEALER MECHANIC HAS TOLD US THAT THE AIR BAGS WOULD NOT DEPLOY WITH THIS FAULT INDICATION. WITH EACH FAILURE THEY HAVE HAD TO WAIT FOR BACK ORDERED PARTS, AND THE MECHANIC SAYS THIS IS A COMMON FAULT WITH THESES CARS. SINCE THEY ARE ALWAYS WAITING FOR PARTS TO REPAIR THIS DEFECT, IT LEADS ME TO BELIEVE THAT THERE IS INDEED A WIDESPREAD PROBLEM OF THIS NATURE. IN RESEARCHUING PAST PROBLEMS ON YOUR WEB SITE IIT SEEMS THAT AIR BAG/ SEATBELT PROBLEMS ARE A RECURRENT KIA DEFECT. THIS IS AN APPARANT ENGINEERING DESIGN DEFECT THAT PUTS OWNERS OF THESE VEHICLES AT SERIOUS RISK. SEATBELTS AND AIR BAGS ARE A FEDERALLY MANDATED SAFETY FEATURE THAT CONSUMERS SHOULD HAVE CONFIDENCE THAT THEY WILL WORK WHEN NEEDED. OUR CAR IS NOW PAST IT'S MILAGE WARRENTY AND NOW KIA INSISTS THAT WE PAY FOR THE REOCCURING REPAIRS TO THIS IMPORTANT SAFETY SYSTEM. CONSUMERS SHOULD NOT HAVE TO SUBSIDISE KIA'S FAILURE PRONE SYSTEM
MY KIA SODONA VAN AT 63,000 MILES BEGAN TO STALL AFTER INITIAL START. ENGINE HAS TO BE REVVED REPEATEDLY TO GET IT TO GO. TOOK IT IN AND WAS TOLD THE ALTERNATOR NEEDED REPLACING, 400+ DOLLARS AND A WHOLE DAY OF WAITING IT IS STILL NOT RUNNING RIGHT, IN FACT IT IS WORSE THAN BEFORE. WAS TOLD TO BRING IT BACK IN, MAY HAVE A FUEL PROBLEM. WAS THE ALTERNATOR EVEN BAD?!! OTHER THINGS CONTINUE TO BREAK OR FALL APART ON THE VAN. HEAD SUPPORTS ARE BROKEN ON TWO SEATS, WILL NOT STAY UP. IF IN A CRASH WOULD NOT HAVE THE SUPPORT THESE ARE SUPPOSED TO GIVE! ONE OF THE SIDE DOORS WILL NOT CLOSE PROPERLY. WAS TOLD IT WOULD BE AROUND 100 DOLLARS TO CHANGE OUT A BALL BEARING IN THE DOOR! THESE ARE NOT COVERED UNDER THE WONDERFUL BOGUS 100,000 MILE WARRANTY. *AK
FRONT END SUSPENSION WAS TIGHT WHEN NEW. NOW THE FRONT END MAKES SOUNDS AS IF SOMETHING IS LOOSE AND ABOUT TO FALL OFF OR BREAK. DEALER SAID IT WAS NORMAL! OTHER 2002 KIA SEDONA'S DON'T HAVE THAT FEELING IN THE SUSPENSION. I HAVE READ THAT OTHER'S HAVE HAD THEIR SUSPENSIONS FIXED BY CHANGING COMPONENTS SUCH AS STRUTS, BUSHING, SEALS, ETC. KIA KNOWS SOMETHING IS WRONG WITH THE 2002'S BECAUSE TEST DRIVES SHOW THE 2003'S DON'T HAVE THAT SOUND OF SHACKING FRONT END.*AK
WHILE DRIVING 35 MPH ANOTHER VEHICLE CUT IN FRONT OF CONSUMER'S VEHICLE. THIS CAUSED THE CONSUMER TO DEPRESS ON THE BRAKES. CONSUMER NOTICED THAT WHEN PRESSING ON THE BRAKES PASSENGER SIDE REAR SEAT BELT DID NOT LOCK, WHICH CAUSED THE CHILD SAFETY SEAT TO FALL FORWARD. CONSUMER HAD THE SAME SEAT BELT REPLACED ON THREE OCCASIONS, AND THE PROBLEM RECURRED. *AK
WINDSHIELD CRACKED TWICE. BOTH TIMES THE CRACK STARTS BELOW THE BLACK PLASTIC TRIM- NOT A ROCK/STONE CHIP AT ALL. 1ST WINDSHIELD WAS REPLACED BY MY INSURANCE COMPANY. I AM TRYING TO GET DEALER TO REPLACE 2ND.*AK
WE HAVE A 2002 SEDONA. WE HAVE OWNED IT FOR 2 YEARS. AND THIS IS THE 7TH TIME THE AIRBAG LIGHT HAS COME ON AND STAYED ON. EVEY TIME WE TAKE IT IN THEY REPLACE SOMETHING, ONCE WAS THE SEAT BELT LATCH, ANOTHER TIME WAS A PART IN THE COMPUTER AND SO ON. THEY JUST DON'T KNOW WHAT IS CAUSING IT TO COME ON, SO THEY TELL ME. THAT IS SUCH A REASSURING ANSWER FOR A CAR OWNER. WE HAVE ALSO HAD PROBLEMS WITH THE BATTERY, HATCHBACK NOT OPENING AND HAVING DENTS IN IT FROM WHEN WE SHUT IT AND BREAK PROBLEMS THAT THEY REFUSSED TO FIX UNTIL AFTER THE WARRENTY EXPIRED. IT IS TIME NOW FOR AN ATTORNEY TO STEP IN FOR US.*AK
THE POWER LOCK IN THE DRIVER'S DOOR OF OUR 2002 KIA SEDONA LOCKS UNEXPECTEDLY. IT LOCKS BY ITSELF WHEN WE CLOSE THE DOOR; IT LOCKS BY ITSELF WHEN WE OPEN THE DOOR. WORSE, WHEN THE LOCK ACTIVATES IT LOCKS ALL OF THE DOORS IN THE VAN, INCLUDING THE TAILGATE. THIS IS A RANDOM, THOUGH FREQUENT, OCCURRENCE. THIS SEEMS TO BE A VERY DANGEROUS CONDITION, SINCE WE HAVE AN INFANT AND A TODDLER, AND ARE ALWAYS FEARFUL OF BEING LOCKED OUT OF THE VAN WHILE THEY ARE INSIDE. *AK
KIA HAS INFORMED US THAT OUR CAR WILL CONTINUE TO NEED REPAIRS SINCE IT WAS NOT DESIGNED TO BE DRIVEN ON DIRT ROADS. WE LIVE ON A DIRT ROAD AND DRIVE MANY MILES OF DIRT ROADS AND NOW WE ARE SPENDING MONEY REPLACING PARTS NOT PROTECTED FROM DIRT DUE TO FAULTY ENGINEERING DESIGN.*AK
CONSUMER STATED THAT VEHICLE STALLED. CONSUME DROVE IN NORMAL CITY TRAFFIC WHEN SUDDENLY THE VEHICLE STALLED WITHOUT A CAUSE. VEHICLE HAD BEEN TO THE DEALER AT LEAST 4 TIMES. YET, PROBLEM RECURRED. *AK
ONE MORE TIME KIA SEDONA 2002 FAILED TO BRAKE CAR LOST CONTROL FRONT PASSENGER SEAT BELT SNAPPED OUT, LOOKS LIKE POWER STEERING FAILED AND BRAKES ALSO, NOT THE FIRST TIME BRAKES FAILED IN KIA SEDONA. PRIOR TO THIS ACCIDENT THE CONSUMER COMPLAINED TO THE DEALER ABOUT VIBRATIONS WHILE BRAKING. CAR ACCELERATE BY ITSELF (THROTTLE STUCK). *BF
CAR ACCELERATED ON HIS OWN AS A RESULT CAR WENT INTO MEDIAN, ALSO PASSENGER SIDE SEAT BELT SNAPPED. CAR WAS HEAVILY DAMAGED AS A RESULT OF THE CRASH. WENT FROM 10 TO 50MPH IN SECONDS. ALSO, BRAKE SYSTEM FAILED TO RESPOND. PREVIOUS REPORT FILED #10065882. *AK