NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Kia Sedona. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
THE INCIDENT STARTED PRIOR TO THIS DATE. IT STARTED WHEN MY VEHICLE HIT 10,000 MILES. I HEARD A RUMBLING IN THE BRAKES AND TOLD MY HUSBAND, HE THOUGHT I WAS CRAZY-THAT BRAKES DON'T GO AT 10,000 MILES, BUT SURE ENOUGH THEY DID. IT WAS COVERED UNDER KIA WARRANTY, THEY SAID THE ROTORS WERE WARPED AND THE BRAKES WERE SHOT. NOW IN APRIL OF 04 AT ABOUT 22,000 MILES SAME THING AGAIN. KIA SAID ALL 4 SETS- FRONT AND REAT NEEDED REPLACEMENT AND IT WOULDN'T BE COVERED UNDER WARRANT-NORMAL WEAR AND TEAR. THEY WANTED TO CHARGE ME $600.00. I TOOK THE CAR TO GOODYEAR. THEY REPLACED ALL FOR $340.00. I TOOK THE ORIGINAL BRAKES AND THEY STILL HAD "MEAT" ON THEM. ANYHOW, AUG. 04 AT ABOUT 27,000 MILES UNDER GOODYEAR'S WARRANTY, ONCE AGAIN THE FRONT BRAKES HAD TO BE REPLACED. NOW IN FEB. 05, EVERYTIME I MADE A RIGHT HAND TURN THE RED BRAKE LIGHT WENT ON. AST FIRST I IGNORED IT THINKING IT WAS DEFECTIVE, BUT THEN I HEARD THE BRAKES RUMBLE. I BROUGHT IT BACK TO GOODYEAR AT ABOUT 34,000 MILES AND GOODYEAR ONCE AGAIN REPLACED THE FRONT BRAKES AND TOLD ME THAT THAT WAS THE LAST TIME THEY WERE REPLACING THE BRAKES. I WOULD HAVE TO BRING IT BACK TO KIA. NOW, I'M SURE IT'S GOING TO HAPPEN AGAIN, SINCE THERE IS A PATTERN. I'M TIRED OF THIS AND I'M SURE KIA WON'T BE COOPERATIVE. SO THIS LEADS ME TO YOU.*AK
OUR KIA SADONA IS A 2002 MODEL AND HAS ABOUT 52,000 MILES ON IT. IT HAS HAD PROBLEMS WITH THE TRANSMISSION, BRAKES AND THE WINDSHIELD HAS BEEN REPLACED THREE TIMES ETC. TODAY HOWEVER, MY HUSBAND WAS DRIVING THE VEHICLE WHEN THE FRONT DRIVERS SIDE SEAT IN THE VEHICLE BROKE. THE SEAT BROKE COMPLETELY OUT OF IT'S CHAMBER. THANK GOD THIS DID NOT HAPPEN DURING AN ACCIDENT. THE DEALERSHIP SAID THEY WOULD BE REPLACING THE PART THAT BROKE UNDER THE WARRANTY HOWEVER IT WILL BE AWHILE BEFORE THEY GET THE PART IN. THEY REFUSED TO PROVIDE US WITH A SAFE VEHICLE TO DRIVE DURING THE TIME IT TAKES TO GET IT FIXED AND KIA CORPORATE ALSO REFUSED SAYING THEY DO NOT PROVIDE RENTALS EVEN IF THE PART IS A DEFECT FROM THE MANUFACTURER. THEY PRIDE THEMSELVES ON THE WARRANTY OF THE CAR PARTS BUT WHO CARES HOW MUCH YOU HAVE TO SPEND ON RENTAL CARS WHILE YOURS IS IN THE SHOP SO MANY TIMES.*AK
MY ISSUE IS WITH THE VENTILATION SYSTEM ON THE CAR. WHEN IT IS USED FOR A LONGER PERIOD OF TIME THE FOLLOWING PROBLEM OCCURS: YOU HERE THE BLOWER BLOWING AIR, BUT WHEN WHEN YOU CHECK THE VENTS BY THE FRONT WINDSHIELD THERE ISN'T ANY AIR COMING OUT. WHEN YOU CHANGE THE VENT FROM THE WINDSHIELD TO FLOOR, THERE IS NOT AIR COMING OUT. NOTE: THAT ONLY HAPPENS AFTER LONGER USAGE TIME. WHEN THE CAR ISN'T USED FOR A HOUR OR SO, EVERYTHING WORKS AGAIN. I HAVE HAD THIS PROBLEM WITH THIS CAR FOR THE PAST 3 1/2 YEARS. IT HAS BEEN AT THE DEAL WITH THIS ISSUE OVER 5 TIMES AND EVERY TIME I HAVE TAKEN THE CAR IN TO BE CHECK, THE DEAL COULD NOT FIND ANYTHING WRONG. THEY WOULD JUST CHANGE A PART OR TWO OR NOTHING AT ALL AND SAY THERE IS NOTHING WRONG. I HAVE BEEN TOLD BY PRIVATELY OWNED MECHANIC THAT THE ISSUE MAY BE WITH A DEFECTIVE VACUUM PART THAT ALLOWS THE AIR TO BE WITCHED . AT THIS POINT I JUST DO NOT KNOW WHAT TO DO WITH THIS ISSUE. *TR
WE PURCHASED THE 2002 KIA SEDONA YESTERDAY 12-28-03. WE DROVE THE CAR FOR ABOUT 45 MINUTES TODAY, STOPPED FOR DINNER AT A FAST FOOD RESTAURANT AND THEN DROVE AGAIN FOR ABOUT 10 MINUTES WHEN WHILE DRIVING THE VEHICLE, THE BATTERY AND BRAKE WARNING LIGHTS FLASHED ON AND OFF A FEW TIMES, THEN STAYED ON. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE RADIO SHUT OFF AND WOULD NOT COME BACK ON. THEN THE SEATBELT WARNING LIGHT CAME ON AND THE DASH LIGHTS, EXTERIOR AND INTERIOR LIGHTS DIMMED. WHILE CAR WAS STILL IN MOTION, THE SUNROOF WOULD NOT CLOSE AND THE OTHER WINDOWS WERE VERY SLOW AT CLOSING. THE CAR SHUDDERED A COUPLE OF TIMES AS IF READY TO STALL. WE MADE IT HOME JUST IN TIME, THE CAR STALLED AND WOULD NOT RESTART. WE WERE ABLE TO CLOSE THE SUNROOF, BUT IT WAS VERY SLOW. WE HAVE TRIED TO CHARGE THE BATTERY, BUT IT DOES NOT SEEM TO BE TAKING A CHARGE. SECONDLY THE SEATBELT INDICATOR LIGHT DOES NOT SOUND OR INDICATE THAT SEATBELTS ARE NOT BUCKLED. THIRDLY THERE IS MOISTURE UNDER THE DRIVERS SIDE HEAD LIGHT. ALSO, WHEN THE VEHICLE IS IN MOTION AND THE DVD PLAYER IS OPERATING, THERE IS A WHISTLING SOUND HEARD THROUGH THE DVD HEADPHONES/SOUND DURING ACCELERATION. WE WILL BE NOTIFYING THE DEALER TOMORROW MORNING.
UNKNOWN ELECTRICAL DRAIN IN ELECTRICAL SYSTEM LEAVES BATTERY DEAD. HAS HAPPENED ON SEVERAL OCCASIONS REQUIRING JUMP STARTS.*AK
VEHICLE SHUTTERS AND PULLS WHEN BRAKES APPLIED FROM FREEWAY SPEED ON DOWNHILL EXIT.*AK
SIDE WALL OF ORIGINAL TIRES HAVE BLOWN OUT WHEN WHEEL WAS TURNED INTO CURB AND MADE SLIGHT CONTACT WITH CURB. THIS HAS HAPPENED TWICE AND VEHICLE HAS ONLY 13,000 MILES ON IT. *LA
LOCKING MECHANISM FOR REAR SEAT HEAD RESTARIANTS (4) HAVE FAILED. FAILURE DOES NOT ALLOW THE HEAD RESTRAINT TO BE ADJUSTED AND LOCKED IN A POSITION ABOVE THE SEAT BACK.*AK
WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT BROKE. ACCORDING TO THE CONSUMER THE SEAT BELT RETRACTOR DID NOT LOCK DURING THE EVENT. DRIVER SUSTAINED NECK INJURIES DURING THE ROLLOVER CRASH. *AK THE BACK SEAT HAD BECOME DISLODGED DURING THE ACCIDENT. RECALL#03V135000. *SC *JB
I REALLY NEED HELP AND DON?T KNOW WHAT TO DO. ALSO WITH MY CAR MY ENGINE LIGHT WAS CONSTANTLY ON AND TO THIS DAY THE LIGHT IS PROBABLY STILL ON AND KIA HAVE NOT CONTACTED ME YET AND EVEN THOUGH I HAVE A RENTAL FROM ENTERPRISE THROUGH KIA PAYING THAT IS NOT THE ISSUE I WANT MY CAR SO THAT CAN SELL IT SO THAT I DON?T LOSE MY HOME BECAUSE I AM UNEMPLOYED DUE TO THIS BUCKET OF BOLTS. AND ALSO THE KIA REPAIR MAN STEVE JOHNSON AT KIRKLAND KIA STATED TO ME THAT MY ODOMETER READING WAS INCORRECT AND THE KIA MANUFACTURER TOOK MY CAR TO ANOTHER DEALER BECAUSE I WAD BEING SEEN AT THEIR AUTO SHOP TOO MUCH AND IS BIZARRE OR WHAT? I SPOKE TO A PAUL STAPLETON AT KIA MOTORS AMERICA BECAUSE THEY HAVE HAD MY VEHICLE FOR 30 DAYS STRAIGHT. ON OCT 8 I PICKED MY CAR UP AND 20 MIN LATER MY ENGINE LIGHT WAS BACK ON. THE DAY BEFORE I WAS OFFERED $1000 FOR A GOOD WILL GESTURE FROM KIA. WHEN THE ENGINE LIGHT CAME BACK ON THE NEXT DAY MR. STAPLETON OFFERED TO BUY MY VEHICLE BACK FOR 11,300 AND THAT WAS WITHOUT THE $1000 GOOD WILL. TODAY IS OCT 12TH AND BY THIS AFTERNOON I WILL BE HEARING FROM THIS COMPANY. THIS IS NOT SATISFYING TO ME BECAUSE I STILL HAD A FULL WARRANTY ON MY CAR AND FOR 11,300 I WILL HAVE TO PURCHASE USED AND NO WARRANTY BECAUSE I HAD A 2002 THAT WAS PAID IN FULL AND A FULL WARRANTY.
WHILE DRIVING ON HIGHWAY WITH HEAT ON, THE AIR STOPPED BLOWING INTO THE CAR FROM THE VENTS EVEN THOUGH WE COULD HEAR THE BLOWER MOTOR RUNNING. THIS STARTED OCTOBER 4, 2003 AND STILL HAS NOT BEEN FIXED AS OF JUNE 2004.EVEN THOUGH WE HAVE HAD THE CAR IN THE REPAIR SHOP 11 TIMES. WE HAVE BEEN PLACED IN VERY DANGEROUS SITUATIONS BECAUSE OF THIS. DURING THE WINTER, WHEN THE BLOWER WOULD QUIT, THE WINDOWS WOULD FOG UP OR FREEZE UP IMMEDIATELY. WE COULDN'T EVEN SEE TO GET THE CAR OFF THE ROAD. THERE WAS NO WAY TO CLEAR THE WINDOWS, NOT TO MENTION THE DISCOMFORT OF FREEZING TO DEATH WHEN IT WAS 30 DEGREES BELOW ZERO. THE ENTIRE HEATING SYSTEM, ACTUATORS, BLOWER MOTOR WERE REPLACED AND THE BLENDER DOORS WERE REPROGRAMMED. WE ONLY HAVE HEAT SPORADICALLY. NOW THAT SUMMER IS HERE, THE AIR CONDITIONER DOESN'T WORK,. IT IS IN THE SHOP NOW HAVING THE COMPRESSOR REPLACED. THE TRANSMISSION ALSO WAS REPLACED IN OCT. 2003. WE FEEL THE COMPANY HAS HAD AMPLE TIME TO REPAIR THE CAR. THEY EVEN ADMIT THEY CAN'T FIX IT. WE ARE SEEKING A REPLACEMENT (COMPARABLE) VEHICLE OR A REFUND SO THAT WE CAN GET A VEHICLE THAT WORKS. I REFUSE TO GO THROUGH ANOTHER WINTER LIKE THAT. *AK
CHECK ENGINE LIGHT KEEPS COMING ON, EVERY 2000 MILES. IT IS ALWAYS THE SAME THING, A RICH FUEL MIXTURE. THIS PROBLEM AFFECTS THE ACCELERATION OF THE VEHICLE. WHEN THE DRIVER STEPS ON THE GAS, THE CAR EITHER BUCKS AND WON'T GO, OR JUST BOGS DOWN AND WON'T ACCELERATE. THIS IS DANGEROUS WHEN TRYING TO MERGE IN TRAFFIC ON BUSY, CONGESTED HIGHWAYS. EVERYTIME THIS HAPPENS, WE TAKE IT TO THE DEALER AND THEY KEEP IT SEVERAL DAYS TO A WEEK BEFORE THEY CAN FIGURE OUT WHAT IS WRONG. THIS IS THE 3RD TIME SINCE APRIL 2003 FOR THE SAME ISSUE. *LA
WHILE DRIVING AT A NORMAL SPEED VEHICLE WILL OVERHEAT, CAUSING THE FLUID TO BURN DRY. THERE IS NO POWER OR ACCELERATION.*AK
WHILE DRIVING SEAT BACK RECLINER BOLT BROKE. DRIVER'S SEAT BACK FELL BACK, CAUSING THE DRIVER TO LOSE CONTROL TEMPORARILY.*AK
CONSUMER STATES THAT WINDSHIELD CRACKED WHILE SITTING IN DRIVEWAY, AND MECHANIC REPLACED IT. SECOND TIME WINDSHIELD CRACKED, THE SAME THING HAPPENED. BUT NOW THEY DO NOT WANT TO REPLACE IT BECAUSE THEY CLAIM THAT A VERY SMALL ROCK HIT THE WINDSHIELD AND CAUSED IT TO CRACK. HOWEVER, IT DID NOT CRACK BECAUSE HE HAD NOT BEEN DRIVING VEHICLE.*AK
KIA-SEDONA. WINSHIELD CRACKS. BATTERY DRAINES WHEN VAN SITS 2 OR MORE DAYS. I HV CONTACTED THE DEALR. AM SCHEDULING SERVICE. HAVE HAD TO JUMP START THE VAN 3 TIMES IN THE LAST YEAR. WINSHIELD CRACKED RECENTLY WHILE DRIVING(NO OBJECTS INVOLVED). BELIEVE THIS IS AN ONGOING PROBLEM. FRIEND HAS SIMILIAR PROBLEM WITH 2002 SEDONA. DEALER REPLACED. DRIVER WINDOW CLOSES TOO TIGHTLY WHEN BUTTON IS HELD TO CLOSE. MAKES CRACKING NOISE. *AK
LEFT MIDDLE REAR SEAT WILL NOT LOCK CHILD SAFETY SEAT IN PLACE. SEAT BELT SHOULD LOCK IN PLACE ONCE SEAT BELT IS IN USE AND FULLY RETRACTED HOWEVER IT DOES NOT. SEAT BELT HAS BEEN REPLACED THREE TIMES WITH SAME RESULT.
CHARGING SYSTEM UNDER ENGINEERED. BATTERY FAILS TO CHARGE IN HOT WEATHER, SAY 90 F OR ABOVE. AMPERAGE TOO LOW FOR USE IN HOT WEATHER WITH AC AT FULL POWER, ESPECIALY WHEN IDLING. I HAVE TRIED A LAGER BATTERY 1,000 CCA, BUT ITS ONLY A TEMPORARY FIX. AS THE HOT DAYS GO BY THE BATTERY STARTS TO LOSE ITS POWER AND THEN I NEED TO DRIVE THE VEHICLE FOR A LONG TIME BEFORE THE BATTERY IS FULLY CHARGED AND I MEAN 3HR OR MORE OF A DRIVE! I HAVE HAD TO JUMP START 2002 KIA SEDONA 6 TIMES IN HOT WEATHER. TALKED TO DEALER ABOUT IT. THEY SAID IT WAS A VERY COMMON COMPLAIT WITH THE KIA SEDONA IN HOT WEATER CITIES AND THAT KIA IS NOT GOINT TO CHANGE THE WIMPY ALTERMATOR WITH A MORE BEEFY ONE. AS A FORMER TECHNICIAN I KNOW THAT THIS IS A FIRE HAZARD, RADIOS AND OTHER ELECTRONICS WILL SHORT OUT IF NOT REMEDIED. CORTRARY TO MAIN BELIEF THAT ONLY HIGH VOLTAGE CAN CAUSE A SHORT I HAVE FOUND THAT LOW VALTAGE CAN CAUSE A SHORT THEN WHEN YOU INCREASE YOUR VOLTAGE BY JUMP STARTING YOU CAN CAUSE A FIRE. SO HEADS UP (TICK, TOCK,TICK ,TOCK)
THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE PASSENGER SIDE MIDDLE ROW SEAT BUCKLE BECAME UNLATCHED WHICH WAS OCCUPIED BY AN INFANT IN A CAR SEAT. *AK THERE WERE THREE INJURIES. *JB
THE WINDSHIELD CRACKS TOO EASILY. I WILL BE REPLACING THE WINDSHIELD FOR THE 2ND TIME IN 18 MONTHS. THEY TELL ME IT IS A ROCK CHIP, HOWEVER, THE LAST WINDSHIELD (FACTORY INSTALLED HAD 2 CRACKS IN IT. THIS WINDSHIELD HAS 5 CRACKS. ALL START IN THE BLACK AREA OF THE WINDSHIELD. I TRULY AM WORRIED THAT THIS IS AN ONGOING PROBLEM AND I WILL BE REPLACING THE WINDOW AGAIN. *AK
FROM 2ND WEEK WE COMPLAINED OF ENGINE NOISE. EACH TIME NO PROBLEM WAS FOUND. FEW MONTHS LATER CK ENGINE CAME ON. A SPARK PLUG WAS REPLACED. 1 MONTH LATER CK ENGINE LIGHT ON AGAIN. NEW FUEL INJECTOR. 2 DAYS LATER CK ENGINE LIGHT AGAIN. NEEDED NEW MOTOR AT 3800 MILES. 1 WEEK LATER CAUGHT ON FIRE IN OUR GARAGE. KIA REGIONAL MANAGEMENT CHRIS BUTLER SAID THEY WOULD REPAIR DAMAGES FROM FIRE BUT HAD NO CONCERN THAT OUR 6 MONTH OLD VAN WITH ONLY 3800 MILES ALREADY HAD THE MOTOR REPLACE AND CAUGHT ON FIRE. HIS ADVISE DON'T PARK IN THE GARAGE ANYMORE SO WE WON'T HAVE TO WORRY ABOUT IT BURNING DOWN OUR HOUSE. IRONIC THAT WE CHOOSE THIS VAN BECAUSE WE THOUGHT IT WOULD BE EASIER AND SAFER FOR OUR KIDS. NOW I FEAR OUR FAMILIES SAFETY EVERYDAY BECAUSE WE HAVE IT. *AK
BATTERY KEEPS ON DYING, NEEDING BOOST. RECEIVED RUARY JANUARY 2003. THAT ONE DIED IN FEB. THEY REPLACED RADIO, SAYING IT HAD A SHORT. BUT BATTERY DIED AGAIN. THEN THEY SAID AN ALTERNATOR WIRE WAS LOOSE. THEY RECONNECTED IT. BUT BATTERY DIED AGAIN, THE FOLLOWING MONTH. BACK FOR SERVICE ON 6/2/03. AFRAID ELECTRICAL SYSTEM MAY FAIL WHILE VEHICLE IS BEING OPERATED. KNOW OF 2 OTHER INDIVIDUALS WITH SAME KIA SEDONA EX THAT THIS HAS HAPPENED TO (BATTERY FAILURE). *AK
BATTERY KEEPS ON DYING, NEEDING BOOST. RECIEVED NEW ONE IN JANUARY 2003. THAT ONE DIED IN FEB. THEY REPLACED RADIO, SAYING IT HAD A SHORT. BUT BATTERY DIED AGAIN. THEN THEY SAID AN ALTERNATOR WIRE WAS LOOSE. THEY RECONNECTED IT. BUT BATTERY DIED AGAIN, THE FOLLOWING MONTH. BACK FOR SERVICE ON 6/2/03. AFRAID ELECTRICAL SYSTEM MAY FAIL WHILE VEHICLE IS BEING OPERATED. KNOW OF 2 OTHER INDIVIDUALS WITH SAME KIA SEDONA EX THAT THIS HAS HAPPENED TO (BATTERY FAILURE).*AK
DRIVING ON INTERSTATE AND VEHICLE SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES AND SLOWED THE VEHICLE FROM 65 MPH TO 35MPH RIGHT AWAY. THIS PROBLEM HAS HAPPENED 5 TIMES, 5/21/03, 5/23/03, 5/24/03, 5/27/03, 5/28/03. VEHICLE HAS BEEN TO DEALER SERVICE DEPT. 5/21/03, 5/23/03, 5/27/03, 5/28/03.
REMOTE ENTRY LOCKS OFTEN DO NOT WORK. DEALER SAID OTHER OWNERS HAVE COMPLAINED OF THE SAME THING BUT MANUFACTURER IS UNABLE TO PINPOINT THE PROBLEM AND NO FIX IS CURRENTLY AVAILABLE. *NLM
THE REAR SEAT BELT WAS REPLACED PER RECALL 03V-017000. AFTER THE SEAT BELT WAS REPAIRED THE CONSUMER WAS UNABLE TO SECURE A CHILD SAFETY SEAT IN THE REAR SEAT BECAUSE THE BELT WOULD NOT LOCK/RETRACT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE BELT IS SUPPOSE TO RETRACT BACK AFTER BEING PULLED OUT. *NLM
AFTER SEVERAL ATTEMPTS TO START THE VEHICLE IT WAS TOWED TO A MECHANICS GARAGE. THE MECHANIC STATED THE FUEL PUMP WAS DEFECTIVE. *NLM *JB
MY 2002 KIA SEDONA HAS APPROXIMATELY 54000 MILES. AT APPROX 34000 MILES, WE ENCOUNTERED A VERY SERIOUS SAFETY PROBLEM WITH THE VEHICLE SURGING FORWARD AT STOP SIGNS, RED LIGHTS, AND BUSY INTERSECTIONS. IT WAS AS IF WERE SITTING AT A STOP SIGN W/ ONE FOOT ON BREAK AND A GHOST WAS STOMPING ON THE ACCELARATER. KIA CHANGED OUT THE WIRING HARNESS AND THIS SEEMED TO FIX THE PROBLEM.*AK
THE VEHICLE DID NOT HOLD WHEN GOING DOWN A HILL OR NO LOW RANGE. THERE WAS A KNOCKING SOUND COMING FROM THE MOTOR(DEALER DIDN'T FIND PROBLEM), AND A WIND NOISE HAD COME FROM THE FRONT GLASS WHILE THE VEHICLE WAS IN MOTION. *NLM *SCC
1 MAY 03 UPDATE FROM LETTER BELOW (SENT KIA ADDRESSES-SIDE NOTE: WITHOUT "OUTLOOK" YOU CANNOT CONTACT KIA SUPPORT VIA E-MAIL, LETTER CUT TO NOTHING TO MEET WORD REQUIREMENT) KIA CUSTOMER AFFAIRS (STEVE LAREZ 800 225-3193) CONTACTED ME SAID THEY WOULD LOOK INTO IT (21 APR 03). STEVE CALLS ME BACK (22 APR 03) TO INFORM ME THAT HE HAS TALKED TO THE DISTINCT REP AND THAT THE BEST THEY WOULD DO WAS OFFER A WINDSHIELD AT WHOLESALE COST. TODAY, I WRITE TO YOU FOLKS AFTER SEEING A SIMILAR COMPLIANT IN YOUR DATABASE (FILED 30 AUG 2001), NOTE OTHER SIMILAR 2002 SEDONA WINDSHIELD COMPLAINTS MAY BE FOUND AT WWW.CARSURVEY.ORG I AM VERY CONCERNED ABOUT REPLACING THE WINDSHIELD (AGAIN!) AND HAVING THE SAME THING HAPPEN (AGAIN!). THREE WINDSHIELDS CRACKED IN 18 MONTHS IS NOT REASONABLE. OR AT LEAST NOT TO THE PRUDENT MAN. KIA FOLKS: 16 APR 03 I REALLY NEED SOME HELP. BOTTOMLINE: I HAVE HAD 2002 KIA SEDONA FOR LESS THAN 18 MONTHS THE WINDSHIELD HAS CRACKED FOR THE THIRD TIME * SEPT 01 (LATE) - BOUGHT THE SEDONA. * OCT 01 (~ MID) - WINDSHIELD #1 CRACKED. NO PARTS IN THE SYSTEM FOR A 2002; KIA DID NOT COVER THE REPLACEMENT * DEC 01 - WINDSHIELD, #2 INSTALLED * FEB 02 - I-65 OUTSIDE OF LOUISVILLE, WINDSHIELD #2 CRACKS. * APR 02 '' KIA BILL PENNY GOODWILLS WINDSHIELD #3 * MAR 03 - I-565 TOWARDS DECATUR WINDSHIELD #3 CRACKS ON ALL THE WINDSHIELDS THE CRACKS STARTED IN THE BLACK AREA NEAR RUBBER SEAM. SOME POINTS: * OUR SEDONA IS A GREAT CAR, EXCEPT THE WINDSHIELD * THE INTERNET HAS OTHER 02 SEDONAS WITH THE SAME WINDSHIELD PROBLEMS * THREE WINDSHIELDS CRACKING INSIDE OF 18 MONTHS IS EXCESSIVE - OUR SEDONA IS OUR FOURTH VAN OVER 15 YEARS. THE OTHER VANS HAD ONE CRACKED WINDSHIELD IN 14 YEARS. A COUPLE OF POTENTIAL PROBLEMS: - MOUNTING PROCEDURES/TECHNIQUES AND OR THE DESIGN - WINDSHIELD ROBUSTNESS (NOT DESIGNED TO ACCEPTED INDUSTRY STANDARD) - MY OTHER KIA''S (2) HAVE NO WINDSHIELD PROBLEMS
THE MINI-VAN STARTED WITH A SIMPLE OIL LEAK THAT DEVELOPED INTO A CRACKED OIL FILTER HOUSING ON THE ENGINE TO THEN 3 BURNED OUT COILS AND TWO CHECK ENGINE LIGHTS ALL WITHIN 30 DAYS. CAR STILL IN SHOP. EB. *NLM
WHILE MY WIFE WAS GOING TO WORK FEBRUARY 27,2003 THE KIA SEDONA'S GAS PEDAL CONTINUED TO JAM WHICH RESULTED IN IT TO SPEED UNCONTROLLABLE. WHEN I FOUND HER ON THE SIDE OF THE ROAD SHE DIDN'T WANT TO DRIVE IT, SO I DROVE TO THE DEALER, ITS BEEN THERE EVER SINCE UNABLE TO REPAIR IT. *NLM
WHILE DRIVING THE VEHICLE AT ANY SPEED AND NO WARNING THEY CAN SMELL STRONG CHEMICAL FUMES THROUGH OUT THE VEHICLE FUMES COMING FROM THE HEATER VENTS. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE THE PROBLEM. TS
CONSUMER STATES THE SEAT BELTS DOES NOT LATCH. DEALER HAS BEEN NOTIFIED. PH
THE BRAKE ROTORS ARE WEARING CAUSING VIBRATIONS AND EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. PH
THE VEHICLE WOULD JERK BACK AND FORTH OR SHAKE FORCEFULLY AND UNCONTROLLABLY AT VARIOUS SPEEDS, INCLUDING WHILE TRAVELING ON THE HIGHWAY AT 50 MPH, THE VEHICLE WOULD ALSO STALL UNEXPECTEDLY WHILE IN MOTION FORCING THE DRIVER TO SUDDENLY TRY TO STEER TO SAFETY WITHOUT POWER STEERING. THE VEHICLE IDLED LOW WHEN STOPPED AND SUDDENLY LUNGES FORWARD ON IT'S OWN WHILE THE DRIVERS FOOT WAS ON THE BRAKES. THE SERVICE DEALERS WERE UNABLE TO DUPLICATE THE PROBLEM. THE VALVES, FILTERS AND WIRING WERE CHANGED. *JB *SC
MULTIPLE ELECTRICAL PROBLEMS WITH 2002 KIA SEDONA MINIVAN INCLUDING FRONT WINDOW NOT WORKING; TRUNK/BACKLATCH NOT OPENING (TWICE); CHECKENGINE LIGHT(TWICE); FRONTBLOWER FOR HEATER/AIRCONDITONING NOT FUNCTIONING (TWICE). PROBLEMS STARTED NOV. 2002 AND ARE ONGOING.
MY 2002 KIA SEDONA HAS EXPERIENCED MULTIPLE PROBLEMS SINCE I BOUGHT IT IN MARCH, 2002. MAJOR ELECTRICAL PROBLEMS, BATTERY REPLACEMENT, SLIDING DOOR FAILING TO CLOSE, ENGINE NOISE, AIR CONDITIONER PROBLEMS. HAVE CONTACTED MANUFACTURER AND DEALER. SOME ISSUES RESOLVED - - OTHERS UNABLE TO BE DIAGNOSED OR REPLICATED. FEAR THAT ENGINE, ELECTRICAL SYSTEM IS STILL NOT WORKING PROPERLY AND WILL FAIL AND CAUSE AN ACCIDENT.*AK
VEHICLE STALLED DUE TO AN ELECTRICAL COMPONENT SHORTING OUT THE BATTERY. THE BATTERY WAS REPLACED 4 TIMES AND ALTERNATOR WAS REPLACED ONCE. ALSO, THE ENGINE LIGHT CAME ON WHILE DRIVING. DEALERSHIP REPLACED THE ENTIRE MOTOR. VEHICLE BURNED EXCESSIVE FUEL UNDER NORMAL DRIVING CONDITION. THE ABOVE REPAIRS ONLY PROVIDED A TEMPORARY SOLUTION FOR THE PROBLEMS.*AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH WIPERS NOT WORKING PROPERLY WHEN THE WEATHER IS BELOW ZERO. PLEASE PROVIDE FURTHER INFORMATION. TS
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE EXHAUST STARTED TO LEAK FLUID CAUSING AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
2002 KIA SEDONA AT 19,604 MILES TOOK IT TO THE DEALERSHIP FOR THE FLOORBOARD BUCKLES ON THE DRIVER SIDE WHEN THE STEERING WHEEL IS TURNED TO A FULL ROTATION, NO PROBLEM FOUND AT THAT TIME , THEY SAID THEY COULD FEEL NOTHING. AT 25,000 MILES RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM, TEST DROVE THEY COULD FEEL THE FLOORBOARD BUCKLE AND WAS TOLD IT IS NORMAL. NOW AT 41,000 MILES I HAVE THE SAME PROBLEM BUT THE INSIDES OF THE FRONT TIRES WORE DOWN TO THE CORDS AND I HAD TO HAVE THE TIRES REPLACED. *LA
FRONT DISCS BRAKES WARPING, APPEAS TO REOCCUR AT REGULAR INTERVALS. I TOOK MY KIA SEDONA TO HAVE THIS CORRECTED AT THE DEALER IN 12/1/02. IT HAD ITS ROTORS AND PADS REPLACED, BUT THE SAME PROBLEM REOCCURED WITH IN 5K MILES. I DID NOT TAKE SEDONA FOR SERVICE UNTILL IT GOT REALLY BAD ESPECIALY WHEN EXITING THE FREEWAY. BUY THIS TIME MY BAKE WORRANTY HAD EXPIRED. MY BAD. THE DEALER STILL WORKED WITH ME AND RESUFACED THE ROTORS FOR A MINIMAL CHARGE. 3K MILES LATER ROTORS REWARP, AT THIS TIME I DECIDED TO PUSHES A SET OF NEW ROTORS, PADS AND ISTALL THEM MY SELF. THE SEDONA WORKED GREAT FOR 7K MILES THEN DISC BAKES REWARP.THIS TELLS ME THAT THE BRAKE ROTOS ARE UNDER ENGINEERED. SO WITH THIS IN MIND, I SENT MY OLD ROTORS TO BE RESURFACED, CROSSED DRILLED AND SLOTTED. WITH A NEW SET OF REGULAR PADS I REINSTALLED MY ROTORS AND PADS. SO FAR I GOT 35K MILES ON THESE BRAKES AND THEY STILL HAVE PLENTY OF MEAT WITH NO WARPING. MY KIA SEDONA HAS 50K MILES AND NO OTHER BRAKING PROBLEMS HAVE ACCURED.
CONSUMER STATES THE REAR BACK SEAT DOES NOT BUCKLE UP AT ALL. O TO THE REAR TRACK TO THE VEHICLE SEAT, NOT INSTALLED CORRECTLY NOTIFIED.
THE BRAKE PEDAL PLACEMENT MAKES IT EASY TO SIMULTANEOUSLY PRESS BOTH THE BRAKE AND ACCELERATOR PEDAL WHEN ATTEMPTING TO STOP THE VEHICLE. ON ONE OCCASION THE VEHICLE CRASHED INTO THE WALL OF THE CONSUMER'S GARAGE. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
CONSUMER STATES THAT DURING A VEHICLE ACCIDENT THE FRONT SEAT BELTS BUCKLES WILL NOT LATCH PROPERLY CAUSING INJURIES TO THE CONSUMER. DEALER NOTIFIED. MR
THE FUSE BOX CAUGHT ON FIRE . DEALER HAS BEEN NOTIFIED. PH
ON JULY 4, 2002 WE PURCHASED A 2002 KIA SEDONA MINIVAN. IMMEDIATELY AFTER DRIVING OUT OF THE DEALERSHIP WE PARKED AT A STORE, WHEN WE RETURNED TO THE VEHICLE IT WOULD NOT START. WE CALLED THE DEALERSHIP AND THEY SENT OUT A TOW TRUCK. THE VAN WAS TOWED TO THE DEALERSHIP AND THE SERVICE ADVISER INDICATED THAT THEY HAD NUMEROUS COMPLAINTS REGARDING A DRIVER SEAT RELAY THAT WAS CAUSING THE BATTERIES TO GO OUT ON THIS YEAR, MAKE AND MODEL OF VEHICLE. HE INDICATED THAT THEY WERE CHANGING ALL RELAYS. THEY REPLACED WITH NEW BATTERY AND NEW RELAY ON THE VAN. THE VAN CONTINUED TO GIVE US PROBLEMS, THE WHOLE ELECTRICAL SYSTEM (STEREO, WINDOWS, DOOR LOCKS) WOULD GO OFF AND ON AS WE WERE DRIVING. IF WE WOULD STOP VEHICLE, THE VEHICLE WOULD NOT START. WE HAD NUMEROUS JUMP STARTS. WE TOOK THE VEHICLE IN APPROX. 4 OR 5 TIMES TO THE DEALERSHIP WITH COMPLAINTS REGARDING PROBLEMS, THERE WAS BLACK SMOKE COMING OUT OF THE EXHAUST WHEN WE WOULD START THE VEHICLE. BRAKES WOULD SQUEAL WHEN APPLIED. VAN WAS TERRIBLY HOT UNDER THE CAR AND IT WOULD BLOW OUT THE HEAT AND ALMOST BURN US. I ASKED THE SERVICE ADVISER IF THEY COULD EXCHANGE THE VAN FOR ANOTHER ONE AND HE INDICATED THAT THEY HAD TO HAVE A CONTINUOUS REPORT OF REPAIRS IN ORDER TO TURN IT IN AS A "LEMON". WE WERE TRAVELING IN MEXICO FOR BUSINESS AND PLEASURE WHEN OUR VAN STARTED ON FIRE ON THE HIGHWAY AND OTHER AUTOS NOTICED AND WAVED US DOWN TO STOP. WE NOTICED, PULLED OFF THE ROAD SAFELY AND ALL 6 ADULT PASSENGERS WERE ABLE TO GET OUT SAFELY AND RUN AWAY FROM THE VEHICLE AS IT STARTED EXPLODING. THE FIRE CAME FROM ALL UNDERNEATH OF THE VAN. THE MEXICAN FEDERAL HIGHWAY POLICE CAME TO WHERE THE VAN WAS AND TOOK A REPORT OF THE INCIDENT. THE VAN BURNT DOWN TO A SKELETON. I REPORTED THE INCIDENT TO THE KIA CUSTOMER SERVICE, THEY DENIED OUR CLAIM WITHOUT NO EXPLANATION. NO ONE EVER CALLED TO FIND OUT THE FACTS OR GATHER INFORMATION. OBVIOUSLY, THEY DID NOT EVEN LOOK AT THEIR OWN SERVICE REPAIR TICKETS. *JB
THIS STARTED AS A SLIGHT KNOCK & WITHIN 5 MINUTES THE ENGINE WAS SCREAMING LOUD KNOCKING BANGING CLANKING ETC. TOTAL LOSS OF POWER, AND SLIPPING OF GEARS ON TOP OF WHAT SOUNDING LIKE THE ENGINE FALLING APART. THEY TOOK A MONTH TO REPLACE THE ENGINE NOW I HAVE HAD NUMEROUS SPEEDOMETER, CHECK ENGINE, ODOMETER & CHECK ENGINE FAILURES/MALFUNCTIONS. DT
SEAT BELT BUCKLE IS NOT LOCKING SEAT BELTS IN PLACE. CONTACTED DEAL AND DEALER WAS AWARE OF THE PROBLEM.AK
Data synced from NHTSA on May 4, 2026