NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Kia Sedona. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THE SLIDING DOOR BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE MANUAL AND ELECTRICAL SWITCH FAILED TO RELEASE THE SLIDING DOOR. THE PROBLEM OCCURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER RECOMMENDED THE REPLACEMENT OF SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURED WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
ON TWO OCCASIONS WE WERE UNABLE TO SHIFT THE VAN OUT OF THE PARK POSITION. IT APPEARED TO BE STUCK. THE FIRST TIME IT HAPPENED, MY HUSBAND SHUT THE VAN OFF, AND TURNED IT BACK ON AND IT FIXED THE PROBLEM. THE SECOND TIME IT HAPPENED, I WAS ABLE TO SHIFT IT OUT OF PARK, BUT THE "ESC" LIGHT LIT UP ON THE DASH BOARD. AFTER DOING RESEARCH ON LINE, I REALIZED THIS IS A MAJOR PROBLEM ON PAST KIA SEDONA MODELS AND I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN IN THIS VEHICLE. I HAVE CALLED THE DEALERSHIP AND AM AWAITING A RESPONSE. *TR
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED ON SEVERAL OCCASIONS AND THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,383.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED IT AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT A CODE READ P2106 LIMITED HOME MODE AND P0638 THROTTLE ACTUATOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WOULD CONTACT THE DEALER FOR FURTHER INFORMATION. THE FAILURE MILEAGE WAS 11,100.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE DRIVING 10 MPH, THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD SWAY FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT A WELD ON THE BREAK PEDAL ASSEMBLY FRACTURED AND THE PEDAL ASSEMBLY NEEDED TO BE REPLACED, THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 12, 000.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT WHILE PARKED ON A DOWNWARD HILL, THE REAR PASSENGER ATTEMPTED TO EXIT THE VEHICLE BUT THE DOOR SLAMMED INTO THE PASSENGER, PINNING HER INTO THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FAILURE WAS NOT A SAFETY DEFECT AND THE VEHICLE WAS DESIGNED TO ACT IN THE MANNER IN WHICH IT DID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/13*CN
TL* THE CONTACT OWNS A 2011 KIA SEDONA. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND HEARD A LOUD BANG AND GRINDING SOUND. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT DRIVER'S SIDE AXLE WAS FRACTURED AND WOULD HAVE TO BE REPLACED. ADDITIONALLY, THE POWER WINDOWS AND REAR DRIVER AND PASSENGER SIDE SLIDING DOORS COULD NOT BE OPENED. THE VEHICLE WAS TAKEN FOR INSPECTION AND THE TECHNICIAN STATED THAT THE SENSOR IN THE FRONT DRIVER'S SIDE DOOR PANEL WOULD HAVE TO BE REPLACED. THE CONTACT STATED THERE WAS AN OCCASION WHEN THE GEAR SHIFTER WOULD NOT COME OUT OF PARK. THE CONTACT WAS NOT AWARE OF THE REPAIR PERFORMED TO CORRECT THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2011 KIA SEDONA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO MONITOR THE SITUATION BECAUSE THEY COULD NOT DIAGNOSE A FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT EXPRESSED CONCERN OVER A POTENTIAL ENGINE FAILURE THAT THE DEALERS COULD NOT DIAGNOSE. THE VEHICLE WAS NEVER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,000. UPDATED11/29/11 *BF UPDATED 12/02/11
PARKING SENSOR FAILED AND MY HUSBAND WAS IN A ACCIDENT, IN OUR NOW 3 WEEK OLD 2011 KIA SEDONA, THEY SOLD US THE FLOOR MODEL, WHICH HAD TO BE JUMPSTARTED WE THOUGHT NOTHING OF IT, TOOK IT IN BC LOW GAS MILEGE, AND BC THE DOOR WAS LOSE, THEN 2 DAYS AGO MY HUSBAND WAS BACKING OUT OF A SPOT THE ALARM NEVER SOUNDED, HE IS FINE SO IS THE OTHER DRIVER, WELL WE WENT TO WALMART AND WENT TO BACK OUT AND TH ESENSOR WAS GOING CRAZY, SO I GOT OUT AND NOTHING WAS THERE BUT WHEN I STTOOD DIRECTLY BEHIND THE CAR THE ALARM NEVER SOUNDED, THEN I BACKED MY HUSBAND OUT AND HOPED IN, THE ALARM STARTED TO SOUND AGAIN. WE HAVE 3 CHILDREN, WE GOT THIS CAR BC WE NEW IT WOULD BE A SAFE CHOICE BUT WE HAVE NOT HAD IT LONG AND ARE REALLY UPSET BY ALL OF THIS. *TR
HEAD REST FORCES HEAD DOWN WHEN SITTING STRAIGHT DUE TO BACK PAIN. CONTACTED KIA AND THEY SAID NOT THEIR PROBLEM. THE CHOICE FOR A DRIVER WITH BACK ISSUES THAT REQUIRE SITTING UP STRAIGHT ARE TO REMOVE THE HEAD REST OR DRIVE WHILE EXPERIENCING BACK PAIN. NEITHER OPTION IS SAFE.
TL*THE CONTACT OWNS A 2011 KIA SEDONA LX. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE FROM A STOP AND OTHER TIMES IT ACCELERATED FASTER THAN NORMAL. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS IT SHOULD. UPDATED 3/14/11 *CN THE CONSUMER ALSO STATED THE VEHICLE WOULD STALL WHEN STOPPING ON AN UPHILL OR DOWNHILL GRADE. UPDATED 05/05/11
2011 KIA SEDONA IS THE FIRST KIA I HAVE PURCHASED. ON JUNE 22, 2012, I WAS RETURNING HOME; LIVING ON A HILL I SLOWLY (LESS THAN 10 MPH) TURNED TO THE RIGHT INTO MY DRIVEWAY, WHEN SUDDENLY, WITH NO WARNING, THAT VAN ACCELERATED MAKING A LOUD ROAR. I STOOD ON THE BRAKES WITH LITTLE EFFECT AND THE VAN CONTINUED TO ACCELERATE KNOCKING DOWN THREE 4X4 POSTS EMBEDDED IN CONCRETE, CROSSING THROUGH A GARDEN AND THEN INTO A BUSH. THE VAN WAS HEADED TO A 20 FEET DROP AT THE EDGE OF MY PROPERTY. FORTUNATELY, A TALL BUSH, AND BAMBOO THICKET HAD BEGUN BUILDING UP UNDER AND IN FRONT OF THE VEHICLE TO STOP ITS PROGRESS. THE VAN STOPPED JUST SHORT OF THE DROP OFF, UNABLE TO GO FURTHER. IT REQUIRED A SPECIAL TOW TRUCK TO RETRIEVE THE VAN. THE VAN WAS OK TO DRIVE, BUT HAD NEARLY $11,000 DAMAGE TO THE FRONT AND SIDE. I DID NOT SUFFER INJURY, BUT I AM ADAMANT THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE KIA HAS POTENTIAL FATAL SHORTCOMINGS, WHICH SHOULD BE CORRECTED OR THE MODEL TAKEN OFF THE ROAD. *BF UPDATED 10/17/12