NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I am experiencing a recurring issue with gas backflow at the gas pump, whereby gasoline expulses back out of the nozzle and onto my hands and clothing. It happens every time.
When driving there was a clunking noise and then the steering was hard to steer and the battery light came on & had to have it towed to find out that the harmonic balancer bolt broke. There are hundreds of complaints online about this same issue happening with these engines as this is a poor design. This is a safety hazard and very dangerous since you loose the steering and should be recalled.
Electrical fire under drivers dash. While trying to drive the kia . called fire department and they responded quickly. I know there was recall on 2006 and believe 2005 should have been included Thanks [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Rear suspension rusted from chassis. Google search shows multiple people with same issue. Issue making car unsafe to drive. Car has extreme rust problems.
The contact owns a 2005 Kia Sorento. The contact stated while turning left, the steering wheel was very difficult to turn. The contact mentioned that all her strength was needed to turn the steering wheel. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft bolt needed to be replace. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
My 2005 Kia Sorento’s headlights keep going out. I get new bulbs and even replaced the whole headlight thing and checked the wiring hoping to fix the problem and nothing. Works great for one day and then the next one or both are out. It is very dangerous to myself and my children who are under the age of 5. This is my only vehicle as I am a single mother and cannot afford the constant repairs let alone a new vehicle. This is ridiculous. I can’t go no where after 5 in the winter time since my lights go out and I have errands to run, school and work. I’ve heard this happens too often. This is a problem that not only should be addressed but is extremely dangerous for all drivers !
NOTICED THAT I HAD A BRAKE LIGHT OUT ON THE PASSENGER SIDE,REPLACED IT WITH PROPER BULB 1157.A DOUBLE FILAMENT BULB. IT APPEARS THAT IS ALSO THE TAIL LIGHT? CHECKED LIGHT AND IT WORKED BUT LATER REALIZED THAT WHEN I PRESSED THE BRAKE PEDAL THE BRAKE LIGHT WAS OUT.THE NEXT DAY NOTICED THE DRIVER TAIL LIGHT WAS OUT AND REPLACED IT BUT LATER REALIZED THE BRAKE LIGHT DIDNT WORK,AS WELL AS MY CRUISE CONTROL STOPPED WORKING AT THE SAME TIME.WENT TO AN AUTO CARE STORE THEY REPLACED BOTH OF THE LIGHTSAND AGAIN TAIL LIGHTS WORKED BUT WHEN I PRESSED BRAKE PEDAL NO LIGHTS. CHECKED AND REPLACED THE FUSE JUST TO BE SURE AND AT THIS POINT I GOT ON THE INTERNET AND SEEN 285 COMPLAINTS WITH THE SAME PROBLEM AND THE MAJORITY OF THEM SAID THERE CRUISE CONTROL HAD STOPPED WORKING AS WELL AS THE SPORTAGE MODEL AND THE KIA SOUL.MOST SUGGESTIONS SAID REPLACE THE BRAKE SWITCH. I ALSO CHECKED FOR FAULTY WIRING AND THAT HAS NOT APPEARED TO BE THE PROBLEM AND MECHANICS 90 % OF THE TIME WERE UNABLE TO RESOLVE THE ISSUE. WHY HAS THERE NOT BEEN A RECALL OR SOME SOLUTION TO THIS PROBLEM RESEARCHED BY KIA MECHANICS? IM STILL WAITING FOR THE ANSWER AND I SUSPECT MANY OTHER PEOPLE ARE TOO!!!!!!THANK YOU VERY MUCH AND IHOPE YOU WILL BE ABLE TO SOLVE THIS OR ISSUE A RECALL ON THE BRAKE SWITCH? OR THE CRUISE CONTROL SENSOR MAYBE IDK.
A TRUCK HAULING CARS CAME THROUGH MY NEIGHBORHOOD AND AS HE WAS TURNING HE HIT MY CAR WITH THE TRAILER WHEN MY VEHICLE WAS PARKED AND DID NOT STOP.
Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and broke in half, and the rear-end rusted out on it too. It was said it was caused by a design flaw that wouldn't allow the water to drain properly. They have recalls on it in the uk and other countries.
THE AIRBAG LIGHT IS SHOWS UP ON THE BOARD OF THE CAR NEED TO KNOW WAS GOING ON WITH THE CAR
PASSENGER AIR BAG SEAT MATT FAULTY. PASSENGER AIRBAG DOES NOT COME ON.
THE HARMONIC BALANCER MOUNTING BOLT SHEARED AND STRIPPED THE THREADS IN THE CRANKSHAFT OF MY 2005 KIA SERENTO. THE MECHANIC HAD MY CAR FOR 3 MONTHS TRYING TO FIX THIS PROBLEM. THIS IS EVIDENTLY A DESIGN ISSUE AND SHOULD HAVE A RECALL ISSUED. THIS PROBLEM COST ME A LOT OF MONEY TO FIX. (THE CAR WAS IN MOTION WHEN THE HARMONIC BALANCER FELL OFF) MY WIFE STRUGGLE TO GET THE CAR HOME DUE TO LOST OF BELTS.
THE DRIVE SHAFT PULLEY FELL OFF NOT ONLY ON MINE I KNOW 2 OTHERS THAT DRIVE A KIA AND THEIRS FELL OFF ALSO
I HAVE A 2005 KIA AND THE GAS TANK SEEMS TO BE SPLITTING AT THE SEAMS NOTHING I DID OR HAVE DONE TO CAUSE THIS IT HAS BECOME A BIG FIRE RISK
BATTERY AND BRAKE LIGHT CAME ON AND LOST POWER STEERING CONTROL, POWER STEERING BELT CAME OFF AND AC BELT HAD TO GET TOWED HOME. WHEN I WENT UNDER THE HOOD NOTICED THE DAMPER PULLEY WAS WOBBLY THE BOLT IN THE MIDDLE WAS STILL IN PLACE HAD THIS HAPPEN TWICE BEFORE ISSUE WAS FIXED AND IT HAPPENED AGAIN. CAN'T AFFORD TO TAKE TO A PROFESSIONAL MECHANIC BECAUSE I'M A SINGLE MOTHER OF 4 CHILDREN AND I NEED MY CAR RUNNING. I WAS DRIVING INTO A SHOPPING PLAZA PARKING LOT WHEN IT HAPPENED AND AS I TURNED IN THAT'S WHEN THIS HAPPENED.
I WAS DRIVING DOWN THE HIGHWAY WITH MY 7 MONTH OLD BABY IN THE BACKSEAT IN HIS CHILD SEAT. I WAS ABOUT 10 MILES INTO MY DRIVE WHEN I HEARD A PUFF AND A SMALL WHISTLE OF AIR. I THOUGHT MY PASSENGER WINDOW HAD COME DOWN SOME OR MAYBE I HAD LEFT THE DOOR OPENED AND IT WAS LETTING AIR IN. WHEN I TRIED TO PUT MY EAR CLOSER TO THE SOUND I HEARD IT COMING FROM THE TOP OF MY CAR. I TURNED TO THE SUNROOF COVER AND SLID IT OPEN SLIGHTLY TO SEE WHAT HAPPENED AND I IMMEDIATELY NOTICED THE WHOLE GLASS WAS CRACKED. AS I KEPT GOING DOWN THE ROAD I COULD HEAR SMALL PIECES OF GLASS FALLING OFF AND INTO THE SLOT WHERE THE SUNROOF SLIDES INTO. IF I WOULD HAVE HAD THAT OPEN THERE COULD HAVE BEEN SHARP PIECES OF GLASS THAT COULD HAVE FALLEN ONTO MY BABY.
KIA HAD A LAWSUIT INVOLVING THE CRANKSHAFT BOLT. THE LAWSUIT IS YVONNE ROBINSON VS KIA. I BOUGHT THE VEHICLE FROM SOMEONE WITH ONLY 25,000 MILES LAST YEAR 2017. MY CHILDREN WERE DRIVING BACK TO COLLEGE ON 11 AUGUST 2018. THE CRANKSHAFT BOLT BROKE WHICH CAUSES THE VEHICLE TO LOSE STEERING. MY CHILDREN WERE ALMOST IN A TERRIBLE ACCIDENT WHICH COULD HAVE COST THEM THEIR LIVES. MY SONS GO TO SCHOOL IN ATLANTA AND THE CRANKSHAFT BROKE IN NORTH CAROLINA. I HAD MY CHILDREN CALL OUR INSURANCE COMPANY FOR ROADSIDE ASSISTANCE AND THEY COULDN'T FIX IT OBVIOUSLY BECAUSE IT WAS THE CRANKSHAFT BOLT. HE GOT THEM SAFELY TO PEPBOYS AND THEY HAD TO SPEND THE NIGHT IN NORTH CAROLINA AND THE NEXT DAY PEPBOYS CONFIRMED IT WAS THE CRANKSHAFT BOLT. I FOUND OUT THERE WAS A LAWSUIT CONCERNING THE CRANKSHAFT BOLT. PEPBOYS SAID IT WOULD BE $2000 TO FIX. I CALLED KIA ON 13 AUGUST 18 AND THEY TOLD ME THEY WOULD TAKE CARE OF IT AND WOULD CALL IN A COUPLE DAYS. THEY ARE STILL GIVING ME THE RUN AROUND. THIS WAS SOMETHING THAT WAS INVOLVED IN A LAWSUIT AND IT CONCERNS SAFETY. PLEASE HELP ME HOLD KIA ACCOUNTABLE. THEY KNOW THIS IS A DEFECTIVE PRODUCT. THE VEHICLE IS STILL IN NORTH CAROLINA BECAUSE I'M WAITING TO HEAR BACK FROM KIA. I'M A RETIRED NAVY VETERAN WHO DESERVES TO BE TREATED FAIR AND NOT HAVE MY LOVED ONES LIFE AT RISK BECAUSE OF THEIR DEFECTIVE PRODUCTS
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING 10 MPH, THE CRANKSHAFT DETACHED FROM THE VEHICLE, CAUSING THE VEHICLE TO COME TO A COMPETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS THEN TOWED TO THE DEALER (KIA STORE CLARKSVILLE, 826 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (866) 545-2429) WHERE THE CRANKSHAFT WAS REPLACED, BUT OIL STARTED LEAKING FROM THE CAMSHAFT SEAL AFTER THE REPAIRS. THE MANUFACTURER WAS CALLED AND STATED THAT FURTHER REPAIRS WERE NOT COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 123,000.
MY WIFE DRIVES THIS CAR PRIMARILY. SHE ASKED ME LAST WEEK TO SEE WHAT I THOUGHT ABOUT WEIRD NOISES FROM THE REAR BRAKES WHEN APPLYING. I COULD NOT RECOGNIZE THE NOISES, SO I TOOK IT TO A LOCAL SHOP. THE TECHNICIAN HAS FOUND EXTREME RUST ISSUES WITH THE REAR AXLE LINK BRACKETS ON THE AXLE HOUSING BEING RUSTED OUT AND NO LONGER CONNECTED. I HAVE DEALT WITH VEHICLE REPAIR MOST OF MY LIFE, AND KNOW THIS IS AN EXTREMELY DANGEROUS CONDITION. MY WIFE CARRIES HER 83 YEAR OLD MOTHER, AND OUR 3 YEAR OLD GRAND DAUGHTER. I WILL NOT ALLOW HER TO DRIVE IT UNTIL I AM ABLE TO GET IT ON A LIFT AND INVESTIGATE FOR MYSELF. I DO NOT HAVE A SPARE VEHICLE AT THIS TIME I HAVE FOUND THIS TO BE A VERY WIDESPREAD PROBLEM ON THESE AUTOS, AND AM INQUIRING IF THERE IS ANY KNOWLEDGE OF THERE BEING A RECALL FOR THIS ISSUE.
I DROVE MY KIA AND PARKED IN A GROCERY PARKING LOT. I CAME BACK OUTSIDE TO FIND MY CAR'S ENGINE COMPARTMENT WAS TOTALLY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ACTIVELY PUTTING OUT THE FLAMES AS I APPROACHED. NO WARNING THIS WOULD OCCUR. KIA HAS REFUSED TO RETURN MY CALLS OR EMAILS. VERY RELIABLE VEHICLES (I BOUGHT 2 BRAND NEW IN 2005). VERY DANGEROUS, AND APPARENTLY NOT AN UNHEARD OF EVENT WITH CERTAIN KIAS. SEVERAL REPORTS ONLINE AND IN PERSON. COULD HAVE BEEN DISASTROUS HAD I BEEN DRIVING, OR PARKED CLOSER TO OTHER VEHICLES (OR ANY STRUCTURE).
HAVE EXPERIENCED REPEATED FAILURE OF CAM SENSOR, CAM SHAFT PULLEY BOLT, FAILURE OF ENGINE COOLING SYSTEM, FAILURE OF CLUTCH ASSEMBLY AND TRANSMISSION, FAILURE OF AIR CONDITIONING, FAILURE OF ELECTRICAL SYSTEM FOR EXTERIOR LIGHTS.. ALL ISSUES ARE AS DOCUMENTED BY THE HUNDREDS AND HUNDREDS OF COMPLAINTS BY OTHER OWNERS WHO ARE WAITING FOR AN INVESTIGATION, A RECALL, OR ENOUGH DEATHS AND INJURIES TO RECEIVE ANY ASSISTANCE OF ANY KIND FROM THIS ORGANIZATION OR THE MANUFACTURER. I CAN NOT JUSTIFY SPENDING ONE MORE DOLLAR ( $16,000 IN THE 3 YEARS SINCE PURCHASED FOR $4,000).TO REPAIR THIS VEHICLE AND IT IS ONCE AGAIN INOPERABLE FOR THE SAME ISSUES. . NO CAR DEALER WANTS IT AS A TRADE IN, THE STANDARD OFFER IS $300. I CANNOT SELL IT TO ANYONE AND THEN FACE MYSELF IN MIRROR. PERHAPS A PUBLIC SAKE... $1 PER MINUTE TO ANYONE WHO WANTS TO BASH A KIA (SLEDGEHAMMER PROVIDED). PROCEEDS WILL BE APPLIED TO PURCHASE OF REPLACEMENT VEHICLE, WHICH WILL NOT BE A KIA.
COMPLETE BRAKE FAILURE WHILE DRIVING ABOUT 50 MPH. REPAIR SHOP INFORMS THAT THE TRAILING ARM SUPPORT BRACKETS AND REAR OF THE FRAME ARE SO BADLY CORRODED THAT THE AXLE WAS DISLODGED FROM THE FRAME. THE MOVEMENT OF THE AXLE SEVERED A BRAKE LINE, WHICH IS SECURED TO THE CROSS MEMBER STRUCTURE. CORROSION WAS FROM THE INSIDE OUT. ON VISUAL INSPECTION THE METAL IN THE CROSS MEMBER AND BRACKETS APPEARED TO BE SOUND, BUT WE WERE ABLE TO PEAL AWAY THE STRUCTURE WITH OUR FINGERS. THIS TYPE OF CORROSION BEGINS YEARS BEFORE FAILURE.
HARMONIC BALANCER IS FALLING OFF . HAVE READ MANY REVIEWS WHERE OTHERS WITH THE SAME VEHICLE AND THEIRS ARE ACTUALLY FALLING OFF. AS WELL AS A LAWSUIT IN FEBRUARY
SEAT SENSOR ON MY KIA SORENTO FOR THE AIRBAG LIGHT DOES NOT WORK. WHEN A PASSENGER SETS IN THE FRONT PASSENGER SEAT THE AIRBAG OFF LIGHT STAYS ON. YOU PUT THE VEHICLE IN GEAR, YOU DRIVE AND THE LIGHT STAYS ON. CITY OR HIGHWAY TRAVEL, THE LIGHT STAYS ON ALL THE TIME INDICATING THE PASSENGER AIRBAG IF OFF.
THE GAS PEDAL ON THIS VEHICLE, WHICH ONLY HAS 22K MILES ON IT, IS HARD TO PRESS DOWN INTERMITTENTLY WHICH COULD CAUSE AN ACCIDENT. YOU DON'T KNOW WHEN YOU PULL OUT IF IT'S GOING TO GO OR NOT AND HAVE TO PRESS HARD ON THE PEDAL. I'M TOLD IT WOULD NEED TO HAVE THE THROTTLE BODY REPLACED WHICH THERE ARE SEVERAL COMPLAINTS ONLINE FOR THE SAME ISSUE AND THE 2016 KIA SORENTO IS UNDER RECALL FOR THIS ISSUE SO WHY ISN'T THE 2005 INCLUDED? ALSO, IT HAS A GAS GAUGE ISSUE, WHICH THERE ARE COMPLAINTS ON.
PASSENGER SEAT SENSOR FAILED, VEHICLE IS OTHERWISE IN PERFECT CONDITION. THE REPAIR IS ALMOST 2000.00. WITH THIS REPAIR NEEDED THE VEHICLE WON'T PASS INSPECTION, SO WHAT IS OTHERWISE A PERFECTLY FINE VEHICLE IS NOW SCRAP. THE PASSENGER SEAT WAS HARDLY USED ( MAYBE 20% OF THE VEHICLE USE ) SO A FAILURE OF AN EXPENSIVE OCCUPANCY SENSOR LIKE THIS IS NOT ACCEPTABLE.
THE ENGINE CAUGHT ON FIRE ON SUNDAY FEBRUARY 26 AND TODAY MARCH 1ST
MY VEHICLE WAS IN MOTION ON A HIGHWAY DRIVING 60 MILES PER HR TO WORK (30 MILES FROM HOME) IN POURING RAIN WHEN ENGINE, BRAKE AND BATTERY LIGHT CAME ON. THANK GOD THAT I MADE IT TO WORK SAFELY BUT THEN ONLY TO REALIZE THAT POWER STEERING HAD LOCKED UP. LOOKED UNDER THE HOOD, POWER STEERING FLUID AND BRAKE FLUID FINE BUT ONE BELT HAD CAME OFF AND THE OTHER BELT JUST BARELY HANGING ON FROM THE ALTERNATOR AND PULLEY. THOUGHT PULLEY HAD LOCKED UP BUT TOOK TO A MECHANIC JUST 1/2 MILE DOWN FROM MY JOB AND HE SAID THAT MY PROBLEM IS THAT THE CRANKSHAFT BOLT HAD BROKEN OFF INSIDE OF THE CRANKSHAFT. I GO ONLINE AND FIND THAT THERE WERE A LOT MORE COMPLAINTS OF THE SAME ISSUE WITH MY MAKE AND YEAR AS WELL AS OTHERS. THE PREVIOUS RECALL BY KIA WAS ONLY FOR 2003-2004 (CERTAIN MODELS) NOT INCLUDING MINE BUT THIS SEEMS TO BE A DEFINITE ISSUE SO THE RECALL SHOULD BE EXTENDED TO OTHER YEARS AND MODELS SUCH AS MINE. THANK GOD THAT I MADE IT TO WORK SAFELY AND NOW HAVE TO FIND ANOTHER MEANS TO GET AROUND SINCE THIS IS MY ONLY TRANSPORTATION. *TR
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRACKETS ON THE REAR END OF THE VEHICLE WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. THE VIN WAS NOT AVAILABLE.
DRIVING ON HIGHWAY RTE 24 WHEN CRANKSHAFT PULLEY BROKE OFF CAUSING ENGINE AND BRAKE LIGHTS TO COME ON. IT WAS IMPOSSIBLE TO CONTROL AND TO STEER THE VEHICLE CAUSING ME TO NEARLY GET INTO AN ACCIDENT. SUBSEQUENTLY, MY VEHICLE GOT TOWED FROM THE HIGHWAY TO A MECHANIC SHOP WHO INFORMED ME THAT MY 2005 KIA SORENTO'S CRANKSHAFT PULLEY BOLT BROKE OFF - THEREFORE TO BUY AN ENGINE OR JUNK IT. UNFORTUNATELY, I OWNED THIS VEHICLE FOR ONLY 1 YEAR 3 MONTHS AND WITH THESE PROBLEMS. I DON'T HAVE ANY MONEY TO REPLACE IT RIGHT NOW AND I DON'T KNOW WHAT TO DO TO GET TO WORK GOING FORWARD.
WHILE DRIVING MY 2005 KIA SORENTO, WAS COMING TO A STOP, THE RIGHT SIDE OF THE VEHICLE DROPPED AND THE REAR END SHIFTED, THE TIRE STARTED RUBBING ON THE BODY. GOT IT UNDER CONTROL AND PULLED OVER. CHECKED UNDER VEHICLE AND FOUND THE FRAME WAS RUSTED AND THE CONTROL ARM BROKE OFF OF THE FRAME. HAD TO GET IT TOWED.
I BROUGHT MY VEHICLE FOR A COOLANT LEAK. MY MECHANIC ASKED THAT I COME OVER TO LOOK AT UNDERNEATH THE VEHICLE. THE REAR DRIVERS SIDE CONTROL ARM WAS NO LONGER ATTACHED TO THE REAR AXLE. HE EXPLAINED THAT THE UPPER CONTROL ARM BRACKET WELDED TO THE REAR AXLE ON DRIVER SIDE ROTTED RIGHT THROUGH, CAUSING THE CONTROL ARM TO COME OFF. I CALLED KIA AND THEY WON'T DO ANYTHING TO HELP. THIS PROBLEM HAS BEEN ADDRESSED IN THE UK AND DOMESTICALLY FOR HYUNDIA SANTA FE. SO BASICLY I HAVE A 2005 KIA WITH 93,000 MILES ON IT THAT IS UNSAFE TO DRIVE DUE TO A DESIGN DEFECT. BOTH KIA AND DEALER SAID THEY WOULD DO NOTHING.
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT ACCELERATE WITHOUT WARNING. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.
ON 07/14/16 I TRIED TO START MY VEHICLE. IT DID NOT START SO I CALLED A TOW TRUCK TO GIVE ME KICK START. THE ENGINE STARTED AND THE BATTERY LIGHT CAME ON, THIS IS THE FIRST TIME IT HAD. TWO DRIVER TOLD ME TO TAKE IT AND GET THE BATTERY CHECKED OUT IT JUST DIDN'T SEEM RIGHT TO HIM. SO I DID AND THAT IS WHEN I FOUND OUT THE I HAD A BLOWN HEAD GASKET AND UPON FURTHER INVESTIGATION THEY FOUND THAT THE COOLANT GOT INTO THE ENGINE AND TWO OF THE PISTONS WERE GONE AND THE INTERIOR WALL OF THE ENGINE WAS SCORCHED BADLY. THIS VEHICLE HAS BEEN TAKEN CARE OF I LOVED IT AND MADE SURE I FOLLOWED ALL THE REQUIREMENTS BU KIA TO KEEP THIS CAR RUNNING. WITH SUCH LITTLE MILES THIS SHOULD OF NEVER HAPPENED. IN MY INVESTIGATION, I FOUND SIMILAR REPORTS REGARDING KIA SORENTO'S AND ENGINE PROBLEMS. I HAVE BEEN IN CONTACT WITH KIA BUT THEY HAVE NOT MADE ANY GESTURES TO HELP ME. I DO NOT HAVE MONEY TO GET A NEW CAR AND THIS WAS MY TRANSPORTATION TO DRIVE ABOUT 2HRS TO HELP MY 93 1/2 YR OLD MOTHER. NOW I CAN'T DO THAT. I LOVED THIS CAR AND CAN NOT BELIEVE THAT KIA WILL NOT HELP. I HAVE HAD TO RENT A CAR FOR 2 DAYS, TAKE A TAXI AND DEPEND ON OTHERS IN MY TIME OF NEED.
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS CORRODED UNDER THE REAR AXLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
IN NOVEMBER OF 2015, I WAS ON MY WAY HOME FROM WORK AND JUST PICKING MY ONE YEAR OLD UP FROM DAYCARE, WHEN I HEARD A LOUD SCREECHING NOISE FROM A BELT. MY GAUGES WENT WILD AND I MY POWER STEERING WAS IN AND OUT. BY THE TIME I HIT THE MAIN HIGHWAY TO GET HOME AS I WAS EXITING MY POWER STEERING WENT COMPLETELY OUT AND THE CAR COULD NOT BE DRIVEN ANY FURTHER, SO I HAD TO COAST TO THE SIDE OF THE ROAD. THIS WAS DURING RUSH HOUR TRAFFIC, I AM SOOOO LUCKY THAT I HADN'T QUIET ENTERED THE HIGHWAY YET. HAD TO GET TOWED HOME. GOT HOME AND NOTICED THE CRANKSHAFT BOLD WAS BROKEN AND THE BELTS WERE THROWN. WE FIXED IT AND NOW IT HAS JUST DONE IT AGAIN ON JULY 1ST AS I WAS BACKING OUT OF THE DRIVEWAY TO GO OUT OF TOWN. I DIDN'T DRIVE IT BECAUSE I KNEW THE BOLT WAS ABOUT TO BREAK BECAUSE THE HARMONIC BALANCER PULLEY WAS WOBBLING REALLY BAD, THE AIR WOULDN'T WORK AND THE GAUGES STARTED GOING CRAZY. ALSO THE PULLEY'S WERE STRUGGLING TO SPIN. IS IT GOING TO TAKE SOMEONE TO LOOSE THEIR LIFE BEFORE SOMETHING IS DONE ABOUT IT?
WHILE DRIVING A NOISE COMES FROM ENGINE COMPARTMENT. BATTERY AND BRAKE WARNING LIGHT COME ON. POWER STEERING GOES OUT. HAVE TO MAN AHNDLE SUV TO A SAFE SPOT. CRANKSHAFT BOLT THAT HOLD HARMONIC BALANCER BROKE. COMMON PROBLEM KNOWN TO KIA ENGINES THEY OFFER TO FIX IT FOR $1300.00 PLUS MORE.
DRIVING ACROSS A 4 LANE EXPRESSWAY, BARELY MADE IT ACROSS, THE VEHICLE SPUTTERS AND COMES TO A STOP AFTER FIGHTING WITH THE POWER STEERING LOSING ALL CONTROL. CRANKSHAFT PULLEY HAS DAMAGED THE ENGINE SO SEVERE, THAT A NEW ENGINE WAS PUT IN AT OUR EXPENSE ($5,000), GAS TANK WAS DISCOVERED TO HAVE A HOLE AND LEAKING GAS. AIR BAG LIGHT COMES ON AND OFF JUST DEPENDS ON IT'S MOOD, THE DISPLAY ON THE RADIO, ETC. GOES AWAY IN COLD WEATHER, AND NOW HAVE A CONSTANT THUMP THUMP WHEN DRIVING AS IF THE TIRE IS FLAT. DRIVING FOR 5 MONTHS WITH NEW ENGINE, I PRESSED ON THE ACCELERATOR QUICKLY TO PASS A TRUCK WHEN A LOUD NOISE (SOUNDING LIKE THE ENGINE BLEW) FROM THE ENGINE WAS HEARD THEN SOMETHING COMES LOOSE AND HITS THE UNDERCARRIAGE SO HARD I CAN FEEL IT THROUGH THE FLOORBOARD. NO SMOKE, NO ELEVATION IN TEMPERATURE. PULL OVER, THERE IS NOW A VIBRATION WHEN IDLING BUT CANNOT SEE ANYTHING OBVIOUS MISSING. WHATEVER IT WAS TOOK CHUNKS OUT OF THE RIGHT FRONT TIRE. BRAKES SEEMED TO LOCK UP AT TIMES AND YOU COULD FEEL SOMETHING LIKE A PUMP LOSING AIR AND THE CAR SLIDES JUST BEFORE THE COMPLETE STOP WITH A LOW GROANING NOISE. HAVEN'T TOOK TO THE MECHANIC YET, BUT WILL BE SOON. *TR
DRIVING ON HIGHWAY WHEN CRANKSHAFT PULLEY BROKE OFF CAUSING BELTS TO SHRED AND COME OFF. LOST ALL POWER STEERING AND ENGINE SHUT DOWN!
I PURCHASED A 2005 KIA SORENTO IN NOVEMBER 2013 FROM DEALERSHIP. IN JUNE 2014 I HAD THE FIRST INCIDENT. WHILE DRIVING ON A HIGHWAY, SUDDENLY ALL WARNING LIGHTS CAME ON, POWER STEERING WAS LOST. I WAS ABLE TO PULL OVER WITHOUT INCIDENT. HAD TO BE TOWED. HAD THE PROBLEM FIXED: CRANKSHAFT SENSOR, WARPED PULLEY, SHEERED BOLT ON SAID PULLEY, RESULTING IN MORE DAMAGE, INCLUDING WATER PUMP AND TIMING BELTS. TWO WEEKS LATER THE SAME THING OCCURRED, AGAIN WHILE I WAS DRIVING IN TOWN. MY MECHANIC SAID IT IS A DEFECT IN THE KIA DESIGN. TWO WEEKS LATER GOT IT FIXED. NOW TEN MONTHS LATER THE SAME PROBLEM OCCURS, AGAIN WHILE DRIVING. EACH TIME THIS HAS COST ME $2,000 TO FIX. I STILL OWE $4,500 ON THE VEHICLE! SINCE REPAIRING WITH KIA PARTS AND THE PROBLEM IS NEVER SOLVED DUE TO POOR DESIGN, KIA REALLY NEEDS TO STEP UP AND ISSUE RECALL. SAME PROBLEM 3 TIMES IN LESS THAN A YEAR! PLEASE HELP!
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT WAS NOT ABLE TO FULLY ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HARMONIC BALANCER PULLEY BOLT FRACTURED FROM THE CRANKSHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FLOOR MAT SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 123,000.
THIS IS A FOLLOW UP TO NHTSA ID NUMBERS, 10819147,10824199 AND 10838525. IN RESEARCHING THE CROSSMEMBER CORROSION MAY CAUSE LOOSE CONTROL ARM IN THE KIA SORENTO'S I FOUND THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V354000 HYUNDAI MOTOR COMPANY ( KIA'S PARENT COMPANY) FOR THE EXACT SAME ISSUE. WAS THERE AN INVESTIGATION INTO THE KIA SORENTO'S AT THE TIME?
THIS IS A FOLLOW UP TO NHTSA ID NUMBER'S 10819147 & 10824199. AFTER FILING VSC 10824199, I WAS CONTACTED BY A KIA AMERICA REPRESENTATIVE FROM CALIFORNIA. SHE REQUESTED A COPY OF MY ORIGINAL BILL OF SALE, THE VEHICLE REGISTRATION AND THE REPAIR ESTIMATE FROM THE DEALER TO REPAIR THE REPAIR UPPER CONTROL ARM BRACKETS. SHE DID NOT REQUEST ANY OTHER DOCUMENTATION OR PICTURES. SHE SAID SHE WOULD REVIEW THE CASE AND SPEAL TO THE DEALER AND DEPENDING ON THE COST WOULD EITHER HAVE THE REPAIR COMPLETED OR PURCHASE THE CAR TO BE SCRAPPED FOR KBV. I RECEIVED A CALL TODAY AND WAS INFORMED THAT THE REPAIR WOULD COST AT LEAST $3,000 AND BECAUSE THE VEHICLE WAS 10 YEARS OLD AND NOT IN THE REPAIR PROGRAM ( I ASSUME THAT WAS BEING DONE IN THE UK) KIA WOULD OFFER ME $1,500 FOR THE CAR. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE IN IT'S PRESENT CONDITION AND WAS TOLD I SHOULD CONTACT THE DEALER. I TOLD THE REPRESENTATIVE THAT THE DEALER DID NOT GIVE ME ANY WARNINGS WHEN THE ESTIMATE WAS COMPLETED. I WAS ALSO TOLD THAT "AT LEAST I HAD GOTTEN 10 YEARS OF USE OUT OF THE VEHICLE". SEEING AS THERE IS STILL A REPAIR PROGRAM IN EFFECT IN THE UNITED KINGDOM FOR THIS DEFECT IS THE NTSB GOING TO REQUIRE KIA YO MAKE THESE REPAIRS IN THE US?
WHEN YOU PUMP GAS IT SPITS BACK OUT OF GAS TANK. IT DOES IT EVERY TIME YOU GO TO PUT GAS IN PUMP.IT HAPPENS AT THE GAS PUMP WHEN ITS TIME TO PUMP GAS.
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STOPPED AND SHUT DOWN WITHOUT WARNING. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT BOLT DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND TO THE REIMBURSEMENT REQUEST. THE FAILURE MILEAGE WAS 82,310.
I HAVE AN 05 KIA SORENTO LX. I TOOK IT TO MY AUTO REPAIR TO DAY TO HAVE A TIRE REPAIR DONE. MY MECHANIC ASK ME TO COME INTO THE SHOP TO SEE AN ISSUE ONCE IT WAS ON THE LIFT. THE REAR UPPER CONTROL ARM BRACKET ON THE DRIVER'S SIDE HAD COMPLETELY RUSTED AWAY AND WAS DETACHED FROM THE REAR AXLE HOUSING. THE BRACKET ON THE PASSENGER'S SIDE WAS HEAVILY RUSTED BUT HAD NOT YET BROKEN. THE REPAIR SUGGESTED WAS TO REPLACE THE ENTIRE REAR AXLE AND DIFFERENTIAL HOUSING . I DID SOME RESEARCHED ON THE NHTSA SITE AND THE INTERNET AND FOUND THAT THIS IS A PROBLEM THAT HAS BEEN REPORTED SEVERAL TIMES AND IN FACT WAS PROBABLY CAUSED BY HOW THE BRACKET HAD BEEN CONSTRUCTED WITH NO DRAIN HOLES. ISS THE NHTSA OR KIA GOING TO ISSUE A RECALL? I SAW IN MY RESEARCH THAT THIS WAS DONE BY KIA IN THE UNITED KINGDOM. THE ATTACHED PICTURES SHOW THE DAMAGE AND ALSO A PICTURE OF THE FRONT SUSPENSION TO SHOW THIS IS LIMITED TO THE REAR AND NOT A TOTAL SUSPENSION ISSUE.
THIS IS A FOLLOW UP TO COMPLAINT # 10819147. AFTER TAKING THE CAR TO THE DEALER I WAS TOLD BY KIA USA IT WAS OUT OF WARRANTY AND WOULD NOT BE REPAIRED, THE REPAIR ESTIMATE FOR PARTS ONLY WAS BETWEEN $1,300 AND $3,000. I HAD INFORMED KIA USA THAT THEY WERE DOING THE REPAIRS I THE UK, BUT APPARENTLY IT DID NOT MATTER TO THEM. FURTHER FOLLOW UP SHOWED THAT KIA IN THE UK PROGRAM ENDS IN APRIL 2016. SINCE THIS IS A DESIGN SAFETY ISSUE THAT IS BEING ADDRESSED IN OTHER COUNTRIES, IS THE NHTSA GOING TO TAKE ANY ACTION?
THIS IS A FOLLOW UP TO NHTSA ID NUMBERS, 10819147,10824199,10838525 AND 10838531. I FURTHER RESEARCHED THE CROSSMEMBER CORROSION MAY CAUSE LOOSE CONTROL ARM IN THE KIA SORENTO'S AND FOUND THAT IN EUROPE KIA ISSUED THE ATTACHED SERVICE BULLETIN TO ATTEMPT TO CORRECT THIS ISSUE BEFORE THE BRACKETS RUSTED OUT. BASED ON KIA SORENTO VEHICLE SALES IN THE US FROM 2002 TO 2008 (THE PRODUCTION RANGE NOTED ON THE ATTACHED SERVICE BULLETIN) THIS ISSUE COULD POSSIBLY AFFECT UP TO APPROX. 266,000 VEHICLES.
BROKEN CRANK BOLT WITH 100,000 MILES.
Data synced from NHTSA on May 4, 2026