NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE BREAK LIGHTS STOPPED WORKING AND THE ELECTRONIC STABILITY CONTROL ESC AND DOWNHILL BREAKING CONTROL DHC LIGHTS CAME ON. I WAS ALERTED TO THE BREAK LIGHT ISSUE WHEN I WAS STOPPED BY A FORT WORTH POLICE OFFICER. I TRIED TO FIX THE PROBLEM BY CHECKING THE BREAK LIGHT BULBS (THEY WERE GOOD), THE FUSES WERE ALL GOOD. I REPLACED THE BREAK SWITCH WITH ON BOUGHT FROM O'REILLY AUTO PARTS. IT DID NOT FIX THE PROBLEM. I TOOK IT TO MECHANIC WHO TOLD ME THAT THE SWITCH WAS BAD, SO I RETURNED THAT SWITCH AND CHANGED IT AGAIN BUT STILL THE LIGHTS DIDN'T WORK. I TOOK IT TO SOUTHWEST KIA IN MESQUITE AND WAS CHARGE $312.95 TO FIX A $19.41 PART: ANOTHER BREAK SWITCH. I FOUND THIS PREPOSTEROUS. AS I WAS WAITING IN THE WAITING ROOM I LOOKED UP KIA RECALLS AND I FOUND THAT PREVIOUS YEAR MODEL VEHICLES HAD BEEN RECALLED FOR THIS ISSUE. I BELIEVE THAT THIS IS A RECURRING ISSUE AND THAT 2012 AND OTHER MODEL YEARS HAVING THIS SAME ISSUE SHOULD BE INCLUDED IN THE RECALL...
THE VEHICLE WAS BEING DRIVEN DOWN THE HIGHWAY AND IT BEGAN KNOCKING. IT WAS PULLED OVER ALMOST IMMEDIATELY (WITHIN A MILE). OIL WAS CHECKED AND ALTHOUGH IT HAD REGULAR SERVICE, IT REGISTERED LOW. AFTER ABOUT A HALF A QUART OF OIL WAS ADDED, THE OIL REGISTERED AT PROPER LEVEL. WHEN TRYING TO RE-START THE ENGINE IT FAILED TO START. THE VEHICLE WAS TOWED TO DEALERSHIP WHERE IT WAS DETERMINED THAT THE VEHICLE HAD CATASTROPHIC ENGINE FAILURE AND WOULD NEED A COMPLETE ENGINE REPLACEMENT. PRICE QUOTED WAS $15,000! THEY CLAIMED THIS WAS DUE TO THE ENGINE NEEDING TO BE REPLACED WITH A SMALLER BLOCK (THEY DON'T MAKE THE 3.5 L ANYMORE) AND THE MODIFICATIONS THAT IT NEEDED. THE CAR WAS PURCHASED USED, HAD 125,054 MILES ON IT AND HAD NO WARNING PRIOR TO THE INITIAL KNOCKING THAT OCCURRED ON THAT DAY.
FRONT LEFT SPRING CRACKED. CAR WAS ONLY DRIVEN FOR RESIDENTIAL USE ON PAVED ROADS, UNDER 50K MILES. THE KIA DEALERSHIP NEVER FOUND THE ISSUE DURING ROUTINE INSPECTIONS, MAVIS DISCUNT TIRE STORE FOUND THE PROBLEM WHILE CHANGING TIRES.
MY CAR IS STARTING TO RATTLE ON COLD STARTS ONLY. IT NOW HAS 142000 AND STILL HAS THE ISSUE. I TOOK MY CAR TO SUMMIT PLACE KIA AND THEY SAID MY CAR DOESN'T FALL UNDER TECHNICAL BULLETIN 140 EVEN THOUGH IT FALLS UNDER THE ENGINE TYPE AND MANUFACTURE DATE. I DO ROUTINE MAINTENANCE WITH RECORDS AND THEY SAID I MISSED THE REPLACEMENT WINDOW BECAUSE I BOUGHT THE CAR USED. AFTER READING MULTIPLE OTHER COMPLAINTS THEY HAVE HAD THE SAME ISSUE THEN COMPLETE ENGINE FAILURE. WHEN WILL KIA TAKE RESPONSIBILITY AND REPLACE THE ENGINES THAT THEY MANUFACTURED INCORRECTLY? I HAVE BEEN DEALING WITH KIA SINCE JUNE OF 2018 TO HELP RESOLVE THIS ISSUE BECAUSE 140 DESCRIBES THE ISSUE TO THE EXACT PROBLEM AND THE SOUND PROVIDED MATCHES THE SAME ISSUE I HAVE. BULLETIN 140 DESCRIBES WHAT NEEDS TO BE FIXED AND HOW IT NEEDS TO BE FIXED BUT KIA WONT REPLACE THE DEFECTIVE PROBLEM AND WONT TAKE RESPONSIBILITY FOR IT
WHILE DRIVING ON HIGHWAY 50 ABOUT 20 MILES FROM SOUTH LAKE TAHOE MY CAR JUST STALLED OUT WHILE TRAVELING AT THE SPEED OF ABOUT 55 MPH. STEAM/SMOKE FROM COMING FROM THE FRONT END. AS I PULLED OVER TO THE SIDE OF THE ROAD OTHER MOTORIST TRAVELING WEST BOUND STARTED HONKING AND POINTING TO THE VEHICLE. AFTER STOPPING IS WHEN WE REALIZED THE ENGINE AREA WAS ON FIRE. AFTER OPENING THE DRIVER SIDE DOOR THE FLAMES SHOT OUT FROM UNDER THAT CAR CAUSING 3RD DEGREE BURNS TO THE BACK CALF ON MY LEFT LEG. THE CAR WAS IN TOTALLY IN FLAMES WITHIN 5 TO 10 MINS.
I STARTED EXPERIENCING STALLING ISSUES IN APRIL 2018, HAD THE DEALERSHIP THAT I BOUGHT IT FROM INSPECT IT AND I WAS ADVISED TO CHANGE THE CRANKSHAFT POSITION SENSOR AND THE BATTERY. I CHANGED BOTH AND THE THE MOTOR RAN FINE FOR AROUND 3000 MILES. I WAS DRIVONG DOWN THE HIGHWAY AT 60MPH WHEN THE VEHICLE SHUT OFF WITH NO WARNING, OIL LAMP OR CHECK ENGINE LIGHT. THE VEHICLE WOULDN'T START UP AFTER STALLING. TOWED THE VEHICLE TO MY BROTHER'S HOUSE, TRIED TO START IT A FEW DAYS LATER, WHEN IT CRANKED OVER THERE WAS A HORRIBLE SCREACHING SOUND FOLLOWED BY KNOCKING FROM THE ENGINE. TOWED THE CAR INTO KIA IN WACO AND THEY HAVE DENIED REPAIRS BECAUSE MY VEHICLE ISN'T COVERED UNDER THE RECALL. I RECIEVED THE RUN AROUND REGARDING WHAT EXACTLY IS BROKEN. THE ONLY ANSWER I GET IS "WE KNOW ITS GOT BROKEN PARTS ONSODE, BUT WE DON'T KNOW WHAT." I BELIEVE THAT THEY DIDN'T EVEN PERFORM AN INSPECTION, JUST DENIED BASED ON NOT RECALLED UNDER VIN. KIA SENT ME AN INTERIM NOTICE AS WELL AS ANOTHER NOTICE STATING MY ENGINE WILL BE COVERED FOR 10 YEARS AND 120K MILES DIE TO THE ENGINE BEARING CLEARANCE ISSUE. KIA DOESN'T HAVE A RECORD OF NOTIFIED VEHICLE OWNERS AMD IS TELLING ME I'M LYING BY SAYING I RECIEVED ANY NOTIFICATION BECAUSE THEY HAVE NO RECORD. ITS ALREADY BEEN PROVEN THAT KIA HAS HID THE DEFECTIVE INTERNAL ENGINE PARTS. I WAS QUOTED $7300 FOR AN ENGINE WITHOUT LABOR.
2012 KIA SORENTO -SIMILAR TO OTHERS, OIL PRESSURE LIGHT AND CHECK ENGINE LIGHT CAME ON. RATTLING NOISE HEARD DURING ACCELERATION. MY MECHANIC INFORMED ME MAIN REAR SEAL BLOWN. CALLED KIA AND LEARNED MY ENGINE IS NOT INCLUDED IN THE CURRENT RECALL. AFTER READING OTHER REPORTS, SEEMS LIKE KIA MAY NEED TO EXPAND THE RECALL TO INCLUDE OTHER ENGINES IN THE SAME TIME FRAME.
OUR 2012 KIA SORENTO STARTED HAVING THE EXACT SAME PROBLEMS AS ALL THE OTHER MOTORS THAT WERE ON RECALL FOR BAD BEARINGS. I NEVER GOT A CHECK ENGINE LIGHT. IT WOULD DIE RANDOMLY ON ME. ONCE DIED ON ME ON THE FREEWAY WITH ME AND MY 5YR OLD. LUCKILY I WAS NOT AROUND ANYONE OR IT COULD HAVE BEEN VERY TRAGIC. I LOVED THAT CAR, AND NOW IT'S JUST SITTING AT KIA DEALERSHIP COLLECTING DUST AND NOT BEING USED WITH LESS THAN 100K MILES ON IT. THIS IS NOT A OWNER ISSUE. THIS IS A MANUFACTURING DEFECT. EVEN THE DEALERSHIP SAID IT WAS BAD BEARING AND IT SHOULD BE COVERED. YET WE CAN'T GET THIS ISSUE FIXED BECAUSE THEY DON'T WANT TO HELP US, AND YET HAVE ALL THESE BAD REVIEWS ON NOT WANTING TO HELP OUT THEIR CUSTOMERS. SO IT'S JUST SITTING AT THE DEALERSHIP ROTTING AWAY BECAUSE WE REFUSE TO PAY FOR A MANUFACTURING DEFECT.
I WAS DRIVING A 2012 KIA SORENTO WITH THREE OTHER PASSENGERS AND OUR FAMILY DOG. I SEE SMOKE COMING FROM BACK OF MY CAR THOUGHT IT WAS THE CAR PASSING ME SINCE MY CAR WAS IN MINT CONDITION WITH A NEW ENGINE AND NEW TRANSMISSION. I LOOK AGAIN THERE IS NO CAR GOING THE OPPOSITE WAY AND NOW I SEE A LOT MORE SMOKE. CARS COMING THE OPPOSITE WAY ARE FLASHING ME AND WAVING SO I FIGURED I'M PROBABLY OVER HEATING. I STEER TO THE RIGHT ON A STEEP HILL THE BRAKES AND EMERGENCY BRAKE DOESN'T WORK I QUICKLY THROW IT INTO PARK THE GEARS ARE GONE SO NO PARK. AT THAT POINT WE SEE FLAMES SHOOTING AT US. MY DAUGHTER AND I OPEN OUR DOORS THE CAR IS SLOWLY ROLLING DOWN THE HILL, THE DOOR HITS HER SHE GOES FLYING THE CAR ALMOST RUNS HER OVER. I TAKE THE CAR AND I'M HOLDING THE 4,000 POUND CAR BACK FROM ROLLING DOWN THE HILL SO THE KIDS AND DOG IN THE BACK SEAT CAN GET OUT. THEY FINALLY FIGURE OUT HOW TO MANUALLY UNLOCK THE DOORS, GRABBED THE DOG BY THE COLLAR. I LET GO OF THE CAR IT WAS ENGULFED IN FLAMES ROLLED DOWN THE HILL AND STARTED TO EXPLODE. WHAT A HORRIFYINGLY EXPERIENCE.
JUNE 23 DRIVING ON THE FREEWAY POPPING NOISECOMING FROM WHAT SOUNDED LIKE UNDER THE CAR RED ENGINE SYMBOL COMES ON IN THE LOWER LEFT HAND CORNER OF DASH IMMEDIATELY BEGIN GETTING OVER SECOND POPPING OCCURS WITHIN 10-15 SECONDS RED OIL LAMP LIGHT COMES ON RIGHT HAND SIDE OF DASHBOARD SMOKING FROM VEHICLE HAPPENS IMMEDIATELY GET TO SIDE OF FREEWAY ATTEMPT TO TURN OFF CAR RESTARTS ATTEMPT AGAIN TURNS OFF IMMEDIATELY GET OUT OF CAR AND RUN TOWARDS GOOD SAMARITAN WHO WITNESSES ENTIRE THING STOPS AND STAYS WITH ME ENTIRE TIME 911 CALLED ANOTHER VEHICLE PULLS OVER AS FRONT OF VEHICLE IS FULLY ENGULFED IN FLAMES AND ATTEMPTS TO EXTINGUISH FIRE BUT TO NO AVAIL FIRE TRUCKS AND FREEWAY ROADSIDE ASSISTANCE COME WITHIN 10 MINUTES OF INCIDENT EXTINGUISH FRONT OF MY VEHICLE VEHICLE TOWED IN MOTION AT BEGINNING ON FREEWAY PULLED OVER AND GOT OUT ON SIDE OF FREEWAY NHTSA RECALL NUMBER17V224 MAY AND OCTOBER 2017 JUST HAD 105,000 MILE MAINTENANCE DONE AT RALLY KIA ON JUNE 11 COULD NOT UPLOAD PICTURES SAID FILE MUST BE ONE OF THE TYPES SPECIFIED ABOVE. AM I ABLE TO SEND THEM VIA ANOTHER WAY?
THE KIA WAS BEING DRIVEN ON A HIGHWAY IN JUNE OF 2018 WHEN THE ENGINE JUST FROZE UP AND STOPPED WORKING. THE CHECK ENGINE LIGHT CAME ON AFTER THE ENGINE STOPPED. THE CAR WAS FULL OF OIL AND BEING PROPERTY MAINTAINED. THE CAR WAS TOWED TO THE KIA DEALERSHIP IN KILLEEN. INITIALLY, THE DEALERSHIP EMPLOYEE SAID THE KIA ENGINE COULD NOT BE REPAIRED, THEY SAID THE ENGINE WAS BLOWN. I CALLED KIA CORPORATE AND ONCE THEY WERE INVOLVED, I WAS TOLD IT NEEDED A SHORT BLOCK AND IT COULD BE REAPAIRED. KIA CORPORATE HAS AGREED TO PAY FOR JUST OVER HALF THE REAPAIR (AROUND $3500) IF I PAY THE OTHER PART (AROUND $2500). THEY KEEP PUSHING OUT THE DATE THE NEW SHORT BLOCK WILL BE DELIVERED. AFTER RESEARCHING KIA SORRENTO RECALL ONLINE, I FIRMLY BELIEVE MY KIA SHOULD HAVE BEEN UNDER THE RECALL FOR THE OTHER 2012 KIA SORRENTOS.
SRS, AIRBAG MODULE LIGHT ON CONSTANTLY REPLACING BULBS JUNE 2018, 88KMIKES AIRBAG WARNING LIGHT CAME ON AND WONT GO OUT AFTER SEVERAL ATTEMPTS AT RESETTING. DEALER STATED IT IS THE AIRBAG MODULE, NOT COVERED UNDER WARRANTY AND WOULD COST $750-$800 TO REPAIR AND RESET
I HAVE A 2012 SORENTO AND THE ENGINE DIED IN IT AT 123K MILES. I DONT KNOW WHAT HAPPENED BUT I KEPT UP AND MAINTAIN THE MAINTENANCE ON IT. I DONE TUNE UP ,OIL CHANGES FLUSHES THAT NEEDED TO BE DONE. MY SORENTO HAS BECOME A MEMBER OF MY FAMILY AND THE KIDS CALL HER MISS KIA!!😂. I LOOK FOR RECALL AND DIDN'T SEE ANY FOR MY SORENTO. ITS GONNA COST ABOUT 5K TO FIX OUT OF POCKET😱😱😓. WHICH MEANS ITS GONNA TAKE AWHILE TO GET HER UP AND ROLLING AGAIN. IM STILL MAKING PAYMENTS ON A CAR THAT DOESN'T RUN. I WISH YOU GUYS WOULD CONSIDER FIXING OUR CAR. IM NOT SURE HOW MANY PEOPLE ARE HAVING ISSUES WITH THIS BUT THE KIA SHOPS DIDN'T SEE THE ENGINE GOING EITHER. WE ARE RENTING CARS TO TRAVEL TO AND FROM WORK WEEKLY AND ITS HARD TO SAVE WHEN YOU KEEP SPENDING TO TRAVEL TO WORK AND FROM WORK. PLEASE HELP US GET MISS KIA UP AND ROLLING AGAIN. IF YOU HAVE ANY QUESTIONS PLEASE CALL AT [XXX] AND MY NAME IS [XXX]. THANKS AND HAVE A GREAT DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE WERE DRIVING ON THE 10 EAST FROM CALIFORNIA HEADING HOME TO PHOENIX, AZ ON JUNE 14TH. AT APPROX. 12:30PM PST AT A CRUISING SPEED OF 75 MPH WE APPROACHED THE LONG STEP HILL AND HALF WAY UP THE HILL THE ENGINE CEASED. WE WERE DRIVING IN THE LEFT LANE AND THE RIGHT LANE HAD MANY SEMI- TRAILER TRUCKS PASSING US. LUCKILY WE WERE ABLE TO DRIFT THE SORENTO WITH NO ENGINE POWER TO THE RIGHT SIDE OF THE SAFETY SHOULDER- THIS COULD HAVE BEEN A SITUATION WITH MY WIFE, ME AND MY 11 YEAR DAUGHTER AS FATALITIES SINCE LOSING POWER UP FILL AS SEMI-TRAILER TRUCKS PASS YOU BY IS EXTREMELY DANGEROUS AND PERILOUS. WE HAD TO GET A TOW TRUCK TO TOW THE KIA TO AN INDEPENDENT MECHANIC IN BERMUDA DUNES. HIS ANALYSIS WAS THE ENGINE WOULD NOT CRANK OVER/NO SIGNS OF OVER HEATING, BATTER LEVELS IN GOOD CONDITION, AND ENGINE COMPLETELY SEIZED. WE HAD TO TOW THE SORENTO ON JUNE 15TH TO PALM SPRINGS KIA DEALERSHIP WHERE THE CAR HAS BEEN UP TO THIS REPORT'S WRITING JULY 15TH -- ONE FULL MONTH. KIA PALM SPRINGS RAN THEIR TEST AND SAID THE ENGINE DID CEASE UP BUT NO "SLUDGE" IN THE OIL HENCE NO OIL ISSUES. WHEN I ASKED FOR THE TECHNICIAN'S REPORT- MONICA AT PALM SPRINGS KIA SAID THERE WAS NO REPORT AVAILABLE FOR ME TO REVIEW.. MONICA ENTERED A " GOOD WILL SERVICE CASE" FOR ME . I HAD TO CONTACT KIA CONSUMER AFFAIRS A TOTAL OF 10 TIMES BEFORE FINALLY AN ESCALATED AFFAIR MANAGER LYLE CLARK SAID KIA MOTORS INC. WILL NOT BE OFFERING ANY ASSISTANCE IN REPLACING THE ENGINE OR ANY HELP AND THAT BASICALLY I HAVE TO TAKE UP MY CASE WITH PALM SPRINGS KIA-- WHO BY THE WAY ADVISED I CONTACT KIA CONSUMER AFFAIRS IN THE FIRST PLACE. NO OWNERSHIP, ACCOUNTABILITY OR COMPASSION BY KIA. MANY KIA ENGINES ARE CEASING AND ONE DAY FATALITIES WILL HAPPEN. NOW I HAVE A BROKEN KIA IN PALM SPRINGS AND THE TERRIBLE FEELING OF BEING DISMISSED BY KIA AND THEY ONLY WANT ME TO FIX IT SO THEY CAN GET PAID FOR THIS INDIGNITY.
THE PUSH BUTTON TO OPEN THE GAS TANK DOOR CONTINUOUSLY HAS PROBLEMS ACTIVATING TO OPEN THE DOOR. YOU HAVE TO PUSH THE BUTTON SEVERAL TIMES RIGOURSLY TO ENGAGE THE UNLOCK MECHANISM. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. I'VE BEEN ADVISED BY OTHER SORENTO OWNERS THEY TOO ARE HAVING THIS ISSUE.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A TICKING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (BOB SIGHT INDEPENDENCE KIA, 1700 S NOLAND ROAD, INDEPENDENCE, MO 64055) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
CAR REPAIRED BY RECALL DUE TO NOISES IN THE MOTOR. MOTOR CHANGED. NOISES CONTINUED. CAR BROKE DOWN IN THE HIGHWAY. LOST POWER AND IT WAS IN FUMES AND SMOKE. LIVES IN DANGER. CAR TOWED TO KIA SERVICE IN LIBERTYVILLE , IL. STAFF INDICATED THAT PISTONS BLEW UP.. WHOLE MOTOR CHANGED AGAIN. AFTER THREE WEEKS CAR DID NOT WORK AT AND.. BROKE IN THE NIGHT WHILE MY WIFE WAS GOING TO TAKE CARE OF AN EMERGENCY CALL TO A HOSPITAL. KIA TOWED AGAIN. MOTOR CHANGED THIRD TIME. AT SERVICE SINCE JULY 19, 2018. IT HAS BEEN PROMISED TO BE DELIVERED TO ME AGAIN TOMORROW WEDNESDAY 8/14/208. FAMILY AND MYSELF AFRAID TO RIDE THE KIA SORENTO AGAIN. CAR WITH NOISES SINCE 2016. THEY HAVE BEEN USING REBUILT PART TO CHANGE THE MOTOR. CURRENT MILES 82,000.
ENGINE IS CONSUMING A LARGE AMOUNT OF OIL THIS HAS OCCURRED AROUND THE ENGINE GOING OVER 90,000 MILES. IN SPEAKING WITH THE KIA DEALERSHIP, THEY STATE IT IS COMMON FOR AN ENGINE OF THIS AGE TO BURN OIL. THE ENGINE BURNS ABOUT A QUART EVERY 500-600 MILES. THIS SEEMS EXCESSIVE.
The low-beam headlights frequently burn out, approximately every 6 months. Upon inspection by multiple repair shops, the wiring harnesses have been found to be blowing the bulb yet each shop has replaced with a variety of parts. The suspicion is the wiring and power source are causing issues. Each side of the vehicle has had the wiring harness replaced with the right side being replaced twice and currently in need of a third replacement. The initial replacement was in 2018 and most recent replacement was 2023. The headlight will flicker on and off intermittently before the bulb or wiring harness blow. There is no predicting when this will occur which leaves the driver at risk of losing one or both headlights, needing immediate repair for safety and to avoid a potential ticket from the police.
MY FRONT "LOW BEAM" HEAD LAMPS GO OUT FREQUENTLY. IT HAS HAPPENED AT NIGHT ON A DARK ROAD, WITH MY CHILDREN IN THE CAR. EXTREMELY DANGEROUS! I HAVE JUST CONTINUED TO BUY NEW LIGHTS, REPLACE & DO OVER & OVER. FINALLY IT NO LONGER WORKED. I HAD IT CHECKED OUT & THE CONNECTOR AND SOME WIRING WAS MELTED. I PAID TO HAVE THIS FIXED, ONLY TO HAVE IT HAPPEN AGAIN 2 - 3 WEEKS LATER. I JUST HAD IT FIXED AGAIN, BUT AM SCARED TO DRIVE THIS CAR! 1ST ENGINE FAILED WHILE GOING DOWN THE ROAD @ 45 MPH... IT COULD HAVE ENDED FAR WORSE. THAT HAS BEEN FIXED, BUT MY WIRING/HEADLAMPS ARE A HUGE PROBLEM & CONCERN. I HAVE ALSO HAD TO REPLACE MY BRAKE LIGHTS MORE TIMES IN THE PAST 5 YEARS THAN I HAVE IN 20 YEARS I'VE OWNED MY 1998 CAMRY. THIS HAS TO FALL UNDER A RECALL TO BE FIXED BY KIA. IT'S DEFECTIVE PARTS & ASSEMBLY AND COULD BE FATAL! THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING LATE AT NIGHT AND ALMOST CAUSED ME TO SLAM INTO A DEER. I HAVE EVEN RENTED A CAR WHEN DRIVING ON VACATION FOR FEAR OF MY CAR HAVING THIS MALFUNCTION OR WORSE. PLEASE HELP ME. MY FAMILY IS SURVIVING ON BASICALLY 1 INCOME & THIS NEWEST HURDLE IS THAT " PROVERBIAL STRAW"... DATE LISTED BELOW IS TODAY'S DATE OF THE MOST RECENT REPAIR. I CAN GET THE DATE ABOUT 3 WEEK'S AGO IF YOU NEED IT. I HAVE ALSO BOUGHT ALL OF THE HEADLAMPS AND BRAKE LIGHTS THAT I HAVE REPLACED FROM THE SAME AUTO SUPPLY STORE TO MY KNOWLEDGE. SO I CAN GET THOSE RECORDS AS WELL IF NEEDED.
THE AIRBAG LIGJT CAME ON AND STAYED THEN IT CUT OFF BUT IT WAS NEVER IN A ACCIDENT AND NOTHING ELSE HAS CAME ON HAVE YOU HEARD OF MALFUNCTION
"TAKATA RECAL". MY KIA 2012 WITH CURRENT MILLAGE 49,000. NO ACCIDENT. AIRBAG LIGHT IS ON. CHECK ENGINE LIGHT IS ON. BROUGHT MY VEHICLE TO KIA DEALER. THEY SAID INTAKE MANIFOLD NEED TO BE REPLACED AND IT COST AROUND $900.
TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING 75 MPH, THE VEHICLE CAUGHT FIRE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO STATED THAT THE TEMPERATURE GAUGE FAILED TO INDICATE AN ENGINE FAILURE. THE CONTACT STATED THAT THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) IN AUGUST OF 2017 AT THE DEALER (RAY SKILLMAN SHADELAND KIA & MITSUBISHI, 1300 SHADELAND AVE, INDIANAPOLIS, IN 46219). THE DEALER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO KIA'S WARRANTY DEPARTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.
MY VEHICLE IS CONSUMING OIL. EVERY 1000 MILES I AM HAVING TO TOP IT OFF TO KEEP IT FROM RUNNING DANGEROUSLY LOW AND SEIZING UP. THERE IS NO INDICATION OF A LEAK SO IT IS AN INTERNAL PROBLEM. THE VEHICLE IS ALSO SLUGGISH UPON ACCELERATION. SOMETIMES THE RPM GAUGE IS A ZERO WHEN I AM DRIVING AT 40 PLUS SPEEDS.. PRESENTLY I AM THE KIA DEALER IS CONDUCTING AN OIL COMSUMPTION TEST. I WILL UPLOAD RESULTS.
MY CAR STALLED OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING ON A CITY STREET. I TOOK IT TO THE KIA DEALERSHIP CERTAIN IT HAD TO BE THE ENGINE SAFETY RECALL. THEY SAID IT WAS NOT, BLAMED THE ISSUE ON SOMETHING ELSE AND CHARGED ME OVER $1,000 TO FIX IT. I TOOK THE CAR HOME AGAIN. THE NEXT MORNING, IT STALLED AGAIN WHILE DRIVING IN THE MIDDLE OF A MAIN CITY ROAD. I HEARD A KNOCKING SOUND FROM THE ENGINE AND THEN IT DIED. KIA IS PUTTING MY FAMILY'S LIVES AT RISK.
EXISTED THE FREEWAY, STOPPED AT 2 STOP LIGHTS WITH OTHER CARS WITH NO INDICATION OF TROUBLE. STARTED FORWARD FROM LIGHT 100+ YARDS AND MAYBE 20 MPH WHEN FIRE ERUPTED FROM UNDER THE ENGINE COMPARTMENT WITH LARGE FLAMES. I PULLED TO SIDE OF THE ROAD AND FIRE BURNED FROM MOTOR COMPARTMENT INTO DASH AND CEILING OF PASSENGER AREA. VEHICLE IS TOTALED! THE ENGINE HAD BEEN REPLACED BY KIA ON A RECALL JUST 5 MONTHS AGO. ONLY ABOUT 9000 MILES ON THE NEW ENGINE!
116,000 MILES. I HAVE BEEN CHANGING THE OIL EVERY 2K MILES SINCE I FOUND OUT ABOUT AN ENGINE PROBLEM WITH MY MAKE/MODEL. NO MATTER HOW MANY ENGINE FLUSHES AND ENGINE CLEANERS I USE IT BURNS OIL LIKE CRAZY. YESTERDAY I DROVE 1 BLOCK FROM MY HOUSE BEFORE REALIZING THE CAR WAS NOT ACCELERATING BEYOND 20 MILES PER HOUR. NO MATTER HOW HARD YOU STEP ON THE GAS IT WON'T REACH MORE THAN 2 ON THE RPM DIAL.
VEHICLE STALLS WHILE IN MOTION AND WHEN STOPPED. WHEN IT STALLS IN MOTION, THERE IS NO STEERING OR BRAKES. AWD KICKS IN FOR NO REASON AND WILL NOT GO OFF. I HAD THE VEHICLE CHECKED AND BOTH THE MAP SENSOR AND VCMA ACTUATOR WERE BOTH REPLACED AS RECOMMENDED BY THE DIAGNOSTIC COMPUTER. I DID HAVE A TUNE UP ON THE VEHICLE ONE DAY PRIOR SO I HAD HOPED THE SPARK PLUGS WERE THE PROBLEM. PROBLEM RESUMED ONE DAY AFTER BRINGING HOME FROM SHOP. I CALLED KIA AFTER SEEING THERE WAS A RECALL IN MAY OF 2017 THAT COVERED CERTAIN SORENTO MODELS THAT WERE STALLING, HOWEVER I WAS TOLD MINE WAS NOT A PART OF THIS RECALL. I DON'T KNOW WHAT TO DO NOW OTHER THAN TO TAKE IT TO KIA AND SPEND ENORMOUS AMOUNTS IN REPAIRS.
MY SORENTO MADE A CLANGING NOISE THEN THE ENGINE CAUGHT FIRE. THE CAR WAS TOTALLED. I WAS ON A BUSY CITY ROAD IN CINCINNATI WHEN IT CAUGHT FIRE. IT WAS IN MOTION, I PULLED INTO A PARKING LOT BEFORE IT DIED.
AT ABOUT 80,000 MILES DURING ROUTINE OIL CHANGE, THEY TOLD ME IT WAS 4 QUARTS LOW. I DID OIL CHANGES REGULARLY BEFORE THIS (EVERY 6 MONTHS / 5,000 MILES). THE ENGINE CONSUMED (BURNED?) 1 QUART EVERY 1000 MILES. NOW AT 93,000 MILES ON THE ODOMETER, THE ENGINE IS BURNING 1 QUART EVERY 500 MILES.
MY MECHANIC SAID MY ENGINE SEIZED ON ME. I WAS DRIVING ON A HIGHWAY WHICH TURNS INTO A CITY STREET AND THE CAR STOPPED ON ME AND WHEN I TURNED THE STEERING WHEEL RIGHT TO GET OFF OF THE BUSY STREET IT WAS DIFFICULT TO TURN. I THEN TRIED TO START THE ENGINE, ALL THE LIGHTS CAME ON BUT THERE WAS NO NOISE WHEN I TURNED THE KEY. SMOKE STARTED COMING OUT OF THE ENGINE ON THE PASSENGER SIDE. I HAD TO GET THE CAR TOWED AND THE MECHANIC SAID THE ENGINE SEIZED ON ME. THERE WERE NO WARNING SIGNS. I CALLED KIA BUT THEY SAID MY CAR DOES NOT QUALIFY FOR A RECALL BECAUSE IT IS NOT A GDI MODEL, EVEN THOUGH IT FALLS INTO THE SAME YEAR FOR THE ENGINE RECALL. I CALLED KIA TO SEE HOW MUCH IT WOULD COST TO GET THE ENGINE REPLACED AND WAS TOLD THEY DISCONTINUED MY ENGINE MODEL. SO THEY TOLD ME MY BEST BET WOULD BE TO SEARCH FOR A USED ENGINE IN A JUNK YARD.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING THE VEHICLE, THE SUN ROOF SHATTERED. THE CONTACT STATED THAT GLASS PARTICLES FELL ONTO THE PASSENGERS. THERE WERE MINOR SCRAPES, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,414.
VEHICLE I BURNING OIL(NOT LEAKING) AND KIA DEALER AND KIA HEADQUARTERS IN CALIFORNIA HAVE DIAGNOSED THE PROBLEM AND ACKNOWLEDGED THIS PROBLEM. HOWEVER, THEIR POLICY IS NOT TO REPLACE THE ENGINE UNTIL THE ENGINE BLOWS (MUST SHOW THE PROPER FAULT CODE). IT IS SMOKING AND THE BURNING SMELL HAS BEEN THERE FOR 3+ MONTHS. RETURNED TO DEALER 3 WKS AGO AND WAS TOLD THE SAME. I'M TOLD THE ENGINE HAS A LIFETIME WARRANTY, BUT THAT WON'T MATTER IF THE CAR CATCHES FIRE AND THEN MY INSURANCE HAS TO PAY, NOT KIA. THIS IS UNACCEPTABLE. MULTIPLE R.O.'S ON PROBLEM WITH RICK CASE KIA AT GWINNETT PLACE IN DULUTH, GA. 770-476-2800
TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE TEMPERATURE GAUGE INCREASED TO HIGH. MINUTES LATER, THE TOP OF THE HOOD NEAR THE WINDSHIELD CAUGHT ON FIRE AND THE ENTIRE HOOD ERUPTED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE BATTERY APPEARED TO BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS A TOTAL LOSS AND WAS TOWED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNKNOWN.
MY SON WAS DRIVING OUR 2012 KIA SORENTO AND AS HE EXITED THE FREEWAY TO THE SERVICE ROAD AND APPROACHED THE INTERSECTION WHICH WAS ON AN UPHILL GRADE, THE ENGINE SUDDENLY STALLED. HE LOST BRAKING AND STEERING CONTROL ON THE CAR. THE CAR ROLLED BACKWARDS INTO THE CAR BEHIND HIM AND COLLIDED WITH THE CAR RESULTING IN $1,820 DAMAGE TO THE OTHER CAR. THE ENGINE HAD SEIZED AND THREW A ROD INTO THE VEHICLE STARTER.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE WEATHERSTRIPPING AROUND THE DRIVER AND PASSENGER SIDE DOORS WAS LOOSE AND PREVENTED THE DOORS FROM OPENING. TEAM KIA OF BEND (611 NE PURCELL BLVD, BEND, OR 97701) DIAGNOSED THAT THE WEATHERSTRIPPING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO GET IN TOUCH WITH THE REGIONAL MANAGER FOR THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 11/27/18*JB
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN EXTREMELY LOUD AND ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE BRAKE AND ENGINE INDICATORS ILLUMINATED, AND THE VEHICLE DROVE ROUGHLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V224000 (ENGINE AND ENGINE COOLING) AND 15V626000 (POWER TRAIN), BUT THE CONTACT HAD NOT RECEIVED THE RECALL NOTICES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
ON 06 APRIL 2018 AT 1743, MY WIFE WAS DRIVING OUR 2012 KIA SORENTO AND THE SUNROOF EXPLODED. AFTER FURTHER INVESTIGATION, THE VEHICLE'S GLASS WAS SPREAD ACROSS THE TOP OF THE VEHICLE. NO FOREIGN OBJECT, ROCK OR MAJOR TEMPERATURE CHANGE CREATED THE ACCIDENT AND THE VEHICLE WAS TRAVELING AT FIFTEEN (15) MILES PER HOUR.
THE CAR WAS IN MOTION (~30 MPH) WHEN THE ENGINE STALLED AND SMOKE CAME OUT OF THE DRIVERS SIDE HOOD. I PUT THE CAR IN PARK, EXITED VEHICLE AND IT ERUPTED INTO FLAMES. THE CAR WAS COMPLETELY BURNED WITHIN MINUTES. THE ENGINE WAS REPLACED BY KIA UNDER WARRANTY JANUARY 2018; LESS THAN 2 WEEKS LATER THE STARTER WAS REPLACED BECAUSE THE CAR FAILED TO START WHEN PARKED AND OFF. THE CATALYTIC CONVERTER WAS REPLACED MARCH 2018 BECAUSE THE CAR WAS LOSING POWER AND A STRONG GAS ODOR WAS DETECTED. THE CAR FIRE OCCURRED 2 DAYS AFTER IT WAS PICKED UP FROM THIS REPAIR.
AIRBAG LIGHT IS ON. CODE SAYS IT IS A PASSENGER SEAT BODY SENSOR MAT. KIA HAS A SERVICE CAMPAIGN FOR MANY AIRBAG ISSUES, BUT SAYS THIS IS NOT A PROBLEM
HELLO, I AM 2ND OWNER @51,000 K WITH NO KNOWN ACCIDENTS TO THIS SUV. FROM 51,073K I DISCOVERED THE 2ND ROW SEAT LATCH WAS FAULTY AND I COULDN'T FOLD THE SEAT DOWN. I HAD THE LATCH REPLACED AND IT WAS FINE AND ONLY USED IT ABOUT EIGHT IMES. THEN @ 68,000K FOUND IT WAS USING/ BURNING OIL. THE REPAIR COST QUOTED FOR THIS IS $3,600. EVER SINCE I'VE HAD TO ADD UP TO FOUR QUARTS OF 5W20 BETWEEN OIL CHANGES. AT 85,000K THE SAME SEAT LATCH QUIT WORKING AGAIN. I WAS QUOTED $110 FOR THE REPLACEMENT LATCH AND BOOK INSTALL CALLS FOR 3.1 HOURS EQUALLING CLOSE TO $340. ALSO FROM 87,000K TO CURRENT (116,007K) THERE HAS BEEN A SLURRY OF SEEMINGLY RANDOM ODDITIES: A) THE ELECTRICAL SYSTEM HAS HAD FIVE GLITCHES. MOMENTS LASTING LESS THAN 40 SEC. WHERE ALL THE WARNING LIGHTS FLASH AND CHIMES SOUND, COMPLETELY OUT OF THE BLUE. IT HAS HAPPENED WHILE DRIVING, WHILE PARKED BUT RUNNING AND WHEN STARTING AFTER GETTING FUEL. B) THE IGNITION SWITCH STICKS OCC. WHICH SOUNDS THE 'KEY IN' CHIME AND PREVENTS DOORS FROM LOCKING. C) THERE IS AN INSANE AMOUNT OF AIR FLOW COMING IN AROUND THE DOOR HINGE AREAS, CENTER CONSOLE/ ARM REST AND BENEATH THE SEATS; FRONT AND BACK. TEMPORARY FIX, IN THE IA WINTERS MY CHILDREN AND I HAVE BLANKETS OVER OUR LAPS AND BEHIND OUR LEGS...AND THE EXTRA WINTER GARM IS STRATEGICALLY PLACED TO TRY AND BLOCK AIR FLOW. D)THE MOTOR MAKES A PING/ KNOCK, METAL ON METAL SOUND @69K. FRESH TO 72HR OIL ITS FINE.E) THE DRIVER AIRBAG LIGHT CAME ON @115,996K. I DROVE TO TOWN, 7.4 MILES, THE LIGHT WAS OFF, NOTHING WRONG. I PARKED, LEFT SUV RUNNING AT THE GAS, RAN INSIDE TO GRAB COFFEE AND DOUGHNUTS, CAME OUT LESS THAN FIVE MINS LATER AND SAW THE LIGHT ON. STAYED ON AFTER I BUCKLED. THANKFULLY IT'S NOT FLASHING, JUST ON, AS OF 7:36AM ON 3/31/18. PLEASE HELP. I'M ONE ADULT TRYING TO CARE FOR TWO KIDS. MY CHILDREN AND OTHER DRIVERS NEED BETTER SAFETY THAN THIS. THANK YOU
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED FOR APPROXIMATELY TWO MONTHS, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO THE DEALER (MENTOR KIA IN MENTOR, OHIO, 440-953-1000) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG SEAT SENSOR WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. *TT
MY CAR WILL INTERMITTENTLY STALL WHEN TURNING THE STEERING WHEEL TO EITHER THE LEFT OR RIGHT LOCK POSITION. THIS OCCURS WHEN GOING EXTREMELY SLOWLY LIKE WHEN GOING IN OR OUT OF A PARKING SPACE.
AFTER JUST HAVING A FAULTY STARTER REPLACED ON THIS CAR (WHICH THEY CHARGED US OVER $800 TO DO, AND THEY REFUSE TO PAY FOR IT, EVEN THOUGH IT IS THEIR ISSUE), WE STARTED TO NOTICE THE OIL LIGHT WOULD GO ON AND OFF WHILE STOPPING. WE THEN NOTICED OIL LEAKING, CONTACTED KIA, AFTER WE LOOKED UP THE ISSUE WE SEE THIS WAS A KNOWN ISSUE WITH THE OIL PRESSURE SENSOR LEAKING, WHICH A RECALL WAS ISSUED FOR CANADA BUT NOT U.S. (EVEN THOUGH THEY COME FROM THE SAME PLANT). THEY CHARGED US OVER $300 TO DO, THEY WILL NOT PAY FOR IT. THEY REFUSE TO ASSIST US WITH ANY ISSUE.
WARNING LIGHT CAME ON STATING PASSENGER SIDE AIRBAG HAS BEEN DEACTIVATED AT AROUND 103,000 MILES AND HAS NOT TURNED OFF.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE VEHICLE AND THEN THE MOTOR FAILED TO FUNCTION. THE DEALER (CRAIN KIA OF SHERWOOD, 5830 WARDEN RD, SHERWOOD, AR 72120, (501) 542-6042) DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO PROVIDE GOODWILL ASSISTANCE DUE TO THE VEHICLE'S HIGH MILEAGE. THE MANUFACTURER STATED THAT THE VEHICLE WOULD NEED TO BE REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *TT *TR
THIS IS THE SECOND TIME I HAVE HAD THIS PROBLEM WITH THIS SUV. WHILE DRIVING DOWN THE ROAD OIL PRESSURE LIGHT COMES ON. I PULL OFF THE ROAD RIGHT AWAY AND SHUT OFF. THEN I NOTICED TRAIL OF OIL ON ROAD BEHIND ME. I GET OUT AND LOOK UNDER FRONT OF CAR AND SEE OIL RUNNING OUT ON TO THE GROUND. COST $700.00 LAST TIME WHEN REPAIRED. REPLACED MAIN SEAL ON MOTOR AND REPLACED OIL SENDING UNIT. WATCHED YOU TUBE VIDEO THEY SAID LOOKS LIKE MAIN SEAL LEAK BUT IS ACTUALLY OIL PRESSURE SENSOR. LOCATED UNDER INTAKE MANIFOLD AND OIL RUNS OUT END OF MOTOR. BY TRANSMISSION AND LOOKS LIKE MAIN SEAL LEAK. BUT IT'S JUST A $18.00 OIL SENDING UNIT. THAT'S LEAKING.
THE PANERAMIC SUNROOF SHATTERED WHILE DRIVING AT 60 MPH ON HIGHWAY IN VERY LIGHT TRAFFIC. NOTHING SEEMED TO STRIKE THE SUNROOF.
I HAD A FEW PROBLEMS WITH MY CAR, ONE OF THEM IS THAT MY CAR MADE A BIG RATTLE NOISE WHILE DRIVING AT ABOUT 45MPH IN THE STREET, I CALL KIA MADE AN APPOINTMENT TOOK THE CAR AND WHEN THEY GOT BACK TO ME THEY SAID IT WAS THE THROTTLE NEED IT TO BE REPLACE ($500) THEN THE STARTED ($600) I HAVE REPLACE THIS 2 TIMES ALREADY, THEN THE DRIVE BELT IDLER PULLEY AND THE BRAKE LIGHTS GO OFF VERY OFTEN, AND SO ON. MAKE STORY SHORT MY CAR WAS IN THE SAFETY RECALL, MY CAR AS SHOWED ALL THE SIGNS, RATTLE NOISE, THE OIL LIGHT GOES ON AND OFF THE DASHBOARD I HAVE SPEND A LOT OF MONEY IN THIS CAR BUT THEY REFUSE TO REPLACE THE ENGINE. I RECEIVED A SECOND SAFETY RECALL NUMBER 17V224 ON OCTOBER 17, 2017. AND THEN ANOTHER NOTICE FROM KIA SAYING THEY EXTENDED THE WARRANTY ON MY CAR TO 120,000 MILES. ON MY POINT OF VIEW THAT DOESN'T FIX THE PROBLEM.
MY KIA SORENTO DIED BY THE SIDE OF THE ROAD ' STALLING REPEATEDLY WHILE I WAS DRIVING AND, OF COURSE, STEERING WHEEL LOCKS UP ' AND WAS TOLD EVENTUALLY THAT THE ENGINE SEIZED UP. THEY HAD TO REPLACE ENGINE (AT MY COST, OF COURSE) AS WARRANTY NOT CONSIDERED VALID BY LACK OF ENOUGH MAINTENANCE RECORDS.