2012 Kia Sorento Complaint Log

I WAS DRIVING MY 2012 KIA SORENTO ON A FLAT RESIDENTIAL ROAD IN FAIR WEATHER AND CAME TO STOP AT A STOP SIGN. AFTER GOING FORWARD ABOUT 20FT AFTER THE STOP SIGN MY CAR JUST DIED. IT COMPLETELY TURNED OFF, ALL ELECTRICAL, THE ENGINE, EVERYTHING AND I HAD TO PUT IT IN PARK TO RESTART THE ENGINE. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, 1 TIME ON A HILL, 1 TIME IN RUSH HOUR TRAFFIC WITH A TRACTOR TRAILER BEHIND ME, AND AGAIN ON MY WAY HOME IN A RESIDENTIAL AREA. I TOOK THE VEHICLE TO THE KIA DEALERSHIP AND WAS TOLD THAT THEY COULD NOT RE-CREATE THE PROBLEM AND NO ERROR CODES CAME UP. I DO NOT KNOW WHAT TO DO. I AM SCARED FOR MY LIFE DRIVING THIS CAR. *TR

WHILE DRIVING THE SORRENTO, IT SUDDENLY SHUT OFF WHILE I WAS IN TRAFFIC. THERE HAVE BEEN FOUR OTHER INCIDENTS SINCE THEN. ONE DAY THERE WERE TWO OF THE SAME THING HAPPENING IN ONE DAY. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SUNROOF EXPLODED. THE CONTACT STATED THAT NOTHING HIT THE GLASS TO CAUSE IT TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VINE WAS UNAVAILABLE. UPDATED 01/08/14*LJ THE CONSUMER SUFFERED A CUT FROM THE GLASS. UPDATED 01/09/14

MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR

WE HAVE HAD TWO INCIDENTS WHERE THE ENGINE JUST STOPS. THE FIRST TIME WAS LAST SUMMER, AND THE SECOND THIS PAST WEEKEND. IT STALLED WHILE MY WIFE WAS MAKING A RIGHT TURN ONTO A STREET. SHE IS THANKFUL THAT THE TRAFFIC WAS LIGHT. THE THOUGHT OF STALLING WHILE MAKING A LEFT TURN IN FRONT OF TRAFFIC OR WHILE ON THE FREEWAY COULD CAUSE A SERIOUS ACCIDENT. *TR

DRIVING ON HIGHWAY AND HEARD A LOUD KNOCKING NOISE LIKE SOMETHING WAS LOOSE IN ENGINE. NO ACCELERATION AND LUCKILY HAD AN EXIT CLOSE TO PULL OFF SIDE OF THE ROAD. CAR WOULD TURN ON, BUT WOULD NOT DRIVE AT ALL. CAR WAS TOWED TO NEARBY DEALERSHIP. WE WERE 8 HOURS AWAY FROM HOME WHEN THIS HAPPENED. KIA WAS NOT HELPFUL AT ALL WITH DEALING WITH THIS. CUSTOMER SERVICE WAS TERRIBLE. WE HAD ALL PAPERWORK FOR OIL CHANGES IN CAR AND THEY MADE THE DEALERSHIP FAX THEM OVER BEFORE STARTING ANY WORK - WHICH HAPPENED TO BE 4 DAYS LATER BECAUSE THEY STILL DIDN'T WANT TO AUTHORIZE KIA TO WORK ON THE CAR. KIA MADE IT SEEM LIKE WE HAD DONE SOMETHING WRONG EVEN THOUGH THE CAR ONLY HAD 19,000 MILES ON IT. WE FINALLY GOT THE CAR AUTHORIZED TO WORK ON AND WERE AUTHORIZED TO GET A RENTAL CAR (ON DAY 5). WE WENT BACK HOME, THE CAR WAS STUCK IN TOWN 8 HOURS AWAY GETTING WORKED ON. WHEN CAR WAS DONE, KIA WANTED MY HUSBAND TO DRIVE 8 HOURS TO PICK UP THE CAR! THEY ARGUED AND ARGUED WITH US UNTIL THEY FINALLY AGREED TO PUT IT ON A TRUCK AND HAVE IT TRANSPORTED. SERVICE PAPERWORK SHOWED THAT THERE WAS A LOT OF METAL DEBRIS IN BOTTOM OF OIL PAN. THEY REPLACED THE LONG BLOCK ASSEMBLY. WHEN THEY REPLACED THAT, THEY FOUND THE OIL FILTER TO BE DAMAGED AND REPLACED THAT AS WELL. *TR

WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR

WHILE COMING TO A STOP AT A TRAFFIC LIGHT THE ENGINE LIGHT CAME ON, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE, THE RPM GAUGE DID NOT MOVE, BUT THE VEHICLE WOULD MOVE FORWARD AT ENGINE IDLE SPEED (REACHING ABOUT 20MPH ON A LEVEL SURFACE). THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED THREE TIMES WITHOUT WARNING. THE DEALER INSPECTED THE VEHICLE ALL THREE TIMES BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER SENT A TECHNICIAN TO FURTHER INSPECT THE VEHICLE BUT TO NO AVAIL. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 20,000. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

THIS HAS HAPPENED FOUR TIMES! WHILE COMING TO A STOP SIGN, ENGINE DIES, POWER STEERING OUT, POWER BRAKES OUT. AFTER SHIFTING INTO PARK OR NEUTRAL, CAR WILL IMMEDIATELY RESTART, AND FUNCTION WITHOUT THIS PROBLEM FOR WEEKS. KIA DEALERSHIP FINDS NOTHING WRONG AND NO "CODES" TO INDICATE THE CAR HAS HAD PROBLEMS. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 03/12/14*LJ *TR

MY FAMILY AND I (WIFE, 4 YEAR OLD DAUGHTER AND 9 MONTH OLD DAUGHTER) HAD JUST EXITED THE FREEWAY AND ENTERED OUR HOUSING COMPLEX. WHILE DRIVING THROUGH THE NEIGHBORHOOD OUR VEHICLE'S ENGINE AS WELL AS ALL ELECTRICAL COMPONENTS TURNED OFF. WE WERE IN MOTION AT THE TIME IT TURNED OFF. WE HAD ANOTHER VEHICLE BEHIND US, BUT LUCKILY THEY SAW OUR VEHICLE SLOWING DOWN AND DROVE AROUND US. MY WIFE WAS DRIVING AND STATED EVERYTHING LOCKED UP AND, AS EXPECTED, SHE HAD TO MUSCLE THE STEERING TO PULL TO THE SIDE AND OUT OF THE WAY OF TRAFFIC. THE BRAKE PEDAL WAS ALSO DEPRESSED ALL THE WAY TO THE FLOOR, AND HAD NO ABS. WE HAD TO WAIT FOR THE VEHICLE TO COME TO A COMPLETE STOP THEN PUT THE VEHICLE IN PARK AND START THE ENGINE BACK UP. I INITIALLY TOLD MY WIFE TO PUT IT IN NEUTRAL BUT AFTER TRYING THAT, IT DID NOT WORK. AFTER WE GOT THE VEHICLE BACK ON WE DROVE STRAIGHT HOME. I CONTACTED CITRUS KIA THAT DAY AND TOLD THEM WHAT HAD HAPPENED. I WAS TOLD THAT THEY HAVE NOT HEARD OF THAT ISSUE AND WOULD HAVE NO WAY CONFIRMING WHAT HAPPENED UNLESS IT DID IT WHILE THEY WERE INSPECTING IT. MY VEHICLE WAS BEING SERVICED FROM 4/10/13- 4/13/13. THE END RESULT IS THAT THEY COULD NOT LOCATE THE PROBLEM BUT DID DO A NUMBER OF INSPECTIONS TO "HOPEFULLY" PREVENT THE PROBLEM FROM RE-OCCURRING. THEY TOLD ME THERE IS NOTHING MORE THEY COULD DO AS THEY HAVE NO WAY OF ACTUALLY VERIFYING WHY THE VEHICLE SHUT OFF WHILE IN MOTION. AS OF THIS WRITING I WAS ADVISED I COULD COME DOWN AND PICK UP MY VEHICLE, BUT WILL REFUSE UNTIL THE PROBLEM IS FOUND AND RESOLVED, AS THIS IS MY WIFE'S VEHICLE AND I DO NOT WANT THIS SAME PROBLEM HAPPENING AND IT RESULTING IN A INJURY OR FATAL COLLISION. I HAVE READ EDMUNDS.COM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F13B7CA/40) AND SEE SIMILAR COMPLAINTS WITH NO RESOLUTION. PLEASE PLEASE HELP. *TR

IT HAS BEEN 3TIMES ON THE ROAD. THE FIRST TIME WAS WHEN I DROVE IN HIGHWAY ABOUT 35 MPH (HAD TRAFFIC) MY ENGINE WAS TURNED OFF SO I DID NOT KNOW WHAT I TO DO SO I PUT MY GEAR TO PARK AND RESTARTED IT AND IT WAS TURNED ON. AND COUPLE WEEKS LATER I WAS DROVE IN ROCAL ROAD IT HAPPENED AGAIN SO I CALLED KIA DEALER THEY ASKED ME TO BRING MY CAR TO DEALER AND I LEFT IN THE MORNING AND PICKED IT UP AT AFTERNOON AND THEY SAID IT SHOULD BE OK. THEN WAS BEEN OK BUT IT HAPPENED AGAIN JUNE 2ND AND I BROUGHT TO KIA DEALER AGAIN THEY SAID "WE CAN NOT FIX IT BECAUSE THIS PROBLEM IS NOT RECALL" I WAS SO MAD IF MY WIFE OR DAUGHTER DRIVE THIS CAR AND TURN OFF THE ENGINE WHILE IN DRIVING IT CAN MAKE BIG ACCIDENT ON THE ROAD OR ON HIGHWAY.PLEASE CAN YOU FIND OUT WHAT'S THE PROBLEM IS IN THIS CAR AND MAKE KIA TO FIX THIS PROBLEM. THANK YOU. *TR

THE VEHICLE GROSSLY LOST POWER AND CAME TO A NEAR STOP WHICH ALMOST CAUSED COLLISION WITH VEHICLES TRAVELING AT SPEED LIMIT BEHIND ME. WHILE TRAVELING NORMALLY AT THE POSTED 55 MPH SPEED THE VEHICLE SLOWED IMMEDIATELY TO NEARLY MOVING. THIS HAPPENED MULTIPLE TIMES WHICH I REPORTED TO THE KIA DEALER EACH TIME. THE DEALER DID NOT CORRECTLY DIAGNOSE THE PROBLEM UNTIL AFTER THE THIRD REPORT.

CAR WOULD DROP ITS SPEED TO ABOUT 1 MILE AN HOUR , BROUGHT CAR TO DEALER, TOLD NEEDED SOFTWARE RE-SET, OCCURRED AGAIN IN ABOUT JULY 2012, TOLD AGAIN A SOFTWARE PROBLEM, BUT COULD NOT TELL ME WHY OR THAT IT WOULD NOT HAPPEN AGAIN. REAR CAMERA AND ENTIRE RADIO-COUNCIL GOES OUT ON OCCASION. SUN ROOF JAMS AND WON'T CLOSE. IN SHOP TO REPAIR SUN ROOF OVER ONE WEEK. *TR

I HAVE A 2012 SORENTO THAT HAS BEEN NOTHING BUT A CONSTANT HEADACHE. JUST SOME MINOR ISSUES HAVE BEEN A HEADLIGHT THAT CONTINUOUSLY HAS TO BE REPLACED BECAUSE OF A SHORT THAT THEY SERVICE DEPARTMENT CAN'T GET TO THE BOTTOM OF. I MEDIUM ISSUE THAT IS BECOMING A HEALTH HAZARD IS THAT THE CAR IS LEAKING WATER INTO THE FLOORBOARD AND CAUSING MOLD TO GROW. AN EVEN BIGGER ISSUE IS THAT WHEN WITH SPEEDING UP FAST LIKE WHEN ENTERING AN INTERSTATE OR SLOWING DOWN THE VEHICLE WILL COMPLETELY STALL AND I HAVE TO MAKE MY WAY OFF THE ROAD TO RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS FOR MYSELF AND MY KIDS. I LIVE IN A CITY AND I HAVE BEEN LUCKY TO HAVE NOT HAVE BEEN IN A SERIOUS ACCIDENT YET. I HAVE HAD SEVERAL CLOSE CALLS. I HAVE CONTACTED CONSUMER AFFAIRS AND BEEN TOLD TO GO TO A DEALERSHIP. I GO TO A DEALERSHIP AND THEY BASICALLY TELL ME I'M CRAZY AND NOTHING IS WRONG. I GUESS IT WILL TAKE SOMEONE GETTING KILLED BY BEING IN A ACCIDENT BEFORE SOME ACTION IS TAKEN. HATE TO BE SO BLUNT BIT BEING NICE ABOUT THE ISSUE HAS YET TO WORK!!!! *TR

MY WIFE PARKED CAR IN DRIVEWAY AND OPEN GARAGE DOOR TO TAKE TRASH OUT TO CURB. SHE LEFT THE CAR IDLING AND IN PARK. MY DRIVEWAY HAS SLIGHT INCLINE. IT TOOK HER ABOUT 3 TO 5 MINUTES TO BRING TRASH TO CURB. WHILE APPROACHING THE KIA SORENTO SHE NOTICED IT STARTED ROLLING DOWN THE DRIVEWAY. PANICKING SHE TRIED TO REACH IN AND KILL THE ENGINE. SHE WAS HIT BY DOOR AND KNOCKED HER ONTO THE DRIVERS FLOOR WITH HER FEET OUTSIDE THE CAR. SHE TRIED PRESSING THE BRAKE PEDAL WITH NO LUCK SLOWING DOWN THE CAR. AS SHE GOT TO THE END OF THE DRIVEWAY THE CARS SPEED HAD INCREASED ENOUGH WHERE SHE COULDN'T HOLD ON ANY LONGER. SHE WAS THROWN FROM THE CAR INTO THE STREET. TAKE ONE STEP BACK NOW. WHEN SHE PULLED INTO THE DRIVEWAY SHE PUT THE CAR IN PARK ALLOWING HER TO GET OUT OF THE CAR. WHEN I GOT THERE AFTERWARDS NO ONE HAD TOUCHED THE CAR YET AND THE CAR WAS IN NEUTRAL. THE SORENTO HAD TO SLIP OUT OF PARK AND INTO NEUTRAL. REASONING IS BECAUSE 1) IF LEFT IN ANY GEAR OTHER THAN PARK DOOR WOULDN'T OF UNLOCKED. 2) IF LEFT IN GEAR THE CAR WOULDN'T OF STAYED IN ONE PLACE IN THE DRIVEWAY HILL FOR 3 TO 5 MINUTES BEFORE STARING TO ROLL. TRYING TO SEE IF ANYONE ELSE HAS HAD THEIR KIA SORENTO SLIP FROM PARK INTO NEUTRAL! PLEASE LET ME KNOW IF YOU HAVE. *TR

WHILE DRIVING MY CAR ON 4 DIFFERENT OCCASIONS MY VEHICLE HAS SHUT OFF WHILE IN MOTION. THE CAR LOCKS OUT AND I HAVE NO CONTROL OF IT. I HAVE TAKEN THE VEHICLE 3 DIFFERENT TIMES TO THE DEALER. THE DEALER IS UNABLE TO DUPLICATE THE REASON FOR THE SHUTDOWN. THIS IS MY FAMILY CAR WHERE 3 SMALL CHILDREN ARE TRANSPORTED IN AND I AM SCARED THAT THIS ISSUE COULD POTENTIALLY CAUSE BODILY INJURY OR DEATH TO MYSELF, MY FAMILY OR THE PUBLIC. WHEN THE VEHICLE SHUTS OFF THERE IS NO ADVANCE WARNING. IN ONE OCCASION A VEHICLE HAD TO SWERVE TO PREVENT FROM COLLIDING INTO ME. THE DEALER HAS SIMPLY SAID THAT THEY ARE UNABLE TO FIX A PROBLEM THEY HAVE NO CODES ON. KIA MADE A RECOMMENDATION TO CHANGE THE BATTERY AND ALTERNATOR TO SEE IF THAT WILL SOLVE THE ISSUE, BUT ARE UNSURE WHAT THE SOURCE OF THE PROBLEM IS. *TR

I AM BEYOND DISAPPOINTED IN MY 2012 KIA SORENTO. IT ALL STARTED WHEN MY SORENTO BEGAN TO VIBRATE WHEN TRAVELING AT INTERSTATE SPEED, THEN IT JUST LED TO MORE COMPLEX PROBLEMS. I CAN BE DRIVING DOWN THE INTERSTATE AT NORMAL INTERSTATE SPEED OF 70 OR GOING 50 AND IT WILL GO CRAZY MAKING UNUSUAL SOUNDS AND ALL THE LIGHTS START GOING CRAZY. THEN THE WHOLE VEHICLE SHUTS OFF. THIS IS VERY CONCERNING SINCE I HAVE A 2 YEAR OLD AND 1 YEAR OLD IN MY BACK SEAT AND IT ALWAYS SEEMS TO HAPPEN WHEN I AM IN A HIGH TRAFFIC AREA. I PURCHASED THE SORENTO BECAUSE IT IS SUPPOSE TO BE CONSIDERED A FAMILY VEHICLE. THAT'S ISN'T IT. I CAN BE TRAVELING IN TOWN OR WHERE EVER AND WHEN AT A YIELD ENTRANCE WAY I CAN PULL INTO THE MAIN ROAD AND WHAT DO YOU KNOW. THE SORENTO STALLS OUT. IT DOESN'T WANT TO INCREASE SPEED. THIS SAME THING ALSO HAPPENS WHILE I AM SPEEDING UP AS WELL. IT GETS UP TO 5RPM BEFORE CHANGING GEARS. I CAN'T LET OFF OR I WILL GET REAR ENDED. MY SORENTO ALSO HAS A HORRIBLE PULL TO THE RIGHT. I HAVE PUT NEW TIRES, HAD NUMEROUS ALIGNMENTS AND ALL. NOTHING HELPS IT. IT HAS NEVER BEEN IN ANY ACCIDENT WHATSOEVER, BUT IF THESE PROBLEMS KEEP UP THERE SEEMS TO BE ONE IN THE NEAR FUTURE. I HAVE ALSO TOOK IT TO SEVERAL DEALERSHIPS TO GET THE OTHER ISSUES CHECKED OUT BUT I GET THE SAME RESPONSE. "THEY NEVER CAN FIGURE ANYTHING OUT" I HAVE GOT SEVERAL OTHER PEOPLE TO DRIVE IT AS WELL JUST TO BE SURE IT WASN'T THE WAY I DROVE. I AM TO THE POINT WHERE I AM TERRIFIED TO DRIVE IT AND ESPECIALLY ALLOW MY CHILDREN TO RIDE IN IT. I'M SURE ALL OF US WITH THE SIMILAR ISSUES ARE NOT IMAGING THINGS. I AM SO FRUSTRATED AND TO THE POINT I WANT TO CONSIDER A LAWSUIT BECAUSE I REALLY DON'T WANT A FATAL WRECK RESULTED FROM THESE MALFUNCTIONS TO FINALLY MAKE SOMEONE DO SOMETHING ABOUT THESE ISSUES. NOT MY FAMILY, YOUR FAMILY, OR ANYONE ELSE'S. PLEASE HELP US! OUR LIVES AND OUR CHILDREN'S LIVES ARE AT RISK! *TR

WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR

WHILE IN REGULAR TRAFFIC WHEN GAS IS APPLIED, CAR WILL START TO MOVE FORWARD THEN ACT AS THOUGH THE MOTOR HAD BEEN TURNED OFF. IF YOU ADD MORE PRESSURE TO GAS PEDAL NOTHING HAPPENS, THAN ALL OF A SUDDEN THE CAR WILL LURCH FORWARD AT A HIGH RATE OF SPEED AS IF YOU HAD PUSHED THE GAS PEDAL TO THE FLOOR. THIS CONDITION HAS HAPPENED AS LEAST 40 OR MORE TIMES IN 14K MILES. THIS CONDITION HAPPENED AT LEAST 6 TIMES WHILE ON VACATION IN NV. WHILE MAKING A RIGHT TURN FROM A DEAD STOP, THE CAR LURCHED FORWARD, ALMOST CAUSING ME TO HAVE A HEAD-ON COLLUSION WITH ANOTHER DRIVER. I REPORTED THIS CONDITION TO KIA WHEN IT FIRST HAPPENED DURING SERVICE, AND THEY SAID THEY COULD FIND NOTHING WRONG. THE LAST TIME I REPORTED IT WHEN CAR WAS IN FOR SERVICE, KIA, KEPT MY CAR. THAT WAS ABOUT THREE WEEKS AGO AND SINCE THEN I HAVE HAD TWO CALLS FROM THE KIA FACTORY, TELLING ME THEY WERE LOOKING INTO THIS ISSUE AND IF I HAVE ANY QUESTIONS I WAS TO GIVE THEM A CALL. THE PHONE NUMBER I WAS GIVEN WAS 1-800-333-4542 EXT. [XXX] AND MY CASE # IS [XXX]. AS TODAY AUG 4, 2014, KIA STILL HAS MY SORENTO AND I'M DRIVING THEIR LOANER CAR. " ALSO" MY WIFE WILL NOT DRIVE OUR CAR UNTIL THIS PROBLEM IS CORRECTED IN FEAR IT MIGHT HAPPEN TO HER. SHE WAS A PASSENGER IN A BAD ROLLOVER ACCIDENT AND HAS BECOME FEARFUL OF ANY CONDITION THAT'S OUT OF THE ORDINARY WITH A CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THEN TOWED TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE LOCKED UP AND AS A RESULT, IT WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 22,000... UPDATED 01/04/13 *BF THE DEALER REPLACED THE ENGINE BLOCK UNDER WARRANTY. UPDATED 01/09/13

I PURCHASED A 2012 KIA SORRENTO WITH 24 MILES ON 12/20/11. 10/24/12-I WAS DRIVING UP A HILL WITH A LINE OF CARS BEHIND ME AND STUDENTS WALKING BEHIND ME MY VEHICLE JUST STOPPED. I WAS FORCED TO BACK DOWN THE HILL. I HAD GONE TO VISIT MY SON IN COLLEGE AND AS SOON AS I GO THERE I HAD TO TURN AROUND AND GO HOME. I WAS 160 MILES FROM HOME AND DIDN'T WANT TO RISK BREAKING DOWN ON THE INTERSTATE IN THE DARK. I TOOK THE VEHICLE TO DEALERSHIP 11/1/12-TRANSMISSION WAS INSTALLED-VEHICLE WAS KEPT A WEEK.OUR FIRST REPLACEMENT TRANSMISSION. 1/1/13-MY HUSBAND WAS DRIVING AND LOST ACCELERATION. WE TOOK THE VEHICLE TO DEALERSHIP. WEEK 1-OUR 2ND NEW TRANSMISSION INSTALLED. WE CALLED ABOUT VEHICLE AND WAS TOLD THAT THEY INSTALLED TRANSMISSION BUT THAT IT STILL WASN'T WORKING CORRECTLY AND THAT THEY WERE SPEAKING WITH THE MANUFACTURE. THEY NEEDED TO PUT IN A 3RD TRANSMISSION. ANOTHER WEEK PAST. END OF WEEK 2-STOPPED IN TO CHECK ON VEHICLE AND WAS TOLD THAT THEY NEEDED TO PUT IN YET ANOTHER TRANSMISSION AND THIS TRANSMISSION WOULD BE COMING DIRECTLY OFF THE MANUFACTURE FLOOR. ONCE COMPLETED THIS WILL BE THE 4TH NEW TRANSMISSION IN THIS VEHICLE. THE DEALERSHIP HAS HAD THE VEHICLE THIS TIME FOR 27 DAYS AS OF 1/29/12 AND IT'S STILL NOT FIXED. AFTER THE ISSUES WITH THE TRANSMISSION THE FIRST TIME, I DID SOME RESEARCH AND FOUND THAT THERE WERE ISSUES WITH TRANSMISSIONS IN THE 2011 KIA SORRENTO. THERE IS OBVIOUSLY SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE.THE DEALERSHIP HAS SPOKEN WITH THE APPROPRIATE PEOPLE AT KIA TO RESOLVE THIS PROBLEM NUMEROUS TIMES UNSUCCESSFULLY AND I HAVE LOST ALL CONFIDENCE IN THIS VEHICLE. I NOTIFIED THE MANUFACTURE AND FILED COMPLAINT. 5 TOTAL TRANSMISSIONS AND OVER 30 DAYS IN THE SHOP..IT'S TIME FOR KIA TO STEP UP AND MAKE THIS RIGHT! *TR

WHILE ATTEMPTING TO START THE VEHICLE IT WOULD NOT START. THE 2012 SORENTO HAS A PUSH BUTTON START. THE ISSUE STARTED THE DAY WE PURCHASED THE VEHICLE AND IT SEEMS LIKE IT IS A REPEATED ISSUE. THE KIA DEALER IN OMAHA NEBRASKA REPLACED THE SWITCH TWICE AND THE DEALER IN FAIRVIEW HTS, IL HAS REPLACED THE SAME PART AT LEAST THREE TIMES. I'M THINKING LEMON. IT IS CURRENTLY AT THE DEALER IN FAIRVIEW HTS, IL FOR THE SAME ISSUE AGAIN. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE SECOND ROW SEAT LATCH SYSTEM FAILED TO FOLD THE SEAT CAUSING THE CONTACT TO BE UNABLE TO USE THE THIRD ROW SEAT. THE VEHICLE WAS TAKEN TO THE SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE SEAT FOLDING SYSTEM SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,980.

I JUST TURNED RIGHT ON THE MAIN STREET IN MY SUBDIVISION WHEN A MOTORCYCLE GOING AT A HIGH RATE OF SPEED HIT THE SPEED BUMP AN RAN RIGHT INTO MY DOOR ON DRIVERS SIDE. NO AIR BAGS WENT OFF AN THERE IS AIR BAGS ON THE DOOR. BOTH OF US TRANSPORTED BY EMS TO HOSPITAL. *TR

ON 08/12/12 WHILE DRIVING IN CRUISE CONTROL AT APPROXIMATELY 72-74 MPH, I EASED OUT INTO THE PASSING LANE TO PUT MYSELF BEHIND SOMEONE GOING FASTER. THE CAR SUDDENLY DOWNSHIFTED AND ACCELERATED WITH MAXIMUM THROTTLE. I TOUCHED THE BRAKE PEDAL MODERATELY TO DISCONNECT THE CRUISE CONTROL. THE CAR CONTINUED AT MAXIMUM ACCELERATION AND IN THE PASSING GEAR. I THEN APPLIED THE BRAKES WITH GREAT VIGOR AND THE CRUISE CONTROL DISCONNECTED AND THE VEHICLE SLOWED DOWN. AFTER A SHORT WHILE I REACTIVATED THE CRUISE CONTROL AND DROVE ABOUT 60 MILES WITHOUT ANY FURTHER MALFUNCTION. I PRESENTED THE CAR TO THE KIA DEALER SERVICE ADVISOR. THE CAR WAS CHECKED AND I WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE CRUISE CONTROL. I ASKED THEM IF THEY REPORTED THESE VERY DANGEROUS OBSERVATIONS TO KIA OR NHTSA. THEY SAID NO THEY NEVER DO. INCIDENTAL TO THIS EVENT, I HAD AN ENGINE MALFUNCTION LIGHT ON 7/25/12. I TOOK IT IN FOR SERVICE THE NEXT DAY AND TOLD IT WAS A TRANSMISSION HEAT SENSOR. A PART WAS ORDERED AND I WAS TOLD TO DRIVE THE CAR NORMALLY. WITHIN SEVERAL DAYS, I BECAME AWARE THE CRUISE CONTROL WAS NOT ACTIVATING WHEN DRIVING THE FIRST TIME IN A DAY. BUT IF THE ENGINE WAS STOPPED AND RESTARTED, THE CRUISE CONTROL WORKED NORMALLY. I DUPLICATED THIS 3 DISTINCT TIMES EXACTLY AS WRITTEN. THE SERVICE DEPARTMENT WAS NOT ABLE TO LINK THE DIFFICULTY TO ANYTHING THEY HAD SEEN OR READ, THEY SUMMERIZED IT MAY HAVE BEEN A BRAKE LIGHT SENSOR THAT FAILED BUT THE COMPUTER DISPELLED THAT NOTION. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE ENGINE WAS TURNED OFF AND THEN RESTARTED WITHIN TEN MINUTES. THE DEALER WAS NOTIFIED AND THE CONTACT WAS WAITING ON A RETURN CALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

DRIVING ON FREEWAY AT APPROX. 75MPH , CAR JERKED, ENGINE LIGHT CAME ON, VEHICLE DECELERATED AND WHEN GAS PEDAL WAS DEPRESSED IT DID NOT WORK AT ALL. HAPPENED 5 OTHER TIMES PREVIOUS TO THIS AT VARIOUS SPEEDS. DEALER DID A REFLASH OF SOME COMPUTER CHIP. THAT DID NOT FIX PROBLEM, 6TH TIME I HAD PROBLEM ON 7/12/12 I WAS THEN TOLD BY DEALER THAT THE THROTTLE BODY AND HOUSING NEEDED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2012 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT A ROCK HIT THE GLASS AND CAUSED IT TO EXPLODE AND THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK IT TO THE DEALER FOR DIAGNOSIS. THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACT AND STATED THAT IF THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE THEN THEY WOULD NOT BE ABLE TO PROVIDE ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 96,000.

I LEASED MY KIA SORENTO 2012 LX V6 AWD NEW, AFTER ABOUT 5 OR 6 MONTHS I NOTICED WHEN BREAKING TO SLOW DOWN THE CAR THE ENGINE SOMETIMES STALLS COMPLETELY, ONCE I SHIFT BACK IN N I CAN RESTART THE ENGINE. THIS HAPPENS COMPLETELY RANDOMLY, THERE IS NO RHYME OR REASON, THERE IS ABSOLUTELY NOTHING PRECEDING THIS INCIDENT, IT HAPPENS ON ITS OWN, ONCE ACTUALLY IT HAPPENED WHILE THE CAR WAS COMPLETELY STOPPED AT RED LIGHT. I HAVE BEEN TO THE DEALERSHIP MANY MANY TIMES, THEY EVEN WENT SO FAR AS TO CALLING A KIA FIELD TECH TO COME INSPECT THE CAR, LASTLY THEY INSTALLED AN ELECTRONIC DEVICE WHICH WAS APPARENTLY RECORDING ANYTHING HAPPENING TO YOUR ENGINE, AND SURE ENOUGH ABOUT A WEEK AFTER INSTALLATION I HAD THE SAME ISSUE, I PRESSED THE BUTTON BUT UPON RETURNING TO KIA DEALERSHIP I WAS TOLD THE DEVICE HAD NOT RECORDED ANYTHING, APPARENTLY NO CODES ARE GENERATED WHEN THE ENGINE STALLS THIS WAY. I HAVE NO IDEA HOW THIS CAN BE RESOLVED SINCE NO ONE KNOWS HOW EXACTLY THIS OCCURS AND THE ISSUE CANNOT EVEN BE REPLICATED. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE BETWEEN THE FRONT AND REAR PASSENGER SIDE DOORS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HIP AND NECK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, HIP, RIGHT ARM AND RIGHT LEG. THE DRIVER AND PASSENGER WERE BOTH TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,426.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,806.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING WHEN TRAVELING AT LOW SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BATTERY WOULD NEED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE CONTINUED BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2012 KIA SORENTO SX. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.

I PURCHASED THIS VEHICLE USED ON 3-25-15 WITH A FULL FACTORY WARRANTY. AFTER DRIVING THE VEHICLE FOR A FEW DAYS MY WIFE AND I BOTH NOTICED THE BRAKE PEDDLE DRIFTING TO THE FLOOR WHILE STOPPED AND THE VEHICLE WOULD START TO CRAWL FORWARD. DURING LONG STOPLIGHTS THE BRAKE PEDDLE WILL SLOWLY DRIFT TO THE FLOOR AND HAS TO BE PUMPED UP. I HAVE TAKEN THIS TO THE KIA DEALER TWICE AND THE FIRST TIME WAS TREATED LIKE I WAS AN IDIOT THEY DID A CURSORY INSPECTION AND SAID THERE WAS NOTHING FOUND AND RETURNED THE VEHICLE TO ME. I LEFT AND DROVE THE VEHICLE FOR ABOUT A WEEK AND FOUND THAT AT ALMOST EVERY STOPLIGHT IT WOULD DO THE SAME THING LOOSE BREAKING AND BEGIN TO ROLL FORWARD. I THEN TOOK IT TO AN INDEPENDENT MECHANIC "IN & OUT AUTO" HE STATED TO ME THERE WAS BREAK LOSS AND PEDDLE MOVEMENT TO THE FLOOR AND RECOMMENDED I RETURN IT TO THE DEALER. I DID SO THE NEXT DAY EXPLAINING WHAT I WAS TOLD SO THEY HAD A DIFFERENT MECHANIC LOOK IT OVER AND HE WAS ABLE TO DUPLICATE & MAKE THE VEHICLE DO THE SAME THING "BUT" THEY KIA SAID THERE WAS NO NEED OF REPAIR AND THIS IS NORMAL AGAIN SENDING ME HOME. THIS IS VERY DISCONCERTING ESPECIALLY IN TRAFFIC AND ALSO I NOTED ON REVERSING AT A STORE PARKING LOT THE BREAKS FADED WHEN PEDESTRIANS WERE WALKING BEHIND MY VEHICLE. THIS IS A SAFETY CONCERN FOR NOT ONLY MYSELF BUT OTHER DRIVERS AND PEDESTRIANS. I HAVE KIAS PAPERWORK SHOWING BOTH TRIPS TO THEIR SHOP WITH NOTHING BEING DONE TO FIX THIS PROBLEM. THANK YOU FOR YOUR TIME. *TR

2ND ROW SEAT DIFFICULT TO FLIP DOWN TO ACCESS 3RD ROW. LATCH DIFFICULT TO DISENGAGE. BEEN TO DEALER 3 TIMES IN THE PAST YEAR AND THEIR FIX WD40 ONLY LASTS A WEEK OR 2 AT BEST. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE WEATHER WAS WINDY AND THE VEHICLE WAS JERKING FROM SIDE TO SIDE AS THE STEERING WHEEL REMAINED STRAIGHT. THE WIND WAS PUSHING THE VEHICLE EIGHT FEET INTO ANOTHER LANE AND EIGHT FEET BACK INTO THE CONTACT'S LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WITH THE ILLUMINATION OF ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL. THE CONTACT SPOKE TO THE DEALER AND WAS TOLD THAT THE VEHICLE HAD ENGAGED INTO LIMP MODE. THE DEALER INSTRUCTED THE CONTACT TO WAIT 15 MINUTES AND THE VEHICLE WOULD RESTART AND RESUME NORMAL OPERATION. THE DEALER SUGGESTED CHANGING THE ECT ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,671 AND THE CURRENT MILEAGE WAS 30,000. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE RELATED TO THE ELECTRONIC SYSTEM. THE DEALER STATED THAT THE KEY MIGHT HAVE DISCONNECTED FROM THE VEHICLE AND CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF HAVING THE KEY SYNCHRONIZED WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE ACCELERATOR PEDAL WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND ACCELERATED. THE CONTACT MENTIONED THAT HE HAD TO ENGAGE THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 10/03/12*LJ UPDATED 10/05/2012*JS

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE PUSH START FEATURE DID NOT PROPERLY FUNCTION AND WOULD NOT TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DISCONNECTED THE IGNITION FROM UNDER THE HOOD, BUT HAD NOT BEEN ABLE TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKES FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THREE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20. ..UPDATED 11/01/12 *BF UPDATED UPDATED 11/02/2012 *JS

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME VERY HARD TO TURN. THE FAILURE RECURRED FOUR TIMES OVER A PERIOD OF TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. RK

AFTER PARKING THE CAR FOR 72 HOURS AT AN AIRPORT, UPON RETURN THE CAR STARTED NORMALLY, BUT THE WARNING LIGHT SHOWING A BATTERY APPEARED. WHILE DRIVING HOME, APPROX 8 MILES, THE CAR'S DASH FLASHED MORE WARNING SYMBOLS... ANTIBRAKES, AIRBAG, ETC AND THE WIPERS BEGAN TO SLOW. I PULLED OVER AS THE VEHICLE LOST POWER AND STALLED. I USED KIA'S ROADSIDE ASSISTANCE TO GET A TOW TO THE DEALERSHIP. ON 2/13/2012 THE DEALERSHIP REPLACED THE ALTERNATOR AT NO CHARGE. THIS REPAIR, NECESSARY ON THIS 2012 KIA SORENTO, OCCURRED AT 6,607 MILES. *TR

WHILE TURNING ONTO BUSY STREET, ENGINE STALLED IN MIDDLE OF STREET. BRAKE AND GAS PEDALS WERE DEPRESSED AT SAME TIME. MUST HAVE FOOT COMPLETELY OFF BRAKE WHEN ACCELERATING FROM STOP OR VEHICLE WILL STALL AND NOT ADVANCE FORWARD. HAPPENS ALMOST EVERY TIME BOTH ARE PRESSED AT SAME TIME. *JS

I OWN A TWO-WHEEL-DRIVE MODEL 2012 KIA SORENTO WITH A 2.4-LITER FOUR-CYLINDER ENGINE AND AUTOMATIC TRANSMISSIONS. IT HAS LOSS OF POWER DUE TO A SUDDEN FAILURE OF THE TRANSMISSION; AUTOMATIC TRANSMISSION DOES NOT CHANGE GEARS AND HAS A WHIRRING/WHINING NOISE. THE TRANSMISSION SHIFTS CORRECTLY BETWEEN 1ST AND 2ND GEAR. SHIFTING INTO 3 THE RMPS BEGIN TO INCREASE BEYOND NORMAL LIMITS AND SHIFTING INTO 4TH IS SO DELAYED THE TRANSMISSION SEEMS TO BE FAILING. AT 35 MPH, THE RPM'S RAMP UP TO 4500 AND CONTINUES TO CLIMB. BY 45 MPH IT CAN BE AS HIGH AS 6500 RPMS. THE SUSTAINABLE RPMS IN THIS VEHICLE ARE CONTINUOUSLY 3500 TO 4500 RPMS AND IS QUITE LOUD. I HAVE TAKEN IT TO MY LOCAL KIA DEALER 4 TIMES. ON TWO OCCASIONS, THEY KEPT IT FOR MORE THAN A WEEK AND ALWAYS TELL ME THAT THIS IS HOW THE VEHICLE IS DESIGNED AND THERE IS NOTHING WRONG WITH IT. THE 4TH TIME IT WAS IN THE SHOP, ANOTHER 2012 SORENTO WAS BROUGHT IN FOR THE SAME PROBLEM. TWICE THIS ISSUE HAS NEARLY CAUSED A WRECK WHEN I WAS PULLING OUT FROM A STOP SIGN, PRESSING THE ACCELERATOR, AND NOT HAVING THE POWER TO GET PAST 35 MPH; PUSHING THE RPMS TO 4500+. TRAVELING UP SMALL GRADES IS DIFFICULT AT BEST LET ALONE TRAVELING STEEPER HILLS/CRESTS AND GRADES. I FEAR THIS WILL CAUSE GREAT DAMAGE TO THE TRANSMISSION AND ENGINE OR WORSE, CAUSE A FATAL CRASH WITH ME AND MY CHILDREN. OTHER VEHICLES HAVE BEEN TAKEN TO MY LOCAL DEALER FOR THE SAME ISSUE AND I AM CERTAIN OTHERS ARE HAVING THIS SAME ISSUE. PLEASE REVIEW THIS ISSUE. THANK YOU. *TR