There are 50 owner-reported lighting complaints for the 2014 Kia Sorentoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2014 Kia Sorento. The contact stated that while the vehicle was parked, she became aware that the headlights were blown, and that the connector to the headlights had detached. No warning lights were illuminated. The vehicle was driven to dealer where it was diagnosed and determined that the HECU fuse needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The headlights and taillights are constantly going out on their own. Took car to dealership and they say it's fixed, but you don't leave the lot & the light is out again. Same issue has been happening since 2022. Driving on dark road and the lights just go out. This is definitely a safety issue that several people have complained about, but nothing is being done to rectify the situation. Car has been taken to dealership at least on 5 separate occasions. However, this last time they said there is no record of bringing the car for the lights. I even did a Google review. Why would the dealership not document service problems?
The contact owns a 2014 Kia Sorento. The contact stated while driving 55 MPH, the headlights failed to function properly. The contact stated that the check engine warning light was also illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 174,000.
Coolant, oil compression, runs hot, to over headlights need replaced frequently
The headlights go out without any warning. The fog lights work fine. I have had signal bulbs replaced many times but the worst complaint is the headlights.
Headlight Dim setting are so weak the vehicle over runs the lighting at speeds over 40 mph. Unsafe to drive vehicle on major highways, and on secondary roads where street lighting is sparse, or non existent.
The paint is peeling super bad bad it to several dealerships & Maaco and was told this is a defect and to report the problem
Headlights continually need replacing. We must replace headlights every few months. We have tried several brands of lights and regardless they go out. We have had all the lights go out at once while driving at night. Cruise control no longer works. I had the clock spring replaced but this did not fix the cruise. Seat warmer Driver side seat warmer no longer engages. When the button is pressed, the indicator light flashes as if it will come on but never does.
No matter what bulbs you put in the headlights they do not shine bright enough or far enough for you to drive safely at night. We have stopped driving the suv at night because the only way to have enough light to see the road is if they are on bright then they bright light oncoming traffic.
The headlights keep blowing. This is not safe nor normal.
Head lamps stopped working on low beams when driving at night, high beams still work, no warnings were indicated and lights still will not work.
The contact owns a 2014 Kia Sorento. The contact stated she received a recall notification for NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic) however, the dealer inspected the vehicle and informed the contact that the vehicle did not need a recall repair. The contact received a second recall notification from the manufacturer and the vehicle was taken back to the same dealer and the recall repair was completed. The contact stated that the headlights failed to work after the recall repair. The dealer was made aware of the failure and advised the contact that the headlights would work in low light conditions. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 73,918.
The headlights are so dim that it is extremely dangerous to drive at night. I went and bought the $50 bulbs and it still looked like I didn’t turn my lights on. It looks like I drive with candlelight. Also the bulbs burn out about 3-4 months.
Low beam head lights stop working . Bulb needs replacement every few months.
My brake lights won’t go off unless I press the brakes and emergency blinking lights. My vehicle is stalling when I’m driving. It will just start decreasing speed like it’s trying to stop and I can only be doing 40mph. I can’t put in in gear from park if the car is still running. I have to cut it off and turn it back on to change gears and I don’t have to press the brake for it to come back on.
ON A NUMBER OF OCCASIONS, BOTH HEADLIGHTS ON MY 2014 KIA SORENTO HAVE GONE OUT AT THE SAME TIME. USUALLY IF I OPEN THE HEADLIGHT HOUSING AND TWIST THE LIGHT PLUG THIS WILL CAUSE THE LIGHT TO WORK. BUT OTHER TIMES ONE OF THE TWO LIGHTS WILL BE BURNT OUT. THE ISSUE IS BOTH LIGHTS GO OUT AT THE SAME TIME. I HAVE BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP BUT THEY COULD FIND NOTHING WRONG.
KEEP HAVING TO REPLACE HEADLIGHT BULBS AND NOW HEADLIGHTS DON'T WORK AT ALL ! HAD TO DRIVE HOME AT NIGHT WITH ONLY PARKING LIGHTS IN FL KEYS, VERY TERRIFYING AND NOT SAFE AT ALL. PRIOR TO THE LIGHTS NOT WORKING I WOULD HAVE TO REPLACE A BULB AT LEAST EVERY 3 MONTHS, GOT PULLED OVER ONCE BY THE POLICE BECAUSE A HEADLIGHT WAS OUT AND I DIDN'T KNOW IT WAS OUT. I HAD JUST REPLACED IT!
I own a 2014 Kia Sorento LX and a short time ago, on a drive from NC to FL, the headlights started to fail. One day it was the low beam on the driver side and then it was the high beam on the passenger side. It varied and was random. I would have the bulbs replaced or replace them myself. After time, the "eyelash" went out on one side as well. One evening, driving home, all of the headlights went out and I drove the remaining distance with my hazards on. When I pulled into the driveway, some of the lights came back on. After this, I took it to the dealer and they it was a short and it would cost +/- $2,500 to replace the assembly on both sides. Since then, I have had 3rd parties look over the vehicle and it was always the same answer, "we have no idea of what causes this." The lights have only totally went off 2 or 3 times after the initial time. I have been replacing bulbs on a regular basis and the road does not "light up" without the high beams on, even immediately after changing the bulbs. I have even changed a bulb twice in one day.
LOW BEAM HEADLIGHTS, AND TAIL LIGHTS, BURNING OUT FREQUENTLY, AND AT THE SAME TIME! THIS HAPPENS AT LEAST ONCE PER YEAR, AND BOTH HEADLIGHTS GO OUT AT THE SAME TIME, LEAVING MY FAMILY AND I DRIVING IN THE DARK. THIS SEEMS TO HAPPEN WHEN YOU START THE VEHICLE. IT'S BEEN AN ONGOING ISSUE FOR 3+ YEARS. IT'S VERY SCARY AND A SIGNIFICANT SAFETY ISSUE, RENDERING THE VEHICLE USELESS UNTIL REPAIRED. I SEE ONLINE THAT THERE ARE THOUSANDS OF OTHERS WHO HAVE THIS SAME ISSUE. KIA CUSTOMER SERVICE WILL NOT ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE (EVEN THOUGH THE LOCAL DEALERSHIP DID) AND BOTH KIA AND THE DEALERSHIP AGREE THAT THIS PROBLEM IS NOT COVERED UNDER WARRANTY BECAUSE THERE HAS NOT BEEN A RECALL. THIS IS A LIFE OR DEATH SITUATION AND KIA NEEDS TO TAKE OWNERSHIP OF IT BEFORE SOMEONE GETS HURT. CARS NEED FUNCTIONING HEADLIGHTS AND BREAK LIGHTS.
AIRBAG LIGHT CAME ON TODAY WHILE DRIVING ON THE HIGHWAY (ROUGHLY70MPH), WILL NOT SHUT OFF, VEHICLE NOT UNDER RECALL FOR AIRBAGS AT THIS TIME. HEADLIGHTS AND TAILLIGHTS RANDOMLY COME ON AND OFF, EVEN WITH BRAND NEW BULBS, HAVE CHANGED BULBS ALMOST MONTHLY IN LAST 3 YEARS. BUTTONS ON STEERING WHEEL DO NOT WORK PROPERLY - INCLUDING CRUISE CONTROL NOT WORKING, VOLUME BUTTON STARTS VOICE COMMAND, ETC.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026